QNO 4WAN User manual

English User’s Manual
4 WAN
Enterprise Multi-WAN
VPN QoS Router
Load Balancing, Bandwidth M
anagement,
VPN & Network Security Management

Enterprise Multi-WAN VPN QoS Router
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Enterprise Multi-WAN VPN QoS Router
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Content
I. Introduction.................................................................................................................................................1
II. Multi- WAN VPN Router Installation .....................................................................................................3
2.1 Systematic Setting Process .................................................................................................................... 3
2.2 Setting Flow Chart ..................................................................................................................................... 3
III. Hardware Installation .............................................................................................................................6
3.1 LED Signal..................................................................................................................................................... 6
3.2 VPN Router Network Connection.......................................................................................................... 8
IV. Login..........................................................................................................................................................9
V. Device Spec Verification, Status Display and Login Password and Time Setting..............................11
5.1 Home Page.................................................................................................................................................. 11
5.1.1 WAN Status....................................................................................................................................... 11
5.1.2 Physical Port Status.......................................................................................................................12
5.1.3 System Information.......................................................................................................................13
5.1.4 Firewall Status.................................................................................................................................14
5.1.5 VPN Status ........................................................................................................................................15
5.1.6 Log Setting Status .........................................................................................................................15
5.2 Change and Set Login Password and Time .................................................................................... 16
5.2.1 Password Setting............................................................................................................................16
5.2.2 Time.....................................................................................................................................................17
VI. Network...................................................................................................................................................19
6.1 Network Connection................................................................................................................................ 19
6.1.1 Host Name and Domain Name..................................................................................................20
6.1.2 LAN Setting.......................................................................................................................................20
6.1.3 WAN & DMZ Settings ....................................................................................................................21
6.2 Multi- WAN Setting .................................................................................................................................. 35
6.2.1 Load Balance Mode........................................................................................................................35
6.2.2 Network Detection Service .........................................................................................................39
6.2.3 Protocol Binding..............................................................................................................................42
VII. Port Management.................................................................................................................................52
7.1 Setup............................................................................................................................................................. 52
7.2 Port Status .................................................................................................................................................. 55
7.3 IP/ DHCP...................................................................................................................................................... 57
7.4 DHCP Status............................................................................................................................................... 59
7.5 IP & MAC Binding ..................................................................................................................................... 61

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7.6 IP Grouping................................................................................................................................................. 65
VIII. QoS (Quality of Service).....................................................................................................................66
8.1 Bandwidth Management ........................................................................................................................ 67
8.1.1 The Maximum Bandwidth provided by ISP...........................................................................67
8.1.2 oS ......................................................................................................................................................68
8.2 Session control.......................................................................................................................................... 74
8.3 Smart oS .................................................................................................................................................. 77
IX. Firewall ...................................................................................................................................................79
9.1 General Policy ............................................................................................................................................ 79
9.2 Restrict Application.................................................................................................................................. 83
9.3 Access Rule................................................................................................................................................. 85
9.4 Content Filter ............................................................................................................................................. 89
X. VPN (Virtual Private Network)..............................................................................................................93
10.1. VPN ............................................................................................................................................................ 93
10.1.1. Display All VPN Summary .......................................................................................................93
10.1.2. Add a New VPN Tunnel.............................................................................................................98
10.1.3. PPTP Setting ...............................................................................................................................128
10.1.4. VPN Pass Through ....................................................................................................................131
10.2. noKey................................................................................................................................................... 132
10.2.1. noKey Summary ....................................................................................................................132
10.2.2 nokey Group Setup ................................................................................................................133
10.2.3 nokey Account List .................................................................................................................136
10.3. VM VPN Function Setup ................................................................................................................ 138
10.3.1. VM Server Settings...............................................................................................................139
10.3.2. VM Status .................................................................................................................................140
10.3.3. VM Client Settings.................................................................................................................142
XI. Virtue Route..........................................................................................................................................144
11.1 Virtue Route Server (PPTP Server) ............................................................................................... 146
11.2 Virtue Route Client .............................................................................................................................. 149
XII. Advanced Function.............................................................................................................................152
12.1 DMZ Host/ Port Range Forwarding................................................................................................ 152
12.1.1 DMZ Host ......................................................................................................................................152
12.1.2 Port Range Forwarding.............................................................................................................153
12.1.3 Port Triggering.............................................................................................................................155
12.2 UPnP ......................................................................................................................................................... 157

