Qomo Journey 13 User manual

Interactive Touch Screen
User Manual
Please properly keep the manual for further reference. This is the general user manual for all
interactive touch screens. Therefore, it may be different from the actual product.

Welcome:
Thanks for purchasing this product. Please read the instructions carefully before using this product.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and receiver.
●Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
●Consult the dealer or an experienced radio/ TV technician for help.
The symbol of the crossed out wheeled bin indicates this product should not be
placed in municipal waste. Instead, you need to dispose of the waste equipment by
handing it over to a designated collection point for the recycling of waste electrical
and electronic equipment.

Content
Safety Instruction...................................................................................................................................1
Installation Requirement........................................................................................................................4
Introduction ............................................................................................................................................7
Basic Operation......................................................................................................................................8
Power on ............................................................................................................................................8
Power off ............................................................................................................................................8
Remote Control ......................................................................................................................................9
Functions of remote control ................................................................................................................9
Instructions of remote control............................................................................................................10
Panel Buttons & Ports..........................................................................................................................11
Buttons & ports on the front panel.....................................................................................................11
Ports on the rear panel .....................................................................................................................12
RS232 code list ................................................................................................................................12
Operation Interface Introduction.........................................................................................................15
Android Home Page .........................................................................................................................15
Android Settings...............................................................................................................................17
Built-in PC Interface..........................................................................................................................22
Digital TV Interface...........................................................................................................................23
Toolbar..............................................................................................................................................24
Whiteboard software - Magicboard...................................................................................................26
Configuration Parameters....................................................................................................................30
Included Accessories...........................................................................................................................31
Troubleshooting ...................................................................................................................................32

1
Safety Instruction
For your safety, please read the following instruction before you use the product. Serious injury or
property loss may be caused by improper operations. Do not try to repair the product by your own.
WARNING
Disconnect the product from power supply immediately if major failures occur.
The major failures include the following:
Smoke, peculiar smell or abnormal sound is discharged from the product.
No image or sound is displayed, or the image error occurs.
Where the mains plug or an appliance coupler is used as the disconnect device,
such disconnect device shall remain readily operable.
In the preceding scenarios, do not continue to use the product, disconnect power supply
immediately and contact professional staff for troubleshooting.
Do not drop liquid, metal or combustible into the product.
If any liquid or metal is dropped into the product, power off the product and disconnect
power supply, then contact professional staff for solutions.
Pay attention to the children when they are close to the product.
Do not damage the power cable.
●Do not damage, change, wind, bend, heat or drag the power cable forcibly.
●Do not put weights (such as the product itself) on the power cable.
●Do not drag the cable forcibly when you pull out the power plug. If the power cable is
damaged, please contact the local distributor to repair or replace it.
Put the product on a stable surface.
An unstable surface includes and does not limit to an inclined plane, a shaky stand, desk
or platform, which might cause the turnover and damage.
Use the battery correctly.
Galvanic corrosion, electric leakage and even fire may be caused by improper battery
usage.
It is recommended to use the designated type of battery and install the battery by
correct electrodes (positive and negative electrodes).
Do not install and use new battery with the used one.
Take out the battery if the remote control is not used for a long period.
Do not expose the battery under overheated environments such as sunlight and
firing.
Dump the used battery based on local regulations.

2
WARNING
Do not open the cover or change the product by your own.
High voltage components are installed in the product. When you open the cover, high
voltage, electric shock or other dangerous situations may occur. If inspection, adjustment
or maintenance is required, contact the local distributor for help.
Use the specified power supply.
●Do not use any types of power cables other than the one provided with the product to
prevent the product from being damaged.
●Use a three-wire socket and ensure that it is properly grounded.
●Pull out the power plug from the socket if the product is not used for a long period.
Before you move the product, disconnect all external connections and separate all
toppling preventing devices.
Move the product carefully to prevent it from being hit or squeezed, especially the
screen, which may cause injury if broken.
Clean the dust and metal on the power plug regularly.
●When you are cleaning, fire or electric shock may be caused if the product is
powered on.
●Keep in mind to pull out the power plug before cleaning it by using a dried cloth.
Do not put items on the top of the product.
●Do not put items, such as a container for liquid (a vase, flowerpot, cosmetics or liquid
medicine), on the top of the product.
●If any water or liquid is spilled on the product, short circuit may occur and cause fire
or electric shock.
●Do not tread on the product or hang any items on the product.
Do not install the product in an improper place.
●Do not install the product in humid places, such as the bathroom, the shower room,
the place near windows or outdoor environments where experience rain, snow or other
harsh weather. The product installation is also required to avoid a place around by hot
spring vapor. The preceding environments may cause faults or electric shock under
extreme conditions.
●Do not put exposed fire source, such as an ignited candle, on the product.
Pull out the power plug during thunderstorms.
●Do not touch the product when lighting to avoid electric shock.
●Install or place components which power supply voltage is high enough to cause
personal injury in places out of the reach of children.

