Quantum DXi4700 Installation and operation manual

Quantum DXi4700 Capacity
Upgrade Guide
This document contains the following topics:
Introduction 2
Preparing for the Capacity Upgrade 6
Capacity Upgrade Overview 7
Determining the DXi4700 Model 9
Unpacking the Upgrade Components 9
Shutting Down the System 13
Installing Components in the Node 14
Installing Expansion Modules 35
Cabling the System 39
Turning On the System 45
Installing the Storage Capacity License 46
Troubleshooting 48
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August 2017 6-68551-02

Introduction
Quantum DXi4700 Capacity Upgrade Guide 2
Contacting Quantum 50
Introduction
This document provides instructions for upgrading the storage capacity of a Quantum DXi4700 disk backup
system. There are two methods for upgrading storage capacity:
lAdding a Storage Capacity License - Upgrade the usable capacity of the system by adding license
keys (6TB, 8TB, and 18TB) to enable hardware capacity that is already installed in the system. For
example, you can upgrade the usable capacity of a 5 TB system to 11 TB simply by adding a storage
capacity license key. See Table 1 on the next page for the licensed usable capacities that are available for
each hardware configuration.
lAdding Additional Hardware Capacity - Upgrade the usable capacity of the system by installing
additional hardware capacity along with a storage capacity license key. See Table 1 on the next page for
supported configurations.
oUpgrade the base Node with 6 additional hard drives for a total of 12 hard drives (4 TB each).
oAdd up to three Expansion modules (JBODs) to the system. Each Expansion module contains 12 hard
drives (4 TB each).
Note: You must upgrade the Node to a total of 12 hard drives before adding Expansion modules to
the system.

Introduction
Quantum DXi4700 Capacity Upgrade Guide 3
Table 1: DXi4700 Supported Configurations
DXi4700 (NAS/OST)
Configuration
Licensed Usable
Capacity² ³
Nominal
Capacity
System
Memory
Expansion
Modules
(JBODs)
Total Rack
Space
Required
l1 Node (2U)
l3 x 1 GbE Ethernet ports
l2 x 8 Gb Fibre Channel
ports (for VTL)
l2 x 6 Gb SAS ports
(DXi4700 G1
configurations with
Expansion modules only)
l2 x 12 Gb SAS ports
(DXi4700 G2
configurations with
Expansion modules only)
l(Optional) Additional
network adapter providing
2 x 10 GbE (SFP+)
Ethernet ports or 2 x 10
GBase-T Ethernet ports
5 TB / 11 TB¹ 12 TB 32 GB* 0 2U
19 TB / 27 TB 28 TB 32 GB* 0 2U
45 TB / 63 TB 64 TB 64 GB* 1 4U
81 TB / 99 TB 100 TB 64 GB* 2 6U
117 TB / 135 TB 136 TB 96 GB* 3 8U
*32 GB systems running a Veeam or DAE configuration require 64 GB system memory.
64 GB systems running a Veeam or DAE configuration require 96 GB system memory.
96 GB systems running a Veeam or DAE configuration require 128 GB system memory.
¹ 1 TB = 1,000,000,000,000 bytes
² Usable storage capacity for installed Array or Expansion modules can be upgraded at any time after purchase in
increments of 6TB, 8TB, and 18TB. Storage capacity upgrades are enabled simply by adding a license key. To
purchase a storage capacity upgrade license, contact your Quantum sales representative. After you obtain the
storage capacity license, refer to the section “Adding a License Key” in the DXi4700 User’s Guide for instructions on
completing the capacity upgrade.
³ Usable space is presented as a decimal (1000) value (TB or Terrabyte) in the DXi GUI. Backup applications may report
the binary (1024) value (TiB or Tebibye) but incorrectly label it as "TB". For example, 272 TB will be seen in the DXi
GUI; however a backup application may report 247.38 TB. 247.38 "tebibyte (TiB) = 271.99718647923 "terabyte (TB)"

