Q-See QSC26404 QH32DVR4C User manual

QH32DVR4C User’s Manual
1
QH32DVR4C
Net DVR Bundle
User’s Manual
V2.1
Contact Us:
Q-See Products
8015 E. Crystal Dr
Anaheim CA 92807
Website:
http://www.q-see.com
Customer Service:
Phone: [phone] x 538
Email: [e-mail]
Tech Support:
Phone: [phone] x 539
Email: [e-mail]
Fax:
714-998-3509
Rev 101107

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Index
Chapter 1 Product Introduction .....................................................................................................5
1.1 Summary .......................................................................................................................5
1.2 Features .........................................................................................................................5
Chapter 2 Installation.....................................................................................................................7
2.1 Checking the DVR and Its Accessories.........................................................................7
2.2 Hard Drive (HDD) Installation .....................................................................................7
2.3 Rear Panel Description...................................................................................................8
2.4 System Setup..................................................................................................................8
Chapter 3 Operational Instructions................................................................................................9
3.1 Front Panel .................................................................................................................9
3.2 IR Remote Control....................................................................................................11
3.3 Menu Description........................................................................................................13
3.3.1 Menu Options..................................................................................................13
3.3.2 Menu Operation ..............................................................................................14
3.4 Input text ...................................................................................................................16
Chapter 4 Basic Operation Guide ................................................................................................17
4.1 Power on ...................................................................................................................17
4.2 Preview .....................................................................................................................17
4.3 User Name and Password............................................................................................20
4.4 PTZ (Pan, Tilt, Zoom) Control....................................................................................22
4.5 Manual Record..........................................................................................................24
4.6 Playback......................................................................................................................25
4.7 Backup Recorded Files .............................................................................................29
4.8 Shutting Down DVR.................................................................................................31
Chapter 5 Parameters Setup Guide ..............................................................................................32
5.1 Administrator and Password .......................................................................................32
5.2 Add and Delete User ...................................................................................................34
5.3 Unit Name and Device ID...........................................................................................38
5.4 Video Output Standard and VGA Setup......................................................................39
5.5 Camera name and OSD (On Screen Display) Setup ....................................................40
5.6 Video Parameters Setup ..............................................................................................42
5.7 Mask Area Setup .........................................................................................................44
5.8 View Tampering Alarm ...............................................................................................46
5.9 Video Loss Alarm........................................................................................................47
5.10 Motion Detection ........................................................................................................49
5.11 Preview Properties ......................................................................................................52
5.12 Recording Setup..........................................................................................................54
5.13 External Alarm Input and Relay Output......................................................................57
5.14 Network Parameters....................................................................................................62
5.15 Accessing the DVR Over a Network ……………………………………………... 65
5.16 Accessing the DVR From a Remote Computer …………………………………... 66
5.17 PTZ (Pan, Tilt, Zoom).................................................................................................67

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Chapter 6 Utilities........................................................................................................................71
6.1 Restore Parameters......................................................................................................71
6.2 Upgrade.......................................................................................................................72
6.3 Hard Disk Management ..............................................................................................73
6.4 Stop Alarm Out ...........................................................................................................73
6.5 Reboot .........................................................................................................................73
6.6 Power Off....................................................................................................................73
6.7 View Log.....................................................................................................................74
6.8 System Information.....................................................................................................76
Chapter 7 Firmware Upgrade ......................................................................................................77
7.1 FTP Server Setup ........................................................................................................77
7.2 Upgrade Mode.............................................................................................................79
Appendix A Mouse control function ...............................................................................................80
1. In the Preview Interface ..............................................................................................................80
2. PTZ Interface ..............................................................................................................................80
3. Channel Name or OSD Position Configuration Interface...........................................................80
4. Area Configuration Interface ......................................................................................................80
5. Test Input Interface .....................................................................................................................81
6. Playlist Interface .........................................................................................................................81
7. User Interface..............................................................................................................................81
Appendix B HDD Capacity Calculation .....................................................................................82
Appendix C DVR Connect Cable Definition ..............................................................................83
1 How to make a RS-485 connect cable ............................................................................83
2 How to make a UTP network connect cable ...................................................................83
Appendix D DVR Specifications.................................................................................................85
Camera Specifications …………………………………………………………… 86
Appendix E Troubleshooting ......................................................................................................87
Appendix F Product Service & Warranty....................................................................................88
Appendix G Customer Information Card ....................................................................................89

