Quantum DXi6900 Quick start guide

Field Service Manual
Quantum DXi6900 G1
with DXi 3.2.0 Software
6-68164-02 Rev A

ii Quantum DXi6900 G1 User’s Guide
Quantum DXi6900 G1 User’s Guide, 6-68164-02 Rev A, October 2015 Product of USA.
This document is for DXi 3.2.0 Software.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
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Quantum DXi6900 G1 Field Service Manual iii
Contents
Preface xvii
Chapter 1 Basic Operations 1
Determining the DXi6900 Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Node Front Panel Features and Indicators. . . . . . . . . . . . . . . . . 4
Node Rear Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Node Hard Drive Carrier Indicators . . . . . . . . . . . . . . . . . . . . . 10
Node 1 GbE Ethernet Port Indicators . . . . . . . . . . . . . . . . . . . 11
Node 10 GbE Ethernet Port Indicators . . . . . . . . . . . . . . . . . . 12
Node Power Supply Indicators . . . . . . . . . . . . . . . . . . . . . . . . 13
DXi6900 G1 Array and Expansion Modules . . . . . . . . . . . . . . . . . . . . . 14
Array and Expansion Module Front Panel Features and Indicators
15
Array and Expansion Module Hard Drive Carrier Indicators. . . 17
Array Module Rear Panel Indicators . . . . . . . . . . . . . . . . . . . . 18
Expansion Module Rear Panel Indicators. . . . . . . . . . . . . . . . . 20
Turning On and Shutting Down the System . . . . . . . . . . . . . . . . . . . . 23
Turning on the DXi6900 G1 . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Turning off the DXi6900 G1 . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Accessing Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contents
iv Quantum DXi6900 G1 Field Service Manual
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Logging On to the DXi6900 G1 . . . . . . . . . . . . . . . . . . . . . . . 26
Logging Off of the DXi6900 G1 . . . . . . . . . . . . . . . . . . . . . . . 29
Locating DXi6900 G1 Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 2 Service Menus 31
Connecting to the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . . . 32
DXi6900 G1 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting to the System Node Using the Service Port . . . . . 33
Connecting to the System Node Using the iDRAC Port . . . . . . 34
Connecting to the System Node Using the Serial Port. . . . . . . 37
Connecting to the System Node Using Santricity . . . . . . . . . . 37
Accessing the DXi6900 G1 Service Menu. . . . . . . . . . . . . . . . . . . . . . . 38
Hardware Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . 39
Serial Number Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Install Application Software Menu . . . . . . . . . . . . . . . . . . . . . 48
More Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Pick to Order (PTO) Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Gathering Collect Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Collect Log: Remote Management Console. . . . . . . . . . . . . . . 50
Collect Log: Command Line . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Collect Log: Syscli . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Collect Log: Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Blockpool Verify and Blockpool Corruption Actions . . . . . . . . . . . . . . 52
Determining the Status of a Blockpool Verify . . . . . . . . . . . . . 53
Running the Blockpool Verification Script. . . . . . . . . . . . . . . . 55
Detecting Blob Corruption . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Repairing a Blocklet Corruption . . . . . . . . . . . . . . . . . . . . . . . 57
Verifying the Repair of Blocklet Corruption. . . . . . . . . . . . . . . 57
Verifying the Repair of BLOB Corruption. . . . . . . . . . . . . . . . . 57
Configuring the Number of Allowed Sources and Replication Streams 59
Configuring the Source and Target Systems . . . . . . . . . . . . . . 60
Configuring the Number of OST Replication Streams . . . . . . . . . . . . . 61
Configuring the Number of Traditional and OST Replication
Streams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring Tag Retention and Continuous Replication . . . . . . . . . . . 63
Configuring the Tag Retention Period. . . . . . . . . . . . . . . . . . . 64
Configuring Continuous Replication . . . . . . . . . . . . . . . . . . . . 64

