QNO Security QoS Firewall Router User manual

English User’s Manual
Security QoS Firewall Router
2x100Mbps WAN + 2x100Mbps Switch LAN
(WAN2/DMZ)
Fully Integrated SMB Solution

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Product Manual Using Permit Agreement
[Product Manual (hereafter the "Manual") Using Permit Agreement] hereafter the "Agreement" is the using
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commercial loss to the user or relevant personnel due to the possible omission.
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Content
I. Introduction ..................................................................................................................................6
II. Multi- WAN Security QoS Router Installation............................................................................7
2.1 Systematic Setting Process........................................................................................................................ 7
2.2 Setting Flow Chart........................................................................................................................................... 8
III. Hardware Installation..................................................................................................................10
3.1 LED Signal .................................................................................................................................................. 10
3.2 Security QoS Router Network Connection............................................................................................. 12
IV. Login..............................................................................................................................................13
V. Device Spec Verification, Status Display and Login Password and Time Setting ..................15
5.1 Home Page................................................................................................................................................. 15
5.1.1 WAN Status.........................................................................................................................................15
5.1.2 Physical Port Status.............................................................................................................................16
5.1.3 System Information.............................................................................................................................18
5.1.4 Firewall Status.....................................................................................................................................19
5.1.5 Log Setting Status................................................................................................................................19
5.2 Change and Set Login Password and Time........................................................................................... 20
5.2.1 Password Setting .................................................................................................................................20
5.2.2 Time.....................................................................................................................................................21
VI. Network.........................................................................................................................................23
6.1 Network Connection .................................................................................................................................. 23
6.1.1 Host Name and Domain Name............................................................................................................23
6.1.2 LAN Setting ........................................................................................................................................24
6.1.3 WAN & DMZ Settings........................................................................................................................25
6.2 Multi- WAN Setting..................................................................................................................................... 37
6.2.1 Load Balance Mode .........................................................................................................................38
6.2.2 Network Service Detection..................................................................................................................45
6.2.3 Protocol Binding..................................................................................................................................47
VII. Intranet Configuration ................................................................................................................58
7.1 Port Management.......................................................................................................................................... 58
7.2 Port Status..................................................................................................................................................... 60
7.3 IP/ DHCP...................................................................................................................................................... 61
7.4 DHCP Status................................................................................................................................................. 63
7.5 IP & MAC Binding....................................................................................................................................... 67
VIII. QoS (Quality of Service)..............................................................................................................71

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8.1 Bandwidth Management............................................................................................................................... 72
8.1.1 The Maximum Bandwidth provided by ISP........................................................................................73
8.1.2 QoS......................................................................................................................................................74
8.2 Session control.............................................................................................................................................. 81
8.3 Smart QoS..................................................................................................................................................... 84
IX. Firewall..........................................................................................................................................86
9.1 General Policy .............................................................................................................................................. 86
9.2 Restrict Application ...................................................................................................................................... 90
9.3 Access Rule .................................................................................................................................................. 92
9.3.1 Add New Access Rule......................................................................................................................94
X. Advanced Function ....................................................................................................................104
10.1 DMZ Host/ Port Range Forwarding ............................................................................................................. 104
10.1.1 DMZ Host............................................................................................................................................104
10.1.2 Port Range Forwarding........................................................................................................................104
10.2 UPnP............................................................................................................................................................. 108
10.3 Routing ......................................................................................................................................................... 109
10.2.1 Dynamic Routing.................................................................................................................................109
10.2.2 Static Routing....................................................................................................................................... 110
10.4 One to One NAT........................................................................................................................................... 112
10.5 DDNS- Dynamic Domain Name Service ..................................................................................................... 114
10.6 MAC Clone................................................................................................................................................... 120
XI. System Tool.................................................................................................................................121
11.1 Diagnostic..................................................................................................................................................... 121
11.2 Firmware Upgrade ........................................................................................................................................ 123
11.3 Configration Backup..................................................................................................................................... 124
11.4 SNMP ........................................................................................................................................................... 125
11.5 System Recover ............................................................................................................................................ 127
XII. Log...............................................................................................................................................129
12.1 System Log................................................................................................................................................... 129
12.2 System Statistic............................................................................................................................................. 134
12.3 Traffic Statistic.............................................................................................................................................. 136
12.4 IP/ Port Statistic ............................................................................................................................................ 138
12.5 Connection Statistic (Future Feature).................................................................................................... 140
12.6 QRTG (Qno Router Traffic Grapher)............................................................................................................ 142
XIII. Log out.........................................................................................................................................147

