Repotec PH0389 User manual

PH0389 IP Phone
Operation Guide
1

PH0389 IP Phone
2

3
Contents
PH0389 IP Phone Features..................................................................................7
Connecting the phone .........................................................................................11
Keypad Layout...........
The keys of the Alph
The keys of the N
The keys of the Fun
The keys of the A
The keys of the F
Back Panel ...........
Left Panel ..............
LCD Menu Tree ...
Device Settings.......
Use fixed IP for n
Use DHCP for net
Change IP addres
Change Network
Change Fixed IP
Change Primary DNS
Change Secondary DNS Settings.............................................................22
Enable VLAN (0: for disable, 1: reserved): 2-4096 ........................................22
Change User ID...............................................................................................23
Change User Password Login > Login Password........................................23
Change Line Preference (no answer time out) Line Preference >
No Answer Timeout..................................................................................24
Change Line Preference (auto answer) Line Preference > Pref Acct1 >
Auto Answer....................................................................................................24
Change Line Preference (busy forward) Line Preference > Pref Acct1 >
Busy FW..........................................................................................................25
Change Line Preference (no answer forward) Line Preference > Pref
Acct1 > No Answer FW..................................................................................25
Change Line Preference (unconditional forward) Line Preference >
Pref Acct1 > UnCond. FW ..............................................................................26
Change Line Preference (Reject Anonymous Call) Line Preference >
Pref Acct1 > Reject Anonymous .....................................................................27
Change Line Preference (Call Waiting) Line Preference > Call Waiting27
SNTP Settings (SNTP Server) Admin Login > Time Setting > NTP Server
.........................................................................................................................28
SNTP Setting (Refresh Interval) Admin Login > Time Setting > Refresh
.............................................................................................12
anumeric block.......................................................13
avigation block.............................................................14
ction block .................................................................14
udio Control, Speaker block....................................15
ture block...................................................................15ea
.............................................................................................16
.......................................................................................16.....
.............................................................................................17
.............................................................................................19
etwork connection.......................................................19
work connection...........................................................19
s when use fixed IP address...................................20
Mask for Fixed IP Network .......................................20
default gateway ............................................................21
Setting ....................................................................21

4
Int .............................
SNTP Setting (Tim
Change SIP Accoun
Active Mode.......
Change SIP Accoun
1 > Tel No...........
Change SIP Accoun
Account 1 > User
Change SIP Accoun
Account 1 > Passw
Change SIP Accoun
Account 1 > PX N
Change SIP Accoun
Account 1 > Back
Change SIP Accoun
Account 1 > Prox
Change SIP Accoun
Account 1 > Prox
Change SIP Accoun
Account 1 > Out P
Change SIP Accoun
Account 1 > Out Proxy Port............................................................................37
Change SIP Account (SIP display name) Admin Login > SIPAccount
1 > Display Name............................................................................................38
Change SIP Account (SIP register domain) Admin Login > SIP
Account 1 > Domain .......................................................................................39
Change SIP Account (Enable unregister all) Admin Login > SIP
Account 1 > Unregister All..............................................................................40
Change SIP Account (Idle Display Text Setting) Admin Login > SIP
Account 1 > Idle Display.................................................................................41
Change SIP Account (Enable/Disable voice mail) Admin Login >
SIPAccount 1 > VMS Subscribe.....................................................................41
Change SIP Account (Voice Mail Access Key) Admin Login > SIP
Account 1 > VMS Access Code ......................................................................42
Change SIP Account (Server Conference Prefix) Admin Login > SIP
Account 1 > XConf Prefix...............................................................................43
Change SIP Account (SIP hold Type) Admin Login > SIPAdvance >
Hold Type........................................................................................................44
Change SIP Account (DTMF Relay Type) Admin Login > SIPAdvance
> DTMF Relay ................................................................................................45
Change SIP Account (RFC 2833 payload type) Admin Login > SIP
Advance > RFC2833.......................................................................................45
.......................................................................................29
e zone) Admin Login > Time Setting > Time Zone...29
t (Active/Inactive) Admin Login > SIPAccount 1 >
.............................................................................................30
t (SIP Register Tel No) Admin Login > SIPAccount
.............................................................................................31
t (SIP Register User ID) Admin Login > SIP
ID .......................................................................................32
t (SIP Register Password) Admin Login > SIP
ord.....................................................................................32
t (SIP Register IP Type) Admin Login > SIP
etwork Type .......................................................................33
t (Enable Backup Proxy) Admin Login > SIP
up Enable............................................................................34
t (SIP Register Proxy IP) Admin Login > SIP
y...........................................................................................35
t (Sip Register Proxy Port) Admin Login > SIP
y Port...................................................................................36
t (Sip outbound proxy) Admin Login > SIP
roxy....................................................................................36
t (SIP outbound proxy port) Admin Login > SIP