Contents
Quantum DXi6900 G1 Field Service Manual v
Retrieving a Crash Dump File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Accessing the Crash Dump File . . . . . . . . . . . . . . . . . . . . . . . . 65
Using WinSCP to Compress and Transfer the Crash Dump File 68
Transferring the Crash Dump File . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 3 FRU Removal and Replacement Procedures 75
Hot-Swappable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Opening and Closing the Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Opening the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . 79
Closing the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . . 82
Inside the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Replacing Node Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Obtaining a Replacement Node Hard Drive. . . . . . . . . . . . . . . 89
Replacing a Node Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 90
Replacing Node Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Obtaining a Replacement Node Power Supply . . . . . . . . . . . . 94
Replacing a Node Power Supply . . . . . . . . . . . . . . . . . . . . . . . 95
Replacing Node Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Obtaining a Replacement Node Cooling Fan. . . . . . . . . . . . . . 99
Replacing a Node Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . 99
Replacing Node Memory Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Obtaining a Replacement Node Memory Module . . . . . . . . . 103
Replacing a Node Memory Module. . . . . . . . . . . . . . . . . . . . 103
Replacing Node CMOS Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Obtaining a Replacement Node CMOS Battery . . . . . . . . . . . 110
Replacing a Node CMOS Battery . . . . . . . . . . . . . . . . . . . . . . 110
Replacing Node Expansion Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Identifying Expansion Card Locations . . . . . . . . . . . . . . . . . . 114
Obtaining a Replacement Expansion Card . . . . . . . . . . . . . . 115
Replacing an Expansion Card in Riser 1. . . . . . . . . . . . . . . . . 118
Replacing an Expansion Card in Riser 2 or 3 . . . . . . . . . . . . . 121
Replacing the Node Integrated Storage Controller . . . . . . . . . . . . . . 124
Obtaining a Replacement Integrated Storage Controller. . . . 124
Replacing the Integrated Storage Controller. . . . . . . . . . . . . 125
Replacing the Node Integrated Storage Controller Battery . . . . . . . . 133
Obtaining a Replacement Integrated Storage Controller Battery

Contents
vi Quantum DXi6900 G1 Field Service Manual
133
Replacing the Integrated Storage Controller Battery. . . . . . . 134
Replacing the Node Network Daughter Card. . . . . . . . . . . . . . . . . . . 136
Obtaining a Replacement Network Daughter Card . . . . . . . . 137
Replacing the Network Daughter Card . . . . . . . . . . . . . . . . . 137
Replacing a Node Processor and Heatsink . . . . . . . . . . . . . . . . . . . . . 140
Obtaining a Replacement Processor and Heatsink . . . . . . . . 141
Replacing the Processor and Heatsink. . . . . . . . . . . . . . . . . . 142
Replacing the Node Hard Drive Backplane. . . . . . . . . . . . . . . . . . . . . 148
Obtaining a Replacement Hard Drive Backplane . . . . . . . . . . 148
Replacing the Hard Drive Backplane . . . . . . . . . . . . . . . . . . . 149
Replacing the Node System Board. . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Obtaining a Replacement System Board . . . . . . . . . . . . . . . . 152
Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . 153
Replacing the Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Obtaining a Replacement Node . . . . . . . . . . . . . . . . . . . . . . 161
Replacing the Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Replacing the Node Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Obtaining a Replacement Node Chassis . . . . . . . . . . . . . . . . 165
Replacing the Node Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 166
Replacing Array or Expansion Module Hard Drives . . . . . . . . . . . . . . 171
Preparing to Replace the Array or Expansion Hard Drive. . . . 172
Identifying a Failed Array or Expansion Hard Drive . . . . . . . . 172
Identifying an Array or Expansion Module Hard Drive in a Non-
Critical Fault (NCF) Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Failing a Non-Critical Fault (NCF) or Optimal Hard Drive . . . . 180
Removing a Drive from an Array or Expansion Module. . . . . 184
Installing a Replacement Drive in an Array or Expansion Module
185
Replacing Array or Expansion Module Power Supplies . . . . . . . . . . . 186
Obtaining a Replacement Array or Expansion Power Supply. 186
Replacing an Array or Expansion Power Supply . . . . . . . . . . 187
Replacing an Array Module Controller. . . . . . . . . . . . . . . . . . . . . . . . 190
Obtaining a Replacement Array Module Controller. . . . . . . . 191
Replacing an Array Module Controller . . . . . . . . . . . . . . . . . 191
Replacing an Array Module BBU . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Obtaining a Replacement Array Module BBU . . . . . . . . . . . . 196
Replacing an Array Module BBU . . . . . . . . . . . . . . . . . . . . . . 197