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12.3 Routing .................................................................................................................................................... 159
12.3.1 Dynamic Routing........................................................................................................................159
12.3.2 Static Routing..............................................................................................................................160
12.4 One to One NAT.................................................................................................................................... 162
12.5 DDNS- Dynamic Domain Name Service...................................................................................... 164
12.6 MAC Clone .............................................................................................................................................. 169
XIII. System Tool........................................................................................................................................170
13.1 Diagnostic............................................................................................................................................... 170
13.2 Firmware Upgrade ............................................................................................................................... 172
13.3 Setting Backup...................................................................................................................................... 173
13.4 SNMP ........................................................................................................................................................ 174
13.5 System Recover.................................................................................................................................... 176
XIV. Log.......................................................................................................................................................178
14.1 System Log ............................................................................................................................................ 178
14.2 System Statistic ................................................................................................................................... 185
14.3 Traffic Statistic ...................................................................................................................................... 187
14.4 IP/ Port Statistic................................................................................................................................... 189
XV. Log out..................................................................................................................................................192
Appendix I: User Interface and User Manual Chapter Cross Reference..............................................193
Appendix II：
：：
：Troubleshooting..................................................................................................................196
(1) Block BT Download................................................................................................................................. 196
（2）Shock Wave and Worm Virus Prevention ................................................................................... 197
（3）Block Live Video Broadcast Setting ........................................................................................ 199
（4）ARP Virus Attack Prevention............................................................................................................ 201
Appendix III：
：：
：Qno Technical Support Information ..............................................................................210

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I. Introduction
Enterprise Multi-WAN VPN oS Router (referred as VPN Router hereby) is a business
level security router that efficiently integrates new generation multiple WAN-port devices. It
meets the needs of both medium and large-scale enterprises, internet cafés, and
communities, etc. Apart from its internet connectivity that suits the broadband market, VPN
Router has a built-in 10/100Mbps oS and VLAN switching board which enables it to fulfill
most enterprise and internet cafe firewall needs.
VPN Router has 2-4 10/100 Base-T/TX Ethernets (RJ45) WAN ports. These WAN ports
can support auto load balance mode, exclusive mode (remaining WAN balance), and stategy
routing mode for high-efficiency network. They offer super flexibility for network set-up.
Moreover, these WAN ports also support DHCP, fixed IP, PPPoE, transparent bridge, VPN
connection, port binding, static routing, dynamic routing, NAT, one to one NAT, PAT, MAC
Clone, as well as DDNS. As for LAN ports including one DMZ, they support 10/100 Base-T/TX
Ethernet (RJ45) and provide the features of virtual route, Microsoft UPnP, VLAN, Multi Subnet,
and transparent bridge mode. Internet IP addresses can also be used in intranet.
To fulfill the requirement for a highly secure and integrated firewall, VPN Router has a
high-speed, high-efficiency four-core Intel IXP processor embedded. With high processing
speed, plusing high standard SDRAM and Flash, VPN Router brings users super networking
efficiency. Its processing speed and capacity are almost equal to those of expensive
enterprise-level VPN Routers. This is why the device is so popular with modern enterprises.
In addition to internet connectability, for the broadband market, VPN Router has the
function of VPN virtual network connection. It is equipped with a virtual private network
hardware acceleration mode which is widely used in modern enterprises, and offers full VPN
functionality.
no is a supporter of the IPSec Protocol. IPSec VPN provides DES, 3DES, AES-128
encryption, MD5, SH1 certification, IKE Pre-Share Key, or manual password interchange. VPN
Router also supports aggressive mode. When a connection is lost, VPN Router will
automatically re-connect. In addition, the device features NetBIOS transparency, and
supports IP grouping for connections between clients and host in the virtual private network.
VPN Router offers the function of a standard PPTP server, which is equipped with
connection setting status. Each WAN port can be set up with multiple DDNS at the same time.
It is also capable of establishing VPN connections with dynamic IP addresses.
VPN Router also has unique VM VPN- SmartLink IPSec VPN. Just input VPN server IP,
user name, and password, and IPSec VPN will be automatically set up. Through VPN Router
exclusive VM function, users can set up VM to work as a server, and have it accept other
VM series products from client ports. VM offers easy VPN allocation for users; users can do
it even without a network administrator. VPN Router enables enterprises to benefit from VPN
without being troubled with technical and network management problems. The central
control function enables the host to log in remote client computers at any time. Security and
secrecy are guaranteed to meet the IPSec standard, so as to ensure the continuity of VPN
service.

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The advanced built-in firewall function enables VPN Router to resist most attacks from
the Internet. It utilizes active detection technology SPI (Stateful Packet Inspection). The SPI
firewall functions mainly within the network by dynamically inspecting each link. The SPI
firewall also has a warning function for the application process; therefore, it can refuse links
to non-standard communication protocols. VPN Router supports network address translation
(NAT) function and routing modes. It makes the network environment more flexible and
easier to manage.
Through web- based UI, VPN Router enables enterprises to have their own network
access rules . To control web access, users can build and edit filter lists. It also enables users
to ban or monitor websites according to their needs. By the filter setting and complete OS
management, school and business internet management will be clearly improved. VPN
Router offers various on-line SysLog records. It supports on-line management setup tools; it
makes setting up networks easy to understand. It also reinforces the management of
network access rules, VPN, and all other network services.
VPN Router fully protects the safety of communication between all offices and branches
of an organization. It helps to free enterprises from increasing hacker intrusion. With an
exclusive independent operation platform, users are able to set up and use a firewall without
professional network knowledge. VPN Router setting up and management can be carried out
through web browsers, such as IE, Netscape, etc.

