QNO 4WAN User manual

English User’s Manual
4WAN 12LAN Medium Scale Multi-WAN QoS Router
Load Balance, Bandwidth Management, and Network Security

4WAN 12LAN Medium Scale Multi-WAN QoS Router
I
Product Manual Using Permit Agreement
[Product Manual (hereafter the "Manual") Using Permit Agreement] hereafter the "Agreement" is
the using permit of the Manual, and the relevant rights and obligations between the users and
no Technology Inc (hereafter " no"), and is the exclusion to remit or limit the liability of no.
The users who obtain the file of this manual directly or indirectly, and users who use the relevant
services, must obey this Agreement.
Important Notice: no would like to remind the users to read the clauses of the "Agreement"
before downloading and reading this Manual. Unless you accept the clauses of this "Agreement",
please return this Manual and relevant services. The downloading or reading of this Manual is
regarded as accepting this "Agreement" and the restriction of clauses in this "Agreement".
【1】 Statement of Intellectual Property
Any text and corresponding combination, diagram, interface design, printing materials or
electronic file are protected by copyright of our country, clauses of international copyright and
other regulations of intellectual property. When the user copies the "Manual", this statement of
intellectual property must also be copied and indicated. Otherwise, no regards it as tort and
relevant duty will be prosecuted as well.
【2】Scope of Authority of "Manual"
The user may install, use, display and read this "Manual on the complete set of computer.
【3】User Notice
If users obey the law and this Agreement, they may use this "Manual" in accordance with
"Agreement". If the users violate the "Agreement", no will terminate the using authority and
destroy the copy of this "Manual". The "hardcopy or softcopy" of this Manual is restricted using for
information, non-commercial and personal purpose. Besides, it is not allowed to copy or
announce on any network computer. Furthermore, it is not allowed to disseminate on any media.
It is not allowed to modify any part of the "file". Using for other purposes is prohibited by law and
it may cause serious civil and criminal punishment. The transgressor will receive the accusation

4WAN 12LAN Medium Scale Multi-WAN QoS Router
II
possibly.
【4】Legal Liability and Exclusion
【4-1】no will check the mistake of the texts and diagrams with all strength. However, no,
distributors, and resellers do not bear any liability for direct or indirect economic loss, data loss or
other corresponding commercial loss to the user or relevant personnel due to the possible
omission.
【4-2】In order to protect the autonomy of the business development and adjustment of no, no
reserves the right to adjust or terminate the software / Manual any time without informing the
users. There will be no further notice regarding the product upgrade or change of technical
specification. If it is necessary, the change or termination will be announced in the relevant block
of the no website.
【4-3】All the set parameters are examples and they are for reference only. You may also purpose
your opinion or suggestion. We will take it as reference and they may be amended in the next
version.
【4-4】This Manual explains the configuration of all functions for the products of the same series.
The actual functions of the product may vary with the model. Therefore, some functions may not
be found on the product you purchased.
【4-5】no reserves the right to change the file content of this Manual and the Manual content
may not be updated instantly. To know more about the updated information of the product, please
visit no official website.
【4-6】no (and / or) distributors hereby declares that no liability will be born for any guarantee
and condition of the corresponding information. The guarantee and condition include tacit
guarantee and condition about marketability, suitability for special purposes, ownership, and
non-infringement. The name of the companies and products mentioned may be the trademark of
the owners. no (and/or) the distributors do not provide the product or software of any third
party company. Under any circumstance, no and / or distributors bear no liability for special,
indirect, derivative loss or any type of loss in the lawsuit caused by usage or information on the
file, no matter the lawsuit is related to agreement, omission, or other tort.
【5】Other Clauses
【5-1】The potency of this Agreement is over any other verbal or written record. The invalidation
of part or whole of any clause does not affect the potency of other clauses.
【5-2】The power of interpretation, potency and dispute are applicable for the law of Taiwan. If
there is any dissension or dispute between the users and no, it should be attempted to solve by