Contents
Quantum DXi6900 G1 Field Service Manual vii
Replacing an Expansion Module ESM Canister . . . . . . . . . . . . . . . . . 203
Obtaining a Replacement Expansion Module ESM Canister . 204
Replacing an Expansion Module ESM Canister . . . . . . . . . . . 204
Replacing an Array or Expansion Module . . . . . . . . . . . . . . . . . . . . . 208
Obtaining a Replacement Array or Expansion Module Chassis . .
208
Replacing the Array or Expansion Module Chassis . . . . . . . . 209
Additional Removal and Replacement Procedures. . . . . . . . . . . . . . . 213
Removing and Installing the Cooling Fan Assembly . . . . . . . 213
Removing and Installing the PCIe Card Holder . . . . . . . . . . . 215
Removing and Installing the Cable Retention Bracket. . . . . . 216
Removing and Installing the Information Tag . . . . . . . . . . . . 217
DXi6900 G1 Replacement Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Chapter 4 BIOS Settings 221
Updating the DXi6900 G1 BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Required DXi6900 G1 BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . 222
Appendix A Cabling Diagrams 229

Contents
viii Quantum DXi6900 G1 Field Service Manual

Quantum DXi6900 G1 User’s Guide ix
Figures
Figure 1 DXi6900 G1 Information Tag . . . . . . . . . . . . . . . . . . . . . . . . . 2
Figure 2 DXi6900 G1 Information Tag . . . . . . . . . . . . . . . . . . . . . . . . . 2
Figure 3 DXi6900 G2 Information Tag . . . . . . . . . . . . . . . . . . . . . . . . . 3
Figure 4 DXi6900 G1 Node Front View . . . . . . . . . . . . . . . . . . . . . . . . 4
Figure 5 Node Rear View - DXi6900 G1 . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 6 Rear View - DXi6900 G1 With Optional 2 x 10GbE Ports . . . . 8
Figure 7 Rear View - DXi6900 G1 With Optional 4 x 1GbE Ports . . . . . 8
Figure 8 Hard Drive Carrier LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 9 Ethernet Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 10 LEDs for 10 GbE Adapter With Dual Optical or Twinax Ports .
13
Figure 11 Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 12 Array and Expansion Module LED Indicators – Front Panel 16
Figure 13 Hard Drive Sled LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Figure 14 Array Module LED Indicators – Rear Panel . . . . . . . . . . . . . 18
Figure 15 Expansion Module LED Indicators – Rear Panel . . . . . . . . . 21
Figure 16 Powering on the DXi6900 G1 Expansion Modules (EBODs) 24
Figure 17 Powering on the DXi6900 G1 Array Modules (RBODs). . . . 24

Figures
xQuantum DXi6900 G1 User’s Guide
Figure 18 Powering on the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . 24
Figure 19 Login Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 20 Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 21 DXi6900 G1 Information Tag. . . . . . . . . . . . . . . . . . . . . . . 30
Figure 22 Connecting to the DXi6900 G1 Node (Rear View) . . . . . . . 33
Figure 23 iDRAC Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 24 iDRAC Main Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 25 Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Figure 26 Hardware Configuration Menu . . . . . . . . . . . . . . . . . . . . . 39
Figure 27 Setup IPMI Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 28 Internal RAID H710 Configuration Menu . . . . . . . . . . . . . . 41
Figure 29 Setup Array Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 30 Encryption Configuration Menu. . . . . . . . . . . . . . . . . . . . . 45
Figure 31 Serial Numbers Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 32 More Tools Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 33 Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 34 More Tools Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 35 Blockpool Corruption Detection and Fix Flow . . . . . . . . . . 58
Figure 36 Initial WinSCP Log-in Screen . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 37 Root Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 38 Progress Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure 39 Removing the DXi6900 G1 Node from the Rack . . . . . . . . 80
Figure 40 Node Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 41 Removing the Node Cover . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 42 Removing the Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 82
Figure 43 Replacing the Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 83
Figure 44 Replacing the Node Cover . . . . . . . . . . . . . . . . . . . . . . . . . 84
Figure 45 Installing the DXi6900 G1 Node in the Rack . . . . . . . . . . . 85
Figure 46 Inside the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . 87

