Razer BLACKSHARK V2 PRO 2023 Use and care manual

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RAZER BLACKSHARK V2 PRO (2023)
MASTER GUIDE

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If esports is your calling, answer it with the ultimate wireless headset for
competitive play. Designed to meet the needs of Team Razer's finest, get
the complete package of crystal-clear audio, advanced noise isolation, and
all-day comfort with the multi-award-winning Razer BlackShark V2 Pro.

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CONTENTS
1. WHAT'S INSIDE.......................................................................................................................................3
2. WHAT'S NEEDED ....................................................................................................................................4
3. LET'S GET YOU COVERED........................................................................................................................5
4. TECHNICAL SPECIFICATIONS ..................................................................................................................6
5. SETTING UP YOUR RAZER BLACKSHARK V2 PRO....................................................................................7
6. USING YOUR HEADSET.........................................................................................................................11
7. CONFIGURING YOUR RAZER BLACKSHARK V2 PRO VIA RAZER SYNAPSE............................................20
8. SAFETY AND MAINTENANCE................................................................................................................33
9. LEGALESE..............................................................................................................................................35

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1. WHAT'S INSIDE
▪Razer BlackShark V2 Pro
A. Adjustable padded headband
B. Ultra-soft breathable memory foam
ear cushions
C. Razer SmartSwitch / EQ button
D. Microphone port
E. Volume knob
F. Mic mute button
G. Power button
H. Status indicator
I. Charging port
▪Removable RazerTM HyperClear Super Wideband Mic

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▪Wireless USB dongle
▪USB Type A to USB Type C charging cable
▪Important product information guide
2. WHAT'S NEEDED
PRODUCT REQUIREMENTS
▪USB Type A port or devices with Bluetooth connectivity
RAZER SYNAPSE REQUIREMENTS
▪Windows® 10 64-bit (or higher)
▪Internet connection for software installation

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3. LET'S GET YOU COVERED
Your product’s
serial number can
be found here.
Register your product and score exclusive benefits
razerid.razer.com/warranty

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4. TECHNICAL SPECIFICATIONS
HEADPHONES
▪Frequency response: 12 Hz –28 kHz
▪Impedance: 32 Ω
▪Sensitivity (@1 kHz): 100 dB SPL / mW at 1 kHz by HATS
▪Drivers: Customized Dynamic 50 mm Driver
▪Inner ear cup diameter: 62 x 42 mm / 2.44 x 1.65 in
▪Connection type: 2.4 GHz wireless or Bluetooth
▪Approx. weight: 320 g / 0.71lbs
▪Oval ear cushions: Breathable memory foam cushions
MICROPHONE
▪Frequency response: 100 Hz –10 kHz
▪Signal-to-noise ratio: ≥60 dB
▪Sensitivity (@1 kHz): -42 ± 3 dBV/Pa,1kHz
▪Pick-up pattern: Unidirectional
ON-EARCUP CONTROLS
▪Volume up and down
▪Mic mute on /off toggle
▪Razer SmartSwitch Button
▪Audio profiles switcher
AUDIO USAGE
▪Wireless: Via USB Type A dongle or Bluetooth 5.2
▪Bluetooth Codec: AAC, SBC
▪THX Spatial Audio: Only available on Windows® 10 64-bit (or higher)
BATTERY LIFE
▪Up to 70 hours

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5. SETTING UP YOUR RAZER BLACKSHARK V2 PRO
CHARGING YOUR HEADSET
Connect your Razer BlackShark V2 Pro to a powered USB Type A port using the charging cable. For
best results, please fully charge your headset before using it for the first time. A depleted unit will
fully charge in about 3.5 hours.
CONNECTING TO YOUR HEADSET
A. To a PC via a wireless USB dongle (2.4 GHz)
1. Plug the wireless USB dongle into any of the USB ports on your PC.
USB
Type A
3.5H
USB
Type C
Charging
Fully charged
0%
100%

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2. Press and hold the Power button until the status indicator briefly lights up in solid green to
power on the headset.
3. Wait until the status indicator briefly becomes static green, indicating that the headset is
connected to the wireless USB dongle
POWER ON
CONNECTING
CONNECTED
USB
Type A
secs.
2
Press and
hold
USB
Type A

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4. On your PC (if applicable), set the Razer BlackShark V2 Pro as the default Output and Input
device.
When using the headset with compatible devices, set the Razer BlackShark V2 Pro as the
default input and output device (if applicable).
B. To other devices via Bluetooth
1. While powered on, press and hold the Razer SmartSwitch / EQ button for 7 seconds to activate
pairing mode.
2. Activate Bluetooth on your device and select "Razer BlackShark V2 Pro (BT)" from the list of
devices found.
3. Wait until both devices are connected. The status indicator will briefly show solid blue to
indicate that the headset is now connected to your device.
Razer BlackShark V2
Pro
Razer BlackShark
V2 Pro
Razer
BlackShark V2
Pro (BT)
secs.
7
PAIRING
Press and
hold

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PERSONALIZE YOUR EXPERIENCE
Razer Synapse (PC)*
Use the Razer Synapse app to customize your headset's EQ, toggle Do Not Disturb to block incoming
calls while gaming, enable mic noise cancellation, and fine-tune other advanced features for a
phenomenal audio experience that's genuinely yours.
Install Razer Synapse when prompted, or download the installer from razer.com/synapse.
Activate THX Spatial Audio*
Unleash the full potential of your Razer BlackShark V2 Pro by enabling 360° positional audio for a
natural and lifelike experience through Razer Synapse.
*Only available on Windows® 10 64-bit and above.
BLUETOOTH CONNECTED

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6. USING YOUR HEADSET
POWER BUTTON
Power ON / OFF
Power on the headset by holding the Power button until the status indicator is on and holding the
Power button again to turn it off. An audio prompt will help notify you when the headset is powered
on or off.

