Redliro SL-Q20 Operating manual

MODEL
SL-Q20
REDLIRO TREADMILL
PRODUCT USE GUIDE

Service
Safety Information
Product Specications
Package List
Product Structure
Introduction to Display
Remote Control Instructions
Battery Replacement
Instructions for Using the Treadmill
Preparation before Use
Instructions for Use
Bluetooth Speaker Instruction
Product Maintenance
Daily Cleaning
Routine Maintenance
Troubleshooting and Handling
Workout Guide
Warranty
SERVICE
Thank you for purchasing this Redliro product. Questions, problems,
missing parts? Before returning to your retailer, contact our Customer
Service Department to receive more complete service, please email
your order number to: [e-mail]
Response
Time
URL : www.redliro.com
FOR INFORMATION REGARDING WARRANTY, REPLACEMENT PARTS, AND REFUNDS,
PLEASE CONTACT OUR CUSTOMER SUPPORT.
Emailing us with the information above will be the best
method to receive a response during peak business hours.
CONTENT
2
4
5
6
7
8
10
13
14
14
14
18
19
19
20
22
26
27

[email protected] [email protected]
45
SAFETY INFORMATION
TO REDUCE THE RISK OF INJURY, PLEASE READ INSTRUCTIONS IN FULL BEFORE USE.
• Intended for at-home use only. Please only use in an area with 3 - 6 feet of free space around your device.
Do not operate your device on a carpet more than 0.5 inches thick or near water.
• Treadmill is not intended for use by children or those with physical, sensory, or cognitive impairments.
• To avoid injury, do not disassemble this machine without guidance of manufacturer.
• This product only works with electrical outlets with a voltage between 100 and 120VAC. If your product’s
plug does not t your home’s outlets, do not attempt to use.
• Check all parts before use to ensure the screws and nuts are not loose.
• Keep ngers away from moving parts. Don’t put your hands or feet in the space under the running belt.
Keep children or pets away from the treadmill.
• Wear appropriate exercise clothes and athletic shoes while using the treadmill. Loose tting or oversized
clothing can get caught in machine.
• Unstable power supply may overload the circuit. Do not plug high-power devices such as a computer into
an outlet on the same circuit.
• This product can only be used by one person at a time.
• Do not place any objects on the machine. Do not stand directly on the belt when the machine is turned on.
• Always unplug the power cord after use before cleaning and performing maintenance.
• Only use manufacturer’s accessories. Never exceed product’s maximum weight capacity of 265 lbs. (120kg)
• Moisture and overheating will a󰀨ect the use of the product. Please keep the machine, motor, power cord
and plug away from water and high temperatures.
• If the treadmill overheats, emits smoke or a burning smell during use, please stop using it immediately and
contact customer service for replacement
• The company is not responsible for any harm caused by improper use
PRODUCT SPECIFICATIONS
Product configuration Technical parameters
Input voltage 110V
Speed range 0.5-4.0mph
Maximum load bearing 265LBS
Package size 51.96x25.39x6.22inches
Assembly size 48.81x21.26x4.33inches
Operating area 41.33x16.53inches
Rated power 2.25hp
Net/gross weight 48.5/ 59.5lb

[email protected] [email protected]
67
PRODUCT STRUCTURE
SERIAL NO. DESCRIPTION Q U A N T I T Y UNIT
1TREADMILL 1 PC
2POWER CORD (THREE-PINPLUG) 1 PC
3SILICONE LUBRICANT 1 PC
4L STYLE WRENCH 1 PC
5REMOTE CONTROL 1 PC
PACKAGE LIST
TREADMILL × 1
REMOTE CONTROL × 1SILICONE LUBRICANT × 1POWER CORD
(THREE-PINPLUG) × 1
L STYLE WRENCH × 1
Display Panel
Motor Lower Cover
Rear Shield (Left)
Motor Upper Cover
Running Belt
Foot Edge Strip
Rear Shield (Right)
NOTE: THE RUNNING BELT IS MADE OF HEAD AND TAIL SPLICING, THERE ARE
SEAM MARKS, IT IS NORMAL PROCESS PHENOMENON, AND DOES NOT AFFECT THE
NORMAL USE OF THE TREADMILL.
Power Switch