5
Change SIP Acco
> Admin Passwor
Change SIP Acco
Inter Digit T/O....
Change SIP Acco
Digit....................
Change SIP Acco
to Default............
Show Firmware V
Firmware...............
Restart the IP Ph
Warm Reset IP p
Preference Settin
Add a new entry
Modify of an exis
Delete an existin
Check an existing
Make Peer to Pee
Received Instant
Received Instant
Received Insta
Enable call forward ........................................................................................51
Enable Do Not Disturb..................................................................................51
Check Missed Call ..........................................................................................51
Added a missed call to phone book........................................................52
Mute the IP phone user voice to remote party...................................52
Enable to use headset or not.....................................................................52
View a missed call number.........................................................................52
Check received call........................................................................................52
View the received call number..................................................................53
Add a Received Call Record to Phone Book..........................................53
Delete Call History .........................................................................................54
Call Features.........................................................................................................55
Select a line and dial out.............................................................................55
Dialing a phone book entry by name .....................................................55
Dialing a entry by viewing phone book .................................................55
Dialing a received call number..................................................................56
Redial an existing dialed call from call history....................................56
Dial a missed call number...........................................................................56
Access voice mail system............................................................................56
Setup a conference............................................................................................57
unt (Administrator password) Admin Login > Msic
d...........................................................................................46
unt (Inter Digit Time Out) Admin Login > Msic >
.............................................................................................46
unt (End of Digit Key) Admin Login > Msic > End of
.............................................................................................47
unt (Reset to Default) Admin Login > Msic > Reset
.............................................................................................48
ersion ...............................................................................48
.............................................................................................48
one.....................................................................................48
hone (not recommended)..........................................49
gs............................................................................................49
of phone book ...............................................................49
ting entry of phone book...........................................50
g entry of phone book ................................................50
phone book entry ......................................................50
r Call .................................................................................50
Message ..........................................................................50
Message ..........................................................................51
nt Message ..........................................................................51

6
Call Transfer..........................................................................................................57
Redial a dialed call records..............................................................................58
Call Hold.................................................................................................................58

7
The PH0389 is a SI ne which can work on both IPv4 and IPv6
network simultaneousl d each
account can be configur makes the
IPv4 to IPv6 migration w
Benefits
Support up-to 3 Registe
The PH0389 supports 3
each account can be con or IPv6 SIP network.
Rich Telephony Featu
The PH0389 provides a
transfer, forward, DND,
IPv4/IPv6 Dual Stack
PH0389 supports d hich able to access IPv4
and IPv6 SIP server si
Quick Phone Book Name Dialing
By using intelligent filter engine inside, operator/user can easy access
their phone book by using the keypad without using the difficult English
character selection keypad.
Interface:
Ethernet port (RJ-45, 10/100 base-T)
1-LAN port, for connecting to switch
1-PC port for connecting to PC
10/100 based Switch
PoE (IEEE 802.3af ) : optional
Earphone/Microphone Jack (3.5mm) for Headset
Handset Jack (RJ-10)
DC 12V power Jack
LCD Display:
Display Format: 16 Characters (W) x 2 lines(H)
View Size: 64(W) x 17.9 (H) mm
LCD Type: TN
Language: English, French, Chinese (optional)
IP Network connection
IPv4 (RFC 791)/IPV6(RFC 2460)
PH0389 IP Phone Features
P feature pho
y. It support up-to 3 register accounts an
ed to access IPv4 or IPv6 SIP freely. It
ithout any barriers.
r Accounts
rent SIP proxy server andregister account to diffe
4figured to access IPv
re including callrich set of telephony feature which
VMS etc.
ual IPv4 and IPv6 IP stack w
multaneously.

