Rascal Vista User manual

Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: [phone] www.electricmobility.co.uk E. and 0.E. Issue 1 02/2019
WHITE OUT CE
Rascal Vista
and Vista DX Scooters
Owner’s Manual & Service Record
Rascal Vista DX Scooter
Rascal Vista Scooter

Electric Mobility Euro Ltd offers these robust,
manoeuvrable scooters for convenient indoor and
outdoor use. The Vista series of scooters can
easily be dismantled for transport in cars, MPVs
and vans. The Vista scooters differ from each other
as shown in the Specifications section of this
manual. Provided that your scooter is maintained
and operated in accordance with this manual it
should last for many years, and provide you with
freedom and independence.
Please read this manual thoroughly before using
your scooter. If you have any doubts about
warnings or instructions, ask your dealer for an
explanation. If at any time you feel that you may not
be able to control your scooter safely, do not drive
it, and consult your dealer for a solution. If you think
the scooter may be damaged, do not drive it and
contact your dealer for advice.
We suggest that you keep this owner’s manual in a
safe place as it contains essential safety, operation
and maintenance information for this scooter.
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Notice
All Electric Mobility Vehicles are sold through
authorised dealers. Make sure your dealer
demonstrates all the features of the product
prior to, or when, it is delivered.
Warning!
This manual contains important safety notices.
Please take time to read and understand them.
Ignoring them may endanger you or others.
Rascal Vista and Vista DX Scooters Owner’s Manual and Service Record
Rascal Vista DX Scooter

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Contents
Dealer information 4
Features and layout 4
Safety information 5
Intended use 5
Safety Information - General Warnings 6
Controls 8
Freewheel Device 9
Brakes 9
Armrest adjustment 10
Seat back adjustment 10
Swivel seat 10
Sliding seat 10
Tiller folding and tiller transport lock 11
Transferring in and out of your scooter. 11
Operation 12
Driving the vehicle 12
Driving the vehicle - hazards 13
Transporting your scooter 14
Air travel 16
Assembling your scooter following transportation 16
Battery charging 17
User maintenance 19
Servicing & maintenance 19
Scooter Diagnostic Functions 20
Troubleshooting guide 21
Additional safety information 22
Additional information 22
Frequently asked questions 22
Engineers checklist 23
Technical information regarding EMI 24
Technical specification - Rascal Vista 25
Technical specification - Rascal Vista DX 26
Service log 27

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Dealer Information
For product information see serial number plate on
the seat post under the seat.
Features and Layout
Photo shows the Rascal Vista DX scooter. Note -
image shows Captain Seat option. See the technical
specification for full details and
other configurations.
This is your contact number
for service and support
Dealer Stamp
Telephone:
Email:
Product Model Number
Serial Number
Date of Purchase
Owner
2. Slide and swivel seat functions
3. Fold down backrest
7. Rear coil suspension
Freewheel lever
5. Twin removable
battery packs
6. Safety cut-out device
8. Finger control lever
9. Removable basket
10. Tiller transport lock
11. Tiller adjustment
14. Puncture proof
solid tyres
15. Tiller Charging point
1. Delta-bar tiller
4. Fold up /
adjustable armrests
Manufacturer: Electric Mobility Euro Limited
Canal Way, Ilminster, Somerset TA19 9DL
Company Registration in England No. 2419231
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Rascal Vista and Vista DX Scooters Owner’s Manual and Service Record
12. Front and rear LED
position lighting
13. Front tilt suspension
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Safety Information
Read this manual thoroughly before driving
or operating the vehicle.
If you have any doubt about the content of this
manual phone your dealer to resolve the problem.
Please read this manual, and ensure your scooter is
serviced regularly.
Book symbol: This symbol appears
on the product. Please read this
product manual before assembling
or operating the scooter.
Pinchpoint symbol: Wherever you
see this sign there is a nearby risk
of injury owing to a pinch or
crushing point.
Tip symbol: This sign indicates
advice on how to get the most from
your scooter.
© 2019 Electric Mobility Euro Ltd.
No liability is assumed with respect to the use of any
information contained in this publication. While every
precaution has been taken in the preparation of this
publication Electric Mobility Euro Ltd. assumes no
responsibility for errors or omissions nor is any liability
assumed for damages resulting from the use of infor-
mation contained in this publication. This publication,
as well as the operational details described herein, is
subject to change without notice.
Intended use
of the vehicle/s
The Rascal Vista series of scooters are designed for
use by adults with a disability (up to the maximum
recommended weight (see Technical Specification
sheet) who require a robust daily use scooter that is
ideal for both indoor and outdoor use.
These scooters are intended for use both outdoors
and indoors on hard /smooth surfaces. Kerbs
should be avoided, but the scooters can mount
kerbs and small obstacles up to that specified in the
Technical Specification sheet.
Users could endanger themselves and others if
they are not capable of driving their scooter safely.
Dealers will advise on the most suitable vehicle from
the Electric Mobility range, but it is up to users to
ensure that they have the manual dexterity to drive
the vehicle, adequate sight and hearing to per-
ceive danger in time, and can at all times operate
the scooter safely in the expected conditions. If in
doubt we suggest you consult a healthcare
professional and your nearest dealer for advice on
the most suitable scooter for your particular
condition. Users should also regularly assess their
ability to operate their vehicle safely.
The Rascal Vista series of scooters should not be
used on potholed, rutted or slippery surfaces such
as grass.
Within this manual there are
important safety notices. They are
clearly marked with the sign (left)
Make sure that you understand all
these notices. If you have any doubt,
contact your dealer.

