Raritan dominion kx III User manual

Dominion KX III User Station
User Guide
Release 3.1.0
Copyright © Raritan, Inc.
KX3UST
-1E-v3.1.0-E
F
ebruary 2019
255-62-0011-00

ii
•Support for single sign-on: Adding KVM Switches (on page 29)
•Support for RDP, VNC, and SSH access: Managing Targets and
Access Methods (on page 40)
• Single Mouse Mode for Dual Monitor Targets (on page 100)
• Window Layouts (on page 107)
•More access to CC-SG nodes: CommandCenter Secure Gateway
(CC-SG) Integration (on page 134)
• Remote Control (on page 152)
• Desktop Background (on page 151)
•Automatic Reconnection
What's New in the Dominion User
Station User Guide for Release 3.1.0

What's New in the Dominion User Station User Guide for Release 3.1.0
iii
This document contains proprietary information that is protected by
copyright. All rights reserved. No part of this document may be
photocopied, reproduced, or translated into another language without
express prior written consent of Raritan, Inc.
© Copyright 2019 Raritan, Inc. All third-party software and hardware
mentioned in this document are registered trademarks or trademarks of
and are the property of their respective holders.
FCC Information
This Equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
VCCI Information (Japan)

Chapter 1: What's New in the Dominion User Station User Guide for Release 3.1.0
iv
Raritan is not responsible for damage to this product resulting from
accident, disaster, misuse, abuse, non-Raritan modification of the
product, or other events outside of Raritan's reasonable control or not
arising under normal operating conditions.
If a power cable is included with this product, it must be used exclusively
for this product.

v
Contents
What's New in the Dominion User Station User Guide for Release 3.1.0 ii
Chapter 1 Introduction 1
Overview ...............................................................................................................................................2
Package Contents ................................................................................................................................3
Product Photos and Features .............................................................................................................3
Product Features ......................................................................................................................3
Product Photos..........................................................................................................................4
Introduction to the User Station..........................................................................................................5
Front View..................................................................................................................................5
Rear View ...................................................................................................................................6
Side View....................................................................................................................................6
Introduction to the Software................................................................................................................7
Login Screen..............................................................................................................................7
Main Screen and Main Toolbar.................................................................................................9
Online Help and Hotkeys Help................................................................................................10
Chapter 2 Getting Started 12
Installation and Configuration...........................................................................................................12
Step 1: Connect the Equipment..............................................................................................12
Step 2: Initial Log in to the Dominion User Station ...............................................................13
Step 3: Add KX III KVM Switches (without CC-SG integration)..............................................14
Step 4: Access KVM Switches and Ports (without CC-SG integration).................................16
Step 5: Use the KVM Client .....................................................................................................18
Basic Network Settings .....................................................................................................................21
Logout or Shutdown...........................................................................................................................23
VESA Mount (Optional).......................................................................................................................23
Rackmount Using L-type Brackets (Optional)..................................................................................25
Chapter 3 Managing KVM Switches and Ports 27
User Station Configuration................................................................................................................27
Adding KVM Switches ........................................................................................................................29
Editing KVM Switches ........................................................................................................................31
Deleting KVM Switches......................................................................................................................32
Importing KVM Switches ...................................................................................................................32
Bulk Import Examples ............................................................................................................35

Contents
vi
Configuring KVM Ports ......................................................................................................................35
Unavailable Hotkeys for Port Access.....................................................................................38
Port Data Retrieval Status......................................................................................................39
Chapter 4 Managing Targets and Access Methods 40
Adding Targets and Access Methods................................................................................................41
Editing and Deleting Targets and Access Methods..........................................................................43
Known Limitations on Targets ..........................................................................................................44
Chapter 5 Navigation and Access 45
Port Navigator ....................................................................................................................................46
Identifying States of KVM Switches and Ports..................................................................................48
Identifying External Media.................................................................................................................49
Dual Video Port Status.......................................................................................................................49
Using Search ......................................................................................................................................50
Using Filters .......................................................................................................................................50
Chapter 6 Port Scanner 53
Operating the Port Scanner...............................................................................................................54
Scanner Options.................................................................................................................................56
Chapter 7 Using the KVM Client 58
Connection Properties .......................................................................................................................59
Default Connection Properties ...............................................................................................61
Text Readability .......................................................................................................................61
Color Accuracy ........................................................................................................................62
Video Mode...............................................................................................................................62
Noise Filter ..............................................................................................................................62
Keyboard Macros ...............................................................................................................................63
Mouse Settings...................................................................................................................................64
Synchronize Mouse .................................................................................................................65
Single Mouse Cursor...............................................................................................................65
Dual Mouse Modes ..................................................................................................................66
Mouse Synchronization Tips ...................................................................................................68
Video Settings.....................................................................................................................................69
Advanced Video Settings.........................................................................................................71
Advanced Color Settings.........................................................................................................73
Peripheral Devices and USB Settings...............................................................................................74
Audio Device ............................................................................................................................76
Virtual Media............................................................................................................................78
SmartCard Reader ..................................................................................................................83

