REDGUM Brand RG20KW User manual

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USER MANUAL
Please read and keep these instrucons
KNEE WALKER
RG20KW
June 2019

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REDGUM Brand owns the copyright to the Knee Walker user manual.
Any informaon contained in this user manual shall not be photocopied, reproduced or
translated into any other languages without the prior wrien consent of REDGUM Brand.
REDGUM Brand strives to provide the highest quality products possible.
Products are subject to change without noce.
© Copyright REDGUM Brand 2019
REDGUM Brand is part of FOR-DE Group Pty Ltd

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CONTENTS
1. INTRODUCTION - INTENDED USE
2. PRODUCT OVERVIEW - FEATURES / SPECIFICATIONS
3. ASSEMBLY - UNPACK and INSPECT SUPPLIED PARTS
4. ASSEMBLY - STEERING COLUMN
5. ASSEMBLY - FRAME
6. ASSEMBLY - HANDLEBAR
7. ASSEMBLY - KNEEPAD
8. ASSEMBLY - CARRY BAG
9. USAGE GUIDELINES - DO’s + DON’Ts
10. PRODUCT CARE - INSPECTIONS / CLEANING
11. WARRANTY
12. REDGUM BRAND PRODUCT RANGE

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INTRODUCTION
Thank you for purchasing this quality REDGUM Brand product.
If you have any issues or quesons about the Knee Walker
please contact your supplier or REDGUM Brand direct:
T: [phone]
F: [phone]
E: [e-mail]
A: 1 Business Way, Malaga Western Australia 6090
INTENDED USE
This product has limitaons and should be used in accordance to these guidelines.
Failure to follow these guidelines may result in damage to the product and injury
to the user. It is the responsibility of the user to ensure the suitability of this product
for its intended use. The user should consult their appropriate healthcare
professional if unsure of the correct product usage for their unique circumstances.
Only use your Knee Walker for the purpose for which it is intended, which is as a
transportaon soluon that can adjust to suit the users individual requirements.
IMPORTANT NOTE
This equipment MUST be assembled
by a competent person.
Maximum User Weight: 136kg
Exceeding the weight limit could
cause damage to the product and
could put the user at risk.
1.

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PRODUCT OVERVIEW
FEATURES
Easy to assemble - NO tools required
Adjustable height padded contoured kneepad
Height adjustable handlebars
An slide hand grips
Le + Right hand dual locking brake system
Large wheels for excellent mobility + stability
Strong lightweight construcon
Folds down for storage and transport
Removable carry bag with reecve strip
Carry bag has external bole / phone holder
SPECIFICATIONS (All dimensions shown are nominal)
Overall Dimensions: 750mm (L) x 375mm (W) x 840mm (H) - at lowest seng
Kneepad Size: 365mm (L) x 165mm (W)
Kneepad Height: 480 - 620mm (from top of seat to top of handle)
Handlebar Width: 400mm
Handlebar Height: 840 - 1070mm (from oor to top of handlebar)
Wheel Diameter: 200mm / 8”
Product Weight: 9.6kg
Maximum User Weight: 136kg
Please contact REDGUM Brand if you would like any further informaon
on your Knee Walker.
2.

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ASSEMBLY- UNPACK and INSPECT SUPPLIED PARTS
Ensure you have been supplied with the following parts:
PARTS:
IMPORTANT NOTE
Check the product for any visible damage. If you see any damage or suspect a fault,
DO NOT USE YOUR PRODUCT and contact your supplier for support.
3.
1 x Front Frame
1 x Kneepad
1 x Handlebar
1 x Carry Bag
3 x Knob
3 x Bolt
1 x Rear Frame
Note:
Brake Cables
not shown
for clarity

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4.
ASSEMBLY- STEERING COLUMN
The main frame of the knee walker requires assembly prior to use.
To set up the steering column as required, please follow these steps:
1. Rotate up the steering column on the front frame unl the two mounng plates
come together.
2. Rotate the quick release lever up and over onto the top mounng plate.
3. Pivot the lever over to lock the steering column into posion.
Quick
release
lever

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5.
ASSEMBLY- FRAME
The front and rear frames of the
knee walker need to be
xed together:
1. Line up the frames as shown.
2. Insert the tubes on the rear frame
into the tubes on the front frame.
3. Depress the press buon
to allow the frames to
connue to locate.
4. Keep bringing the frames
together unl the press
buon locates in the hole.
5. Insert the bolt into the
hex shaped hole on the
upper tube.
(Ensure hex head of bolt
lines up with hex hole)
6. Screw on knob to lock
frames together.
Knob
Hex head bolt
Press buon

