Regency Fireplace Products F43-NG Service manual

07/24/02
Freestanding Gas Stove
FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appli-
ance
Do not touch any electri-
cal switch: do not use any
phone in your building.
Immediately call your gas
supplier from a neighbour's
phone. Follow the gas sup-
plier's instructions.
If you cannot reach your
gas supplier, call the re
department.
WARNING:
Improper installation, adjustment, altera-
tion, service or maintenance can cause
injury or property damage. Refer to this
manual. For assistance or additional in-
formation consult an authorized installer,
service agency or the gas supplier.
FOR YOUR SAFETY
Do not store or use gasoline or other am-
mable vapours and liquids in the vicinity of
this or any other appliance.
Installation and service must be performed
by an authorized installer, service agency or
the gas supplier.
PLEASE KEEP THESE INSTRUCTIONS
FOR FUTURE REFERENCE
Owners &
Installation
Manual
LISTINGSAND CODEAPPROVALS
These gas appliances have been
tested in accordance with AG 103,
NZS 5262 and have been certied
by the Australian Gas Association
for installation and operation as
described in these Installation and
Operating Instructions.
Your unit should be serviced an-
nually by an authorised service
person.
908-060
Models: F43-NG Natural Gas
F43-LP Propane
F28-NG Natural Gas
F28-LP Propane

2Regency F28/F43 Freestanding Gas Heater
To the New Owner:
Congratulations! You are the owner of a state-of-the-art Gas Heater by FIREPLACE PRODUCTS
INTERNATIONAL LTD. The Regency Gas Series of hand crafted appliances has been designed
to provide you with all the warmth and charm of a woodstove, at the ick of a switch. The models
F43-NG, F43-LP, F28-NG, and F28-LP of this series has been approved by Australian Gas As-
sociation for both safety and efciency. As it also bears our own mark, it promises to provide you
with economy, comfort and security for many trouble free years to follow. Please take a moment
now to acquaint yourself with these instructions and the many features of your Regency Gas Stove.
F43-NG & F43-LP
F28-NG & F28-LP

3
Regency F28/F43 Freestanding Gas Heater
TABLE OF CONTENTS
Page Page
Safety Label
Data Plate.................................................... 4
Installation
General Installation Information................... 5
Installation Checklist......................................
6
Minimum Clearances to Combustibles........ 6
Draft Diverter ............................................... 6
Flueing......................................................... 7
- Flueing Requirements ............................. 7
Gas Connection........................................... 7
System Data ................................................ 7
Gas Pressure Test ....................................... 7
Log Installation - F43
................................8
Log Installation - F28................................... 8
Door Installation and Door Latch................. 9
Test for Flue Spillage ................................... 9
Wiring Diagram - F43 ................................ 10
Wiring Diagram - F28 ................................ 10
Optional Wall Thermostat ......................... 11
Remote Wall Switch .................................. 11
Optional Remote Control Installation......... 11
Final Check................................................ 11
Operating Instructions
Operating Instructions ............................... 11
Lighting Instructions................................... 11
Copy of Lighting Plate Instructions................
12
Shutdown Instructions ............................... 13
First Fire .................................................... 13
Convection Fan Operation......................... 13
Flame Height Adjustment .......................... 13
Pilot Adjustment......................................... 13
Aeration Adjustment .................................. 14
Normal Operating Sounds of
Gas Appliances...................................... 14
Maintenance
Maintenance Instructions........................... 14
Log Replacement ...................................... 15
Door and Glass Gasket ............................. 15
Gold Plated Doors ..................................... 15
Glass Replacement ................................... 15
Fan Maintenance - F43 ............................. 15
Fan Maintenance - F28 ............................. 16
Removing Valve......................................... 17
Troubleshooting Guide .............................. 18
Parts List - F43 .......................................... 19
Parts List - F28 .......................................... 22
Warranty

4Regency F28/F43 Freestanding Gas Heater
SAFETY LABEL
(Australia Only)
This is a copy of the label that accompanies
each Regency F43 Freestanding Gas Heater.
We have printed a copy of the contents here
for your review.
DATA BADGE NOTE: Regency units are con-
stantly being improved. Check the label on the
unit and if there is a difference, the label on the
unit is the correct one.

