Rainfresh 30TFM User manual

TFM Series Water Softener
Installation & Operation Manual
(Please save for future reference)
Thank you for purchasing one of our ENVIROGARD / Rainfresh Water Softeners. We are
co itted to ensuring that you are totally satisfied.
If you have any proble s, don’t go back to the store – please contact us !
Most issues can be resolved over the phone.
Help Line : 1-800-667-8072 (Monday to Friday 8:30 AM to 5:00 PM EST)
www.rainfresh.ca
TABLE OF CONTENTS
Syste Specifications ........................................ 2
How Your Water Conditioner Works ................. 2
Safety Precautions ........................................... 2
Cautions Before Installation ............................. 3
Installation ........................................................ 3
a) Electrical Require ents ......................... 3
b) Unpacking the unit ................................. 3
c) Plu bing the Softener ........................... 5
d) Start-up and Progra ing ..................... 6
a. Control Valve ............................... 7
b. Level 1 Progra ing ................... 7
c. Level 2 Progra ing ................... 11
Other Features ................................................. 12
Maintenance ..................................................... 13
Troubleshooting ................................................ 14
Exploded Diagra & Parts List .......................... 15
Warranty ........................................................... 16

2
SYSTEM S ECIFICATIONS & DIMENSIONS
Model
System
Capacity
(Grains)
○
Flow Rate ressure Drop
at Rated
Service Flow
(psi)
Media Tank
Size Resin Type
Resin
Volume
(cu ft)
Unit Weight Lbs
(Kg)
Service
(US G M)
Max Flow to
Drain (US
G M)
30T
FM
30,000
11.0
2.0
15.0
9” x 48”
Fine esh
cation
softening resin
1.0
87 (39.5)
45T
FM
45,000
11.2
2.4
15.0
10” x 54”
1.5
115 (52.2)
60T
FM
60,000
12.4
3.5
15.0
12” x 52”
2.0
150 (68.2)
The anufacturer reserves the right to ake product i prove ents which ay deviate fro the specifications and descriptions stated herein, without
obligation to change previously anufactured products or to note the change.
Feed Water Quality:
Iron < 5.0 PPM; Manganese < 0.05 PPM ; Turbidity < 1 NTU ; Free Chlorine < 0.5 PPM ; H
2
S – Nil ; Organics – Nil.
If feed water quality exceeds above li its, please call Rainfresh for advice on additional treat ent that ay be necessary.
HOW YOUR WATER CONDITIONER WORKS
Your Rainfresh TFM-softener re oves hardness & iron using a process called Ion Exchange. In this process, when water
flows through the unit, hardness-causing inerals such as Calciu & Magnesiu and ferrous iron, are trapped by the edia
(called Resin) and an equivalent a ount of sodiu ions are released into the water. When the capacity of the resin to trap
hardness & iron is exhausted, the unit is re-charged by softener salt in a process called Regeneration. During regeneration,
the unit first backwashes to re ove any sedi ent, rust or other particulates, that ay have
accu ulated in the unit. This is followed by introduction of a saturated salt solution (brine) that bu ps
off the trapped hardness & iron to drain and recharges the resin with sodiu . As iron is hard to
detach fro the resin, the unit includes an auto atic resin-cleaner feeder that installs on the salt tank
and slowly releases resin-cleaner into the brine, which then helps re ove the trapped iron during
regeneration.
Once you progra the unit at the ti e of installation, the regeneration process happens auto atically.
All you need to do is to ensure that there is always enough salt in the salt tank and resin cleaner in the feeder.
SAFETY RECAUTIONS
-Follow all applicable province/state and local regulations.
-Handle your water softener carefully. Do not lie on side, turn upside down, drop or drag.
-This softener uses salt (sodiu chloride) to regenerate. Persons on sodiu restricted diets should consider the
added sodiu as part of their overall intake. Potassiu chloride can be used as an alternate in such situations.
Please consult Rainfresh technical support.
CAUTIONS BEFORE INSTALLATION
-Install a pressure regulator and water ha er arrestor if pressure exceeds axi u rating at any ti e. Note: If
dayti e pressure is over 80 psi, night ti e pressure ay exceed axi u pressure rating.
○
–
@ 15 lbs salt/ft³. Values not supported by test data. Only tested at one salt
setting (Rated Capacity)
•Feed Water Te perature = 4°C - 38°C (39 - 100°F)
•Operating Pressure = 25 (172 kPa) - 100 PSIG (689 kPa) *
•Voltage = 110 V AC
* Note: Install pressure regulator and water ha er arrestor if pressure
exceeds rated pressure at any ti e.
•
At the stated service flow rates, the pressure drop through these
devices will not exceed 15 psig.
•The anufacturer reserves the right to ake product
i prove ents which ay deviate fro the specifications and
descriptions stated herein, without obligation to change
previously anufactured products or to note the change.
Resin cleaner
feeder

