ProSun AquaFrixio User manual

User's Manual
220v / 20amp 60hz
MARK68AF1001 Rev 2

2MARK68AF1001 Rev 2
Contact Information
CONGRATULATIONS on your ProSun®purchase!
Please make sure you read this manual carefully before using this equipment and specifically
the maintenance schedule. If you have any questions please contact ProSun directly.
ProSun International LLC
2442 23rd Street North
Saint Petersburg FL 33713
Toll Free: [phone]
Telephone: [phone]
Fax: [phone]
For all customer service related questions please contact our service department.
Toll Free: [phone]
WARNING!
ProSun has drawn up a maintenance schedule to ensure good
performance and maximum life of your unit. It is strongly recommended
to adhere to these service instructions and intervals. Always disconnect
the power before starting any maintenance work or cleaning!!
Read all the instructions thoroughly, failure to do so may result in:
• Serious death or injury
• Damage to the device or environment
WARNING! No Modifcation of this equipment allowed.
For the safety of yourself and others around you please read all the
following instructions thoroughly. Please allow all operators of this
equipment to read these instructions.
COPYRIGHT
ProSun International LLC
The contents may not be duplicated (in whole or part), distributed or
utilized for competitive purposes without authorization or disclosed to
other parties. Changes cannot be made to the information herein.
WARNING!
WARNING!

3
MARK68AF1001 Rev 2
Table of Contents
Important Customer Information ........................................................................... 5
Who Should Use, Read, & Understand this Manual ...................................... 5
Intended Use .......….......................................….......................................... 5
Warning Signs & Symbols …................................................................................. 5
Preparing the Product For Use .............................................................................. 7
Export …....................................................................................................... 7
Transportation ….......................................................................................... 7
Delivery …..................................................................................................... 8
Ventilation ….................................................................................................. 8
Installation & Set-up …................................................................................. 8
Environmental Conditions for Transport & Storage ........................................ 8
Enviromental Conditions for Operation...........................................................8
Comissioning of the Massage Equipment …….......….....................……….. 10
General Safety Information ................................................................................... 11
General Safety Notes .......….......................................…............................ 11
Limits of Application …….......….........................................……………..….. 12
Equipment Components & Description …………………………….................... 13
Device Description ...................................................................................... 13
Dimensions ............................................................................................................ 14
Equipment Dimensions …........................................................................... 14
Recommended Room Size .......................................................….............. 14
Signs and Labels on Equipment ......................................................................... 15
Technical Data ....................................................................................................... 17
 ElectricalSpecications..................................................……...................17
Electrical Requirements .....………………………...………………………..... 17
Electrical Connections …....……………………………………………………. 18
ElectricalSafety.............................................................................................18
Water Heating ...............................................................................................19
BeforeYourMassageSession................................................................................20
After the Massage Session ..................................................................................... 20
Cleaning ...................................................................................................... 20
Operation of the Equipment ............................................................................... 21
Obligations of the Business Operator …...................................................... 21
 Sta󰀨 Training ….......................................................................................... 21

4MARK68AF1001 Rev 2
Normal Equipment Operation & Software …………………………………………… 22
Operating Modes ………………………………………………………………........ 22
Standby Mode ………………………………………………………...................... 23
Massage Mode ………………………………………………………...................... 24
Service Mode ………………………………………………………………………… 25
Storing the Device ...................................................................................................... 26
Decommissioning Your Massage Unit ................................................................. 26
Storage ............................................................................................................. 26
Disposal ........................................................................................................... 26
Control Functions ......................................................................................................... 27
General Operation ............................................................................................. 27
Optional External Timer T-Max and Quick Start Connection .....………….....…… 36
Error Messages ………………………………………………………..…………………….. 38
Care & Maintenance .................................................................................................. 39
Basic Care Maintenance ……………………………………………………………. 39
Maintenance Schedule …………………………………………………………….. 40
Cleaning .................................................…………............................................. 41
Maintenance by Skilled Persons …………………………………………………. 42
Troubleshooting Guide ............................................................................................... 43
Replacement Components …………………….……………........................................ 45
Undersheet Removal ………………………………………………………………… 45
Net Tightening ……...........………………………………………………………..…… 46
Draining the Unit ……......……………………………………………………………… 46
Assembly Introduction ………………………………………………………………....…… 47
Included Parts .................................................................................................. 47
Unboxing and Uncrating the unit .......................................................................... 49
IPre-Installation .................................................................................................. 51
Installation .......................................................................................................... 52
Warranty ....................................................................................................................... 61

