Rascal P327 User manual

Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: [phone] www.electricmobility.co.uk E. and 0.E. Issue 3: 07/2017
WHITE OUT CE
Rascal Powerchair
Models P327
P327 XL / P327 SL
Owners Manual & Service Record
Model P327 SL

Electric Mobility Euro Ltd offers the Rascal P327
Powerchair range for convenient indoor and outdoor
use. These mid-wheel drive Powerchairs are highly
manoeuvrable vehicles that provide a comfortable
ride for people with disabilities who need a
substantial Powerchair with a good range.
Provided that your Powerchair is maintained and
operated in accordance with this manual it should
last for many years, and provide you with freedom
and independence.
Please read this manual thoroughly before using
your Powerchair. If you have any doubts about
warnings or instructions, ask your dealer for an
explanation. If at any time you feel you may not be
able to control the vehicle safely, do not drive, but
consult your dealer for a solution.
If you think that your Powerchair may be damaged,
do not drive it but contact your dealer for advice.
We suggest that you keep this manual in a safe
place. It contains essential information on the
operation of the Powerchair and also includes the
maintenance records.
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Notice
All Electric Mobility Vehicles are sold through
authorised dealers. Make sure your dealer
demonstrates all the features of the product
prior to, or when, it is delivered.
Warning!
This manual contains important safety notices.
Please take time to read and understand them.
Ignoring them may endanger you or others.
Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
Model P327

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Contents Dealer information 4
Features and layout 4
Safety information 5
Intended use 5
Safety information 6
Controls - joystick assembly 8
Controls - P327 SL - Seat Lift version only 9
Controls - driving controls & accelerator 10
Freewheel device 11
Brakes 11
Armrest adjustment 11
Joystick controller adjustment 12
Seat back folding / adjustment 12
Headrest adjustment 12
Seat height adjustment 13
Footrest adjustment 14
Transferring in and out of your Powerchair 14
Driving your vehicle 14
Driving your vehicle - hazards 15
Transporting your Powerchair 16
Battery charging 16
Battery care 17
User maintenance 17
Servicing & maintenance 18
Additional safety information 18
Engineer’s checklist for Powerchairs 19
Troubleshooting guide 20
Diagnostic table 21
Frequently asked questions 22
Additional information 22
Technical information regarding EMI 23
Technical specification - P327 24
Technical specification - P327 XL 25
Technical specification - P327 SL 26
Brochure request 27
Service log 29

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Dealer Information
For product information see serial number plate
under the main chassis cover (ask your Dealer to
confirm this information.)
Features and Layout
Photo shows the P327 Powerchair. See the
specification for detailed weights and performance.
This is your contact number
for service and support
Dealer Stamp
Telephone:
Email:
Product Model Number
Serial Number
Date of Purchase
Owner
4. Solid tyres on
all four castors
3. Footrest
5. Adjustable armrest
7. Pneumatic tyres
on drive wheels
6. Freewheel levers
1. Joystick controller
2. Charging point
Manufacturer: Electric Mobility Euro Limited
Canal Way, Ilminster, Somerset TA19 9DL
Company Registration in England No. 2419231
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Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record

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Safety Information
Read this manual thoroughly before driving
or operating the vehicle. This handbook is
applicable for all models.
If you have any doubt about the content of this
manual phone your dealer to resolve the problem.
Please read this manual, and ensure your
Powerchair is serviced regularly.
Book symbol: This symbol appears
on the product. Please read this
product manual before assembling
or operating the Powerchair.
Pinchpoint symbol: Wherever you
see this sign there is a nearby risk
of injury owing to a pinch or
crushing point.
© 2017 Electric Mobility Euro Ltd.
No liability is assumed with respect to the use of
any information contained in this publication. While
every precaution has been taken in the prepara-
tion of this publication Electric Mobility Euro Ltd.
assumes no responsibility for errors or omissions
nor is any liability assumed for damages resulting
from the use of information contained in this
publication. This publication, as well as the oper-
ational details described herein, is subject to change
without notice.
Intended use
of the vehicle
The P327 Powerchair range is designed for use by
adults with a disability (up to the maximum recom-
mended weight – see Technical Specification sheet)
who require a manoeuvrable, robust, comfortable
Powerchair with a good range. Mid-wheel drive with
pneumatic tyres makes the P327 Powerchair range
most capable outdoors as well as highly manoeuv-
rable for use in tight spaces indoors.
The P327 Powerchairs are intended for use in the
home, for use in shopping precincts and trips on
smooth hard surfaces. Kerbs should be avoided,
but the P327 Powerchairs can mount kerbs and
small obstacles up to that specified in the Technical
Specification.
Users could endanger themselves and others if they
are not capable of driving their Powerchair safely.
Dealers will advise on the most suitable vehicle from
the Electric Mobility range, but it is up to users to
ensure that they have the manual dexterity to drive
the vehicle, adequate sight and hearing to perceive
danger in time, and can at all times operate the
Powerchair safely in the expected conditions. If in
doubt we suggest you consult a healthcare profes-
sional or your nearest dealer for advice on the most
suitable Powerchair for your particular condition.
Users should also regularly assess their ability to
operate their vehicle safely.
These Powerchairs have relatively small front and
rear wheels for good manoeuvrability so they should
not be used on uneven, potholed or rutted surfaces
or slippery grassy areas.
Within this manual there are
important safety notices. They are
clearly marked with the sign (left)
Make sure that you understand all
these notices. If you have any doubt,
contact your dealer.

