Renogy PHOENIX ELITE R300PHXE User manual

PHOENIX ELITE
PORTABLE SOLAR
GENERATOR
User Guide
Model: R300PHXE

TABLE OF CONTENTS
- 01 -
IMPORTANT SAFETY INSTRUCTIONS
PACKAGE CONTENTS
FEATURES
RECHARGING PHOENIX ELITE
LCD SCREEN
PRODUCT OVERVIEW
SPECIFICATIONS
TROUBLESHOOTING
FREQUENTLY ASKED QUESTIONS
WARRANTY
OPERATING PHOENIX ELITE
MAINTENANCE
17
16
13
13
11
08
07
06
04
03
03
02

Please read the User Guide carefully before recharging or operating your PHOENIX Elite.
IMPORTANT SYMBOLS
Indicates potentially dangerous conditions that could result in personal injury
Indicates conditions or practices that could result in damages to the unit or other
equipment
Indicates procedures or functions that are important for proper and safe operation
of the unit and/or other equipment
CAUTION
CAUTION
CAUTION
CAUTION
WARNING
WARNING
WARNING
WARNING
WARNING
WARNING
NOTE
DO NOT submerge the unit in water or operate the unit in the rain. Doing so may cause
short-circuits, electric shocks, and/or fire.
DO NOT place the unit near fire and/or heat the unit. Doing so may cause irreversible damages
to the unit and/or battery explosion.
DO NOT overload the unit. Please check the specifications of output ports and devices before
operation.
Please turn off the output ports when no devices are connected to the unit to prevent electric
shocks.
DO NOT dismantle or modify the unit. Doing so may cause irreversible damages to the unit and
void warranty.
CAUTION DO NOT place the unit in high-temperature situations. Doing so may cause unit malfunction or
component degradation.
CAUTION DO NOT expose the unit to strong electrostatic fields, strong magnetic fields, and/or radiation.
CAUTION Please check the unit before each use. Stop using the unit if you notice unusual smells, heating,
distortion, or any other abnormalities.
DO NOT drop or strike the unit. Doing so may cause circuit failures and cracks in the casing.
Please dispose of the product according to the local recycling and environmental regulations.
Keep the unit out of the reach of young children.
IMPORTANT SAFETY INSTRUCTIONS
- 02 -

FEATURES
PACKAGE CONTENTS
PORTABLE DESIGN
Featuring a portable briefcase design with a sturdy carrying handle, the PHOENIX Elite is the top choice for a
weekend trip or an emergency.
Designed for off-grid applications, the PHOENIX Elite combines two highly efficient 10W monocrystalline solar
panels for effortless battery replenishment.
Engineered with convenience and versatility in mind, the PHOENIX Elite supports recharging from car sockets,
AC adapters, USB-C wall chargers, and external solar panels.
Equipped with a 300Wh rechargeable lithium-ion battery pack and multiple output ports, the PHOENIX Elite is
ready to provide long-lasting power for a wide range of mobile devices and small appliances.
RENEWABLE ENERGY
DIVERSE RECHARGING OPTIONS
RELIABLE POWER SOURCE
1 x Renogy PHOENIX Elite Portable Solar Generator
1 x USB-C to USB-C Cable
1 x MC4 to 5.5mm DC Adapter Cable
1 x User Guide
1 x AC/DC Adapter
1 x Cigarette Lighter Plug to 5.5mm DC Adapter Cable
- 03 -

PRODUCT OVERVIEW
- 04 -
7
6
1 2 3 4 5
8 9 10 11 12 13 14

CIG Port
Output Side Door
DC Output Ports
QC USB-A Port
USB-A Ports
Hinges
Input Side Door
15
DC Input Port
16
USB-C PD Port
17
LED Flashlight
18
Carrying Handle
19
14
13
12
11
10
9
Flashlight On/Off Button
Main Power Button
AC Output Mode On/Off Button
DC Output Mode On/Off Button
LCD Screen
Built-in Solar Panels
Latches
AC Outlet
8
7
6
5
4
3
2
1
- 05 -
15 16 17 18 19

