RealFlame MAGIGLO SERIES Installation instructions

MAGIGLO®SERIES
INSTALLATION & OPERATING MANUAL
The Magiglo series of decorative fires are suitable to be installed into a
masonry or approved prefabricated fireplace and are designed to operate
with Natural and Propane gases only. Approval Number GM 10098.
VERSION 20

2
WARRANTY INFORMATION
The benefits provided to you under the following warranty are in addition to any other rights and remedies available to
you under the law.
1. Warranty
If:
(a) during the first 15 years from the date of purchase (Firebox Warranty Period), there is a defect in the firebox of
the Real Flame Gas Burner; or
(b) during the first 2 years from the date of purchase (Parts Warranty Period), there is a defect in the gas valves or
other parts of the Real Flame Gas Burner,
due to improper workmanship or material, Real Flame will replace or repair the Real Flame Gas Burner without
charge. Any replacement product is warranted only for the time remaining on the original Firebox Warranty
Period or the Parts Warranty Period as relevant.
2. Registration
You must register to receive the benefit of this warranty by completing the warranty registration on our website
(www.realflame.com.au) or completing and mailing the attached registration card within 30 days of purchase of
your Real Flame Gas Burner (or, if the Real Flame Gas Burner is fitted to a new home, within 30 days of the date
of settlement of purchase of such new home).
3. Exclusions
Real Flame is not obliged to replace or repair the Real Flame Gas Burner under clause 1 if:
(a) it has been improperly stored, installed, connected, used, operated or repaired, or damaged, abused, tampered
with, altered (without our written approval), or not maintained in strict accordance with our installation and
operating instructions; or
(b) it has been installed in an outdoor setting.
4. Limit of Liability
The warranty provided under this warranty is limited to replacement or repair of the Real Flame Gas Burner only,
at our option. To the extent permitted by law, Real Flame excludes liability for consequential loss or any other
loss or damage caused to property or persons arising from any cause whatsoever, and damage arising from
normal wear and tear.
5. Claiming under the Warranty
In order to claim under this warranty you must, within the Firebox Warranty Period or the Parts Warranty Period
(as relevant), contact Real Flame, providing the original proof of purchase and the details below:
Supplier Name___________________________________________________________________________
Date Of Purchase / settlement of property if new home _________________
Model / Serial Number_______________________
This warranty does not cover the cost of claiming under the warranty or transporting the Real Flame Gas Burner to and
from the supplier.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
If you would like to speak to someone about your Real Flame Gas Burner or claiming under this warranty, please
contact the Real Flame Service Warranty Desk on 1300 554 155.
Glen Dimplex Australia Pty Ltd ACN 69 118 275 460
Head Office: 1340 Ferntree Gully Road, Scoresby 3179
Telephone: [phone] Facsimile: [phone]

INSTALLATION NOTICE
The installation of this appliance is only to be carried out by an authorised person in accordance
with the Manufacturer’s Instructions, local gas fitting regulations, AS/NZS5601.1-2013 installation
code for gas burning appliances and any other relevant statutory regulations.
In all cases the installation of this appliance shall meet the requirements as set out in
AS/NZS5601.1-2013
N TE: A slight smell may be apparent for the first few hours of use. This is due to the heat
resistant paint curing. It is recommended to open windows in the room for the first lighting of the
fire. In some instances a slight discolouration may occur inside the firebox. This is a normal
condition and is not covered by warranty.
IMPORTANT SAFETY NOTICES
D N T PLACE ARTICLES N R AGAINST THIS APPLIANCE.
D N T USE R ST RE FLAMMABLE MATERIAL NEAR THE APPLIANCE.
D N T SPRAY AER S LS IN THE VICINITY F THIS APPLIANCE WHILST IT IS IN PERATI N.
CARE MUST BE TAKEN T ENSURE THAT ANY RETURN AIR REGISTER R EXHAUST SYSTEM
D ES N T ADVERSLEY AFFECT THE PERATI N F THE APPLIANCE R DRAUGHT F
CHIMNEY R FLUE.
D N T M DIFY THIS APPLIANCE.
THIS APPLIANCE IS DESIGNED T PERATE WITH LUMIN US FLAMES. THIS MAY EXHIBIT
SLIGHT CARB N DEP SITS.
WARNING
This firebox has a naked flame, care should be taken when it is operating if children or the infirm are in
close proximity. A safety screen is recommended if constant supervision is not possible. It is
recommended that a secondary guard complying with AS-NZS2286 be installed.
The appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilitites, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
Permanent ventilation of the room where the fire is to be situated is essential while fire is in operation.
The room must have a minimum cross sectional area of 40,000sq mm of effective ventilation.
VENTILATION REQUIREMENTS
3
THIS IS PRIMARILY A DEC RATIVE APPLIANCE AND IS N T CERTIFIED AS A SPACE HEATER.

