Quantum SNC 4500 Instruction Manual

Release Notes
6-01097-03 Rev A
© January 2005, ADIC®
ADIC, Scalar, and SNC are registered trademarks of Advanced Digital Information
Corporation. All other product, company, or service names mentioned herein are the property
of their respective owners.
Product: SNC® 450x Firmware v. 2.16
Operating Systems: Windows 2000, Windows 2003
Date: January 2005
Contents
Purpose of this Release
These Release Notes extend the list of backup software programs that can be used in the SNC 450x
environment. The newly qualified software programs are BakBone NetvaultTM 7.1, CA ARCserve® 11.1,
Commvault GalaxyTM 5.0, and Legato Networker® 7.1.2.
These Release Notes also announce SNC 450x compatibility with Quantum SDLT-320 drives when the
backup program is CA ARCserve 11.1.
This document uses the term SNC 450x to refer collectively to the SNC 4500 and the SNC 4501. The SNC
4500 is used with the Scalar®100, and the SNC 4501 is used with the Scalar® 24.
Page Topic
1 Purpose of this Release
2 Compatibility Matrix
2 Known Issues
Documentation3

2© January 2005, ADIC
Compatibility Matrix
Use the following tables for system compatibility. Tests have shown that the components listed below
interoperate effectively when properly configured. Visit www.adic.com for the most current version of this
matrix.
Known Issues
Advisements pertaining to the latest release of SNC 450x Firmware v. 2.16 are as follows.
Table 1 Compatibility Matrix
Configuration
Tape Library Host
Server ISV Application GbE HBA
Model Tape
Drives Platform Make/Model1,2
1. CA ARCserve Version 9.01 requires patches through QO51045.
2. Veritas Backup Exec Version 9.1, and patches 267180, 267250, 267682, 265501. Veritas recommends patch 268600 if
Intelligent Disaster Recovery (IDR) is used.
Make
Model3,4
3. Use the following code levels: HBA driver, 1.20.0.39; HBA Firmware, 1.20.41; HBA BIOS,1.2.40.
4. A host that uses this HBA with Veritas Backup Exec must first be attached to a Gigabit Ethernet switch before being connected
to the SNC 450x. Otherwise, the software erroneously recognizes the media changer as offline.
SNC 4501 Scalar 24 SCSI LTO-2 Win2003
Win2000
CA ARCserve 9.01 or 11.1
Veritas Backup ExecTM
BakBone Netvault 7.1
Commvault Galaxy 5.0
Legato Networker 7.1.2
1 Gb
Adaptec 7211C
SNC 4501 Scalar 24 SDLT-320 Win2003
Win2000
CA ARCserve 11.1 1 Gb
Adaptec 7211C
SNC 4500 Scalar 100 SCSI LTO-2 Win2003
Win2000
CA ARCserve 9.01 or 11.1
Veritas Backup Exec
BakBone Netvault 7.1
Commvault Galaxy 5.0
Legato Networker 7.1.2
1Gb
Adaptec 7211C
SNC 4500 Scalar 100 SDLT-320 Win2003
Win2000
CA ARCserve 11.1 1Gb
Adaptec 7211C
Table 2 Known Issues
Change
Request
Number
Description Workaround
PR00212 If the management port (mp) experiences
excessive traffic, for example a Denial of Service
(DoS) attack, the CPU cycles required to service
this increase in traffic can impact performance.
Limit mp exposure to external
network traffic.
PR00223 The SNC 4500 cannot download library firmware. Use the library serial port or RMU
to load library firmware.

© January 2005, ADIC 3
Documentation
These related documents are currently available for the SNC 450x:
PR00155 and
PR00156
Using NmapWin can cause the SNC to hang or
reboot.
Do not use NmapWin.
PR00234 In very rare instances the SNC issues a CBStack
statement indicating the need for command
cleanup resulting in a failed job. The SNC does
recover from this condition following the
completion of command cleanup.
Configure ISV application to
automatically retry any failed jobs.
PR00343 If the SNC is powered down right after the date
and time are set, the date and time information is
not retained.
After setting the date and time, let
the SNC run for a day, so that the
SNC battery fully charges.
Document Number Document Title
6-00998-xx SNC 450x User’s Guide
62-2301-xx Scalar 24 Installation and Operation Guide
3-00698-xx Scalar 24 CD Assembly
6-00667-xx Scalar 100 User’s Guide
3-01153-xx Scalar 100 CD Assembly
Table 2 Known Issues (Continued)
Change
Request
Number
Description Workaround