SPECIFICATIONS
Input
Battery
General
Lithium-ion
14.4V
20800mAh / 299.5Wh
Battery Type
Battery Voltage
Battery Capacity
Built-in Solar Panel
DC Input Port
USB-C PD Port
Total
9.8V / 2.04A, 20W Max
9-16.8V, 55W Max
16.8-30V, 100W Max
5V / 3A, 9V / 3A, 12V / 3A, 15V / 3A, 20V / 3A, 60W Max
180W Max
413 x 308 x 100 mm / 16.3 x 12.1 x 3.9 inch
5.3 kg / 11.7 lb.
ABS + PC
3W LED
0-45 ℃/ 32-113 ℉
-10-60 ℃/ 14-140℉
20-90%
Dimension
Weight
Material
Flashlight
Normal Operating Temperature
Storage Temperature
Operating / Storage Humidity
Output
USB-A Port (2)
QC USB-A Port
USB-C PD Port
CIG Port
DC Output Port (2)
AC Outlet
Total
5V / 2.4A Max
5V / 3A, 9V / 2A, 12V / 1.5A, 18W Max
5V / 3A, 9V / 3A, 12V / 3A, 15V / 3A, 20V / 3A, 60W Max
13.6V / 9A Max
13.6V / 4.5A Max
110V / 60Hz, 200W Rated, 300W Surge
Pure Sine Wave
300W Max
- 06 -

- 07 -
LCD SCREEN
The LCD Screen will be lit when the PHOENIX Elite is being recharged or turned on to display the recharging
and operating status of the PHOENIX Elite. Please refer to the following table to interpret the information
displayed on the LCD Screen.
The Battery Level is displayed as a ring composed of 10 segments
with a percentage in the center. The ring and percentage appear
when the PHOENIX Elite is being recharged or is turned on. When
recharging the PHOENIX Elite, a lightning bolt will appear above
the percentage. The ring will be lit segment by segment with the
increasing percentage until the PHOENIX Elite has been fully
recharged. As the PHOENIX Elite is used to power other devices,
the ring segments will go out one by one with the decreasing
percentage. When the battery level is lower than 10%, the last ring
segment and the percentage will flash.
Icon Name Description
Battery Level
The AC Output Mode is displayed as a rectangle with the words
‘AC Output’ inside. The rectangle appears when the AC output
mode is activated with the AC Outlet turned on. The rectangle
disappears when the AC output mode is deactivated with the AC
Outlet turned off.
AC Output ModeAC Output
The DC Output Mode is displayed as a rectangle with the words
‘DC Output’ inside. The rectangle appears when the DC output
mode is activated with the USB-A Ports, QC USB-A Port, USB-C
PD Port, CIG Port, and DC Output Ports turned on. The rectangle
disappears when the DC output mode is deactivated with the
USB-A Ports, QC USB-A Port, USB-C PD Port, CIG Port, and DC
Output Ports turned off.
DC Output Mode
The Built-in Solar Panel Input is displayed as a sun with 5 bars
below it. The sun and bars appear when the PHOENIX Elite
detects input power from the Built-in Solar Panel. The number of
bars demonstrates the strength of solar irradiance.
Built-in Solar
Panel Input
The Input Power is displayed as a wattage with the word ‘Input’
above it. The wattage appears when the PHOENIX Elite is being
recharged.
Input Power
The Output Power is displayed as a wattage with the word ‘Output’
above it. The wattage appears when the AC output mode or the DC
output mode is activated.
Output Power
The Error Code is displayed as a 3-digit code starting with the letter
‘E’. The code appears when the PHOENIX Elite encounters
abnormal conditions.
Error Code
DC Output