Contents
vii
Disconnecting a Virtual Device...............................................................................................87
USB Profiles ............................................................................................................................88
Power Control ....................................................................................................................................91
View Settings ......................................................................................................................................92
Fit window to Target................................................................................................................92
Retain Window Size .................................................................................................................92
Scale Video...............................................................................................................................92
Show Window Decorations .....................................................................................................93
Full-Screen Mode....................................................................................................................93
Hide Mouse Cursor..................................................................................................................93
Window Management ........................................................................................................................94
Dual Video Port Connections.............................................................................................................96
Chapter 8 Setting User Preferences 97
KVM Client Settings ...........................................................................................................................97
Single Mouse Mode for Dual Monitor Targets.....................................................................100
Managing Keyboard Macros............................................................................................................100
Executing Macros..................................................................................................................102
Editing or Deleting Macros ...................................................................................................102
Keyboard Macro Example.....................................................................................................103
Audio Settings ..................................................................................................................................103
Hotkeys .............................................................................................................................................104
Move Keys ..............................................................................................................................105
Switch Keys............................................................................................................................107
Window Layouts ...............................................................................................................................107
Change Password ............................................................................................................................108
Chapter 9 Administration Features 110
Users.................................................................................................................................................111
Editing or Deleting Users......................................................................................................113
User Groups .....................................................................................................................................114
Privileges ...............................................................................................................................115
Editing or Deleting User Groups ..........................................................................................117
LDAP .................................................................................................................................................118
Adding LDAP Servers............................................................................................................120
Enabling or Disabling the LDAP Authentication..................................................................128
Searching for LDAP Users and Groups................................................................................129
Configuring the Maximum Search Results and Local Authentication Settings.................131
Logging in with LDAP............................................................................................................132
LDAP Login Failure Message ...............................................................................................133
CommandCenter Secure Gateway (CC-SG) Integration ................................................................134
CC-SG Integration Requirements ........................................................................................134
Enabling CC-SG Integration..................................................................................................135

Contents
viii
Logging in with CC-SG Integration.......................................................................................137
Navigator with CC-SG Integration........................................................................................138
CC-SG Authentication Fallback............................................................................................141
Trusted Certificates .........................................................................................................................141
Removing an Installed Certificate ........................................................................................142
Certificate Failure Messages................................................................................................143
Server Certificate .............................................................................................................................144
Import Private Key and Certificate.......................................................................................145
Create Self Signed.................................................................................................................146
Security Settings ..............................................................................................................................148
Display Settings................................................................................................................................150
Desktop Background .......................................................................................................................151
Remote Control ................................................................................................................................152
Using Remote Control...........................................................................................................153
Chapter 10 Maintenance Features 154
Event Log ..........................................................................................................................................155
Event Type and Description ..................................................................................................156
Event Log Archives................................................................................................................156
Backup and Restore.........................................................................................................................161
Exporting and Importing Backup Files ................................................................................163
Deleting Backup Files ...........................................................................................................164
Factory Reset ...................................................................................................................................165
Software Update...............................................................................................................................166
Support .............................................................................................................................................168
Support Login ........................................................................................................................168
Log Level for Diagnostic Log Files .......................................................................................169
Diagnostic Log File................................................................................................................169
About this Device..............................................................................................................................170
Chapter 11 System Settings 171
Date/Time .........................................................................................................................................171
Date and Time........................................................................................................................172
Time Zone ..............................................................................................................................173
Keyboard...........................................................................................................................................174
Keyboard Layouts..................................................................................................................175
Mouse Keys............................................................................................................................176
Monitor .............................................................................................................................................178
Mouse ...............................................................................................................................................180
Network Connections ......................................................................................................................181
IPv4 Settings ..........................................................................................................................183
IPv6 Settings ..........................................................................................................................187
Ethernet Settings ..................................................................................................................190

Contents
ix
Default Shortcut Icons in the Main Toolbar....................................................................................191
Keyboard Layout Icon............................................................................................................191
Volume Icon ...........................................................................................................................192
Network Icon .........................................................................................................................192
Clock Icon ..............................................................................................................................193
Location and Clock Time Format .........................................................................................195
Chapter 12 Additional Features 198
Screen Unlocking.............................................................................................................................198
Factory Reset at Startup..................................................................................................................199
Take a Screenshot ...........................................................................................................................200
Appendix A Specification 201
Appendix B Authentication of User Stations and KVM Switches 202
Appendix C Available Key Sets 204
Appendix D Card Reader Restriction Caused by KX III KVM Switch Settings 207
Appendix E Certificate Requirements 208
Index 213

1
This chapter introduces the Dominion KX III User Station (Dominion User
Station).
In This Chapter
Overview ........................................................................................................ 2
Package Contents ......................................................................................... 3
Product Photos and Features....................................................................... 3
Introduction to the User Station................................................................... 5
Introduction to the Software......................................................................... 7
Chapter 1
Introduction