3
-Do not install on water that is icrobiologically unsafe without adequate disinfection before or after the unit. For
effective disinfection install a Rainfresh Drinking Water Syste or Rainfresh UV disinfection syste .
-For use on cold water only.
-Only use thread seal tape (Teflon® tape) for fitting connections into unit. DO NOT USE pipe dope or chemical
sealants.
-If water pipes are used to ground electrical syste , install ju per wire (#4 gauge solid copper wire) across the unit
to aintain proper grounding of your electrical syste
-rotect your unit from freezing - drain the unit if freezing te peratures exist.
-NOTE: IF SOLDER TY E FITTINGS ARE USED DO NOT USE torch near inlet/outlet connections. All solder joints
should be ade before joining pipe to filter head. Use only lead-free solder and flux.
-DO NOT over-tighten etal fittings on to unit connections.
-You will need softener salt with this unit (not included). Softener salt is sold at ost retailers.
-Place the unit on a flat level surface. Do not place shi s under the unit to level it. The weight of the unit full of
water and salt can cause the softener tank to crack at the shi .
-The unit should only be oved by 2 or ore people due to heavy weight. Failure to do so can result in back or other
injury.
-The unit ust be installed in an area where there is reasonable access to the salt tank for regular salt filling.
INSTALLATION
Electrical Requirements:
The auto atic control valve requires a constant power supply - 110V AC. We reco end a GFI (ground fault
interrupter) outlet within 5 feet of the softener. Extension cords are not reco ended.
If water pipes are used to ground electrical syste , you will need to install a ju per wire across the filter unit.
Unpacking the unit
The unit includes:
Unpack the unit and place it at the location where you intend to install it.
Stand back and look at the softener to ake sure it is standing straight up and not
tilted to one side. Make sure your chosen location will be fairly level, dry, and
protected fro possible freezing conditions. The softener can sit directly on the floor
and will not corrode. DO NOT set the softener onto ake shift platfor s as this can
da age the salt tank, or ay cause it to topple.
The syste has 3 connections - an inlet, an outlet, and a drain line connection. If you
are looking at the back of the unit (fig 1), the inlet is on the left side. Warning: Make
sure that you have correctly identified the inlet of the syste . REVERSING THE
WATER
IN
WATER
OUT
1)
Softener tank
with control
valve and bypass
valve & brine
(salt) tank
2)
Inlet/outlet elbow fittings (2)
– ¾” Male NPT
3)
Allen key (for ease of opening
& closing bypass valve)
5)
Drain hose (15 ft) with hose
cla p
4)
Brine overflow fitting
6)
AC power adapter
Fig
1

4
CONNECTIONS WILL RESULT IN RESIN BEADS BEING THROWN INTO YOUR HOME'S PLUMBING SYSTEM CAUSING
DAMAGE TO IT AS WELL AS THE SOFTENER.
The following pipe can be used for installing your new syste - Copper, CPVC, and PEX are the ost popular.
Installation Location
You ay choose not to treat the water spigots that go outside used for irrigation or sprinkler syste s. You will have to
plan the job so that you cut in to feed the softener AFTER these spigots.
BEFORE YOU BEGIN INSTALLATION, CONFIRM THE INLET AND OUTLET OF THE UNIT AND IDENTIFY THE SERVICE
AND BY ASS OSITIONS OF THE VALVE. The bypass valve is used to isolate the unit fro the plu bing syste in order
to perfor aintenance or repairs on the unit. During nor al use the bypass valve should be in “SERVICE” position and to
isolate it, the valve should be turned to “BYPASS” position.
Fig 1

5
lumbing in your softener
If your hot water tank is electric, turn off the power to it to avoid da age to the ele ent in the tank.
If you have a private well, turn the power off to the pu p then shut off the ain water shut off valve. If you have
unicipal water, si ply shut off the ain valve. Go to a faucet, (preferably on the
lowest floor of the house) turn on the cold water until all pressure is relieved and the
flow of water stops.
Position the softener in the desired location. The unit co es with two 90° ¾” ale
NPT elbow connections (see fig 2). You can turn the at any angle to suit your
installation. Make sure that the bypass valve is in bypass mode as shown in fig 3A.
Note: To change the connection fitting, si ply re ove the locking clips by hand and pull the fitting out. Insert new
fitting and reinstall locking clip (fig 3B).
Plu b in the softener using appropriate fittings.
Attach the drain hose (15 ft included) to the drain fitting and secure it with a hose cla p (fig 4) (included).
Run the drain line to a nearby laundry tub, standing pipe or floor drain (fig 5) and cut off excess tubing.
NOTE ABOUT DRAIN LINE : You can run the drain hose fro the unit to the ceiling joists ( ax 8 ft ceiling) and run it to
the nearest laundry tub or drain pipe. This can be run up overhead or down along the floor. Use band cla ps to hold
the drain tubing in place. If running drain line ore than 15 feet fro the softener ( ax 25 ft), increasing the line size to
3/4" will be required. Please follow your local plu bing & other applicable codes for where to run softener discharge
water. NEVER MAKE A DIRECT CONNECTION INTO A WASTE WATER DRAIN. A PHYSICAL AIR GAP OF AT LEAST 1.5"
SHOULD BE USED TO AVOID BACTERIA AND WASTEWATER TRAVELING BACK THROUGH THE DRAIN LINE INTO THE
SOFTENER (see fig 5)
You can also use code-approved air-gap attach ents available at ost plu bing
stores.
Re ove the lid on the salt tank. Insert the brine well into the
appropriate slot at the botto of the salt tank (fig 6). Slide the 3/8” tube
through the hole on the side of the salt tank and connect it to the brine
float as shown in fig 7.
Fig 2
Elbow
Fig 5
LAUNDRY
TUB
STANDING PIPE
FLOOR DRAIN
OR SUMP
Min 1.5”
air gap
Min 1.5”
air gap
Min 1.5”
air gap
Fig 6

