Raritan dominion kx III Service manual

Copyright © 2014 Raritan, Inc.
DKX3A-v3.0.0-0B-E
February 2014
255-62-0002-00
Dominion KX III
Administrator Guide
Release 3.0.0

This document contains proprietary information that is protected by copyright. All rights reserved. No
part of this document may be photocopied, reproduced, or translated into another language without
express prior written consent of Raritan, Inc.
© Copyright 2014 Raritan, Inc. All third-party software and hardware mentioned in this document are
registered trademarks or trademarks of and are the property of their respective holders.
FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a residential
environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse,
non-Raritan modification of the product, or other events outside of Raritan's reasonable control or not
arising under normal operating conditions.
If a power cable is included with this product, it must be used exclusively for this product.
In Raritan products that require Rack Mounting, please follow these precautions:
Operation temperature in a closed rack environment may be greater than room temperature. Do
not exceed the rated maximum ambient temperature of the appliances. See Specifications.
Ensure sufficient airflow through the rack environment.
Mount equipment in the rack carefully to avoid uneven mechanical loading.
Connect equipment to the supply circuit carefully to avoid overloading circuits.
Ground all equipment properly, especially supply connections, such as power strips (other than
direct connections), to the branch circuit.

iii
Contents
Chapter 1 Introduction 1
Overview........................................................................................................................................1
What's New in Help........................................................................................................................1
Package Contents..........................................................................................................................2
KX III Device Photos and Features................................................................................................2
Hardware.............................................................................................................................2
Software...............................................................................................................................3
Dominion KX3-832...............................................................................................................4
Dominion KX3-864...............................................................................................................6
Supported Users and Ports per Model................................................................................7
KX III Remote and Local Console Interfaces.................................................................................7
KX III KVM Client Applications.......................................................................................................7
KX III Online Help ..........................................................................................................................8
Chapter 2 Getting Started 9
Install and Configure KX III............................................................................................................9
Allow Pop-Ups ...............................................................................................................................9
Security Warnings and Validation Messages ................................................................................9
Java Validation and Access Warning..................................................................................9
Additional Security Warnings.............................................................................................10
Installing a Certificate...................................................................................................................10
Example 1: Import the Certificate into the Browser...........................................................11
Example 2: Add the KX III to Trusted Sites and Import the Certificate .............................13
Logging In to the KX III ................................................................................................................14
Chapter 3 KX III Interface and Navigation 16
Overview......................................................................................................................................16
KX III Remote Console Interface .................................................................................................16
Port Access Page (Remote Console Display)...................................................................17
Port Action Menu...............................................................................................................20
Left Panel...........................................................................................................................23
KX III Console Navigation..................................................................................................25

Contents
iv
KX III Local Console Interface .....................................................................................................26
Chapter 4 KX III Administrator Help 27
Overview......................................................................................................................................27
KX III Installation and Configuration ............................................................................................28
Rack Mounting...................................................................................................................28
Default Login Information ..................................................................................................29
Step 1: Configuring Network Firewall Settings..................................................................30
Step 2: Configuring KVM Target Servers..........................................................................30
Step 3: Connecting the Equipment....................................................................................34
Step 4: Configuring the KX III............................................................................................36
Step 5: Launching the KX III Remote Console..................................................................42
Step 6: Configuring the Keyboard Language (Optional) ...................................................43
Step 7: Create and Install an SSL Certificate....................................................................44
Rack PDU (Power Strip) Outlet Control.......................................................................................45
Overview............................................................................................................................45
Turning Outlets On/Off and Cycling Power .......................................................................46
USB Profiles.................................................................................................................................47
Overview............................................................................................................................47
CIM Compatibility...............................................................................................................48
Available USB Profiles.......................................................................................................48
Selecting Profiles for a KVM Port......................................................................................54
User Management .......................................................................................................................54
User Groups ......................................................................................................................54
Users .................................................................................................................................62
Authentication Settings......................................................................................................66
Changing a Password .......................................................................................................78
Device Management....................................................................................................................79
Network Settings................................................................................................................79
Configuring Ports...............................................................................................................84
Device Services...............................................................................................................122
Power Supply Setup........................................................................................................142
Connect and Disconnect Scripts .....................................................................................144
Port Group Management.................................................................................................149
Changing the Default GUI Language Setting..................................................................152
Security Management................................................................................................................153
Security Settings..............................................................................................................153
Configuring IP Access Control.........................................................................................163
SSL Certificates...............................................................................................................165
Security Banner...............................................................................................................168
Maintenance ..............................................................................................................................170
Audit Log..........................................................................................................................170
Device Information...........................................................................................................171
Backup and Restore........................................................................................................173
USB Profile Management................................................................................................175
Upgrading CIMs...............................................................................................................176
Upgrading the KX III Firmware ........................................................................................176
Upgrade History...............................................................................................................178
Rebooting the KX III ........................................................................................................178

