QNAP QGD-3014-16PT User manual

QGD-3014-16PT
User Guide
Document Version: 2
30/10/2020

Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the QGD-3014-16PT.......................................................................................................................... 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 7
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................8
Rear Panel LEDs......................................................................................................................................8
System Board...........................................................................................................................................9
Drive Numbering.......................................................................................................................................9
Safety Information.......................................................................................................................................10
Installation Requirements............................................................................................................................11
Setting Up the Switch..................................................................................................................................11
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 13
Removing the Case Cover..................................................................................................................... 13
Attaching the Case Cover.......................................................................................................................14
Drive Installation.....................................................................................................................................15
Replacing Memory Modules...................................................................................................................28
Connecting the Switch to a Computer or Network..................................................................................31
Connecting USB Expansion Units..........................................................................................................33
QTS Installation.......................................................................................................................................... 34
Installing QTS Using Qfinder Pro........................................................................................................... 35
Installing QTS Using the Cloud Key....................................................................................................... 36
Switch Management Application Access.................................................................................................... 37
Accessing QSS with Qfinder Pro............................................................................................................38
Accessing QuNetSwitch in QTS.............................................................................................................38
4. Basic Operations
Buttons........................................................................................................................................................40
Power Button..........................................................................................................................................40
Switch Reset Button............................................................................................................................... 40
QTS Reset Button.................................................................................................................................. 40
LCD Panel.................................................................................................................................................. 41
Viewing TCP/IP Settings........................................................................................................................ 41
Configuring TCP/IP Settings...................................................................................................................41
Viewing Drive Information.......................................................................................................................42
Viewing System Information...................................................................................................................42
Powering Off the Switch......................................................................................................................... 43
Restarting the Switch..............................................................................................................................43
Changing the LCD Password................................................................................................................. 43
LCD Error Messages..............................................................................................................................44
LEDs........................................................................................................................................................... 44
Audio Alert.................................................................................................................................................. 45
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5. Troubleshooting
Hot-Swapping Failed Drives....................................................................................................................... 47
Recovering Unintentionally Removed Healthy Drives................................................................................ 47
Forcing Qfinder Pro and myQNAPcloud to Locate the Switch................................................................... 48
Support and Other Resources.................................................................................................................... 48
6. Glossary
myQNAPcloud............................................................................................................................................ 49
myQNAPcloud Link.....................................................................................................................................49
Qfinder Pro................................................................................................................................................. 49
QSS............................................................................................................................................................ 49
QTS.............................................................................................................................................................49
QuNetSwitch...............................................................................................................................................49
7. Notices
Limited Warranty.........................................................................................................................................50
Disclaimer................................................................................................................................................... 50
GNU Public License....................................................................................................................................50
CE Notice....................................................................................................................................................58
FCC Notice................................................................................................................................................. 58
VCCI Notice................................................................................................................................................ 58
BSMI Notice................................................................................................................................................59
SJ/T 11364-2006.........................................................................................................................................59
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1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
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Preface 3

2. Product Overview
This chapter provides basic information about the QNAP device.
About the QGD-3014-16PT
The QGD-3014-16PT is a QNAP smart-edge network switch specially designed for surveillance applications.
The switch features built-in storage capacity that can house four 3.5-inch SATA hard drives, software-defined
networking (SDN) to support multiple SMB applications, including NAS, NVR, router, surveillance, and virtual
machines. The QGD-3014-16PT features 16-port 30-watt Gigabit power over Ethernet (PoE) and two
2.5GbE host management ports for fast data transfer. The switch's dual-CPU design offers Layer 2
management functions for VM and QTS applications.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Ordering P/N CPU Memory Power supply
QGD-3014-16PT-8G Intel Celeron ® J4125 8 GB Single
Component QGD-3014-16PT-8G
Processor
CPU Intel Celeron ® J4125
Frequency 4-core/4-thread 2.0 GHz base/ 2.7 GHz burst
Architecture x86 64-bit
Encryption engine AES-NI
Graphics Intel® HD Graphics 600
Memory
Pre-installed memory 8 GB RAM: 2 x 4 GB DDR4 SODIMM
Memory slots 2 x DDR4 SODIMM
Note
Use only QNAP memory modules to maintain system
performance and stability. For devices with more than
one memory slot, use QNAP modules with identical
specifications.
Using unsupported modules may degrade performance,
cause errors, or prevent the operating system from
starting.
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Product Overview 4

Component QGD-3014-16PT-8G
Maximum memory 8 GB RAM: 2 x 4 GB
Flash memory 4 GB (dual-boot OS protection)
Storage
Drive bays 4 x 3.5-inch SATA 6 Gbps
Note
The 3.5-inch SATA 6 Gbps drive bays are backward
compatible with SATA 3 Gbps drives.
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 3.5-inch SATA solid-state drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
M.2 SSD slots 2 x M.2 SATA
M.2 SSD form factor 2230
SSD cache acceleration support 3.5-inch drive bays:1-4
Hot-swapping Supported
Network
2.5 Gigabit Ethernet ports 2 x 2.5 GbE RJ45
Gigabit Ethernet ports • 2 x 1 GbE RJ45/SFP combo ports
• 14 x 1 GbE RJ45
PoE support
802.3at (PoE+) Ports 1 to 16
Note
The ports support IEEE 802.3at-2009 PoE standard
and provide up to 30W of DC power.
PoE max power port 30W
Total PoE power budget 140W
Total power consumption 250W
External I/O Ports & Expansion Slots
USB ports Front:
1 x USB 3.0 Type-A
Note
This USB port supports One Touch Copy.
Rear:
2 x USB 3.0 Type-A
HDMI ports 2 x HDMI 2.0 (up to 3840 x 2160 resolution at 30 Hz with HDR)
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Product Overview 5

