
RETURN POLICY & WARRANTY
1. If the filter arrived damaged, please call us immediately to get an exchange: 1-347-492-4014
2. If you choose to return the filter for any reason other than damage upon arrival, we will be
happy to issue a full purchase price refund or exchange within: 14 days of delivery date, minus
shipping cost. The return policy applies to water filter systems and any unused (sealed)
filter media cartridges. If cartridges have been opened and used, we will deduct the price of
the cartridges from the refund, as they will no longer be re-sellable.
3. If you decide to return past the 14-day return period, we will still accept the item for up
to 30 days from delivery date, however, there will be a reasonable 10% restocking fee applied.
Please call us or send an email to initiate the return process or if you have any further questions.
Once you’ve experienced your new system, feel free to share your positive experience by going
to our website product page and writing a review. JThank You! - The PureEffect Team
NO-HASSLE 2-YEAR WARRANTY
PureEffectFilters LLC. dba PureEffectFilters.com, warrants its water filter systems to be free of
defects in parts and workmanship for a period of: two (2) years from the date of purchase.
All our systems are made of high-quality components (not made in china) and are designed to last
for many years beyond the warranty period, but if any manufacturing defect is present, it will make
itself know well within the warranty period.
In the rare case that it should become necessary to repair or replace the filtration system or one
of its components, please take a photo of the damaged part and email it along with your order #
and a detailed description of the defect to: info@PureEffectFilters.com or contact our Customer
Service Department at: 1-888-891-4821. We will handle your claim promptly, and as hassle-free
as possible.
This warranty does not apply to defects resulting from action/s of the user such as: misuse,
accidents, improper installation, operation outside of specification (e.g. over the indicated PSI
limit, exposure to direct sunlight, freezing temps, UV light), improper maintenance or repair and
unauthorized modification.
PureEffectFilters LLC total liability is limited solely to repair or replacement of the product. The
warranty set forth above is inclusive and no other warranty, whether written or oral, is
expressed or implied.