Contents
v
Stopping CC-SG Management........................................................................................180
Diagnostics ................................................................................................................................181
Network Interface Page...................................................................................................181
Network Statistics Page...................................................................................................181
Ping Host Page................................................................................................................183
Trace Route to Host Page...............................................................................................184
Device Diagnostics..........................................................................................................185
KX III Local Console ..................................................................................................................186
Security and Authentication.............................................................................................187
Configuring KX III Local Port Settings from the Local Console.......................................187
Command Line Interface (CLI) ..................................................................................................191
Overview..........................................................................................................................191
Accessing the KX III Using CLI........................................................................................191
SSH Connection to the KX III ..........................................................................................192
Logging In........................................................................................................................192
Navigation of the CLI.......................................................................................................193
Initial Configuration Using CLI.........................................................................................194
CLI Prompts.....................................................................................................................195
CLI Commands................................................................................................................195
Administering the KX III Console Server Configuration Commands...............................196
Configuring Network........................................................................................................197
Dual Video Port Groups.............................................................................................................198
Recommendations for Dual Port Video...........................................................................199
Dual Video Port Group Supported Mouse Modes...........................................................199
CIMs Required for Dual Video Support...........................................................................200
Dual Port Video Group Usability Notes ...........................................................................200
Permissions and Dual Video Port Group Access............................................................201
Example Dual Port Video Group Configuration...............................................................202
Dual Port Video Configuration Steps...............................................................................203
Raritan Client Navigation when Using Dual Video Port Groups......................................206
Direct Port Access and Dual Port Video Groups.............................................................207
Dual Port Video Groups Displayed on the Ports Page....................................................207
Updating the LDAP Schema......................................................................................................207
Returning User Group Information ..................................................................................207
Setting the Registry to Permit Write Operations to the Schema .....................................209
Creating a New Attribute .................................................................................................209
Adding Attributes to the Class .........................................................................................210
Updating the Schema Cache...........................................................................................212
Editing rciusergroup Attributes for User Members ..........................................................212
Chapter 5 Virtual KVM Client (VKC) Help 215
Overview....................................................................................................................................215
Connect to a Target Server .......................................................................................................216
Configuring Connection Properties............................................................................................217
Access Connection Properties ........................................................................................217
About Connection Properties...........................................................................................217
Default Connection Property Settings - Optimized for Best Performance.......................218
Optimize for: Selections...................................................................................................219
Video Mode......................................................................................................................219

Contents
vi
Noise Filter.......................................................................................................................220
Connection Information..............................................................................................................221
Access and Copy Connection Information ......................................................................221
USB Profiles...............................................................................................................................222
Keyboard....................................................................................................................................223
Send Ctrl+Alt+Del Macro.................................................................................................223
Send LeftAlt+Tab.............................................................................................................223
Setting CIM Keyboard/Mouse Options............................................................................223
Send Text to Target.........................................................................................................223
Keyboard Macros.............................................................................................................224
Build a New Macro...........................................................................................................224
Import Macros..................................................................................................................225
Export Macros..................................................................................................................226
Video Properties ........................................................................................................................227
Refreshing the Screen.....................................................................................................227
Auto-Sense Video Settings..............................................................................................227
Calibrating Color..............................................................................................................228
Adjusting Video Settings..................................................................................................228
Screenshot from Target Command (Target Screenshot)................................................230
Mouse Options...........................................................................................................................231
Dual Mouse Modes..........................................................................................................232
Single Mouse Mode.........................................................................................................235
Tool Options...............................................................................................................................235
General Settings..............................................................................................................235
Client Launch Settings.....................................................................................................238
Configuring Port Scan Settings in VKC and AKC............................................................240
View Options..............................................................................................................................241
View Toolbar....................................................................................................................241
View Status Bar...............................................................................................................241
Scaling.............................................................................................................................242
Full Screen Mode.............................................................................................................242
Virtual Media..............................................................................................................................243
Prerequisites for Using Virtual Media..............................................................................243
Mounting Local Drives.....................................................................................................244
Supported Tasks Via Virtual Media.................................................................................244
Supported Virtual Media Types.......................................................................................245
Supported Virtual Media Operating Systems ..................................................................245
Number of Supported Virtual Media Drives.....................................................................246
Connecting and Disconnecting from Virtual Media .........................................................246
Virtual Media in a Windows XP Environment..................................................................248
Virtual Media in a Linux Environment..............................................................................249
Virtual Media in a Mac Environment................................................................................249
Virtual Media File Server Setup (File Server ISO Images Only).....................................250
Smart Cards...............................................................................................................................251
Smart Card Minimum System Requirements, CIMs and Supported/Unsupported Smart
Card Readers ..................................................................................................................251
Authentication When Accessing a Smart Card Reader...................................................251
PC Share Mode and Privacy Settings when Using Smart Cards....................................251
Smart Card Reader Detected..........................................................................................252
Mount a Smart Card Reader ...........................................................................................252
Update a Smart Card Reader..........................................................................................253
Send Smart Card Remove and Reinsert Notifications ....................................................253