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Safety Information
General Warnings
Warning: The operation of Powerchairs can
endanger the life of the driver or third parties. Any
driver should always be fully capable of operating
this vehicle safely.
Warning: Sitting for long periods may increase the
chance of thromboses or pressure sores. Users
prone to such conditions are advised to take
medical advice.
Warning: These Powerchairs have been designed
and tested for drivers up to the maximum user
weight recorded in the Technical Specification. This
weight should never be exceeded.
Warning: Do not exceed the specification; do not
modify this Powerchair or use it other than as a
Powerchair.
Warning: Passengers, even children, should never
be carried.
Warning: Electromagnetic interference may affect
the performance of this Powerchair:
• Do not operate devices such as CB radios or
mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as
television and radio stations.
If your vehicle ever starts to operate by itself switch
it off and report this to your Dealer.
Warning: The operation of any Powerchair may
affect sensitive electronic circuits such as alarm
systems, garage door closing mechanisms, or auto-
matic doors in shops.
Driving
Before you drive refer also to “Driving Your
Vehicle” …later in this manual
Warning: Freewheel device Before getting on the
Powerchair, always check that both the freewheel
levers are in the “Drive” Position on both the motors.
When the levers are in the freewheel position there
is no braking and the Powerchair could run down a
slope and cause injury or even death.
NEVER SIT ON THE POWERCHAIR WHEN IN
FREEWHEEL.
Warning: Transferring On and Off Do not
attempt to get on or off your Powerchair unless it is
switched off, at rest, and on a stable, level surface.
Never get on or off on a hill.
Warning: Damage Before driving off check the
Powerchair for damage, particularly that which
might affect the controls, wheels and drive motors.
Warning: Footrest Before switching on your
Powerchair, always put the footrest down and place
your feet firmly on it. If you drive forward with your
feet still on the ground, your feet could become
trapped under the Powerchair and serious injury
could result. When getting on or off your Powerchair
we recommend putting the footrest in the vertical
position.
Warning: Armrests Do not use armrests as a
support when getting in or out of your Powerchair.
Make sure they are secure before you start off
otherwise you might fall out.
Warning: Seat Belt It is advisable to use your
seatbelt whenever you use your vehicle.
Warning: Battery Charge Before driving off always
check the battery indicator. If you are in any doubt,
ensure all the batteries are fully charged before
starting on a journey.
Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record

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Warning: Castoring Be aware that, if you set off
when the castors are not straight, the initial move-
ment could be sideways.
Warning: Power Unless there is an emergency,
do not switch the power off when moving. The
Powerchair will stop very suddenly. Centre the
joystick and your Powerchair will come to a
controlled stop.
Warning: Slopes On steep slopes the Powerchair
could topple over. Always try to avoid crossing a
slope. If you have to cross a slope, take great care
to avoid tipping. Never make sharp turns on slopes.
Never drive on slippery or icy slopes. Never back
down a slope as your Powerchair could tip over
backwards. If you are not comfortable with the hill
gradient, consider an alternative route. See Driving
Your Vehicle – Hazards for more advice.
Warning: Kerbs You should try to avoid driving up
or down kerbs as this may cause the Powerchair
to topple. Use access ramps wherever possible.
Ensure that the backrest is upright before tackling
a slope or a kerb. Never attempt kerbs greater
than that in the Technical Specification. If you have
to climb or descend a low kerb, always tackle it
straight on. Lean forward when climbing a kerb and
back when descending a kerb. See Driving Your
Vehicle – Hazards for more advice.
Warning: Speed Turning at maximum speed might
cause the Powerchair to topple over. Always slow
down for turns. Always slow down when amongst
pedestrians and ensure you do not run into them.
Warning: Stopping If the Powerchair stops sud-
denly when turning, the Powerchair might topple.
Take care when turning.
Warning: Leaning Over Do not lean sideways, as
this could cause the Powerchair to topple.
Warning: Escalators Never drive this
Powerchair onto an escalator as this could result in
severe injury.
Warning: Driving in poor visibility Powerchairs
are not easily seen. Consider wearing a high visibility
jacket to warn others of your presence. Avoid driv-
ing in bad weather conditions.
Warning: Roads This Powerchair is not for use
on roads, apart from crossing roads at designated
places.
Warning: If the vehicle is left out in the sun,
surfaces could become extremely hot. Always try to
park the vehicle in the shade.
Warning: This Powerchair is not suitable for use as
a seat for an occupant when in a motor vehicle.
Warning ! Entanglement Do not wear clothing or
carry items on the Powerchair that could become
entangled in wheels or other moving parts whilst
operating the Powerchair - severe injury may result.
Warning ! Ambient Operating Temperature
Range Do not use your Powerchair in temperatures
outside the range stated in the specifications
section of this manual. Driving in very hot or very
cold conditions can make driving more hazardous.
Warning: Immersion Never enter large puddles
or areas of water where the depth and/or current is
unknown. Immersion or partial immersion of
the Powerchair may damage it and could leave
you stranded.
Warning: Punctures Should any of your tyres
become punctured, stop riding the Powerchair
and contact your dealer for assistance.