CONTENTS
Contents .................................................................................................................4
Data Plate...............................................................................................................5
Dimensions .............................................................................................................6
Installation Instructions .........................................................................................10
Lighting Instructions ..............................................................................................11
Commissioning Procedure ...................................................................................13
Typical Type 1 Installation to existing chimney ....................................................14
Type 1 Installation into Victorian/Federation grate ...............................................15
Typical Type 2 Installation of Prefabricated Fire Box into existing chimney ........16
User Instructions...................................................................................................17
Troubleshooting ....................................................................................................17
Conversion details ................................................................................................18
Parts List...............................................................................................................19
Real Flame contact information............................................................................20
4

BURNER M DEL NATURAL GAS ULPG
INJ. SIZE MJ/Hr TPP (kPa) INJ. SIZE MJ/Hr TPP (kPa)
DATA PLATE (Affixed to the base of the unit for reference to gas pressure & consumption)
Detachable Skirt
PARTS
5
320 2.40 23 0.80 1.20 20 2.60
360 2.50 26 0.80 1.30 21 2.70
400 2.60 28 0.80 1.30 21 2.70
540 2.25 37 0.80 1.10 33 2.60
750 1.85 39 0.75 0.95 34 2.55
1000 2.25 49 0.75
540 Double Burner 2.80 54 0.87 ---
Minimum Pressure Setting
Maximum Pressure Setting Screw
Pilot Pressure Adjustment
Burner Pressure Test Point
Gas Connection
Pilot Cover Plate
Pilot
Assembly Fixing
Bracket
Rear Log Fixing Hole
Burner Port
TO CHECK PRESSURES
1. Fit manometer to test point.
2. Adjust pilot pressure screw (wind screw fully in, then wind out 2 1/2 full turns - for 400, 540 &
750 models only).
3. Adjust maximum burner pressure screw (wind max pressure screw out 2 full turns - for 400,
540 & 750 models only).
4. Ignite burner and set to maximum rate.
5. Adjust regulator pressure until burner pressure is correct.
6. Adjust maximum burner pressure - screw in adjustment screw to data plate setting.
7. Turn valve to low setting. Adjust valve minimum pressure.
8. Complete tests for safety/leakage and connections.
9. Turn burner off.
10. Replace regulator cap.
11. Remove manometer, replace sealing screw and washer and refit valve cover.
Magiglo 320 & 360 Magiglo 400, 40 & 7 0
Detachable Skirt
Pressure Test
Regulator Adjustment
Gas Connection
Pilot Cover Plate
Pilot
Assembly Fixing
Bracket
Rear Log Fixing Hole
Burner Port

6
DIMENSIONS
Magiglo 320 Burner
PLAN
RHS
LHS
BA
C
E
FRONT
D
ABCDE
147 110 341 317 84
Magiglo 360
PLAN
FRONT RHSLHS
B
A
C
D
E
ABCDE
199 110 210 360 155

7
DIMENSIONS
Magiglo 400 Burner
PLAN
RHSLHS
B
A
E
FRONT
D
C
ABCDE
201 103 433 328 148
Magiglo 40
PLAN
RHSLHS
B
A
C
D
E
FRONT
ABCDE
201 103 570 395 148