8
IPv6 Auto Configur
MAC Address (IEEE
Static IP
DHCP Client (RFC 2
PPPoE
DNS Client
TCP/UDP (RFC 793
RTP/RTCP (RFC 18
IPV4 ICMP (RFC 79
TFTP Client
VOIP VLAN Support (802.1q/802.1p)
HTTP/HTTPS S
QoS Support
Support IPV4 only,
SIP Protocol
RFC3261 complian
Support up-to 3 SI /V6 selectable)
Support Primary an
SIP UDP Protocol
Support SIP compa
SIP Session Timer
MD5 Digest Authenti
Reliability of provisional responses PRACK (RFC3262)
Early/Delay media support
Offer/answer (RFC3264)
Message Waiting Indication (RFC3842)
Event Notification (RFC3265)
REFER (RFC3515)
Support DNS SRV to locating SIP Server (RFC 3263)
Support STUN NAT Traversal
Support “rport” parameter (RFC 3581)
Audio
G.711 A-law, μ-law
G.723.1 (6.3K/5.3K)
G.729A
GSM 6.10 (full rate)
Silence Suppression
VAD/CNG
Automatic Gain Control
In-band/out of band DTMF (RFC 4733 (RFC 2833)/SIP INFO)
Adaptive/Configurable Jitter Buffer
Acoustic Echo Cancellation
Volume Adjustment
ation (RFC 4862)
802.3)
131)
/768)
89/1890)
2)/IPV6 ICMP(RFC 4443)
erver
IPV6 only or dual stack mode
ce
P Register Accounts (IPV4
d Backup Proxy
ct Form
(RFC 4028)
cation

9
PREFERENCE:
Customized Idle Te
Phone Book
Intelligent Phone B
Clock, Daylight Sav
Call History of Miss
Dialing Plan
Digit Manipulation
Selectable Call Pro
Support Personal M
Support Silence Rin
Auto Answer Mode
Support Auto Prior
Support Specified L
Call Features
Caller ID display or
Voice Mail wit
Speed Dialing
Call Waiting/Switch
Call Forward (Busy
Blocking of Anonym
Do not disturb
Call Hold
Call Mute
Call Transfer
Incoming Call Blocking List
Music-on-hold support (via IPPBX or local)
Conferencing (3-way conference over phone)
Multi-parties conference (via IPPBX)
Distinct Ring between on-net and off-net calls*
Call Pickup (via IPPBX)
Call Park/Retrieve (via IPPBX)
Voice Broadcasting (via IPPBX)
Barge-in & Barge-in Allowance List
Redialing/pre-dialing
Hot Line
Support Peer to Peer Dialing
Support Receiving and Display Instant Message (RFC 3428)
MANAGEMENT
SNTP with Daylight Saving
Multilanguage Web User Interface
Administrative Telnet CLI
3 Levels of User Access Right with Password protection
xt
ook Name Dialing
ing, Call-timer
ed, Received and Dialed
gress Tone
usic Ring
g
gity (Auto Switch) Callin
ine Calling
inhibit
h Indication
ing between Calls
), Unconditional, No Answer
ous Call

LCD Administration Login
Provides Sy em Status
Diagnostics (debug through syslog)
Configuratio Backup/Restore
Reset to Def ult
Dual Firmware Image Backup
Support http provisioning through MAC address
Environmental
Dimension: 200 × 95 × 223 mm (Desktop)
Weight: 1.17kg (unit)
Operating Temp. & Humidity
-Temp.: 0°C~45°C (32°F~113°F)
-Humidity: 10%~90% relative humidity, non-condensing
Power Adaptor:
-INPUT: AC100V~240V, 50/60Hz
-OUTPUT: DC 12V, 1.5A
Power Consumption of PoE : 4 Watts
Regulatory: FCC (Part 15, Class B) & CE
st
n
a
10

Connecting the phone
Fig. 1
Next plug the Ethernet (network) cable into the RJ45 connector labeled LAN,
and plug the other end into the network side to establish a data link. The
second RJ45 connector, labeled PC, is for daisy-chaining further Ethernet
devices (switch inside).
If you are using an external power supply, please insert the plug of the
power supply into the connector labeled next to the LAN port.
If you want to use a headset, it can be connected to the audio jack (3.5 mm)
on the left hand side of the PH0389.
Fig. 2
11