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Appendix I: User Interface and User Manual Chapter Cross Reference..............................................148
Appendix II：Troubleshooting..................................................................................................................150
(1) Block BT Download...................................................................................................................................... 150
（2）Shock Wave and Worm Virus Prevention ................................................................................................... 151
（3）Block QQLive Video Broadcast Setting ..................................................................................................... 153
（4）ARP Virus Attack Prevention...................................................................................................................... 155
Appendix III：Qno Technical Support Information ..............................................................................164

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I. Introduction
Security QoS Router (referred as Security QoS Router hereby) is a business level security router
that efficiently integrates new generation multiple WAN-port devices. It meets the needs of medium
enterprises, internet cafés, campus, dorm and communities, etc. Apart from its internet connectivity that
suits the broadband market, Security QoS Router has a built-in QoS and VLAN switching board which
enables it to fulfill most enterprises and internet cafes firewall needs.
Security QoS Router has 2 10/100 Base-T/TX Ethernets (RJ45) WAN ports. These WAN ports can
support auto load balance mode, exclusive mode (remaining WAN balance), and strategy routing mode
for high-efficiency network. They offer super flexibility for network set-up. Moreover, these WAN ports
also support DHCP, fixed IP, PPPoE, transparent bridge, port binding, static routing, dynamic routing,
NAT, one to one NAT, PAT, MAC Clone, as well as DDNS. As for WAN ports including one DMZ, they
support 2 10/100 Base-T/TX Ethernet (RJ45) ports and provide the features of Microsoft UPnP, VLAN,
Multi Subnet, and transparent bridge. Internet IP addresses can also be used in intranet.
To fulfill the requirement of a highly secure and integrated firewall, Security QoS Router has a 64-bit
embedded hardware acceleration, high-speed, high-efficiency processor. With high processing speed,
plusing high standard SDRAM and Flash, Security QoS Router brings users super networking efficiency.
Its processing speed and capacity are almost equal to those of expensive enterprise-level Security QoS
Routers. This is why the device is so popular with modern enterprises.
The advanced built-in firewall function enables Security QoS Router to resist most attacks from the
Internet. It utilizes active detection technology SPI (Stateful Packet Inspection). SPI functions mainly
within the network by dynamically inspecting each link. It also has a warning function for the application
process; therefore, it can refuse links to non-standard communication protocols. Security QoS Router
supports network address translation (NAT) function and routing modes. It makes the network
environment easier and more flexible to manage.
Through web- based UI, Security QoS Router enables enterprises to have their own network access
rules. To control web access, users can build and edit filter lists. It also enables users to ban or monitor
websites according to their needs. By the filter setting and completing OS（Operating System）
management, school and business internet management will be clearly improved. Security QoS Router
offers various on-line SysLog records. It supports on-line management setup tools; it makes network's
setting up easy to understand. It also reinforces the management of network access rules, and all other
network services.
Security QoS Router fully protects the safety of communication between all offices and branches of
an organization. It helps to free enterprises from hacker intrusion increasing. With an exclusive
independent operation platform, users are able to set up and use a firewall without professional network
knowledge. Security QoS Router setting up and management can be carried out through web browsers,
such as IE, Netscape, etc.

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II. Multi- WAN Security QoS Router Installation
In this chapter we are going to introduce hardware installation. Through the understanding of
multi-WAN setting process, users can easily setup and manage the network,making Security QoS
Router functioning and having best performance.
2.1 Systematic Setting Process
Users can set up and enable the network by utilizing bandwidth efficiently. The network can
achieve the ideal efficientness,block attacks, and prevent security risks at the same time. Through the
process settings, users can install and operate Security QoS Router easily. This simplifies the
management and maintenance, making the user network settings be done at one time. The main
process is as below:
1. Hardware installation
2. Login
3. Verify device specification and set up password and time
4. Set WAN connection
5. Set LAN connection: physical port and IP address settings
6. Set QoS bandwidth management: avoid bandwidth occupation
7. Set Firewall: prevent attack and improper access to network resources
8. Other settings: UPnP, DDNS, MAC Clone
9. Management and maintenance settings: Syslog, SNMP, and configuration backup
10. Logout