5
MARK68AF1001 Rev 2
Important Customer Information
Who should use, read and understand this manual:
• Owners - Owners are people that have this equipment in their business and have read and fully understood
this whole user manual. The owner is responsible for ensuring that any other person who uses this
equipment has also read and understood this user manual and any labeling on the equipment.
• Operator/User - People who are responsible for the operation, cleaning as well as general maintenance care,
as outlined in this manual, and who instruct the patients in the operation of the equipment. All operators
have fully read and understood this user manual and any labeling on the equipment.
• Patient - Any person that receives a session.
• Service technicians- Certified technicians who will perform assembly and maintenance work on the
equipment and have fully read and understood the user manual and any labeling on the equipment..
All people that will be operating this equipment need to fully read and understand these instructions and any
labeling on the equipment. A copy of the user manual should be readily available.This manual may include
features that are not included for your bed. Any service work outside of the preventative care table in this manual
should be done by a ProSun authorized technician.
Warning signs and symbols
Danger and Safety Symbols:
Danger Hazard exists for human health.
DANGER!
WARNING!
WARNING: Hazard exists that can be dangerous to human health if instructions are
not followed properly.
WARNING : To avoid risk of electric shock, this equipment must only be connected
to a supply mains with protective earth.
Intended use:
A therapeutic massager intended for medical purposes such as to relieve minor aches
and pains.
Caution Symbol means to proceed with caution and follow instructions carefully.
High Voltage exists and is dangerous for human contact.
ESD-Sensitive devices, do not touch without using necessary proper
precautions.

6MARK68AF1001 Rev 2
Follow and read instructions thoroughly prior to using
equipment.
Symbols found on equipment and packaging:
Keep equipment dry.
Fragile.
This way up.
Use only long forks on the fork lift and only lift on the correct
openings.
Atmospheric pressure limitation. This symbol is accompanied by
the upper and lower limits of atmospheric pressure for storage
and transportation.
Do not double stack. This symbol indicates that the items
shall not be vertically stacked, either because of the nature of
the transport packaging or because of the nature of the items
Temperature limit indicates the maximum and minimum
temperature limits at which the item shall be stored, transported
or used.
Humidity limitation indicates the acceptable upper and lower
limits of relative humidity for transport and storage.
Protective earth connections.
Recyclable Material
Polystyrene
Cardboard
20
Mixed Paper
50
FOR
Wood
PS
Waste of electrical and electronic equipment must not be
disposed as unsorted municipal waste. It must be collected
separately, and must be disposed as per local regulations.
Alternating Current. Single Phase

7
MARK68AF1001 Rev 2
Mixed Paper
Wood
Length =86" in or 218 cm
Width = 40" in or 101 cm
Height = 25" in or 63 cm
Weight = 750 lbs or 340 kg
Preparing the Product for Use
This equipment is in conformity with FDA standards 21 CFR 1040.20 for sunlamp products.
Export:
The device in this manual is intended for use in the United States and Canada. If this
equipment is exported to other countries, other standards may apply and not all information
in the operator manual may be applicable. ProSun does not assume any liability if there is
non-compliance outside of the intended sale territories of the United States or Canada. The
exporter assumes their own risk by removing this equipment outside of the United States or
Canada.
Transportation:
Equipment must be transported on the pallet on which it is mounted, and should not be double
stacked with other transport materials. If a forklift is used the long forks should be used and
only from the correct side. Only lift the load a few centimeters and move it to the place of
installation.
CAUTION - If the short forks are used damage may occur.
If a forklift cannot be used then the device must be partially disassembled from the pallet for
transport. Installers or persons transporting the equipment may want to use a dolly to move
the disassembled components but be careful of the weight. Each piece should be moved
individually to the place of installation.
During transportation environmental conditions must be met, ambient an ambient temperature
range of - 40 °C to + 70 °C or -40°F to 158°F, relative humidty range of between 10 to 95%
including condensation and atomospheric pressure range of 50 kPa to 106 kPa.
Ifambienttemperaturechangeisdi󰀨erentfromrequiredtemperaturethenletequipmentsitat
proper temperature for at least 2 hours prior to installation. Do NOT add water before this time
has passed.
- 40 °C 10% 50kPa
70 °C 95% 106kPa