Controls - Joystick
Assembly
Before driving your vehicle it is important to
familiarise yourself with the controls. Do not attempt
to drive the vehicle before reading the rest of this
Handbook.
Description of controls
1. Battery Indicator: These lights show the level
of charge in the batteries. When in the green lights
show the batteries are fully charged. When in the
yellow and red lights show the batteries need
recharging and when only the red lights show the
batteries urgently need recharging. Note: When the
vehicle is climbing an incline or starting off, the level
may drop momentarily; this is normal.
2. Ignition On Off Button: Switch the power
on and off using the power button. Remember to
switch off when not in use. Do not leave the ignition
on when not in use, especially when charging the
vehicle. Note that this switch can also be used to
“lock” the Powerchair to prevent it being used, or
stolen. (see unlocking and locking on page 10)
3. Maximum Speed Indicator: This shows what
speed setting has been selected by the controls 5
and 6. The more lights that show, the higher the
maximum speed. It is advisable to set the maximum
speed at the slowest setting until you are familiar
with controlling your P327 Powerchair.
4. Horn: Press the button and the horn will sound.
Release and the horn will cease.
5/6. Speed Controls: (tortoise and hare) These
controls enable you to increase or decrease the
top speed of your Powerchair. When the speed
increase button hare (6) is pressed the maximum
speed the Powerchair can achieve is increased;
when the decrease button tortoise (5) is pressed
the maximum achievable speed is reduced. The
speed indicator shows a number of lamps to indi-
cate the maximum speed set. Set the maximum
speed to low until you are confident of driving your
Powerchair safely. Do not adjust the speed when
the vehicle is moving, but reset it when you are
stationary. If you become alarmed at your speed,
release the joystick and the vehicle will slow down
immediately.
7. Joystick: The more you move the joystick for-
ward, the faster you will go forwards. Move the joy-
stick back and you will go back. Move the joystick
to the right and you will turn to the right; move it to
the left and you will turn left.
Charging Point: The charging point is situated
beneath the joystick controller at the front. (Fig.1)
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Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
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Controls - Seat Lift
P327 SL only
Introduction
The seat lift version of this Powerchair (P327SL)
offers an elevating seat function (Fig.2) to allow the
user to reach higher when seated. This
configuration of the Powerchair reduces the
maximum user weight to 400 lbs (181.4kg / 28.5
stones). This reduction in maximum user weight is
to safeguard the stability of the Powerchair when
traveling in the elevated mode. The maximum
speed will be reduced when the chair is in the
elevated mode for safety reasons. Never attempt to
modify the Powerchair or attempt to override
the safety function.
Controlling the seat lift function:
Fig.3 shows the Powerchair controller / joystick unit.
Controlling the basic driving functions is the same
as the other versions of this Powerchair described
earlier in this manual.
To adjust the seat height:
Press the button (1) in Fig.3 - this enters seat
adjustment mode (button will illuminate) and the
drive functions will be disabled. Now move the
seat up or down by pushing the joystick control
backwards or forwards. When the desired height
is reached press button (1) again and drive will be
enabled. Remember that you will not be able to
drive at full speed until the seat is back at the
lowest seat height.
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Warning! NEVER attempt to get in or out of
the Powerchair when the seat is in an elevated
position. NEVER put body parts or other
objects under the seat as this may damage the
unit and or cause serious injury. The lifting
scissors present a serious risk of pinching and
or crushing. Always keep objects and body
parts clear of the elevating mechanism during
seat height adjustment. NEVER stand on the
front footrest.
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10 Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
Controls - Driving
Controls/Accelerator
Joystick control - To operate,
turn on the ignition.
Firstly make sure your wrist is supported on the
armrests. If it is not supported, a jolt may cause a
movement of the joystick and an involuntary change
in direction or speed. Find an open level area with
no obstructions to practice controlling the vehicle
until you are confident that you can drive safely.
Note. The controls can be changed to the other arm
for customers with a left-hand bias. Please contact
your local dealer for information.
Going Forward or Backwards: Gently push the
joystick away from you and your Powerchair will
move forward, pull it backwards and it will move
backwards. Release pressure on the stick and the
vehicle will stop. The further you move the joystick
the faster you will go.
Turning Left or Right: Push the joystick to the
right and your Powerchair will move right, move the
joystick to the left and the Powerchair will go left.
Practice turning while in gentle forward motion to
familiarise yourself with driving the vehicle.
Braking: Whenever the joystick is in the central
position, the automatic brake will operate. Practice
stopping on level ground to ensure that you know
how quickly you can expect your Powerchair will
come to a stop.
Sleep Mode: With the power on, if you do not
operate the joystick for a while, then the controller
will go into “sleep mode” to preserve the batteries.
Any button press or joystick movement will re-acti-
vate the controller and you can then drive normally.
Joystick Disabling during Start-Up: To prevent
sudden unexpected movements, the joystick is
disabled during start-up. If the joystick is operated
when the power button is pressed, the lamps will
flash slowly. By centring the joystick this indication
will stop and the joystick will operate normally.
Note: The controller has a diagnostic mode. The
lamps will flash to indicate that the controller has
detected an error or fault. If this happens refer to
the diagnostic table at the back of this manual,
unless it is simply the result of the joystick not being
central at start up, which can be cleared as above.
Locking Your Vehicle for Security: To prevent
unauthorised use the controller of your Powerchair
can be locked.
To Lock
• With the power on, press and hold the power
button for 4 seconds.
• The display will turn off immediately. After 2
seconds all LEDs will flash briefly and the horn will
sound a short beep.
• The Powerchair will then turn off.
To Unlock
• While locked, press the power button to turn on.
• All LEDs will flash briefly, then perform a slow
right-to-left countdown.
• Press the horn button twice before countdown is
completed (approximately 10 seconds).
• The current state-of-charge will then be displayed
and the controller may be operated normally.
If the user does not press the horn button twice
before the countdown is complete, the horn will
sound a short beep and the controller will turn
itself off. The unlock sequence must be completed
successfully before the controller will operate again
normally.
Ask your dealer to demonstrate all these functions
and make sure you can operate all the modes of the
controller before you take your vehicle home.