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II. Multi- WAN VPN Router Installation
In this chapter we are going to introduce hardware installation. Through the
understanding of multi-WAN setting process, users can easily setup and manage the
network,making VPN Router functioning and having best performance.
2.1 Systematic Setting Process
Users can set up and enable the network by utilizing bandwidth efficiently. The network
can achieve the ideal efficientness,block attacks, and prevent security risks at the same time.
Through the process settings, users can install and operate VPN Router easily. This
simplifies the management and maintenance, making the user network settings be done at
one time. The main process is as below:
1. Hardware installation
2. Login
3. Verify device specification and set up password and time
4. Set WAN connection
5. Set LAN connection: physical port and IP address settings
6. Set oS bandwidth management: avoid bandwidth occupation
7. Set Firewall: prevent attack and improper access to network resources
8. Other settings: UPnP, DDNS, MAC Clone
9. Management and maintenance settings: Syslog, SNMP, and configuration backup
10. VPN (Virtual Private Network), noKey, VM VPN function setting
11. Logout
2.2 Setting Flow Chart
Below is the description for each setting process, and the crospondent contents and
purposes. For detailed functions, please refer to Appendix I: Setting Inferface and Chapter Index.

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# Setting Content Purpose
1 Hardware
installation
Configure the
network to meet
user’s demand.
Install the device hardware based on user
physical requirements.
2 Login Login the device
with Web Browser.
Login the device web- based UI.
Verify device
specification
Verify Firmware
version and
working status.
Verify the device specification, Firmware
version and working status.
3
Set password and
time
Set time and re-
new password.
Modify the login password considering
safe issue.
Synchronize time with WAN.
4 Set WAN connection
Verify WAN
connection setting,
bandwidth
allocation, and
protocol binding.
Connect to WAN. Configure bandwidth to
optimize data transmission.
5 Set LAN connection:
physical port and IP
address settings
Set mirror port and
VLAN. Allocate and
manage LAN IP.
Provide mirror port, port management
and VLAN setting functions. Support
Static/DHCP IP allocation to meet different
needs. IP group will simplize the
management work.
6 Set oS bandwidth
management: avoid
bandwidth
occupation
Restrict bandwidth
and session of WAN
ports, LAN IP and
application.
To assure transmission of important
information, manage and allocate the
bandwidth further to achieve best
efficiency.

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7 Set Firewall: prevent
attack and improper
access to network
resources
Block attack, Set
Access rule and
restrict Web
access.
Administrators can block BT to avoid
bandwidth occupation, and enable access
rules to restrict employee accessing
internet improperly or using MSN, and
Skype during working time. They can also
protect network from Worm or ARP
attacking.
8 Advanced Settings：
DMZ/Forwarding,
UPnP, DDNS, MAC
Clone
DMZ/Forwarding,
UpnP, Routing
Mode, multiple
WAN IP, DDNS and
MAC Clone
DMZ/Forwarding, UPnP, Routing Mode,
multiple WAN IP, DDNS and MAC Clone
9 Management and
maintenance
settings: Syslog,
SNMP, and
configuration backup
Monitor VPN Router
working status and
configuration
backup.
Administrators can look up system log and
monitor system status and
inbound/outbound flow in real time.
10 VPN Virtual Private
Network, noKey,
VM VPN function
setting
Configure VPN
tunnels, e.g. PPTP,
noKey, and VM
VPN.
Configure different types of VPN to meet
different application environment.
11 Logout Close configuration
window.
Logout VPN Router web- based UI.
We will follow the process flow to complete the network setting in the following chapters.

