QNAP TS 53D Series User manual

TS-x53D
TS-253D
TS-453D
TS-653D
User Guide
Document Version: 1
05/05/2020

Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About TS-x53D............................................................................................................................................. 4
Hardware Specifications .............................................................................................................................. 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 7
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................7
Right Panel...............................................................................................................................................8
Drive Numbering.......................................................................................................................................9
Safety Information.......................................................................................................................................10
Installation Requirements............................................................................................................................11
Setting Up the NAS.....................................................................................................................................11
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 13
Installing Drives...................................................................................................................................... 13
Replacing Memory Modules...................................................................................................................22
Installing Expansion Cards.....................................................................................................................28
Installing Expansion Units...................................................................................................................... 35
QTS Installation.......................................................................................................................................... 38
Installing QTS Using Qfinder Pro........................................................................................................... 38
Installing QTS Using the Cloud Key....................................................................................................... 39
Installing QTS Using an HDMI Connection............................................................................................ 41
4. Basic Operations
Power Button.............................................................................................................................................. 42
Reset Button............................................................................................................................................... 43
USB One Touch Copy Button..................................................................................................................... 43
LEDs........................................................................................................................................................... 44
Audio Alert.................................................................................................................................................. 46
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 47
Hot-swapping Failed Drives........................................................................................................................47
Recovering Unintentionally Removed Healthy Drives................................................................................ 48
Support and Other Resources.................................................................................................................... 48
6. Glossary
CloudKey.................................................................................................................................................... 49
myQNAPcloud............................................................................................................................................ 49
myQNAPcloud ID........................................................................................................................................49
Qfinder Pro................................................................................................................................................. 49
QTS.............................................................................................................................................................49
7. Notices
TS-x53D User Guide
1

Limited Warranty.........................................................................................................................................50
Disclaimer................................................................................................................................................... 50
GNU Public License....................................................................................................................................50
FCC Notice................................................................................................................................................. 58
CE Notice....................................................................................................................................................58
SJ/T 11364-2006.........................................................................................................................................59
2

1. Preface
About This Guide
This guide provides information on the QNAP TS-x53D NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing a task or
configuring settings.
Warnings provide information, that when ignored, may result to potential loss, injury,
or even death.
TS-x53D User Guide
Preface 3

2. Product Overview
This chapter provides basic information about the QNAP TS-x53D NAS.
About TS-x53D
The TS-x53D is powered by an Intel® Celeron® quad-core 2.0 GHz NAS with 2.5 GbE connectivity with
burst up to 2.7 GHz. In addition to the two built-in 2.5 GbE ports, the TS-x53D supports QNAP networking
adapters. It features three USB 2.0 ports and two USB 3.2 Generation 1 ports. The TS-x53D is available in
2-drive bay, 4-drive bay, and 6-drive bay models that support multi-cloud backup, cloud storage gateways,
4K HDMI output, and real-time transcoding.
Hardware Specifications
Ordering P/N Drive bays Memory Power supply
TS-253D-4G 2 4 GB Single
TS-453D-4G 4 4 GB Single
TS-453D-8G 4 8 GB Single
TS-653D-4G 6 4 GB Single
TS-653D-8G 6 8 GB Single
Component TS-253D TS-453D TS-653D
Ordering Information
Ordering P/N TS-253D-4G • TS-453-4G
• TS-453-8G
• TS-653D-4G
• TS-653D-8G
Processor
CPU Intel® Celeron® J4125
Frequency 4-core 2.0 GHz/2.7 GHz burst
Architecture x86 64-bit
Encryption
engine
AES-NI
Memory
Pre-installed
memory
4 GB RAM: 1 x 4 GB
SODIMM DDR4
• 4 GB RAM: 1 x 4 GB
SODIMM DDR4
• 8 GB RAM: 2 x 4 GB
SODIMM DDR4
• 4 GB RAM: 1 x 4 GB
SODIMM DDR4
• 8 GB RAM: 2 x 4 GB
SODIMM DDR4
Memory slots 2 x SODIMM DDR4
Important
• Use only QNAP memory modules to maintain system performance
and stability. For NAS devices with more than one memory slot, use
QNAP modules with identical specifications.
• Using unsupported modules may degrade performance, cause
errors, or prevent the operating system from starting.
Maximum
memory
8 GB RAM: 2 x 4 GB
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Product Overview 4

Component TS-253D TS-453D TS-653D
Flash
memory
4 GB (dual-boot OS protection)
Storage
Drive bays 2 x 3.5-inch SATA 6 Gbps 4 x 3.5-inch SATA 6 Gbps 6 x 3.5-inch SATA 6 Gbps
Note
The SATA 6 Gbps is also backward compatible with the SATA 3 Gbps.
Drive
compatibility
3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
SSD cache
acceleration
support
3.5-inch drive bays: 1 to 2 3.5-inch drive bays: 1 to 4 3.5-inch drive bays: 1 to 6
Hot-
swapping
Supported
Network
2.5 Gigabit
Ethernet
ports
2 x 2.5 GbE RJ45
External I/O Ports & Expansion Slots
PCIe slots 1 x PCle Gen 2.0 x4 1 x PCle Gen 2.0 x2
Tip
For the list of compatible expansion cards, go to https://www.qnap.com/
compatibility.
USB ports Front:
• 1 x USB 3.2 Type-A
Note
This USB port supports One Touch Copy.
Rear:
• 1 x USB 3.2 Type-A
• 3 x USB 2.0 Type-A
HDMI ports 1 x HDMI 2.0 (up to 4096 x 2160 at 60 Hz)
Interface
IR sensor 1
Note
The QNAP RM-IR004 remote control is an optional separate purchase.
Buttons • Power
• Reset
• USB One Touch Copy
TS-x53D User Guide
Product Overview 5

