Q-See QS434 User manual

H.264 Network Embedded DVR
4 Channel CIF/HD1/D1 Digital Video Recorder
USER MANUAL
Model #:
QS434
www.q-see.com
Rev 5/7/2010

CONTACT US Model Number: QS434
Please contact a Q-See support representative first for any additional information you need help with regarding
product features, specifications or setup assistance.
Please contact us using the following methods with questions about your Q-See product.
Q-See Products
8015 E. Crystal Dr.
Anaheim, CA 92807
Email:
Customer Service
[e-mail]
Technical Support
[e-mail]
Online live web chat visit:
www.q-see.com
Telephone:
Customer Service
1.877.998.3440 x 538
Technical Support
1.877.998.3440 x 539
Fax:
1.714.998.3509

SAFETY INSTRUCTIONS Model #: QS434
1. Electrical Safety
All installation and operation should conform to your local electrical safety codes.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2. Transportation Security
Avoid heavy stress, violent vibrations or contact with water during transportation, storage and installation of this
system.
3. Installation
Keep upright. Handle with care.
Do not provide power to the combo DVR prior to completing installation.
Do not place objects on the combo DVR.
4. Qualified Service Technicians
Any examination and repair work should be done only be a qualified service engineer.
We are not liable for any problems caused by unauthorized modifications or attempted repairs.
5. Environment
This product works in a temperature range of 50°F to 122°F (-10°C -50°C).
This combo DVR should be installed in a cool, dry place away from direct sunlight and flammable or explosive
substances, etc.
6. Accessories
Make sure to only use accessories recommended by Q-See.
Before installation, check the package to verify that all the components are included.
Contact your local retailer ASAP if something is broken in your package.
CAUTION!
RISK OF ELECTRICAL SHOCK!

WARRANTY INFORMATION Model #: QS434
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of
purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for
one month from the date of purchase. Permanent upgrading service is provided for the software.
Liability Exclusions:
Any product malfunction or abnormalities in operation or damage caused by the following reasons are not within the
free service scope of our company:
(1) Equipment damage caused by improper operation.
(2) Improper equipment operation environment and conditions (e.g., improper power, extreme environmental
temperatures, humidity, lightning and sudden surges of electricity).
(3) Damage caused by acts of nature (e.g., earthquake, fire, etc).
(4) Equipment damage caused by the maintenance of personnel not authorized by Q-See.
(5) Product sold over 12 months ago.
In order to fulfill the terms of your warranty, you must complete the registration process after purchasing our product.
To do this, simply fill out the User’s Information Card below and fax or mail it in to us at the information listed below.
You can also register the product by going to the www.q-see.com website and clicking on the Register link.

PRODUCT REGISTRATION Model #: QS434
Customer Information Card
User’s Name
Mr./Mrs.
Company Name
Postal Address
Postal code
Phone Number
E-mail
Model Number of Product
Serial Number of Product
Purchase Date
Distributor
The material in this document is the intellectual property of Q-See.
No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any
means without our company’s expressed written consent.
1.
Our products are under continual improvement and we reserve the right to make changes without
notice. No guarantee is given as to the correctness of its contents.
2. We do not accept any responsibility for any harm caused by using our product.
3. The p
roduct picture may differ from the actual product, which is only for your reference. The
accessories may be different according to the region you purchased our product. For more
information on specific accessories, please contact your local distributor.
Copyright Reserved

PRODUCT REGISTRATION Model #: QS434
TABLE OF CONTENTS
1 INTRODUCTION ...............................................................................................................................1
1.1 MAIN FEATURES .........................................................................................................................................................1
1.2 PRODUCT FEATURES.................................................................................................................................................1
1.3 PACKAGE CONTENTS ................................................................................................................................................1
2. DVR INSTALLATION GUIDE ...........................................................................................................2
2.1 FRONT PANEL .............................................................................................................................................................2
2.2 REAR PANEL................................................................................................................................................................3
2.3 CONNECTION DIAGRAM ............................................................................................................................................4
2.4 HARD DRIVE INSTALLATION......................................................................................................................................5
3. DEVICE OPERATION.......................................................................................................................6
3.1 MOUSE OPERATION...................................................................................................................................................6
3.2 REMOTE CONTROL ....................................................................................................................................................7
3.3 USING THE SUB-MENU...............................................................................................................................................8
3.4 PLAYBACK....................................................................................................................................................................9
3.5 SYSTEM OPERATION................................................................................................................................................10
3.5.1 USER LOGIN .......................................................................................................................................................10
3.5.2 USING THE MAIN MENU ....................................................................................................................................12
1. SEARCH............................................................................................................................................................13
2. BACKUP............................................................................................................................................................15
3. RECORD MODE ...............................................................................................................................................18
4. HDD MANAGEMENT........................................................................................................................................22
5. BASIC................................................................................................................................................................23
6. LANGUAGE.......................................................................................................................................................23
7. DATE/TIME........................................................................................................................................................24
8. PASSWORD ......................................................................................................................................................25