4WAN 12LAN Medium Scale Multi-WAN QoS Router
III
consultation first. If it is not solved by consultation, user agrees that the dissension or dispute is
brought to trial in the jurisdiction of the court in the location of no. In Mainland China, the "China
International Economic and Trade Arbitration Commission" is the arbitration organization.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
IV
Content
I. Introduction.................................................................................................................................................1
II. Multi- WAN QoS Router Installation......................................................................................................2
2.1 Systematic Setting Process .................................................................................................................... 2
2.2 Setting Flow Chart ..................................................................................................................................... 2
III. Hardware Installation .............................................................................................................................5
3.1 LED Signal..................................................................................................................................................... 5
3.2 Router Network Connection ................................................................................................................... 7
IV. Login Router.............................................................................................................................................8
V. Device Spec Verification, Status Display and Login Password and Time Setting..............................10
5.1 Home Page.................................................................................................................................................. 10
5.2 Change and Set Login Password and Time .................................................................................... 15
VI. Network...................................................................................................................................................18
6.1 Network Connection................................................................................................................................ 18
6.2 Multi- WAN Setting .................................................................................................................................. 34
VII. Port Management.................................................................................................................................52
7.1 Setup............................................................................................................................................................. 52
7.2 Port Status .................................................................................................................................................. 55
7.3 IP/ DHCP...................................................................................................................................................... 57
7.4 DHCP Status............................................................................................................................................... 59
7.5 IP & MAC Binding ..................................................................................................................................... 61
7.6 IP Grouping................................................................................................................................................. 65
VIII. QoS (Quality of Service).....................................................................................................................66
8.1 Bandwidth Management ........................................................................................................................ 67
8.2 Session control.......................................................................................................................................... 74
8.3 Smart oS .................................................................................................................................................. 77
IX. Firewall ...................................................................................................................................................79
9.1 General Policy ............................................................................................................................................ 79
9.2 Restrict Application.................................................................................................................................. 83
9.3 Access Rule................................................................................................................................................. 85
9.4 Content Filter ............................................................................................................................................. 89
X. Virtual Route............................................................................................................................................93
10.1 Virtue Route Server (PPTP Server) ................................................................................................. 95
10.2 Virtue Route Client ................................................................................................................................ 98
XI. Advanced Function ..............................................................................................................................101

4WAN 12LAN Medium Scale Multi-WAN QoS Router
V
11.1 DMZ Host/ Port Range Forwarding................................................................................................ 101
11.2 UPnP ......................................................................................................................................................... 107
11.3 Routing .................................................................................................................................................... 109
11.4 One to One NAT.................................................................................................................................... 112
11.5 DDNS- Dynamic Domain Name Service...................................................................................... 114
11.6 MAC Clone .............................................................................................................................................. 119
XII. System Tool..........................................................................................................................................120
12.1 Diagnostic............................................................................................................................................... 120
12.2 Firmware Upgrade ............................................................................................................................... 122
12.3 Setting Backup...................................................................................................................................... 123
12.4 SNMP ........................................................................................................................................................ 124
12.5 System Recover.................................................................................................................................... 126
XIII. Log......................................................................................................................................................128
13.1 System Log ............................................................................................................................................ 128
13.2 System Statistic ................................................................................................................................... 135
13.3 Traffic Statistic ...................................................................................................................................... 137
13.4 IP/ Port Statistic................................................................................................................................... 139
XIV. Log out................................................................................................................................................142
Appendix I: User Interface and User Manual Chapter Cross Reference..............................................143
Appendix II：
：：
：Troubleshooting..................................................................................................................146
（1）Block BT Download.............................................................................................................................. 146
（2）Shock Wave and Worm Virus Prevention ................................................................................... 147
（3）Block Live Video Broadcast Setting ........................................................................................ 149
（4）ARP Virus Attack Prevention............................................................................................................ 151
Appendix III：
：：
：Qno Technical Support Information ..............................................................................160