3
WARNING
Do not cover or block up any vents on the product.
●The overheated components may cause fire, damage the product and shorten the
service life.
●Do not put the venting surface of the product facedown.
●Do not put the venting surface of the product facedown.
●Do not use a cloth such as table cloth to cover the product.
Do not touch the power cable with wet hands to avoid electric shock.
CAUTION
Do not install the product in high temperature environments.
●Do not install the product near heat source, such as the radiator, the heat reservoir,
the stove or other heating devices.
●Do not expose the product under sunlight, which may cause high temperature and
subsequent faults in the product.
For transport:
●Pack the product for mobility or maintenance by using the cartons and cushioning
material provided with the product.
●Vertically move the product during transport. The screen or other components are
easily broken if the product is moved by an improper way.
Keep away from the product when you use a radio.
The product design to prevent radio interference complies with the international EMI
standard. However, the interference still exists and causes noise in the radio.
●If noise occurs in the radio, try the following solutions.
●Adjust the direction of the radio antenna to avoid the interference from the product.
●Keep the radio away from the product.
Advice for watching:
●Use the product in an environment with comfortable light. It is harmful to your eyes to
watch in a too bright or too dark environment.
●Relax your eyes after a period of time for watching.
●When you are watching, the distance which is 3 to 7 times of the screen height
should be kept, and it is the best distance to protect eyes and prevent eyestrain.
●Adjust the volume to an appropriate level, especially at night.

4
Installation Requirement
Bearing
You can install the product in an unfixed or a wall-mounted way based on your needs. The wall-
mounted way can save a large amount of space.
If the product is installed in an unfixed way, use the designated hanger or holder. If you want to use a
self-made hanger or holder, ensure that the bearing capacity of it is at least four times of the weight of
the product, and the product is installed stably on it.
If the product is installed in a wall-mounted way, the bearing capacity of the surface for installation
must be at least four times of the weight of the product. If the surface for installation is the wall or the
ceiling of a building, the surface must be made of solid bricks, concrete or other materials with equal
intensity. If the product is installed on a surface made of loose material such as an old brick wall, wood
plank wall, solid brick wall, or a metal or non-metal structure surface, or a surface with a thick
decoration layer, take necessary consolidating measures to ensure that the product is stably installed.
Ventilation
Ventilation
requirements
Distance to the surface for installation (cm)
Nominal power
Greater than 100 W
Left and right sides
Top
Bottom
Back
10
20
20
10
If the product is installed inside a wall or a cabinet, in addition to the preceding requirements,
the ventilation area around the bottom, top and two sides must be at least 50% of the
sealing surface to ensure proper ventilation.

5
Note: 1. When the product is installed in a wall-mounted way, the screws need to be installed
deeper than 10 mm in the way.
2. Do not block ventilation vents.

6
Installation diagram
Note: The horizontal and vertical distance of mounting holes on the back of screen must be within the
required distance of bracket.
Use a level to locate the holes in
horizontal line and mark with pencil
where the holes will be located. Then
drill holes in the wall.
Insert wall plugs into the mounting
holes. Push the self-tapping screws
through the bracket into the wall plugs
and tighten the screws.
Attach the mounting arms to the
back of screen with the screws.
Hang the screen and let it settle into
the bracket. Ensure that it is firmly in
place.
Level