Contents
vii
Unmount (Remove) a Smart Card Reader......................................................................253
Digital Audio...............................................................................................................................254
Supported Audio Device Formats....................................................................................254
Audio Playback and Capture Recommendations and Requirements.............................255
Audio Level......................................................................................................................255
Recommendations for Audio Connections when PC Share Mode is Enabled................255
Bandwidth Requirements ................................................................................................255
Saving Audio Settings .....................................................................................................257
Connecting to Multiple Targets from a Single Remote Client .........................................257
Connecting and Disconnecting from a Digital Audio Device...........................................258
Adjusting Capture and Playback Buffer Size (Audio Settings)........................................261
Version Information - Virtual KVM Client...................................................................................261
Chapter 6 Active KVM Client (AKC) Help 262
Overview....................................................................................................................................262
Connect to a Target Server .......................................................................................................262
AKC Supported Microsoft .NET Framework..............................................................................263
AKC Supported Operating Systems..........................................................................................263
AKC Supported Browsers..........................................................................................................264
Prerequisites for Using AKC......................................................................................................264
Allow Cookies..................................................................................................................264
Include KX III IP Address in 'Trusted Sites Zone'............................................................264
Disable 'Protected Mode'.................................................................................................264
Enable AKC Download Server Certificate Validation ......................................................264
Chapter 7 KX III Local Console - KX III End User Help 265
Overview....................................................................................................................................265
Accessing a Target Server ........................................................................................................265
Local Console Video Resolutions..............................................................................................266
Simultaneous Users...................................................................................................................266
Hot Keys and Connect Keys......................................................................................................266
Return to the KX III Local Console Interface - Default Hot Key ......................................267
Connect Key Examples ...................................................................................................267
Special Sun Key Combinations .......................................................................................268
Scanning Ports - Local Console ................................................................................................269
Scanning Port Slide Show - Local Console.....................................................................270
Target Status Indicators During Port Scanning - Local Console.....................................272
Configure Local Console Scan Settings..........................................................................272
Scan for Targets - Local Console....................................................................................273