4WAN 12LAN Medium Scale Multi-WAN QoS Router
1
I. Introduction
4WAN/ 12LAN Medium Scale Multi-WAN QoS Router (referred as Router hereby) is a
business level oS router that efficiently integrates new generation multiple WAN-port
firewall devices. It meets the needs of both medium and large-scale enterprises, internet
cafes, and communities, etc.
Unique bandwidth management ensures administrators to have reasonable and effective
allocation for limited network resources. Users don’ t have to spend extra money on getting
more bandwidth. Also, if downloading oppupies the bandwidth, administrator can choose rate
control or priority for managing the bandwdith.
The advanced built-in firewall function enables Router to resist most attacks from the
Internet. It utilizes active detection technology SPI (Stateful Packet Inspection). The SPI
firewall functions mainly within the network by dynamically inspecting each link. The SPI
firewall also has a warning function for the application process; therefore, it can refuse links
to non-standard communication protocols. Router supports network address translation (NAT)
function and routing modes. It makes the network environment more flexible and easier to
manage.
Except private and pulic IP translation, Network Address Translation (NAT) can allow
many users have Internet access with only one public IP. DHCP support Class C IPs. Users
can plan and manage the network environment by applying IP & MAC binding.
In addtion, the device includes One- to- One NAT to meet the demand for intranet server
setup. Through management tools, network administrators can manage the device through
Web browsers. At the same time, from various online system logs, administrators can have
a clear understanding about network activities, have a definite strategy for Internet access
rule management.
You can log on to the Web site www. no.com.tw, and find technical support information
on the appendix or contact with our technical support engineers. You can also get the newest
no’s product information and application examples from the web site.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
2
II. Multi- WAN oS Router Installation
In this chapter we are going to introduce hardware installation. Through the
understanding of multi- WAN setting process, users can easily setup and manage the
network,making Router functioning and having best performance.
2.1 Systematic Setting Process
Users can set up and enable the network by utilizing bandwidth efficiently. The network can
achieve the ideal efficientness,block attacks, and prevent security risks at the same time.
Through the process settings, users can install and operate the router easily. This simplifies
the management and maintenance, making the user network settings be done at one time. The
main process is as below:
1. Hardware installation
2. Login
3. Verify device specification and set up password and time
4. Set WAN connection
5. Set LAN connection: physical port and IP address settings
6. Set oS bandwidth management: avoid bandwidth occupation
7. Set Firewall: prevent attack and improper access to network resources
8. Other settings: UPnP, DDNS, MAC Clone
9. Management and maintenance settings: Syslog, SNMP, and configuration backup
10. Logout
2.2 Setting Flow Chart
Below is the description for each setting process, and the crospondent contents and purposes.
For detailed functions, please refer to Appendix I: Setting Inferface and Chapter Index.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
3
# Setting Content Purpose
1 Hardware
installation
Configure the
network to meet
user’s demand.
Install Router hardware based on user
physical requirements.
2 Login Login the device with
Web Browser.
Login Router web- based UI.
Verify device
specification
Verify Firmware
version and working
status.
Verify Router specification, firmware
version and working status.
3
Set password and
time
Set time and re- new
password.
Modify the login password considering
safe issue.
Synchronize the Router time with WAN.
4 Set WAN
connection
Verify WAN
connection setting,
bandwidth
allocation, and
protocol binding.
Connect to WAN. Configure bandwidth to
optimize data transmission.
5 Set LAN
connection:
physical port and
IP address settings
Set mirror port and
VLAN. Allocate and
manage LAN IP.
Provide mirror port, port management
and VLAN setting functions. Support
Static/DHCP IP allocation to meet different
needs. IP group will simplize the
management work.
6 Set oS bandwidth
management:
avoid bandwidth
occupation
Restrict bandwidth
and session of WAN
ports, LAN IP and
application.
To assure transmission of important
information, manage and allocate the
bandwidth further to achieve best
efficiency.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
4
7 Set Firewall:
prevent attack and
improper access to
network resources
Block attack, Set
Access rule and
restrict Web access.
Administrators can block BT to avoid
bandwidth occupation, and enable access
rules to restrict employee accessing
internet improperly or using MSN, and
Skype during working time. They can also
protect network from Worm or ARP
attacking.
8 Advanced
Settings：
DMZ/Forwarding,
UPnP, DDNS, MAC
Clone
DMZ/Forwarding,
UpnP, Routing Mode,
multiple WAN IP,
DDNS and MAC Clone
DMZ/Forwarding, UpnP, Routing Mode,
multiple WAN IP, DDNS and MAC Clone
9 Management and
maintenance
settings: Syslog,
SNMP, and
configuration
backup
Monitor Router
working status and
configuration
backup.
Administrators can look up system log and
monitor system status and
inbound/outbound flow in real time.
10 Logout Close configuration
window.
Logout Router web- based UI.
We will follow the process flow to complete the network setting in the following chapters.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
5
III. Hardware Installation
In this chapter we are going to introduce hardware interface as well as physical
installation.
3.1 LED Signal
LED Signal Description
LED Color Description
Power Green Green LED on: Power ON
DIAG Amber Amber LED on: System self-test is running.
Amber LED off: System self-test is completed
successfully.
Link/Act
（Green light at the
right of the port）
Green Green LED on: Ethernet connection is fine.
Green LED blinking: Packets are transmitting through
Ethernet port.
100M- Speed
（Amber light at th
left of the port）
Amber Amber LED on: Ethernet is running at 100Mbps.
Amber LED off: Ethernet is running at 10Mbps.
Connect Green Green LED on: WAN is connected and gets the IP
address.
Reset
Action Description
Press Reset Button For 5 Secs Warm Start
DIAG indicator: Amber LED flashing slowly.
Press Reset Button Over 10 Secs
Factory Default
DIAG indicator: Amber LED flashing quickly.
System Built-in Battery
A system timing battery is built into Router. The lifespan of the battery is about 1~2 years.
If the battery life is over or it can not be charged, Router will not be able to record time
correctly, nor synchronize with internet NTP time server. Please contact your system supplier
for information on how to replace the battery.
Attention!
Do not replace the battery yourself; otherwise irreparable damage to the product may

