Promise VTrak M500f User manual

VTRAK
M-Class
M500f,M500i,M500p,M300f,M300i,M300p,
M200f,M200i,M200p
Q UICK S TART G UIDE
Version 1.4
© 2005 Promise Technology, Inc. All Rights Reserved.

VTrak M-Class Quick Start Guide
2
VTrak M-Class Task List
Step 1: Unpack the VTrak (below).
Step 2: Mount VTrak in a Rack (page 5)
Step 3: Install Disk Drives (page 5)
Step 4: Network and Data Cable Connections (page 7)
Step 5: Set Up Serial Cable Connections (page 12)
Step 6: Connect the Power (page 12)
Step 7: Set IP Address with CLI or CLU (page 14)
Step 8: Install iSCSI Initiator on the Host PC (page 24) (M500i, M300i, M200i)
Step 9: VTrak Setup with Embedded WebPAM (page 25)
Step 1: Unpack the VTrak
The VTrak box contains the following items:
•VTrakUnit
• Quick Start Guide
• Null Modem Cable
• Left and right mounting rails
• 1.0m External VHDCI SCSI
cables (2 for M500p/M300p, 1
for M200p)
• Screws for disk drives
(36 for M200f/i/p; 52 for M300f/i/p;
64 for M500f/i/p; including 4 spares)
• 1.5m (4.9 ft) Power cords (2)
• CD with SNMP files, Product
Manual and Quick Start Guide
Warning
The electronic components within the VTrak disk array are
sensitive to damage from Electro-Static Discharge (ESD).
Observe appropriate precautions at all times when handling the
VTrak or its subassemblies.
Important
Use the following categories of network cables with VTrak:
• Cat 6, preferred
• Cat 5E, minimum

Step 1: Unpack the VTrak
3
Figure 1. VTrak M500f/i/p Front View
Figure 2. VTrak M300f/i/p and M200f/i/p Front View
PROMISE VTrak M500
Power FRU
Status Logical Drive Status FC/iSCSI/ SCSI-1
Activity
FC/iSCSI/
SCSI-2
Activity
Controller
Heartbeat
Power
FC/iSCSI/SCSI-2 Activity
FRU Status
Disk Array Status
FC/iSCSI/SCSI-1 Activity
Controller Heartbeat

VTrak M-Class Quick Start Guide
4
Figure 3. VTrak M500f Rear View (M500i and M500p have different
controllers)
Figure 4. VTrak M300i/M200i Rear View (M300f/M200f and M300p/M200p
have different controllers)
Mgmt IOIOI
Controller
12
FC 1 FC 2
Storage Enclosure
Processor (SEP) RAID Controller
Power Supply Cooling Unit
with Battery Power SupplyCooling Unit
iSCSI 1 iSCSI 2
IOIOI
Controller
Mgmt
Cooling Unit
with Battery
Power Supply 1 RAID
Controller Power Supply 2Storage Enclosure
Processor
(SEP)

Step 2: Mount VTrak in a Rack
5
Step 2: Mount VTrak in a Rack
The VTrak M-Class subsytems install directly to the rack with or without using the
supplied mounting rails. Refer to Chapter 2 of the VTrak Product Manual for
instructions on installing the rails and mounting your VTrak.
Step 3: Install Disk Drives
You can populate the VTrak with 1.5 GB or 3.0 GB SATA drives. Refer to Chapter
7 of the VTrak Product Manual for the number of drives needed for each RAID
configuration.
Install all of the drive carriers into the VTrak enclosure to ensure proper airflow,
even if you do not populate all the carriers with disk drives.
If you use different size disk drives in the same logical drive, the total size of the
logical drive will equal the size of the smallest disk drive times the number of
drives.
Refer to Chapter 2 of the VTrak Product Manual for diagrams showing how the
drive slots are numbered.
Figure 5. M500f/i drive carrier mounting holes
Caution
Use only the counter-sink screws supplied with the VTrak. Use of
other types of screws can damage the adjacent drives.
WARNING: Counter-sink screws only.
PATA-to-SATA
Adapter
SATA Drive Mounting Holes
PATA Drive
Mounting Holes

VTrak M-Class Quick Start Guide
6
Figure 6. M300f/i and M200f/i drive carrier mounting holes
Figure 7. SATA Disk Drives mount at the front of the carrier
A VTrak M500f/i/p carrier is shown above. The VTrak M300f/i/p and M200f/i/p
carrier is similar in appearance but the two carrier designs are NOT
interchangable.
WARNING: Counter-sink screws only.
PATA-to-SATA
Adapter
SATA Drive Mounting Holes
PATA Drive
Mounting Holes
Serial ATA Disk Drive