Component QGD-3014-16PT-8G
Audio ports • 1 x 3.5 mm dynamic microphone jacks
• 1 x 3.5 mm line-out jack
Note
You cannot use speakers and line-out jacks
simultaneously.
Interface
Display panel Monochrome backlit LCD display
Buttons • Enter
• Select
• Power
• Switch reset button
• Host reset button
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W x D) 130 x 295 x 224.8 mm
(5.12 x 11.61 x 8.85 in)
Net weight 4.08 kg (8.99 lbs)
System battery CR2032 lithium battery (3V, 225 mAh)
Fans 1 x 120 mm, 12V DC fan
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Package Contents
Item Quantity
QGD-3014-16PT 1
AC power adapter 1
Power cord 1
Ethernet cables 1 x 1GbE (RJ45)
Drive tray key 1
Screws for 3.5-inch drives 16
Screws for 2.5-inch drives 12
Quick Installation Guide (QIG) 1
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Product Overview 6

Components
Front Panel
No. Component No. Component
1 LCD panel 7 Drive LEDs
2 Enter button 8 Status LED
3 Select button 9 Switch status LED
4 USB 3.2 Gen 1 One Touch Copy Type-A port 10 PoE LED
5 USB One Touch Copy button 11 Fan LED
6 Power button 12 Warning LED
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Product Overview 7

Rear Panel
No. Component No. Component
1 Host reset button 6 2.5 Gigabit Ethernet ports (RJ45)
2 Switch reset button 7 HDMI 2.0 ports
3 3.5 mm line-out jack 8 Gigabit 802.3at PoE+ RJ45 ports
4 3.5 mm dynamic microphone jack 9 Gigabit RJ45/SFP combo ports
5 USB 3.0 Type-A ports 10 Power input
Rear Panel LEDs
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Product Overview 8

No. Component No. Component
1 2.5 Gigabit Ethernet activity LED 4 Gigabit 802.3at PoE+ port activity LED
2 2.5 Gigabit Ethernet speed LED 5 Combo port activity LED
3 Gigabit 802.3at PoE+ port speed LED 6 Combo port speed LED
System Board
No. Component No. Component
1 M.2 SSD slot 1 3 Memory slot 1
2 M.2 SSD slot 2 4 Memory slot 2
Drive Numbering
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Product Overview 9

Note
This image shows the switch with the front panel removed.
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
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Product Overview 10

Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct the switch ventilation or apply
pressure to the switch or power cord.
Hardware and peripherals • Computer or NAS
• Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
Setting Up the Switch
1. Place your switch in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
•Installing M.2 Solid-State Drives
For a list of compatible drives, go to http://www.qnap.com/compatibility
3. Optional: Replace memory modules.
For details, see Replacing Memory Modules.
4. Power on the switch.
For details, see Front Panel.
5. Connect the switch to a computer or network.
For details, see Connecting the Switch to a Computer or Network.
6. Install QTS.
For details, see QTS Installation.
7. Log on to QTS.
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Product Overview 11

8. Manage devices on the switch.
For details, see Switch Management Application Access.
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Product Overview 12

3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Removing the Case Cover
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover off the device.
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Installation and Configuration 13

Attaching the Case Cover
1. Place the cover on the device.
2. Slide the cover forward.
3. Attach the screws.
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Installation and Configuration 14

4. Connect all cables and external attachments.
5. Connect the power cord to the electrical outlet.
6. Power on the device.
Drive Installation
The QGD-3014-16PT is compatible with 3.5-inch hard disk drives, 3.5-inch solid-state drives, 2.5-inch solid-
state drives, and 2.5-inch hard disk drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the switch.
2. Remove the front cover.
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Installation and Configuration 15

a. Locate the locking mechanism on the left side of the switch.
b. Slide the lock down to release the front cover.
c. Slide the front cover to the left and then pull.
3. Remove the drive tray.
a. Optional: Unlock the tray.
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Installation and Configuration 16

Note
The preinstalled drive trays come unlocked.
Important
Ensure the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
c. Pull the tray out.
4. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
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Installation and Configuration 17

b. Optional: Attach the screws to further secure the drive.
5. Load the tray into the bay.
a. Insert the tray into the bay.
b. Push the handle.
c. Lock the tray.
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Installation and Configuration 18

6. Attach the front cover.
a. Align the front cover with the grooves on the case and then slide to the right.
b. Slide the lock up to secure the front cover.
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Installation and Configuration 19