6
Re ove locking clip on the brine outlet (fig 8) and insert other end
of the 3/8” tube until it goes no further. Replace locking clip. The salt
tank is flexible and can be oved around the softener as long as it is
connected to it through the 3/8” brine tube.
Attaching the overflow tubing : If the safety overflow is not already
attached to the brine (salt) tank, drill a ¾” hole on the side of the brine
tank about ¾ of the way fro the botto (fig 9). Insert the over flow
fitting fro the outside and tighten the nut fro the inside to lock it in
place.
Attach the rest of the drain tubing to the overflow fitting and run to the
floor drain with an appropriate air gap, as shown in fig 5. If you do not
have any ore drain tubing left, you will need to purchase extra tubing
at your local plu bing retailer. A hose cla p is also reco ended to
hold the tubing on the fitting.
Add about 5 gallons of water in the salt tank. This is not a critical level but just helps with
the process for the first regeneration. Then add 2 bags (20 Kg bags) of salt to start with.
Turn the ain house shut-off valve on slightly and watch for leaks. Make sure a faucet is
on so ewhere and that any aerator is re oved to avoid clogging fro loosened scale in
the pipes. If you have no leaks, proceed to the next steps.
Turn on the water supply
Using the Allen key (included), turn the bypass inlet slightly to allow water to run into
the unit. The water should initially fill the tank slowly. Once the tank is full of water, you
can open valve fully. This prevents resin fro being pushed up into the control head by the initial surge of water going
in.
Make sure there are no leaks in your plu bing before proceeding.
At the nearest cold treated water tap re ove the faucet screen and open the faucet.
Using the Allen key (included), open the outlet side of the bypass valve and let water run
a few inutes or until the syste is free of any air or foreign aterial resulting fro the
plu bing work. Close the water tap when water runs clean, and then proceed to start
up instructions.
Connect the control valve to the power adapter (fig 10) & connect the adapter to the power supply.
NOTE: Your unit is not yet ready for service until you complete manual regeneration
START U & ROGRAMMING
The control valve is controlled with si ple, user-friendly
electronics displayed on an LCD screen. The display screen can be
lifted and ounted on a nearby wall (within 3 ft) for easy viewing
(fig 8A). The display odule has 2 screw slots at the back for wall-
ounting.
When power is first supplied, the valve electronics ay take up to two inutes to initialize. During this ti e the screen will
show “INTIALIZING WAIT PLEASE”. Do not touch any buttons at this ti e. When the valve reaches the service position, it
will display the following infor ation in sequence:
Fig 10
FOR VIDEO INSTRUCTIONS ON
ROGRAMMING
Please visit
http://rainfresh.ca/how_to_videos.php#program
Fig 7
Fig
8

1. Date & Ti e
2. Capacity ( gal of water that can be use between
regenerations )
3. Volu e Re aining ( gal of water left before regeneration
begins )
4. Regeneration Ti e ( Time of ay when regeneration starts )
5. Last Regeneration Date ( Last ate when system regenerate )
6. Current Flow Rate (GPM) ( flow rate of water being currently
use )
7. Peak Flow Rate (GPM) ( Max recor e flow rate of the water )
The control valve has a display screen and 4 buttons
ROGRAMMING YOUR TFM WATER SOFTENER
The valve has 2 levels of progra ing – Level 1 and Level 2
You will need to only go through Level 1 progra ing to start up your unit. Level 2 progra ing is factory set and
can be changed only if desired.
In level 1 progra ing you can set current ti e, date, nu ber of people in your ho e and the feed water hardness.
Level 1 progra ing is co pleted in 5 easy steps.
Level 1 ROGRAMMING
STE 1 : Set Current Time
1.
Press “
” (
MENU
)
for 3
seconds to unlock screen.
5.
Press “

” (
SET/REGEN
)
once and the highlighted
value flashes.
6.
Now press “
” (
UP) or “
”
(DOWN) key to change the
hour values to current ti e.
7.
Press “