Component TS-253D TS-453D TS-653D
Dimensions
Form factor Tower
Dimensions
(H x W x D)
168 x 105 x 226 mm
(6.61 x 4.13 x 8.90 in)
168 x 170 x 226 mm
(6.61 x 6.69 x 8.90 in)
168 x 235 x 226 mm
(6.61 x 9.25 x 8.90 in)
Net weight 1.48 kg (3.26 lbs) 2.37 kg (5.22 lbs) 2.87 kg (6.33 lbs)
Others
Power
supply unit
65W, 100-240V AC 90W, 100-240V AC 120W, 100-240V AC
Power
consumption
12.448 W 25.98 W 35.437 W
System
battery
CR2032 lithium battery (3V, 225 mAh)
Sound level 17.1 dB(A) 21.1 dB(A) 21.3 dB(A)
Note
The sound level was tested at a bystander position, which is within one
meter of the NAS. The test NAS operated at low speed with the
maximum number of drives installed.
Fans 1 x 70mm, 12V DC 1 x 120mm, 12V DC 2 x 90mm, 12V DC
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative
humidity
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Package Contents
Item Quantity
TS-x53D NAS 1
AC power adapter 1
Power cord 1
Ethernet cable 2 x Cat5e
Screws for 3.5-inch drives • TS-253D: 8
• TS-453D: 16
• TS-653D: 24
Screws for 2.5-inch drives • TS-253D: 6
• TS-453D: 12
• TS-653D: 18
Quick Installation Guide (QIG) 1
TS-x53D User Guide
Product Overview 6

Components
Front Panel
No. Component No. Component
1 Power button 5 Drive LEDs
2 Status LED 6 USB 3.2 Gen 1 One Touch Copy Type-A port
3 LAN LED 7 USB One Touch Copy button
4 USB LED - -
Rear Panel
TS-x53D User Guide
Product Overview 7

No. Component No. Component
1 PCIe low-profile cover 6 Power input
2 Reset button 7 2.5 Gigabit Ethernet ports (RJ45)
3 HDMI 2.0 port 8 2.5 Gigabit Ethernet LEDs
4 USB 3.2 Gen 1 Type-A port 9 Kensington security slot
5 USB 2.0 Type-A ports - -
Right Panel
Note
The image does not include the chassis.
No. Component No. Component
1 PCIe 2.0 x2
Note
The TS-253D has a PCIe 2.0 x4
slot.
3 Memory slot 2
2 Memory slot 1 - -
TS-x53D User Guide
Product Overview 8

Drive Numbering
TS-253D
TS-453D
TS-x53D User Guide
Product Overview 9

TS-653D
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The NAS should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the NAS.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
The device may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained
service technician must disconnect all PSU cords before installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
TS-x53D User Guide
Product Overview 10

• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to
direct sunlight, liquids, or chemicals
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to
https://www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
Important
Read all safety requirements and information in Safety Information carefully before setting
up the NAS or installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following:
•Installing 3.5-inch Hard Drives on 3.5-inch Drive Bays
•Installing 2.5-inch Hard Drives and Solid-State Drives on 3.5-inch Drive Bays
3. Optional: Replace the memory modules.
For details, see Replacing Memory Modules.
TS-x53D User Guide
Product Overview 11

4. Optional: Install the expansion cards.
For details, see Installing Expansion Cards.
5. Connect the power cord and all applicable cables.
6. Power on the NAS.
7. Install QTS.
For details, see QTS Installation.
8. Log on to QTS.
TS-x53D User Guide
Product Overview 12

3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Installing Drives
The TS-x53D is compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solid-state drives.
Installing 3.5-inch Hard Drives on 3.5-inch Drive Bays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the front cover.
a. Locate the locking mechanism on the left side of the NAS.
b. Slide the lock down to release the front cover.
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Installation and Configuration 13

c. Slide the front cover to the left and then pull.
3. Remove the drive tray.
a. Remove a drive tray by simultaneously pressing the latch and pulling the tray.
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Installation and Configuration 14

Important
Remember the number of each drive. The drive trays will need to be returned to their original
bays.
b. Pull the tray handle outward.
c. Pull the tray out.
4. Install a drive on the tray.
a. Remove the fastening panels from the sides of the drive tray.
b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
c. Attach the fastening panels to lock the drive to the tray.
TS-x53D User Guide
Installation and Configuration 15

Note
Install screws to transport the NAS with HDDs installed.
5. Load the tray into the bay.
a. Insert the tray into the bay.
b. Push the handle.
6. Attach the front cover.
a. Align the front cover with the grooves on the case and then slide to the right.
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Installation and Configuration 16

b. Slide the lock up to secure the front cover.
7. Power on the NAS.
Installing 2.5-inch Hard Drives and Solid-State Drives on 3.5-inch Drive Bays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
TS-x53D User Guide
Installation and Configuration 17

•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the front cover.
a. Locate the locking mechanism on the left side of the NAS.
b. Slide the lock down to release the front cover.
c. Slide the front cover to the left and then pull.
TS-x53D User Guide
Installation and Configuration 18

3. Remove the drive tray.
a. Remove a drive tray by simultaneously pressing the latch and pulling the tray.
Important
Remember the number of each drive. The drive trays will need to be returned to their original
bays.
b. Pull the tray handle outward.
c. Pull the tray out.
4. Install a drive on the tray.
a. Remove the right fastening panel from the drive tray.
TS-x53D User Guide
Installation and Configuration 19