Rascal P327 User manual

Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: [phone] www.electricmobility.co.uk E. and 0.E. Issue 3: 07/2017
WHITE OUT CE
Rascal Powerchair
Models P327
P327 XL / P327 SL
Owners Manual & Service Record
Model P327 SL

Electric Mobility Euro Ltd offers the Rascal P327
Powerchair range for convenient indoor and outdoor
use. These mid-wheel drive Powerchairs are highly
manoeuvrable vehicles that provide a comfortable
ride for people with disabilities who need a
substantial Powerchair with a good range.
Provided that your Powerchair is maintained and
operated in accordance with this manual it should
last for many years, and provide you with freedom
and independence.
Please read this manual thoroughly before using
your Powerchair. If you have any doubts about
warnings or instructions, ask your dealer for an
explanation. If at any time you feel you may not be
able to control the vehicle safely, do not drive, but
consult your dealer for a solution.
If you think that your Powerchair may be damaged,
do not drive it but contact your dealer for advice.
We suggest that you keep this manual in a safe
place. It contains essential information on the
operation of the Powerchair and also includes the
maintenance records.
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Notice
All Electric Mobility Vehicles are sold through
authorised dealers. Make sure your dealer
demonstrates all the features of the product
prior to, or when, it is delivered.
Warning!
This manual contains important safety notices.
Please take time to read and understand them.
Ignoring them may endanger you or others.
Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
Model P327

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Contents Dealer information 4
Features and layout 4
Safety information 5
Intended use 5
Safety information 6
Controls - joystick assembly 8
Controls - P327 SL - Seat Lift version only 9
Controls - driving controls & accelerator 10
Freewheel device 11
Brakes 11
Armrest adjustment 11
Joystick controller adjustment 12
Seat back folding / adjustment 12
Headrest adjustment 12
Seat height adjustment 13
Footrest adjustment 14
Transferring in and out of your Powerchair 14
Driving your vehicle 14
Driving your vehicle - hazards 15
Transporting your Powerchair 16
Battery charging 16
Battery care 17
User maintenance 17
Servicing & maintenance 18
Additional safety information 18
Engineer’s checklist for Powerchairs 19
Troubleshooting guide 20
Diagnostic table 21
Frequently asked questions 22
Additional information 22
Technical information regarding EMI 23
Technical specification - P327 24
Technical specification - P327 XL 25
Technical specification - P327 SL 26
Brochure request 27
Service log 29

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Dealer Information
For product information see serial number plate
under the main chassis cover (ask your Dealer to
confirm this information.)
Features and Layout
Photo shows the P327 Powerchair. See the
specification for detailed weights and performance.
This is your contact number
for service and support
Dealer Stamp
Telephone:
Email:
Product Model Number
Serial Number
Date of Purchase
Owner
4. Solid tyres on
all four castors
3. Footrest
5. Adjustable armrest
7. Pneumatic tyres
on drive wheels
6. Freewheel levers
1. Joystick controller
2. Charging point
Manufacturer: Electric Mobility Euro Limited
Canal Way, Ilminster, Somerset TA19 9DL
Company Registration in England No. 2419231
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Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record