Keypad Layout
The numeric keypad with the keys 0 to 9, *, and # is used to enter digits
and letters. Depending on the operating mode, different actions can be
performed (see the table below):
• Entry of digits only (e.g., when dialing a phone number)
• Typing in letters and digits by pressing the keys repeatedly
(similar to a cellular phone), etc.
Keypad and LEDs:
12

○
aHandset
○
fAlphanumeric Keys
○
bDisplay
○
gSpeaker
○
cFunction Key
s ○
hAudio Control Keys
○
dNavigation K
eys ○
iFeature Keys
13
○
eStatus Indication
○
j
Headset (3.5mm Audio Jack) &
Handset Jack
Use the MENU key “ ” to the m . To cancel act
input, use the CANCEL key “
call up ain menu ions or
”. The ENTER key “ ” confirms a
selections and inputs. For navigation, use the large round navigation key in
the middle.
Depending on the operating mode, the keys can have context-specific
meanings which are described in the manual.
The four soft keys located below the display are context-sensitive function
keys. Their current mapping is depicted with symbols in the bottom line on
the display.
The twelve keys on the right with LEDs next to them are the programmable
function keys onto which different functionalities can be mapped.
By default they are mapped to trunk lines. An incoming call is indicated by
the fast-blinking LED of the trunk line. To pick it up, press the
corresponding key.
To put the call on hold, press the key again. To pick up a call on hold, as
indicated by the slow-blinking LED, press the corresponding key.
The keys of the Alphanumeric block
Key Digits Lower case Upper case
ctions,
0 (SPC)_0 (SPC)_0
1 @ @

2 c2ab 2ABC
3 3d fe 3DEF
4 4ghi 4GHI
5 5jkl 5JKL
6 6mno 6MNO
7 7pqrs$ 7PQRS$
8 8tuv 8TUV
9 9wxyz 9WXYZ
“*”, . *, .
#, A/a/1 End of digits and input method switch key
The keys of the Navigation block
Key Description
1. Cancel for the menu setting or number typing.
2. Reject the incoming calls
OK for the menu setting
Up arrow key
1. Down arrow key
2. Enter phone book directory
1. Right arrow
2. Enter key for the menu setting
Left arrow and return key for the menu setting
The keys of the Function block
Key Description
Line1 switch key, flashing for the holding and incoming calls
14

Line2 switch key, fl shia ng for the holding and incoming calls
Line3 switch key, flashing for the holding and incoming calls
Peer to Peer call d lin you should able to type the
peering sip address by using keypad. Instead of using the P2P dialing, you
can should phone bo URL. Please refer to
Administrator guide for detail.
ia g. By press this key,
ok for a predefined sip
Instant Message Indicate and viewing. When an instant
message was recei
will st
ved, the LED will light on. Press the key
art to view the Instant message from the LCD.
Opens the ph ook gation key to scroll within the phone
book, or use name d li
one b . Use the navi
ia ng feature to select to dialed name
Enable or disable u conn ditional forward
Do not disturb mode on/off
Show the miss called records
LED for “Message Waiting Indication” (MWI)– blinking
When PH0389 is in idle state (off hook), press this key to turn on or off the
silent ring. When mute LED is on during the off hook state, it indicates
PH0389 is in silent ring mode. During the call, it is the microphone mute
indicator and switch.
Select to use headset or not
The keys of the Audio Control, Speaker block
Key Description
Speaker on/off (headset on/off when headset is turned on)
Adjust volume (higher)
Adjust volume (lower)
The keys of the Feature block
Key Description
15

Conference key
Call pickup
Call transfer
Redial
Call hold/retrieve
Back Panel
Slot De tionscrip
+12V DC +12V DC Power input outlet
PC RJ-45 connector, connected directory to the PC thought
the straight CAT-5 cable.
LAN RJ-45 connector, connected directory to the Hub
thought the straight CAT-5 cable (Support optional POE
feature).
Left Panel
Slot Description
Handset Handset slot
Sound
and Microphone 3.5mm Audio Connector:
Pink: Microphone
Green: Ear
Blue: Non-Used
16