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Safety Information
General Warnings
Warning: The operation of scooters can endanger
the life of the driver or third parties. Any driver
should always be fully capable of operating this
vehicle safely.
Warning: Sitting for long periods may increase the
chance of thromboses or pressure sores. Users
prone to such conditions are advised to take med-
ical advice.
Warning: The Rascal Vista range of scooters has
been designed and tested for drivers with weights
up to those in the Technical Specification Sheets.
These weights should never be exceeded.
Warning: Tiller Mounted Basket. The basket
mounted on the tiller has a weight limit as shown in
the Technical specification. Do not exceed this as it
could affect stability and performance. Do not carry
or attach anything to the handlebars or controls as
this could affect driving safety.
Warning: Do not exceed the specification; do not
modify this scooter or use it other than as a scooter.
Warning: Passengers, including children, should
never be carried.
Warning: Electromagnetic interference may affect
the driving of this scooter:
• Do not operate devices such as CB radios or
mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as
television and radio stations.
If your vehicle ever starts to operate by itself switch
it off and report this to your Dealer.
Warning: The operation of any scooter may affect
sensitive electronic circuits such as alarm systems
or automatic doors in shops.
Driving
Before driving, refer to ”Driving Your Vehicle”
… later in this manual
Warning: Ambient Operating Temperature
Range. Do not use your scooter in temperatures
outside the range stated in the specifications sec-
tion of this manual. Driving in very hot or very cold
conditions can make driving more hazardous.
Warning: Freewheel Device/Mode. Before getting
on your scooter always check that the freewheel
lever is in the Drive position. When the freewheel
lever is in the freewheel position, the main brakes
on your scooter will not function. Extra care should
be taken with your scooter when it is in freewheel
mode as it could move without warning. You must
never sit on or try to ride your scooter when it is in
freewheel mode as serious injury or death may result.
NEVER SIT ON THE SCOOTER WHEN IN
FREEWHEEL MODE.
Warning: Transferring On and Off. Do not
attempt to get on or off your scooter unless it is
switched off, at rest, and on a stable, level surface.
Never get on or off on a hill.
Warning: Damage. Before driving off, check the
scooter for damage, particularly that which could
affect the controls, wheels, freewheel function and/
or drive motor.
Warning: Footrest. Before switching on the scooter,
always make sure that your feet are safely on the
footrest areas. If you drive forward with your feet
still on the ground, they could become trapped
under the scooter and serious injury may result.
Warning: Armrests. Do not use the armrests as a
support when getting in or out of the scooter. Make
sure the armrests are lowered and secure before
you start off otherwise you may fall out.
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Warning: Entanglement. Do not wear clothing
or carry items on the scooter that could become
entangled in wheels or other moving parts whilst
operating the scooter. Severe injury may result.
Warning: Battery Charge Level. Before driving
off, always check the battery indicator. If you are in
any doubt, ensure all the batteries are fully charged
before starting on a journey.
Warning: Castoring. Be aware that, if you set off
when the front wheels are not straight, the initial
movement could be partially sideways.
Warning: Power. Unless there is an emergency,
do not switch the power off when moving. The
Scooter may stop very suddenly. Release the forward
/ reverse control and the scooter will come to a
controlled stop.
Warning: Slopes. On steep slopes the scooter
could topple over. Always try to avoid crossing a
slope. If you have to cross a slope, take great care
to avoid tipping. Never make sharp turns on slopes.
Never drive on slippery or icy slopes. - If you are not
comfortable with the hill gradient, consider an
alternative route. See “Driving Your Vehicle” –
Hazards for more advice.
Warning: Kerbs. You should always try to avoid
driving up or down kerbs as this may cause the
scooter to topple. Use access ramps wherever
possible. Never attempt to climb or descend
kerbs greater than that noted in the Technical
Specification. If you have to climb or descend a low
kerb, always tackle it straight on. See “Driving Your
Vehicle” – Hazards for more advice.
Warning: Speed. Turning at maximum speed
might cause the scooter to topple over. Always slow
down for turns. Always slow down when amongst
pedestrians and ensure you do not run into them.
Warning: Stopping. If the scooter stops suddenly
when turning, it might topple. Try not to brake when
turning. Always take particular care when turning.
Warning: Reversing. Always take particular care
when reversing the scooter as injury to other people
may occur if safe distances are not maintained.
Warning: Leaning Over. Do not lean sideways, as
this could cause the scooter to topple.
Warning: Escalators. Never drive the scooter onto
an escalator as this could cause the scooter to top-
ple and result in severe injury.
Warning: Roads. This scooter is not designed or
approved for use on public roads, apart from cross-
ing roads at designated places.
Warning: Driving in Poor Visibility. Scooters are
not easily seen. Your scooter is not intended for use
in darkness or in poor visibility.
Warning: Carrying Items. Do not carry or attach
anything to the handlebars or controls as this could
affect the driving safety.
Warning: Hot Surfaces. If the scooter is left out
in the sun, surfaces could become extremely hot.
Always try to park the vehicle in the shade.
Warning: Seats in Vehicles. This scooter is not
suitable for use as a seat for an occupant when in a
motor vehicle.