” (
SET/REGEN)
again. Hour value will be
accepted and inute value
will start flashing.
MENU BUTTON “ ”
The function of this key is to enter the
level one progra ing ode where
the valve settings can be adjusted.
SET / REGEN BUTTON “”
This button has two functions. The first is to initiate a anual regeneration by holding the button
for 3 or ore seconds. The second function is while in progra ing ode, pressing this key
allows the user to change the value of each setting.
U / DOWN “ ”
These buttons are used to increase or
decrease the value of the settings while in
the progra ing ode.
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05:27 PM
05:27 PM05:27 PM
05:27 PM
2.
The display will read “
ress
MENU Key for 3 sec to unlock”.
3. After 3 seconds, the display will
beep confir ing unlock
4.
Press “
” (
MENU
)
again and
the hour value beco es
highlighted
PRESS MENU KEY
PRESS MENU KEY PRESS MENU KEY
PRESS MENU KEY
3 SEC TO UNLOCK
3 SEC TO UNLOCK3 SEC TO UNLOCK
3 SEC TO UNLOCK
CURRENT TIME
CURRENT TIMECURRENT TIME
CURRENT TIME
05
0505
05 : 27 PM
: 27 PM: 27 PM
: 27 PM
CURRENT TIME
CURRENT TIMECURRENT TIME
CURRENT TIME
05
0505
05 : 27 PM
: 27 PM: 27 PM
: 27 PM
CURRENT TIME
CURRENT TIMECURRENT TIME
CURRENT TIME
0
00
07
77
7 : 27 PM
: 27 PM: 27 PM
: 27 PM
CURRENT TIME
CURRENT TIMECURRENT TIME
CURRENT TIME
07 :
07 : 07 :
07 : 27
2727
27 PM
PMPM
PM

8
STE 2 : Set Current Date
13.
Press
“

” again and the
MONTH value flashes
15.
Press “

”
again. Month
value is accepted and the
DAY starts flashing
CURRENT TIME
CURRENT TIMECURRENT TIME
CURRENT TIME
07 :
07 : 07 :
07 : 45
4545
45 PM
PMPM
PM
8.
Now press “
” (UP) or “
”
(DOWN) key to change the
inute value to current
ti e
CURRENT TIME
CURRENT TIMECURRENT TIME
CURRENT TIME
07 :
07 : 07 :
07 : 45
4545
45 PM
PMPM
PM
9.
Press “

” (
SET/REGEN)
again. Minute value will be
accepted and AM/PM
value will start flashing.
10.
N
ow press “
” (UP) or “
”
(DOWN) key to change the value
to AM or PM
CURRENT TIME
CURRENT TIMECURRENT TIME
CURRENT TIME
07
0707
07 : 45 AM
: 45 AM: 45 AM
: 45 AM
CURRENT TIME
CURRENT TIMECURRENT TIME
CURRENT TIME
07 :
07 : 07 :
07 : 45
4545
45 A
AA
AM
MM
M
11.
Press “

” (
SET/REGEN) again to
accept. Flashing stops & hour
value is highlighted again.
ROCEED TO STE 2
CURRENT TIME
CURRENT TIMECURRENT TIME
CURRENT TIME
07
0707
07 : 45 AM
: 45 AM: 45 AM
: 45 AM
12.
Press “
” to advance to
CURRENT DATE. The onth
value is highlighted
CURRENT DATE
CURRENT DATECURRENT DATE
CURRENT DATE
JAN
JANJAN
JAN/21/201
/21/201/21/201
/21/2012
22
2
CURRENT DATE
CURRENT DATECURRENT DATE
CURRENT DATE
AUG
AUGAUG
AUG/21/201
/21/201/21/201
/21/2012
22
2
14.
Now press “
”or “
”
key to
change the value to current
onth
CURRENT DATE
CURRENT DATECURRENT DATE
CURRENT DATE
AUG
AUGAUG
AUG/
//
/21
2121
21/201
/201/201
/2012
22
2
CURRENT DATE
CURRENT DATECURRENT DATE
CURRENT DATE
AUG
AUGAUG
AUG/
//
/15
1515
15/201
/201/201
/2012
22
2
16.
Now press “
”or “
”
key
to change the value to
current day of the onth
CURRENT DATE
CURRENT DATECURRENT DATE
CURRENT DATE
AUG
AUGAUG
AUG/
//
/15
1515
15/
//
/201
201201
2012
22
2
17.
Press “

”
again. Date
value is accepted and the
YEAR starts flashing

9
STE 3 : Set Number of people in the house
STE 4: Setting Water Hardness
This value is the hardness value of your water in grains per gallon (GPG). If you have the reading in PPM or g/L,
si ply divide that by 17.1 to get the reading in GPG. You ust also add (5 x iron level in PPM) to the hardness value.
HARDNESS VALUE = YOUR WATER HARDNESS + (5 x Iron concentration in PPM)
For exa ple, if your water hardness is 20 GPG and the iron level is 0.3 PPM, the hardness value you enter ust be
20 + 5 x (0.3) = 20 + 1.5 = 21.5 GPG
Note: If you do not know your water hardness, please call custo er service for details on how to send us a water
sa ple and receive a free water analysis. In the eanti e, you can leave the hardness value at default
setting. You can also visit www.rainfresh.ca for details.
23.
Press “