Figures
Quantum DXi6900 G1 User’s Guide xi
Figure 47 DXi6900 G1 Node Hard Drive . . . . . . . . . . . . . . . . . . . . . . 89
Figure 48 DXi6900 G1 Node Drive Slot Numbering . . . . . . . . . . . . . . 90
Figure 49 Node Drive Carrier LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 50 Removing and Installing a Node Hard Drive. . . . . . . . . . . . 93
Figure 51 DXi6900 G1 Node Power Supply . . . . . . . . . . . . . . . . . . . . 95
Figure 52 DXi6900 G1 Node Power Supplies . . . . . . . . . . . . . . . . . . . 96
Figure 53 Node Power Supply LED. . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 54 Removing and Installing a Node Power Supply . . . . . . . . . 98
Figure 55 DXi6900 G1 Node Cooling Fan . . . . . . . . . . . . . . . . . . . . . 99
Figure 56 Checking Fan Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 57 Removing and Installing a Cooling Fan . . . . . . . . . . . . . . 102
Figure 58 DXi6900 G1 Node Memory Module. . . . . . . . . . . . . . . . . 103
Figure 59 DXi6900 G1 Node Memory Module Locations . . . . . . . . . 106
Figure 60 DSET - Memory Information . . . . . . . . . . . . . . . . . . . . . . 107
Figure 61 Removing and Installing a Memory Module. . . . . . . . . . . 108
Figure 62 CR2032 CMOS Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 63 Checking CMOS Battery Status. . . . . . . . . . . . . . . . . . . . . 111
Figure 64 DXi6900 G1 Node CMOS Battery Location. . . . . . . . . . . . 112
Figure 65 Removing and Installing a CMOS Battery. . . . . . . . . . . . . 113
Figure 66 DXi6900 G1 Node Expansion Card Locations . . . . . . . . . . 115
Figure 67 DXi6900 G1 Node Expansion Cards . . . . . . . . . . . . . . . . . 116
Figure 68 Removing and Installing the Expansion Card Riser 1 . . . . 119
Figure 69 Removing and Installing an Expansion Card in Riser 1 . . . 120
Figure 70 Removing and Installing the Expansion Card Riser 2 . . . . 122
Figure 71 Removing and Installing the Expansion Card Riser 3 . . . . 122
Figure 72 Removing and Installing an Expansion Card in Riser 2 or 3 . .
123
Figure 73 DXi6900 G1 Node Integrated Storage Controller. . . . . . . 125
Figure 74 Checking Integrated Storage Controller Status . . . . . . . . 126

Figures
xii Quantum DXi6900 G1 User’s Guide
Figure 75 Removing and Installing the Integrated Storage Controller
Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Figure 76 Checking Data-at-Rest Encryption Status . . . . . . . . . . . . . 129
Figure 77 PERC RAID BIOS - Virtual Disk Management . . . . . . . . . . 130
Figure 78 PERC RAID BIOS - Security Key Management . . . . . . . . . . 131
Figure 79 PERC RAID BIOS - Create Security Key . . . . . . . . . . . . . . . 131
Figure 80 PERC RAID BIOS - Key Import . . . . . . . . . . . . . . . . . . . . . . 132
Figure 81 PERC RAID BIOS - Verifying Imported Drives . . . . . . . . . . 132
Figure 82 DXi6900 G1 Node Integrated Storage Controller Battery. 133
Figure 83 Checking Integrated Storage Controller Battery Status . . 135
Figure 84 Removing and Installing the Integrated Storage Controller
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Figure 85 DXi6900 G1 Node Network Daughter Card . . . . . . . . . . . 137
Figure 86 Checking Network Daughter Card Status. . . . . . . . . . . . . 138
Figure 87 Removing and Installing the Network Daughter Card . . . 139
Figure 88 DXi6900 G1 Node Processor and Heatsink. . . . . . . . . . . . 141
Figure 89 Checking Processor and Heatsink Status . . . . . . . . . . . . . 143
Figure 90 Removing and Installing the Processor Heatsink . . . . . . . 144
Figure 91 Processor Shield Opening and Closing Lever Sequence . . 145
Figure 92 Removing and Installing a Processor . . . . . . . . . . . . . . . . 146
Figure 93 DXi6900 G1 Node Hard Drive Backplane . . . . . . . . . . . . . 149
Figure 94 Removing and Installing the Hard Drive Backplane . . . . . 150
Figure 95 Hard Drive Backplane Cabling Diagram . . . . . . . . . . . . . . 151
Figure 96 DXi6900 G1 Node System Board . . . . . . . . . . . . . . . . . . . 153
Figure 97 Removing and Installing the Mini SAS Cable Connector . 155
Figure 98 Removing and Installing the System Board . . . . . . . . . . . 156
Figure 99 DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Figure 100 DXi6900 G1 Information Tag. . . . . . . . . . . . . . . . . . . . . 162
Figure 101 DXi6900 G1 Node Chassis . . . . . . . . . . . . . . . . . . . . . . . 166
Figure 102 Removing and Installing the Mini SAS Cable Connector 168