Controls
Before driving your vehicle it is important to
familiarise yourself with the controls. Do not attempt
to drive the vehicle before reading the rest of this
Manual.
Dashboard Description
1. Battery Indicator: Battery Indicator: This
indicator shows the level of charge in the batteries.
When in the green area the batteries are fully
charged. When in the yellow area the batteries need
recharging and when in the red area the batteries
urgently need recharging. Note: When the vehicle is
climbing a steep incline or starting off, the level may
drop momentarily; this is normal.
2. Speed Control: This controls the top speed of
your scooter. When the knob is turned fully to the
left, this is the slowest speed setting, marked by
a tortoise. As the knob is turned to the right the
speed will increase to a maximum, marked by a
hare. Set the speed before you move off. Do not
adjust the speed control dial when the vehicle is
moving.
3. Power On Indicator / Status LED: This indicator
shows the status of the scooter – either on or off.
Note. The controller has a diagnostic mode: If the
LED flashes, this indicates that the controller has
detected an error or fault. If this happens refer to
the diagnostic table at the back of this manual for
a solution.
Tip: One of the most common “faults” is that the
scooter has been switched on with the free-wheel
function enabled– Just turn the power on/off key to
the off position, position the freewheel lever in drive
and turn the ignition key back to the ON position.
4. Horn: Press the button and the horn will sound.
Release and the horn will cease.
5. Ignition Key: Dependent on the model of scooter,
the ignition key may have to be pushed in before you
can turn the vehicle on or off. Remember to remove
the key when not in use. Do not leave the ignition
on when not in use, especially when charging the
vehicle.
6. Finger control: To operate, turn the key to the
“on” or “I” position on the ignition. Pull the right
hand lever towards you and the machine moves
forward. The more you pull the lever the faster the
scooter goes. To brake, release the lever. Again the
faster the lever is released the quicker you will stop.
To reverse, pull the left lever towards you. Do not
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pull both levers at once. Note. The controls can be
changed for customers with a left-hand bias. Please
contact your local dealer for information.
7. Lighting: This rocker switch controls the front
and rear LED lights fitted to your scooter. When the
lights are switched on, the switch will illuminate and
the front and rear position lights will be illuminated.
Switch off the lights by actuating the switch. The
switch backlight will extinguish.
Charging Point: The charging point is situated on
the side of the tiller head. (see Battery Charging
section of this manual for further details)
Freewheel Device
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When the vehicle is switched off the brakes are
automatically engaged. This is called “Failsafe
Braking”. Also, if the batteries are flat, the brakes
are automatically applied. There may be occasions
where you may wish to move the vehicle without
power. To do this there is a Freewheel Device fitted.
The Freewheel device (Fig.8) allows the vehicle to be
pushed without power. To activate, first locate the
lever. When standing behind the scooter, it is located
on the right hand side of the rear of the vehicle -
See Illustration.
• Make sure the On/Off (ignition) key is in the off
position.
• Move the lever UP The vehicle can now be
pushed in Freewheel.
• Move the lever DOWN to engage drive. The
vehicle is now braked. This is the normal operating
position.
• IF YOU ARE NOT COMPLETELY SURE OF
THIS FEATURE CONTACT YOUR DEALER
BEFORE OPERATING THE SCOOTER.
NOTE: To avoid excessive strain on the tiller /
handlebar assembly, never push or pull the scooter
in freewheel mode if a user is on-board. Pull the
lever UPWARDS to engage freewheel mode (no
brakes - caution). Push the lever DOWNWARDS to
engage Drive mode.
Warning: If the freewheel device is in “freewheel”
mode, the braking is disabled. Never select the
freewheel mode if the Scooter is on a slope or could
be pushed onto a slope.
Brakes
There are 2 braking systems. The first works with
the finger controls. When the finger control is
released the scooter will automatically brake and
bring the scooter to a stop. When the scooter stops
the automatic brake will engage. This will stop the
vehicle rolling forward or backward. When you start
the brake will automatically disengage. If the battery
should run out, the brakes automatically engage.
Note that even when freewheel is selected, a
secondary braking system is applied automatically
to limit the maximum speed. You may notice this
system causing drag when moving the scooter in
freewheel mode
Warning! If the freewheel device is in
“freewheel” the automatic braking is disabled.
Never select the freewheel device if the scooter
is on a slope or could be pushed onto a slope.

