ProSun AquaFrixio User manual

User's Manual
220v / 20amp 60hz
MARK68AF1001 Rev 2

2MARK68AF1001 Rev 2
Contact Information
CONGRATULATIONS on your ProSun®purchase!
Please make sure you read this manual carefully before using this equipment and specifically
the maintenance schedule. If you have any questions please contact ProSun directly.
ProSun International LLC
2442 23rd Street North
Saint Petersburg FL 33713
Toll Free: [phone]
Telephone: [phone]
Fax: [phone]
For all customer service related questions please contact our service department.
Toll Free: [phone]
WARNING!
ProSun has drawn up a maintenance schedule to ensure good
performance and maximum life of your unit. It is strongly recommended
to adhere to these service instructions and intervals. Always disconnect
the power before starting any maintenance work or cleaning!!
Read all the instructions thoroughly, failure to do so may result in:
• Serious death or injury
• Damage to the device or environment
WARNING! No Modifcation of this equipment allowed.
For the safety of yourself and others around you please read all the
following instructions thoroughly. Please allow all operators of this
equipment to read these instructions.
COPYRIGHT
ProSun International LLC
The contents may not be duplicated (in whole or part), distributed or
utilized for competitive purposes without authorization or disclosed to
other parties. Changes cannot be made to the information herein.
WARNING!
WARNING!

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MARK68AF1001 Rev 2
Table of Contents
Important Customer Information ........................................................................... 5
Who Should Use, Read, & Understand this Manual ...................................... 5
Intended Use .......….......................................….......................................... 5
Warning Signs & Symbols …................................................................................. 5
Preparing the Product For Use .............................................................................. 7
Export …....................................................................................................... 7
Transportation ….......................................................................................... 7
Delivery …..................................................................................................... 8
Ventilation ….................................................................................................. 8
Installation & Set-up …................................................................................. 8
Environmental Conditions for Transport & Storage ........................................ 8
Enviromental Conditions for Operation...........................................................8
Comissioning of the Massage Equipment …….......….....................……….. 10
General Safety Information ................................................................................... 11
General Safety Notes .......….......................................…............................ 11
Limits of Application …….......….........................................……………..….. 12
Equipment Components & Description …………………………….................... 13
Device Description ...................................................................................... 13
Dimensions ............................................................................................................ 14
Equipment Dimensions …........................................................................... 14
Recommended Room Size .......................................................….............. 14
Signs and Labels on Equipment ......................................................................... 15
Technical Data ....................................................................................................... 17
 ElectricalSpecications..................................................……...................17
Electrical Requirements .....………………………...………………………..... 17
Electrical Connections …....……………………………………………………. 18
ElectricalSafety.............................................................................................18
Water Heating ...............................................................................................19
BeforeYourMassageSession................................................................................20
After the Massage Session ..................................................................................... 20
Cleaning ...................................................................................................... 20
Operation of the Equipment ............................................................................... 21
Obligations of the Business Operator …...................................................... 21
 Sta󰀨 Training ….......................................................................................... 21

4MARK68AF1001 Rev 2
Normal Equipment Operation & Software …………………………………………… 22
Operating Modes ………………………………………………………………........ 22
Standby Mode ………………………………………………………...................... 23
Massage Mode ………………………………………………………...................... 24
Service Mode ………………………………………………………………………… 25
Storing the Device ...................................................................................................... 26
Decommissioning Your Massage Unit ................................................................. 26
Storage ............................................................................................................. 26
Disposal ........................................................................................................... 26
Control Functions ......................................................................................................... 27
General Operation ............................................................................................. 27
Optional External Timer T-Max and Quick Start Connection .....………….....…… 36
Error Messages ………………………………………………………..…………………….. 38
Care & Maintenance .................................................................................................. 39
Basic Care Maintenance ……………………………………………………………. 39
Maintenance Schedule …………………………………………………………….. 40
Cleaning .................................................…………............................................. 41
Maintenance by Skilled Persons …………………………………………………. 42
Troubleshooting Guide ............................................................................................... 43
Replacement Components …………………….……………........................................ 45
Undersheet Removal ………………………………………………………………… 45
Net Tightening ……...........………………………………………………………..…… 46
Draining the Unit ……......……………………………………………………………… 46
Assembly Introduction ………………………………………………………………....…… 47
Included Parts .................................................................................................. 47
Unboxing and Uncrating the unit .......................................................................... 49
IPre-Installation .................................................................................................. 51
Installation .......................................................................................................... 52
Warranty ....................................................................................................................... 61