[email protected] [email protected]
89
INTRODUCTION TO DISPLAY
1. The “TIME” window has two display modes.
• Standard mode counts from 00:00 ~ 99:00 and resets to 0 when it reaches 99:00.
• The preset/custom mode allows user to set a time for length of use. Select from 5 minutes to 99 minutes.
Once countdown has reached 0, your device will slowly stop and enter standby mode.
2. The "CALORIES" window has two display modes.
• Standard mode counts from 0 to 9999, and resets to 0 when it reaches 9999.
• The preset/custom mode allows user to set calorie value. Select from20 to 990. Once countdown has
reached 0, your device will slowly stop and enter standby mode.
Note: The default mode displays Distance and Calorie. Press the “M” button to switch between cyclic display
mode and xed display mode.
3. The "SPEED" window displays the current running speed, and the speed range is 0.5mph~4.0mph.
In preset mode, 12 preset schemes (P1 ~ P12) are displayed.
4. The "DISTANCE" window has two display modes.
• In standard mode, the distance will increase from 0.0 to 99.9 miles, and the count will reset to 0 when it
reaches 99.9
• In preset/custom mode, the distance will be reduced from the inputted data (setting range: 1~99.9 miles) to 0.
When the display is 0, your device will slowly stop and enter the standby state.
5. When your device started, the display between each option in 5 second intervals. Press the “M” button to
switch between cyclic display mode and xed display mode.

[email protected] [email protected]
10 11
REMOTE CONTROL INSTRUCTIONS
HOW TO ESTABLISH A NEW CONNECTION
1. Ensure the treadmill is connected to the power source but keep it powered on.
2. Hold the Mute button and Reset buttons on the remote control simultaneously for 5 seconds. The light on
the remote control will ash as it enters pairing mode.
3. The remote control will pair with treadmill automatically after a few seconds.
Increase Speed
Mode
ResetMute
Start / Stop Reduce Speed
Programs
NOTE: TO USE THE REMOTE CONTROL, YOU MUST FIRST ESTABLISH A NEW CONNECTION
Start/Stop button:
Press Start/Stop button in standby mode and the treadmill will start after 3 seconds. The default speed is 0.5
mph.
Press Start/Stop button in preset/custom mode and the treadmill will start immediately, running at preset
values. It will immediately begin accumulating data.
Press Stop button while running belt is in motion and the treadmill will slow down slowly and return to pause
mode.
In the pause mode, press Start button and the running belt will begin moving at the previous selected
program.
+/- button:
Used for speed adjustment while your device is in use. Speed will be adjusted 0.1 mph each time you press.
Hold for more than 0.5 seconds and the speed will continue to increase or decrease. Can also be used to
adjust settings in preset/custom mode.
M button:
Press the M button while in standby mode to switch to custom mode. Select between time setting (setting
range 5:00 ~ 99:00), distance setting (setting range1 ~ 99miles ) and calorie setting( setting range 20 ~ 990 ).
Press M button to change the cyclic display or xed display mode when in use.
Mute button:
Press the "Mute" button once to mute noise. Press it twice to cancel the operation.
Reset button:
In the pause mode, press Reset button and the running belt will slowly return to standby mode
P button:
In standby mode, the P button is used to select 12 preset automatic programs (P01 ~ P12)
FUNCTION OF THE REMOTE CONTROL

[email protected] [email protected]
12 13
TIME
PROGRAMA
SET TIME/20=RUNNING TIME FOR EACH SECTION
P1 SPEED 1 2 3 4 4 3 4 4 4 3 4 4 4 4 4 2 3 4 3 2
P2SPEED13444242444444424432
P3SPEED14414414444244124332
P4SPEED14222424422341244442
P5SPEED13434431244442341443
P6SPEED12243142321423412413
P7SPEED14444243441234123423
P8SPEED14444314441344234433
P9SPEED12312421121412342443
P10SPEED13344434241443444444
P11 SPEED14444444331244444422
P12SPEED14442444441444424422
The 12 preset programs have the following speeds:
Step 1: Push back to remove the cover and install the battery.
BATTERY REPLACEMENT
andinstallthebattery.
Step 2: Remove button cell of remote control:
After long-term use, the remote control will have reduced sensitivity or become inoperable due to insu󰀩cient
power, and the battery needs to be replaced. Remove battery cover and take dead batteries out of your
remote control.
Step 3: Install button cell of remote control:
Ensure you have purchased new batteries that are the right type for the remote control by comparing with the
dead ones. Insert your new batteries into the remote and replace cover. Dispose of old batteries responsibly.
1
1
1
2
2
2
3
3
3