8
DIMENSIONS
Magiglo 7 0
PLAN
RHSLHS
B
A
C
D
E
FRONT
ABCDE
201 102 783 606 148

9
DIMENSIONS
Magiglo 1000
0 PLAN
RHSLHS
B
A
C
D
E
FRONT
ABCDE
201 103 1029 692 148
Magiglo 40 Double Vision Burner
PLAN
RHSLHS FRONT
D
C
BA
E
ABCDE
283 225 540 403 148

INSTALLATION INSTRUCTIONS
IMPORTANT
This product is fitted with an XYGEN DEPLETI N SYSTEM which is an INTEGRAL PART
F THE PIL T. You must maintain the correct pressure for the oxygen depletion system to
operate correctly (see data plate on page 5).
When checking gas pressure at the appliance ALL THER GAS APPLIANCES IN
PREMISES MUST BE PERATING AT THE SAME TIME.
Failure to have correct pressure may result in unit cutting out intermittently.
TYPE OF INSTALLATIONS
TYPE 1. Magiglo Gas Log/Coal Set
The appliance must be installed in a fire resistant fireplace with approved draft.
TYPE 2. Magiglo Gas Log/Coal Set
Installed in conjunction with a prefabricated firebox into an existing fireplace using the
firebox flue system to remove waste products.
LOCATION REQUIREMENTS FOR TYPE 1 & 2 INSTALLATIONS
1. The fireplace must be built in accordance with the building regulations for masonry
chimneys.
2. The fireplace must be sufficiently deep enough to fully accommodate either the Gas
Log/Coal Set or a firebox fitted with a Gas Log/Coal Set in order that no fumes can escape
into the room. DO NOT ignore the depth of the lintel over the fireplace opening.
3. It is imperative that the chimney or flue operates correctly and also does not subject the
living area to spillage of combusted products. The flue or chimney should be tested and
proven to have an adequate updraught sufficient to remove all waste products of
combustion. (Refer to Commissioning Procedure).
4. Chimney dampers, baffles or restrictive plates must be removed or permanently fixed open.
5. An optional AGA approved flue cowl of the appropriate size can be fitted for type 2
installations. For type 1 installations a 225mm diameter cowl is optional.
6. If using a prefabricated firebox, the firebox must be sealed to the masonry or brickwork and
an approved flue or cowl fitted of the appropriate size.
7. Permanent ventilation of the room where the fire is to be situated is essential while fire is in
operation. The room must have a minimum cross sectional area of 40,000sq mm of
effective ventilation.
BURNER INSTALLATION
1. Select the Magiglo series burner which best compliments your fireplace size.
2. Locate your gas fire into the rear of the fireplace or prefabricated fire box fixing to base or
grate by location lugs on burner.
3. It is preferable for the gas line to be brought into the rear of fireplace, therefore concealing
pipe work.
4. If installing the burner into an existing grate, remove that part of base of grate so that
controls are on underside of grate.
5. Connect gas line to burner connection using 1/2˝ flared copper union supplied.
6. The correct logs and coals or pebbles must be used as supplied by the manufacturer.
10

FOR YOUR SAFETY READ BEFORE LIGHTING
The appliance has a pilot which must be lit using the piezo ignition, when lighting the pilot follow
the instructions exactly.
Before lighting the appliance check for gas leaks.
Use only your hand to push in and turn the gas control knob, never use tools. If the knob will not
push in or turn by hand, don’t try to repair it, call a qualified service technician. Force or attempt
to repair may result in a fire or explosion.
If the controls have been underwater, immediately call a qualified service technician to inspect
the appliance and replace any part of the control system and fan that has been immersed in
water.
11
LIGHTING INSTRUCTIONS - Magig o 320 & 360
1. To light the pilot, press in and turn the gas control knob anticlockwise to
the pilot position.
2. eep knob depressed and turn the knob anticlockwise toward the
until you hear a click. If the pilot lights, continue to depress knob for 20
seconds and release. If pilot goes out repeat the procedure.
3. To light the burner, turn the control knob to the flame setting. The burner
can be set anywhere between low and high flame.
4. To turn the burner off, turn the control knob clockwise to the “PILOT”
position. This will leave the pilot burning.
5. To turn off the burner and the pilot, turn the knob clockwise to the “OFF”
position.
If you are unable to get the appliance to operate correctly, contact either
your sales agent or the manufacturer (see contact details on back cover).
Test operation of appliance and fully instruct user before leaving.
Note: Check gas pressure. Refer to Data Plate on page 4 for details.
Figure 1
Figure 2
Figure 3
Figure 4
Figure 5
TO TURN OFF GAS TO APPLIANCE
Push in gas control knob slightly and turn to the “OFF” position.