8MARK68AF1001 Rev 2
Delivery:
Once equipment is delivered make sure proper temperatures, humidty and atmospheric
pressure are in place.
The following items are included in the delivery:
• Massage bed
• Pillow Top
• Computer Screen
• Water Conditioner
• Extra Under sheet
• Moving Tool
• All parts in assembly manual
• User Manual
• Filling Funnel
Note that equipment is delivered through third party freight company. Equipment will not
be brought inside the building by freight company unless prior arrangements are made.
Coordinate with ProSun installation department to set up delivery and installation details.
In a commercial setting an external timer is suggested. ProSun recommends to use this
accesory (T-Max Flushmount G2).
Ventillation:
The Device must always have proper ventilation. Failure to do so can cause in serious
safety hazards and overheating of the equipment.
DANGER!
Installation and Set-up:
Equipmentshouldonlybeinstalledindryrooms,onaatsurface,withproperventillationand
airing.Theroomshouldbetherecommendedsizeof8x7ftinordertoallowforgoodairow.
The unit should not be set up in a mobile environment or facility, i.e. trains, buses, ships. The
unit also should not be used outdoors, if used outdoors damage to the equipment is possible
and the manufacturer will not be held liable
Before starting the installation process or operating the equipment the transportation pallet
should be removed. Observe correct room sizes prior to installation the equipment and ensure
thatroomhascorrectelectricalspeccations.Thecustomermusthaveprovidedadedicated
powersourcewhencalledforinthetechnicalspeccaitionsoftheunit.
Environmental conditions for transport and storage:
• Relative humidty range of 10% to 95% including condensation.
• Atmospheric pressure range of 50kPa to 106 kPa.
• Storage temperature range: -40 °F (-40 °C) and 158 °F (70 °C)
• Let equipment sit for at least 2 hours if range was outside of ambient
temperature range.
Environmental conditions for operation:
• Relative humidty range of 30% to 75% including condensation.
• Atmospheric pressure range of 50kPa to 106 kPa.
• Optimum ambient temperature range: 70°F (21°C) and 90 °F (32°C)

9
MARK68AF1001 Rev 2
Installation can present a Danger with electrical shock or burns, only authorized personnel
shouldinstalltheequipment.InitialinstallationshouldbedonebyaProSuncertied
technician, or someone working together with a ProSun Technician by phone. As the
equipment owner it is your responsibility to ensure that correct electrical requirements are met
and followed.
Overheating can occur if proper ventilation is not followed. Never obstruct the airways in the
inowandoutowareas.Ifproperventillationisnotfollowedsystemmalfunctionanddamage
mayoccur.Alwaysinstalltheunitatproperdistancefromwallsinordertohaveproperairow.
Failure to do so may cause system failures or errors.
The customer is responsible for all costs associated with the preparation of the installation
of the equipment. This includes but is not limited to room preparation, costs, fees, permits,
andinspectionsunlessspeciedotherwiseinthesalesorderfortheequipmentpurchased.
ProSun and all authorized parties shall reserve the right to refuse to install equipment into any
roomwhichhasnotbeenproperlypreparedinaccordancewiththeelectricalspecicationand
room requirements.
The electrical contractor or his designee shall provide and install all electrical material as
speciedforasafeoperatingsystem.ProSuncertiedtechnicianswillnotperformany
electrical work. The recommended electrical plan must be coordinated between the customer
and the electrical contactor. Any deviation of the electrical, before, during and after equipment
installation is the responsibility of the customer. The electrical contractor or his designee shall
ensure the completion of all electrical requirements prior to the installation of any ProSun
equipment. All wires shall be single solid runs without splices, meeting NEMA standards.
The electrical contractor or his designee should ring out, tag and terminate all wires at both
ends. Each should be inspected to ensure that no wires have been grounded or are left
open.ProSuncertiedtechniciansarenotresponsibleforthenalinstallationoftheelectrical
system,theelectricalcontractororhisdesigneeshouldbepresenttomakethenalelectrical
connection upon completion of the installation of the equipment.
The customer shall bear the sole responsibility for compliance with all applicable codes,
OSHA, NEMA, local and national Standards. All electrical work shall conform to the
requirements of the national electrical code, OSHA or applicable local and or state
ordinances.
WARNING: Position the equipment so that disconnection to the mains plug can be easily
made during the unexpected error which could lead to a hazardous situation.
WARNING: PowersupplycordmustbereplacedbyProSuncertiedtechnician.
DANGER!
WARNING!