Step 4: Network and Data Cable Connections
7
Step 4: Network and Data Cable Connections
The VTrak M500f, M300f and M200f share the same RAID controller design and
use Fibre Channel (FC) connections for the data ports.
The VTrak M500i, M300i and M200i share the same RAID controller design and
use iSCSI connections for the data ports.
You can configure your VTrak FC and iSCSI data connections for a:
• Storage Area Network (SAN)
• Direct Attached Storage (DAS)
The VTrak M500p, M300p and M200p share the same RAID controller design
and use SCSI connections for the data ports. SCSI is limited to a DAS solution.
All VTrak models in this series have a single Ethernet (RJ-45) Management Port
connector that enables you to monitor the VTrak over your network using the
WebPAM Software. VTrak supports Ethernet and Telnet protocols.
Fibre Channel Storage Area Network.
Figure 8. VTrak M500f SAN connections (M300f and M200f are similar)
This arrangement requires:
• A Fibre Channel switch
• A Fibre Channel HBA card in the Host PC
Mgmt IOIOI
Controller
12
FC 1 FC 2
PC
VTrak
Network Switch
FC Port (1 of 2)
Management
Port
FC HBA Card
FC Switch
NIC

VTrak M-Class Quick Start Guide
8
• A network switch
• A network interface card (NIC) in the PC
Connect the VTrak Fibre Channel data ports to your Fibre Channel switch to
establish the data path.
Connect the PC’s standard NIC and the VTrak Management Port to your network
switch to establish the management path.
Fibre Channel Direct Attached Storage
Figure 9. VTrak M500f DAS connections (M300f and M200f are similar)
This arrangement requires:
• A Fibre Channel HBA card in the Host PC
• A network switch
• A network interface card (NIC) in the PC
Connect the VTrak Fibre Channel data ports to your Fibre Channel HBA card in
your PC to establish the data path.
Connect the PC’s standard NIC and the VTrak Management Port to your network
switch to establish the management path.
Mgmt IOIOI
Controller
12
FC 1 FC 2
PC
VTrak
Network Switch
VTrak
FC Port (1 of 2)
Management
Port
FC HBA CardNIC

Step 4: Network and Data Cable Connections
9
iSCSI Storage Area Network
Figure 10. VTrak M300i and M200i SAN connections (M500i is similar)
This arrangement requires:
• A Gigabit Ethernet network interface card (GbE NIC) with iSCSI support (in
hardware or software)
• A GbE Switch with iSCSI support
• A network switch
• A network interface card (NIC) in the PC
Connect the 1 GbE (iSCSI) NIC and VTrak Data Ports to your GbE switch to
establish an isolated data path.
Connect the PC’s standard network card and VTrak Management Port to your
network switch to establish the management path.
As an alternative, you can use the same GbE (iSCSI) NIC for your PC for
management and data connections. However, combining management and data
paths this way will reduce performance.
iSCSI 1 iSCSI 2
IOIOI
Controller
Mgmt
PC
VTrak
Network Switch
iSCSI Port (1 of 2)
Management
Port
GbE NIC
GbE Switch
NIC

VTrak M-Class Quick Start Guide
10
iSCSI Direct Attached Storage
Figure 11. VTrak M300i and M200i DAS connections (M500i is similar)
This arrangement requires:
• A Gigabit Ethernet network interface card (GbE NIC) with iSCSI support (in
hardware or software)
• A network switch
• A network interface card (NIC) in the PC
Connect the GbE (iSCSI) NIC in your PC to one of the VTrak Data Ports to
establish an isolated data path.
Connect the PC’s standard NIC and VTrak’s Management Port to your network
switch to establish the management path.
iSCSI 1 iSCSI 2
IOIOI
Controller
Mgmt
PC
VTrak
Network Switch
iSCSI Port (1 of 2)
Management
Port
GbE NICNIC

Step 4: Network and Data Cable Connections
11
SCSI Direct Attached Storage
Figure 12. VTrak M300p and M200p DAS connections (M500p is similar)
This arrangement requires:
• A network switch
• A network interface card (NIC) in the PC
• A SCSI HBA card in the PC
• A SCSI cable that fits your HBA card and has a VHDCI connector to fit the
VTrak SCSI channel
VTrak’s SCSI connectors are bi-directional. However, the internal termination
feature works only on the “Out” connector. Internal termination is set to
“Automatic” by default.
Connect the PC’s standard NIC and VTrak’s Management Port to your network
switch to establish the management path.
Connect a SCSI cable to the PC’s SCSI HBA card and one of the VTrak’s SCSI
channels. To use the internal temination feature, attach the SCSI cable to the “In”
connector. An external terminator is not required for this arrangement.
If you plan to connect multiple VTraks on a SCSI chain, connect the other side of
the same SCSI channel on the first VTrak to a SCSI channel on the second
VTrak.
See Chapters 4 or 5 of the VTrak Product Manual for more information.
Controller
1
Mgmt IOIOI
2
In In
OutOut
PC
VTrak
Network Switch
In connector
SCSI Channel
(1 of 2)
Management Port
SCSI HBA
Card
NIC