If the [Error Code] icon appears, the PHOENIX Elite may need special attention. Please refer to
the TROUBLESHOOTING section for help.
CAUTION
To maximize the battery life, please ensure that the PHOENIX Elite is fully recharged before
operating or storing.
To shorten the recharge time, it is highly recommended to disconnect all loads while recharging
the PHOENIX Elite.
CAUTION
NOTE
The above recharge times are based on conditions when the PHOENIX Elite is recharged at full
speed with no loads connected to it.
NOTE
The LCD Screen will go out if the input power of the Built-in Solar Panels is lower than 5W and
no operations are made within 60 seconds. Press the AC Output Mode On/Off Button or DC
Output Mode On/Off Button to relight the LCD Screen.
NOTE
The recharge time via the Built-in Solar Panels is highly dependent on solar irradiance and
ambient temperature.
NOTE
Recharge Time
Recharge via Built-in Solar Panel: 20 Hours
Recharging via Built-in Solar Panel
For optimal recharging performance, it is highly recommended to recharge the PHOENIX Elite using the
Built-in Solar Panels on bright sunny days free of scattered clouds.
Recharging via External Solar Panel
For optimal recharging performance, it is highly recommended to recharge the PHOENIX Elite using an
external solar panel (not included) on bright sunny days free of scattered clouds.
Place the external solar panel under direct sunlight. Steer clear of trees or branches that can shade the
external solar panel and slow down the recharging process.
Place the PHOENIX Elite in an open area. Open the Latches and adjust the angle of the Hinges to expose the
Built-in Solar Panels to direct sunlight. Steer clear of trees or branches that can shade the Built-in Solar Panel
and slow down the recharging process.
The PHOENIX Elite will begin to recharge automatically. The LCD Screen will be lit with the [Battery Level]
icon, [Built-in Solar Panel Input] icon, and [Input Power] icon appearing.
Recharge via External Solar Panel: 4 Hours
Recharge via both Built-in Solar Panel and External Solar Panel: 3.5 Hours
Recharge via AC/DC Adapter: 6 Hours
Recharge via Car Socket: 6 Hours
Recharge via USB-C PD Wall Charger: 6 Hours
Recharge via both AC/DC Adapter and USB-C PD Wall Charger: 3 Hours
- 08 -
RECHARGING PHOENIX ELITE

- 09 -
Use the included MC4 to 5.5mm DC Adapter cable to connect the external solar panel to the DC Input Port of
the PHOENIX Elite. Place the PHOENIX Elite in the shade to prevent it from overheating.
The PHOENIX Elite will begin to recharge automatically. The LCD Screen will be lit with the [Battery Level]
icon and [Input Power] icon appearing.
Compatible External Solar Panels:
Renogy Monocrystalline Solar Panel: 50W, 80W, 100W, 160W
Recharging via AC/DC Adapter
Plug the PHOENIX Elite into a wall outlet through the DC Input Port using the included AC/DC Adapter.
Renogy Polycrystalline Solar Panel: 50W, 100W
Renogy ECLIPSE Series Solar Panel: 100W
Renogy Monocrystalline Foldable Solar Suitcase w/o Controller: 100W
Renogy ECLIPSE Series Foldable Solar Panel w/o Controller: 100W, 200W
Renogy Flexible Solar Panel: 50W, 100W, 160W, 175W
Renogy E.FLEX Series Portable Solar Panel: 50W, 100W, 120W
CAUTION
WARNING
NOTE
Electrical shock can occur if the MC4 to 5.5mm DC Adapter Cable is damaged or frayed. DO
NOT use a damaged or frayed cable to recharge the PHOENIX Elite.
Please ensure that the open circuit voltage of the external solar panel does not exceed 30V or
fall short of 9V.
The recharge time via the external solar panel is highly dependent on solar irradiance and
ambient temperature.

The PHOENIX Elite will begin to recharge automatically. The LCD Screen will be lit with the [Battery Level]
icon and [Input Power] icon appearing.
- 10 -
Recharging via Car Socket
Plug the PHOENIX Elite into a car socket through the DC Input Port using the included Cigarette Lighter Plug
to 5.5mm DC Adapter Cable.
The PHOENIX Elite will begin to recharge automatically. The LCD Screen will be lit with the [Battery Level]
icon and [Input Power] icon appearing.
WARNING Electrical shock can occur if the AC/DC Adapter is damaged. DO NOT use a damaged AC/DC
Adapter to recharge the PHOENIX Elite.
WARNING DO NOT use a third-party AC/DC adapter to charge the PHOENIX Elite. Doing so may cause
the AC/DC adapter to overheat and/or fire.
WARNING Electrical shock can occur if the Cigarette Lighter Plug to 5.5mm DC Adapter Cable is damaged
or frayed. DO NOT use a damaged or frayed cable to recharge the PHOENIX Elite.
CAUTION Please disconnect the PHOENIX Elite from the car socket when starting the engine. Electrical
surges from the alternator when starting may damage the PHOENIX Elite