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Thank you for purchasing our Net DVR. This manual applies to the
QH32DVR4C model. Please read this Manual carefully to ensure that
you can use the device correctly and safely.
The contents of this Manual are subject to change without notice.
Contact Us:
Q-See Products
8015 E. Crystal Dr
Anaheim CA 92807
Website:
http://www.q-see.com
Customer Service:
Phone: [phone] x 538
Email: [e-mail]
Tech Support:
Phone: [phone] x 539
Email: [e-mail]
Fax:
714-998-3509

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Chapter 1: Product Introduction
1.1 Summary
The QSC26404 network digital video recorder is an excellent digital surveillance product. It
uses embedded MCU and Linux, combining the most advanced technology in the Information
Industry such as video and audio encoding/decoding, hard disk recording and TCP/IP. The
firmware is burned into flash memory, which is more stable and reliable.
The QSC26404 has both the features of a digital video recorder (DVR) and a digital video
server (DVS). It can work as stand alone, or be used to build a powerful surveillance network,
widely used in banking, telecommunications, transportation, factories, warehouses, irrigation, etc.
1.2 Features
Compression
H.264 video compression algorithm and each channel can be real time (PAL is
25FPS and NTSC is 30FPS).
Supports multi-zone motion detection.
Supports mask function to mask sensitive areas.
Supports view tampering alarm function for spiteful camera block.
Supports video signal loss alarm function.
Supports position configurable OSD&LOGO.
Supports both constant bit rate and variable frame rate.
Supports dual-stream and the sub stream can support CIF/QCIF
compression resolutions.
Storage Functions:
1 IDE interface for 1 HDD that can support up to 2000GB maximum.
Supports HDD S.M.A.R.T function.
Supports FAT32 file system.
Supports many recording modes: manual recording, motion detect recording, external
alarm recording, motion & alarm recording, motion | alarm recording.
Supports cycle and non-cycle record mode.
Supports USB flash drive, USB hard disk and USB DVD/CD-RW for backup.

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Preview & Playback Functions :
Supports one composite and one spot video output, and one VGA output.
Supports fast/slow playback, pause, forward, backward, frame by frame, etc.
Uses define preview layout.
Supports one channel playback
Network Functions :
Supports TCP, UTP, RTP, Multicast, DHCP, etc.
Supports ADSL (PPPoE) dialup function.
Remote parameters setup.
Remote playback, download the recorded files in DVR.
Remotely upgrade DVR firmware.
Remotely control PTZ.
Supports Internet Explore for network control
Remotely get alarm information of DVR.
Others:
Supports network voice talk.
Supports PTZ local and remote control.
Supports multi-lever user management.
Supports local and remote search log function.
Automatic recovery from exceptions leads to high reliability.
SDK and demo source code available to shorten the application development
time.

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Chapter 2: Installation
Warning: Before you install the DVR, please make sure the power to the DVR is
switched off.
2.1 Checking the DVR and Its Accessories
When you get the product, check that all the items are included in your product
package. The Package should include:
1-QSC26404 DVR 1-5 way power supply for cameras & DVR
2-QOCDC60 cameras 4-60 foot cables for cameras
2-QOCDC36 cameras 5-Female RCA to Male BNC connectors
1-Installation CD 1-320GB Hard Drive (installed in DVR)
1-Product Manual 1-Remote Control (with 2 AA Batteries)
1-USB Mouse 1-RJ45 Ethernet Cable
1-USB 2.0 Cable
2.2 Hard Drive (HDD) Installation
Installation Notice
Note: The QH32DVR4C Bundle comes with a 320GB Hard Drive already
installed so you will only need to follow these instructions if you want or need to
install a new hard drive in the DVR.
Installation Tools
One Phillips screw driver.
HDD Installation
1. Remove the DVR box lid.
2. Place the HDD on the mounting plate.
3. Connect the ATA data cable correctly. The cable has three connectors for
DVR main board, master HDD and slave HDD.
4. Plug in the HDD power connector.
5. Replace and reattach the DVR box lid.
Note: After the HDD is installed, it must be formatted. Please refer to
Chapter 6.4.