5
Regency F28/F43 Freestanding Gas Heater
GENERAL
INFORMATION
This installation must conform
with local codes or, in the absence of local
codes, with AG 601 (Austrlia) NZS (New
Zealand)
THISAPPLIANCESHOULDBEINSTALLED,
REPAIRED, INSPECTED BEFORE USE
AND AT LEAST ANNUALLY BY AN AU-
THORISED SERVICE PER-
SON. MORE FREQUENT
CLEANING MAY BE RE-
QUIRED, DUE TO EXCES-
SIVE LINT FROM CARPET-
ING, ETC. IT IS IMPERATIVE
THAT CONTROL COMPARTMENT, BURN-
ERSAND CIRCULATING AIR
PASSAGEWAYS OF THEAP-
PLIANCE BE KEPT CLEAN.
DUE TO HIGH TEMPERA-
TURES, THE APPLIANCE
SHOULD BE LOCATED OUT
OF TRAFFIC AND AWAY
FROM FURNITURE AND
DRAPERIES.
THIS APPLIANCE CAN ONLY BE FLUED IN
ACCORDANCE WITH AG 601 OR LOCAL
CODES.
FAILURE TO INSTALL THIS APPLIANCE
CORRECTLY MAY CAUSE A SERIOUS
HOUSE FIRE.
Provide adequate clearances for servicing,
proper operation and around the air open-
ings into the combustion chamber. Adequate
combustion and ventilation air must also be
provided.
The appliance must be installed on a at, solid,
continuous surface (i.e. wood, metal, concrete).
This may be the oor, or it can be raised up on
a platform to enhance its visual impact.
The Regency Freestanding Gas Heater can be
installed in a wide variety of ways and will t
nearly any room layout. It may be installed in
a recessed position, framed out into the room,
or across a corner.
We recommend that you plan your installa-
tion on paper using exact measurements for
clearances and oor protection before actually
installing this appliance. If an existing chimney is
not utilised, position the appliance to allow free
passage of factory-built listed chimney through
the ceiling and roof.
BEFORE YOU START
INSTALLATION AND REPAIR
SHOULD BE DONE BY AN AU-
THORISED SERVICE PERSON.
THE APPLIANCE SHOULD BE
INSPECTED BEFORE USE AND
AT LEAST ANNUALLY BY AN
AUTHORISED SERVICE PERSON.
MORE FREQUENT CLEANING
MAY BE REQUIRED DUE TO EX-
CESSIVELINTFROM CARPETING,
BEDDING MATERIAL, ETC. IT IS
IMPERATIVE THAT CONTROL
COMPARTMENTS,BURNERSAND
CIRCULATING AIR PASSAGE-
WAYS OF THE APPLIANCE BE
KEPT CLEAN.
DUE TO HIGH TEMPERATURES,
THE APPLIANCE SHOULD BE
LOCATED OUT OF TRAFFIC AND
AWAY FROM FURNITURE AND
DRAPERIES.
WARNING: FAILURE TO INSTALL
THIS APPLIANCE CORRECTLY
MAY CAUSE A SERIOUS HOUSE
FIRE AND WILL VOID YOUR WAR-
RANTY.
CHILDRENANDADULTS SHOULD
BE ALERTED TO THE HAZARDS
OF HIGH SURFACE TEMPERA-
TURES, ESPECIALLY THE FIRE-
PLACE GLASS, AND SHOULD
STAY AWAY TO AVOID BURNS OR
CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEYARE IN THE SAME ROOMAS
THE APPLIANCE.
CLOTHING OR OTHER FLAM-
MABLE MATERIAL SHOULD NOT
BE PLACED ON OR NEAR THE
APPLIANCE.
GENERAL SAFETY IN-
FORMATION
1) The appliance shall be installed in accord-
ance with the manufacturer's installation
instructions, local gas tting regulations,
municipal building codes, water supply
regulations, electrical wiring regulations,
with AG 601 (AGA gas installation code)
NZS 5261 (New Zealand)
2) Installation and repair should be done
ONLY by an authorised person.
3) See general construction and assembly
instructions. The appliance should be in-
spected before use and at least annually
by an authorised service person. More
frequent cleaning may be required due
to excessive lint from carpeting, bedding
material, etc. It is imperative that control
compartments, burners and circulating
air passageways of the appliance be kept
clean and free from excessive lint from
carpeting.
4) This appliance must be connected to a ue
and terminate to the outside of the building
envelope. Never ue to another room.
5) Inspect the ueing system annually for
blockage and any signs of deterioration.
6) Any safety glass removed for servicing must
be replaced prior to operating the appliance.
7) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
replace.
8) Wear gloves and safety glasses for protec-
tion while doing required maintenance.
9) Under no circumstances should this ap-
pliance be modied. Parts that have to be
removed for servicing should be replaced
prior to operating this appliance.
10) Installation and any repairs to this appliance
should be done by an authorised service
person.Anauthorised serviceperson should
be called to inspect this appliance annually.
Make it a practice to have all of your gas
appliances checked annually.
11) Do not strike the glass door.
12) Under no circumstances should any solid
fuels (wood, paper, cardboard, coal, etc.)
be used in this appliance.
13) The appliance area must be kept clear and
free of combustible materials, (gases and
other ammable vapours and liquids).
14) This unit can be installed on a solid com-
bustible surface like a wood oor as well as
on carpeting.
INSTALLATION
IMPORTANT:
The F43 Freestanding Gas Stove must be
installed in accordance with these instructions.
Carefully read all the instructions in this manual
rst. Consult the "authority having jurisdiction" to
determine the need for a permit prior to starting
the installation.

