Quadra-Fire MT VERNON-AE Programming manual

1445 N. Highway
Colville, Wa 99114
www.quadrare.com
www.quaddealer.com
#7020-057D January 18, 2010
MT VERNON-AE
TROUBLE SHOOTING MANUAL
(THIS MANUAL IS INTENDED FOR TRAINED & QUALIFIED DEALER USE ONLY)

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
TABLE OF CONTENTS
SECTION PAGE
OPERATION.................................................................................................
BATTERY BACK-UP SYSTEM.....................................................................
CONTROL BOARD SPECS.........................................................................
CONVECTION BLOWER TROUBLE-SHOOTING.......................................
EXHAUST BLOWER TROUBLE-SHOOTING..............................................
FEED MOTOR TROUBLE-SHOOTING........................................................
FIRE POT, AUTOCLEAN, THERMOCOUPLE TROUBLE-SHOOTING.
IGNITER TROUBLE-SHOOTING.................................................................
POWER SUPPLY TROUBLE-SHOOTING...................................................
DOOR/HOPPER/FUEL LEVEL SENSOR TESTING....................................
WALL CONTROL TROUBLE-SHOOTING....................................................
USB CORD OPERATION.............................................................................
CLEANING & MAINTENANCE.....................................................................
PARTS LIST..................................................................................................
EXPLODED VIEW........................................................................................
3-5
6
7
10
11
13
14-18
19
20
21
22
23
24-26
27
28
PAGE 2
ERROR CODES...........................................................................................
OPERATIONAL SYMPTOMS.......................................................................
8
9
FIREBOX VACUUM TESTING..................................................................... 12

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
OPERATION CHART
PAGE 3
1: SELECT AUTO OR
MANUAL OPERATION MODE.
MAKE SURE YOU PUSH THE
“DONE” BUTTON AFTER YOU
SELECT THE MODE.
2: AFTER YOU SET THE
ROOM TEMPERATURE, THE
WALL CONTROL WILL STATE
“STARTUP” IN THE TOP LEFT
CORNER. (“set at” temp must
be 2 degrees above room temp)
4: EXHAUST BLOWER
SPEEDS UP AND STARTS TO
CREATE A VACUUM IN THE
FIREBOX. Estimated vacuum
is between .04 to .05 inches of
water during preheat.
3: IGNITER TURNS ON FOR
90 SECONDS BEFORE FEED
CHARGE STARTS.
5: VACUUM SWITCH
CLOSES AND ALLOWS THE
FEED MOTOR TO TURN ON.
6: FEED MOTOR TURNS ON
AND START UP FUEL CHARGE
FEEDS INTO THE FIREPOT.
7: A FIRE STARTS IN THE
FIREPOT.

MT VERNON-AE TROUBLE SHOOTING MANUAL
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8: THE FIREPOT THERMO-
COUPLE STARTS READING
THE TEMPERATURE RISE
AND THE UNIT WILL GO INTO
“SOFT-START LOW”.
OPERATION CHART
PAGE 4
12: THE DROP TUBE
THERMOCOUPLE WILL
BEGIN READING TEMPERA-
TURE. 105 DEGREES WILL
BE NEEDED TO TURN THE
CONVECTION BLOWER ON.
13: AS THE TEMPERATURE
RISES, THE CONVECTION
BLOWER WILL INCREASE IN
SPEED.
11: SOFT-START MEDIUM
WILL DISPLAY AFTER SOFT
START LOW HAS EXPIRED.
THE LENGTH OF THIS MODE
WILL VARY DEPENDING ON
THE FUEL SELECTED.
9: SOFT-START LOW IS A
TIMED MODE AND WILL VARY
IN LENGTH DEPENDING ON
THE FUEL TABLE SELECTED.
SOFT-START LOW TIMES: (REV 3)___________(REV 4)
SOFTWOOD......................4 MINUTES...............4 MINUTES
HARDWOOD.....................4 MINUTES...............4 MINUTES
UTILITY..............................4 MINUTES...............4 MINUTES
CORN................................12 MINUTES.............10 MINUTES
WHEAT...............................9 MINUTES..............9 MINUTES
SUNFLOWER SEEDS.......4 MINUTES...............4 MINUTES
10: THE IGNITER WILL SHUT
OFF AFTER SS LOW EXPIRES
FOR FUEL TABLE REV 2 & 3. REV
4 WILL SHUT OFF AFTER START-
UP EXPIRES. (PELLET ONLY)
SOFT-START MEDIUM TIMES: (REV 3) (REV 4)
SOFTWOOD......................5 MINUTES.............5 MINUTES
HARDWOOD.....................5 MINUTES..............5 MINUTES
UTILITY..............................5 MINUTES..............5 MINUTES
CORN................................12 MINUTES............10 MINUTES
WHEAT...............................8 MINUTES..............8 MINUTES
SUNFLOWER SEEDS.......5 MINUTES..............5 MINUTES
NORMAL SETTING:
135 DEGREES TO REACH MAX SPEED.
QUIET SETTING:
165 DEGREES TO REACH MAX SPEED