- 11 -
Recharging via USB-C PD Wall Charger
For optimal recharging performance, it is highly recommended to recharge the PHOENIX Elite using a USB-C
PD wall charger (not included) with a high power rating.
Plug the PHOENIX Elite into a wall outlet through the USB-C PD Port using the USB-C PD wall charger and
the included USB-C to USB-C Cable.
The PHOENIX Elite will begin to recharge automatically. The LCD Screen will be lit with the [Battery Level]
icon and [Input Power] icon appearing.
WARNING Electrical shock can occur if the USB-C PD wall charger is damaged. DO NOT use a damaged
USB-C PD wall charger to recharge the PHOENIX Elite.
Recommended USB-C PD Wall Chargers:
Apple USB-C Power Adapter: 30W, 61W, 87W, 96W
Operation Time
Battery Powered Devices:
Google USB-C Power Adapter: 45W
Operating the PHOENIX Elite at high temperature above 113℉(45℃) or at low temperatures
below 32℉(0℃) can result in battery performance degradation and service life shortening. For
optimal battery performance and maximum battery life, it is highly recommended to operate the
PHOENIX Elite at room temperatures.
CAUTION
OPERATING PHOENIX ELITE
Number of Full Charges = Device Battery Capacity (Wh)
299.5Wh x 70%

- 12 -
Powering Devices
Press the Main Power Button to turn on the PHOENIX Elite. The LCD Screen will be lit with the [Battery Level]
icon appearing.
Compatible Devices
USB-A Ports / QC USB-A Ports: Smart Watch, Electronic Book, Smart Phone, Tablet, Action Camera,
Digital Camera, Bluetooth Speaker, Wireless Headphone, Drone, and other USB-A enabled devices
USB-C PD Ports: Smart Phone, Tablet, Laptop, Handheld Game Console, DSLR Camera, and other USB-C
enabled devices
CIG Port: Portable Refrigerator, Car Vacuum, Car Air Fan, CPAP Machine, and other car powered devices
DC Output Ports: LED Strip Light, Modem, Router, Motor, and other DC powered devices
AC Outlet: Laptop, Monitor, TV, Game Console, Inkjet Printer, Portable Projector, Light Bulb, and other AC
Powered Devices
To use the USB-A Ports, QC USB-A Port, USB-C PD Port, CIG Port, or DC Output Ports, first press the DC
Output Mode On/Off Button to activate the DC output mode. The [DC Output Mode] icon and [Output Power]
icon will appear. Then, connect the device(s) to the port(s) for power. The [Output Power] icon will show the
real-time output power. When not using the port(s), long press the DC Output Mode On/Off Button to
deactivate the DC output mode. The [DC Output Mode] icon and [Output Power] icon will disappear.
To use the AC Outlet, first press the AC Output Mode On/Off Button to activate the AC output mode. The [AC
Output Mode] icon and [Output Power] icon will appear. Then, connect the device to the outlet for power. The
[Output Power] icon will show the real-time output power. When not using the outlet, long press the AC Output
Mode On/Off Button to deactivate the AC output mode. The [AC Output Mode] icon and [Output Power] icon
will disappear.
When no device is connected to the PHOENIX Elite, press the Main Power Button again to turn it off.
DC Powered Devices:
Working Hours = Device Power Rating (W)
299.5Wh x 95%
AC Powered Devices:
Working Hours = Device Power Rating (W)
299.5Wh x 85%
NOTE The above estimation formulas only apply when the PHOENIX Elite has been fully recharged
and the device does not draw too much power.
NOTE Actual number of full charges and working hours may vary due to different powering methods
and device operation status.
WARNING
The PHOENIX Elite can provide up to 300W total output power. Allocate the total output power
rationally and follow the specifications of each output port. DO NOT overload the PHOENIX
Elite. If the total output power should exceed 300W, the AC Outlet will be shut off.