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Warning! Never drive with the armrest up or
with the armrest knob loose.
Armrest adjustment
When getting seated on the scooter lift the armrest
up. When riding always have the armrest in the down
position. Avoid pinching fingers as you lower the
armrest. If you require more room in the width of the
seat undo the knobs at the rear of the seat. (Fig.9)
Slide the armrests in or out to suit. Tighten both
knobs to clamp. To ensure that the user is sitting
centrally, the armrests should always be adjusted to
be equidistant from the centre of the seat.
Seat Back Adjustment
The angle of the seat back is fixed, however it can
be folded to allow easy storage and handling. To fold
the seat, hold it by the top edge and push forward
(Fig.10) Note: The Vista scooter is available with 2
different seat options. Captain seat and standard
seat. Image shown is the standard seat.
Swivel Seat
This allows easy access
1. To operate, locate the release lever under the
seat. (Fig.11)
2. Pull the lever up and the seat will release
allowing it to rotate.
3. Release the lever and the seat should lock
automatically, but always check it has.
Sliding Seat
This allows you to obtain the most comfortable
position for your particular build/height.
1. To operate, locate the release lever under the
right hand side of the seat. (Fig.12)
2. Pull the lever up and the seat will release
allowing it to slide backwards and forwards.
3. Release the lever and the seat should lock
automatically in position, but always check it has.
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Rascal Vista and Vista DX Scooters Owner’s Manual and Service Record
Warning! Do not use this device if the vehicle
is on a slope. Always check the seat is locked
in the forward position before driving the vehicle.

Tiller Folding and Tiller
Transport Lock
The tiller can be folded down for transport and
storage. Take care when lowering the tiller not to
pinch your fingers at the base of the tiller. Once in
the folded position, the tiller can be locked in place
to avoid tiller movement during transport and/or
storage using the “transport lock” - see the
“Transport Lock” section of this manual for further
details.
Tiller Folding:
• Rotate the knurled knob anti-clockwise
sufficiently for the retaining serrations to allow the
tiller to move (Fig.13 & 15).
• Lower the tiller so that it is in its lowest position.
• Rotate the knurled knob clockwise and ensure
that it is tight and the retaining serrations are fully
engaged.
Tip: The tiller can be adjusted to achieve a
comfortable driving position.
Tiller Transport Lock:
To lock the tiller (steering) during transport and
loading/unloading from a vehicle:
• Pull and then twist the lock-wheel (Fig.14) in a
clockwise direction.
• Release the wheel. The steering is locked.
• To unlock the steering/tiller, reverse the above
procedure.
Transferring In And Out Of
The Scooter
If you feel at all uncertain about getting in or out of
the scooter seek assistance.
Transferring into the Scooter from the Front
Before getting in:
• Make sure that the scooter is on a level
surface, and that it is not in Freewheel mode.
• Make sure the brakes are engaged - try to push
the scooter a little to verify that the brakes are working.
• Ensure that the ignition key is turned off.
(The LED / lamp on the dashboard will not be on or
flashing)
• Ensure that the handlebar / tiller adjustment
is fully tightened and that any accessories are
properly fitted and secured. (Fig.13)
• Ensure that the transport tiller lock is not
engaged by checking that the steering is free to
operate. (Fig.14)
• The seat should be facing forwards with the
seat back in the upright position.
• Adjust the handlebars / tiller so that the front
wheels are facing forward.
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Warning! Before driving, always check that
the tiller is securely in the upright position and
that the tiller transport lock is disengaged. Safe
steering will be impossible if you do not !