Introduction
Quantum DXi4700 Capacity Upgrade Guide 4
DXi4700 (VTL)
Configuration
Licensed Usable
Capacity² ³
Nominal
Capacity
System
Memory
Expansion
Modules
(JBODs)
Total Rack
Space
Required
l1 Node
l3 x 1 GbE Ethernet ports
l2 x 8 Gb Fibre Channel
ports (for VTL)
l2 x 6 Gb SAS ports
(DXi4700 G1
configurations with
Expansion modules only)
l2 x 12 Gb SAS ports
(DXi4700 G2
configurations with
Expansion modules only)
l(Optional) Additional
network adapter providing
2 x 10 GbE (SFP+)
Ethernet ports or 2 x 10
GBase-T Ethernet ports
5 TB / 11 TB¹ 12 TB 32 GB 0 2U
19 TB / 27 TB 28 TB 32 GB 0 2U
45 TB / 63 TB 64 TB 64 GB 1 4U
81 TB / 99 TB 100 TB 64 GB 2 6U
117 TB / 135 TB 136 TB 96 GB 3 8U
¹ 1 TB = 1,000,000,000,000 bytes
² Usable storage capacity for installed Array or Expansion modules can be upgraded at any time after purchase in
increments of 6TB, 8TB, and 18TB. Storage capacity upgrades are enabled simply by adding a license key. To
purchase a storage capacity upgrade license, contact your Quantum sales representative. After you obtain the
storage capacity license, refer to the section “Adding a License Key” in the DXi4700 User’s Guide for instructions on
completing the capacity upgrade.
³ Usable space is presented as a decimal (1000) value (TB or Terrabyte) in the DXi GUI. Backup applications may report
the binary (1024) value (TiB or Tebibye) but incorrectly label it as "TB". For example, 272 TB will be seen in the DXi
GUI; however a backup application may report 247.38 TB. 247.38 "tebibyte (TiB) = 271.99718647923 "terabyte
(TB)"

Introduction
Quantum DXi4700 Capacity Upgrade Guide 5
DXi4700 (Multi-Protocol)
Configuration
Licensed Usable
Capacity² ³
Nominal
Capacity
System
Memory
Expansion
Modules
(JBODs)
Total Rack
Space
Required
l1 Node
l3 x 1 GbE Ethernet ports
l2 x 8 Gb Fibre Channel
ports (for VTL)
l2 x 8 Gb Fibre Channel
ports (for PTT)
l2 x 6 Gb SAS ports
(DXi4700 G1
configurations with
Expansion modules only)
l2 x 12 Gb SAS ports
(DXi4700 G2
configurations with
Expansion modules only)
l(Optional) Additional
network adapter providing
2 x 10 GbE (SFP+)
Ethernet ports or 2 x 10
GBase-T Ethernet ports
5 TB / 11 TB¹ 12 TB 32 GB* 0 2U
19 TB / 27 TB 28 TB 32 GB* 0 2U
45 TB / 63 TB 64 TB 64 GB* 1 4U
81 TB / 99 TB 100 TB 64 GB* 2 6U
117 TB / 135 TB 136 TB 96 GB* 3 8U
*32 GB systems running a Veeam or DAE configuration require 64 GB system memory.
64 GB systems running a Veeam or DAE configuration require 96 GB system memory.
96 GB systems running a Veeam or DAE configuration require 128 GB system memory.
¹ 1 TB = 1,000,000,000,000 bytes
² Usable storage capacity for installed Array or Expansion modules can be upgraded at any time after purchase in
increments of 6TB, 8TB, and 18TB.. Storage capacity upgrades are enabled simply by adding a license key. To
purchase a storage capacity upgrade license, contact your Quantum sales representative. After you obtain the
storage capacity license, refer to the section “Adding a License Key” in the DXi4700 User’s Guide for instructions on
completing the capacity upgrade.
³ Usable space is presented as a decimal (1000) value (TB or Terrabyte) in the DXi GUI. Backup applications may report
the binary (1024) value (TiB or Tebibye) but incorrectly label it as "TB". For example, 272 TB will be seen in the DXi
GUI; however a backup application may report 247.38 TB. 247.38 "tebibyte (TiB) = 271.99718647923 "terabyte (TB)"

Preparing for the Capacity Upgrade
Quantum DXi4700 Capacity Upgrade Guide 6
Preparing for the Capacity Upgrade
Before you begin the DXi4700 storage capacity upgrade, make the following preparations:
lSoftware Upgrades below
lChecking System Health below
lGathering Necessary Tools below
lTaking ESD Precaution on the next page
Software Upgrades
It is highly recommended that you upgrade to the latest version of DXi Software
before starting a capacity upgrade. For more information on software upgrades,
see the “Software Upgrades” section of the DXi4700 User’s Guide (6-68106).
Checking System Health
Make sure the following conditions are met before you continue with the capacity upgrade:
lAll backup jobs are completed and there is no pending I/O.
lAll replication jobs are completed, and replication is paused (Replication > Actions page).
lAll space reclamation tasks are completed without errors (Utilities > Space Reclamation page).
lAll healthchecks are completed without errors (Utilities > Space Reclamation page).
lAll components in the system display Normal status (Status > Hardware page).
lAll outstanding administration alerts are deleted (Alerts > Admin Alerts page).
lAll service tickets are closed (Alerts > Service Tickets page).
For more information, see the DXi4700 User’s Guide or click Help > Help Contents in the remote
management console to display the DXi online help.
Gathering Necessary Tools
The following tools are required for unpacking and installing the DXi4700 system:
lSmall flat head screwdriver