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2.3 Rear Panel Description
Fig 2-1 QSC26404 Rear Panel
1- Video in 2- Video out 3-VGA video out
4- Alarm out 5- RS485 T+ T- R+ R- 6- Power switch
7-USB 2.0 Port 8- Audio in 9- Audio out
10- Ethernet port 11- Alarm in 12- +12V DC power supply
2.4 System Setup

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Chapter 3: Operational Instructions
3.1 Front Panel
Fig 3-1 Front Panel
Form 3-1 Items on Front Panel
Index Type Name Description
1 Light IR receiver for remote control.
2 Status
Lights
Power
STATUS
Tx/Rx
Green means DVR is working; Red means DVR is powered
off;
Green means you can use IR remote control.
Blinking means data is transmitting.
4 Numeric
Keys
Input number, lower case, upper case character and
symbols.
Function
Keys
MENU
2
3
ESC
EDIT
PLAY
REC
PTZ
PREV
A
1. Switch preview mode in menu;
2. Brush control short key 【 WIPER 】 .
3. Press 【 MENU 】 for more than 5 seconds to cancel
button beep sound.
【 ZOOM- 】 in PTZ control.
【 ZOOM+ 】 in PTZ control.
Cancel and back to parent menu.
1. In edit state, delete the current cursor character;
2. 【 IRIS+ 】 in PTZ control;
3. Select or × to enable or disable.
1. Local playback;
2. 【 AUTO 】 in PTZ control.

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SHIFT
1. Manual record;
2. 【 SHOT 】 in PTZ control (adjust preset).
1. Enter into PTZ control mode;
2. 【 IRIS- 】 in PTZ control..
1. Multi screen preview switch;
2. Switch menu mode into preview;
【 FOCUS- 】 in PTZ control.
1. Input switch (number, lower case, upper case and
symbol);
2. 【 FOCUS+ 】 in PTZ control;
3. In preview mode, display or hide the channel status
bar.
Switch between numeric keys and function keys
3 Control
Keys
Direction
Keys
ENTER
Composed of 【  】 , 【  】 , 【  】 and 【  】 .
1. Menu mode, use 【  】 / 【  】 select, 【  】 / 【  】 to
edit;
2. PTZ direction control;
3. Playback speed control.
1. Menu confirmation;
2. Select or × to enable or disable;
3. Pause playback.

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3.2 IR Remote Control
Fig 3-2 IR Remote Control Layout
Form 3-2 Functions of Remote Control
Index Name Description
1 POWER Turnoff device.
2 DEV Enable/Disable IR remote control
3 Numeric Keys Same as numeric keys on front panel.
4 EDIT Same as EDIT key on front panel.
5 A Same as A key on front panel.
6 REC Same as REC key on front panel.
7 PLAY Same as PLAY key on front panel.
8 INFO Same as INFO key on front panel.
9 VOIP Same as VOIP key on front panel.
10 MENU Same as MENU key on front panel.
11 PREV Same as PREV key on front panel.
12 Direction Keys
ENTER
Same as direction keys and enter key
on front panel.
13 PTZ Same as PTZ key on front panel.