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The headset will power on using the last active audio source before power off.
Other functions
Other Power button functions are available when the headset is powered on with Bluetooth as the
audio source. These functions operate based on your device's current activity and may not apply to
certain devices.
Single press
Play/pause
Accept an incoming call or end the current call
POWER ON
POWER OFF
secs.
2
OR
Press and
hold

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Put a call on hold and accept an incoming call
End call and swap to on-hold call
Double press
Reject incoming call
Swap calls
Skip track
Triple press
Previous track
While powered off, press and
hold for 5 seconds
Activate Bluetooth pairing mode
STATUS INDICATOR
The status indicator will show the connection and battery status when the headset is unplugged and
powered on. While in use, you'll hear a voice prompt when the headset needs to be recharged; during
such time, the indicator will continue showing the battery level until you charge the headset.
RAZER SMARTSWITCH / EQ BUTTON
Switching between EQ Profiles and Presets
Switch between Standard EQ profiles to use presets designed for an all-around immersive experience
and Esports EQ profiles to use pro-tuned FPS audio presets that provide the ultimate competitive
edge. To switch between Standard EQ and Esports EQ profiles (and vice versa), press and hold the
Razer SmartSwitch / EQ button for 3 seconds.
Indicator
Prompt
Battery level
Voice
Low

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By default, the headset is set to Standard EQ profiles. A voice prompt will be heard as you switch
between EQ profiles.
Each profile has a different set of presets for you to choose from. To cycle through an active EQ
profile's presets, press the Razer SmartSwitch / EQ button.
Standard EQ
Esports EQ
Game
Apex Legends
STANDARD EQ
ESPORTS EQ
OR
secs.
3
Press and
hold

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You can also use the Razer Synapse app to switch between EQ profiles and select preferred EQ
settings. Learn more about EQ profiles
Switching between audio sources
When powered on and connected to any audio source, double press the Razer SmartSwitch / EQ
button to switch between the wireless USB dongle and Bluetooth audio source or vice versa.
Using Bluetooth as the audio source will reconnect the headset to the last known device. Pairing
mode will be activated if no device is found.
Movie
Call of Duty
Music
CS:GO
Custom
Fortnite
Valorant
2x
Wireless USB dongle
(2.4 GHz)
Bluetooth
1x

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Enabling / Disabling Gaming Mode
While connected via Bluetooth, triple press the Razer SmartSwitch / EQ button, then hold the last
press for 2 seconds to activate Gaming Mode. Once enabled, the headset will function at a lower
latency, giving you real-time audio feedback while gaming. Repeat to disable gaming mode.
This feature is only available on Bluetooth connection. Keeping the headset within a very close
distance of the audio source is recommended for the best performance.
Reactivating Bluetooth pairing mode
You can also use the Razer SmartSwitch / EQ button to reactivate Bluetooth pairing mode. While
connected via Bluetooth, press and hold the Razer Smart Switch button for 7 seconds to reactivate
Bluetooth pairing mode and connect your device as needed to Razer BlackShark V2 Pro (BT).
secs.
2
3x
secs.
7
PAIRING
Press and
hold
Press and
hold

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Understanding Razer Smartswitch
With the Razer BlackShark V2 Pro simultaneously connected to a PC or gaming console (via wireless
USB dongle) and a mobile device (via Bluetooth), you'll be able to use the headset for
incoming/outgoing/conference calls from a connected Bluetooth device and switch back to the game
audio without removing the headset. The status indicator will briefly show static white to indicate
that the headset is connected to both audio sources.
The following behaviors below will help you understand how your headset responds to audio source
switching and incoming/outgoing/conference calls when your headset is connected to a Bluetooth
device and the wireless USB dongle:
Headset audio
Razer SmartSwitch behavior
Streaming via
wireless USB
dongle
▪The headset will automatically switch to Bluetooth audio source for
incoming/outgoing/conference calls from your mobile device and resume
using the wireless USB dongle after each call.
You can deactivate automatic source switching for incoming calls by
enabling your headset's Do Not Disturb feature on the Razer Audio app.
▪Audio from the connected mobile device will ONLY automatically stream on
the headset if no audio is present or streaming on the wireless USB dongle.
▪Auto-pause on streamed audio when switching audio sources depends on
the app you're using (e.g., Spotify, Apple Music).
Streaming via
Bluetooth
▪When you switch to the wireless USB dongle audio source, your headset will
remain connected to your mobile device via Bluetooth. However, the Razer
Audio app will disconnect from your mobile device.
▪Auto-pause on streamed audio when switching audio sources depends on
the app you're using (e.g., Spotify, Apple Music).
Not streaming on
any audio source
Audio will play on the first audio source that streams audio.

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VOLUME CONTROL KNOB
Rotate the volume control knob to increase or decrease the volume.
RAZER HYPERCLEAR SUPER WIDEBAND MIC
Plug the RazerTM HyperClear Super Wideband Mic into the headphone and bend until it is parallel to
your mouth. Make sure the mic diaphragm is in front, and the air vent is facing away from your
mouth.
Increase
volume
Decrease
volume
Mic diaphragm
Air vent

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The recommended mic-to-mouth distance for optimal sound capture is 1.5 cm to 3 cm (0.59 in to
1.18 in).
MUTING / UNMUTING THE MICROPHONE
Press the mic mute button to mute or unmute the microphone.