[email protected] [email protected]
14 15
INSTRUCTIONS FOR USING THE TREADMILL
PREPARATION BEFORE USE:
INSTRUCTIONS FOR USE
1. Plug in the power cord
2. Establish the connection between the treadmill and the remote control
3. Press the power switch on the treadmill and wait for the indicator light to turn on
Note: All modes of the treadmill must be started while the machine is in standby. Keep treadmill in standby
before switching to a di󰀨erent mode.
Note: In order to extend the life of treadmill, the maximum time for one workout has been set to 99 minutes.
The treadmill will stop running should you hit this time and the display screen will read END.
HOW TO USE THE TREADMILL IN STANDARD MODE
1. How to turn on the treadmill
In standby mode, press the Start/Stop button on the remote control and the running belt will begin moving at
0.5mph in 3 seconds
2. How to adjust the treadmill speed
To change the speed of the running belt, press the +/- buttons on the remote control; the speed will be
adjusted by 0.1mph when you press the button. Hold for 0.5 seconds or longer and the speed will increase or
decrease continuously.
3. How to select the desired display mode
The screen displays four modes: Time, Calorie, Speed and Distance. When the treadmill is running, you
can select xed display or cyclic display mode by pressing the M button on the remote control. The display
between each option in 5 second intervals.
4.How to pause/restart the treadmill
Press Start/Stop button on the remote control while running belt is in motion and the treadmill will slow down
slowly and return to pause mode.
In the pause mode, press Start/Stop button on the remote control and the running belt will begin moving at
the previous selected program.
5. How to turn o󰀨 the treadmill
When the treadmill is suspended, press the reset button on the remote control and the treadmill will slowly
return to standby mode.
HOW TO USE THE TREADMILL IN PRESET MODE
1. How to choose a program
In standby mode, you can select from 12 preset automatic programs (P1-P12) by pressing the P button on
the remote control
2. How to adjust the time of the preset program
After you have selected a preset program, press the +/- buttons on the remote control to adjust its duration
in 1 minute increments. Hold for over 0.5 seconds for timer to roll quickly. The selectable time range is 5-99
minutes.
3. How to turn on the treadmill
When you have selected the desired automatic program and duration, press the Start/Stop button on the
remote control, and the running belt will begin moving at the preset program speed in 3 seconds
4.How to pause/restart the treadmill
Press the Start/Stop button on the remote control while running belt is in motion and the treadmill will slow
down slowly and return to pause mode.
In the pause mode, press the Start/Stop button on the remote control and the running belt will begin moving
at the previous selected program.
5. How to turn o󰀨 the treadmill
When the treadmill is paused, press the Reset button on the remote control and the treadmill will slowly
return to standby mode.
Note: The speed can’t be adjusted when running in preset mode
HOW TO USE THE TREADMILL IN CUSTOM MODE
1. How to choose a program
In standby mode, you can press the M button on the remote control to select a mode from time, distance and
calorie
2. How to set the value of the program
Note: Only one of the three modes can be selected.

[email protected] [email protected]
16 17
Time setting:
In standby mode, press the M button on the remote control and adjust time by pressing the +/- buttons to
adjust its duration in 1 minute increments. Hold for over 0.5 seconds for timer to roll quickly. The selectable
time range is 5-99 minutes.
Distance setting:
IIn standby mode, press the M button on the remote control twice and then adjust the distance by pressing
the +/- buttons on the remote control. Hold for more than 0.5 seconds for counter to roll quickly. The
selectable distance range is 1-99 miles.
Calorie setting:
In standby mode, press the M button on the remote control 3 times, and then adjust the number of calories
you wish to burn by pressing the +/- buttons. Adjustments made in units of 10 calories. Hold for more than
0.5 seconds for the value to increase or decrease continuously. The selectable calorie burn range is 20-990
calories.
3. How to turn on the treadmill
Once you've set up your desired program, press the Start/Stop button on the remote control and the running
belt will begin moving at 0.5mph in 3 seconds
4. How to adjust the treadmill speed
To change the speed of the running belt, you can press the +/- buttons on the remote control. Pressing the
button once will adjust speed by 0.1 mph; holding the button will allow counter to roll quickly.
5.How to pause/restart the treadmill
Press the Start/Stop button on the remote control while running belt is in motion and the treadmill will slow
down slowly and return to pause mode.
In the pause mode, press the Start/Stop button on the remote control and the running belt will begin moving
at the previous selected program.
6. How to turn o󰀨 the treadmill
When the treadmill is suspended, press the Start/Stop button on the remote control, the treadmill will slowly
stop and return to the standby mode.

