RealRelax SS01 User manual

MASSAGE CHAIR
USER MANUAL
PLEASE READ AND SAVE THESE INSTRUCTIONS
SS01

Our massage chair is 100% tested before leaving the factory.
Thank you very much for purchasing our massage chair. This operating manual
contains important information about how to use the chair safely and correctly.
Be sure that you have read all safety precautions thoroughly before using
your chair. Keep this manual nearby so that you can refer to it anytime.
We reserves the right to change the product design at any time without notice.
Pictures are for reference only and may vary from actual product.
Make sure the chair is connected to an outlet having the correct voltage.
Make sure that the power cord is seated fully into the power outlet
Otherwise it may result in fire or electric shock.
Do not modify the plug provided with the product if it will not fit the outlet.
Do not use the chair outdoors.
Do not use the chair in any way not prescribed by the Operating Manual.
Do not install the chair in an area of high humidity such as a sauna.
Persons with the following conditions should seek medical advice before
using the chair:
Those in the early stages of pregnancy or immediately after giving birth.
People with weak bones, osteoporosis, or spinal fractures.
People with sensory impairment caused by circulatory or other serious
ailments.
Safety Precautions and Maintenance
Components and Description
Main Features
Operations
Specifications
CONTENTS
People have a pacemaker or other medical devices prone to electronic
interference.
People who are heat sensitive.
People under a doctor's care, or those experiencing unusual physical
discomfort
Keep massage sessions to no more than 30 minutes and rest after every
massage.
If you begin to experience pain or other physical discomfort while using the
chair, immediately discontinue use .
Do not fall asleep in the chair during a massage.
Do not use the chair after consuming alcohol.
If the chair does not start, or if there is any type of malfunction, please stop
the chair immediately and turn the main POWER switch to the OFF position.
Contact us for assistance regarding professional repairs or maintenance.
Make sure to turn the main POWER switch to OFF after every use and to
unplug the chair from the power outlet.
Make sure to turn the main POWER switch to OFF and unplug the chair
from the power outlet during cleaning.
Never plug or unplug the chair from a power source (surge protector,wall
outlet, ect.) with wet hands.
Never use a wet cloth to clean the power switch, power cord,or any other
electronic component.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
NOTICE
IMPORTANT

COMPONENTS AND DESCRIPTION INTERNAL STRUCTURE
1
2
3
4
5
6
7
8
9
10
Shoulder Air
Massage Unit
Armrest Air
Massage Unit
Seat Air
Massage Unit
Foot Air
Massage Unit
Sole Air
Massage Unit
Back Massage
Points
Waist Massage
Points
Foot Roller
Massage Unit
Back Heat
Slide Rail
6
1
3
4
5
10
9
8
7
2
9.Air Vent
10.Specification Label
11.Power Supply
12.Wheels
13.Cord Connector
14.Electrical Fuse
15.Power Switch
1.Pillow
2.Backpad
3.Shoulder Air Bag
4.Heater
5.Seat
6.Footrest
7.Armrest
8.Shoulder Units
1
2
4
5
8
7
6
9
10
11
12 14 13 15
3

ACCESSORIES FROM BOX MUSIC SYSTEM
1
3
4
6
10 21
19
17
15
122
5
7
8
9
11
13
14
16
18
20
Back Massage Forward and Reverse
Foot Massage ON/OFF
Buttock Airbags ON/OFF
Calf Airbags ON/OFF
Backrest UP
Heater ON/OFF
Power Button
Massage Rollers speed-
Waist Massage ON/OFF
5
6
7
8
9
10
11
12
13
TFT Display
Massage Rollers speed+
Back Massage ON/OFF
AUTO Programs Switch
1
2
3
4
Waist Massage Forward and Reverse
Foot Roller Speed
Airbags Strength+
Arm Airbags ON/OFF
14
15
16
17
Airbags Strength-
18
Shoulder Airbags ON/OFF
Backrest Down
One-button Zero-Gravity
19
20
21
Back Speed Speed
Foot Foot.spd
AUTO
+ -
Waist
Mode Mode
Buttock Arm Strength +
Calf Shoulder Strength -
Back
Up
Back
ZERO-GHeater
Down
How to use:
1. Open mobile-phone/ipad/computer BLUETOOTH capabilities,and access to the search
state, your device will automatically search neighboring BLUETOOTH devices.
2. In a few seconds,our massage chair name will show up under the device list, select
massage chair name,and the connection complete.
Our product is designed with Bluetooth audio connection function.It can play music
through connect with smart phone,tablet computer or other audio devices.
1
Back Speed Speed
Foot Foot.spd
AUTO
+ -
Waist
Mode Mode
Buttock Arm Strength +
Calf Shoulder Strength -
Back
Up
Back
ZERO-GHeater
Down