”
again to accept the
value. Highlight stops flashing.
CURRENT DAT
CURRENT DATCURRENT DAT
CURRENT DATE
EE
E
AUG
AUGAUG
AUG/
//
/15
1515
15/
//
/201
201201
2015
55
5
18.
Now press “
”or “
”
key
to change the value to
current day of the onth
NUMBER PEOPLE
NUMBER PEOPLENUMBER PEOPLE
NUMBER PEOPLE
4
44
4
19.
Press “

”
again to accept. Flashing
stops & MONTH value is highlighted
again. ROCEED TO STE 3
CURRENT DATE
CURRENT DATECURRENT DATE
CURRENT DATE
AUG
AUGAUG
AUG/
//
/15
1515
15/201
/201/201
/2015
55
5
20.
Press “
” to advance
to
NUMBER OF PEOPLE
NUMBER PEOPLE
NUMBER PEOPLENUMBER PEOPLE
NUMBER PEOPLE
4
44
4
NUMBER P
NUMBER PNUMBER P
NUMBER PEOPLE
EOPLEEOPLE
EOPLE
3
33
3
21.
Press “

”
once
and the
value flashes
22.
Press
“
or
”
to
change the NUMBER OF
PEOPLE in your ho e.
NUMBER PEOPLE
NUMBER PEOPLENUMBER PEOPLE
NUMBER PEOPLE
3
33
3
WATER HARDNESS
WATER HARDNESSWATER HARDNESS
WATER HARDNESS
20
2020
20
GPG
GPGGPG
GPG
24.
Press “
”
to
advance to WATER
HARDNESS. The value is highlighted
ROCEED TO STE 4

10
STE 5: Setting Vacation Mode
This function ay be activated during a prolonged absence, such as a vacation for ore than 2 weeks. The syste
will perfor a brief backwash and rinse based on advanced setting. The purpose is to keep the water fresh in the
softener tank and plu bing syste .
By selecting the vacation ode, the nor al display will show the following in sequence
-Current date and ti e
-Regeneration days : 07 days
-Re aining days : __ Days
-Regeneration ti e : 2:00 AM
-Last Regeneration date :
-Current Flow Rate : __ GPM
-Peak Flow Rate : __ GPM
After returning fro vacation, reset the VACATION MODE to “NO”.
YOUR UNIT IS NOW READY FOR SERVICE
Level 2 ROGRAMMING (O TIONAL SETTINGS)
NOTE : Under nor al use there is no need to change the settings under level 2 progra ing. You can, however,
change the default settings if required. CAUTION: DO NOT CHANGE LEVEL 2 SETTINGS WITHOUT CONSULTING
RAINFRESH TECHNICIAN (1-800-667 8072). Wrongly changing the settings can result in malfunction of the unit.
When the Level 2 Master Progra ing Mode is entered, all available option setting displays ay be viewed and set
as needed. Depending on current option settings, so e para eters cannot be viewed or set.
26.
Now press “
or
keys
to
set feed water hardness &
press “” again to accept
25.
Press “

”
again.
HARDNESS
value starts flashing
WATER HARDNESS
WATER HARDNESSWATER HARDNESS
WATER HARDNESS
15
1515
15
GPG
GPGGPG
GPG
VACATION MODE
VACATION MODEVACATION MODE
VACATION MODE
YES
YESYES
YES
NO
NONO
NO
28.
Now press “
” key
to advance
to VACATION MODE. ress “ ”
again to exit or press “” to set
vacation ode.
VACATION MODE
VACATION MODEVACATION MODE
VACATION MODE
YES
YESYES
YES
NO
NONO
NO
29.
To set vacat
ion ode, press
“” and “NO” flashes.
VACATION MODE
VACATION MODEVACATION MODE
VACATION MODE
YES
YESYES
YES
NO
NONO
NO
29.
Press
“
”
key to change
setting to YES.
30. Press “” to accept value
31.
Press “
” key and display
shows current ti e with hour
highlighted.
32. Press “ ” to exit progra ing
CURRENT TIME
CURRENT TIMECURRENT TIME
CURRENT TIME
07
0707
07 : 45 AM
: 45 AM: 45 AM
: 45 AM
WATER
WATER WATER
WATER HARDNESS
HARDNESSHARDNESS
HARDNESS
20
2020
20
GPG
GPGGPG
GPG

11
To change any setting under level 2 programming
-press the “

” key and the value flashes
-press the “ or ” keys to change the value
-press the “