10 MARK68AF1001 Rev 2
WhentheequipmentisinitiallycommissionedbyacertiedProSuntechnician,thedevice
will be properly assembled and handed over ready for us. In order to properly commission
the equipment, the business owner must ensure that the location is ready prior to the
equipment being installed. This included having correct power requirements and having the
room in which the unit will be located ready.
If you will be doing your own installation it is highly recommend that you contact ProSun
and set a time for the installation. ProSun will provide a technician that will walk you through
the process step by step.
Iftheequipmenthasnotbeenusedforalongerperiodoftime,thenitmustrst
beinspectedbyacertiedtechnicianbeforebeingputbackintooperationagain.
Commissioning of the massage equipment

11
MARK68AF1001 Rev 2
General Safety Information
General Safety Notes:
Any adult with any of the below issues should not use this equipment. If you are unsure
consult your doctor prior to use.
Contraindication: Thrombosis - The presence of blood clots or clotting conditions, or within
a few days after a major trauma or surgery.
Contraindication: AnyAcute(sudden,severeonset)InammatoryResponse–Symptoms
include but are not limited to swelling and redness, loss of function, fever, heat, etc.
Contraindication: Acute or Unstable Disease or Medical Conditions - This includes, but
is not limited to: uncontrolled blood pressure, acute second and/or third-degree burns,
unstable cardiac or neurological conditions, or an unstable or high risk pregnancy.
If you have any of the below conditions consult with a doctor prior to use:
Contraindication:HeartConditions–Individualswithanexistingunstableheartcondition
should consult their doctor.
Contraindication: History or treatment of blood clots.
Contraindication: Peope who wear a heart pacemaker.
Contraindication: Neurological Conditions or other Systemic Disorders (such as Cerebral
Palsy, Seizures, Parkinson’s disease, Diabetes, etc.) that are unstable or sensitive to touch
and massage.
Contraindication: HeartConditions–Individualswithanexistingunstableheartcondition
should consult their doctor.
Contraindication: Degenerating Disc Diseases or Injuries (i.e., ruptured, bulging and
herniateddiscs)–Individualsshouldconsulttheirdoctorbeforeuseifdiscproblemsare
present.
Contraindication:SkinProblems–Individualsshouldconsulttheirdoctorbeforeuseifskin
problems such as rashes, eczema, or severe acne exist.
Contraindication: Acute or Unstable Injuries or Fractures such as broken bones.
Contraindication: If you are or think you may be pregnant.
If these conditions exist, please use caution when using the AquaFrixio and discon-
tinue use if irritation, bleeding, bruising or pain occurs:
• Bleeding,brokencapillaries,bruising–avoiduseifunusualorexcessivebleedingexists
or any conditions where capillaries are broken.
• If you are pregnant please refrain from using AquaAbs.

12 MARK68AF1001 Rev 2
Limits of Application:
Never operate this unit when the ambient room air temperature is greater than 95 degrees
faranheit.
Always disconnect the unit from its power supply when servicing or repairing the unit.
Neveroperatedtheheaterwithoutllingthetankwithwatertothedesignatedlllevel(see
AquaFrixio setup). Failure to do so can result in permanent damage to the heater and tank
and will void the warranty.
Heating is normally set at a preferred temperature of 93 Degreed Faranheist. Higher settings
represents higher temperatures.
Before using the pump to drain the tank, disconnect electricity to the heater by unplugging hte
AquaFrixio from the wall.
WARNING!