ACCESSORIES FROM BOX
Components
Our chair is shipped in three boxes.
1
3
2
INSTALLATION INSTRUCTIONS
Main Unit
Press the backrest to connect with the 'U' type solt.
Make the backrest vertical to the ground.
Slide the armrest into the buckle
.
Armrest
Clip Shoulder
Cushion
Backrest

Fasten the armrest with two screws.
INSTALLATION INSTRUCTIONS
Connect back cushion heat wire.
Connect hand controller.
INSTALLATION INSTRUCTIONS
Connect air tube of armrest. Connect air tube of near seat.
Connect air tube of shoulder.
Slide the shoulder into the backrest.

Put seat cushion into the chair.
Use screws to install right bottom wheel.
Use screws to install left bottom wheel.
Bottom wheel sketch map
INSTALLATION INSTRUCTION INSTALLATION INSTRUCTION
Connect power wire.
Connect air tube of backrest.
Fasten the wheel with srew.
Connect wire of backrest.

AUTO MODE
Leg extension settings
Select Auto massage mode
About the remote control panel
1.Power:when the unit is turned on it will
automatically start to massage.
In automatic massage modes intensity
and strength cannot be adjusted. If you
would like to adjust intensity and strength
please select a specific area .
such as: arm , foot, or shoulders.
Press “Power” to switch time from 15/20/25/30
Press Power button for 3 seconds to turn o
massage chair
We have six Automatic modes,press "AUTO"
to switch six modes.
Adjusting the reclining angle
Adjust the angle between backrest
and footrest.
2.Press "AUTO" to switch six modes:
3.Auto massge mode will stop automati-
cally after 15/20/25/30 minutes.
CUSTOM MASSAGE MODE
Footrest unit will automatically extend to
suit taller individvals.
By selecting a single massage area, auto massage will stop
You can turn on a single massage area, or multiple areas.
This allows you to give yourself a complete customizable massage.
You can also adjust the strength of the air bags and intensity of the rollers.
On/O: press power button to turn on the chair or adjust time frame,
press for more than 2 second to turn o.
Back: manual mode up back massage
Speed + and Speed -: back roller speed adjustment
AUTO: auto mode switch
Buttock: hips air bag switch
Foot and Foot.spd: foot roller and speed adjustment
Mode: up back , waist forward and reversal
Waist: manual mode waist massage
Calf: calf air bag switch
Arm: arm air bag switch
Shoulder: shoulder air bag switch
Strength + and Strength -: air bag strength adjustment
ZERO-G: recline till zero gravity
Heater: turn on heat function
Back Up and Back Down: backrest recline and forward adjustment when
chair is working(can be adjusted to find the best position for rest when
hand controller is o.)
Back
Foot Foot.spd
AUTO
Speed
+
Speed
-
Waist
Mode Mode
Buttock
Arm
Calf
Shoulder
Strength +
Strength -
Back
Up
Back
ZERO-G
Heater
Down
1
2
Back Speed Speed
Foot Foot.spd
AUTO
+ -
Waist
Mode Mode
Buttock Arm Strength +
Calf Shoulder Strength -
Back
Up
Back
ZERO-GHeater
Down

