Q-See QCW3MP16 User manual

3MP WI-FI SECURITY CAMERA
QUICK START GUIDE
ENGLISH

WELCOME!
Congratulations on your latest purchase and
welcome to the Q-See family. This guide will help get
your camera up and running.
WHAT’S INCLUDED
•(1) QCW3MP16 Wi-Fi Camera
•(1) USB Power Adapter
•(1) Micro USB Cable
•(1) 16GB Micro SD Card
•(1) Mounting Sticker
•(1) Mounting Hardware
STEP 1
Before installing, please register your device on the
Q-See Support Portal at www.q-see.com/register
to receive critical updates and support for your
system. Registering will also help us to assist you with
any technical or warranty issues if ever necessary.
Please be sure to keep a record of your model
number(s) and to save this guide, as you will
need this information if you are ever in need
of technical or warranty support.
NOTE: Your username and password used to register
your device are not the same as those you use to log in
to your system. Please write down your username, pass-
word, and model number(s) in the spaces provided below:
Username:
Password:
Model #:
2

STEP 2
Plug the power adapter into a surge protector and
plug the micro USB end of the cable into the camera
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displays red, hold the reset button for 15 seconds to
reset the camera.
IMPORTANT: Go through all of the steps to setup
and test your system before mounting your camera.
Visit www.q-see.com/support[VÄUK[OLTVZ[
recent guides and up-to-date support for your
Q-See products.
STEP 3
Download the Q-See Plus app
from the App Store on your mobile
device. Once installed, ensure that
your mobile device is connected
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use for your camera. Launch the
app on your mobile device.
STEP 4
Tap on Register and
create an account for
the new camera.
*All screenshots shown
are from the Q-See Plus
app on Android.
3

STEP 5
Enter an email
address to use for
your account. You
should immediately
receive an email with
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You will have two
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you will have quick access to the email address
used. Tap :LUK]LYPÄJH[PVUJVKL[VTHPS.
STEP 7
Create a password
for your account. You
will enter the same
password twice to
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Again to continue.
STEP 8
Enter your email
address again and
the new password.
Tap Login to
continue.
STEP 6
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code and click Next.
4

STEP 9
Tap the Add symbol to
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screen, select “Wi-Fi
Camera” for device type.
Next, using your mobile
device’s camera, scan
the QR code on the back
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STEP 11
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“Next”, place your mobile device within 12” of the
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may take over a minute. Once connected, the LED
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STEP 10
Once the QR code scans,
a new screen will appear
with login credentials.
Do not edit any of the
credentials. Do not enter
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OK to continue.
STEP 12
You should then see the
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Start Live Preview and
follow the on-screen prompt
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camera is unable to connect,
try temporarily moving the
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router to complete the setup
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hold the reset button for 15 seconds and start the
process over.
5

CAMERA FEATURES
The 3MP Wi-Fi Security Camera features an
adjustable magnetic base which can be easily
attached to any metal surface, or mounted with
metal screws to the desired location.
The LED indicator light will ensure that your
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light means it is ready to connect. A solid green
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red light indicates that there is problem with the
connection.
The camera’s microphone and speaker will enable
you to both hear and speak through your camera
for two-way audio purposes.
SPEAKER
CAMERA
LENS
LED
INDICATOR
MICROPHONE
6

PORTS & RESETTING YOUR
CAMERA
Your camera’s micro USB port is
conveniently located beneath the QR code
on the back of the housing, and the micro
SD memory card slot is found on the bottom
of your camera for easy access. Your
device also comes with a “reset” button
situated at the back of the camera (beneath
the bar code), allowing you to easily change
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issues that you may encounter. Press and
hold the reset button for 15 seconds in
order to reset the camera to its original
factory settings.
ADJUSTABLE
MAGNETIC BASE
MICRO USB PORT
MICRO SD CARD
SLOT
RESET
BUTTON
QR CODE
7
DISCLAIMER:(S[OV\NO8:LLOHZTHKLL]LY`LќVY[[VLUZ\YL[OH[[OLPUMVYTH[PVUPU[OPZN\PKL^HZJVYYLJ[H[[OL[PTL
of printing, Q-See does not assume any liability to any party for any loss, damage, or disruption caused by any errors,
omissions, or typos that may occur.

Rev. 6/30/17, QCW3MP GQCW3MP-E-V1
WARRANTY & SUPPORT
Q-See is always here to answer your questions and take your valued suggestions. Please
do not hesitate to call us at 1-877-998-3440 Monday-Friday 6:00 AM - 7:00 PM PST. Visit
us at www.q-see.com/support for 24/7 support and access to our Support Portal.