You are now ready to get in:
• Approach the seat from the side and step over
the centre part of the scooter with one foot. You
should now be straddling the scooter facing for-
wards and with the seat behind you. With your back
to the seat, you can steady yourself using the arm-
rests and then lower yourself gently into the seat.
• Lift each of your feet onto the footrest platform.
Getting out of the Scooter:
• Before getting out of the scooter, be sure that it is
on a level surface and the power key is switched to
the off position. - If you feel uncertain about getting
out, seek assistance. Move the handlebars so that
the front wheels are facing directly forwards.
• Lift your feet off the footrest platform and stand
up using the armrests to provide you with additional
stability if required. (Do not put your full weight on
the armrests).
Operation
Before using the scooter you should make sure that:
• The battery is fully charged. (indicating green on
the battery indicator).
• There is no sign of damage to the scooter. All
adjustment thumb-wheels are fully tightened. Any
accessories are properly attached.
• That you are capable of controlling the scooter at
all times.
Kerbs and Obstacles: Try to avoid taking the
scooter over obstacles or kerbs. Tackle obstacles
head on.
Bad Weather: We suggest that it is better to stay
at home in bad weather. Remember that you can
become wet and cold. Suitable clothes should
always be worn. A high visibility jacket should be
considered if you are in poor visibility. Remember
not to use the scooter in poor light or darkness.
Driving the Vehicle
1. Before you set out, do check the weather fore-
cast. We suggest that you make sure you are wearing
suitable clothing, whether your journey is long or short.
2. Range. Your scooter has a limited range. Always
ensure that your planned journey does not exceed
the maximum range in the Technical Specification
Sheets and that your battery is fully charged.
3. If you are taking medication check with your
doctor or physician that your ability to control the
vehicle will not be impaired and do not drink alcohol
and drive.
4. Only use the vehicle for the purpose its
intended for. Do not drive through water or on
slippery surfaces; do not transport more than one
person; do not tow other vehicles or carry excess
weight.
5. Check that the freewheel lever is not in the
freewheel position / mode.
6. Check the battery charger is disconnected.
7. Check that you are properly seated with your
feet on the footrest platform.
8. Check the backrest is upright.
9. Check that none of the items in your shop-
ping basket are likely to fall out or become
entangled in the scooter wheels or other mechanisms.
10. Make sure that your shopping basket is not
overloaded (See Technical Specification Sheets)
11. Ensure your feet are securely on the foot-
rest areas.
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Warning! Read this before driving the
vehicle! Whether or not this is your first mobility
vehicle, please read these guidelines as all vehicles
differ. Failure to do this may cause injury/
damage to you, a third party or the vehicle.
Rascal Vista and Vista DX Scooters Owner’s Manual and Service Record

12. Check that the tiller transport lock is
disengaged (The tiller will have a full range of
movement).
13. Check you have adjusted the seat as
instructed in this manual.
14. Make sure the way ahead is clear.
15. Switch on the power. Check the battery level
indicator is in the green area.
16. Speed Control. Set the speed control to a low
setting.
17. Gently actuate the finger controls (either for-
ward or reverse) and steer in the direction required.
The vehicle will now move off. The further you push
the paddle (either forward or reverse) the faster the
vehicle will go.
18. To brake, return the paddles to the start-
ing/neutral position. If you become unsure or feel
unsafe release the paddles immediately.
Note: Never push or pull both paddles at the same
time as you may damage your scooter’s control
system and cause it to behave erratically.
19. As you get accustomed to the power you
can increase the speed.
20. Switch off when not in use. To conserve your
batteries and prevent the vehicle accidentally mov-
ing, always switch off the power when your Scooter
is not in use. (On/Off or ignition key).
Tip: If you do leave your scooter switched on for a
prolonged period of time without using it, it will enter
a sleep mode to conserve power. To reactivate the
scooter, the On/Off key will need to be turned to the
“Off” position and then back to the “On” position.
Driving the vehicle
- hazards
1. Getting on and off the vehicle: When getting
on make sure that the vehicle is on level ground,
and not in freewheel mode. Ensure that the arm-
rests are secure. When getting off, park on level
ground, turn off the ignition and remove the key
before leaving your seat. Make sure you get off the
vehicle in a safe area.
2. Tiller Position: Drive with the tiller in an upright
position that feels comfortable with the controls
within easy reach.
3. Kerbs and Obstacles: Try to avoid kerbs and
obstacles. Never ride up or down kerbs or obstruc-
tions higher than that in the Technical Specification
Sheets. Always tackle obstacles head on. Use
ramps wherever possible and ensure that all wheels
will fit on the ramp. Always try to avoid crossing a
slope. If you have to cross a slope, take great care
to avoid tipping. Never make sharp turns on slopes
or back down a slope. Note that the anti-tip rollers
at the rear of the scooter may contact the kerb as
you descend; this is normal.
4. Hills & Slopes: Going Up Hill. Lean forward
when going up. Make sure you have enough
speed to climb the slope. Do not stop or turn the
vehicle around. If you have to turn while climbing
an incline, keep going until you reach a level area.
If you have to start on an incline, lean forward and
apply power slowly – do not start and stop. If you
are not comfortable about tackling a gradient, con-
sider an alternative route. Note: Always check that
the battery level is high; going up hill takes a lot of
energy. If the level drops too low the vehicle will cut
out leaving you stranded.
5. Hills & Slopes: Going Down Hill. Lean back
in the seat when going down, and turn the speed
control dial to low. If you are not comfortable about
tackling a gradient, consider an alternative route.
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Warning! Do not use this device if the vehicle
is on a slope. Always check the seat is locked
in the forward position before driving the vehicle.