Capacity Upgrade Overview
Quantum DXi4700 Capacity Upgrade Guide 7
Taking ESD Precaution
Some components within the DXi4700 system contain static-sensitive parts. To avoid damaging these parts
while performing installation procedures, always observe the following precautions:
lKeep the DXi4700 system turned off during all installation procedures.
lKeep static-sensitive parts in their original shipping containers until ready for installation.
lDo not place static-sensitive parts on a metal surface. Place them inside their protective shipping bag or
on an antistatic mat.
lWear anti-static wrist bands when unpacking and handling the units, and avoid touching connectors and
other components.
Note: Dry climates and cold-weather heating environments have lower relative humidity and are more
likely to produce static electricity.
Capacity Upgrade Overview
To upgrade the usable capacity of the DXi4700 by enabling hardware capacity that is already installed in the
system, simply enter the storage capacity license keys (6TB, 8TB, and 18TB). Skip directly to Installing the
Storage Capacity License on page 46.
To upgrade the usable capacity of the DXi4700 by installing additional hardware capacity, you need to install
one or more components. The components you need to install depend on the initial usable capacity and the
total usable capacity after the upgrade (see Table 1 on the next page):
lNode hard drives (4 TB each) (6)
lMemory modules (4 GB DIMMs) (8 or 16)
lH810 RAID controller card (DXi4700 G1) (1)
lH830 RAID Controller (DXi4700 G2) (1)
lExpansion Modules (JBODS) (1 to 3)
Tasks
To perform the hardware capacity upgrade, complete the following major steps in order:
1. Determining the DXi4700 Model on page 9
2. Unpacking the Upgrade Components on page 9
3. Shutting Down the System on page 13

Capacity Upgrade Overview
Quantum DXi4700 Capacity Upgrade Guide 8
4. Installing Components in the Node on page 14
5. Installing Expansion Modules on page 35
6. Cabling the System on page 39
7. Turning On the System on page 45
8. Installing the Storage Capacity License on page 46
Table 1: DXi4700 Hardware Capacity Upgrades
Capacity After Upgrade
Components to Add to the System
Initial
Capacity 11 TB 19-27 TB 45-63 TB 81-99 TB 117-135 TB
5-11 TB License Key 6 Node drives
License Key
6 Node drives
8 DIMMs
1 RAID Card
1 JBOD License
Key
6 Node drives
8 DIMMs
1 RAID Card
2 JBODs License
Key
6 Node drives
16 DIMMs
1 RAID Card
3 JBODs
License Key
19-27 TB License Key 8 DIMMs
1 RAID Card
1 JBOD License
Key
8 DIMMs
1 RAID Card
2 JBODs License
Key
16 DIMMs
1 RAID Card
3 JBODs
License Key
45-63 TB License Key 1 JBOD License
Key
8 DIMMs
2 JBODs
License Key
81-99 TB License Key 8 DIMMs
1 JBOD License
Key
117 TB License Key

Determining the DXi4700 Model
Quantum DXi4700 Capacity Upgrade Guide 9
Determining the DXi4700 Model
You will need to determine if the DXi system is a DXi4700 G1 or DXi4700 G2. Model information is located
on the pull-out information tag on the front of the Node (see Figure 1 below).
lThe DXi4700 G2 information tag includes “G2” in the part number (see Figure 2 below).
lThe DXi4700 G1 information tag does not include “G1” in the part number (see Figure 3 below).
Figure 1: DXi4700 Information Tag
1. Information Tag
Figure 2: DXi4700 G2 Information Tag
Figure 3: DXi4700 G1 Information Tag
Unpacking the Upgrade Components
Depending on the hardware capacity upgrade you are performing, the necessary components ship in one or
more boxes. Each box includes a label that notes the number of the box and the total number of boxes in the
shipment (for example, box 1 of 3). MAKE SURE THAT YOU HAVE ALL BOXES IN THE SHIPMENT
BEFORE YOU BEGIN THE UPGRADE.