Contents
viii
Local Console Smart Card Access............................................................................................273
Local Console USB Profile Options...........................................................................................275
KX III Local Console Factory Reset...........................................................................................276
Resetting the KX III Using the Reset Button on the Device.......................................................276
Appendix A Connecting a KX III and Cat5 Reach DVI - Provide Extended Local
Port Functionality 278
Overview....................................................................................................................................278
About the Cat5 Reach DVI ........................................................................................................278
Connect a KX III and Cat5 Reach DVI.......................................................................................279
Appendix B Accessing a Paragon II from the KX III 282
Overview....................................................................................................................................282
Supported Paragon II CIMS and Configurations .......................................................................283
KX III-to-KX III Paragon CIM Guidelines .........................................................................285
KX III-to-Paragon II Guidelines........................................................................................286
Supported Connection Distances Between Paragon II and KX III ..................................287
Connecting the Paragon II to the KX III .....................................................................................288
Appendix C Managing KX III in dcTrack 289
Overview....................................................................................................................................289
Locate Space in a Cabinet for the KX III....................................................................................290
Add KX III Devices to dcTrack...................................................................................................291
Manually Add a KX III to dcTrack....................................................................................291
Import KX III Devices into dcTrack..................................................................................292
Clone Existing KX III Devices..........................................................................................292
Build Data and Power Circuits for the KX III..............................................................................293
Submit an Add Item Request for the KX III................................................................................293
Manage the KX III Work Order ..................................................................................................293
Visualize the KX III in a Cabinet Elevation and on the Floor Map.............................................294
Managing the KX III Lifecycle ....................................................................................................295
Move a KX III...................................................................................................................295
Power On or Off a KX III..................................................................................................295
Take a KX III On or Off Site.............................................................................................295
Decommission a KX III to Storage...................................................................................296
Decommission a KX III to Archive...................................................................................296
Appendix D Specifications 297
Hardware ...................................................................................................................................297
KX III Dimensions and Physical Specifications ...............................................................297
KX III Supported Target Server Video Resolutions.........................................................300
Target Server Video Resolution Supported Connection Distances and Refresh Rates .301

Contents
ix
Supported KX III Local Port DVI Resolutions..................................................................302
Supported Computer Interface Module (CIMs) Specifications........................................302
Supported Digital Video CIMs for Mac ............................................................................304
Digital CIM Timing Modes ...............................................................................................305
Digital CIM Established and Standard Modes.................................................................305
DVI Compatibility Mode...................................................................................................306
Supported Remote Connections .....................................................................................306
Network Speed Settings..................................................................................................306
Dell Chassis Cable Lengths and Video Resolutions .......................................................308
Smart Card Minimum System Requirements..................................................................308
Supported Smart Card Readers......................................................................................310
Unsupported Smart Card Readers..................................................................................311
Audio Playback and Capture Recommendations and Requirements.............................311
Number of Supported Audio/Virtual Media and Smartcard Connections........................313
KX III Supported Keyboard Languages...........................................................................314
Mac Mini BIOS Keystroke Commands............................................................................315
Using a Windows Keyboard to Access Mac Targets.......................................................316
TCP and UDP Ports Used...............................................................................................316
Software.....................................................................................................................................317
Supported Operating Systems and Browsers .................................................................317
Java and Microsoft .NET Requirements..........................................................................319
Multi-Language Keyboard JRE Requirement..................................................................319
Events Captured in the Audit Log and Syslog.................................................................320
Appendix E Informational Notes 321
Overview....................................................................................................................................321
Java Runtime Environment (JRE) Notes...................................................................................321
Disable Java Caching and Clear the Java Cache...........................................................321
Java Not Loading Properly on Mac .................................................................................322
IPv6 Support Notes....................................................................................................................323
Operating System IPv6 Support Notes ...........................................................................323
AKC Download Server Certification Validation IPv6 Support Notes ...............................323
Dual Stack Login Performance Issues.......................................................................................324
CIM Notes..................................................................................................................................324
Windows 3-Button Mouse on Linux Targets....................................................................324
Windows 2000 Composite USB Device Behavior for Virtual Media................................325
Virtual Media Notes....................................................................................................................325
Cannot Connect to Drives from Linux Clients .................................................................325
Cannot Write To/From a File from a Mac Client..............................................................326
Virtual Media via VKC and AKC in a Windows Environment ..........................................327
Virtual Media Not Refreshed After Files Added...............................................................327
Virtual Media Linux Drive Listed Twice............................................................................328
Accessing Virtual Media on a Windows 2000 .................................................................328
Disconnecting Mac and Linux Virtual Media USB Drives................................................328
Target BIOS Boot Time with Virtual Media......................................................................328
Virtual Media Connection Failures Using High Speed for Virtual Media Connections....328
USB Port and Profile Notes .......................................................................................................329
VM-CIMs and DL360 USB Ports.....................................................................................329
Help Choosing USB Profiles............................................................................................329