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Warning! If the freewheel devices are in
“freewheel” the braking is disabled. Never select
the freewheel devices if the Powerchair is on a
slope or could be pushed onto a slope. Never
leave one motor in Drive and the other in
Freewheel. You could damage your Powerchair
or cause injury.
Freewheel Device
When the vehicle is switched off the brakes are
automatically engaged. This is called “Failsafe
Braking”. Also, if the batteries are flat, the brakes
are applied. There may be occasions where you
may wish to move the vehicle without power. To
do this there is a Freewheel Device fitted on each
motor The Freewheel device allows the vehicle to be
pushed without power. To activate, first locate the
levers on the end of each drive motor (Fig.4).
• Make sure the ignition is switched off.
• Move both the levers into the freewheel position.
The vehicle can now be pushed in Freewheel. Note
that if the levers are too stiff to move a small move-
ment of the chair back or forward will make it easier
to operate the levers. Get your dealer to show you.
• Move both the levers to engage drive. The vehicle
is now braked. This is the normal operating position.
IF YOU ARE NOT COMPLETELY SURE OF THIS
FEATURE CONTACT YOUR DEALER BEFORE
OPERATING THE POWERCHAIR.
• Pull both levers UP to enable the vehicle to be
moved without power. Braking is disabled. NEVER
sit on the vehicle with the lever in this position.
• Push both levers DOWN This is the normal
operating position. The brakes are enabled, and
the vehicle can only operate with the lever in this
position.
Brakes
There are 2 braking systems. The first works with
the joystick. When the joystick is released the
Powerchair will automatically brake. When the
Powerchair stops the automatic brake will engage.
This will stop the vehicle rolling forward or back-
ward. When you start the brake will automatically
disengage.
If the battery should go flat the brakes automatically
engage. Note that even when freewheel is selected,
a secondary braking system is applied automatically
to limit the maximum speed. You may notice this
system when moving the Powerchair in freewheel.
Armrest adjustment
If you need help with any of these adjustments ask
you dealer to assist you.
Armrest Width Adjustment
If you require more room in the seat width loosen
the armrest width adjustment using an Allen key as
shown (Fig.5). Slide the armrests in or out to suit,
and tighten up the Allen key, making sure that the
armrests are equidistant from the centre of the
seat and secure.
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12 Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
Armrest Height Adjustment
Loosen height adjustment knobs (One on each
armrest - Fig.6), and raise or lower armrest so that it
is at a comfortable height. It may be better to have
someone else adjusting the armrest height while you
are sitting in the chair and making sure the armrests
are in a comfortable position before they are locked
in place. Finally tighten the knobs and ensure that
the armrests are secure.
Armrest Angle Adjustment
The armrest angle can be adjusted by flipping up
the armrest, and loosening the nut near the pivot
point. Then, using an Allen key turn the armrest
adjustment screw clockwise to lower the end of the
armrest or anticlockwise to raise it. Once satisfied,
tighten the nut and lower the armrest.
Joystick Controller
Adjustment
The joystick controller position can be adjusted by
moving the joystick gently to the side and back. In
addition the joystick controller can be moved for-
ward and back loosening the grub screw with the
allen key provided, and setting to your preferred
position. Always ensure the grub screw is secure
and tight before using your Powerchair. Ask your
dealer if you wish to have the joystick on the left
hand armrest and they will make this change for you.
Seat Back Folding and
Adjustment
The Seat Back can be folded down for transporting
(Fig.7). The seat back angle can be adjusted for
comfortable sitting. The maximum reclining angle is
only for use when the chair is stationary, on a flat
surface with the power off.
Headrest Adjustment
The headrest height can be adjusted by pressing in
the tab on the left hand collar and sliding the
headrest up or down. Make sure that the collars
have engaged into the headrest groves once the
adjustment has been made.
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Warning! Do not use the armrest as a
support when getting in and out of your
Powerchair – Armrests are not designed to fully
support your weight.
Warning! Always check that the knobs are
tight and the armrests are secure before driving
the Powerchair.
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Warning! Always return the seat to the
upright position before starting off. If the seat
back is tilted too far back, the risk of tipping
over backwards is increased, especially if
travelling up ramps, kerbs or hills.