” key again to accept value
-press the “ ” key to advance to the next value
The following chart indicates choices and default settings. Note: Default settings are indicated in bold letters
Use sa e progra ing ethod as you used in level 1 to advance and/or change values.
Bold letters indicate default settings
arameter
Optio
n 1
Option 2
Option 3
Option 4
Comments
1 Syste Language English Spanish French
Set to French
if
desired
.
Spanish not enabled
2 Valve Operation Softener Filter
Iron
Filter Leave at default setting
3 Regeneration
Mode
Meter
Delayed
Meter
Override
Calendar
Clock
Meter
I ediat
e
Leave at default setting
4 Regeneration
Ti e 2:00 AM
The unit is factory set to regenerate
at 2:00 AM on the day of
regeneration. You can change to
another ti e if desired.
5
Capacity
Calculation Automatic Manual
Auto ati
c (reco ended). Change
to anual settings if desired.
6 Resin Volu e
For 30T
FM
unit, set resin volu e at 1.0 cu ft
For 45TFM unit, set resin volu e at 1.5 cu ft
For 60FM unit, set resin volu e at 2.0 cu ft
7 Salt Setting
Leave at default setting
. F
or
best results set between 12 lbs/ft³ & 15 lbs/ft³. If you are
using a resin-cleaner as described on page 2, then you can lower it to 9 lbs/ft³.
8
Refill Flow Rate
0.
7
G M
Leave at default setting
9 Unit Capacity
For 30T
FM
, default =
3
0,000
For 45TFM, default = 45,000
For 60TFM, default = 60,000
10 Reserve Capacity
75
gal/person
Increase or decrease value as
desired
11 Capacity
Will be auto atically calculated if step 5 is set for “Auto atic”
.
This
shows the
total
gallons of soft water available before the unit will regenerate.
2.
Press “
” (
MENU
)
for 3
seconds to unlock screen.
JAN/21/2015
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JAN/21/2015
05:27 PM
05:27 PM05:27 PM
05:27 PM
4.
The display will read “
ress
MENU Key for 3 sec to unlock”.
5. After 3 seconds, the display will
beep confir ing unlock
PRESS MENU KEY
PRESS MENU KEY PRESS MENU KEY
PRESS MENU KEY
3 SEC TO UNLOCK
3 SEC TO UNLOCK3 SEC TO UNLOCK
3 SEC TO UNLOCK SYSTEM LANGUAGE
SYSTEM LANGUAGESYSTEM LANGUAGE
SYSTEM LANGUAGE
ENGLISH
ENGLISHENGLISH
ENGLISH
4.
Press and hold “
”
together for three seconds
to enter Level Two Master
Progra ing.

12
Salt Setting (lbs/cu ft)
Model
6.0
8.0
10.0
12.0
15.0
30T
FM
2.9
3.8
4.8
5.7
7.1
45T
FM
4.2
5.7
7.1
8.5
10
.7
60T
FM
5.7
7.6
9.6
11.4
14.2
Table 1 : Refill time (in minutes) for various salt settings using Sodium Chloride
Disinfecting the Softener
It is possible that during shipping, storage & installing, bacteria can go into the unit.
Therefore, as a good installation practice, it is reco ended that the softener be disinfected
prior to use. To disinfect, open the lid of the brine well in the salt tank and add approx. 3
tablespoons of fresh co on household bleach. Replace lid & proceed to next step.
Manual Regeneration
If screen is locked, press “ MENU” for 3 seconds to unlock. To initiate an i ediate regeneration, press the SET/REGEN
button for 3 seconds, an option for “Delaye ” or “Imme iate” regeneration will appear. Press the SET/REGEN button
again and “Delaye ” will begin flashing. Now press the down arrow button and “Imme iate” will flash. Press the
SET/REGEN button once and then press the enu button once. Valve will i ediately start anual regeneration.
YOUR UNIT IS NOW READY FOR SERVICE
OTHER FEATURES
Control Operation During a ower Failure
In the event of a power failure, the valve will keep track of the ti e and day for 48 hours. The progra ed settings
are stored in a non-volatile e ory and will not be lost during a power failure. If power fails while the unit is in
regeneration, the valve will finish regeneration after power is restored. If the valve isses a scheduled regeneration
due to a power failure, it will queue regeneration at the next regeneration ti e once power is restored.
Safety Float
The brine tank is equipped with a safety float which prevents your brine tank fro overfilling as a result of a
alfunction such as a power failure.
New Sounds
You ay notice new sounds as your water softener operates. The regeneration cycle lasts approxi ately 2 hours.
During this ti e, you ay hear water running inter ittently to the drain.
Manual Bypass
In the case of e ergency, such as an overflowing brine tank, you can isolate your water softener fro the water
supply using the bypass valve located at the back of the control. To resu e soft water service, open bypass valve by
rotating the knobs counterclockwise.
12 Backwash 05
Increase to 10
if wat
er has lot of dirt
or rust
13 Brine / Rinse 50
Increase to 60
if water is ore than
15 grains hard
14 Rapid Rinse 5
Increase to 10
if you want a longer
rinse ti e after regeneration
15 Refill For REFILL settings based on your chosen salt settings, please refer to Table 1 below
16 Restore Default NO
Leave at default. Change only if you
would like to re-start progra ing
fro the beginning
Open this lid &
pour bleach inside