Contents
x
Changing a USB Profile when Using a Smart Card Reader ...........................................331
Video Mode and Resolution Notes............................................................................................331
Video Image Appears Dark when Using a Mac...............................................................331
Black Stripe/Bar(s) Displayed on the Local Port .............................................................331
Sun Composite Synch Video...........................................................................................331
SUSE/VESA Video Modes ..............................................................................................332
Keyboard Notes .........................................................................................................................332
French Keyboard.............................................................................................................332
Keyboard Language Preference (Fedora Linux Clients).................................................333
Macros Not Saving on Linux Target Servers...................................................................335
Mac Keyboard Keys Not Supported for Remote Access.................................................335
Mouse Notes..............................................................................................................................335
Mouse Pointer Synchronization (Fedora)........................................................................335
Single Mouse Mode when Connecting to a Target Under CC-SG Control.....................336
Audio..........................................................................................................................................336
Audio Playback and Capture Issues................................................................................336
Audio in a Linux Environment..........................................................................................337
Audio in a Windows Environment....................................................................................337
Smart Card Notes ......................................................................................................................337
Virtual KVM Client (VKC) Smart Card Connections to Fedora Servers..........................337
CC-SG Notes.............................................................................................................................337
Virtual KVM Client Version Not Known from CC-SG Proxy Mode..................................337
Moving Between Ports on a Device.................................................................................338
Browser Notes ...........................................................................................................................338
Resolving Issues with Firefox Freezing when Using Fedora ..........................................338

Contents
xi
Appendix F Frequently Asked Questions 339
General FAQs............................................................................................................................339
Remote Access..........................................................................................................................341
Universal Virtual Media..............................................................................................................344
Bandwidth and KVM-over-IP Performance................................................................................346
IPv6 Networking.........................................................................................................................350
Servers.......................................................................................................................................351
Blade Servers ............................................................................................................................352
Installation..................................................................................................................................354
Local Port - KX IIII......................................................................................................................356
Extended Local Port...................................................................................................................357
Dual Power Supplies..................................................................................................................358
Intelligent Power Distribution Unit (PDU) Control......................................................................358
Ethernet and IP Networking.......................................................................................................359
Local Port Consolidation, Tiering and Cascading......................................................................361
Computer Interface Modules (CIMs)..........................................................................................363
Security......................................................................................................................................364
Smart Cards and CAC Authentication .......................................................................................366
Manageability.............................................................................................................................367
Documentation and Support......................................................................................................368
Miscellaneous ............................................................................................................................369
Index 371

1
In This Chapter
Overview....................................................................................................1
What's New in Help ...................................................................................1
Package Contents .....................................................................................2
KX III Device Photos and Features ...........................................................2
KX III Remote and Local Console Interfaces ............................................7
KX III KVM Client Applications ..................................................................7
KX III Online Help......................................................................................8
Overview
The Dominion KX III is an enterprise-class, secure, KVM-over-IP switch
that provides 1, 2, 4 or 8 users with remote BIOS-level control of 8 to 64
servers.
KX III comes with standard features such as DVI/HDMI/DisplayPort
digital and analog video, audio, virtual media, smart card/CAC, blade
server support, and mobile access.
Deploy KX III individually, or with Raritan’s CommandCenter Secure
Gateway (CC-SG).
What's New in Help
KX III supports DVI video monitors
Also added for this release:
Ability to extend the KX III's reach by connecting to Raritan's
Cat5 Reach DVI - see Connecting a KX III and Cat5 Reach
DVI - Provide Extended Local Port Functionality (on page
278)
Changes to Virtual KVM Client (VKC) and Active KVM Client
(AKC) connection properties - see Configuring Connection
Properties (on page 217)
Enable and disable Favorites in the KX III Remote Client - see
Managing Favorites
Support for all external virtual media drive types
Chapter 1
Introduction

Chapter 1: Introduction
2
Package Contents
Each KX III ships as a fully-configured stand-alone product in a standard
1U (2U for <kxx-864) 19" rackmount chassis. Each KX III device ships
with the following contents:
Amount
included
Item
1
KX III device
1
KX III Quick Setup Guide
1
Rackmount kit
2
AC power cords
1
Set of 4 rubber feet (for desktop use)
1
Application note
1
Warranty card
KX III Device Photos and Features
Hardware
Integrated KVM-over-IP remote access
1U or 2U rack-mountable (brackets included)
Dual power supplies with failover; autoswitching power supply with
power failure warning
Support for the following CIMs:
For virtual media and Absolute Mouse Synchronization, use one
of the following CIMs:
D2CIM-VUSB
D2CIM-DVUSB
D2CIM-DVUSB-DVI
D2CIM-DVUSB-HDMI
D2CIM-DVUSB-DP
Required for PS2 connection:

Chapter 1: Introduction
3
DCIM-PS2
DVI monitor support from the DVI local port
VGA support via a DVI to VGA converter
DVI support via a standard DVI cable
Support for tiering in which a base KX III device is used to access
multiple other tiered devices
Multiple user capacity (1/2/4/8 remote users; 1 local user)
UTP (Cat5/5e/6) server cabling
Dual Ethernet ports (10/100/1000 LAN) with failover
Field upgradable
Local USB User port for in-rack access
USB Keyboard/mouse ports
One front and three back panel USB ports for supported USB
devices
Fully concurrent local and remote user access
Local graphical user interface (GUI) for administration
Centralized access security
Integrated power control
LED indicators for dual power status, network activity, and remote
user status
Hardware Reset button
Note: Release KX III 3.0.0 does not provide modem support, but will in a
future release.
Software
Virtual media support in Windows®, Mac®and Linux®environments*
Absolute Mouse Synchronization*
*Note: Virtual media and Absolute Mouse Synchronization require
use of a D2CIM-VUSB, D2CIM-DVUSB, D2CIM-DVUSB-DVI,
D2CIM-DVUSB-HDMI or D2CIM-DVUSB-DP CIM.

Chapter 1: Introduction
4
Support for digital audio over USB
Port scanning and thumbnail view of up to 32 targets within a
configurable scan set
Web-based access and management
Intuitive graphical user interface (GUI)
Support for dual port video output
256-bit encryption of complete KVM signal, including video and
virtual media
LDAP, Active Directory®, RADIUS, or internal authentication and
authorization
DHCP or fixed IP addressing
Smart card/CAC authentication
SNMP, SNMP3 and Syslog management
IPv4 and IPv6 support
Power control associated directly with servers to prevent mistakes
Integration with Raritan's CommandCenter Secure Gateway (CC-SG)
management unit
CC Unmanage feature to remove device from CC-SG control
Support of Raritan PX1 and PX2 appliances
Dominion KX3-832
KX3-832 Photos
KX3-832 Features

Chapter 1: Introduction
5
Diagram key
Dual Power AC 100V/240V
Local USB Ports
DVI-D Port
32 KVM Ports UTP Cabling
(Cat5/5e/6)
Dual 10/100/1000 Ethernet Access
Tier Port
Note: Release KX III 3.0.0 does not provide
modem support, but will in a future release.

Chapter 1: Introduction
6
Dominion KX3-864
KX3-864 Photos
KX3-864 Features
Diagram key
Dual Power AC 100V/240V
Local USB Ports
DVI-D Port
64 KVM Ports UTP Cabling
(Cat5/5e/6)
Dual 10/100/1000 Ethernet Access
Tier Port

Chapter 1: Introduction
7
Diagram key
Note: Release KX III 3.0.0 does not provide
modem support, but will in a future release.
Supported Users and Ports per Model
Model
Ports
Remote users
KX3-864
64
8
KX3-832
32
8
KX3-808
8
8
KX3-464
64
4
KX3-432
32
4
KX3-416
16
4
KX3-232
32
2
KX3-216
16
2
KX3-132
32
1
KX3-116
16
1
KX3-108
8
1
KX III Remote and Local Console Interfaces
Use the Remote Console interface to configure and manage the KX III
over a network connection.
The Local Console interface provides access to the KX III while at the
rack.
See KX III Remote Console Interface (on page 16) and KX III Local
Console Interface (on page 26), respectively.
KX III KVM Client Applications
KX III works with the Virtual KVM Client (VKC) and the Active KVM Client
(AKC).
For help on using the clients, see Virtual KVM Client (VKC) Help (on
page 215) and Active KVM Client (AKC) Help (on page 262).

Chapter 1: Introduction
8
KX III Online Help
KX III online help is considered your primary help resource. PDF
versions of help are a secondary resource.
See the KX III Release Notes for important information on the current
release before you begin using the KX III.
KVM Client help is provided as part of KX III online help.
Online help is accompanied by the KX III Quick Setup Guide, which can
be found on the Raritan Firmware, Upgrades and Documentation page of
Raritan's website
(http://www.raritan.com/support/firmware-and-documentation).
The Firmware, Upgrades and Documentation page also contains a PDF
version of the end user sections of online help, including KVM Client help,
Local Console Help, Remote Console Help (as applicable), specifications
and so on..
Note: To use online help, Active Content must be enabled in your
browser.