Seat Height Adjustment
You are advised to ask your dealer to set the seat
height in the most comfortable driving position
Seat Removal
• Disconnect the cable from the joystick by
pinching and pulling the grey grip. Remove the
cable completely from the seat frame (Fig.8).
• Lift the backrest angle lever and tilt the
backrest forward (Fig.9).
• Unclip the set lock and tilt the seat forward (Fig.10).
• Take off the seat vertically by unhooking from
the front trapeze bar (Fig.11).
To adjust the seat height
• Remove the four retaining pins and adjust
each of the two trapeze bars to the required height
(Figs.12 &13).
• Secure both front and rear bars with the
retaining pins (Fig.14).
• Replace the seat and ensure it is locked in
position, reconnect the controller cable.
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14 Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
Footrest Adjustment
For comfort and to achieve correct posture, the
footrest height and footrest angle can be adjusted.
Please ask your dealer to make these adjustments
to ensure your legs are in a comfortable position.
Transferring In And Out
Of Your Powerchair
If you feel at all uncertain about getting in or our of
your Powerchair get assistance.
Transferring into your Powerchair
• Make sure that your Powerchair is on a level
surface, and it is not in Freewheel.
• To make sure the brakes are engaged try and
push the Powerchair before getting in.
• Ensure that the controller is turned off before your
try to get into your Powerchair
• We recommend moving the footplate to the
vertical position.
• With your back to the chair, steady yourself with
the armrests and lower yourself gently into the seat.
Do not put undue weight on the armrests !
Getting out of your Powerchair
When getting out be sure that your Powerchair is on
a level surface, is not in freewheel and the power is
off before you try to get out. Position your feet either
side of the footplate and raise the footplate to the
vertical position before getting off. If you feel uncer-
tain about getting out, get assistance.
Driving Your Vehicle
1. Before you set out, do check the weather
forecast. We suggest that you make sure you are
wearing suitable clothing, whether your journey is
long or short.
2. If you are taking medication check with your
doctor or physician that your ability to control the
vehicle will not be impaired and do not drink alcohol
and drive.
3. Only use the vehicle for the purpose its
intended for. Do not drive through water or on
slippery surfaces; do not transport more than one
person; do not tow other vehicles or carry excess
weight.
4. Before sitting in your Powerchair, check both
the freewheel levers are not in the Freewheel position
5. Check the battery charger is disconnected.
6. Check the backrest is upright
7. Ensure your feet are securely on the footrest.
8. Check you have adjusted the seat as
instructed in this manual – get comfortable and
secure your seat belt.
9. Make sure the way ahead is clear.
10. Switch on the power. Check the battery level
indicator is in the green area.
11. Speed Control. Set the speed control to a
low setting.
12. Gently push the joystick in the direction you
wish to go. The vehicle will now move off. The further
you push the joystick the faster the vehicle will go.
13. To brake, return the joystick to the neutral
position. If you become unsure or feel unsafe
release the joystick immediately.
14. As you get accustomed to the power you
can increase the speed.
15. Switch off when not in use. To conserve your
batteries and prevent the vehicle accidentally moving,
always turn off the power when your Powerchair is
not in use.
Warning! Whether or not this is your first
mobility vehicle, please read these guidelines as
all vehicles differ. Failure to do this may cause
damage to you, a third party or the vehicle.

