ReSound LiNX Quattro CSX12 User manual

resound.com
User guide
ReSound Custom hearing aids

Hearing aid information
Left hearing aid Right hearing aid
Serial number Serial number
Model number Model number
Battery type £CIC size 10A
oITC, ITE size 312
£ITE size 13
£MIH size 13 £MIH size 312
Program Beep Description
1 One beep
2 Two beeps
3 Three beeps
4 Four beeps
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FDA warnings and cautions (USonly)
WARNING:People younger than 18 should go to a doctor before using this
People younger than 18 years old need specialized care, and using this without a medical evaluation may
worsen impairment or disability. A hearing aid user who is younger than 18 should have a recent medical
evaluation from a doctor, preferably an ear-nose-throat doctor (an ENT). Before using this, a doctor should
determine that the use of a hearing aid is appropriate.
WARNINGS to Hearing Aid Dispensers
You should advise a prospective hearing aid user to consult promptly with a doctor, preferably an ear
specialist such as an ENT, before dispensing a hearing aid if you determine through inquiry, actual
observation, or review of any other available information concerning the prospective user, that the
prospective user has any of the following conditions:
•Visible deformity of the ear, either congenital or traumatic
•Fluid, pus, or blood coming out of the ear within the previous 6 months
•Pain or discomfort in the ear
•History of excessive ear wax or suspicion that something is in the ear canal
•Dizziness, either recent or long-standing
•Sudden, quickly worsening, or fluctuating hearing loss within the previous 6 months
•Hearing loss or ringing (tinnitus) only in one ear or noticeable difference in hearing between ears
•Audiometric air-bone gap equal to or greater than 15 dB at 500 Hz, 1000 Hz, and 2000 Hz.
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Outputs over 132 dB SPL:
You should exercise special care in selecting and fitting a hearing aid with a maximum output that
exceeds 132 dB SPL because it may impair the remaining hearing of the hearing aid user.
Sound pressure level in the ears of children:
The developed sound pressure level in the ears of children can be substantially higher than in average
adults.It is recommended to perform an RECD measurement in order to ensure the correct target for the
fitted OSPL90.
CAUTION:
This is not hearing protection
You should remove this device if you experience overly loud sounds, whether short or long-lasting. If
you're in a loud place, you should use the right kind of hearing protection instead of wearing this device.
In general, if you would use ear plugs in a loud place, you should remove this device and use ear plugs.
The sound output should not be uncomfortable or painful
You should turn down the volume or remove the device if the sound output is uncomfortably loud or
painful. If you consistently need to turn the volume down, you may need to further adjust your device.
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You might need medical help if a piece gets stuck in your ear
If any part of your hearing aid, like the eartip (dome), gets stuck in your ear, and you can’t easily remove
it with your fingers, get medical help as soon as you can. You should not try to use tweezers or cotton
swabs because they can push the part further into your ear, injuring your eardrum or ear canal, possibly
seriously.
NOTE:
What you might expect when you start using your hearing aid
•A hearing aid can benefit many people with hearing loss. However, you should know it will not
restore normal hearing, and you may still have some difficulty hearing over noise. Further, a hearing
aid will not prevent or improve a medical condition that causes hearing loss.
•People who start using hearing aids sometimes need a few weeks to get used to them. Similarly,
many people find that training or counseling can help them get more out of their devices.
•If you have hearing loss in both ears, you might get more out of using hearing aids in both, especially
in situations that make you tired from listening – for example, noisy environments.
Tell FDA about injuries, malfunctions, or other adverse events
•To report a problem involving your hearing aid, you should submit information to FDA as soon as
possible after the problem. FDA calls them “adverse events”, and they might include: skin irritation in
your ear, injury from the device (like cuts or scratches, or burns from an overheated battery), pieces
of the device getting stuck in your ear, suddenly worsening hearing loss from using the device, etc.
Instructions for reporting are available at https://www.fda.gov/Safety/MedWatch, or call 1-800-FDA-
1088. You can also download a form to mail to FDA.
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Hearing loss in people younger than 18
•People younger than 18 should see a doctor first, preferably an ear-nose-throat doctor (an ENT),
because they may have different needs than adults.