VTrak M-Class Quick Start Guide
12
Step 5: Set Up Serial Cable Connections
The RS-232 Serial connection enables the Command Line Utility (CLU) on your
PC to monitor and control VTrak.
Figure 13. Serial connectors for VTrak M500f (left) and M300i (right)
Step 6: Connect the Power
Plug the power cords and switch on both power supplies on. When the power is
switched on, the LEDs on the front of the VTrak will light up.
Figure 14.VTrak M500f/i front panel LED display
Mgmt IOIOI
Controller
12
FC1 FC 2
Mgmt IOIOI
Controller
12
FC 1 FC 2
iSCSI 1 iSCSI 2
IOIOI
Controller
Mgmt
iSCSI1 iSCSI2
IOIOI
Controller
Mgmt
DB-9Serial
Connector DB-9Serial Connector
Power FRU
Status Logical Drive
Status
FC/iSCSI/
SCSI-1
Activity
FC/iSCSI/
SCSI-2
Activity Controller
Heartbeat

Step 6: Connect the Power
13
Figure 15.VTrak M300f/i and M200f/i front panel LED display
When boot-up is finished and the VTrak is functioning normally:
• Controller LED blinks green once per second for five seconds, goes dark for
ten seconds, then blinks green once per second for five seconds again.
• Power, FRU and Logical Drive LEDs display green continuously.
• Fibre Channel/iSCSI/SCSI LEDs flash green if there is activity on that
channel.
There are two LEDs on each Drive Carrier. They report the presence of power
and a disk drive, and the current condition of the drive.
Figure 16.VTrak M500f/i/p disk carrier LEDs
Power
FC/iSCSI/SCSI-2 Activity
FRU Status
Logical Drive Status
FC/iSCSI/SCSI-1 Activity
Controller Heartbeat
Disk Status
Power/
Activity

VTrak M-Class Quick Start Guide
14
Figure 17.VTrak M300f/i/p and M200f/i/p disk carrier LEDs
After a few moments the Power/Activity should display Green.
If there is no disk drive in the carrier, the Disk Status LED and the Power/Activity
LED will remain dark.
Step 7: Set IP Address with CLI or CLU
VTrak has a Command Line Interface (CLI) to manage all of its functions,
including customization. A subset of the CLI is the Command Line Utility (CLU), a
user-level interface that manages your VTrak via your PC’s terminal emulation
program, such as Microsoft HyperTerminal.
You will use the CLU to assign an IP address to the VTrak for WebPAM.
1. Change your terminal emulation program settings to match the following:
• Bits per second: 115200
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: none
2. Start your PC’s terminal VT100 or ANSI emulation program.
3. Press Enter once to launch the CLI.
4. At the Login prompt, type administrator and press Enter.
5. At the Password prompt, type password and press Enter.
At this point, you are in the CLI. You can continue using the CLI to make
network settings or you can switch to the CLU.
• CLI: Fibre Channel and SCSI Models (M500f/p, M300f/p, M200f/p)
(page 15)
• CLI: iSCSI Models (M500i, M300i, M200i) (page 15)
• CLU: Fibre Channel and SCSI Models (M500f/p, M300f/p, M200f/p)
(page 17)
• CLU: iSCSI Models (M500i, M300i, M200i) (page 19)
Disk Status
Power/Activity

Step 7: Set IP Address with CLI or CLU
15
CLI: Fibre Channel and SCSI Models (M500f/p, M300f/p,
M200f/p)
1. Type the following string to set the Management Port IP address and other
settings, then press Enter.
administrator@cli> net -a mod -t mgmt -s "primaryip=192.168.10.87,
primaryipmask=255.255.255.0, gateway=192.168.10.3"
In the above example, the IP addresses and subnet mask are included as
examples only. Your values will be different.
If you prefer to let your DHCP server assign the IP address, type the
following string, then press Enter.
administrator@cli> net -a mod -t mgmt -s "dhcp=enable"
2. To verify the settings, type net and press Enter.
administrator@cli> net
===========================================
CId Port Type IP Mask Gateway Link
===========================================
1 1 Mgmt 192.168.10.87 255.255.255.0 192.168.10.3 Up
This completes the Management port setup. Go to “Step 9: VTrak Setup with
Embedded WebPAM” on page 25.
To see the full set of CLI commands, at the admin@cli> prompt, type help and
press Enter.
CLI: iSCSI Models (M500i, M300i, M200i)
1. Type the following string to set the Management Port IP address and other
settings, then press Enter.
administrator@cli> net -a mod -t mgmt -s "primaryip=192.168.10.87,
primaryipmask=255.255.255.0, gateway=192.168.10.3"
In the above example, the IP addresses and subnet mask are included as
examples only. Your values will be different.
If you prefer to let your DHCP server assign the IP address, type the
following string, then press Enter.
administrator@cli> net -a mod -t mgmt -s "dhcp=enable"