LIGHTING INSTRUCTIONS - Magig o 400, 540 & 750
1. To light the pilot, press in and turn the gas control knob anticlockwise to
the pilot position. (Fig 1)
2. Depress the knob and press the red button. If the pilot lights, continue to
depress knob for 20 seconds and release. If pilot goes out repeat the
procedure.
3. To light the burner, turn the control knob to the flame setting. The burner
can be set anywhere between 1 and 7. (Fig 2)
4. To turn the burner off, turn the control knob clockwise to the “PILOT”
position. This will leave the pilot burning. (Fig 1)
5. To turn off the burner and the pilot, turn the knob clockwise to the “OFF”
position. (Fig 3)
If you are unable to get the appliance to operate correctly, contact either
your sales agent or the manufacturer (see contact details on back cover).
Test operation of appliance and fully instruct user before leaving.
Note: Check gas pressure. Refer to Data Plate on page 5 for details.
;
Fig 1
;
Fig 2
;
Fig 3
TO TURN OFF GAS TO APPLIANCE
Push in gas control knob slightly and turn to the “OFF” position.
TO TURN OFF GAS TO APPLIANCE
A Turn the switch to “OFF” position
B. Push in gas control knob slightly and turn to the off position
12
LIGHTING INSTRUCTIONS - Mi ivo t Option
1. STOP! Read the safety information.
2. Push in gas control knob and turn to “PILOT”
3. NOTE: Control knob cannot be turned from “OFF” to “PILOT” unless the knob is pushed in
slightly. Do not force.
4. Light pilot burner following steps below.
5. When the control knob is set at pilot, push it all the way in and hold it in. Immediately light the
pilot using the piezo igniter. Red igniter button may need to be pressed rapidly several times.
Once the pilot has lit keep holding the control knob in for about 45 seconds. Release the knob
and it will “pop” back out, the pilot should remain lit. If pilot goes out repeat steps 1 to 5
6. Turn gas control knob to the “ON” position
7. Turn the switch to ignite the burner. The switch is supplied with the unit and should be installed
within 6m of the fire.
• After lighting the pilot, if the control knob does not “pop” out when released, stop and
immediately call your service technician.
• If the pilot will not stay lit after several tries turn the gas control knob to “OFF” and call your
service technician.
N.B: WHEN THE CONTROL NOB IS TURNED TO THE “OFF” POSITION IT WILL TA E
APPROXIMATELY 60 SECONDS FOR THE VALVE TO RELEASE AND ALLOW YOU TO
MOVE THE NOB. DO NOT FORCE THE NOB.
OFF
Visit www.realflame.com.au
to view a video instruction.
PILOT
ON

COMMISSIONING PROCEDURE
Once the fire is installed and operational the installer must check for spillage. Carry out the
lighting procedure and turn the fire to high. Allow to warm up for 10 minutes and then using a
smoke match set 25mm down and 25mm inside of the fire opening run the match across the
width of the opening to check that all of the smoke is drawn away.
Repeat the test with doors and windows to the premises open and closed, and with any extractor
fans in the same room or adjacent rooms running on high. The fire should continue to clear its
combustion products. Also operate any other flued appliances in the same or neighbouring rooms
and ensure they continue to function satisfactorily as multiple flues can work against one another.
If spillage is detected during this procedure it could indicate a faulty flue or lack or ventilation. If
the problem cannot be rectified immediately, disconnect the appliance, and advise the customer
not to use the appliance until the problem has been resolved.
The customer should always be advised of the need for regular servicing and checks to ensure
the continued clearance of combustion waste products.
NOTE: Care must be taken to ensure that any return air register exhaust system does not
adversely affect the operation of the appliance or draught of chimney or flue.
WARNING
“D N T place articles on or against this appliance.“
“D N T use or store flammable materials near this appliance.”
“D N T spray aerosols in the vicinity of this appliance while it is in operation.
13