6Regency F28/F43 Freestanding Gas Heater
INSTALLATION
INSTALLATION CHECK-
LIST
1) Check Clearances to Combustibles, page
6.
2) Install draft diverter and ueing, page 6.
3) Make gas connections, page 7. Test the
pilot. Must be as per diagram, page 14.
4) Test Gas Pressure, page 7.
5) Install logs where indicated on pages 8 for
F43 and F28.
6) Install Front Door, page 9.
7) Test for ue spillage (draft test), page 9.
8) Install optional Wall Switch, Remote Control,
or Wall Thermostat, page 11.
9) Final check, page 11.
Before leaving this unit with the customer, the
installer must ensure that the appliance is r-
ing correctly and operation fully explained to
customer.
This includes:
a) Clocking the appliance (see data badge).
b) Adjusting the primary air, if required, to
ensure that the ame does not carbon.
See page18.
c) Ensuring that the appliance is ued and
operating correctly. See page 7.
CAUTION: Any alteration to the product that
causes sooting or carboning or that results
in damage is not the responsibility of the
manufacturer.
CLEARANCES TO
COMBUSTIBLES
Note: Not intended for replace insert.
The clearances listed below are MINIMUM
distances. Measure the clearance to both the
appliance and the chimney connector. (The far-
thest distance is correct if the two clearances
do not coincide.) For example, if the appliance
is set as indicated in one of the gures but the
connector is too close, move the stove until the
correct clearance to the connector is obtained.
This unit can be installed on a solid combustible
surface like a wood oor.This unit can also be
installed directly on carpeting or vinyl when the
bottom pedestal cover plate (provided with unit)
is installed.
This appliance may be installed only with the
clearances as shown in the situations pictured.
Do not combine clearances from one type of
installation with another in order to achieve
closer clearances.
Use the minimum clearances shown in the
diagrams below for installation with a standard
100mm ue.
F43-NG & F43-LP Clearances
A Side Wall to Unit 7-1/2" / 190 mm
B Back Wall to Unit 6" / 155 mm
E Side Wall to Unit 2" / 50 mm
F43-NG & F43-LP
Reference Dimensions
C Back Wall to Flue Centerline
10-1/2" / 265 mm
D Side Wall to Flue Centerline
22-1/8" / 562 mm
F Side Wall to Flue Centerline
11" / 280 mm
F28-NG & F28-LP Clearances
A Side Wall to Unit 7-1/2" / 190 mm
B Back Wall to Unit 6" / 155 mm
E Side Wall to Unit 2" / 50 mm
F28-NG & F28-LP Reference Dimensions
C Back Wall to Flue Centerline
10-3/4" / 273 mm
D Side Wall to Flue Centerline
20-1/2" / 520 mm
F Side Wall to Flue Centerline
11" / 280 mm
Minimum ceiling height is 36" / 914 mm from
top of unit.
If further reduced clearances are needed, obtain
requirements for construction of a protected wall
from your local building authorities and their
allowable reductions of the listed clearances.
DRAFT DIVERTER
This heater has a draft diverter built in. It must
not be altered, obstructed, or blocked in any way,
and the unit must be installed so that the draft
diverter is in the same atmospheric pressure
zone as the combustion air inlet to the burner.
This heater must be properly connected to a
ueing system. This heater is equipped with a
ue safety shutoff system.
WARNING: Operation of this heater
when not connected to a properly in-
stalled and maintained ueing system
or tampering with the ue safety shutoff
system can result in carbon monoxide
(CO) poisoning and possible death.
FLUEING
This heater is a ued appliance and must be
connected to a chimney/ue in accordance with
the installation codes.

7
Regency F28/F43 Freestanding Gas Heater
INSTALLATION
System Data - F43-NG & F43-LP
For 0 to 610 meters altitude
Burner Inlet Orice Sizes:
Natural Gas Propane
Burner (back) n/a #54
(1.4mm)
(front) #31 (3.0mm) #56 (1.15mm)
Max. Input
- Natural Gas/Propane 40 mj
Min. Input
- Natural Gas/Propane 21 mj
Supply Pressure (Min)
Natural Gas 1.13 kPa
Propane 2.75 kPa
Manifold Pressure
Natural Gas 0.85 kpa
Propane 2.55 kPa
Electrical: 240 V. 50Hz.
Circulation: 2 speed fan, 125/75 CFM.
Log Set: Ceramic ber, 3 per set.
Note: The rear pedestal cover plate must
always be tted for safety. Electrical
connections inside.
For your safety this heater is equipped with a
ue safety switch designed to sense incorrect
ueing and react by shutting down the gas sup-
ply. This thermally actuated switch is located
within the draft diverter and will detect either a
blocked chimney or backdraft condition where the
chimney ow has reversed. If this switch shuts
the unit down, it indicates a drafting problem that
must be identied and rectied without delay -
the thermally activated switch must never be
bypassed or disconnected as a hazardous or
deadly condition can result.
Flueing Requirements
A 100 mm diameter ue is required. For cosmetic
or aesthetic purposes 5" or 6" outer ue can
be used as long as an approved inner ue is
installed. Fasten but do not penetrate the inner
sleeve of the ue when tightening the screw.
GAS CONNECTION
The gas line can be rigid pipe, or to make in-
stallation easier, use a listed exible connector
if allowed by local codes. Copper may also be
used if approved by local codes.
The gas connection at the valve is 1/2 inch BSP.
For minimum and maximum supply pressure see
the System Data Table.
GAS PIPE PRESSURE
TESTING
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
kpa). Disconnect piping from valve at pressures
over 1/2 psig (3.45 kPa).
The manifold pressure is controlled by a regulator
built into the gas control, and should be checked
at the pressure test point.
Note: To properly check gas pressure, both
inlet and manifold pressures should
be checked using the valve pressure
ports on the valve.
1) Make sure the valve is in the "OFF" position.
2) Loosen the "IN" (# 7) and/or "OUT" (# 6)
pressure tap(s), turning counterclockwise
with a 1/8" wide at screwdriver.
3) Attach manometer to "IN" and/or "OUT"
System Data - F28-NG & F28-LP
For 0 to 1372 meters altitude
Burner Inlet Orice Sizes:
Natural Gas Propane
Burner #41 (2.4mm) #53 (1.5mm)
Max. Input
- Natural Gas/Propane 29 mj
Min. Input
- Natural Gas/Propane 14 mj
Supply Pressure
Natural Gas 1.25 kPa
Propane 3.00 kPa
Manifold Pressure
Natural Gas 0.95 kPa
Propane 2.74 kPa
Electrical: 240 V. 50Hz.
Circulation: 2 speed fan, 125/75 CFM.
pressure tap(s) using a 5/16" ID hose.
4) Light the pilot and turn the valve to "ON"
position.
5) The pressure check should be carried out
with the unit burning and the setting should
be within the limits specied on the safety
label.
6) When nished reading manometer, turn
off the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8" at
screwdriver. Screw should be snug, but do
not over tighten.
S.I.T. Valve Description
1) Gas cock knob
2) Manual high/low adjustment
3) Pilot Adjustment
4) Thermocouple Connection
5) Main Operator
6) Outlet Pressure Tap
7) Inlet Pressure Tap
8) Pilot Outlet
9) Main Gas Outlet
10) Flange Securing Screw Holes
11) Alternative TC Connection Point
12) Thermoelectric Unit
13) Additional Valve Mounting Hole