13
MARK68AF1001 Rev 2
Device Description
A) Detachable Head Rest
e comfortable head rest may be removed in
order for easy cleaning aer the massage session.
B) Marine Leather Cushion
e elegant, marine leather cushion not only look beautiful,
but is easy to clean in just seconds.
C) Rip Stop Under Sheet
e undersheet is made with a rip-stop material
preventing items from damaging the unit.
D) Design
e stylish exterior design encompasses 24
stationary rotating massage points.
A
C
D
B

14 MARK68AF1001 Rev 2
Dimensions
Recommended Room Size
The below room size is a recommendation for optimal output.
Product Specications
• 86” long (218 cm)
• 40” wide (101 cm)
• 25” high (63 cm)
• 300 lbs empty (136 kg)
• 600lbslled(272kg)
• Weight Capacity of
375 lbs (170 kg)
40
.
00
i
n
20.50 in
78.50in
23.00 in
86.00 in
25.00

15
MARK68AF1001 Rev 2
Signs and Labels on the Equipment
The signs and labels below give important information on components on the
equipment. Be sure to always have these labels on your equipment, if they become
illegibleoraremissingcontactProSunforreplacement.Labelsonunitsaredi󰀨erently
sized than in descriptions below. Each label is listed in the following pages for clear
description of what is written on each label.
1. AquaFrixio Label
The AquaFrixio label is attached to the front panel on the outside
of the unit. This label is vertically placed on the front of the unit as
shown below. Label on unit is in metallic Silver.

16 MARK68AF1001 Rev 2
2. Disconnect LED Label
This label is attached to the LED connection on the bottom of the
AquaFrixio. It advises to disconnect the LED connection prior to
disassembly.
3. Serial Label
The Serial label is located on the back of the touch screen.
4. Manufacturer Information
This label is located on the back of the touch scren.

17
MARK68AF1001 Rev 2
Technical Data
Electrical Specications
AquaFrixio 220v
Power consumption rating: 13 Amp
Electrical Rating: 220V ~ 20A 60Hz
Rated Fuses: 22 amp 2-pole (2 hots and a ground)
Continuous Operation: Continuous operation for a maximum of
10-12-15-20-30 or 60 minutes.
Noise level on device: 65 DBC
Noise level 1m away from the device: 60 DBC
Equipment Weight: Approx 750 lb or 340 kg
Operating Humidity: 30-75%
Ambient Operating temperature: 70 to 90 degrees Farenheit
21 to 32 degress Celcius
Max. operating altitude (above sea level): <6500 ft (2000m)
Note: If operating this equipment
at altitudes above 6500 ft / 2000m
above sea level adaption may be
needed to get normal operation.
The Electrical requirements for your ProSun unit are:
Operating any 220 Volt equipment at voltage levels below 208 Volts or above 245 Volts
constitutes an automatic NULLIFICATION of the manufacturers factory warranty, because it
could cause damage to the unit’s system. Please ensure that your electrician and/or installer,
reads this user’s manual carefully prior to the installation of your unit. You will need a buck
booster if voltage requirements are not met. Service personnel should be authorized by
ProSun to perform work on equipment and should have knowledge of equipment and read
the full manual.
WARNING: Always disconnect the ProSun unit from its power supply when serving or
repairing the unit.
WARNING: Plug is used as a means of isolation.
WARNING!

18 MARK68AF1001 Rev 2
Electrical Connections
DANGER!
WARNING!
Risk of electrical Shock
To avoid the risk of electrical shock, this equipment must only be connected to a
supply mains with protective earth.
Live Components
Risk of fatal injury due to electrical shock when touching live parts.
Electrical Safety
• The AquaFrixio is rated for 220v, 60 hertz, 20 amp breaker (dedicated line)
• The AquaFrixio uses electricity for operation. Before attempting service or inspection,
always unplug the unit and contact Prosun.
• Do not modify the plug that comes with the AquaFrixio. Modifying the plug can result
inelectricshockandwillvoidthewarranty.Iftheplugdoesnotttheoutlet,consulta
qualiedelectricianandhaveaproperoutletinstalled
• Do not overload the circuit that provides power to the AquaFrixio. The AquaFrixio
draws a maximum of 9 amps while running. It is best to ensure no other appliances are
utilizing the circuit while the unit is in operation. Overloading the circuit could trip a fuse
or breaker switch
• There are no user serviceable electrical parts in the AquaFrixio. Other than checking
that the electronics are plugged in, no electrical repair should be attempted
• Always consult the troubleshooting section of this manual prior to any attempted repair
or service.
• Never use if water is in contact with the exterior. This could result in electrical shock.
• Do not operate the AquaFrixio dry (without water) inside the unit.
To reduce the risk of burns, re, electric shock, or injury to persons:
• It is not recommended to leave the unit plugged in when unattended for long periods of
time.
• Close supervision is necessary when this appliance is used by or near children or disabled
persons.
• Use this appliance only for its intended use as described in this manual. Do not use at-
tachments not recommended by the manufacturer.
• Never operate this appliance if it has a damaged cord or plug, if it is not working properly
or if it has been dropped in water. Contact ProSun if any of these instances have occurred.
• Do not carry/move this appliance by power cord or use cord as a handle.
• Keep the cord away from heated surfaces.
• Never operate the appliance with the fan opening blocked. Keep the fan openings free of
lint, hair and other materials that can clog the fan.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.