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2.2 Setting Flow Chart
Below is the description for each setting process, and the crospondent contents and purposes. For
detailed functions, please refer toAppendix I: Setting Inferface and Chapter Index.
#
Setting
Content
Purpose
1
Hardware installation
Configure the
network to meet
user’s demand.
Install the device hardware based on user
physical requirements.
2
Login
Login the device with
Web Browser.
Login the device web- based UI.
3
Verify device
specification
Verify Firmware
version and working
status.
Verify the device specification, Firmware
version and working status.
Set password and time
Set time and re- new
password.
Modify the login password considering safe
issue.
Synchronize time with WAN.
4
Set WAN connection
Verify WAN
connection setting,
bandwidth allocation,
and protocol binding.
Connect to WAN. Configure bandwidth to
optimize data transmission.
5
Set LAN connection:
physical port and IP
address settings
Set VLAN. Allocate
and manage LAN IP.
Provide port management and VLAN setting
functions. Support Static/DHCP IP allocation to
meet different needs.
6
Set QoS bandwidth
management: avoid
bandwidth occupation
Restrict bandwidth
and session of WAN
ports, LAN IP and
application.
To assure transmission of important
information, manage and allocate the
bandwidth further to achieve best efficiency.

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7
Set Firewall: prevent
attack and improper
access to network
resources
Block attack, Set
Access rule and
restrict Web access.
Administrators can block BT to avoid bandwidth
occupation, and enable access rules to restrict
employee accessing internet improperly or
using MSN, QQ and Skype during working
time. They can also protect network from Worm
or ARP attacking.
8
Advanced Settings：
DMZ/Forwarding,
UPnP, DDNS, MAC
Clone
DMZ/Forwarding,
UpnP, Routing Mode,
multiple WAN IP,
DDNS and MAC
Clone
DMZ/Forwarding, UPnP, Routing Mode,
multiple WAN IP, DDNS and MAC Clone
9
Management and
maintenance settings:
Syslog, SNMP, and
configuration backup
Monitor Security QoS
Router working status
and configuration
backup.
Administrators can look up system log and
monitor system status and inbound/outbound
flow in real time.
10
Logout
Close configuration
window.
Logout Security QoS Router web- based UI.
We will follow the process flow to complete the network setting in the following chapters.

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III. Hardware Installation
In this chapter we are going to introduce hardware interface as well as physical installation.
3.1 LED Signal
LED Signal Description
LED
Color
Description
Power
Green
Green LED on: Power ON
DIAG
Amber
Amber LED on: System self-test is running.
Amber LED blinking: System not ready
Amber LED off: System self-test is completed successfully.
Link/Act
Green
Green LED on: Port has been connected & Get IP.
Green LED blinking: Packets are transmitting through Ethernet port.
100M- Speed
Amber
Amber LED on: Ethernet is running at 100Mbps.
Amber LED off: Ethernet is running at 10Mbps.
Connect
Green
Green LED on: WAN is connected and gets the IP address.
WAN1
Green
Green LED on：WAN1 is connected and IP address has been
obtained
WAN2
Green
Green LED on：WAN2 is connected and IP address has been
obtained
Reset
Action
Description
Press Reset Button For 5 Secs
Warm Start
DIAG indicator: Amber LED flashing slowly.
Press Reset Button Over 10 Secs
Factory Default
DIAG indicator: Amber LED flashing quickly.
System Built-in Battery
A system timing battery is built into the device. The lifespan of the battery is about 1~2 years. If the
battery life is over or it can not be charged, the device will not be able to record time correctly, nor
synchronize with internet NTP time server. Please contact your system supplier for information on how to
replace the battery.
Attention!
Do not replace the battery yourself; otherwise irreparable damage to the product may be caused.

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Installing Router on a Wall
The Router has two wall-mount slots on its bottom panel. When mounting the device on a wall, please
ensure that the heat dissipation holes are facing sideways as shown in the following picture for safety reasons.
Qno is not responsible for damages incurred by insecure wall-mounting hardware.

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3.2 Security QoS Router Network Connection
WAN connection：AWAN port can be connected with xDSL Modem, Fiber Modem, Switching Hub, or
through an external router to connect to the Internet.
LAN Connection: The LAN port can be connected to a Switching Hub or directly to a PC.
DMZ : The DMZ port can be connected to servers that have legal IP addresses, such as Web servers,
mail servers, etc.