8Regency F28/F43 Freestanding Gas Heater
INSTALLATION
F28 LOG
INSTALLATION
WARNING: Dangerous operating conditions
may occur if these logs are not positioned
in their approved locations. Read the in-
structions below carefully and refer to the
diagrams. If logs are broken do not use the
unit until they are replaced. Broken logs can
interfere with the pilot and burner operation.
The gas log kit contains the following:
a) Front Right Log - Part #902-209
b) Front Left Log - Part # 902-210
c) Rear log - Part # 902-211
d) Embers - Part # 902-151 (1 bag)
(Part # 560-933 for the set of three logs)
1) Remove the logs from the box and carefully
unwrap them. The logs are fragile, handle
with care - DO NOT FORCE into position.
2) Place the rear log , carefully sliding it down
onto the pins, with the at side of the log
facing the back of the unit. See diagram 1.
3) Place the left front log, carefully sliding it
down onto the left pins of the front burner.
Diagram 3
Diagram 4
Diagram 2
Diagram 2
Diagram 3
Diagram 4
Diagram 1:
Note: Do not force logs down.
F43 LOG
INSTALLATION
WARNING: Dangerous operating conditions
may occur if these logs are not positioned
in their approved locations. Read the in-
structions below carefully and refer to the
diagrams. If logs are broken do not use the
unit until they are replaced. Broken logs can
interfere with the pilot and burner operation.
The gas log kit contains the following:
a) Front Right Log - Part # 902-192
b) Front Left Log - Part # 902-193
c) Rear log - Part # 902-194
d) Embers - Part # 902-151 (1 bag)
(Part # 650-933 for the set of three logs)
1) Remove the logs from the box and carefully
unwrap them. The logs are fragile, handle
with care - DO NOT FORCE into position.
2) Place the rear log , carefully sliding it down
onto the pins, with the at side of the log
facing the back of the unit. See diagram 1.
3) Place the left front log, carefully sliding it
down onto the left pins of the front burner.
See diagram 2.
4) Place the right front log, carefully sliding it
down onto the right pins of the front burner.
See diagram 3.
5) Distribute the embers on the base of the
rebox as shown in diagram 4.
Diagram 1:
Note: Do not force logs down.
See diagram 2.
4) Place the right front log, carefully sliding it
down onto the right pins of the front burner.
See diagram 3.
5) Distribute the embers on the base of the
rebox on the left and right side (see Diagram
4).

9
Regency F28/F43 Freestanding Gas Heater
TEST FOR FLUE SPILL-
AGE
A "spillage" test must be made before the
installed unit is left with the customer. Follow
the procedure below:
1) Start all exhaust fans in the home and any
other gas appliances. Then close all doors
and windows.
2) Light the unit and set controls to maximum.
3) After ve minutes, test that there is a "pull"
on the ue by placing a smoke match,
cigarette or similar device which gives off
smoke, on the edge of the draft diverter.
See diagrams.
The thermally activated safety switch must
be manually reset before rst startup.
The smoke should be drawn into the draft di-
verter. If the smoke is not drawn into the draft
diverter, turn the unit off and check for the cause
of lack of draft.
Note: If the ue is blocked or has a strong
Diagram 1
FRONT DOOR
INSTALLATION
1) Open the two side panels.
2) Slide the door onto the two hinge pins mak-
ing sure the two pieces are ush together.
See diagram 1.
3) Close the door. The latch plate must be
centered around the alignment pin. See
diagram 2. If the latch plate interferes with
the corner of the stove you may want to
angle the plate slightly so the door closes
easier.
4) The latches should already be at the proper
Diagram 2 - F43
setting. If they are too hard or too easy
to close, you may want to adjust them by
loosening the latch catch. See diagram 3.
5) Remove the blue plastic protective coating
from the glass.
Diagram 3 - F43
Diagram 2 - F28
Diagram 3 - F28
INSTALLATION
6) Test the seal around the door by placing
a piece of paper between the unit and the
door, close the door and try to pull the paper
out. If it slips out easily, then the door is not
properly sealed. Tighten or loosen the latch.
See diagram 3.
Note: The door latch may require adjust-
ment as the door gasket material
compresses after a few res and after
glass replacement. Turn the latch
catch inward or outward to loosen
or tighten.
reverse ow, the thermally actuated
safety switch mounted in the draft
diverter will automatically shut off the
gas supply within about 10 minutes.
If the heater turns off because of this
during the spillage test, check for the
cause of the lack of draft.