19
MARK68AF1001 Rev 2
Grounding Instructions
This product must be grounded. If it should malfunction or breakdown, grounding provides a path
of least resistance for electric current in order to reduce the risk of electric shock. This product is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate grounded outlet that is properly installed and grounded in accordance
with all local codes and ordinances.
• The AquaFrixio must be plugged into a grounded outlet. Connecting the AquaFrixio into a
non-grounded outlet can result in electric shock. If you are unsure, consult a qualied elec-
trician to check if your unit is properly grounded.
• Do not modify the plug that comes with the AquaFrixio. Modifying this plug can result in
electric shock and will void the warranty. If the plug does not t the outlet, consult a quali-
ed electrician and have a proper outlet installed.
DANGER - Improper connection of the equipment-grounding conductor can result in the risk of
electricalshock.Checkwithaqualiedelectricianorservicetechnicianifyouareindoubtofasto
whethertheproductisproperlygrounded.Donotmodifytheplugprovidedwiththeproduct–ifthe
plugdoesnottintheoutlet;haveaproperoutletinstalledbyacertiedelectrician.Toreducethe
risk of electric shock ALWAYS unplug the unit before doing any maintenance or service.
Water Heating Unit
IMPORTANT - Failure and damage to the heater and tank can occur if the heater is turned on when
thetankisnotlled.
• Neveroperateheaterwithoutllingthetankwithwatertothedesignatedlllevel.(SeeAquaFrixio
setup). Failure to do so can result in permanent damage to the heater and tank and will void the
warranty.
• Heating is normally set at a preferred temperature of approximately 93 Degrees Fahrenheit. High-
er number represents higher temperature.
• Before using the pump to drain the tank, disconnect electricity to the heater by unplugging the
AquaFrixio from the wall.

20 MARK68AF1001 Rev 2
Before your Massage session
Check for any conditions mentioned in the manual that may prevent you from using
the tanning equipment.
• Remova all sharp objects from pockets. Items such as keys, jewelry and blunt objects
from clothing should be removed. Pants with buttoned pockets may damage the water-
proof barrier.
• Remove your shoes to avoid damage to the water barrier and to get the full massage
experience.
• Remove any jackets or extra layers of clothing to get the full massage experience.
• Make sure there are no messages that need to be reviewed in the screen.
• Find a comfortable position and set up your massage session.
After the Massage session
Cleaning and Disinfection
All parts of the equipmnent that come in contact with the user must be cleaned and
disinfected after each session.
Infections can be transferred through skin contact. The following items should be cleaned
after each session:
• Undersheet
• Pillow Top
• Mp3 components
• Only approved cleaners should be used, such as Lucs-cide RTU or Lucasol Wipes.
Use of any incorrect cleaner will void the warranty. Use only EPA registered quaternary
ammonium germicidal based detergent solution. Always follow the product label for dilution
instructions.
Cleaning the Computer Screen:
Use computer cleaners to clean the screen surface on regular intervals.
Cleaning Plastic Surfaces:
For cleaning plastic surfaces we recommend using regular soap andwarm water. Never
use an aggresive cleaning agent that contains alcohol or essential oils. Using inappropriate
cleaners may cause permanent damage not covered by warranty. Remove all jewelery and
loose items before cleaning.