Try to avoid crossing slopes – always drive
straight up or down the slope.
NEVER BACK DOWN A SLOPE!
6. Terrain: Do not drive your vehicle across deep,
soft or slippery terrain ( for example, soft dirt, sand,
or loose gravel). You could get stuck. Also avoid
rutted, bumpy ground and keep to well surfaces.
7. Turning: Always slow down before a turn; turn-
ing at speed can cause the scooter to topple. Look
in the direction you are travelling – If there is a blind
corner, sound the horn.
8. Turning Circle: Practice manoeuvring your
scooter so you can judge the turning circle. This is
important to avoid tipping off kerbs or for negotiat-
ing tight spaces.
9. Bad Weather: If it is snowing or icy stay at
home! Remember that ice, snow and slippery
surfaces such as manhole covers, wet grass and
drains could affect braking and steering. Use cau-
tion at all times.
10. Tyres: Your vehicle is fitted with solid tyres.
Should they become damaged they should be
replaced by your dealer. Do not attempt to replace
them yourself.
11. Pavements: It is illegal to drive at more than
4 m.p.h. on the pavement. Your scooter is limited
to that maximum speed but always slow down in
crowded areas and take care not to collide with
pedestrians.
12. Shower Rooms or Washing: Never take your
scooter into a shower or steam room, and never
hose it down. Its sensitive electronics could mal-
function if they get wet or damp.
13. Immersion: Never enter large puddles or
areas of water where the depth and/or current is
unknown. Immersion or partial immersion of the
scooter may damage it and could leave you stranded.
Transporting your Scooter
Your Scooter has been designed to be dismantled
and stowed in the average car boot. Contact your
dealer for advice on how best to transport your
scooter in your vehicle. To transport your Scooter
you may need to dismantle it. Follow these instruc-
tions. The component weights are recorded in the
Technical Specification section of this manual. Do
not attempt to undertake dismantling or lifting with-
out assistance. You are advised to wear gloves.
Disassembly:
• Turn the power off. (Turn key to the off position
and remove from the scooter).
• Remove the seat by squeezing the seat swivel
lever and lifting the seat off the seat post. (Fig 16)
• Fold the seat arms down & the seat-back
forward on itself for easy storage.
14
Warning! Dismantling the scooter involves lift-
ing and handling heavy parts. Weights are given
in the Technical Specification; consider if you
need help in handling parts before you try to lift
them. Contact your dealer for advice on how
best to transport your scooter in your particular
vehicle.
Warning! Pinching or Crushing. Be careful
to avoid being pinched or having your hands
crushed when lifting or handling parts. Wear
gloves whenever possible. Special attention
should be paid when raising and lowering
armrests, splitting the front and rear parts of the
chassis or rotating/handling the front wheels
when dismantling or during re-assembly for
transportation in a car or similar.
Warning! Your scooter is not suitable for use
as a seat for an occupant in a motor vehicle.
Warning! Do not stand the scooter up on its
ends or sides as it may become unstable and
topple causing an injury.
Rascal Vista and Vista DX Scooters Owner’s Manual and Service Record

• Remove the battery packs by carefully lifting
each one clear of the scooter chassis. (Fig 17)
Warning, these parts are heavy!
• Remove the shopping basket by lifting /
sliding up. (Fig 18)
• Lock the steering position by pulling and
then twisting the transport tiller lock knob with
the wheels pointing straight forwards. (Fig 19)
• Fold the tiller unit down by first loosening
the tiller securing thumb-wheel, lower the tiller to
the desired position and re-tighten the thumb-wheel
(Fig 20).
• Separating the chassis The two halves of the
chassis can also be split apart to make transpor-
tation more easy. To do this, raise the transaxle
release handle with one hand. With the other hand
grasp the handle at the rear of the scooter and pull
which will separate the front and rear halves. (Fig
21) Be careful not to pinch your fingers between the
two halves of the chassis
• Safely stow the component parts in the boot
of the car.
15
19
18
16
20
17
21
Warning! Do not attempt to lift any of the
scooter components unless you are capable
of doing so. The weight for each component is
shown in the Technical Specification.
Warning! Do not attempt to lift the chassis
unassisted - back or other injury may result!