10 Regency F28/F43 Freestanding Gas Heater
INSTALLATION
WIRING DIAGRAM - F43
WIRING DIAGRAM - F28

11
Regency F28/F43 Freestanding Gas Heater
OPERATING INSTRUCTIONS
OPERATING
INSTRUCTIONS
Before operating this appliance, proceed
through the following check list.
1) Read and understand these instructions
before operating this appliance.
2) Clean the burner and control compart-
ment of lint and house dust by brushing
and vacuuming regularly. At least once
a year.
3) Never operate the appliance with any of the
glass removed or with the door open.
4) Verify log placement. If the pilot cannot be
seen when lighting the unit - the logs or the
embers have been incorrectly positioned.
5) The unit should never to turned off and on
without a minimum of a 60 second wait.
6) Do not operate with primary guard removed.
See page 4 warning labels.
LIGHTING
INSTRUCTIONS
IMPORTANT: The PILOT knob cannot be
turned from pilot to off unless it is partially
depressed.
Note: Open the pedestal door of the unit
before lighting the pilot. Once the
pilot is lit, close the door. You should
never operate the unit with the door
open.
1) If the PILOT knob is in the off position
proceed to Step 4.
2) Push in PILOT knob slightly and turn clock-
wise to off. Knob cannot be turned from
pilot to off unless knob is pushed in slightly.
Do not force.
3) Wait ve minutes to allow gas, that may have
accumulated in the main burner compart-
ment, to escape. If you smell gas, follow the
instructions on the front of this manual. If
you don't smell gas continue on to the next
step.
4) Turn the PILOT knob counterclockwise to
pilot and align it with the arrow as shown
in diagram 1.
Diagram 1
REMOTE WALL
SWITCH
1) Run the wire through the opening in the rear
of the unit. Be careful not to damage wire.
Note: We recommend a maximum of 15'
of wire but if you wish to go with a
longer run use the Thermostat Wire
Table (page 11).
2) Connect wire to wall switch and install into
receptacle box.
CAUTION
Do not wire millivolt remote
wall switch for gas appliance
to a 240V power supply.
OPTIONAL REMOTE
CONTROL
INSTALLATION
Use the Regency Remote Control Kit (Part #
910-358/P) approved for this unit. Use of other
systems may void your warranty.
The remote control kit comes with a hand held
transmitter, a receiver and a wall mounting plate.
1) Choose a convenient location on the wall
to install the receiver and the receptacle
box (protection from extreme heat is very
important). Run wires from the replace to
that location. Use Thermostat Wire Table
on page 11.
2) Connect the two wires to the gas valve. See
diagram below.
3) Install a 9V alkaline battery in both receiver
and the transmitter. Install the receiver and
cover in the wall. The remote control is now
ready for operation.
FINAL CHECK
Before leaving this unit with the customer, the
installer must ensure that the appliance is ring
correctly. This includes:
1) Check operating pressure (see Data Badge
for operating pressure settings)
2) Ifrequired,adjusting theprimary airtoensure
that the ame does not carbon. First allow
the unit to burn for 15 min. to stabilize.
Aeration Settings:
F43 LPG full open
F43 NG 7 mm
3) Check for proper draft.
CAUTION
Any alteration to the product that causes
sooting or carboning that results in damage
to the exterior facia is not the responsibility
of the manufacturer.
Note: Preferable if the thermostat is in-
stalled on an interior wall.
Use a CSA, UCL or UL approved millivolt
thermostat, 250-750 millivolt rated. A non-
anticipator type thermostat must be used.
Thermostat Wire Table
Recommended Maximum Lead Length
(Two-Wire) When Using Wall
Thermostat (CP-2 System)
CAUTION
Do not wire millivolt remote wall
switch for gas appliance to a
240V power supply.
OPTIONAL
WALL THERMOSTAT
INSTALLATION
A wall thermostat may be installed if desired.
Use chart below to determine thermostat wire
length.
Wire Size Max. Length
14 GA. 15.24 m
16 GA. 9.75 m
18 GA. 6.10 m
20 GA. 3.66 m
22 GA. 2.71 m

12 Regency F28/F43 Freestanding Gas Heater
OPERATING INSTRUCTIONS
COPY OF THE LIGHTING PLATE INSTRUCTIONS

13
Regency F28/F43 Freestanding Gas Heater
Top View of pilot ame
Top View of pilot ame
WARNING
DO NOT SPRAY AEROSOLS IN
THE VICINITY OF THIS
APPLIANCE WHILE IN
OPERATION
AUTOMATIC
CONVECTION FAN OP-
ERATION
The fan operates automatically - turn the knob in
the pedestal base to High or Low speed.The fan
will turn on as the stove comes up to operating
temperature. After the unit has been turned off
and cools to below a useful heat output range
the fan will shut off automatically.
ADJUSTING FLAME
HEIGHT
Your heater has an adjustable ame to tailor the
look and heat output to your specic needs. It
is adjusted by turning the ame adjustment dial
on the gas control valve.
Turn clockwise to adjust the ame higher,
counterclockwise for a lower ame.
5) Push in PILOT knob all the way in and
hold. Immediately push IGNITOR button
until pilot lights. Continue to hold the PILOT
knob in for approximately one minute, then
release the PILOT knob. The pilot ame
should continue to burn. If the pilot does
not remain lit, repeat operation allowing a
longer period before releasing PILOT knob.
6) Turn PILOT knob counter clockwise to on.
7) UsetheON/OFFswitchtoturnontheburner.
8) Rotate the HEAT control to adjust the ame
height higher or lower.
SHUTDOWN
INSTRUCTIONS
1) Use the ON/OFF switch, wall switch, ther-
mostat or remote control to turn off the
burner.
2) Push in the PILOT knob slightly and turn
clockwise to off. Do not force.
3) Turn off all electric power to the appliance
if service is to be performed.
FIRST FIRE
The FIRST FIRE in your heater is part of the
paint curing process. To ensure that the paint
is properly cured, it is recommended that you
burn your replace for at least four (4) hours
the rst time you use it with the fan on.
When rst operated, the unit will release an
odour caused by the curing of the paint and
the burning off of any oils remaining from
manufacturing. Smoke detectors in the house
may go off at this time. Open a few windows
to ventilate the room for a couple of hours. The
glass may require cleaning.
DO NOT ATTEMPT TO CLEAN THE GLASS
WHILE IT IS STILL HOT!
Note: When the glass is cold and the appli-
ance is lit, it may cause condensation
and fog the glass. This condensation
is normal and will disappear in a few
minutes as the glass heats up.
DO NOT BURN THE APPLIANCE
WITHOUT THE GLASS FRONT IN
PLACE.
OPERATING INSTRUCTIONS
PILOT ADJUSTMENT
Periodically check the pilot ames. Correct
ame pattern has four strong blue ames: 1
owing around the thermopile and 1 around the
thermocouple, 1 owing across the rear burner
and 1 reaching towards the front burner (it does
not have to be touching the burner).
Note: If you have an incorrect ame pat-
tern, contact your Regency dealer for
further instructions.
Incorrect ame pattern will have small, probably
yellow ames, not coming into proper contact
with the rear burner or thermopile.