Driving Your Vehicle -
Hazards
Before driving the Powerchair you should be aware
that, under certain circumstances it could become
unstable and tip over. Your Powerchair has been
designed to operate on paved, even surfaces and
should not be used on rough, rutted, soft or slippery
terrain.
Getting on and off the Powerchair: When getting
on make sure that the vehicle is on level ground,
and not in freewheel mode. Ensure that the arm-
rests are secure. When getting off, park on level,
stable ground, and switch off the Powerchair before
leaving your seat. Make sure you get off the vehicle
in a safe area.
Seat Back Position: Always drive with the seat
back in an upright position.
Kerbs and Obstacles: Always try to avoid kerbs
and obstacles. Never ride up or down kerbs or
obstructions higher than that in the Technical
Specification Sheets. Use ramps wherever possible.
Always tackle obstacles head on. Never drive or
turn across a slope.
Hills & Slopes: Going Up Hill. Lean slightly
forward when going up. Remember that the seat
back should be in the upright position. Make sure
you have enough speed to climb the slope. Do not
stop or turn the vehicle around. If you have to
turn while climbing an incline, keep going until you
reach a level area. If you have to start on an incline,
lean forward and apply power slowly – do not start
and stop. If you are not comfortable about tack-
ling a gradient, consider an alternative route. Note:
Always check that the battery level is high; going up
hill takes a lot of energy. If the level drops too low
the vehicle will cut out leaving you stranded.
Hills & Slopes: Going Down Hill. Lean back in
the seat when going down, Turn the speed con-
trol to low. If you are not comfortable about tackling
a gradient, consider an alternative route.
Try to avoid crossing slopes – always try to drive
straight up and down the slope NEVER BACK
DOWN A SLOPE!
Turning: Always slow down before a turn; turning
at speed can cause the Powerchair to topple. Look
in the direction you are travelling – If there is a blind
corner sound the horn.
Turning Circle: So you can judge the turning
circle, practice manoeuvring your Powerchair. This
is important to avoid tipping off kerbs, and when
going into and out of lifts or entrances.
Bad Weather: If it is snowing or icy stay at home!
Remember that ice, snow and slippery surfaces
such as manhole covers, wet grass and drains could
affect braking and steering. Use caution at all times.
Shower Rooms or Washing: Never take your
Powerchair into a shower or steam room, and never
hose it down. Its sensitive electronics could mal-
function if they get wet or damp.
Tyres: Castor Wheels The Castor wheels have
solid tyres that will not puncture. Should they
become damaged they should be replaced by your
dealer. Do not attempt to replace them yourself.
Tyres: Drive Wheels The Drive wheels have pneu-
matic tyres for better grip and ride comfort. Tyre
pressures should be checked weekly or if a tyre
looks deflated. See the Technical Specification for
tyre pressures. Should they become damaged they
should be replaced by your dealer. Do not attempt
to replace them yourself. Should you require the
drive wheels puncture proofed, ask you dealer.
15