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Safety Information
Read this manual thoroughly before driving
or operating the vehicle. This handbook is
applicable for all models.
If you have any doubt about the content of this
manual phone your dealer to resolve the problem.
Please read this manual, and ensure your
Powerchair is serviced regularly.
Book symbol: This symbol appears
on the product. Please read this
product manual before assembling
or operating the Powerchair.
Pinchpoint symbol: Wherever you
see this sign there is a nearby risk
of injury owing to a pinch or
crushing point.
© 2017 Electric Mobility Euro Ltd.
No liability is assumed with respect to the use of
any information contained in this publication. While
every precaution has been taken in the prepara-
tion of this publication Electric Mobility Euro Ltd.
assumes no responsibility for errors or omissions
nor is any liability assumed for damages resulting
from the use of information contained in this
publication. This publication, as well as the oper-
ational details described herein, is subject to change
without notice.
Intended use
of the vehicle
The P327 Powerchair range is designed for use by
adults with a disability (up to the maximum recom-
mended weight – see Technical Specification sheet)
who require a manoeuvrable, robust, comfortable
Powerchair with a good range. Mid-wheel drive with
pneumatic tyres makes the P327 Powerchair range
most capable outdoors as well as highly manoeuv-
rable for use in tight spaces indoors.
The P327 Powerchairs are intended for use in the
home, for use in shopping precincts and trips on
smooth hard surfaces. Kerbs should be avoided,
but the P327 Powerchairs can mount kerbs and
small obstacles up to that specified in the Technical
Specification.
Users could endanger themselves and others if they
are not capable of driving their Powerchair safely.
Dealers will advise on the most suitable vehicle from
the Electric Mobility range, but it is up to users to
ensure that they have the manual dexterity to drive
the vehicle, adequate sight and hearing to perceive
danger in time, and can at all times operate the
Powerchair safely in the expected conditions. If in
doubt we suggest you consult a healthcare profes-
sional or your nearest dealer for advice on the most
suitable Powerchair for your particular condition.
Users should also regularly assess their ability to
operate their vehicle safely.
These Powerchairs have relatively small front and
rear wheels for good manoeuvrability so they should
not be used on uneven, potholed or rutted surfaces
or slippery grassy areas.
Within this manual there are
important safety notices. They are
clearly marked with the sign (left)
Make sure that you understand all
these notices. If you have any doubt,
contact your dealer.

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Safety Information
General Warnings
Warning: The operation of Powerchairs can
endanger the life of the driver or third parties. Any
driver should always be fully capable of operating
this vehicle safely.
Warning: Sitting for long periods may increase the
chance of thromboses or pressure sores. Users
prone to such conditions are advised to take
medical advice.
Warning: These Powerchairs have been designed
and tested for drivers up to the maximum user
weight recorded in the Technical Specification. This
weight should never be exceeded.
Warning: Do not exceed the specification; do not
modify this Powerchair or use it other than as a
Powerchair.
Warning: Passengers, even children, should never
be carried.
Warning: Electromagnetic interference may affect
the performance of this Powerchair:
• Do not operate devices such as CB radios or
mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as
television and radio stations.
If your vehicle ever starts to operate by itself switch
it off and report this to your Dealer.
Warning: The operation of any Powerchair may
affect sensitive electronic circuits such as alarm
systems, garage door closing mechanisms, or auto-
matic doors in shops.
Driving
Before you drive refer also to “Driving Your
Vehicle” …later in this manual
Warning: Freewheel device Before getting on the
Powerchair, always check that both the freewheel
levers are in the “Drive” Position on both the motors.
When the levers are in the freewheel position there
is no braking and the Powerchair could run down a
slope and cause injury or even death.
NEVER SIT ON THE POWERCHAIR WHEN IN
FREEWHEEL.
Warning: Transferring On and Off Do not
attempt to get on or off your Powerchair unless it is
switched off, at rest, and on a stable, level surface.
Never get on or off on a hill.
Warning: Damage Before driving off check the
Powerchair for damage, particularly that which
might affect the controls, wheels and drive motors.
Warning: Footrest Before switching on your
Powerchair, always put the footrest down and place
your feet firmly on it. If you drive forward with your
feet still on the ground, your feet could become
trapped under the Powerchair and serious injury
could result. When getting on or off your Powerchair
we recommend putting the footrest in the vertical
position.
Warning: Armrests Do not use armrests as a
support when getting in or out of your Powerchair.
Make sure they are secure before you start off
otherwise you might fall out.
Warning: Seat Belt It is advisable to use your
seatbelt whenever you use your vehicle.
Warning: Battery Charge Before driving off always
check the battery indicator. If you are in any doubt,
ensure all the batteries are fully charged before
starting on a journey.
Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record