[email protected] [email protected]
18 19
PRODUCT MAINTENANCEBLUETOOTH PAIRING GUIDE
REGULAR MAINTENANCE IS IMPORTANT FOR YOUR SAFETY AND TO EXTEND THE LIFE OF
YOUR PRODUCT. PLEASE CHECK AND TIGHTEN ALL PARTS BEFORE YOUR FIRST USE AND
REPLACE WORN PARTS OVER TIME AS NEEDED.
PLEASE STAYING WITHIN RANGE OF YOUR TREADMILL WHILE YOU HAVE YOUR DEVICE TO
KEEP THE CONNECTION.
DAILY CLEANING
Clean your treadmill regularly. The running belt and console must be clean and dry for long term safe use.
Power o󰀨 and unplug your treadmill. Wipe the exterior with a damp cloth and a small amount of mild soap.
The display console must be kept dry, however; wipe it with a dry, soft towel.
Dry the treadmill thoroughly with a soft towel.
Note: Do not spray liquid directly on the treadmill. To avoid damaging the console, keep it dry at all
times.
Pair your Bluetooth device with the treadmill by:
1. Turing your treadmill on
2. Make sure that Bluetooth is enabled on your device
3. On the pairing screen, nd your treadmill with name “Bluetooth”, select and connect it

[email protected] [email protected]
20 21
Use of Silicone Lubricant
The treadmill has been lubricated prior to shipment. Friction between the running belt and the running board
will greatly a󰀨ect the service life and performance of the product, so be sure to lubricate every 3 months or
100 miles of use.
The silicone oil bottle is sealed. If you need to use it, unscrew the cap and break the sealing lm of the bottle
Gently lift the running belt 2-3 inches to give yourself enough room to apply silicone lubricant to the surface
of the running board. Apply the lubricant in 4 - 6 inch strips on both sides of the board, ensuring that none
gets into the motor shaft, which can cause the belt to slip.
Start the treadmill and let it run for 3 minutes to distribute the silicone lubricant evenly.
Running Belt Adjustment
All treadmills are shipped with the running belt adjusted in place of immediate use.
The running belt may deviate from its ideal position over time, which can be caused by the following.
1. The main body is not in kept in a stable position.
2. The user's feet are not in the center of the running belt.
3. The user's feet exert uneven force.
If the deviation is due to issues 2 and 3 above, the treadmill can be returned to normal after 3 minutes of
rotation with no weight on the running belt .
If the above does not solve the problem, adjust the running belt with the L-Wrench.
ROUTINE MAINTENANCE
Note: Unplug the treadmill.
The running belt will loosen over time. A loose running belt will not function properly.
Use the L-Wrench turn both rear idler bolts clockwise 1/4 of a turn to tighten the running belt.
Then plug in the power cord, run the treadmill for 3 minutes. Repeat until the running belt is centered.
Running belt is o󰀨 center
Note: Unplug the treadmill.
Running belt shifted to the left
Use the L-Wrench wrench to turn the left rear roller bolt clockwise 1/4 of a turn to tighten the running belt.
Running belt shifted to the right
Use the L-Wrench to turn the right rear roller bolt clockwise 1/4 of a turn to tighten the running belt.
Then plug in the power cord, and run the treadmill for 3 minutes. Repeat until the running belt is centered.
Note: use of your treadmill with the running belt out of place can cause preventable wear with the
potential for injury.
Running belt is loose
Note: A running belt that is too tight can cause damage to the belt itself and its rollers. Strange
noises are an indication your belt is too tight and must be loosened for a safe experience.
Note: Search “REDLIRO” on YouTube to nd videos on how to adjust the running belt.