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14 ESC Same as ESC key on front panel.
15 Reserved
16 F1 Same as
【 F1 】 key on front panel.
17 Lens control IRIS, FOCUS ZOOM for lens control
on PTZ camera.
18 F2 Same as
【 F2 】 key on front panel.
Loading the Batteries Into the Remote Control
1. Remove the battery cover.
2. Insert the battery. Make sure that the poles (+ and -) are correctly positioned.
3. Replace the battery cover.
Starting the Remote Control
Press 【 DEV 】 key, input the DVR device ID (default is “88”, can be changed in
“Display” menu) and then press the 【 ENTER 】 key. If the “STATUS” light of the DVR
front panel is green, it means you can use the remote control to operate the DVR.
Disabling the Remote Control
When the remote control status is on, press 【 DEV 】 key again, the “STATUS”
light will turn off. Then the remote control can not control the DVR.
Powering Down the DVR
When the remote control status is on, press 【 POWER 】 key for several seconds,
the DVR will be powered off.
If Remote Control Does Not Work
Check pole positions of batteries.
Check the remaining charge in the batteries.
Check to see if the sensor is blocked.
If the problem still exists, please contact Administrator.

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3.3 Menu Description
3.3.1 Menu Options
Form 3-3 List of Menu Options
Menu Name Function Menu Name Function
Display
Unit name
Device ID
Require password
Screen saver
Video standard
Enable scalar
Brightness
Menu transparency
VGA resolution
Date and Time
Preview
Image
Select camera
Camera name
Color setup
Date - screen position
View tampering area and response
setup
Video signal loss
Motion detection on/off area and
policy setup
Advanced settings
Copy to camera function
Recording
Overwrite/Stop recording
Select camera
Stream type
Resolution
Frame rate
Bit rate
Enable Rec & Schedule
PreRec time
PostRec time
Copy to camera function
Network
DVR IP address
DVR port
Subnet mask
Gateway
Remote host IP
Remote host port
http Port
Email
Advanced setup
Alarms
Select Alarm in
Alarm input type (Normal open/
Normal close)
Alarm handling & policy
PTZ linkage
Copy to alarm in
Alarm out & time
Alarm out schedule
Copy to alarm out
Exceptions
PTZ
PTZ parameters
Preset setup
Sequence setup
Cruise setup
User
Password
Add or delete user
Password setup or modification
User rights setup
Utilities
Restore parameters
Upgrade firmware
HDD management
Stop alarm output
Reboot
View log
System information

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3.3.2 Menu Operation
How to Enter Into Menu Mode
Press 【 MENU 】 key to enter into DVR main menu.
Press 【 PLAY 】 short key to enter into playback menu.
Press 【 REC 】 short key to enter into manual record menu.
Press 【 PTZ 】 short key to enter into PTZ control interface.
Note: You must input user name and password. The default user name is “admin”
and password is “12345”.
Main Menu Description
The main menu interface is shown in fig 3.3:
Fig 3.3 Main menu
There is one highlighted frame called the “Active Frame”. It can be moved from one item to
another by using the direction keys ( 【↑】【↓】 ). When the “Active Frame” is located on an icon,
you can press the 【 ENTER 】 key to enter into the sub menu. For example, move the “Active
Frame” to the “Image” icon, press 【 ENTER 】 to enter into the sub menu as in following fig 3.4:

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Fig 3.4 Camera input adjustments
Each menu contains different kinds of items. There is a small highlighted frame
called the “Active Frame” which is used to point to the selected item. This “Active
Frame” can be moved by direction keys ( 【↑】【↓】【←】【→】 ) . The different kinds of menu
items are:
1. Check Box: Provides two options, “” means enabled and “ × ” means
disabled. You can use 【 ENTER 】 or 【 EDIT 】 key to switch.
2. List Box: Provides more than 2 options. However, only one of them can be
selected. After pressing 【 EDIT 】 you can use 【↑】 and 【↓】 to select one
option. For example, on the right side of “Select Camera”, there is a list box
for you to select one camera.
3. Edit Box: This is for you to input characters. Press 【 EDIT 】 key to enter into
edit status, you can input text in the box:
a) Press 【 A 】 key to select number, upper case, lower case or symbols;
b) Use 【→】 and 【←】 keys to move cursor;