Figures
Quantum DXi6900 G1 User’s Guide xiii
Figure 103 Removing and Installing the System Board . . . . . . . . . . 169
Figure 104 DXi6900 G1 Array Module (RBOD) or Expansion Module
(EBOD) Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Figure 105 Storage Arrays Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Figure 106 Array Module Components Page . . . . . . . . . . . . . . . . . . 175
Figure 107 The Array Module Drives Page . . . . . . . . . . . . . . . . . . . . 175
Figure 108 DXi6900 G1 Array and Expansion Module Drive Slot
Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Figure 109 Array and Expansion Hard Drive Carrier LEDs. . . . . . . . . 177
Figure 110 Santricity Application. . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Figure 111 Santricity Array Management . . . . . . . . . . . . . . . . . . . . 180
Figure 112 Santricity Drive Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Figure 113 Confirm Fail Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Figure 114 Enter Array Password. . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Figure 115 Santricity Drive with a Failed Status. . . . . . . . . . . . . . . . 183
Figure 116 Removing and Installing an Array or Expansion Hard Drive .
185
Figure 117 DXi6900 G1 Array Module (RBOD) or Expansion Module
(EBOD) Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Figure 118 DXi6900 G1 Array and Expansion Module Power Supplies .
188
Figure 119 Array and Expansion Module Power Supply LEDs . . . . . 188
Figure 120 Removing and Installing an Array or Expansion Module
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Figure 121 DXi6900 G1 Array Module Controller . . . . . . . . . . . . . . 191
Figure 122 Checking Array Module Controller Status . . . . . . . . . . . 192
Figure 123 Array Module Controller Failure LEDs. . . . . . . . . . . . . . . 193
Figure 124 Controller Air Blocker. . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Figure 125 Removing and Installing an Array Module Controller. . . 195
Figure 126 DXi6900 G1 Array Module BBU . . . . . . . . . . . . . . . . . . . 196
Figure 127 Checking Array Module BBU Status . . . . . . . . . . . . . . . . 198