TYPICAL TYPE 1 INSTALLATION TO EXISTING CHIMNEY
OFF
P
I
L
O
T
Ensure gas log fire
is set back into fire
place in order that
no waste products
come into the
room.
Smoke match
spillage test.
225mm DIA
GAS COWL
• Minimum fireplace depth shall be 450mm for all models.
• Maximum fireplace opening height for all models except 1000 shall be 600mm,
for the 1000 model the maximum opening height is 450mm.
Optional
For Type 1 installations models with an DS pilot must be used.
14

OFF
P
I
L
O
T
COALS
AIR TUBES
CERAMIC
BLANKET
BURNER
PORT
CONTROL
CUT OUT
SECTION
BASE GRATE
EDWARDIAN/VICTORIAN
GRATE
CONTROLS ON UNDER SIDE OF BASE GRATE
FRONT IRON
BURNER
PORT
BURNER
HOUSING
5mm GAP
COAL PLACEMENT
IMPORTANT:
ALL AIR GAPS ON THE
UNDERSIDE OF THE BASE GRATE
MUST BE SEALED
Place base layer of coals as above and
randomly stack remainder allowing for gaps.
Place Air Tubes 5mm behind Burner Port and
space evenly. (cut to size if too long).
AIR TUBES
TYPE 1 INSTALLATION INTO VICTORIAN/FEDERATION GRATE
• Minimum insert depth shall be 180mm.
• Maximum insert opening height shall be 675mm. 15

OFFOOFOFF
P
P
I
P
I
L
P
I
L
O
P
I
L
O
T
P
I
L
O
T
SEAL FLANGE TO
BRICKWORK
TYPICAL TYPE 2 INSTALLATION OF PREFABRICATED FIRE BOX
INTO EXISTING CHIMNEY
FOR INSTALLATION OF FIRE BOX REFER TO MANUFACTURER’S SPECIFICATIONS.
This is a guide only. Installation
of Fire Box must be carried out
to manufacturers specifications.
ATTENTION
Existing Chimney
225mm Dia
Gas Cowl
Flue to the required size if
chimney does not draw properly
Seal flange to brickwork
Convection Box
Magiglo gas set
Gather
16

USER INSTRUCTIONS
TROUBLESHOOTING
1. Your Magiglo Gas Log/Coal Set will have been installed by an authorised person in
accordance with the Installation and Service Instructions. If you are technically minded you
will increase your knowledge of your fire by reading through these Instructions
2. Initially your Magiglo may burn with a slightly blue flame which part of the protective coating
on the coal and logs burn off. A slight smell my also be apparent at this stage. After an hour
or so the fire will have settled down and will therefore burn with a yellow flame producing a
little soot. The soot deposit enhances the real effect and is exactly the same as an
authentic fire.
3. As with all gas appliances, your Magiglo should be regularly serviced. We would
recommend once each year. The name and address of your service technician can be
obtained from your Real Flame stockist. The routine to be followed by the engineer can be
found under Service Instructions; contained within this leaflet.
4. For safe operation of your Magiglo the following annual checks should be carried out.
- Confirm that the chimney remains clear and unobstructed and there has not been a build-
up of soot which would necessitate the chimney being swept.
- Confirm that the room ventilation remains adequate and that all vents are free of
obstruction.
Symptom
Pilot won’t light
Pilot lights but does
not stay on.
Main flame goes out or
very little flame.
Corrective Action
1. Pressure too low. Set to correct pressure.
2. Check for spark at electrode if none, check lead connection. If not solved
replace electrode.
Light pilot and keep knob depressed for 30 seconds before
releasing. If pilot does not stay on, replace thermocouple.
1. Check for correct pressure.
2. Check for faulty thermocouple.
3. Excessive draught can cause flame to extinguish.
WARNING
Magiglo burn with a real flame which should be treated with same respect as any naked
flame. A fireguard should be used for the protection of children and the elderly.
17