[email protected] [email protected]
22 23
TROUBLESHOOTING AND HANDLING
Issue 1: your home’s electricity is a󰀨ected by the treadmill being powered on.
• Please check whether the treadmill is plugged into the same circuit as other high-power electrical
appliances. If so, please plug into separate circuit.
Issue 2: The treadmill does not turn on or turns o󰀨 automatically.
• Please check whether the outlet you are using is working properly and whether the power cord is damaged.
• Please check whether the power cord of the treadmill is plugged in tightly, and whether the red switch light
next to the socket is on.
• Please open the front cover when the power is o󰀨, and check that the metal connectors of the connecting
wires from the external power supply to the switch, and from the switch to the lower control board (beside the
motor) are inserted rmly.
Issue 3: The power switch light is on, but the screen displays nothing.
• Please open the front cover when the power is o󰀨 (do not touch the control board or any line when the
power is on). Plug in the power cord and observe whether the power indicator on the lower control board
(beside the motor) lights up when the power is turned on.
• If the power indicator of the lower control board is on, please re-insert the connecting wire between the
lower control board and the display board when the power is o󰀨 (the glue on the terminal can be removed by
rubbing with an alcohol soaked cotton swab and leaving for 3 minutes before scraping it o󰀨.) Check whether
the metal contact pins in the terminal are neatly arranged. There are buckles at the terminals and these
buckles should not be able to be pulled out of place if you pull lightly. If they move, please insert rmly.
IF YOU ARE EXPERIENCING ISSUES THAT YOU CAN NOT FIND A SOLUTION
FOR BELOW, PLEASE CONTACT CUSTOMER SERVICE.
Issue 4: "----" is displayed and the treadmill doesn’t work.
• If the power indicator of the lower control board is on, please re-insert the connecting wire between the
lower control board and the display board when the power is o󰀨 (the glue on the terminal can be removed by
rubbing with an alcohol soaked cotton swab and leaving for 3 minutes before scraping it o󰀨.) Check whether
the metal contact pins in the terminal are neatly arranged. There are buckles at the terminals and these
buckles should not be able to be pulled out of place if you pull lightly. If they move, please insert rmly.
• If the problem persists, please contact customer service.
Issue 5: The buttons on screen display are unresponsive.
• Please check whether any button on the console is stuck after being pressed. This can a󰀨ect other buttons.
Issue 6: The remote control can’t be connected to the treadmill.
• Your battery may need to be replaced. Please refer to the section on battery replacement.
• After replacing the battery in the remote control (or the remote control itself), it is necessary to pair the
remote control with the treadmill. Please refer to the section on pairing your devices.
Issue 7: The remote control loses connection during use.
• Replace the battery and pair your devices. If the problem is not solved, please contact customer service
with any photographic or video proof of the issue.
Issue 8: The treadmill shakes or has poor stability.
• Please ensure all accessories have been included with your purchase and are secured in place.
• Please ensure all accessories you needed to install are secured in place.
Issue 9: Wear on the side of the running belt.
• Wear and tear is often caused by an out of place running belt. Please refer to section on realigning your
running belt.
Issue 10: The running belt obviously slows down or stops working when in use.
• Check whether the speed of the roller is normal. If so, refer to the section on loose running belt. If it does
not work normally, please contact customer service.
Issue 11: Abnormal noise from the running board.
• Please check whether the running board is damaged
• Please turn the treadmill upside down, and observe whether there is contact between the bottom running
board and the square tube on both sides of the xed metal frame.

[email protected] [email protected]
24 25
Issue 12: Abnormal noise under the upper cover of the treadmill.
• Please conrm whether the product is placed on a carpet of more than 0.5inches thick. If so, please move it
to the oor or use a treadmill pad.
• Please open the upper cover of the treadmill (make sure it is powered o󰀨 rst), check whether there are
foreign objects inside or if there are cables touching the motor runner. If so, please remove the objects or
rearrange the cables (for best results, fasten with cable ties).
• Please check whether the motor xing bolts are tightened. If they are loose, tighten with a tool.
• The motor is damaged if there is a sudden abnormal sound from the motor.
Issue 13: Abnormal noise at the front and rear rollers of the treadmill.
• There may be abnormal sound when it is used for the rst time. After running for 20 hours, check whether
the abnormal sound disappears.
• The roller is damaged if there is a sudden abnormal sound from the roller.
Issue 14: Fault code on display.
• E05: Over current protection.
(1) Please conrm whether your weight is within the load bearing range of the product.
(2) Please conrm whether the treadmill is placed on a level ground.
(3) Please conrm whether the running board has been used for too long after lubricating. If so, please refer
to the maintenance instructions regarding lubrication and test again.
• E06: Lower control board is damaged.
(1) Please open the upper cover of the motor when the power is o󰀨, and check whether the internal wires are
damaged (especially the wires on the motor).
(2) To replace the lower control board, please contact customer service.
• E07: Communication failure.
(1) Please check the communication line with plastic terminals at both ends (such as the communication line
from the lower control board to the display board) and re-insert with the power o󰀨 (the glue on the terminal
can be removed by rubbing with an alcohol soaked cotton swab and leaving for 3 minutes before scraping
it o󰀨.) Check whether the metal contact pins in the terminal are neatly arranged. There are buckles at the
terminals and these buckles should not be able to be pulled out of place if you pull lightly. If they move,
please insert rmly.
(2) Reset the machine. If the problem persists, please contact customer service to replace the communication
line.
• E08: Poor contact of motor power line or motor failure.
(1) If it is a new product, please open the top cover (with the treadmill powered o󰀨) and check whether the
power cord of the motor is plugged in tightly.
(2) If it is a used product, conrm that there is no problem with the motor power cord and contact customer
service.