- 13 -
Using LED Flashlight
Press the Main Power Button to turn on the PHOENIX Elite. The LCD Screen will be lit with the [Battery Level]
icon appearing.
When not using the LED Flashlight, press the Main Power Button to turn off the PHOENIX Elite.
The LED Flashlight has three lighting modes: bright (100% brightness), dim (50% brightness), and SOS.
Press the Flashlight On/Off Button to turn on the LED Flashlight, switch lighting modes, and turn off the LED
Flashlight. Long press the Flashlight On/Off Button to turn off the LED Flashlight no matter what lighting mode
it is on.
To prolong the service life of the PHOENIX Elite, keep it away from water, dust, and dirt. DO NOT leave the
PHOENIX Elite in harsh environments.
Keep the PHOENIX Elite away from corrosives, fire, and heat sources.
Keep the PHOENIX Elite recharged when not in use and avoid connecting devices with high power ratings
when the battery level is low.
If the PHOENIX Elite does not operate normally, please refer to the following table for possible causes and
corrective steps.
If the following corrective steps do not work, please contact the Renogy technical support team for help. Refer
to the last page of the User Guide for contact information.
If the PHOENIX Elite is not used frequently, keep its battery level at around 50%. Store the PHOENIX Elite in
a clean, dry, and well-ventilated environment with a temperature around 77℉(25℃) and a humidity no higher
than 75%. Recharge the PHOENIX Elite at least once every two months.
NOTE The PHOENIX Elite may not be compatible with the devices that require high current impulses
despite their conformity with the output ports specifications.
NOTE The PHOENIX Elite may not be able to deliver exactly 299.5Wh of energy when powering
devices with high power ratings.
Battery high temperature protection may be triggered when the PHOENIX Elite is operating at
full load. Cool down the PHOENIX Elite before resuming operation.
CAUTION
When using the AC Outlet, keep 4 inches of space on either side of the PHOENIX Elite to
guarantee efficient heat dissipation.
CAUTION
When the battery level drops to 0%, the PHOENIX Elite will turn off automatically. Please
recharge the PHOENIX Elite as soon as possible to avoid permanent damage to the battery.
CAUTION
When the battery level drops below 10%, use of the AC Outlet will be disabled. If the total output
power still exceeds 200W, use of the CIG Port and DC Output Ports will be subsequently
disabled. DO NOT connect devices with high power ratings to the PHOENIX Elite when the
battery level is low.
CAUTION
MAINTENANCE
TROUBLESHOOTING

- 14 -
Disconnect all the power source(s). Discharge the unit until
the [Error Code] icon disappears.
Error Code Possible Causes Corrective Steps
E01 Battery Over-voltage
Disconnect all the electrical load(s). Recharge the unit until
the [Error Code] icon disappears.
E02 Battery Under-voltage
Stop using the unit. Contact the Renogy technical support
team for help.
E03 Battery Cell Imbalance
Stop using the unit. Contact the Renogy technical support
team for help.
E04 BMS Communication
Failure
Disconnect all the power source(s) and electrical load(s).
Cool down the unit until the [Error Code] icon disappears.
E05 Battery High Temperature
(Charge)
Disconnect all the power source(s) and electrical load(s).
Warm up the unit until the [Error Code] icon disappears.
E06 Battery Low Temperature
(Charge)
Disconnect the power source. Check the voltage rating of
the power source. Connect only the power source with
compliant voltage rating to the unit.
E07 DC Input Port Over-
voltage
Disconnect the power source. Check the voltage rating of
the power source. Connect only the power source with
compliant voltage rating to the unit.
E08 DC Input Port Under-
voltage
Disconnect the power source. Check the voltage rating of
the power source. Connect only the power source with
compliant voltage rating to the unit.
E09 USB-C PD Port Input
Over-voltage
Disconnect the power source. Check the voltage rating of
the power source. Connect only the power source with
compliant voltage rating to the unit.
E10 USB-C PD Port Input
Under-voltage
Reconnect all the power source(s). If the [Error Code] icon
persists, stop using the unit. Contact the Renogy technical
support team for help.
E11 Charge Over-current
Disconnect all power source(s) and electrical load(s). Cool
down the unit until the [Error Code] icon disappears.
E12 Battery High Temperature
(Discharge)
Disconnect all power source(s) and electrical load(s). Warm
up the unit until the [Error Code] icon disappears.
E13 Battery Low Temperature
(Discharge)
Disconnect the electrical load(s). Reactivate the DC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E14 USB-A Ports Output
Over-voltage