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Warning: Castoring Be aware that, if you set off
when the castors are not straight, the initial move-
ment could be sideways.
Warning: Power Unless there is an emergency,
do not switch the power off when moving. The
Powerchair will stop very suddenly. Centre the
joystick and your Powerchair will come to a
controlled stop.
Warning: Slopes On steep slopes the Powerchair
could topple over. Always try to avoid crossing a
slope. If you have to cross a slope, take great care
to avoid tipping. Never make sharp turns on slopes.
Never drive on slippery or icy slopes. Never back
down a slope as your Powerchair could tip over
backwards. If you are not comfortable with the hill
gradient, consider an alternative route. See Driving
Your Vehicle – Hazards for more advice.
Warning: Kerbs You should try to avoid driving up
or down kerbs as this may cause the Powerchair
to topple. Use access ramps wherever possible.
Ensure that the backrest is upright before tackling
a slope or a kerb. Never attempt kerbs greater
than that in the Technical Specification. If you have
to climb or descend a low kerb, always tackle it
straight on. Lean forward when climbing a kerb and
back when descending a kerb. See Driving Your
Vehicle – Hazards for more advice.
Warning: Speed Turning at maximum speed might
cause the Powerchair to topple over. Always slow
down for turns. Always slow down when amongst
pedestrians and ensure you do not run into them.
Warning: Stopping If the Powerchair stops sud-
denly when turning, the Powerchair might topple.
Take care when turning.
Warning: Leaning Over Do not lean sideways, as
this could cause the Powerchair to topple.
Warning: Escalators Never drive this
Powerchair onto an escalator as this could result in
severe injury.
Warning: Driving in poor visibility Powerchairs
are not easily seen. Consider wearing a high visibility
jacket to warn others of your presence. Avoid driv-
ing in bad weather conditions.
Warning: Roads This Powerchair is not for use
on roads, apart from crossing roads at designated
places.
Warning: If the vehicle is left out in the sun,
surfaces could become extremely hot. Always try to
park the vehicle in the shade.
Warning: This Powerchair is not suitable for use as
a seat for an occupant when in a motor vehicle.
Warning ! Entanglement Do not wear clothing or
carry items on the Powerchair that could become
entangled in wheels or other moving parts whilst
operating the Powerchair - severe injury may result.
Warning ! Ambient Operating Temperature
Range Do not use your Powerchair in temperatures
outside the range stated in the specifications
section of this manual. Driving in very hot or very
cold conditions can make driving more hazardous.
Warning: Immersion Never enter large puddles
or areas of water where the depth and/or current is
unknown. Immersion or partial immersion of
the Powerchair may damage it and could leave
you stranded.
Warning: Punctures Should any of your tyres
become punctured, stop riding the Powerchair
and contact your dealer for assistance.