MT VERNON-AE TROUBLE SHOOTING MANUAL
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14: THE WALL CONTROL
WILL NOW DISPLAY THE HEAT
OUTPUT SETTING IN THE
MANUAL OR AUTO MODE.
AUTO: (L,ML,M,MH,H)
MAN: (L,ML,M,MH,H)
15: ONCE THE THERMO-
STAT IS SATISFIED OR THE
BURN CYCLE HAS TIMED OUT
FOR AN AUTO-CLEAN CYCLE,
THE FEED MOTOR WILL SHUT
OFF.
16: THE UNIT WILL GO INTO
“SHUTDOWN” MODE. THIS MODE
WILL LAST FOR 10 MINUTES.
THE DROP TUBE T-COUPLE WILL
ALSO COOL DOWN AND REDUCE
THE SPEED OF THE CONVEC-
TION BLOWER.
17: THE UNIT WILL DISPLAY
“AUTOCLEAN” IN THE UPPER
LEFT HAND CORNER.
18: THE THERMOCOUPLE
HAS TO READ 550 DEGREES
OR LESS BEFORE THE AUTO-
CLEAN CYCLE BEGINS.
19: AFTER THE AUTO-
CLEAN IS COMPLETE, THE
EXHAUST BLOWER WILL RUN
FOR 20 MINS AND SHUT OFF.
UNIT IS READY TO START
ANOTHER BURN CYCLE.
OPERATION CHART
PAGE 5

MT VERNON-AE TROUBLE SHOOTING MANUAL
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BATTERY BACK-UP SYSTEM
PAGE 6
12 VOLT DEEP CYCLE BATTERY AND THE BATTERY
CORD (#12VCORD-AE) IS NEEDED TO POWER THE
SYSTEM.
A/C POWER MUST BE SHUT OFF OR THE POWER
CORD DISCONNECTED FOR THE BATTERY BACK UP
MODE TO ENGAGE. THE WALL CONTROL WILL WALK
YOU THROUGH THE LIGHT-UP PROCEDURES.
(Note: Igniter will not work during battery operation)
CONTROL BOARD
12 volt battery
(Estimated amp draw
is between 3 & 6 amps
during operation)
MAINT BURN WILL DISPLAY
WHEN THE THERMOSTAT HAS
REACHED THE SET ROOM
TEMPERATURE AND WILL RUN
ON LOW UNTIL IT REACHES ITS
AUTOCLEAN CYCLE TIME.
PN# 12VCORD-AE
(72 inches long)
BATTERY WILL NEED TO BE CHANGED OR
CHARGED WHEN VOLTAGE DROPS BELOW 10.