7
Introduction
As our latest independently developed and produced human-machine interactive product, the Journey
13 series interactive touch screen is a multi-functional display for interactive teaching, digital
demonstration, multi-media presentation, touch operations and handwriting. They are well designed
and produced to meet the needs of education and corporate applications, and provide a user-friendly
experience, digital intelligent control as an ideal equipment for schools and companies. You can use
your fingers or opaque objects to write, edit and delete any things on the screen.
The product features are as follows:
•Specially designed for teaching and meeting systems.
•With high brightness and high contrast, the display is visible under strong sunlight or in outdoor
environments.
•Enter into Eco mode with one-touch button to reduce the power consumption.
•Adopt advanced infrared array scanning and sensing technology,HID driver-free, meaning the
product is activated soon after it is powered on.
•Multi-signal sources can be previewed in the window and be switched by touching the screen.
•Vector-based image-editing software with features like high compression and distortion free.
•Multiple pen tools, line styles and colors selections.
•Support real time on-screen editing.
•Shape recognition turns hand-drawn shapes into perfect versions.
•Save files in various formats, including PDF, JPEG, PNG, BMP and etc.
•Multi-touch screen enables several users use the screen together.
•User management enables you to add a new user, delete a user, switch a user and edit user
information etc.
•Support handwriting recognition including English, Chinese, numbers and special characters.

8
Basic Operation
Power on
Power the interactive touch screen with the 100V-240V 50Hz/60HzAC power supply.
Connect the panel to the power supply. Switch on the rocker switch (on the left bottom of the
rear of the panel, next to the power port) to enter the standby status. The power indicator turns red.
Press power switch on the control panel or Power on the remote control to turn on the display
and built-in PC simultaneously. The power indicator turns green.
Power off
Press ECO on the control panel to temporarily turn off the display.
Press power switch on the control panel or Power on the remote control to enter the standby
status. The power indicator turns red.
In the standby status, switch off the rocker switch to turn off the touch screen.
1. Disconnect the touch screen from power after the touch screen enters standby status.
Otherwise, the screen may be damaged. A sudden power failure may damage the touch
screen.
2. Frequent power on and off in a short time may cause faults.
Status of the power indicator is as follows:
Power Indicator
Status
No light
Power off
Red
Standby
Green
Power on

9
Remote Control
Functions of remote control
1. Power on or standby
2. Mute
3. Change channels or enter numbers
4. Return
5. P. MODE: Picture mode
SMODE: Sound mode
6. Signal source selection
7. Show the current signal source
8. VOL+/ VOL-: Increase/decrease volume
9. CH+/ CH-: Change channel
10. Sleep mode
NICAM: Select the sound tracks
ASPECT: Selects picture aspect
EPG: Electronic program guide
11. Up/down/right/left direction buttons
OK: Confirm
12. Show or hide menu
13. Quit the current interface
14. Play/Pause
15. Rewind or replay certain scenes
16. Buttons for image & text editing
17. Buttons for channel editing

10
Instructions of remote control
The usage scope of the remote control includes the vertical distance within five meters in front of the
panel, and the area within an angle of 30 degrees from the vertical point to the left and right.
The effective receiving area is about 3 meters with 30°angle from vertical point to the left and right.
And the effective receiving area is about 5 meters from the front of device. Note that the remote
control signal receiver locates at the position of power indicator.

11
Panel Buttons & Ports
Buttons & ports on the front panel
Android USB port
Built-in PC USB port
HDMI port used to connect an
external display device
Power indicator:
Press power switch on the control
panel. The power indicator turns green.
Press power switch on the control
panel to enter the standby status. The
power indicator turns red.
Enter/Return to Android home page
Front ports:
Decrease volume OSD button:
Return to previous interface
Increase volume OSD button:
Enter ECO mode to turn off the display
Enter/Exit the OSD menu
Enter/Exit signal source menu
Power switch: on or standby

12
Ports on the rear panel
Ports on bottom of motherboard
Ports on right side of motherboard
RS232 code list
1. 6 bytes command Baud rate: 115200 Data bits: 8 Check bit: none
Start code 99, Customer code (Public Version: XX = 23), Function ID code, Device ID code（It is
generally 01, unless otherwise noted）, Check code + Function ID code = FF, End code AA.
HOME
|99 XX 00 01 FF AA
Power Off
|99 XX 01 01 FE AA
Power On
|99 XX 80 01 7F AA
Mute
|99 XX 02 01 FD AA