13
MAINTENANCE
Adding Salt
Fill the salt tank only with nugget or pellet salt that is specifically for water softeners only. DO NOT USE rock salt,
road salt or other types of impure salts. Use only high grade water softener salt (Sodiu Chloride). You can use
Potassiu Chloride but you will need to increase salt settings (see page 12). Check the salt level onthly. It is
i portant to ALWAYS maintain the salt level above the water level. To add salt, si ply slide open the salt tank lid
and add the salt directly into the brine tank. Be sure the brine well cover is on and fill only to the height of the brine
well. The salt tank should never be e pty.
DO NOT OVERFILL THE SALT TANK TO THE TO . 2-3 bags at a ti e are enough.
YOU WILL NOT BE ABLE TO SEE THE WATER ONCE YOU ADD A COU LE OF BAGS OF SALT. IF YOU WANT
TO CHECK THE WATER LEVEL, O EN THE LID ON THE BRINE WELL.
reventing and breaking a Salt Bridge
Hu idity or wrong type of salt ay create a cavity between the water and the salt. This action,
known as “bridging”, prevents the brine solution fro being ade, leading to your water supply
being hard. If you suspect salt bridging, pour so e war water over the salt to break up the
bridge. Allow four hours to produce a brine solution, and then anually regenerate the softener.
This should always be followed up by allowing the unit to use up any re aining salt and then
thoroughly cleaning out the brine tank.
If you are unable to break the bridge this way, take a strong rod and carefully push down the salt,
working it up and down. Do not pound on the walls of the tank. If the wrong kind of salt has been
used, take it out and fill with nugget or pellet salt.
Care of Your Softener
To retain the attractive appearance of your new water softener, clean occasionally with ild
soap solution. Do not use abrasive cleaners, a onia or solvents.
Cleaning the Injector Assembly
Sedi ent, salt and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this fro
happening. The injector asse bly is located on the right side of the control valve. This asse bly is easy to clean.
Shut off the water supply to your softener and reduce the pressure by opening a cold soft water faucet. Using a
screwdriver, re ove the two screws holding the injector cover to the control valve body. Carefully re ove the
asse bly and disasse ble as shown in Figure 6. The injector orifice is re oved fro the valve body by carefully
turning it out with a large screwdriver. Re ove the injector throat the sa e way. Carefully flush all parts including
the screen. Use a ild acid such as vinegar to clean the s all holes in the orifice and throat.
Reasse ble using the reverse procedure.
Injector Screen

14
TROUBLESHOOTING
lease review the following troubleshooting guide before calling customer service.
•If you are unable to resolve the proble using the guide below, please call custo er service at
1800 667 8072 (Mon to Fri 8:30 AM to 5 PM EST)
•lease have your receipt & model number ready before you call. Customer service may request
digital pictures of your installation in order to help troubleshoot the unit.
ISSUE OSSIBLE CAUSE OSSIBLE SOLUTION
A. Unit fails to start a
regeneration cycle
1. No power supply
2. Defective circuit board
1. Check electrical service & re-set ti e of day
2. Replace faulty parts
B. Softened water is still hard or
leaves iron stains
1. Bypass valve is closed
2. No salt in salt tank
3. Plugged injector/screen
4. Brine refill settings wrong
5. Leak between valve and riser
tube
6. Internal valve leak
1. Open bypass valve
2. Add salt to salt tank
3. Clean parts (see page 9)
4. Correct brine refill settings (Table 1)
5. Check if riser is cracked or O-ring is da aged.
Replace faulty parts
6. Replace valve seals, spacer and piston
asse bly
C. Salt use is high 1. Refill ti e is too high 1. Correct brine refill settings (table 1)
D. Low water pressure 1. Iron or scale buildup in line
feeding softener
2. Iron buildup inside valve or
tank
3. Inlet of control valve plugged
due to dirt
1. Clean/replace supply line
2. Clean control valve & add resin cleaner to clean
bed. Increase regeneration frequency
3. Clean control valve inlet
E. Resin in drain line 1. Air in water syste
2. Incorrect or issing drain line
flow control (DLFC)
1. Check well syste for proper air eli ination
2. Check and replace DLFC
F. Too uch water in brine
tank
1. Plugged injector or screen
2. Plugged brine valve
3. DLFC plugged
1. Clean parts (page 9)
2. Clean parts
3. Clean DLFC
G. Unit fails to draw brine 1. DLFC plugged
2. Injector or screen is plugged
3. Inlet pressure too low
4. Internal valve leak
1. Clean DLFC
2. Clean parts
3. Increase in pressure to at least 25 psi
4. Replace seals, spacer & piston asse bly
H. Unit cycles continuously 1. Defective circuit board 1. Replace faulty parts
I. Water flows to drain
continuously
1. Valve settings incorrect
2. Internal leak
1. Check valve settings
2. Replace seals, spacer & piston asse bly
J. Softener is leaking between
the bypass valve and control
valve
1. Possible O-ring leak
Check the etal adapter clips holding the 2
co ponents together and tighten if necessary.
Replace O-rings as required
K. Softener is always flashing
through different pieces of
infor ation
This is nor al No action required
L. I a having difficulty accessing
level 2 progra ing?
Unlock the screen by pressing and holding the
enu button for 3 seconds. Press and hold both
up and down arrows until the syste language
appears. See video at
http://rainfresh.ca/how_to_videos.php
M. My display screen is blank 1. Power cord ay be unplugged
fro either adapter or receptacle
2. Defective circuit board
1. Re-connect power cord
2. Call Rainfresh to receive new circuit board with
replace ent instructions
Need help troubleshooting? Call Toll Free 1-800-667-8072 Monday to Friday 8:30 AM to 5 PM EST.