16 Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
Transporting Your
Powerchair
Contact your dealer for advice on how best to
transport your Powerchair in your vehicle. You
may prefer to use ramps rather than lifting the
components.
After Using Ramps to Unload Your Powerchair
• Position the Powerchair on level, solid ground
• Check parts for any sign of damage.
• Select power on and ensure that the battery level
indicator shows green. If not charge the Powerchair
before use.
• Check the freewheel levers are in the “drive”
position and not in the “freewheel”position
• Get on the Powerchair and test the operation of
the joystick, speed control and on off switch before
using the Powerchair to go anywhere. If there is any
malfunction, check that the joystick connection has
been correctly put together and locked. You are
now ready to drive the Powerchair away.
Battery Charging
The charging socket is located below the front of the
joystick assembly (Fig.15). With the charger discon-
nected from the mains, push the charger plug into the
socket. When the vehicle is charged always remove
the plug.
The battery charger has a red indicating lamp (Fig.16)
When the charger is connected and switched on
the lamp will show red. The second, charging, light
shows;
• Yellow when charging
• Green shows full charge
• Off to indicate disconnect the charger
Always ensure the lamp goes out before switching
off and disconnecting the charger at the mains.
Note: the charger contains a fan and will emit a
slight humming noise when in use.
Warning! Dismantling the Powerchair involves
lifting and handling heavy parts. Although your
Powerchair can be dismantled, we suggest that
you contact your dealer for advice on how best
to transport your
Powerchair in your particular vehicle. This may
involve using ramps.
Warning! Pinching or Crushing. Be careful
to avoid being pinched or having your hands
crushed when lifting or handling parts. Wear
gloves whenever possible.
Warning! This Powerchair is not suitable for
use as a seat for an occupant in a motor vehicle.
Warning! When charging batteries NEVER
smoke, or charge batteries in a place where
there are naked flames such as gas-fired heat-
ers as, under exceptional circumstances, bat-
teries may give off gases that could ignite and
explode. Always make sure that battery box is
not damaged.
Warning! When charging batteries NEVER
connect or disconnect the charger while it is still
connected to the mains.
15
16

Connection Instructions
1. Place you machine in an area that is dry and
well ventilated. Make sure a power point is nearby.
2. Check the vehicle is switched off.
3. Check the mains switch is off. Never connect
or disconnect the charger with the mains on.
4. Connect the charger plug in to socket as
above.
5. Connect the mains plug and switch on at the
mains. Check the charger power light shows red.
6. The second charger lamp shows yellow and
then changes to green when the battery is fully
charged.
7. Wait until the charging lamp goes out then,
8. Switch off the mains and remove the plug
from the socket when fully charged. Do not
leave the charger plugged in with the power off.
This will gradually discharge your battery.
Battery Care
The batteries are the lifeblood of your vehicle. Their
characteristics can change depending on charging,
temperature, usage and other factors. Listed below
are guidelines to prolong battery life.
• After using your vehicle always charge it at the
end of the day - even after a short journey.
• If you do not use your vehicle for a prolonged per-
iod, place it on charge once a week, overnight.
• Always use the correct charger with the correct
batteries.
• If the batteries have been flat for a long time
(about 2 months) it is recommended you contact
your dealer before charging:
• Do not charge the vehicle in the open – it may rain
and the battery charger is not waterproof.
• Keep the vehicle in a well-ventilated area and
away from any naked flame.
• Do not part-charge the batteries. Allow the char-
ger to complete its cycle for every battery fitted.
Batteries are expensive to replace – it is wise to
look after them. Batteries are heavy – make sure
you always lift them correctly.
User Maintenance
It is important for safety that you carry out the fol-
lowing checks
Daily or Before Use
• Visually check the machine for damage.
• Visually check the tyres for damage.
• Check that the seat is secure.
• Check the armrests are secure and the knobs and
levers are tight.
• The battery should be fully charged.
• Check the operation of the brakes and if you have
any concerns, contact your dealer.
• Keep your vehicle clean by using a damp cloth
and soapy water – never use a hose.
Important – Possible faults
As you get used to your vehicle you will get a feel
for how it behaves. If something feels unusual, for
instance the vehicle does not accelerate or brake
smoothly; the vehicle tries to turn to one side, the
brakes are not holding on a slope or the controller
operates strangely, contact your dealer immediately
and explain to the engineer exactly what the
problem is.
Disposal
Contact your dealer for advice before you consider
disposing of your Powerchair. They will be aware of
the environmental regulations in force at the
time and will assist you to meet the applicable
environmental legislation.
17
Warning! If batteries are damaged or frozen
they could heat up when charging and, in an
extreme case, explode.
Notice
Return your unserviceable batteries to your
supplier or ensure they are disposed of in
accordance with the environmental regulations
applicable at the time.