WI-FI SECURITY DOME CAMERA
QUICK START GUIDE

WELCOME!
Congratulations on your latest purchase and welcome
to the Q-See family. Prepare to see the superior clarity
and resolution provided by the latest Plus Series Wi-Fi
Camera. This packet includes everything you will need
to help get your camera up and running right out of the
box. We are excited to have you on board and thank
you for choosing Q-See!

WHAT’S INCLUDED FEATURES
Camera
Wi-Fi
Antenna
Wrench Mounting
Hardware
Mounting
Guide
Grommet
Also included: 1 power supply & 1 weather seal (seal is for custom installs)
4 5
BEST IN CLASS
Setting the resolution
bar higher than 1080p
MOTION ALERT
Get alerts about
important activity
NIGHT VISION
See what’s happening in
pitch dark
SD CARD SUPPORT
Internal back up memory
for video storage
EASY SETUP
Less fuss, more
monitoring
ADD-ON
Expand your current
surveillance system
with ease

GET CONNECTED
67
Find the desired location for your camera to be placed. If you are going to
be mounting the camera, please use the included mounting hardware to
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steps and test the system completely before mounting the cameras.
You are now ready to setup the camera. Once
the camera is plugged in you may see a red LED
power indicator light up. Later when connected
to Wi-Fi this LED should turn green .
• Slide the included rubber grommet onto the antenna stem of the camera
• Screw the supplied Wi-Fi antenna on to the dome camera
• Plug in the included power supply to a surge protector and plug in the
power supply to the Wi-Fi dome camera.

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and support requests by syncing your registered product
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NOTE: Ensure that your mobile device is connected to the
Wi-Fi network you wish to use for your camera.
Download the QC View App from the App Store on your
mobile device. Once the App has been installed select the
Menu button in the top left corner,
followed by Device Manager.




STEP 1 STEP 2
DOWNLOAD & INSTALL THE QC VIEW APP
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the Q-See Support Portal at www.q-see.com/register. Register
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8 9
NOTE: If you already have a Wi-Fi
NVR this camera will automatical-
ly try to connect to it. Start using
the NVR quick start guide to
complete setup. If you would like
to use this as a standalone de-
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Wi-Fi NVR before proceeding.
*All screenshots in guide are
from QC View app on iOS.

In Device Manager, Click “+” to add a new device. Select “Wi-Fi
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the back camera panel (see photo below). Once the QR code has
been scanned, complete
the remaining username
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Username: admin
Password: admin
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settings by entering the
password of your Wi-Fi
network.
STEP 3
ADD A NEW DEVICE
STEP 4
ADD A WI-FI DEVICE
11
NOTE: The Wi-Fi network should be the same one used by your mobile device.
10

12 13
Once your Device has
been added successfully,
select Start Live Preview
to view the feed from
your camera.
Your camera has been set
up successfully. You can
now access your camera
feed anytime and anywhere
using the QC View App.
STEP 5
START LIVE PREVIEW
STEP 6
VIEW THE LIVE VIDEO FEED

14
If you would like to add this camera to your existing QC Series NVR,
login to your NVR and go to Remote Devices. Select your camera
from the device list and click Add. The camera feed will appear on
your NVR. The NVR has to be connected to the same network as
your mobile device for the initial setup process.
Visit www.q-see.com/support to verify if your system is compatible.
*This screenshot is from a QC Series NVR.
STEP 7
ADD TO AN EXISTING QC NVR SYSTEM
15
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on where you are mounting it by gently loosening its
screw and rotating the angle and
orientation of the camera. The
LEDs denote the bottom half
of the camera so be sure to
rotate the lens accordingly or
the camera view will be
sideways. The center
blue sensor should point
directly down when
mounted.
LENS ADJUSTMENT

The reset button on your dome camera
is located under the lens cover that can
be removed with the included wrench.
If you wish to change the existing Wi-Fi
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camera is powered on, hold the reset
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The SD memory card slot is located under the lens cover that can be removed
with the included wrench. Slide the slot open, place in a memory card, close
the slot and lock the card into position. Some units will include an SD card.
ADDITIONAL FEATURES
RESET BUTTON
MEMORY SLOT
16 17
Please do not worry about the additional
network cable on your dome camera. This
network cable can alternatively be used to hard-
wire the camera using a cat5 cable instead of
a Wi-Fi connection. Please make sure that this
cable is never exposed to moisture.
NETWORK CABLE

Q-See is always here to answer your questions and take your
valued suggestions. Our focus is providing excellent customer
support and always working to improve our customers’
experience.
Please do not hesitate to call us at 1-877-998-3440 Monday-
-YPKH`!(4!747:;
Visit us at www.q-see.com/support MVYZ\WWVY[HUKHJJLZZ
to our Support Portal.
WARRANTY
& SUPPORT
18 19