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IV. Login
This chapter is mainly introducing Web- based UI after conneting the device.
First, check up the device’s IP address by connecting to DOS through the LAN PC under the device. Go
to Start → Run, enter cmd to commend DOS, and enter ipconfig for getting Default Gateway address, as the
graphic below, 192.168.1.1. Make sure Default Gateway is also the default IP address of the router.
Attention!
When not getting IP address and default gateway by using “ipconfig”, or the received IP address is
0.0.0.0 and 169.X.X.X, we recommend that users should check if there is any problem with the circuits
or the computer network card is connected nicely.

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Then, open webpage browser, IE for example, and key in 192.168.1.1 in the website column. The login
window will appear as below:
The device’s default username and password are both “admin”. Users can change the login password
in the setting later.
Attention!
For security, we strongly suggest that users must change password after login. Please keep the
password safe, or you can not login to the device. Press Reset button for more than 10 sec, all the
setting will return to default.
After login, the device’s web- based UI will be shown. Select the language on the upper right corner of the
webpage. The language chosen will be in blue. Please select “English’ as below.

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V. Device Spec Verification, Status Display and Login Password and Time
Setting
This chapter introduces the device specification and status after login as well as change password and
system time settings for security.
5.1 Home Page
In the Home page, all the device’s parameters and status are listed for users’ reference.
5.1.1WAN Status
WAN IPAddress：
Indicates the current IP configuration for WAN port.
Default Gateway：
Indicates current WAN gateway IP address from ISP.
DNS Server：
Indicates the current DNS IP configuration.
Session：
Indicates the current session number for each WAN in the device.
Downstream
Bandwidth
Usage(%)：
Indicates the current downstream bandwidth usage(%) for each WAN.
Upstream
Bandwidth
Usage(%)：
Indicates the current upstream bandwidth usage(%) for each WAN.

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DDNS：
Indicates if Dynamic Domain Name is activated. The default configuration is “Off”.
Quality of Service：
Indicates how many QoS rules are set.
Manual Connect：
When “Obtain an IP automatically” is selected, two buttons (Release and
Renew) will appear. If a WAN connection, such as PPPoE or PPTP, is selected,
“Disconnect” and “Connect” will appear.
DMZ IP Address：
Indicates the current DMZ IP address.
5.1.2Physical Port Status
The status of all system ports, including each connected and enabled port, will be shown on this
Home page (see above table). Click the respective status button and a separate window will appeare to
show detailed data (including setting status summary and statisitcs) of the selected port.

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The current port setting status information will be shown in the Port Information Table. Examples: type
(10Base-T/100Base-TX), iniferface (WAN/ LAN/ DMZ), link status (Up/ Down), physical port status (Port
Enabled/ Port Disabled), priority (high or normal), speed status (10Mbps or 100Mbps), duplex status (Half/
Full), auto negotiation (Enabled or Disabled). The tabble also shows statistics of Receive/ Transmit Packets,
Receive/Transmit Packets Byte Count as well as Error Packets Count.

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5.1.3System Information
LAN IP/Subnet Mask：Identifies the current device IP address. The default is 192.168.1.1.
Working Mode：Indicates the current working mode. Can be NAT Gateway or Router mode. The default
is “NAT Gateway” mode.
System Active Time：Indicates how long the Router has been running.
Serial Number：This number is the Router serial number.
Firmware Version：Information about the Router present software version.
Current Time：Indicates the device present time. Please note: To have the correct time, users must
synchronize the device with the remote NTP server first.
CPU Usage：Indicates the current router CPU usage percentage.
Memory Usage：Indicates the current router memory usage percentage.
Total Session：Indicates the current router session connection quantity.

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5.1.4Firewall Status
SPI (Stateful Packet Inspection)：Indicates whether SPI (Stateful Packet Inspection) is on or off. The
default configuration is “On”.
DoS (Denial of Service)：Indicates if DoS attack prevention is activated. The default configuration is
“On”.
Block WAN Request：Indicates that denying the connection from Internet is activated. The default
configuration is “On”.
Prevent ARP Virus Attack：Indicates that preventing Arp virus attack is acitvated. The default
configuration is “Off”.
Remote Management: Indicates if remote management is activated (on or off). Click the hyperlink to
enter and manage the configuration. The default configuration is “Off”.
Access Rule：Indicates the number of access rule applied in the device.
5.1.5Log Setting Status
External
SyslogServer：
Indicates the sever setting to receive the syslog.
Send Log by
E-mail ：
(future feature)
Indicates the E-mail setting. Syslog will be sent to the specific E-mail.