MT VERNON-AE TROUBLE SHOOTING MANUAL
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CONTROL BOARD
SRV7000-456 Rev C
CONTROL BOARD SPECS 7.6 CODE: (Rev 3 fuel tables)
FUEL UFTI SS LOW SS MED MAX IGNITER TIME A/C CYCLE TIME SHUTDOWN TIME
CORN: 0 12 MIN 12 MIN START+15 MIN 2.9 HRS* 6 MIN
UTILITY PELLET: 1 4 MIN 5 MIN START+2 MIN 1.2 HRS* 10 MIN
SOFTWOOD: 2 4 MIN 5 MIN START+2 MIN 2.7 HRS* 10 MIN
SUNFLOWER SEEDS: 3 4 MIN 5 MIN START+4 MIN 2.4 HRS* 10 MIN
WHEAT: 4 9 MIN 8 MIN START+13 MIN 2.6 HRS* 10 MIN
HARDWOOD PELLET: 5 4 MIN 5 MIN START+2 MIN 2.2 HRS* 10 MIN
*NOTE: AUTOCLEAN CYCLES TIMES ARE ESTIMATED WHEN THE UNIT IS RUN AT THE “HIGH” OUTPUT SETTING.
UPDATES:
SRV7000-323
ECO 56401 --- CHANGED FROM 6.9 TO 6.10A CODE. INSTALLED POWER STROKE CODE FOR AUTOCLEAN AND
CHANGED TO THE “QUIET” CONVECTION BLOWER CURVE. REV 2 FUEL TABLES ALSO INSTALLED. (1-11-07)
SRV7000-330
ECO 56476 -- RELEASED WITH THE 7.2 CODE. HIGH ELEVATION FUEL TABLES INSTALLED. 2 CONVECTION BLOWER
SPEED OPTIONS INSTALLED, 135 & 165 DEGREES TO GET TO THE HIGH BLOWER SPEED & EXHAUST BLOWER STAYS
ON DURING THE AUTO-CLEAN CYCLE AND 20 MINUTES AFTER AUTO-CLEAN IS COMPLETED. (8-2-07 // SN 0072232364
INSERT /// SN 0072279399 FS)
SRV7000-456
ECO 58315 -- RELEASED WITH THE 7.3 CODE. MADE SOME UPDATES TO THE EURO FUEL TABLES. (They can be
accessed by turning the rotary switch to position 1)
REV B --- RELEASED WITH THE 7.4 CODE. ADDRESSED PREVIOUS AUTO-CLEAN PROBLEMS. SN 00700200343
REV C --- RELEASED WITH THE 7.5 CODE. ADDRESSED LOGIC PROBLEM WITH VAC SWITCH & AUGER JAM.
REV C ---RELEASED WITH 7.6 CODE. INSTALLED REV 3 FUEL TABLES. 4-6-09 ECO 60611.
REV (pending) ---RELEASED WITH 8.0 CODE. INSTALLED REV 4 FUEL TABLES. (still testing)
PAGE 7
CONTROL BOARD SPECS 8.0 CODE: (Rev 4 fuel tables)
FUEL UFTI SS LOW SS MED MAX IGNITER TIME A/C CYCLE TIME SHUTDOWN TIME
CORN: 0 10 MIN 10 MIN START+10 MIN 2.9 HRS* 6 MIN
UTILITY PELLET: 1 4 MIN 5 MIN START-UP ONLY 1.2 HRS* 10 MIN
SOFTWOOD: 2 4 MIN 5 MIN START-UP ONLY 2.7 HRS* 10 MIN
SUNFLOWER SEEDS: 3 4 MIN 5 MIN START+4 MIN 2.4 HRS* 10 MIN
WHEAT: 4 9 MIN 8 MIN START+10 MIN 2.6 HRS* 10 MIN
HARDWOOD PELLET: 5 4 MIN 5 MIN START-UP ONLY 2.2 HRS* 10 MIN
*NOTE: AUTOCLEAN CYCLES TIMES ARE ESTIMATED WHEN THE UNIT IS RUN AT THE “HIGH” OUTPUT SETTING.