PRODUCT REGISTRATION Model #: QS434
9. DISPLAY............................................................................................................................................................26
10 VIDEO/AUDIO ...................................................................................................................................................27
11. ADVANCED.......................................................................................................................................................28
12. ALARM ..............................................................................................................................................................28
13. SYSTEM INFO ..................................................................................................................................................30
14. MOTION DETECT.............................................................................................................................................30
15. MOBILE.............................................................................................................................................................31
16. SYSTEM............................................................................................................................................................32
17. PTZ....................................................................................................................................................................33
18. REMOTE ACCESS............................................................................................................................................34
18.1 PORT FORWARDING...................................................................................................................................40
4. REMOTE SURVEILLANCE SOFTWARE.......................................................................................43
4.1 FEATURES........................................................................................................................................................43
4.2 REMOTE SURVEILLANCE MAIN SCREEN.....................................................................................................44
4.3 LIVE VIEWING ..................................................................................................................................................45
4.3.1 RECORDING.....................................................................................................................................................45
4.3.2 SUB-MENU........................................................................................................................................................46
4.3.3 PTZ CONTROL .................................................................................................................................................46
4.3.4 SCREEN CAPTURES.......................................................................................................................................47
4.3.5 PLAYBACK........................................................................................................................................................47
4.3.6 REMOTE SETUP ..............................................................................................................................................50
5. PRODUCT SPECIFICATIONS .......................................................................................................54
6. FREQUENTLY ASKED QUESTIONS.............................................................................................56
7. TROUBLESHOOTING....................................................................................................................59

INTRODUCTION Model #: QS434
1 | Page
1. INTRODUCTION
1.1 MAIN FEATURES
4 channel CIF/HD1/D1 resolution digital video recorder. It has local recording, playback, supports triple code remote
network surveillance, data backup, parameter setting, motion detection and USB mouse.
1.2 PRODUCT FEATURES
H.264 compression
Two USB ports, USB 2.0 for data backup, USB 1.1 for mouse operation.
Supports 3.5” SATA HDD up to 1TB.
Special file system for security.
16 bit color translucent user-friendly GUI, with notes for selected menu items
Optimized four channel simultaneously playback
Double level user management
Supports live view, parameter setting, playback and copying video via network.
1.3 PACKAGE CONTENTS
4 Channel H.264 DVR
Power Supply for DVR
Mouse
Remote Control
Ethernet Cable
RCA to BNCAdapter for Video to TV
Product Manual
Software CD

DVR INSTALLATION Model #: QS434
2 | Page
2. DVR INSTALLATION GUIDE
2.1 FRONT PANEL
1. THE FUNCTIONS OF BUTTONS AND CONNECTORS ON FRONT PANEL
Item
Number
Name/Symbol Description
1 STANDBY Press to set the system in standby mode.
2 IR SENSOR IR Receiver for remote control.
3 LED INDICATORS Shows status of hard drive, recording, alarm, HDD full and network.
4
CHANNEL/NUMBERS/
PLAYBACK
Press buttons 1-4 to view the selected channel full-screen; press buttons 1-0 to input
passwords and user IDs.
5
MENU
EXIT
Press to open/close the main menu.
6 NAVIGATION/OK
OK
In menus, press to confirm selections; in PTZ mode, press to change
the navigation buttons to control a connected PTZ camera (not
included)
▲
Press to move cursor up; in PTZ mode, press to pan camera up.
▼
Press to move cursor down; in PTZ mode, press to pan camera down.
◄
Press to move cursor left; in PTZ mode, press to pan camera left.
►
Press to move cursor right; in PTZ mode, press to pan camera right.
7
Connect a USB flash drive to the top port for data backup and firmware upgrades
connect a USB mouse to the bottom port.
8
DURING PLAYBACK
PRESS:
Increase reverse playback speed 1X, 2X, 4X.
Press to freeze playback to one frame, then press again to advance
frame-by-frame.
Press to start playback
Press to slow playback speed by 1/2, 1/4, 1/8.
Press to increase forward playback speed 1X, 2X, 4X.

DVR INSTALLATION Model #: QS434
3 | Page
2.2 REAR PANEL
4-CHANNEL MODEL
Connectors on Rear Panel
Item
Number
Physical Connector Connector Description
1
DC 19V/3.42APower Connection
2 VIDEO OUT Video output for connecting TV (BNC)
3 VIDEO IN Video input for connecting analog video signal input (BNC)
4 AUDIO IN Audio input for connecting audio signal
5
ALARM INPUT 4 I/O Alarm input
ALARM OUTPUT I/O Output for alarm
RS485 RS485 for connecting PTZ
RS232 Debugging port
+12V Power supply for DC relay, the current is 100MA (to prevent short circuits)
6 NETWORK For connecting Ethernet cable
7 VGA OUTPUT To connect to VGA monitor
8 DC +12V OUT DC +12@2Apower output for 4 cameras
9 AUDIO OUTPUT Connection for audio output