AFTER USE
Shut down the main power
reclining seat will return to its
storage position
Make sure children,pets, and foreign
objects are away from the chair.
RESET THE CHAIR
THE MAIN POWER
1.Anyone other than an authorized service person must not repair or
disassemble the chair.
2. Stop the main power after massage is finished.
3. If you are not going to use the product for some time,store the power cord
in a dry and clean place.
4.Do not leave the chair outdoors, in direct sunlight, in a high temperature
environment, or near fire .
5.Use a piece of soft,dry cloth to clean the chair. Do use alcohol or
household cleaners on the chair.
6.Do not operate the chair continuously for long periods of time.
MAINTENANCE
1. Check the power connector is fully plugged into the wall outlet if the chair
doesn't work after the main power is connected.
2. The sound of the motor during operation is a normal part of the product's
operation.
button to return the chair to an ON state.
TROUBLE SHOOTING
5A fuse
Power
Back Speed Speed
Foot Foot.spd
AUTO
+ -
Waist
Mode Mode
Buttock Arm Strength +
Calf Shoulder Strength -
Back
Up
Back
ZERO-GHeater
Down

TURN ON POWER SUPPLY
1.Plug the power cord into three core socket with well grounding.
2.Turn on the power switch on the bottom of massage chair.
MOVE METHOD
There are moving rollers at the bottom of the chair.
Raise the back to the highest point.
Switch off and plug out the chair.
Lift the front part of the chair as showed in the figure(one person raise the front part via holding moving
holder, another person push the chair when holding the top of the chair), move the chair by the rollers.
Before switching on the chair, please make sure there is no damage on
the power wire and other exposed wires.
Make sure the power switch is o before the chair is connected to electricity.
CAUTION
Don’t move it when there is people in it.
Don’t use the armrest while moving the chair, only hold the moving holder
in the back and front.
CAUTION
1 2
(1) Place a massage chair in a place where there is enough space for the back of the chair
to recline and the stand to rise.
(2) Make sure that there is at least 20 cm in the back of the massage chair and at least 30 cm in front
of the massage chair.In order to prevent from signal interference, please keep at least 1m away from
the TV, radio and other video and audio devices.
Please leave the space around the massage chair when preparing the massage.
Greater than or equal to 30 Greater than or equal to 20
INSTALLATION
SURROUNDING ENVIRONMENT
Keep the massage chair away from damp places (for example: bathroom) to avoid electric leakage
Keep the massage chair away from high temperatures sources (for example: stove) to avoid fire or
damage to leather material
CAUTION
Before using, please tidy up well the cables to avoid twining or damage
When the whole chair makes slide movement forward or backward to
original position, please check first whether there are kids,pets or any
other objects to avoid accidents.Please put carpet or other pad under
the massage chair,in order to avoid any unpredictable impression on
the floor.