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c) Use 【 EDIT 】 key to delete the character in front of cursor;
d) Press 【 ENTER 】 to save & exit or 【 ESC 】 to exit without saving.
4. Button: Trigger a specific function or enter into next sub-menu. For
example, press “Policy” button to enter into sub-menu. Press 【 Confirm 】 to
save parameters and return to parent menu. Press 【 Cancel 】 button to cancel
and return to parent menu. A button in grey means it can be operated only
after it is enabled.
How to Exit Menu
Press 【 PREV 】 key to exit menu and return to preview mode.
3.4 Input Text
In the menu interface, if you are in edit status (for example, in the “camera name”
edit box), at the bottom of screen, the input status appears:
Number
Here you can press numeric keys to input digital numbers.
Press 【 A 】 key to change input methods. You can select “Number”, “Uppercase”,
“Lowercase” or “Symbol”.
Uppercase
Lowercase
Symbol
There are 24 symbols in all. They are divided into 4 pages, and you can use 【 0 】 key to
go to the next page.

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Chapter 4: Basic Operation Guide
4.1 Power On
Note: Please make sure the power supply is the correct one for the DVR and
the AC adapter is connected correctly. Before switching DVR on, please connect
one monitor to VOUT or VGA interface, otherwise you can not see graphic user
interface and can not operate the DVR.
If 【 POWER 】 light is off, please do the following:
Step1: Re-connect power cable;
Step2: Switch on the power button on the rear panel.
If 【 POWER 】 light is red, just press 【 POWER 】 button to start DVR.
When DVR is started, 【 POWER 】 light is green. On the monitor or VGA display,
DSP and HDD initialization process will be shown.
The first line represents DSP initialization. If the DSP icon is “ × ”, it means there
is a DSP initialization error, please contact administrator at once.
The second line represents HDD initialization. If the HDD icon is “ × ”, it means
the HDD is not installed or not detected. If HDD is not detected, please contact
administrator.
Note: If HDD is not installed or not detected, DVR will beep an alarm. You can
disable the beeping in the “alarm” menu ->”Exceptions” option.
4.2 Preview
DVR will enter into preview mode after it is started.
On preview screen, you can see date, time, camera name and camera status icon.
Set system date and time in “Camera” → “Date OSD” menu, please refer to
Chapter 5.5;
Change camera name in “Camera” menu, please refer to Chapter 5.5
On the screen, it will display record and alarm status of each camera. As shown
in fig 4.1, These two types of status will switch over automatically.
Press 【 A 】 key to display or hide the camera status bar.

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Fig 4.1 Recording status
Form 4-1 Camera record status
Icon Icon Color Status Description
White No video signal
Yellow Video input
Pink Manual recording
Green Real time recording
Blue Motion detection recording
Red External alarm recording

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Fig 4.2 Alarm status
Form 4.2 Camera alarm status
Icon Icon Color Status Description
White Video signal lost
Yellow View tampering alarm
Pink Motion & External alarm
Green No alarm
Blue Motion alarm
Red External alarm
Press numeric keys to switch to individual camera view. For example, press 【 2 】
key to view 2
nd
camera.
Press 【 EDIT 】 key to manually cycle preview. You can set the auto preview mode
in “Preview” menu, refer to Chapter 5.11.
Press 【 PREV 】 key to switch to multi-screen view.

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4.3 User Name and Password
Note: When the DVR is delivered from the factory, there is only one default
administrator named “admin”, and the password is “12345”. The
administrator’s name can not be modified, while the password can be modified.
The administrator can create 15 users and define their user rights.
Login
Fig 4.3 Login dialog
Use 【  】 / 【  】 keys to select one user, press 【  】 key to enter into “Password”
edit box, input corresponding password, press 【 ENTER 】 key to exit edit box. The
“Active Frame” will be moved to the “Confirm” button. Press 【 ENTER 】 key to enter
into main menu. If there is beeping alarm, it means the user name and password do
not match. After three incorrect tries, the DVR will enter into preview mode.
Change Password
For those users created by admin, they can change their password as follows :
Step1: Enter into main menu
Press 【 MENU 】 key, in the login dialog, select your user name, input the correct
password, you can enter into the main menu. As the following picture shows:
Fig 4.4 Input password