1. Turn appliance off.
2. Turn gas supply off.
3. Remove regulator cap and adjustment nut.
4. Remove regulator spring and replace with correct gas type spring.
5. Replace regulator cap.
6. Remove pilot assembly cover.
7. Remove from valve, oxy pilot thermocouple.
8. Remove from pilot, spark lead and pilot gas tube.
9. Replace pilot assembly with correct gas type assembly.
10. Refit pilot tube and spark lead.
11. Refit oxy thermocouple to valve.
12. Refit pilot cover.
13. Adjust burner aeration caps to fully open (ULPG setting). Tighten screws after adjusting.
14. Remove gas pipe from injector.
15. Remove injector and replace with correct size.
16. Refit injector and retighten gas pipe.
17. Tighten injector retaining screw.
18. Refit pilot assembly, leads and pilot gas tubes.
19. Refit pilot cover.
20. Reconnect burner and refit to appliance/installation.
21. Attach manometer to burner test point.
22. Start appliance and adjust burner pressure (high setting) to correct pressure.
23. Remove manometer and tighte test point.
24. Check for gas leaks.
25. Check for appliance spillage where applicable.
CONVERSION DETAILS
NATURAL GAS TO PROPANE
18

PARTS LIST
PART No. DESCRIPTI N PART No.
01 BM733 Control Valve, Eurosit 630 Valve
02 Regulator SC-75
03N S.I.T. ODS Pilot Assembly (Natural Gas)
03P S.I.T. ODS Pilot Assembly (Propane Gas)
04 1/2˝ Male to 1/2˝ Copper Union
05 1/2˝ to 3/8˝ Hex Nipple
06 5/16˝ 90O Union Elbow
07 1/4˝ Nut and Olive
08 Injector Holder Stem
09 Injector
678
9
4
5
2
3
LOG AND COAL SETS
1
19
Magiglo 320 & 360
Magiglo 400, 540 & 750

GLEN DIMPLEX AUSTRALIA PTY LTD
ABN 69 118 275 460
Head ffice/Factory/Showroom
1340 Ferntree Gully Rd.
Scoresby Vic 3179
Ph: [phone] Fax: [phone]
E-mail: [email protected]
Richmond - VIC Showroom
300 Swan St.
Richmond Vic 3121
Ph: [phone] Fax: [phone]
Dandenong - VIC Showroom
3/328 South Gippsland Highway,
Dandenong South Vic 3164
Ph: [phone]
E-mail: [email protected]
Geelong - VIC Showroom
1/2A Gordon Avenue.
Geelong West Vic 3218
Ph/Fax: [phone]
E-mail: [email protected]
Sydney - NSW Showroom
546 Pacific Highway.
Chatswood NSW 2067
Ph: [phone] Fax: [phone]
E-mail: [email protected]
Miranda - NSW Showroom
36 areena Rd
Miranda NSW 2228
Ph: [phone] Fax: [phone]
E-mail: [email protected]
Adelaide - SA Showroom
173 -175 Magill Rd.
Norwood SA 5067
Ph: [phone] Fax: [phone]
E-mail: [email protected]
Milton - QLD Showroom
46 Douglas St,
Milton QLD 4064
Ph: [phone]
Perth – WA Showroom
47-53 McDonald St East,
Osborne Park WA 6017
Ph: [phone] Fax: [phone]
Fyshwick – ACT Showroom
88 Wollongong St,
Fyshwick ACT 2609
Ph: [phone]
Ulverstone – TAS Showroom
31A Victoria St,
Ulverstone TAS 7315
Ph: [phone]