This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having
an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in accordance with all local codes and ordinances.
DANGER - Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly
grounded. Do not modify the plug provided with the product - if it will not fit the outlet; have a proper outlet
installed by a qualified electrician.
GROUNDING INSTRUCTIONS
AFTER USING THE CHAIR
Please power off the chair and unplug power cable from power the supply socket after using disconnect the
controller and store carefully
Please power off the chair and unplug the chair from the power supply socket when the chair is not in use,
to avoid children to start the chair accidentally
Please store well the chair if it is not in use for a long time.
Do not dismount the back of the chair
Cover the chair with dust-free cloth to prevent dust from collecting
Keep the massage chair free of dust
METHODS OF STORAGE
Do no store in a hot, humid, damp place or in direct sunlight or heat
Do not store in an overly cold place
Before cleaning unplug from electrical source to avoid shock
Dust can be cleaned off with a damp cloth of mild detergent and air dry
Clean the cloth surface with neutral detergent or special mild detergent for cloth
MAINTENANCE
Do not spray pesticide on device
Specified cleaner can be used on the leather, plastic, and dried with a cloth
Do not use a damp cloth on the electronic components which can cause shock and damage
The leather covers (headrest, seat cushion, foot cushion) can be removed for cleaning
During daily use, please check whether the following phenomenon exist: Scorched smell
When touch the wire, the power is on, but sometimes off
The power supply cord is hot
Other abnormal phenomenon
KIND REMINDING
If problems happen above, please turn off power supply and contact the distributor or manufacturer
for assistance.
CAUTION
Note : Do not dismantle the produce by yourself, and our company shall shoulder no responsibility to the
damage of the product or the inquiry of people caused by improper use. Thanks for your cooperation !
Problems/Issues Possible Cause Trouble Shooting Method
Sounds like tapping or hum sounds
Suddenly stops working
Sounds from air pump,
motor or other mechanical parts
TROUBLESHOOTING GUIDE
Normal phenomenon
Does not work after power up
1. Power switch is not turned on
2. Bad connection between plug
and socket
3. Massage remote is not turned on
4. Have broken power wire plug
5. Bad fuse
6. Control unit for functioning properly
1. Turn power switch on
2. Connection power cord again
3. Press power button on remote
4. Contact professional technician
5. Replace fuse
6. Contact professional technician
Abnormal sounds suddenly
while working
Maybe from over working the
massage chair
1.Cut down usage
2. Contact professional technician
Can not recline the chair Obstruction-be sure that the chair is
allowed enough room to fully recline
Stop chair opearion, and
move obstruction
can not restore position after
reclined
Problem on electric motion pole or
plug under bad connection
Contact professional technician
ATTENTION
If problems are not from above reasons,please turn off power supply and contact the distributor or
manufacturer for assistance.
1. Bad power connection
2. Auto program timers is up
1. Unplug and reinsert power cord
to he chair
2. Normal
Roller height changes Rollers work alternately Normal phenomenon

SS01
FUNCTIONS
Auto Arm Foot
AUTO
Air SqueezeZero-gHeating Music
Measurement: 39.8" * 25.8" * 17.3"
37" * 24.6" * 14.8"
39.8" * 13.6" * 21.1"
G.W/N.W:73.4LB/88.6LB
34.1LB/42.3LB
37.4LB/43.5LB
Rated Power:100W
Rated Voltage:110V-60Hz
Please keep the original packaging for our customer serivice
ATTENTION
For more warranty and products information,please visit our website:www.realrelaxmassage.com
Our Chairs and accessories (the "Products") are warranted for a period of One(1) years
(the "Warranty Period") against:
Missing materials from the Products at the time of delivery;
Defects in the manufacturing of materials used for the Products at the time of delivery;
Failure of the Products to correspond with the description in the applicable contract of sale at the time of delivery;
Major defects in the functionality of motors, armrests, backrest recline, and casters.
The warranty services include the followings if your chairs is under warranty and inartificial:
i. Provide free accessories and parts.
ii.Customer pay for the back and forth shippingcost to return for maintenance.
Note1: If you require a return service, please show the valid warranty card and complete product package,
and bear the freight of returning.
If your product cannot be repaired, we offer the following options:
Option 1. You can contact our customer service for the depreciation and deduction of your purchased massage chair,
and directly purchase any model of massage chair in our official website.
Option 2. You can check the depreciation and deduction of your massage chair with our customer service and exchange
for the equivalent cash coupon to offset of our official website for the future purchase.
Note2: we do not accept unjustified return with non-quality problem.
Subject to the following:
Any replacement parts shall be fully provided by Realrelax and any shipping costs shall be half-borne by the consumer;
To benefit under this warranty,Realrelax must be notified of any defect within 14 days of the occurrence of such defect
via an image or video of the relevant defect sent electronically to [email protected];
This warranty shall be warranted for the remainder of the original Warranty Period, or 30 days, whichever is longer.
Damaged cause by a drop, rough or careless handling, or other negligent action.
Warranty not covered:
Wear and tear of Pu leather, including but not limited to cuts, scratched or damage caused by accident, abuse, misuse,
water, flood , fire and other acts o nature or external causes.
Consequential or incidental damage.
Damage caused by personal modification or altering without permission from REAL RELAX.