14 Regency F28/F43 Freestanding Gas Heater
ment of lint and house dust by brushing
and vacuuming at least once a year. When
cleaning the logs, use a soft clean brush as
the logs are fragile and easily damaged.
During the annual service the burners
should be removed from the burner tray
and cleaned. Replace logs and embers
as per instructions on page 8.
2) Clean glass (never when unit is hot), appli-
ance, louvres, and door with a damp cloth.
Never use an abrasive cleaner. The gold
louvres (and optional gold door) may be
scratched if abrasives are used to clean
them.
The heater is nished in a heat resistant
paint and should only be renished with
heat resistant paint (not with wall paint).
Regency uses StoveBright Paint - Metallic
Black #6309.
3) Make a periodic check of burner for proper
position and condition. Visually check the
ame of the burner periodically, making sure
the ames are steady; not lifting or oating. If
there is a problem, call an authorized service
person or your local dealer.
4) The appliance and ueing system must be
inspected before use, and at least annually,
ONLY by an authorised eld service person,
to ensure that the ow of combustion and
ventilation air is not obstructed.
During the annual service call, the burners
should be removed from the burner tray and
cleaned. Replace the embers - do not block
the pilot or burner ports.
5) Keep the area near the appliance clear and
free from combustible materials, gasoline,
NORMAL OPERATING
SOUNDS OF
GAS APPLIANCES
IIt is possible that you will hear some sounds
from your gas appliance.This is perfectly normal
due to the fact that there are various gauges
and types of steel used within your appliance.
Listed below are some examples.All are normal
operating sounds and shouldnotbe considered
as defects in your appliance.
Fan:
Regency gas appliances use high tech fans to
push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of
your fan speed switch.
Burner Tray:
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a differ-
ent gauge material from the rest of the rebox
and body. Therefore, the varying thicknesses of
steel will expand and contract at slightly different
rates which can cause "ticking" and "cracking"
sounds. You should also be aware that as there
are temperature changes within the unit these
sounds will likely re-occur. Again, this is normal
for steel reboxes.
Fan Thermodisc:
When this thermally activated switch turns ON
it will create a small "clicking" sound. This is the
switch contacts closing and is normal.
Pilot Flame:
While the pilot ame is on it can make a very
slight "whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dull clicking sound may be audible, this is normal
operation of a gas regulator or valve.
Unit Body/Firebox:
Different types and thicknesses of steel will
expand and contract at different rates resulting
in some "cracking" and "ticking" sounds will be
heard throughout the cycling process.
AERATION
ADJUSTMENT
The burner aeration is factory set but may need
adjusting due to either the local gas supply or
altitude.
F43-NG Natural Gas: 1/4" open
F43-LP Propane: Fully open (rear) and
fully open (front)
F28-NG Natural Gas 1/8" open
F28-LP Propane 3/8" open
The aeration adjustment gears are located on
the right side of the burner box and can be ac-
cessed from the side or from the front when the
louvers are removed.
To adjust the aeration: use the allen key to turn
the turning gear which will adjust the air shutter.
Open the air shutter for a blue ame or close it for
a yellower ame. This adjustment is performed
by a qualied installer. The factory setting should
be sufcient for most installations.
Clockwise to open,
counter-clockwise to close.
OPERATING INSTRUCTIONS
aerosols, and other ammable vapours and
liquids.
WARNING: CHILDRENANDADULTS
SHOULD BE ALERTED TO THE
HAZARDS OF HIGH SURFACE
TEMPERATUREANDSHOULDSTAY
AWAYTOAVOIDBURNSOR CLOTH-
ING IGNITION. YOUNG CHILDREN
SHOULD BE CAREFULLY SUPER-
VISED WHEN THEY ARE IN THE
SAME ROOM AS THE APPLIANCE.
CAUTION: ANY SAFETYSCREEN
ORGUARDREMOVEDFORSERV-
ICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERAT-
ING THE APPLIANCE.
CLOTHING OR OTHER FLAM-
MABLE MATERIAL SHOULD NOT
BE PLACED ON OR NEAR THE
APPLIANCE.
DO NOT USE THIS APPLIANCE
IF ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL A
AUTHORIZED SERVICE TECHNI-
CIAN TO INSPECT THE APPLI-
ANCE AND TO REPLACE ANY
PART OF CONTROL SYSTEMAND
ANY GAS CONTROL WHICH HAS
BEEN UNDER WATER.
Caution: Carbon will be produced if the air
shutter is closed too much.
Note: Any damage due to carboning re-
sulting from improperly setting the
aeration controls is NOT covered
under warranty.