Controls - Joystick
Assembly
Before driving your vehicle it is important to
familiarise yourself with the controls. Do not attempt
to drive the vehicle before reading the rest of this
Handbook.
Description of controls
1. Battery Indicator: These lights show the level
of charge in the batteries. When in the green lights
show the batteries are fully charged. When in the
yellow and red lights show the batteries need
recharging and when only the red lights show the
batteries urgently need recharging. Note: When the
vehicle is climbing an incline or starting off, the level
may drop momentarily; this is normal.
2. Ignition On Off Button: Switch the power
on and off using the power button. Remember to
switch off when not in use. Do not leave the ignition
on when not in use, especially when charging the
vehicle. Note that this switch can also be used to
“lock” the Powerchair to prevent it being used, or
stolen. (see unlocking and locking on page 10)
3. Maximum Speed Indicator: This shows what
speed setting has been selected by the controls 5
and 6. The more lights that show, the higher the
maximum speed. It is advisable to set the maximum
speed at the slowest setting until you are familiar
with controlling your P327 Powerchair.
4. Horn: Press the button and the horn will sound.
Release and the horn will cease.
5/6. Speed Controls: (tortoise and hare) These
controls enable you to increase or decrease the
top speed of your Powerchair. When the speed
increase button hare (6) is pressed the maximum
speed the Powerchair can achieve is increased;
when the decrease button tortoise (5) is pressed
the maximum achievable speed is reduced. The
speed indicator shows a number of lamps to indi-
cate the maximum speed set. Set the maximum
speed to low until you are confident of driving your
Powerchair safely. Do not adjust the speed when
the vehicle is moving, but reset it when you are
stationary. If you become alarmed at your speed,
release the joystick and the vehicle will slow down
immediately.
7. Joystick: The more you move the joystick for-
ward, the faster you will go forwards. Move the joy-
stick back and you will go back. Move the joystick
to the right and you will turn to the right; move it to
the left and you will turn left.
Charging Point: The charging point is situated
beneath the joystick controller at the front. (Fig.1)
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Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
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Controls - Seat Lift
P327 SL only
Introduction
The seat lift version of this Powerchair (P327SL)
offers an elevating seat function (Fig.2) to allow the
user to reach higher when seated. This
configuration of the Powerchair reduces the
maximum user weight to 400 lbs (181.4kg / 28.5
stones). This reduction in maximum user weight is
to safeguard the stability of the Powerchair when
traveling in the elevated mode. The maximum
speed will be reduced when the chair is in the
elevated mode for safety reasons. Never attempt to
modify the Powerchair or attempt to override
the safety function.
Controlling the seat lift function:
Fig.3 shows the Powerchair controller / joystick unit.
Controlling the basic driving functions is the same
as the other versions of this Powerchair described
earlier in this manual.
To adjust the seat height:
Press the button (1) in Fig.3 - this enters seat
adjustment mode (button will illuminate) and the
drive functions will be disabled. Now move the
seat up or down by pushing the joystick control
backwards or forwards. When the desired height
is reached press button (1) again and drive will be
enabled. Remember that you will not be able to
drive at full speed until the seat is back at the
lowest seat height.
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Warning! NEVER attempt to get in or out of
the Powerchair when the seat is in an elevated
position. NEVER put body parts or other
objects under the seat as this may damage the
unit and or cause serious injury. The lifting
scissors present a serious risk of pinching and
or crushing. Always keep objects and body
parts clear of the elevating mechanism during
seat height adjustment. NEVER stand on the
front footrest.
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10 Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
Controls - Driving
Controls/Accelerator
Joystick control - To operate,
turn on the ignition.
Firstly make sure your wrist is supported on the
armrests. If it is not supported, a jolt may cause a
movement of the joystick and an involuntary change
in direction or speed. Find an open level area with
no obstructions to practice controlling the vehicle
until you are confident that you can drive safely.
Note. The controls can be changed to the other arm
for customers with a left-hand bias. Please contact
your local dealer for information.
Going Forward or Backwards: Gently push the
joystick away from you and your Powerchair will
move forward, pull it backwards and it will move
backwards. Release pressure on the stick and the
vehicle will stop. The further you move the joystick
the faster you will go.
Turning Left or Right: Push the joystick to the
right and your Powerchair will move right, move the
joystick to the left and the Powerchair will go left.
Practice turning while in gentle forward motion to
familiarise yourself with driving the vehicle.
Braking: Whenever the joystick is in the central
position, the automatic brake will operate. Practice
stopping on level ground to ensure that you know
how quickly you can expect your Powerchair will
come to a stop.
Sleep Mode: With the power on, if you do not
operate the joystick for a while, then the controller
will go into “sleep mode” to preserve the batteries.
Any button press or joystick movement will re-acti-
vate the controller and you can then drive normally.
Joystick Disabling during Start-Up: To prevent
sudden unexpected movements, the joystick is
disabled during start-up. If the joystick is operated
when the power button is pressed, the lamps will
flash slowly. By centring the joystick this indication
will stop and the joystick will operate normally.
Note: The controller has a diagnostic mode. The
lamps will flash to indicate that the controller has
detected an error or fault. If this happens refer to
the diagnostic table at the back of this manual,
unless it is simply the result of the joystick not being
central at start up, which can be cleared as above.
Locking Your Vehicle for Security: To prevent
unauthorised use the controller of your Powerchair
can be locked.
To Lock
• With the power on, press and hold the power
button for 4 seconds.
• The display will turn off immediately. After 2
seconds all LEDs will flash briefly and the horn will
sound a short beep.
• The Powerchair will then turn off.
To Unlock
• While locked, press the power button to turn on.
• All LEDs will flash briefly, then perform a slow
right-to-left countdown.
• Press the horn button twice before countdown is
completed (approximately 10 seconds).
• The current state-of-charge will then be displayed
and the controller may be operated normally.
If the user does not press the horn button twice
before the countdown is complete, the horn will
sound a short beep and the controller will turn
itself off. The unlock sequence must be completed
successfully before the controller will operate again
normally.
Ask your dealer to demonstrate all these functions
and make sure you can operate all the modes of the
controller before you take your vehicle home.