4WAN 12LAN Medium Scale Multi-WAN QoS Router
6
be caused.
Installing Router on a Standard 19” Rack
We suggest to either place Router on a desk or install it in a rack with attached brackets.
Do not place other heavy objects together with Router on a rack. Overloading may cause the
rack to fail, thus causing damage or danger.
Each Router comes with a set of rack installation accessories, including 2 L- shaped
brackets and 8 screws. Users can rack- mount the device onto the chassis. Please refer to the
figure below for the installation onto a 19” rack:
Attention!
In order for the device to run smoothly, wherever users install it, be sure not to obstruct
the vent on each side of the device. Keep at least 10cm space in front of both the vents for
air convection.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
7
3.2 Router Network Connection
WAN connection ：A WAN port can be connected with xDSL Modem, Fiber Modem,
Switching Hub, or through an external router to connect to the Internet.
LAN Connection: The LAN port can be connected to a Switching Hub or directly to a PC.
Users can use servers for monitoring or filtering through the port after “Physical Port
Mangement” configuration is done.
DMZ : The DMZ port can be connected to servers that have legal IP addresses, such as Web
servers, mail servers, etc.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
8
IV. Login Router
This chapter is mainly introducing Web- based UI after conneting Router.
First, check up Router IP address by connecting to DOS through the LAN PC under Router. Go
to Start Run, enter cmd to commend DOS, and enter ipconfig for getting Default Gateway →
address, as the graphic below, 192.168.1.1. Make sure Default Gateway is also the default IP
address of Router.
Attention!
When not getting IP address and default gateway by using “ipconfig”, or the received IP
address is 0.0.0.0 and 169.X.X.X, we recommend that users should check if there is any
problem with the circuits or the computer network card is connected nicely.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
9
Then, open webpage browser, IE for example, and key in 192.168.1.1 in the website column.
The login window will appear as below:
Router default username and password are both “admin”. Users can change the login
password in the setting later.
Attention!
For security, we strongly suggest that users must change password after login. Please
keep the password safe, or you can not login to Router. Press Reset button for more than
10 sec, all the setting will return to default.
After login, Router web- based UI will be shown. Select the language on the upper right
corner of the webpage. The language chosen will be in blue. Please select “English’ as below.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
10
V. Device Spec Verification, Status Display and Login Password and Time Setting
This chapter introduces the device specification and status after login as well as change
password and system time settings for security.
5.1 Home Page
In the Home page, all Router parameters and status are listed for users’ reference.
5.1.1 WAN Status
IP Address： Indicates the current IP configuration for WAN port.
Default Gateway：
Indicates current WAN gateway IP address from ISP.
DNS Server： Indicates the current DNS IP configuration.
Session： Indicates the current session number for each WAN in Router.
Downstream
Bandwidth
Usage(%)：
Indicates the current downstream bandwidth usage(%) for each WAN.
Upstream
Bandwidth
Usage(%)：
Indicates the current upstream bandwidth usage(%) for each WAN.
DDNS： Indicates if Dynamic Domain Name is activated. The default