15
Regency F28/F43 Freestanding Gas Heater
FAN MAINTENANCE
If the fan requires maintenance or replacement,
access to the fan is through the access panel
on the rear wall of the rebox.
Note: TheunitMUSTNOTbeoperatedwith-
out the fan access panel securely in
place and correctly sealed.
IMPORTANT:These fans collect a
lot of dust from within your home.
Ensure you maintain these fan mo-
torsona regularbasisbyvacuuming
out the fan squirrel cages, around
the motor, and around the grills on
the back of the stove.
WARNING:
IMPORTANT
Disconnect power supply
before servicing
GLASS
REPLACEMENT
Your Regency heater is supplied with high tem-
perature, 5mm Neoceram silica coated ceramic
glass that will withstand the highest heat that
your unit will produce. In the event that you break
your glass, purchase your replacement from
an authorized Regency dealer only, and follow
the step-by-step instructions for replacement.
Removing Glass:
Safety Screen: Only required in Australia
MAINTENANCE
LOG REPLACEMENT
The unit should never be used with broken logs.
Turn off the gas valve and allow the unit to cool
before opening door to carefully remove the logs.
The pilot light generates enough heat to burn
someone. If for any reason a log should need
replacement, you must use the proper replace-
ment log. The position of these logs must be as
shown in the diagram under Log Installation.
Note: Improper positioning of logs may cre-
ate carbon build-up and will alter
the unit’s performance which is not
covered under warranty.
DOOR AND GLASS
GASKET
If the door gasket requires replacement use
7/8" diameter oval door gasket (Part # 650-920).
The glass requires 5/8" at glass gasket. See
your Regency dealer.
GOLD-PLATED DOORS
The 24 carat gold plated nish on the door
requires little maintenance, and need only be
cleaned with a damp cloth. DO NOT use abra-
sive materials or chemical cleaners, as they may
harm the nish and will void the warranty. Clean
any ngerprints off before turning the unit on.
MAINTENANCE
INSTRUCTIONS
SERVICE ANNUALLY ONLY BY
AN
AUTHORISED PERSON
1) Clean the burner and control compart-
Note: Wearing gloves will protect your
hands while handling glass.
1) Remove the door from the unit and place on
a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Remove the 24 nuts holding the glass
retainers in place. Do not remove the nuts
underneath the retainers.
4) Remove the door catch plate.
5) Remove glass retainers on sides rst (3 each
side) then remove two center retainers.
Note: Center glass retainers are glued to
center glass.
6) Remove glass from aluminium extrusions.
When removing center glass, leave white
insulation in place.
Installing Glass:
1) Install both center and side glass onto alu-
minium extrusions as per diagram.
2) Place glass assembly into door frame.
3) Install retainers by placing 1 drop of glue
where previously glued and put in place.
4) Install side retainers.
5) Install door catch plate.
6) Install the 24 nuts loosly, do not tighten yet.
7) Tighten side panels nuts using the following
procedure:
a. tighten top & bottom outside corner
nuts (2)
b. tighten inside nuts (3)
c. tighten top & bottom inside corners
(2)
8) Tighten the 10 nuts on center glass retainer.
9) Repeat step 7 for other side panel.
10) Replace new gasket by gluing it in place.
11) Install door onto stove and check the seal.
Electrical Grounding Instruc-
tions
This appliance is equipped with
a three pronged (grounding) plug
for your protection against shock
hazard and should be plugged
directly into a properly grounded
three-prongreceptacle.Donotcut
or remove the grounding prong
from this plug.
To remove F43 fan:

16 Regency F28/F43 Freestanding Gas Heater
MAINTENANCE
To remove F28 fan:
1) Unplug or disconnect power source to stove.
2) Remove all logs and the rear log support,
then remove the 10 screws holding the ac-
cess panel in place, see Diagram 2. (Fan
can also be accessed from the right side by
opening the right side door. See Diagram 1).
3) Unclip the black, red and white wires from
the fan motor.
4) Lift fan off of the 2 pins, tip back and pull
through rebox opening. Disconnect the
green ground wire from the left side of the
fan as soon as you can reach it.
Replacing F28 Fan:
Diagram 1
Diagram 2
Hint for pushing fan down onto pins - rub a bit
of dish soap on the pins so the grommets will
slide down more easily. Check to make sure
the fan is seated properly on the pins - try to
move the fan back and forth, there should be
no noise, if there is check that the grommets
haven't come loose.
1) Unplug or disconnect power source to stove.
2) Remove all logs and the rear log support,
then remove the 6 screws holding the access
panel in place.
3) Disconnect the molex plug.
4) Remove the green ground wire from the fan
body.
5) Lift fan off of the 2 pins, tip back and pull
through rebox opening.
Replacing F43 fan:
Reverse steps (1-5 on removing the fan). If
necessary install a new gasket (Part# 936-196)
before replacing the fan access panel. Make
sure the fan wires are reattached.

17
Regency F28/F43 Freestanding Gas Heater
5) Carefully remove the logs, embers and
rockwool.
6) At this point you should disconnect the gas
at the valve.
7) Remove the burner by removing the four
1/4" hex head screws. See diagram below.
Note: Use a magnetic type screwdriver.
F43 Burner
F28 Burner
REMOVING VALVE
If your valve requires maintenance or replace-
ment, follow these instructions:
NOTE: Always shut off the gas supply
before
removing the valve.
1) Open front pedestal door and unhook chain.
You may want to put a soft cloth on the base
of the unit so that when the pedestal door
is open it doesn't scratch the paint. See
diagram below.
2) Undo the six screws holding the control
MAINTENANCE
panel in place.
3) Disconnect all wires from the back of the
panel and then remove panel. You should
lay the panel on a soft cloth so it doesn't get
marked up. See diagram below.
4) Remove the two outside frame pieces by
removing two screws per side. See diagram
below.
8) Remove eight 1/4" hex head screws holding
the burner tray assembly in place.
9) Carefully lift the burner tray assembly out.
10) To replace the burner tray assembly, simply
reverse these instructions.