Air Travel
Airlines and other transportation providers may
request information on how to Isolate the batteries
fully from the Powerchair. This can be done by
removing the 2 battery packs and placing them on
an insulating surface. e.g. placing in a plastic
container. Alternatively, insulating tape my be
applied over the battery contacts on the underside
of each removable pack.
Reassembly and connection should only be
performed when the Powerchair has reached the
destination airport.
This operation should only be performed by the
approved airport personnel!
Assembling your Scooter
following Transportation
16
Warning! Assembling the scooter involves
lifting and handling heavy parts. Your dealer
should advise you on the best way to assemble
your scooter.
Warning! Pinching or Crushing. Be careful
to avoid being pinched or having your hands
crushed when lifting or handling parts. Wear
gloves whenever possible.
Warning! Never unload your scooter on
sloping or uneven ground. It could run down the
slope and injure someone.
Rascal Vista and Vista DX Scooters Owner’s Manual and Service Record
24
22
23
27
25
26

1. Loosen the tiller thumb-wheel and raise the
tiller to the desired position - now re-tighten the
thumb-wheel to lock the tiller in position. (Fig.22)
2. Pull and twist the tiller transit lock to allow
for normal steering, unlocked, it will allow steering
to fully move. (Fig.23)
3. Re-connect the front and rear chassis
sections by reversing the procedure in the previous
section. (Fig.24)
4. Rotate the battery securing clamp so it will
not foul the battery.
5. Lift the battery packs into position. (Fig.25)
6. Replace the seat by squeezing the seat
swivel lever and lifting the seat into position on
the seat post, (Fig.26) the seat should drop into
position. Release the swivel lever and rotate the seat
until it locks in position. The seat should now only
swivel if the lever is compressed / squeezed. Repeat
this procedure if the seat fails to lock on the first
attempt. - Never drive the scooter unless the seat is
properly installed and locked against swivelling!
7. Fold the seat-back into the vertical position
and ensure that the armrests are correctly adjusted
and secured.
8. Fit the basket and lock in position by pushing
down on the top edge gently. (Fig.27)
Battery Charging
17
Warning! When charging batteries NEVER
smoke or charge batteries in a place where
there are naked flames such as gas-fired
heaters as, under exceptional circumstances,
batteries may give off gases that could ignite
and explode. Always make sure that the battery
pack is not damaged. Never charge the
scooter battery pack outside as the charger is
not designed to get wet. If the charger appears
damaged in any way do not use it and contact
your dealer for a replacement.
Warning! Always charge in a dry, well
ventilated area.
Warning! It is strongly recommended that the
mains socket used for charging the scooter is
protected by a 30 m/A RCD (residual current
device). Many buildings have sockets protected
by a system based RCD. If you are in doubt
as to the level of protection in your charging
location then either purchase a plug in RCD or
consult a qualified electrician to verify that your
charging location mains sockets are protected.
Warning! If batteries are damaged or frozen
they could heat up during charging and in an
extreme case, explode.
Warning! Do not attempt to open the battery
box/enclosures, there are no user serviceable
parts inside. It may be necessary for some
carriers such as airlines to physically disconnect
the batteries for transit. If this is the case the
battery pack can simply be removed from the
scooter.
Warning! Never use a different battery
charger to that supplied by your dealer.
Damage or injury may occur if you do!
Warning! When charging batteries NEVER
connect or disconnect the charger from the
scooter while it is still connected to the mains.
- Remove the charger mains plug from the wall
socket having first switched the mains socket
off if a switch is provided.

The charging socket is located on left hand side of
the upper tiller cover. (Fig.28) Rotate the protect-
ive cover and push in the plug. When the vehicle is
charged remove the plug, and refit the protective
cover to help protect against dust and moisture
ingress.
The battery charger has a small indicating lamp.
When the charger is connected to the mains supply
and switched on the lamp will show green. When
the battery is being charged it shows red and when
the battery is fully charged the lamp will change to
green. Always ensure that the lamp shows green
before switching off and disconnecting the charger
at the mains.
Connection Instructions
When you receive your vehicle the batteries are only
partially charged – always fully charge them before
use, preferably over-night.
1. Place your machine in an area that is dry and
well ventilated. Make sure a power point is nearby.
2. Check the vehicle is switched off and the
key removed.
3. Check the mains switch is off. Never connect
or disconnect the charger with the mains on.
4. Connect the charger to the charging point
on the left hand side of the upper tiller cover.
5. Connect the mains plug and switch on.
6. The lamp illuminates green when the charger
is powered up, (Fig.29) then red when it is
charging. The charger lamp changes to green when
the battery is fully charged.
7. Switch off the mains and remove the plug
from the battery pack when fully charged. Do
not leave the charger plugged in with the power off.
This will gradually discharge your battery.
The batteries are the lifeblood of your vehicle. Their
characteristics can change depending on charging,
temperature, usage and other factors. Listed below
are guidelines to prolong battery life.
1. After using your vehicle always charge it at
the end of the day even after a short journey.
2. If you do not use your vehicle for a prolonged
period, place it on charge once a week,
overnight.
3. Always use the correct charger with the
correct batteries as recommended by Electric
Mobility (Euro) Ltd
4. If the batteries have been flat for a long time
(about 2 months) it is recommended you contact
your dealer before charging.
5. Do not charge the vehicle in the open / out
of doors – it may rain and the battery charger is
not waterproof.
6. Keep the vehicle in a well-ventilated area
and away from any naked flame.
7. Do not part charge the batteries. Allow the
charger to complete its cycle.
Note: Avoid storing your scooter in cold/damp
places. This will shorten battery life and may cause
deterioration in the structure. Batteries are expen-
sive to replace – it is wise to look after them.
18 Rascal Vista and Vista DX Scooters Owner’s Manual and Service Record
28
29
Warning! Never connect any other accessory
apart from the approved charger into the charging
(XLR) port/socket on the scooter. (Fig.28)