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III. Hardware Installation
In this chapter we are going to introduce hardware interface as well as physical
installation.
3.1 LED Signal
LED Signal Description
LED Color Description
Power Green Green LED on: Power ON
DIAG Amber
Amber LED on: System self-test is running.
Amber LED off: System self-test is completed
successfully.
Link/Act
（Green light at the
right of the port）
Green Green LED on: Ethernet connection is fine.
Green LED blinking: Packets are transmitting through
Ethernet port.
100M- Speed
（Amber light at the
left of the port）
Amber
Amber LED on: Ethernet is running at 100Mbps.
Amber LED off: Ethernet is running at 10Mbps.
Connect Green Green LED on: WAN is connected and gets the IP address.
Reset
Action Description
Press Reset Button For 5 Secs Warm Start
DIAG indicator: Amber LED flashing slowly.
Press Reset Button Over 10 Secs
Factory Default
DIAG indicator: Amber LED flashing quickly.
System Built-in Battery
A system timing battery is built into the device. The lifespan of the battery is about 1~2
years. If the battery life is over or it can not be charged, the device will not be able to record
time correctly, nor synchronize with internet NTP time server. Please contact your system
supplier for information on how to replace the battery.
Attention!
Do not replace the battery yourself; otherwise irreparable damage to the product may
be caused.

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Installing the de ice on a Standard 19” Rack
We suggest to either place the device on a desk or install it in a rack with attached
brackets. Do not place other heavy objects together with the device on a rack. Overloading
may cause the rack to fail, thus causing damage or danger.
Each device comes with a set of rack installation accessories, including 2 L- shaped
brackets and 8 screws. Users can rack- mount the device onto the chassis. Please refer to the
figure below for the installation onto a 19” rack:
Attention!
In order for the device to run smoothly, wherever users install it, be sure not to obstruct
the vent on each side of the device. Keep at least 10cm space in front of both the vents for
air convection.

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3.2 VPN Router Network Connection
WAN connection ：A WAN port can be connected with xDSL Modem, Fiber Modem,
Switching Hub, or through an external router to connect to the Internet.
LAN Connection: The LAN port can be connected to a Switching Hub or directly to a PC.
Users can use servers for monitoring or filtering through the port after “Physical Port
Mangement” configuration is done.
DMZ : The DMZ port can be connected to servers that have legal IP addresses, such as Web
servers, mail servers, etc.

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IV. Login
This chapter is mainly introducing Web- based UI after conneting the device.
First, check up the device’s IP address by connecting to DOS through the LAN PC under the
device. Go to Start Run, enter cmd to commend DOS, and enter ipconfig for getting Default →
Gateway address, as the graphic below, 192.168.1.1. Make sure Default Gateway is also the
default IP address of the router.
Attention!
When not getting IP address and default gateway by using “ipconfig”, or the received IP
address is 0.0.0.0 and 169.X.X.X, we recommend that users should check if there is any
problem with the circuits or the computer network card is connected nicely.

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Then, open webpage browser, IE for example, and key in 192.168.1.1 in the website column.
The login window will appear as below:
The device’s default username and password are both “admin”. Users can change the login
password in the setting later.
Attention!
For security, we strongly suggest that users must change password after login. Please
keep the password safe, or you can not login to the device. Press Reset button for more
than 10 sec, all the setting will return to default.
After login, the device’s web- based UI will be shown. Select the language on the upper right
corner of the webpage. The language chosen will be in blue. Please select “English’ as below.

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V. Device Spec Verification, Status Display and Login Password and Time Setting
This chapter introduces the device specification and status after login as well as change
password and system time settings for security.
5.1 Home Page
In the Home page, all the device’s parameters and status are listed for users’ reference.
5.1.1 WAN Status
IP Address： Indicates the current IP configuration for WAN port.
Default Gateway：
Indicates current WAN gateway IP address from ISP.
DNS Server： Indicates the current DNS IP configuration.
Session： Indicates the current session number for each WAN in the device.
Downstream
Bandwidth
Usage(%)：
Indicates the current downstream bandwidth usage(%) for each WAN.
Upstream
Bandwidth
Usage(%)：
Indicates the current upstream bandwidth usage(%) for each WAN.
DDNS： Indicates if Dynamic Domain Name is activated. The default
configuration is “Off”.

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uality of
Service：
Indicates how many oS rules are set.
Manual Connect：
When “Obtain an IP automatically” is selected, two buttons (Release
and Renew) will appear. If a WAN connection, such as PPPoE or PPTP, is
selected, “Disconnect” and “Connect” will appear.
DMZ IP Address：
Indicates the current DMZ IP address.
5.1.2 Physical Port Status
The status of all system ports, including each connected and enabled port, will be shown
on this Home page (see above table). Click the respective status button and a separate
window will appeare to show detailed data (including setting status summary and statisitcs)
of the selected port.

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The current port setting status information will be shown in the Port Information Table.
Examples: type (10Base-T/100Base-TX/1000Base-T), iniferface (WAN/ LAN/ DMZ), link status
(Up/ Down), physical port status (Port Enabled/ Port Disabled), priority (high or normal), speed
status (10Mbps or 100Mbps), duplex status (Half/ Full), auto negotiation (Enabled or Disabled).
The tabble also shows statistics of Receive/ Transmit Packets, Receive/Transmit Packets Byte
Count as well as Error Packets Count.
5.1.3 System Information