4WAN 12LAN Medium Scale Multi-WAN QoS Router
11
configuration is “Off”.
uality of
Service：
Indicates how many oS rules are set.
Manual Connect：
When “Obtain an IP automatically” is selected, two buttons (Release
and Renew) will appear. If a WAN connection, such as PPPoE or PPTP, is
selected, “Disconnect” and “Connect” will appear.
DMZ IP Address：
Indicates the current DMZ IP address.
5.1.2 Physical Port Status
The status of all system ports, including each connected and enabled port, will be shown
on this Home page (see above table). Click the respective status button and a separate
window will appeare to show detailed data (including setting status summary and statisitcs)
of the selected port.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
12
The current port setting status information will be shown in the Port Information Table.
Examples: type (10Base-T/100Base-TX/1000Base-T), iniferface (WAN/ LAN/ DMZ), link status
(Up/ Down), physical port status (Port Enabled/ Port Disabled), priority (high or normal), speed
status (10Mbps or 100Mbps), duplex status (Half/ Full), auto negotiation (Enabled or Disabled).
The tabble also shows statistics of Receive/ Transmit Packets, Receive/Transmit Packets Byte
Count as well as Error Packets Count.
5.1.3 System Information

4WAN 12LAN Medium Scale Multi-WAN QoS Router
13
Device IP Address/ Subnet Mas ：Identifies the current device IP address and subnet
mask. The default is 192.168.1.1 and 255.255.255.0
Wor ing Mode：Indicates the current working mode. Can be Gateway or Router mode. The
default is “Gateway” mode.
System active time: Indicates how long the device has been running.
Serial Number: This number is the device serial number.
Firmware Version：Information about the device present software version.
Current Time: Indicates the device present time . Please note: To have the correct time,
users must synchronize the device with the remote NTP server first.
5.1.4 Firewall Status
SPI (Stateful Pac et Inspection)： Indicates whether SPI (Stateful Packet Inspection) is
on or off. The default configuration is “On”.
DoS (Denial of Service)：Indicates if DoS attack prevention is activated. The default
configuration is “On”.
Bloc WAN Request：Indicates that denying the connection from Internet is activated. The
default configuration is “On”.
Prevent ARP Virus Attac ：Indicates that preventing Arp virus attack is acitvated. The
default configuration is “Off”.
Remote Management: Indicates if remote management is activated (on or off). Click the
hyperlink to enter and manage the configuration. The default configuration is “Off”.
Access Rule：Indicates the number of access rule applied in Router.

4WAN 12LAN Medium Scale Multi-WAN QoS Router
14
5.1.5 Log Setting Status
Syslog Server： Indicates if Syslog Server is Enabled or Disabled.
E-mail Alert： Indicates if Email Alert is Enabled or Disabled.