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6.
ASSEMBLY- HANDLEBAR
The handlebar requires locaon into the steering column:
1. Ensure the front of the handlebar is
facing toward front of knee walker.
2. Insert tube on handlebar
into steering column.
3. Line up holes at required height
seng and insert bolt into hole.
(Ensure hex head of bolt lines
up with hex hole)
4. Screw on knob to lock handlebar
in posion.
Knob
Hex head bolt
Note:
Brake Cables
not shown
for clarity
NOTE:
To adjust height of Handlebar:
- Undo knob
- Remove bolt
- Adjust height
- Reinstall bolt and knob

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7.
ASSEMBLY- KNEEPAD
The kneepad requires locaon into the rear frame:
1. Insert tube on kneepad
into upright on rear frame.
2. Line up holes at required height
seng and insert bolt into hole.
(Ensure hex head of bolt lines
up with hex hole)
3. Screw on knob to lock kneepad
in posion.
NOTE:
To adjust height of Kneepad:
- Undo knob
- Remove bolt
- Adjust height
- Reinstall bolt and knob
Hex head bolt
Knob

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8.
ASSEMBLY- CARRY BAG
The Knee Walker comes with a carry bag. To t the carry bag to the handlebar:
1. Undo the 3 velcro straps.
2. Poson carry bag onto handlebar as shown.
3. Wrap straps around handlebar to hold in place.
(Top 2 straps onto horizontal tube - either side of upright
Boom strap onto vercal tube)
The Knee Walker is
now ready to use.
Top straps
Boom strap

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9.
USAGE GUIDELINES - DO’s + DON’TS
Please follow these guidelines to get the opmal benet
from your Knee Walker.
Failure to follow these guidelines may result in damage
to the Knee Walker and put the user at risk.
136kg Maximum User Weight.
Ensure ALL FOUR WHEELS remain on ground
at all mes when the Knee Walker is being used.
Do not lean too far to the side or backward causing the wheels to leave the ground.
The Knee Walker should be used on level ground (Avoid uneven ground where possible).
Use the handbrakes to regulate speed where possible - especially when going downhill.
Do not corner at high speed as the Knee Walker may topple over.
The park brake should be on when
the Knee Walker is staonary.
To engage the park brake:
- Squeeze hand brake and
depress buon to engage.
- To release the park brake
- squeeze hand brake again.
Do not overload the carry bag
as it may aect steering.
(Maximum load: 2kg)
IMPORTANT NOTE:
Always set up the Knee Walker
to suit the user. Adjust handlebar
and knee pad to a comfortable and
safe working height as required.
Hand
Brake
Buon

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10.
PRODUCT CARE - INSPECTIONS / CLEANING
INSPECTIONS
We suggest that you check your Knee Walker visually periodically for signs of damage or
wear prior to use. Overall check that no components are loose or worn.
Withdraw the Knee Walker immediately if you suspect damage or any
other fault. If in any doubt, please do not issue or use, but immediately
contact your supplier for service support.
IMPORTANT NOTE
Do not t any parts or accessories to your Knee Walker that are manufactured by another
company. To do so will void your warranty and may seriously compromise your safety.
CLEANING
Clean your Knee Walker using a non-abrasive cleaner or mild detergent with a so cloth.
Abrasive cleaners or abrasive cleaning pads could damage the Knee Walker and should
not be used.

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11.
WARRANTY
Your REDGUM Brand RG20KW - Knee Walker is covered by a 12 Month Warranty
from the date of purchase.
If the product has any manufacturing faults during this period contact the place of
purchase for assessment. Failures as a result of ACCIDENTAL MISUSE, MODIFICATION
OR WEAR AND TEAR ARE NOT COVERED BY THIS WARRANTY.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entled to a replacement part for a major failure and for
compensaon for any other reasonably foreseeable loss or damage. You are entled
to have the goods repaired or replaced if the goods fail to be of acceptable quality
and failure does not amount to major failure.
If you have any issues or quesons about your Knee Walker
please contact your supplier or REDGUM Brand direct on:
T: [phone]
F: [phone]
E: [e-mail]
A: 1 Business Way, Malaga
Western Australia 6090
Please keep this User Manual
in a safe place for future reference.

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REDGUM Brand - Product Range
REDGUM Brand oer a comprehensive range of products including:
Seat Walkers
Side Folding Seat Walkers
Walking Frames
Wheelchairs
Walking Scks + Quads
Crutches
Reachers
Shower / Bathroom products
Toilet products
Cushions: Air / Foam
Electric Li Chairs
Electric Beds
Portable / Fixed Aluminium Ramps
Exercisers
Personal Alarms
REDGUM Brand stock a large range of Spare Parts for all REDGUM brand products.
Please contact REDGUM Brand for further informaon:
T: [phone]
F: [phone]
E: [e-mail]
A: 1 Business Way, Malaga Western Australia 6090
W: www.redgumbrand.com.au
12.

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DISTRIBUTOR:
Proudly Australian Owned and Operated