Unpacking the Upgrade Components
Quantum DXi4700 Capacity Upgrade Guide 10
To unpack the upgrade components, refer to the following sections:
lUnpacking the Additional Node Components below
lUnpacking the DXi4700 Expansion Module on the next page
Note: Make sure to retain all packing materials, as well as the documentation and other items included
in the shipping box. The packaging materials must be used if the system is relocated.
WARNING: The DXi4700 G1 Node and Expansion module (JBOD) weigh 61.0 pounds (27.7 kg) and
62.6 pounds (28.4 kg) respectively. The DXi4700 G2 Node and Expansion module (JBOD) weigh 49.4
pounds (22.4 kg) and 59.2 pounds (26.8 kg) respectively. A minimum of two people are required to lift
either chassis.
Unpacking the Additional Node Components
Depending on the upgrade, additional Node components may ship in separate boxes (see Capacity
Upgrade Overview on page 7):
lNode hard drives (4 TB each) (6)
lMemory modules (4 GB DIMMs) (8 or 16)
lH810 RAID controller card (DXi4700 G1) (1)
lH830 RAID controller card (DXi4700 G2) (1)
Carefully unpack and remove the components from the packing materials (see Figure 4 below).
Figure 4: Unpacking the Additional DXi4700 Node Components
H810 RAID Controller (DXi4700 G1) H810 RAID Controller (DXi4700 G1)
X520 10 GbE Card 4 TB Hard Drives

Unpacking the Upgrade Components
Quantum DXi4700 Capacity Upgrade Guide 11
X540 10 GBase-T Card
Unpacking the DXi4700 Expansion Module
Depending on the upgrade, 1–3 Expansion modules (JBODs) may ship in separate boxes (see Capacity
Upgrade Overview on page 6). The box containing each DXi4700 Expansion module contains the following
items:
lRack mount rails
lCable management straps
lAccessory kit, which includes the following:
lC13 to C14 power cord (2)
lNorth American power cord (2)
lSAS interconnect cable (1m) (2)
lExpansion module bezel and bezel key (secured with tape inside bezel)
For each Expansion module (if any), carefully unpack and remove the components from the packing
materials (see Figure 5 on the next page).

Unpacking the Upgrade Components
Quantum DXi4700 Capacity Upgrade Guide 12
Figure 5: Unpacking the Expansion Module
Item Description
1Rack mount rails
2Foam

Shutting Down the System
Quantum DXi4700 Capacity Upgrade Guide 13
Item Description
3Array/Expansion module
4Accessory Kit
5Bezel
6Box
Shutting Down the System
To shut down the system:
Caution: Before shutting down the DXi4700, make sure that all backup and replication jobs are
finished, and that space reclamation activity is complete.
1. In the remote management console, navigate to the Utilities > Reboot & Shutdown page (see
Figure 6 below).
For information about accessing the remote management console, see the DXi4700 User’s Guide.
Figure 6: Reboot & Shutdown Page
2. Select Shutdown and click Apply.
3. Close the browser window.
4. After the Node shuts down, turn off both power switches on the back of all installed Expansion modules

Installing Components in the Node
Quantum DXi4700 Capacity Upgrade Guide 14
(JBODs) (see Figure 7 below).
Figure 7: Expansion Module Power Switches - DXi4700
1 - Power Switches
Installing Components in the Node
Depending on the upgrade, you may need to install additional components in the DXi4700 Node (see
Capacity Upgrade Overview on page 7). To install the additional Node components, see the following
sections:
lInstalling the Node Hard Drives below
lOpening the Node Cover on page 17
lInstalling the Memory Modules on page 25
lInstalling the H810/H830 RAID Controller on page 30
lClosing the Node Cover on page 33
Installing the Node Hard Drives
The Node has a total of 12 hard drive slots. For all configurations, 6 hard drives (4 TB each) are pre-installed
in hard drive slots 0–5.
If required for the upgrade, remove the hard drive blanks from slots 6–11 and install 6 hard drives (4 TB
each) in the Node. The additional hard drives must be installed in hard drive slots 6–11 (see Figure 8 on the
next page).
Caution: Do not remove the hard drives pre-installed in hard drive slots 0–5. If these drives are
removed for any reason, you must re-install them in their original positions.