18 Regency F28/F43 Freestanding Gas Heater
POSSIBLE
PROBLEM CAUSES CORRECTIVE ACTION
Note: Before troubleshooting the gas control system, be sure external gas shut off is in the "on" position.
• WARNING •
BEFORE DOING ANY GAS CONTROL SERVICE WORK, REMOVE THE GLASS FRONT.
TROUBLESHOOTING GUIDE
Spark igniter will not
light pilot.
Pilot will not stay lit
after carefully fol-
lowing lighting in-
structions.
Pilot burning, no gas
to burner.
Valve knob is on.
Wall switch is on.
Frequent pilot out-
age problems.
Piezo wire loose
Defective Piezo igniter.
Piezo wire grounding out.
Electrode is grounding out
and/or wrong location.
Defective thermopile.
Defective thermocouple.
Thermopile/thermocouple
grounding out.
Loose thermopile leads.
TP-THTP on valve.
Defective automatic gas
valve.
Valve wire connections are
loose.
Valve wires are defective.
Spill switch has not been
reset (F/S).
Spill switch is stuck in the
open position. (INS - F/S).
Pilot ame may be too low
or blowing high causing the
pilot safety to drop out.
Two way switch wires may
be grounding out.
Thermopile and/or thermo-
couple may be grounding
out.
• Check for spark at electrode and pilot. If no spark, disconnect wire
at electrode and put wire to ground and try igniter again. If still no
spark follow Piezo wire to Piezo igniter to see where grounding may
be occurring.
• Bend electrode into pilot so gas may be able to contact spark.
• Check pilot ame, must impinge on thermopile and thermocouple.
• Clean and/or adjust pilot so pilot is enveloped around thermopile and
thermocouple.
• Be sure wire connections at gas valve terminals are tight and ther-
mopile and thermocouple are fully inserted into pilot bracket.
• One of the switch wires may be grounded. May be grounded to gas
appliance or gas supply.
• Check thermopile with millivolt meter. Take reading at thermopile ter-
minals of valve TP-TPTH. Should read 250 millivolts minimum while
holding valve knob in pilot position with pilot on and wall switch/two
way switch off.
• Replace if lower than specied minimum.
• Turn valve knob to on including pilot. Take reading at TP-TPTH with
on/off switch in the on position. Reading should be 100mv or greater.
If reading is okay and pilot does not hold, replace gas valve.
• Check two way switch/wall switch for proper connections. Jumper
wire across terminals at two way switch/wall switch. If burner comes
on, replace switch.
• If okay, jumper wire at valve at TH-THTP. If unit turns on, replace
wires and/or check where loose wires are.
• Clean and/or adjust pilot for maximum ame impingement on ther-
mopile and/or thermocouple.
• Trace wires from valve to two way switch/wall switch for possible
grounding against gas appliance and/or gas supply.
• Trace thermopile wires from valve to thermopile for possible
grounding against gas appliance and/or gas valve.
• Follow same steps for thermocouple.
Note: For service technicians only.See the Regency Troubleshooting Guide for more detailed information.
(Troubleshooting Regency Gas Products - Part # 908-439.)
TROUBLESHOOTING THE GAS CONTROL SYSTEM
ABNORMAL OPERATION
If the main burner does not light but pilot stays on shut down heater and contact your dealer.
If excessive carbon on logs or glass contact your dealer.
MAINTENANCE

19
Regency F28/F43 Freestanding Gas Heater
PARTS LIST
F43 MAIN ASSEMBLY
Part # Description Part # Description
1) 590-513 Louvre Assembly Bottom
2) 590-514 Louvre Assembly Top
3) 651-135 Door Safety Screen (Aust. only)
5) * Wire Holder Clip
6) * Snap Bushing
8) * Grommet for Power Cord
9) 590-105 Fan Cover
10) 936-196 Fan Cover Gasket
590-518/P Fan Assembly
11) 910-155/P Fan Motor
12) 910-714 Power Cord
13) 910-006 Terminal Block
14) * Split Plastic Bushing
15) * Pedestal Assembly
16) 650-138 Pedestal Door
17) 904-257 Pedestal Door Magnet
18) 590-126 Pedestal Cover Plate
19) 590-541 Side Panel Door Assy (Left Side)
20) 650-527 Side Door Hinge Bracket (Left)
21) 590-542 Side Panel Door Assy (Right Side)
22) 650-528 Side Door Hinge Bracket (Right)
23) 904-258 Side Panel Door Magnet
24) 948-241 Door Latch
25) 910-252 Spill Switch
27) 910-233 Thermodisc -
Fan Auto/On/Off
28) * Fan Thermodisc
Mounting Bracket
29) * Thermodisc Cover
30) 591-175 Rear Panel
32) 591-187 Firebox Bafe
33) 591-576 False Top Assembly
34) 590-273 Flue Attachment Bracket
38) 820-058 Pedestal Bottom Cover Plate
910-889 Wire Harness - Stove end
910-716 Wire Harness - Fan connection end
948-116 Logo Plate - Regency
908-061 Manual
*Not available as a replacement part.

20 Regency F28/F43 Freestanding Gas Heater
PARTS LIST
F43 BURNER & LOG ASSEMBLIES
Part # Description Part # Description
51) 910-246 ON/OFF Burner Switch (2-way)
52) 910-190 Piezo Ignitor & Nut
53) 910-140 HI/OFF/LO Fan Switch
54) 910-373 Knob - Pilot Valve Extension
55) 910-372 Flame Adjusting Knob
56) 908-057 Control Panel Decal
57) 591-041 Switch Plate
591-597/P Valve Assembly - Natural Gas
591-598/P Valve Assembly - Propane
60) 910-378 Valve S.I.T. - Natural Gas
910-380 Valve S.I.T. - Propane
904-690 #31 Orice - N.G.
904-163 #54 Orice - Propane - Rear (Burner)
904-241 #56 Orice - Propane - Front (Burner)
910-382 Pilot Orice - Natural Gas
910-383 Pilot Orice - Propane
71) * Log Stand Assy - Rear
72) 910-022 Pilot Assy-SIT- 3 ame - N.G.
910-025
Pilot Assy-SIT- 4 ame - Propane
910-386 Thermocouple
910-341 Thermopile
75) 650-933 Pkg. Log Set
78) 651-578 Burner Assy-NG
79) 651-575 Burner Assy-Propane
*Not available as a replacement part.