15
ARTS LIST
Item
No. art No. Description Qty
A01 05056087 Screw - M5x12
(Hexagon) 3
A02 05056088
Screw - M5x16
(Hexagon with
washer)
2
A03 05056047 End plug retainer 1
A04 05030002 Piston rod 1
A05 05056097 Piston pin 1
A06 05056023 End plug 1
A07 05056070 Quad ring 2
A08 05056024 End plug washer 1
A09 05056022 Piston retainer 1
A10 05056181 Piston (electrical) 1
A11 05056104 Muffler 1
A12 05056021 Spacer 4
A13 05056073 Seal 5
A14 05030001 Valve body 1
A15 05056129 O-ring φ 23x3 4
A16 05056025 Adaper coupling 2
A17 05056044 Adaptor clip 2
A18 05056090
Screw-ST4. 2x13
(Hexagon with
washer)
2
A19 21709003 Secure clip 2
A20 05056140 Valve connector 1
A21 05056065 O-ring φ 23.6x2.65 2
A22 21319006 Screw adaptor 2
A23 05056508
Screw M5x12
(Hexagon with
washer)
5
A24 05030004 End cover 1
A25 05030013 O-ring φ 30x2.65 1
A26 13000426 Screw-ST2. 9x13
(Large) 2
A27 07060007 Valve botto
connector 1
A28 26010103 O-ring φ 25x3.55 1
A29 05056063 O-ring φ
78.74x5.33 1
A30 05056086
Screw
-
M5x30
(Hexagon with
washer)
2
A31 05056029 Injector cover 1
A32 05056072 O-ring φ 24x2 1
A33 05056027 Injector nozzle 1
A34 05056103 Injector screen 1
A35 05056028 Injector throat 1
A36 05056035
BLFC bu
tton
retainer 1
A37 05056191 BLFC - 2# 1
A38 05056138 O-ring φ 14x1.8 1
A39 05056100B BLFC fitting 1
A40 05056106 Brine line screen 1
A41 05056107 BLFC tube insert 1

16
Limited Warranty:
This “TFM” Series Softener Syste is warranted to the original
Consu er purchaser for a period of one (1) year, fro the
date of purchase, against defects in aterials or
work anship. The electronic controls and ineral tank are
warranted for 5 and 10 years respectively against defects in
aterials or work anship. The co pany's obligation under
this warranty shall consist of repair or replace ent, at its
option, of any part found by co pany inspection to be
defective, provided that the product has not been isused,
abuse, altered or da aged by Consu er with respect to the
original installation, as deter ined by the co pany. This
warranty will not apply if water passing through the Syste
has a) Turbidity / Suspended Solids > 5 pp ( g/l). b)
Hydrogen Sulphide concentrations greater than 0.05 pp
(0.05 g/l). c) Iron concentration greater than 5.0 pp (0.3
g/l), d) Manganese greater than 0.05 pp (0.05 g/l),
e) Tannins or colour or other feed water conditions that
exceed the water quality require ents of the softener. This
li ited Warranty applies only to a unit when returned to the
Warrantor at the owner’s expense and in accordance with
shipping instructions received fro the Warrantor. This
warranty does NOT cover, and is intended to exclude, any
liability on the part of Envirogard for any incidental da ages,
consequential da ages, labour charges or any other costs
incurred in connection with the purchase, installation, use,
aintenance or repair of the syste whether under this
warranty or any other warranty i plied by law. So e
provinces/states do not allow the exclusion of incidental or
consequential da ages, so the above li itation or exclusion
ay not apply to you. This warranty gives you specific legal
rights and you ay also have other rights, which vary fro
province/state to province/state. This warranty applies only
to water filter/syste s purchased in Canada or the U.S.A.
Envirogard roducts Limited
6-446 Major Mackenzie Drive East, Unit 6
Rich ond Hill, ON L4C 1J2, Canada
Tel : [phone] Helpline: 1800 667 8072
Web: www.rainfresh.ca
Feb 2016
To order replacement parts, call
1800 667 8072
Monday to Friday 8:30 AM to 5 PM EST.