LCD Menu Tree
17
Missed Calls
\
Received Calls
+
Call Records
Dialed Calls
Deleted Calls
IPv4 Only
IPv4/
IP Support
I 6Pv
IPv6 Only
Fixed
Network Mode
DHCP
Address
NetMask Defau Glt W
Primary DNS
DNS Setting
Second ry
DNS
a
VLAN Tag
Network
Setting
Login ID
Login
Login Password
No Answe
Timeout
r
Auto Answer Time
Auto Answer
Busy FW No Answer FW
UnCond. FW
Reject Anonymou
Pref Acct1
Prêt Acct2
Pref Acct3
Call Waiting
Line
Preference
No Ans Timeout
Speaker Mic
Volume
Handset Mic
Speaker Ring
Headset Ring

18
Time Setting
NTP Server
fresh Int
m
Re
Ti ezone
nt 1 SIP Accou
SIP Account 2
SIP Account 3
ve Mode
Tel N o
User I
Password
Px Ne r
Backup Enable
Proxy
Display Name
Domain
Register TTL
Unregister All
Idle Display
VMS Subscribe
VMS Access
Code
XConf Prefix
Acti
D
two k
SIP Advance
Hold Type
DTMF_Relay
RFC 2833
Feature Key
Pickup
Direct Pickup
Misc
Admin
Password
Inter Digit T/O
End of Digit
Admin
Password
Admin Login assword
Reset To Default
P
Firmware
Firmware version
Reboot
Reboot?
Soft Reset
Soft Reset?

Device Settings
Use fixed IP for network connection
Network Setting > Networ Mo
Action
1 LCD Output 1 n 2 LCD Outpu
k de (Fixed)
Actio t 2
19
>Call Records
Network Setting
Login
Reset to Defaul
Reboot
Soft Reset
t Re
Re
Call
>N Records etwork Setting
Login
set to Defaul
boot
Soft Reset
t
>Network Mode
Address
Net Ma
Default Gateway
DNS Se ing
VLAN T
sk >Fixed
DHCP
tt
ag
Saving…… - -
Use DHCP for network connection
Network Setting > etwork Mode (DHCP)
Action
1 LCD Output 1 Action 2 LCD Output 2
N
>Call Records
Network Setting
Login
Reset to Default
Reboot
Soft Reset
Call Records
>Network Setting
Login
Reset to Default
Reboot
Soft Reset
>Network Mode
Address
Net Mask
Default Gateway
DNS Setting
VLAN Tag
>Fixed
DHCP
Fixed
>DHCP
Saving……

Change IP address when use fixed IP address
Network Setting > Address
Action
1 LCD Output 1 Action 2
LCD Output 2
20
>Call Records
Network Setting
Login
Reset to fault
Reboot
Soft Rese
De
t
ll Records
>Network Setting
Login
Reset to Default
set
Ca
Reboot
Soft Re
>Network M
Address
Net Mask
Default Gateway
DNS Setting
VLAN Tag
ode
Net M
>IP Su
Networ ppor k Mod
dress
ask
Default Gateway
Setting
VLAN Tag
t
e
Ad
DNS
IPv4 Only
IPv4/IPv6
IPv6 Only IPv4/IPv6 *
IP Support
ork Mode
ress
Net Mask
Default Gateway
DNS Setting
VLAN Tag
Netw
>Add
>Network Mode
Address
Net Mask
Default Gateway
DNS Setting
VLAN Tag
IP Address:
192.168.19.22
IPv6 Address:
2001:1440:1:0:2001:a8ff:fe06:66b8
IP Address:
IPv6 Address: +
Change Network Mask for Fixed IP Network
Network Setting > Net Mask
Action
1 LCD Output 1 Action 2
LCD Output 2
>Call Records
Network Setting
Login
Reset to Default
Reboot
Soft Reset
Call Records
>Network Setting
Login
Reset to Default
Reboot
Soft Reset
>Network Mode
Address
Net Mask
Default Gateway
DNS Setting
VLAN Tag
IP Support
Network Mode
Address
IPv6 Address
>Net Mask
Default Gateway