- 15 -
Disconnect the electrical load(s). Reactivate the DC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E15 USB-A Ports Output
Under-voltage
Disconnect the electrical load(s). Remove the short
circuit(s). Press the DC Output Mode On/Off Button to clear
the [Error Code] icon. Connect only the electrical load(s)
with compliant current ratings to the unit.
E16 USB-A Ports Output
Over-current/Short-circuit
Disconnect the electrical load(s). Reactivate the DC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E17 DC Output Ports/CIG Port
Output Over-voltage
Disconnect the electrical load(s). Reactivate the DC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E18 DC Output Ports/CIG Port
Under-voltage
Disconnect the electrical load(s). Remove the short
circuit(s). Press the DC Output Mode On/Off Button to clear
the [Error Code] icon. Connect only the electrical load(s)
with compliant current ratings to the unit.
E19 DC Output Ports/CIG Port
Over-current/Short-circuit
Disconnect the electrical load. Reactivate the DC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E20 QC USB-A Port Output
Over-voltage
Disconnect the electrical load. Reactivate the DC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E21 QC USB-A Port Output
Under-voltage
Disconnect the electrical load. Remove the short circuit.
Press the DC Output Mode On/Off Button to clear the [Error
Code] icon. Connect only the electrical load with compliant
current ratings to the unit.
E22 QC USB-A Port Output
Over-current/Short-circuit
Disconnect the electrical load. Reactivate the DC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E23 USB-C PD Port Output
Over-voltage
Disconnect the electrical load. Reactivate the DC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E24 USB-C PD Port Output
Under-voltage
Disconnect the electrical load. Remove the short circuit.
Press the DC Output Mode On/Off Button to clear the [Error
Code] icon. Connect only the electrical load with compliant
current ratings to the unit.
E25 USB-C PD Port Output
Over-current/Short-circuit
Disconnect the electrical load. Remove the short circuit. Let
the unit stand for 10 seconds. Press the AC Output Mode
On/Off Button to clear the [Error Code] icon. Connect only
the electrical load with compliant current ratings to the unit.
E26 AC Outlet Output
Overload/Short-circuit

- 16 -
First, make sure that the unit has been turned on by pressing the Main Power Button. If the LCD Screen does
not light up after pressing the Main Power Button, please recharge the unit as soon as possible. Then, make
sure that the output ports have been turned on by pressing the AC Output Mode On/Off Button and/or DC
Output Mode On/Off Button. Finally, make sure that the connected devices conform to the specifications of
the output ports. If the [Error Code] icon appears, please see the TROUBLESHOOTING section or contact
the Renogy technical support team for help. Refer to the last page of the User Guide for contact information.
Disconnect the electrical load. Reactivate the AC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E27 AC Outlet Output
Over-voltage
Disconnect the electrical load. Reactivate the AC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E28 AC Outlet Output
Under-voltage
Disconnect all the power source(s) and electrical load(s).
Cool down the unit to the room temperature. Press the AC
Output Mode On/Off Button to clear the [Error Code] icon.
E29 Inverter High Temperature
Disconnect all the electrical load(s). Press the AC Output
Mode On/Off Button to clear the [Error Code] icon.
Reallocate the total output power.
E30 Total Output Overload
FREQUENTLY ASKED QUESTIONS
1. Why doesn't the PHOENIX Elite power external devices?
No, the battery in PHOENIX Elite is not replaceable. Do not try to dismantle the PHOENIX Elite and replace
the battery by yourself. Doing so may cause irreversible damages to the unit and/or battery explosion.
2. Can I replace the battery in the PHOENIX Elite?
No, the PHOENIX Elite cannot be chained together or with other rechargeable AC power supplies. If you are
looking for a rechargeable AC power supply with a large capacity,, please visit our website or contact us for
more options. Refer to the last page of the User Guide for contact information.
3. Is the PHOENIX Elite chainable?
No, the PHOENIX Elite is not waterproof. Please keep the unit away from moisture. Do not submerge the
unit into water or operate the unit in the rain. Doing so may cause short-circuit, electric shocks, and fire.
4. Is the PHOENIX Elite waterproof?
The battery capacity of the PHOENIX Elite is rated at 0.2C. When the PHOENIX Elite is powering devices
with high power ratings, the internal resistance of the battery will turn more energy into heat and lower the
energy conversion efficiency. As a result, you may not get exactly 299.5Wh of energy.
5. Why doesn't the PHOENIX Elite last as long as I expect?

- 17 -
WARRANTY
RENOGY products are covered by a 12-month limited warranty from the original purchase date. If any
problems occur, please contact us for assistance. Refer to the last page of the User Guide for contact informa-
tion.
We only provide after-sales services for products that are sold by RENOGY or retailers and distributors
authorized by RENOGY. If you have purchased your unit from other channels, please contact your seller for
more information about return and warranty.
Please register your purchase(s) directly at www.renogy.com/warranty-registration or your region’s
corresponding website so that we can stay in touch and contact you in the unlikely event that a safety recall
is required.

Renogy reserves the right to change
the contents of this manual without notice.
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