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
ERROR CODES
AUGER JAMMED: SEE PAGE 13 (FEED MOTOR TROUBLE-SHOOTING)
BAD TC DROP TUBE: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)
BAD TC FIRE POT: SEE PAGE 16 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)
CHECK ASH PAN: SEE PAGE 14 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)
COMB BLOWER JAMMED: SEE PAGE 11 (EXHAUST BLOWER TROUBLE-SHOOTING)
CONV BLOWER JAMMED: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)
MIN FP TEMP: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. THIS CODE
WOULD DISPLAY ANYTIME THE FIRE GOT UNDER 500 DEGREES DURING ITS NORMAL RUN MODE.
MISSED IGNITION: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. SEE
PAGE 19 (IGNITER TROUBLE-SHOOTING) THIS CODE WOULD DISPLAY IF THE FUEL DID NOT
LIGHT OR THE FIRE DID NOT GET HOT ENOUGH DURING START-UP AFTER 3 TRIES.
VACUUM SW ERROR: SEE PAGE 12 (FIREBOX VACUUM TESTING)
PAGE 8

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
OPERATIONAL SYMPTOMS
UNIT HAS NO POWER OR LOSES POWER AFTER 15 TO 20 MINUTES: SEE PAGE 20 (POWER
SUPPLY TROUBLE-SHOOTING)
UNIT IS MAKING A RUMBLING NOISE DURING START-UP: CHECK THE FUEL SETTINGS AND
MAKE SURE THE UNIT IS CLEAN. SEE PAGE 12 (FIREBOX VACUUM TESTING)
UNIT IS BUILDING UP BLACK SOOT ON THE GLASS: CHECK THE FUEL SETTINGS AND
MAKE SURE THE UNIT IS CLEAN. SEE PAGE 12 (FIREBOX VACUUM TESTING)
IGNITER IS NOT GETTING HOT: SEE PAGE 19 (IGNITER TROUBLE-SHOOTING). ENSURE THE
IGNITER CHAMBER UPDATE HAS BEEN DONE. REFERENCE THE SEPT. 18, 2007 FIELD COM-
MUNICATION.
UNIT LIGHTS AND GOES OUT DURING START-UP: SEE PAGE 16 (FIREPOT THERMOCOUPLE
TROUBLE-SHOOTING)
UNIT WILL NOT LIGHT & BURN CORN CONSISTENTLY: CHECK FUEL SETTINGS. CORN
MUST BE SCREENED. SEE PAGE 14 (FIREPOT & AUTOCLEAN TROUBLE-SHOOTING)
WALL CONTROL SCREEN IS SHUTTING OFF: SEE PAGE 22 (WALL CONTROL TESTING)
PAGE 9

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
CONVECTION BLOWER TROUBLE-SHOOTING
Items to check:
Check blower for obstructions:
*Clean fan blades & check fan bearing.
Check blower wire harness:
*Color of wires, Connector pins, test for broken wires
Check over heat snap disc (#230-1290)
*This is located on the pellet drop chute. Is it tripped?
Check drop tube thermocouple:
*This has to produce millivolts to turn the blower on.
Replace convection blower:
*If all previous checks are good, replace the blower.
Replace the control board (SRV7000-456):
*If replacing the blower did not x, replace the board.
Convection Blower:
#SRV7000-260 (pin latch style)
#SRV7034-058 (trigger latch style)
Pin Latch: 7000-376
Trigger Latch: 7034-066
**rst unit -- sn 00700201367
sn 00700103644
Convection Harness: #7034-219
Wall Control Error Code
PAGE 10
DROP TUBE
THERMOCOUPLE.
(#SRV7000-381)
(180 CFM)

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
EXHAUST BLOWER TROUBLE-SHOOTING
PAGE 11
Wall Control Error Code
Items to check:
Check blower for obstructions:
*Clean fan blades & check fan bearing.
Check blower connections
*Color of wires, Connector pins, test for broken wires
Check over heat snap disc (#230-1290)
*This is located on the pellet drop chute. Is it tripped?
Replace exhaust blower:
*If all previous checks are good, replace the blower.
Replace the control board (SRV7000-456):
*If replacing the blower did not work, replace the board.
EXHAUST BLOWER
#7034-033
WHITE
GREEN
BLUE
RED
WHITE
BLUE
GREEN
BLACK

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
FIREBOX VACUUM TESTING
STEP 1) INSTALL A VACUUM “T” BETWEEN THE VACUUM
SWITCH AND DROP TUBE.
STEP 2) INSTALL THE VACUUM GAUGE TO THE “T”.
STEP 3) START THE STOVE AND SET TO MANUAL “HIGH”.
***note: make sure fuel is in the hopper as this can
effect the vacuum reading. It takes .04 inches of water to close
the vacuum switch.****
ALL VACUUM READINGS ARE MEASURED IN INCHES OF WATER
COLUMN. LONG VERTICAL VENT RUNS WILL PRODUCE MORE
VACUUM COMPARED TO HORIZONTAL RUNS.
Vacuum Stats:
UTILITY SETTING: (vertical vent)
Start-up during pre-heat --- .04
Start-up while dropping pellets --- .19
Soft Start LOW ---- .19
Soft Start MEDIUM ---- .15
HIGH ---- .14
SHUTDOWN --- .12
Vacuum Stats:
SOFTWOOD: (vertical vent)
Start-up during pre-heat --- .05
Start-up while dropping pellets --- .16
Soft Start LOW ---- .14
Soft Start MEDIUM ---- .12
HIGH ---- .11
SHUTDOWN --- .09
Vacuum Stats:
HARDWOOD: (vertical vent)
Start-up during pre-heat --- .04
Start-up while dropping pellets --- .15
Soft Start LOW ---- .17
Soft Start MEDIUM ---- .15
HIGH ---- .15
SHUTDOWN --- .10
TECH TIPS:
Low vacuum can be the result
of a leaking door gasket, repot
not closing all of the way, dirty
heat exchanger, or plugged
vent system.
Always make sure the unit
is clean before making any
repairs.
PAGE 12
VACUUM “T”
VACUUM SWITCH

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
FEED MOTOR TROUBLE-SHOOTING
PAGE 13
Wall Control Error Code
Items to check:
Check feed tube for obstructions:
*Remove the pellets from the hopper & then remove the
feed assy (#7034-004).
Check the auger spring set screw:
*The set screw must be tight on the feed motor shaft.
Check the Door & Hopper sensors (#7000-375):
*Make sure the door & hopper lid is closed and the icons on
the wall control are not displayed.
Check over heat snap disc (#230-1290):
*This is located on the pellet drop chute. Is it tripped?
Check the vacuum switch (#SRV7000-531):
*Check for an error code or test the vacuum switch.
Replace the optical sensor (#7034-038):
*Replace this part if all previous checks are good.
Replace the feed motor (#SRV7000-313):
*Replace this part if all previous checks are good.
Check the 10-pin harness for a loose pin or broken wire:
*Replace the harness if broken. (SRV7034-191)
SRV7000-531
#SRV7000-313
#7034-004
#7034-038

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
FIREPOT, AUTOCLEAN, & THERMOCOUPLE
TROUBLE-SHOOTING
PAGE 14
Wall Control Error Code
Items to check:
Check the door sensor (#7000-375):
*Make sure the door is closed and the icon on the wall
control is not displayed.
Check over heat snap disc (#230-1290):
*This is located on the pellet drop chute. Is it tripped?
Check the ash pan & repot for obstructions:
*Check for clinker blockage.
Check the version of control board (SRV7000-456):
*Replace this part if it is not at least a Rev C or higher.
Check repot thermocouple (#SRV7034-247):
*Check for millivolt output or replace (see page 16)
Check the auto-clean microswitch (#7000-327):
(SEE PAGE 15)
*Check the switch for an “open” & “closed” reading.
*Check for a loose connection on the switch wires.
Check for a broken wire on the 10 pin connector:
*Replace harness if broken. (SRV7034-191)
Check the auto-clean motor. (#7034-020):
*If all previous checks are good, replace the motor.
NOTE: The auto-clean system will cycle each time
when the unit is unplugged and plugged back in.
SRV7034-072
(F/P top)
#7034-153
(F/P bottom)
#7034-020
#7000-327
#7000-334
#7000-513/4
(F/P springs)
UPDATES:
Started drilling the 2
holes in the igniter
chamber 7-9-07.
**New repot released
DEC 2009.

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
FIREPOT, AUTOCLEAN, & THERMOCOUPLE
TROUBLE-SHOOTING
PAGE 15

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010 PAGE 16
FIREPOT THERMOCOUPLE TROUBLE-SHOOTING

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
FIREPOT THERMOCOUPLE TROUBLE-SHOOTING
PAGE 17

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
FIREPOT THERMOCOUPLE TROUBLE-SHOOTING
PAGE 18

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
IGNITER TROUBLE-SHOOTING
Wall Control Error Code
SRV7000-462
AC INPUT
HALLS CONVECTION
IGNITER
OPEN TC3
TC2 DROP TUBE THERMOCOUPLE
TC1 FIREPOT THERMOCOUPLE
HALLS COMBUSTION
WALL CONTROL
FUEL LEVEL SENSOR
FEED, AUTOCLEAN, & VACUUM SWITCH
SNAP DISC
15 volt DC INPUT
BATTERY BACKUP
COMBUSTION
BLOWER
HOPPER & DOOR SENSORS
FEED MOTOR
AUTOCLEAN
CONVECTION
BLOWER
Items to check:
Check the igniter(SRV7000-462):
*Check for continuity in the igniter (should get around 36
ohms) or apply direct power to it. (This is an AC component)
Check the AC power supply harness (#7034-220):
*Check for power or a broken connection.
Check for power at the igniter harness (SRV7034-199):
*Make sure all connections are good.
*Check for continuity in the wire harness.
Check for power at the control board (SRV7000-456):
*Unplug the unit and restart. Make sure the wall control says
“Startup”.
*If power is not present, check the fuse or replace the control
board.
UPDATE:
*Igniter chamber update communication was sent out on
Sept. 18, 2007. This update will increase the service life of the
igniter.
Connection point for the
igniter harness.(#7000-199)
Connection point for the AC power
supply harness. (#7034-220)
PAGE 19
15 amp fuse #7000-491/10

MT VERNON-AE TROUBLE SHOOTING MANUAL
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POWER SUPPLY TROUBLE-SHOOTING
PAGE 20
SRV7000-324 (power supply)
Items to check:
Check the AC power supply harness (#7034-201):
*Check for power or a broken connection.
Check the DC power supply harness (#7034-221):
*Check for a broken connection or for DC volts. (14 to 15 volts)
*Check polarity. Make sure the wires are not backwards on the harness.
*Replace the 15 amp fuse or power supply if there are not any volts.
If unit is making a “chirping” noise & wall control is blank:
*Check the harness for a “short” in one of the wires.
*Unplug wires from the control board until the noise goes away. Start with the
door/hopper sensor harness rst.
WHITE
RED
15V DC OUTPUT TO
CONTROL BOARD
(#7034-221)
AC OUTPUT TO
CONTROL BOARD
(#7034-220)
AC INPUT FROM
POWER CORD
(#7034-201)
AC INPUT FROM
POWER SUPPLY
SRV7000-456 (control board)
WHITE
BLACK
WHITE
GREEN BLACK
FUSE: 15 AMP
250 VOLT