18 Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
Servicing and
Maintenance
1. This vehicle is designed for minimum
maintenance. However it is recommended that
a competent engineer service the vehicle at least
once a year. If the vehicle is used constantly we
recommend a twice yearly maintenance.
2. Ensure the engineer stamps the Service Log
(page 29) on completion for all servicing carried out
on this vehicle. Keep all receipts for servicing and
repairs with this handbook. This may add value
when selling the vehicle.
3. When the vehicle is due for its service make
sure you report any concerns you have, prefer-
ably when you book the service (See points to look
out for below).
4. On completion of the service, always test
the vehicle before the engineer leaves and make
sure you are satisfied with the work carried out.
Points to look out for:
• Are there any strange noises from the wheels or
does the frame creak?
• Is the battery charging up correctly – is the “full”
charge green light on after charging?
• When turning, does the Powerchair respond
equally to left and right movements of the joystick ?
• Does the Powerchair stop smoothly when the joy-
stick is centred ?
• Does the Powerchair tend to pull to one side ?
• Does the speed control work ?
• Has anything come loose?
• Are there noises or rattles that were not there before?
• Are there any signs of damage, corrosion or
cracking?
• Does the seat-lift function smoothly?
Additional Safety
Information
Carrying Weight on the Vehicle
Bags or Luggage: Never carry bags (unless they are
an approved accessory) behind the seat as this could
result in tipping over backwards. Only carry small
bags on your lap and ensure it does not prevent you
from controlling your vehicle.
Seat Arms: Do not carry or attach anything to
the seat arms. Anything attached to the seat arms
could affect stability, or interfere with the control of
the vehicle.
Other Precautions
Joystick: Do not touch the joystick when getting
in or out of your Powerchair; always make sure the
Powerchair is switched off.
Modifications: Unauthorised modifications could
result in injury or permanent damage. Such modifi-
cations will invalidate any guarantees.
Other Items: Only fit approved products or
accessories.
Child Safety
This product is designed to be operated by adults.
Children should not be allowed to tamper with the
controls or play on the vehicle. Do not carry children
as passengers. The product is designed for single
person use only. Keep all packaging well away from
children. They could be harmed.

Engineer’s Checklist for
Powerchairs
Obtain all comments from the customer on the
condition and serviceability of the Powerchair and
then complete an Initial diagnostic road test. Record
all defects to be corrected. Now check, test and
complete the following:
• Wheel bearings for wear and lubricate
• Operation of the joystick especially to detect if
there is any asymmetrical operation of the motors
• The On/Off switch for correct functioning
• The speed indicator for correct indications
• The Speed Increase and Decrease buttons for
correct operation
• Wear or damage to tyres or wheels
• Bodywork fixtures for damage, corrosion
or cracking
• Levers and knobs securing armrests and joystick.
Do they tighten and secure properly? Do they need
replacing?
• Operation of Allen key armrest attachment
Are key drives worn? Do they tighten to secure
the armrests? Replace as necessary
• Joystick play, correct operation and response
and carry out any necessary adjustment/
replacement
• Battery contacts & signs of corrosion
• Check all cables for damage, abrasion, corrosion
and that screening is intact. Replace as necessary
• Seat mounting and catch for wear or damage
• Motor performance, undue noise and speed check
• Electromagnetic brake operation
• Freewheel operation on both motors independently
• Frame for damage or cracks
• General check for corrosion, repair or protect
as necessary
• All operational controls work correctly
• Battery condition and charger operation
• Tighten all nuts & bolts
• Operation of the joystick in forward, reverse,
turning, and stopping smoothly
• Correct all defects found and determine if the
vehicle is roadworthy
• Final road test
• Clean vehicle/customer road test
• Check seat lift function, associated wiring and
lubricate/repair as necessary
• Check and lubricate all main pivot bolts. Special
attention should be paid to the lubrication of the
lifting mechanism on the SL (seat-lift) version
Important Note for the Engineer
Enquire if the customer is satisfied with the product.
Please report all points good or bad directly to:
Electric Mobility 01460 258100 If you have any
comments please include them.
19

Solution
• Batteries flat - check level.
• Is the charger connected?
• Is either Freewheel engaged?
• Freewheel has been selected while power is on
Ensure neither freewheel is selected; switch off
and on
• Check for tyre damage or punctures.
• Freewheel selected on one side
• Motor failure - contact dealer.
• Binding bearings – contact dealer
• Possible electronic problems - contact dealer.
• Check tyres for damage and inflation.
• Check batteries are fully charging.
• Check vehicle moves easily in Freewheel
20 Rascal P327 / P327XL / P327SL Powerchair Owner’s Manual & Service Record
Troubleshooting Guide
This table is a guide to fault finding. The fault may
be a simple fix. If you have any doubts phone your
dealer.
Symptom
• Powerchair does not move.
when power is switched on.
• Vehicle pulls to one side.
• Vehicle behaves erratically when driven.
or judders or cuts out ?
• Short Range
Remember, to save the batteries, the Powerchair
controller has a sleep mode which is activated if the
joystick is not moved for a period of time. Any button
press should restore operation, but, if this does not
work, switch the Powerchair off and then on again.
Remember also that you may have inadvertently
disabled the Powerchair, by locking it (see page 10
for unlocking instructions). Press the power on button,
and then, press it again and your Powerchair should
operate normally. If it does not, repeat this process. If
the Powerchair still fails to function check table above
or contact your dealer.
Your dealer is there to help you but they can only do
this if you give them as much information as possible.
Remember correct information will get the problem
fixed quicker and may save you money. Phone
the dealer and explain exactly what the problem is,
recounting as much detail as possible including the
indicated faults.