13
Sound Mode
|99 XX 03 01 FC AA
Image Mode
|99 XX 04 01 FB AA
ATV
|99 XX 07 01 F8 AA
DTV
|99 XX 05 01 FA AA
Video
|99 XX 08 01 F7 AA
Component
|99 XX 0A 01 F5 AA
Computer 1
|99 XX 0B 01 F4 AA
Computer 2
|99 XX 0C 01 F3 AA
Computer 3
|99 XX 0D 01 F2 AA
Computer 4
|99 XX 06 01 F9 AA
HDMI1
|99 XX 0E 01 F1 AA
HDMI2
|99 XX 0F 01 F0 AA
Front Computer
|99 XX 10 01 EF AA
Built-in Computer
|99 XX 11 01 EE AA
DP
|99 XX 09 01 F6 AA
Menu
|99 XX 12 01 ED AA
Signal Source
|99 XX 13 01 EC AA
Exit
|99 XX 14 01 EB AA
Listen only audio
|99 XX 15 01 EAAA
Volume +
|99 XX 17 01 E8 AA
Volume -
|99 XX 18 01 E7 AA
Channel +
|99 XX 19 01 E6 AA
Channel -
|99 XX 1A 01 E5 AA
Screenshot
|99 XX 1B 01 E4 AA
Screen Display
|99 XX 1C 01 E3 AA

14
Display ratio
|99 XX 1E 01 E1 AA
Sleep Mode
|99 XX 1D 01 E2 AA
Auto Adjustment
|99 XX 1F 01 E0 AA
Up
|99 XX 22 01 DD AA
Down
|99 XX 23 01 DC AA
Left
|99 XX 24 01 DB AA
Right
|99 XX 25 01 DAAA
Confirm
|99 XX 26 01 D9 AA
Multi-media
|99 XX 27 01 D8 AA
Device Status Query
|99 XX 28 01 D7 AA
2. Status Query Feedback 8 byte data
Start code 99, Board card model, Power On, Current channel, Volume, Sound mode, Check code
(Current channel + Volume +Sound mode), End code AA
1. Boar card model 01
2. Power on: 01
3. Current channel:
Computer 1 = 0B, Computer 2 = 0C, Computer 3 = 0D, Computer 4 = 06, ATV = 07, DTV
= 05, Video = 08, Aberration = 0A, HDMI1 = 0E, HDMI2 = 0F, DP= 09, Front computer =
10, Built-in computer = 11, Multi-media or Application state of third party = 0E
4. Volume: 0~100 (decimal) = 0~64 （hexadecimal）， mute state = 65
5. Sound mode ：Standard = 01，Music = 02，Movie = 03，Sports = 04，
User = 05, Immersive 1 = 06, Immersive 2 = 07
E.g.：99 01 01 0C 32 03 41 AA
Note: Power off state without any feedback.

15
Operation Interface Introduction
Android Home Page
The home page provides the preview function that displays three parts. Click on the toolbar
or Press HOME button to enter the home page.
1. Click the signal source in part ①and its thumbnail will be shown in part ②. Then click part ②
to enter its corresponding signal source.
2. Part ③includes four icons Settings, Browser, Applications and LocalMM. Click the
corresponding icon to enter its corresponding interface.
Settings: Click the icon to enter the Android setting interface.

16
Applications：Click the icon to enter the Android application interface.
LocalMM: Copy and play local files on Android.
Browser: Built-in browser

17
Android Settings
Click the icon on the home page or on the toolbar or press Setting button on the front panel to
enter Android setting interface. The Common function, Network and equipment, Storage,
Language & input, Date & time and About are displayed on the screen. Press on the
remote control or click the item directly to select the one you want to change its setting.
Common function
Click Common function to set volume, wallpaper, screensaver and reset factory data.
Sound
Click Sound and the icon pops up. Slide right or left to increase or decrease the volume.
Wallpaper
Click Wallpaper to set dynamic or static wallpaper.
Daydream
Click Daydream to set screensaver.
Factory data reset
Click Factory data reset and then click Reset TV to erase all the data on TV.
Network and equipment
Click Network and equipment to set WLAN, Ethernet, Tethering& portable hotspot and
Mcast.