Installing Components in the Node
Quantum DXi4700 Capacity Upgrade Guide 15
Table 1: DXi4700 Node Hard Drive Configurations
DXi4700 Configuration Node Hard Drives Actions to Take
5 TB
11 TB
6 lSlots 0-5
19 TB
27 TB
45 TB
63 TB
81 TB
99 TB
117 TB
135 TB
12 lSlots 0-5
lSlots 6-11
Figure 8: Node Hard Drive Locations
1
2
3
4
5
6
7
8
9
10
11
12
0
1
2
3
4
5
6
7
8
9
10
11
Item Description
0HDD Slot 0 (Do not remove)
1HDD Slot 1 (Do not remove)
2HDD Slot 2 (Do not remove)
3HDD Slot 3 (Do not remove)
4HDD Slot 4 (Do not remove)
5HDD Slot 5 (Do not remove)
6HDD Slot 6

Installing Components in the Node
Quantum DXi4700 Capacity Upgrade Guide 16
Item Description
7HDD Slot 7
8HDD Slot 8
9HDD Slot 9
10 HDD Slot 10
11 HDD Slot 11
To install the additional hard drives in the DXi4700 Node:
Caution: Use appropriate ESD precautions, including the use of a grounding strap, when performing
this procedure.
1. Remove the hard drive blank from each hard drive slot (slots 6–11):
a. Grasp the front of the hard drive blank and press the release button (see Figure 9 below).
b. Slide the hard blank out until it is free of the hard drive slot.
Figure 9: Removing a Node Hard Drive Blank
1
2
Item Description
1Hard drive blank
2Release button
2. Install a hard drive in each hard drive slot (slots 6–11):

Installing Components in the Node
Quantum DXi4700 Capacity Upgrade Guide 17
Note: The additional hard drives are not keyed to a particular slot. You may install any hard drive in
any slot, as long as it is installed in slot 6–11.
Caution: Use only the Quantum-supplied hard drives in the DXi4700 Node. Do not use any other
drive (not even one taken from another DXi).
a. On the drive carrier, press the release button to extend the handle (see Figure 10 below).
Figure 10: Installing a Node Hard Drive
1
2
3
Item Description
1Hard drive carrier
2Hard drive handle
3Release button
b. Insert the drive carrier into the drive slot and push it in all the way.
c. Close the drive carrier handle to lock the drive in place.
Opening the Node Cover
To remove the DXi4700 Node from the rack and remove the top cover:
WARNING: Opening or removing the system cover when the system is on may expose you to a risk of
electric shock.
Caution: Use appropriate ESD precautions, including the use of a grounding strap, when working
inside the Node.

Installing Components in the Node
Quantum DXi4700 Capacity Upgrade Guide 18
New DXi Bezel
A new DXi bezel is available. Please contact your account sales manager to purchase additional new
bezels.
1. If installed, remove the front bezel by lifting the latch on the left side of the bezel. (If necessary, unlock
the bezel first.)
2. Disconnect all power, SAS, Ethernet, and Fibre Channel cables from the rear of the Node. Make sure
to label the cables so they can be easily identified when they are re-connected to the Node after the
upgrade procedure is complete.
3. Press the locking tab on either side of the Node, and pull the Node out from the rack until the inner rails
lock.
Note: If necessary, remove the optional screws securing the Node to the front of the rack (behind
the locking tab).
4. Locate the lock levers on the sides of the inner rails (see Figure 11 on the next page). Unlock each lever
by rotating it up to its release position.

Installing Components in the Node
Quantum DXi4700 Capacity Upgrade Guide 19
Figure 11: Removing the DXi4700 Node from the Rack
1
2
3
4
5
Item Description
1Rear rail standoffs
2Rear rail J-slots
3Slide-release lock button
4Lock lever
5Inner slide rails
5. Grasp the sides of the Node firmly and pull it forward until the rail standoffs are at the front of the J-slots.
6. Lift the Node up and away from the rack and place it on a flat, stable surface.

Installing Components in the Node
Quantum DXi4700 Capacity Upgrade Guide 20
WARNING: The DXi4700 G1 Node and Expansion module (JBOD) weigh 61.0 pounds (27.7 kg)
and 62.6 pounds (28.4 kg) respectively. The DXi4700 G2 Node and Expansion module (JBOD)
weigh 49.4 pounds (22.4 kg) and 59.2 pounds (26.8 kg) respectively. A minimum of two people are
required to lift either chassis.
7. Press and hold the power button on the front of the Node for three seconds to fully drain the system of
stored power prior to removing the cover (see Figure 12 below).
Figure 12: Node Power Button
1. Power Button
8. On the Node cover, rotate the latch release lock counterclockwise to the unlocked position (see Figure
13 on the next page).