Battery Charging
User Maintenance
It is important for safety that you carry out the
following checks before use.
1. Visually check the machine for damage.
2. Visually check the tyres for damage.
3. Check the steering moves freely.
4. Check that the tiller is secure and that the
tiller thumb-wheel is tight.
5. Check that the front and rear chassis halves
are properly attached to each other.
6. Check that the seat is located correctly.
7. Check the armrests are secure.
8. The battery should be fully charged.
9. Keep your vehicle clean by using a damp
cloth and soapy water – never use a hose.
Important – Possible faults: As you get used to
your vehicle you will get a feel for how it behaves.
If something feels unusual, for instance the vehicle
does not accelerate or brake smoothly; the brakes
are not holding on a slope or the steering feels dif-
ferent, stop using the scooter, contact your dealer
immediately and explain to the engineer exactly
what the problem is.
Disposal: Contact your dealer for advice before
you consider disposing of your scooter. They will be
aware of the environmental regulations in force at
the time and will assist you to meet the applicable
environmental legislation.
Servicing and
Maintenance
1. This vehicle is designed for minimum
maintenance. However it is recommended that
your vehicle is serviced at least once a year, by
an approved Electric Mobility Dealer. If the vehicle
is used constantly we recommend a twice yearly
maintenance.
2. Ensure the engineer stamps the Service Log
(page 29) on completion of all servicing. Keep all
receipts for servicing and repairs with this hand-
book. This may add value when selling the vehicle.
3. When the vehicle is due for its annual
service make sure you report any concerns
you have, preferably when you book the service
(See points to look out for below).
4. On completion of the service, always test
the vehicle before the engineer leaves and make
sure you are satisfied with the work carried out.
Points to look out for:
• Are there any strange noises from the wheels or
does the frame creak when going over rough ground?
• Is the battery charged up correctly – is the “full”
charge green light on after charging?
• Is the steering tight or is it loose when turning? Is
there any play in the steering?
• Are the brakes effective ?
• Is there any damage to spigots or parts related to
disassembly ?
• Has anything come loose?
• Does the vehicle perform as well as it did when it
was new?
• Are there noises or rattles that were not there before?
• Are there any signs of damage, corrosion or
cracking?
19
Warning! Never disconnect a battery / charger
while the charger is connected to the mains.
Warning! If one or both batteries are damaged
they could heat up when charging and, in an
extreme case, explode.
Note: Your battery pack/s is/are not user-
serviceable. Your dealer will replace them when
they are exhausted and dispose of them in line with
environmental regulations applicable at the time.

20 Rascal Vista and Vista DX Scooters Owner’s Manual and Service Record
Scooter Diagnostic Functions
Your Scooter Controller provides diagnostic information in the form of flash codes displayed on the green
power LED on the battery gauge. The LED will flash a given number of flashes and then repeat the sequence
after a pause. Upon switching on, the controller conducts a diagnostic test. This is quite normal. Provided that
no fault is detected the LED will then be on constantly. If there is a fault then the LED will continue to flash the
pattern corresponding to the numbers below - e.g. if a repeating pattern of 2 flashes appears, then a motor
fault would be expected as per the list below.
Number of Flashes Indicated fault and Corrective Action
1 Battery needs recharging or bad connection with batteries.
Check connections, and recharge batteries.
2Bad motor connection. Request assistance from dealer who will
check all connections between controller and motor.
3Short circuit between motor and battery connection. Contact dealer.
4 & 5 Not used
6Key switch or associated circuit interruption. If fault continues
contact dealer.
7Throttle fault. Finger control levers must be in neutral (centred)
position before key is turned on. Switch scooter off, centre levers,
and switch back on. If fault persists, contact dealer.
8Controller fault. Inform dealer who will check connections
and controller.
9Scooter left in freewheel or has a bad parking brake connection.
Engage drive, and switch scooter of and on. If this fails to cure the
problem, check parking brake and ensure it stops the vehicle.
Inform dealer who will check brake and motor connections.
10 Excessive voltage detected at controller. Check battery connections.
Tip: If in doubt switch off and switch on – if this does not cure the fault contact your dealer. Your dealer is
there to help you but they can only do this if you give them as much information as possible. Remember
correct information will get the problem fixed quicker and save you money. Phone the dealer and explain
exactly what the problem is, recounting as much detail as possible. Tell them about the flash sequence
appearing on the LED indicator; this will help the engineer to identify the problem before he calls to fix it.
Your dealer is there to help you.