VTrak M-Class Quick Start Guide
16
2. To verify the settings, type net and press Enter.
administrator@cli> net
===========================================
CId Port Type IP Mask Gateway Link
===========================================
1 1 Mgmt 192.168.10.87 255.255.255.0 192.168.10.3 Up
1 1 iSCSI 0.0.0.0 0.0.0.0 0.0.0.0 Down
1 2 iSCSI 0.0.0.0 0.0.0.0 0.0.0.0 Down
3. Type the following string to set the iSCSI Port IP address and other settings,
then press Enter.
administrator@cli> net -a mod -t iSCSI -p 1 -s
"primaryip=192.168.10.88, primaryipmask=255.255.255.0,
gateway=192.168.10.3"
If you prefer to let your DHCP server assign the IP address, type the
following string, then press Enter.
administrator@cli> net -a mod -t iSCSI -p 1 -s "dhcp=enable"
4. To verify the settings, type net and press Enter.
administrator@cli> net
===========================================
CId Port Type IP Mask Gateway Link
===========================================
1 1 Mgmt 192.168.10.87 255.255.255.0 192.168.10.3 Up
1 1 iSCSI 192.168.10.88 255.255.255.0 192.168.10.3 Up
1 2 iSCSI 0.0.0.0 0.0.0.0 0.0.0.0 Down
5. Repeat steps 3 and 4 to set the other iSCSI port. Use -p 2 in place of -p 1.
This completes the Management and iSCSI port setup. Go to “Step 8: Install
iSCSI Initiator on the Host PC” on page 24.
To see the full set of CLI commands, at the admin@cli> prompt, type help and
press Enter.

Step 7: Set IP Address with CLI or CLU
17
CLU: Fibre Channel and SCSI Models (M500f/p, M300f/p,
M200f/p)
1. At the admin@cli prompt, type menu and press Enter.
The CLU main menu appears.
2. With Quick Setup highlighted, press Enter.
The first Quick Setup screen enables you to make Date and Time settings.
System Date and Time
1. Press the arrow keys to highlight System Date.
2. Press the backspace key to erase the current date.
3. Type the new date.
4. Follow the same procedure to set the System Time.

VTrak M-Class Quick Start Guide
18
5. Press Ctrl-A to save these settings and move to the Management Port
configuration screen.
Management Port
By default, DHCP is enabled on VTrak (above). To set Managment Port settings
manually, or to view the current settings, you must disable DHCP.
To view the current Management Port settings:
1. Press the arrow keys to highlight DHCP.
2. Press the spacebar to toggle to Disabled.
The current Management Port IP are displayed (above).
3. Record the information on this screen.
4. Press the spacebar to toggle DHCP back to Enable.

Step 7: Set IP Address with CLI or CLU
19
5. Press Ctrl-A to save these settings and move to the RAID configuration
screen.
To make Management Port settings manually:
1. Press the arrow keys to highlight DHCP.
2. Press the spacebar to toggle to Disabled.
3. Press the arrow keys to highlight IP Address.
4. Press the backspace key to erase the current IP Address.
5. Type the new IP Address.
6. Follow the same procedure to specify the Subnet Mask, Gateway IP
Address and DNS Server IP Address.
If you do not have a DNS server, skip the DNS Server IP address.
7. Press Ctrl-A to save these settings.
Exit the CLU
1. Highlight Skip the Step and Finish and press Enter.
2. Highlight Return to CLI and press Enter.
This completes the Management port setup. Go to “Step 9: VTrak Setup with
Embedded WebPAM” on page 25.
CLU: iSCSI Models (M500i, M300i, M200i)
1. At the admin@cli prompt, type menu and press Enter.
The CLU main menu appears.
2. With Quick Setup highlighted, press Enter.
The first Quick Setup screen enables you to make Date and Time settings.

VTrak M-Class Quick Start Guide
20
System Date and Time
1. Press the arrow keys to highlight System Date.
2. Press the backspace key to erase the current date.
3. Type the new date.
4. Follow the same procedure to set the System Time.
5. Press Ctrl-A to save these settings and move to the Management Port
configuration screen.
Management Port
By default, DHCP is enabled on VTrak (above). To set Managment Port settings
manually, or to view the current settings, you must disable DHCP.
To view the current Management Port settings: