Quadra-Fire MT VERNON-AE Programming manual

1445 N. Highway
Colville, Wa 99114
www.quadrare.com
www.quaddealer.com
#7020-057D January 18, 2010
MT VERNON-AE
TROUBLE SHOOTING MANUAL
(THIS MANUAL IS INTENDED FOR TRAINED & QUALIFIED DEALER USE ONLY)

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
TABLE OF CONTENTS
SECTION PAGE
OPERATION.................................................................................................
BATTERY BACK-UP SYSTEM.....................................................................
CONTROL BOARD SPECS.........................................................................
CONVECTION BLOWER TROUBLE-SHOOTING.......................................
EXHAUST BLOWER TROUBLE-SHOOTING..............................................
FEED MOTOR TROUBLE-SHOOTING........................................................
FIRE POT, AUTOCLEAN, THERMOCOUPLE TROUBLE-SHOOTING.
IGNITER TROUBLE-SHOOTING.................................................................
POWER SUPPLY TROUBLE-SHOOTING...................................................
DOOR/HOPPER/FUEL LEVEL SENSOR TESTING....................................
WALL CONTROL TROUBLE-SHOOTING....................................................
USB CORD OPERATION.............................................................................
CLEANING & MAINTENANCE.....................................................................
PARTS LIST..................................................................................................
EXPLODED VIEW........................................................................................
3-5
6
7
10
11
13
14-18
19
20
21
22
23
24-26
27
28
PAGE 2
ERROR CODES...........................................................................................
OPERATIONAL SYMPTOMS.......................................................................
8
9
FIREBOX VACUUM TESTING..................................................................... 12

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
OPERATION CHART
PAGE 3
1: SELECT AUTO OR
MANUAL OPERATION MODE.
MAKE SURE YOU PUSH THE
“DONE” BUTTON AFTER YOU
SELECT THE MODE.
2: AFTER YOU SET THE
ROOM TEMPERATURE, THE
WALL CONTROL WILL STATE
“STARTUP” IN THE TOP LEFT
CORNER. (“set at” temp must
be 2 degrees above room temp)
4: EXHAUST BLOWER
SPEEDS UP AND STARTS TO
CREATE A VACUUM IN THE
FIREBOX. Estimated vacuum
is between .04 to .05 inches of
water during preheat.
3: IGNITER TURNS ON FOR
90 SECONDS BEFORE FEED
CHARGE STARTS.
5: VACUUM SWITCH
CLOSES AND ALLOWS THE
FEED MOTOR TO TURN ON.
6: FEED MOTOR TURNS ON
AND START UP FUEL CHARGE
FEEDS INTO THE FIREPOT.
7: A FIRE STARTS IN THE
FIREPOT.

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
8: THE FIREPOT THERMO-
COUPLE STARTS READING
THE TEMPERATURE RISE
AND THE UNIT WILL GO INTO
“SOFT-START LOW”.
OPERATION CHART
PAGE 4
12: THE DROP TUBE
THERMOCOUPLE WILL
BEGIN READING TEMPERA-
TURE. 105 DEGREES WILL
BE NEEDED TO TURN THE
CONVECTION BLOWER ON.
13: AS THE TEMPERATURE
RISES, THE CONVECTION
BLOWER WILL INCREASE IN
SPEED.
11: SOFT-START MEDIUM
WILL DISPLAY AFTER SOFT
START LOW HAS EXPIRED.
THE LENGTH OF THIS MODE
WILL VARY DEPENDING ON
THE FUEL SELECTED.
9: SOFT-START LOW IS A
TIMED MODE AND WILL VARY
IN LENGTH DEPENDING ON
THE FUEL TABLE SELECTED.
SOFT-START LOW TIMES: (REV 3)___________(REV 4)
SOFTWOOD......................4 MINUTES...............4 MINUTES
HARDWOOD.....................4 MINUTES...............4 MINUTES
UTILITY..............................4 MINUTES...............4 MINUTES
CORN................................12 MINUTES.............10 MINUTES
WHEAT...............................9 MINUTES..............9 MINUTES
SUNFLOWER SEEDS.......4 MINUTES...............4 MINUTES
10: THE IGNITER WILL SHUT
OFF AFTER SS LOW EXPIRES
FOR FUEL TABLE REV 2 & 3. REV
4 WILL SHUT OFF AFTER START-
UP EXPIRES. (PELLET ONLY)
SOFT-START MEDIUM TIMES: (REV 3) (REV 4)
SOFTWOOD......................5 MINUTES.............5 MINUTES
HARDWOOD.....................5 MINUTES..............5 MINUTES
UTILITY..............................5 MINUTES..............5 MINUTES
CORN................................12 MINUTES............10 MINUTES
WHEAT...............................8 MINUTES..............8 MINUTES
SUNFLOWER SEEDS.......5 MINUTES..............5 MINUTES
NORMAL SETTING:
135 DEGREES TO REACH MAX SPEED.
QUIET SETTING:
165 DEGREES TO REACH MAX SPEED

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
14: THE WALL CONTROL
WILL NOW DISPLAY THE HEAT
OUTPUT SETTING IN THE
MANUAL OR AUTO MODE.
AUTO: (L,ML,M,MH,H)
MAN: (L,ML,M,MH,H)
15: ONCE THE THERMO-
STAT IS SATISFIED OR THE
BURN CYCLE HAS TIMED OUT
FOR AN AUTO-CLEAN CYCLE,
THE FEED MOTOR WILL SHUT
OFF.
16: THE UNIT WILL GO INTO
“SHUTDOWN” MODE. THIS MODE
WILL LAST FOR 10 MINUTES.
THE DROP TUBE T-COUPLE WILL
ALSO COOL DOWN AND REDUCE
THE SPEED OF THE CONVEC-
TION BLOWER.
17: THE UNIT WILL DISPLAY
“AUTOCLEAN” IN THE UPPER
LEFT HAND CORNER.
18: THE THERMOCOUPLE
HAS TO READ 550 DEGREES
OR LESS BEFORE THE AUTO-
CLEAN CYCLE BEGINS.
19: AFTER THE AUTO-
CLEAN IS COMPLETE, THE
EXHAUST BLOWER WILL RUN
FOR 20 MINS AND SHUT OFF.
UNIT IS READY TO START
ANOTHER BURN CYCLE.
OPERATION CHART
PAGE 5

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
BATTERY BACK-UP SYSTEM
PAGE 6
12 VOLT DEEP CYCLE BATTERY AND THE BATTERY
CORD (#12VCORD-AE) IS NEEDED TO POWER THE
SYSTEM.
A/C POWER MUST BE SHUT OFF OR THE POWER
CORD DISCONNECTED FOR THE BATTERY BACK UP
MODE TO ENGAGE. THE WALL CONTROL WILL WALK
YOU THROUGH THE LIGHT-UP PROCEDURES.
(Note: Igniter will not work during battery operation)
CONTROL BOARD
12 volt battery
(Estimated amp draw
is between 3 & 6 amps
during operation)
MAINT BURN WILL DISPLAY
WHEN THE THERMOSTAT HAS
REACHED THE SET ROOM
TEMPERATURE AND WILL RUN
ON LOW UNTIL IT REACHES ITS
AUTOCLEAN CYCLE TIME.
PN# 12VCORD-AE
(72 inches long)
BATTERY WILL NEED TO BE CHANGED OR
CHARGED WHEN VOLTAGE DROPS BELOW 10.

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
CONTROL BOARD
SRV7000-456 Rev C
CONTROL BOARD SPECS 7.6 CODE: (Rev 3 fuel tables)
FUEL UFTI SS LOW SS MED MAX IGNITER TIME A/C CYCLE TIME SHUTDOWN TIME
CORN: 0 12 MIN 12 MIN START+15 MIN 2.9 HRS* 6 MIN
UTILITY PELLET: 1 4 MIN 5 MIN START+2 MIN 1.2 HRS* 10 MIN
SOFTWOOD: 2 4 MIN 5 MIN START+2 MIN 2.7 HRS* 10 MIN
SUNFLOWER SEEDS: 3 4 MIN 5 MIN START+4 MIN 2.4 HRS* 10 MIN
WHEAT: 4 9 MIN 8 MIN START+13 MIN 2.6 HRS* 10 MIN
HARDWOOD PELLET: 5 4 MIN 5 MIN START+2 MIN 2.2 HRS* 10 MIN
*NOTE: AUTOCLEAN CYCLES TIMES ARE ESTIMATED WHEN THE UNIT IS RUN AT THE “HIGH” OUTPUT SETTING.
UPDATES:
SRV7000-323
ECO 56401 --- CHANGED FROM 6.9 TO 6.10A CODE. INSTALLED POWER STROKE CODE FOR AUTOCLEAN AND
CHANGED TO THE “QUIET” CONVECTION BLOWER CURVE. REV 2 FUEL TABLES ALSO INSTALLED. (1-11-07)
SRV7000-330
ECO 56476 -- RELEASED WITH THE 7.2 CODE. HIGH ELEVATION FUEL TABLES INSTALLED. 2 CONVECTION BLOWER
SPEED OPTIONS INSTALLED, 135 & 165 DEGREES TO GET TO THE HIGH BLOWER SPEED & EXHAUST BLOWER STAYS
ON DURING THE AUTO-CLEAN CYCLE AND 20 MINUTES AFTER AUTO-CLEAN IS COMPLETED. (8-2-07 // SN 0072232364
INSERT /// SN 0072279399 FS)
SRV7000-456
ECO 58315 -- RELEASED WITH THE 7.3 CODE. MADE SOME UPDATES TO THE EURO FUEL TABLES. (They can be
accessed by turning the rotary switch to position 1)
REV B --- RELEASED WITH THE 7.4 CODE. ADDRESSED PREVIOUS AUTO-CLEAN PROBLEMS. SN 00700200343
REV C --- RELEASED WITH THE 7.5 CODE. ADDRESSED LOGIC PROBLEM WITH VAC SWITCH & AUGER JAM.
REV C ---RELEASED WITH 7.6 CODE. INSTALLED REV 3 FUEL TABLES. 4-6-09 ECO 60611.
REV (pending) ---RELEASED WITH 8.0 CODE. INSTALLED REV 4 FUEL TABLES. (still testing)
PAGE 7
CONTROL BOARD SPECS 8.0 CODE: (Rev 4 fuel tables)
FUEL UFTI SS LOW SS MED MAX IGNITER TIME A/C CYCLE TIME SHUTDOWN TIME
CORN: 0 10 MIN 10 MIN START+10 MIN 2.9 HRS* 6 MIN
UTILITY PELLET: 1 4 MIN 5 MIN START-UP ONLY 1.2 HRS* 10 MIN
SOFTWOOD: 2 4 MIN 5 MIN START-UP ONLY 2.7 HRS* 10 MIN
SUNFLOWER SEEDS: 3 4 MIN 5 MIN START+4 MIN 2.4 HRS* 10 MIN
WHEAT: 4 9 MIN 8 MIN START+10 MIN 2.6 HRS* 10 MIN
HARDWOOD PELLET: 5 4 MIN 5 MIN START-UP ONLY 2.2 HRS* 10 MIN
*NOTE: AUTOCLEAN CYCLES TIMES ARE ESTIMATED WHEN THE UNIT IS RUN AT THE “HIGH” OUTPUT SETTING.

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
ERROR CODES
AUGER JAMMED: SEE PAGE 13 (FEED MOTOR TROUBLE-SHOOTING)
BAD TC DROP TUBE: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)
BAD TC FIRE POT: SEE PAGE 16 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)
CHECK ASH PAN: SEE PAGE 14 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)
COMB BLOWER JAMMED: SEE PAGE 11 (EXHAUST BLOWER TROUBLE-SHOOTING)
CONV BLOWER JAMMED: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)
MIN FP TEMP: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. THIS CODE
WOULD DISPLAY ANYTIME THE FIRE GOT UNDER 500 DEGREES DURING ITS NORMAL RUN MODE.
MISSED IGNITION: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. SEE
PAGE 19 (IGNITER TROUBLE-SHOOTING) THIS CODE WOULD DISPLAY IF THE FUEL DID NOT
LIGHT OR THE FIRE DID NOT GET HOT ENOUGH DURING START-UP AFTER 3 TRIES.
VACUUM SW ERROR: SEE PAGE 12 (FIREBOX VACUUM TESTING)
PAGE 8

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
OPERATIONAL SYMPTOMS
UNIT HAS NO POWER OR LOSES POWER AFTER 15 TO 20 MINUTES: SEE PAGE 20 (POWER
SUPPLY TROUBLE-SHOOTING)
UNIT IS MAKING A RUMBLING NOISE DURING START-UP: CHECK THE FUEL SETTINGS AND
MAKE SURE THE UNIT IS CLEAN. SEE PAGE 12 (FIREBOX VACUUM TESTING)
UNIT IS BUILDING UP BLACK SOOT ON THE GLASS: CHECK THE FUEL SETTINGS AND
MAKE SURE THE UNIT IS CLEAN. SEE PAGE 12 (FIREBOX VACUUM TESTING)
IGNITER IS NOT GETTING HOT: SEE PAGE 19 (IGNITER TROUBLE-SHOOTING). ENSURE THE
IGNITER CHAMBER UPDATE HAS BEEN DONE. REFERENCE THE SEPT. 18, 2007 FIELD COM-
MUNICATION.
UNIT LIGHTS AND GOES OUT DURING START-UP: SEE PAGE 16 (FIREPOT THERMOCOUPLE
TROUBLE-SHOOTING)
UNIT WILL NOT LIGHT & BURN CORN CONSISTENTLY: CHECK FUEL SETTINGS. CORN
MUST BE SCREENED. SEE PAGE 14 (FIREPOT & AUTOCLEAN TROUBLE-SHOOTING)
WALL CONTROL SCREEN IS SHUTTING OFF: SEE PAGE 22 (WALL CONTROL TESTING)
PAGE 9

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057D9-30-2010
CONVECTION BLOWER TROUBLE-SHOOTING
Items to check:
Check blower for obstructions:
*Clean fan blades & check fan bearing.
Check blower wire harness:
*Color of wires, Connector pins, test for broken wires
Check over heat snap disc (#230-1290)
*This is located on the pellet drop chute. Is it tripped?
Check drop tube thermocouple:
*This has to produce millivolts to turn the blower on.
Replace convection blower:
*If all previous checks are good, replace the blower.
Replace the control board (SRV7000-456):
*If replacing the blower did not x, replace the board.
Convection Blower:
#SRV7000-260 (pin latch style)
#SRV7034-058 (trigger latch style)
Pin Latch: 7000-376
Trigger Latch: 7034-066
**rst unit -- sn 00700201367
sn 00700103644
Convection Harness: #7034-219
Wall Control Error Code
PAGE 10
DROP TUBE
THERMOCOUPLE.
(#SRV7000-381)
(180 CFM)