Chapter 1: Introduction
2
Overview
The Dominion User Station (DKX3-UST) is designed to access servers
and computer devices connected to Dominion KX III KVM switches from
customer LAN/WAN networks. ALL KX III KVM switches are supported.
Access to servers and devices on the network via RDP, SSH, and VNC is
also supported.
Note: For information on KX III KVM switches, access its user
documentation from its application or the Dominion KX III section of the
Raritan website's
Support page ( http://www.raritan.com/support/ ).
You can store the IP addresses of multiple KX III KVM switches on the
Dominion User Station so that you can remotely access any IT device
connected to these KVM switches with only one click.
Illustration diagram:

Chapter 1: Introduction
3
A
A USB Keyboard, USB mouse, and one or two HDMI- or
DisplayPort-interfaced monitors
B
Analog or digital audio appliances
C
Optional smart card reader for remote IT device authentication
D
External drives as virtual media, such as CD-ROM
E
USB drives for virtual media or User Station software update
F
Optional integration with CC-SG
Package Contents
The Dominion User Station ships with the following contents.
•Dominion User Station
•Power adapter
•VESA mount kit
•Quick Setup Guide
•Warranty card
•L-type rackmount kit (optional)
Product Photos and Features
Product Features
•Support KVM-over-IP connections to target servers
Note: The User Station CANNOT access a KVM port that is connected
to a tiered KVM switch or a blade chassis server.
•Support a HDMI- or DisplayPort-interfaced monitor
•Support for dual video ports
•Support dual monitors
•Support dual LAN connections
•Support virtual media, including external DVD or USB drives
Note: Virtual media is supported only when the accessed KX III KVM
switch supports it and you have permissions to use virtual media.
See
Virtual Media (on page 78).

Chapter 1: Introduction
4
•Support USB audio
•Support power control for target servers (with Raritan PX PDUs)
•Support authentication to target servers via an optional smart card
•Support authentication and authorization via LDAP
•Support the optional FIPS 140-2 mode
Product Photos
Dominion User Station
Power adapter and cord

Chapter 1: Introduction
5
VESA mount kit
Introduction to the User Station
Front View
1. Microphone input 5. Power button
2. Audio output 6. SD card reader
3. Power LED 7. USB 2.0 ports
4. Hard disk LED

Chapter 1: Introduction
6
Rear View
1. RS232/RS422/RS485 7. USB 3.0 ports
2. RS232 8. USB 2.0 ports
3. Ventilation 9. DisplayPort (DP) video 1
4. DC power input 10. DisplayPort (DP) video 2
5. Gigabit LAN port 1 11. HDMI video
6. Gigabit LAN port 2 12. Connector for external
power button
Note: Both RS232 ports are reserved and cannot be used by the user.
The connector for external power button is reserved for future use.
Side View
1. Kensington Lock holes

Chapter 1: Introduction
7
Introduction to the Software
After powering on the User Station, the Login Screen is shown.
After successfully logging in to the User Station, the Main Screen
displays.
Login Screen

Chapter 1: Introduction
8
•System date and time
•Keyboard language (default US English) and Restart or
Shut Down
•Login: The login icon indicates the authentication type being used:
Local, LDAP, or CC-SG.
•A local authentication checkbox is available whenever the username
"admin" is entered, and when "Allow access for local users" is
enabled in either LDAP or CC-SG integration mode.

Chapter 1: Introduction
9
Main Screen and Main Toolbar
The screen displayed after login is the Main Screen. When logging in for
the first time, a welcome message is displayed.
The Main Toolbar is located at the bottom of this screen. This toolbar
shows the Main Menu, shortcut icons and lists any open User Station and
KVM Client windows.
1. Main Menu:
This menu contains the primary User Station commands and system
settings.
2. Open window(s):
If any window is launched, its name is shown in the Main Toolbar. In
the above diagram, only the Port Navigator window is launched.
You can right-click any open window in the Main Toolbar to minimize,
maximize, move, resize and so on.
3. Shortcut icons for viewing/configuring system settings:
Hover your mouse pointer over an icon to view information, or click
or right-click it to configure settings.
Note: The above diagram shows factory default icons. More icons
may be available if you change any system settings. For example,
Displays (see " Monitor " on page 178).

Chapter 1: Introduction
10
Default icons
Description
The Keyboard Layout icon indicates the current keyboard layout. The
default is
en (American English).
See
Keyboard Layout Icon
(on page 191).
This icon controls the volume. See
Volume Icon
(on page 192).
This icon shows or configures the network information. See
Network
Icon
(on page 192).
The Clock icon indicates the day of the week, date and current time. See
Clock Icon
(on page 193).
Online Help and Hotkeys Help
Both online help for using the Dominion User Station and information on
pre-programmed hotkeys are available in the Main Menu.
Online help:
•Choose Main Menu > Help > User Manual.
You must be connected to the Internet to access Dominion User
Station's online help.
Information on pre-programmed hotkeys:
•Choose Main Menu > Help > Help on Hotkeys.
A list of pre-programmed as well as user-configurable hot keys for
the User Station displays onscreen.
Note: Information on most hot keys is also available in this User
Guide. See Configuring KVM Ports (on page 35) and Hotkeys for
Controlling User Station Windows (see " Move Keys " on page 105).