[email protected] [email protected]
26 27
WORKOUT GUIDE
1. Toe touch stretch
Stand with your knees bent slightly and slowly bend forward from the hips.
Relax your back and shoulders and allow your hands to reach your toes
as far as possible. Hold for 15 seconds, then relax. Repeat 3 times.
Stretched parts: Hamstrings, back of knees and the back.
2. Hamstring stretch
Sit with one leg extended. Bring the sole of the other foot toward you,
resting against the inner thigh of your extended leg. Reach for your toes
as far as comfortable . Hold for 15seconds , then relax. Repeat 3 times
with each leg.
Stretched parts: Hamstrings, lower back and groin.
3. Calf/ tendon stretch
With one leg in front of the other, reach forward and place your hands
against the wall. Straighten your back leg, keeping the foot flat on the
oor. Bend your front leg, lean forward, and move your hips toward the
wall. Hold for 15 seconds, then relax. Repeat 3 times with each leg. To
stretch the tendon further, bend your back leg as well.
Stretched parts: Calf, achilles tendon and ankle.
4. Quadriceps stretch
With one hand against the wall for balance, reach back and grab one foot
with the other hand. Bring your heels as close to your hips as possible.
Hold for 15seconds, then relax. Repeat 3 times with each leg.
Stretched parts: Quadriceps and glutes.
5. Inner thigh extension
Sit with the soles of your feet together and knees facing out. Pull your
feet as far as possible toward your groin. Hold for 15seconds, then relax.
Repeat 3 times.
Stretched parts: Quadriceps and glutes.
THE CORRECT FORM FOR SEVERAL BASIC STRETCHES IS SHOWN AT THE RIGHT.
MOVE SLOWLY AS YOU STRETCH — NEVER BOUNCE.
WARRANTY
Manufacturer’s Limited Warranty
This product is under warranty by Redliro covering manufacturing defects in material and workmanship.
Warranty period of parts
All components are under warranty for 1 year.
Exclusions of warranty:
Warranty does not cover damage due to reasons below:
Improper installation or non-compliance with Redliro’s installation guidelines;
1. The product is used for non-household purposes or for purposes other than intended;
2. Surface damage: such as scratches, dents or discoloration;
3. Damage caused by normal wear and tear, vandalism, accident or animals;
4. Any natural disaster (such as fire, flood, snow, ice, hurricane, earthquake, lightning or other natural
disasters), environmental conditions (such as air pollution, mold, mildew, etc.) or contamination by foreign
substances (such as dirt, grease, oil, etc.);
5. Normal weathering is due to exposure to sunlight, weather and atmosphere, which can cause dust, the
accumulation of dirt or stains, and damage from debris.
6. Improper Operation, modication, handling, storage, misuse or neglect of the product.
7. Redliro will, at its sole discretion, repair or replace, any part that proves to be defective in normal
household use. Any repairs or replacements will not renew the warranty period. This warranty is provided
only to the original purchaser and is non- transferable. Original proof of purchase is required.
Email for replacement parts:
[email protected]
We will respond to your message within 24 hours.
If you need after-sales support, please prepare the following information:
1. Order number
2. Part description (a photo or video will help)
3. Part number
4. Purchase date
5. Recipient’s full address and phone number

Email: [email protected]
Company: MIXDOLLAR INC
Address: 4975 Miller ST, Wheat Ridge CO, 80033,
United States
If you have any problem, please feel free contact us,
within 24 hours we will replay ASAP
@Redliro @Redliro
SL-Q20
Find Assembly Tutorial on Redliro YouTube