5
MARK68AF1001 Rev 2
Important Customer Information
Who should use, read and understand this manual:
• Owners - Owners are people that have this equipment in their business and have read and fully understood
this whole user manual. The owner is responsible for ensuring that any other person who uses this
equipment has also read and understood this user manual and any labeling on the equipment.
• Operator/User - People who are responsible for the operation, cleaning as well as general maintenance care,
as outlined in this manual, and who instruct the patients in the operation of the equipment. All operators
have fully read and understood this user manual and any labeling on the equipment.
• Patient - Any person that receives a session.
• Service technicians- Certified technicians who will perform assembly and maintenance work on the
equipment and have fully read and understood the user manual and any labeling on the equipment..
All people that will be operating this equipment need to fully read and understand these instructions and any
labeling on the equipment. A copy of the user manual should be readily available.This manual may include
features that are not included for your bed. Any service work outside of the preventative care table in this manual
should be done by a ProSun authorized technician.
Warning signs and symbols
Danger and Safety Symbols:
Danger Hazard exists for human health.
DANGER!
WARNING!
WARNING: Hazard exists that can be dangerous to human health if instructions are
not followed properly.
WARNING : To avoid risk of electric shock, this equipment must only be connected
to a supply mains with protective earth.
Intended use:
A therapeutic massager intended for medical purposes such as to relieve minor aches
and pains.
Caution Symbol means to proceed with caution and follow instructions carefully.
High Voltage exists and is dangerous for human contact.
ESD-Sensitive devices, do not touch without using necessary proper
precautions.

6MARK68AF1001 Rev 2
Follow and read instructions thoroughly prior to using
equipment.
Symbols found on equipment and packaging:
Keep equipment dry.
Fragile.
This way up.
Use only long forks on the fork lift and only lift on the correct
openings.
Atmospheric pressure limitation. This symbol is accompanied by
the upper and lower limits of atmospheric pressure for storage
and transportation.
Do not double stack. This symbol indicates that the items
shall not be vertically stacked, either because of the nature of
the transport packaging or because of the nature of the items
Temperature limit indicates the maximum and minimum
temperature limits at which the item shall be stored, transported
or used.
Humidity limitation indicates the acceptable upper and lower
limits of relative humidity for transport and storage.
Protective earth connections.
Recyclable Material
Polystyrene
Cardboard
20
Mixed Paper
50
FOR
Wood
PS
Waste of electrical and electronic equipment must not be
disposed as unsorted municipal waste. It must be collected
separately, and must be disposed as per local regulations.
Alternating Current. Single Phase

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MARK68AF1001 Rev 2
Mixed Paper
Wood
Length =86" in or 218 cm
Width = 40" in or 101 cm
Height = 25" in or 63 cm
Weight = 750 lbs or 340 kg
Preparing the Product for Use
This equipment is in conformity with FDA standards 21 CFR 1040.20 for sunlamp products.
Export:
The device in this manual is intended for use in the United States and Canada. If this
equipment is exported to other countries, other standards may apply and not all information
in the operator manual may be applicable. ProSun does not assume any liability if there is
non-compliance outside of the intended sale territories of the United States or Canada. The
exporter assumes their own risk by removing this equipment outside of the United States or
Canada.
Transportation:
Equipment must be transported on the pallet on which it is mounted, and should not be double
stacked with other transport materials. If a forklift is used the long forks should be used and
only from the correct side. Only lift the load a few centimeters and move it to the place of
installation.
CAUTION - If the short forks are used damage may occur.
If a forklift cannot be used then the device must be partially disassembled from the pallet for
transport. Installers or persons transporting the equipment may want to use a dolly to move
the disassembled components but be careful of the weight. Each piece should be moved
individually to the place of installation.
During transportation environmental conditions must be met, ambient an ambient temperature
range of - 40 °C to + 70 °C or -40°F to 158°F, relative humidty range of between 10 to 95%
including condensation and atomospheric pressure range of 50 kPa to 106 kPa.
Ifambienttemperaturechangeisdi󰀨erentfromrequiredtemperaturethenletequipmentsitat
proper temperature for at least 2 hours prior to installation. Do NOT add water before this time
has passed.
- 40 °C 10% 50kPa
70 °C 95% 106kPa