Figures
xiv Quantum DXi6900 G1 User’s Guide
Figure 128 Array Module Controller Failure LEDs. . . . . . . . . . . . . . . 199
Figure 129 Controller Air Blocker. . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Figure 130 Removing and Installing an Array Module Controller. . . 201
Figure 131 Removing and Installing an Array Module BBU . . . . . . . 202
Figure 132 DXi6900 G1 Expansion Module ESM Canister . . . . . . . . 204
Figure 133 Checking Expansion Module ESM Status . . . . . . . . . . . . 205
Figure 134 Expansion Module ESM Canister Failure LEDs . . . . . . . . 206
Figure 135 Removing and Installing an Expansion Module ESM Canister
207
Figure 136 DXi6900 G1 Array Module or Expansion Module Chassis . .
209
Figure 137 Removing and Installing an Array Module or Expansion
Module Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Figure 138 Removing and Installing the Cooling Fan Assembly. . . . 214
Figure 139 Removing and Installing the PCIe Card Holder. . . . . . . . 215
Figure 140 Removing and Installing the Cable Retention Bracket . . 216
Figure 141 Removing and Installing the Control Panel . . . . . . . . . . 218
Figure 142 Removing and Installing the Information Tag . . . . . . . . 218
Figure 143 DXi6900 G1 SAS Cabling (Node to RBODs) . . . . . . . . . . 230
Figure 144 DXi6900 G1 SAS Cabling (RBODs to EBODs) . . . . . . . . . 231
Figure 145 DXi6900 G1 SAS Cabling (EBODs 1-1 through 1-7) . . . . 232
Figure 146 DXi6900 G1 SAS Cabling (EBODs 2-1 through 2-6) . . . . 233
Figure 147 DXi6900 G1 Power Cabling . . . . . . . . . . . . . . . . . . . . . . 234
Figure 148 DXi6900 G1 Fibre Channel Cabling . . . . . . . . . . . . . . . . 234
Figure 149 DXi6900 G1 Ethernet Cabling . . . . . . . . . . . . . . . . . . . . 234
Figure 150 DXi6900 G1 Ethernet Cabling - Optional Quad Port 1 GbE
Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Figure 151 DXi6900 G1 Ethernet Cabling - Optional Dual Port 10 GbE
Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Quantum DXi6900 G1 Field Service Manual xv
Ta b l e s
Ta b l e 1 DXi6900 G1 Node - Front Panel LED Indicators, Buttons, and
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Ta b l e 2 Rear Panel Connectors - DXi6900 G1 . . . . . . . . . . . . . . . . . . . . 8
Ta b l e 3 Array and Expansion Module LEDs and Buttons . . . . . . . . . . 16
Ta b l e 4 Hard Drive Sled LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ta b l e 5 Array Module LEDs and Buttons . . . . . . . . . . . . . . . . . . . . . . 19
Ta b l e 6 Expansion Module LEDs and Buttons. . . . . . . . . . . . . . . . . . . 22
Ta b l e 7 DXi6900 Default Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Ta b l e 8 Maximum Allowed Replication Sources and Replication Streams
59
Ta b l e 9 Maximum Traditional and OST Replication Streams. . . . . . . . 62
Ta b l e 1 0 DXi6900 G1 Hot-Swappable FRUs and CRUs . . . . . . . . . . . . 76
Ta b l e 1 1 Items Inside the DXi6900 G1 Node . . . . . . . . . . . . . . . . . . . 88
Ta b l e 1 2 DXi6900 G1 Memory Configurations. . . . . . . . . . . . . . . . . 104
Ta b l e 1 3 DXi6900 G1 Node Expansion Card Locations. . . . . . . . . . . 115
Ta b l e 1 4 DXi 6900 G1 Array and Expansion Location and Designations.
176
Ta b l e 1 5 DXi6900 G1 Replacement Cables. . . . . . . . . . . . . . . . . . . . 219
Ta b l e 1 6 DXI6900 G1 Required BIOS Settings . . . . . . . . . . . . . . . . . 222

Tables
xvi Quantum DXi6900 G1 Field Service Manual

Quantum DXi6900 G1 User’s Guide xvii
Preface
This manual introduces the Quantum DXi6900 G1 enhanced data
protection systems and discusses:
• System operations
• Configuration
•Webinterface
• Basic troubleshooting
• Service menus and FRU replacement
Audience This manual is written for DXi6900 G1 operators and administrators.
Note: It is useful for the audience to have a basic understanding of
Windows, Linux, and UNIX® as well as backup/recovery
systems.
Document Organization Following is a brief description of chapter contents.
•Chapter 1, Basic Operations provides basic operating instructions
for the DXi6900 G1.

Preface
xviii Quantum DXi6900 G1 User’s Guide
•Chapter 2, Service Menus discusses usage of the DXi6900 G1 service
menus.
•Chapter 3, FRU Removal and Replacement Procedures discusses the
removal and replacement of DXi6900 G1 field replaceable units
(FRUs).
•Chapter 4, BIOS Settings discusses DXi6900 G1 system board BIOS
settings and updating the BIOS.
•Appendix A, Cabling Diagrams provides cabling diagrams for
DXi6900 G1 components.
Notational Conventions This manual uses the following conventions:
Note: Note emphasizes important information related to the main
topic.
Caution: Caution indicates potential hazards to equipment or data.
WARNING: Warning indicates potential hazards to personal safety.
• Right side of the system - Refers to the right side as you face the
component being described.
• Left side of the system - Refers to the left side as you face the
component being described.
• Data sizes are reported in base 1000 rather than base 1024. For
example:
• 1 MB = 1,000,000 bytes
• 1 GB = 1,000,000,000 bytes
• 1 TB = 1,000,000,000,000 bytes

Preface
Quantum DXi6900 G1 User’s Guide xix
Product Safety
Statements
Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and
regulatory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the system, safety, and
regulatory guide.

Preface
xx Quantum DXi6900 G1 User’s Guide
Related Documents The following Quantum documents are also available for the DXi6900
G1:
Document
No. Document Title
Document
Description
6-00618 System Safety and
Regulatory Information
- Quantum Products
Lists all safety and
regulatory
information for all
Quantum products.
6-68159 DXi6900 G1 User’s
Guide
Provides information
for configuring and
using the DXi6900
G1 hardware and
software.