8MARK68AF1001 Rev 2
Delivery:
Once equipment is delivered make sure proper temperatures, humidty and atmospheric
pressure are in place.
The following items are included in the delivery:
• Massage bed
• Pillow Top
• Computer Screen
• Water Conditioner
• Extra Under sheet
• Moving Tool
• All parts in assembly manual
• User Manual
• Filling Funnel
Note that equipment is delivered through third party freight company. Equipment will not
be brought inside the building by freight company unless prior arrangements are made.
Coordinate with ProSun installation department to set up delivery and installation details.
In a commercial setting an external timer is suggested. ProSun recommends to use this
accesory (T-Max Flushmount G2).
Ventillation:
The Device must always have proper ventilation. Failure to do so can cause in serious
safety hazards and overheating of the equipment.
DANGER!
Installation and Set-up:
Equipmentshouldonlybeinstalledindryrooms,onaatsurface,withproperventillationand
airing.Theroomshouldbetherecommendedsizeof8x7ftinordertoallowforgoodairow.
The unit should not be set up in a mobile environment or facility, i.e. trains, buses, ships. The
unit also should not be used outdoors, if used outdoors damage to the equipment is possible
and the manufacturer will not be held liable
Before starting the installation process or operating the equipment the transportation pallet
should be removed. Observe correct room sizes prior to installation the equipment and ensure
thatroomhascorrectelectricalspeccations.Thecustomermusthaveprovidedadedicated
powersourcewhencalledforinthetechnicalspeccaitionsoftheunit.
Environmental conditions for transport and storage:
• Relative humidty range of 10% to 95% including condensation.
• Atmospheric pressure range of 50kPa to 106 kPa.
• Storage temperature range: -40 °F (-40 °C) and 158 °F (70 °C)
• Let equipment sit for at least 2 hours if range was outside of ambient
temperature range.
Environmental conditions for operation:
• Relative humidty range of 30% to 75% including condensation.
• Atmospheric pressure range of 50kPa to 106 kPa.
• Optimum ambient temperature range: 70°F (21°C) and 90 °F (32°C)

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MARK68AF1001 Rev 2
Installation can present a Danger with electrical shock or burns, only authorized personnel
shouldinstalltheequipment.InitialinstallationshouldbedonebyaProSuncertied
technician, or someone working together with a ProSun Technician by phone. As the
equipment owner it is your responsibility to ensure that correct electrical requirements are met
and followed.
Overheating can occur if proper ventilation is not followed. Never obstruct the airways in the
inowandoutowareas.Ifproperventillationisnotfollowedsystemmalfunctionanddamage
mayoccur.Alwaysinstalltheunitatproperdistancefromwallsinordertohaveproperairow.
Failure to do so may cause system failures or errors.
The customer is responsible for all costs associated with the preparation of the installation
of the equipment. This includes but is not limited to room preparation, costs, fees, permits,
andinspectionsunlessspeciedotherwiseinthesalesorderfortheequipmentpurchased.
ProSun and all authorized parties shall reserve the right to refuse to install equipment into any
roomwhichhasnotbeenproperlypreparedinaccordancewiththeelectricalspecicationand
room requirements.
The electrical contractor or his designee shall provide and install all electrical material as
speciedforasafeoperatingsystem.ProSuncertiedtechnicianswillnotperformany
electrical work. The recommended electrical plan must be coordinated between the customer
and the electrical contactor. Any deviation of the electrical, before, during and after equipment
installation is the responsibility of the customer. The electrical contractor or his designee shall
ensure the completion of all electrical requirements prior to the installation of any ProSun
equipment. All wires shall be single solid runs without splices, meeting NEMA standards.
The electrical contractor or his designee should ring out, tag and terminate all wires at both
ends. Each should be inspected to ensure that no wires have been grounded or are left
open.ProSuncertiedtechniciansarenotresponsibleforthenalinstallationoftheelectrical
system,theelectricalcontractororhisdesigneeshouldbepresenttomakethenalelectrical
connection upon completion of the installation of the equipment.
The customer shall bear the sole responsibility for compliance with all applicable codes,
OSHA, NEMA, local and national Standards. All electrical work shall conform to the
requirements of the national electrical code, OSHA or applicable local and or state
ordinances.
WARNING: Position the equipment so that disconnection to the mains plug can be easily
made during the unexpected error which could lead to a hazardous situation.
WARNING: PowersupplycordmustbereplacedbyProSuncertiedtechnician.
DANGER!
WARNING!

10 MARK68AF1001 Rev 2
WhentheequipmentisinitiallycommissionedbyacertiedProSuntechnician,thedevice
will be properly assembled and handed over ready for us. In order to properly commission
the equipment, the business owner must ensure that the location is ready prior to the
equipment being installed. This included having correct power requirements and having the
room in which the unit will be located ready.
If you will be doing your own installation it is highly recommend that you contact ProSun
and set a time for the installation. ProSun will provide a technician that will walk you through
the process step by step.
Iftheequipmenthasnotbeenusedforalongerperiodoftime,thenitmustrst
beinspectedbyacertiedtechnicianbeforebeingputbackintooperationagain.
Commissioning of the massage equipment