•The doctor will identify and treat medical conditions as appropriate.
•The doctor may refer the person to an audiologist for a separate test, a hearing aid evaluation.
•The hearing aid evaluation will help the audiologist select and fit the appropriate hearing aid.
A person who is younger than 18 years old with hearing loss should have a medical evaluation by a
doctor, preferably an ENT, before buying a hearing aid. The purpose of a medical evaluation is to
identify and treat medical conditions that may affect hearing but that a hearing aid won’t treat on its own.
Following the medical evaluation and if appropriate, the doctor will provide a written statement that the
hearing loss has been medically evaluated and the person is a candidate for a hearing aid. The doctor
may refer the person to an audiologist for a hearing aid evaluation, which is different from the medical
evaluation and is intended to identify the appropriate hearing aid.
The audiologist will conduct a hearing aid evaluation to assess the person’s ability to hear with and
without a hearing aid. This will enable the audiologist to select and fit a hearing aid for the person’s
individual needs. An audiologist can also provide evaluation and rehabilitation since, for people younger
than 18, hearing loss may cause problems in language development and educational and social growth.
An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of
hearing loss in people younger than 18.
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Table of Contents
FDA warnings and cautions (USonly) 3
Introduction 8
Your hearing aid 9
How to get your hearing aid ready for use 12
How to place the hearing aids in your ears 15
How to remove the hearing aids from your ears 17
How to use your hearing aids 18
Advanced options 24
How to clean and maintain your hearing aids 30
Wireless accessories 33
Tinnitus Management 35
General warnings 43
Troubleshooting 45
Regulatory information 46
Hearing aid variants 52
Additional information 54
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Introduction
Thank you for choosing ReSound hearing aids. We recommend that you use your hearing aids every day. This
way you will fully benefit from them.
NOTE: Read this booklet carefully before you start using your hearing aids.
Intended use
Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for
impaired hearing. The fundamental operating principle of hearing aids is to receive, amplify, and transfer sound
to the eardrum of a hearing impaired person.
This hearing device is intended for use by users over 12 years of age.
For devices including a Tinnitus Sound Generator module
The Tinnitus Sound Generator module is a tool to generate sounds to be used in a Tinnitus Management
Program to temporarily relieve patients suffering from Tinnitus. The target population is primarily the adult
population over 18 years of age. This product may also be used for children 12years of age or older.
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Your hearing aid
Your hearing aid – Completely-In-the-Canal (CIC)
1. Push button (optional)
2
7
10
4
1
3
5
Manufacturer
XXXX
8
9
3
6
10
2. Battery door and On/Off switch
3. Removal cord (optional)
4. Sound outlet
5. Wax filter
6. Vent
7. Microphone inlets
8. Manufacturer
9. Model designation and serial number
10. Antenna
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Your hearing aid – In-The-Canal (ITC)/In-The-Ear (ITE)
1. Microphone sound inlets
21
1
5
4
3
2. Push button (optional)
3. Battery door
4. Volume control (optional)
5. Vent
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Your hearing aid – MIH (Microphone-In-Helix)
1. Push button (optional)
2
4
9
1
3
8
2. Battery compartment /On-Off switch
3. Removal cord (optional)
4. Sound outlet
5. Wax filter
6. Vent
8
6
7
4
5
2
7. Microphone sound inlet
8. Microphone in helix tubing
9. Volume control (optional)
10. Serial number
11
10
3
8
6
Manufacturer
XXXX
11. Manufacturer
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How to get your hearing aid ready for use
Replacing the battery
1. Open the battery door completely by using your fingernail. Remove the used
battery if present.
2. Prepare the new battery. Remove the protective foil to activate the battery.
Wait for 2 minutes before inserting the battery into the hearing aid.
3. Insert the new battery with the positive side in the correct position. Always
insert the battery in the door: never directly into the hearing aid. Gently close
the battery door.
At night, turn off the hearing aids. Open the battery door completely to allow moisture to evaporate and prolong
the hearing aids’ life span.
If the hearing aids are experiencing frequent loss of connection to wireless accessories, contact your hearing
care professional for a list of low impedance batteries.
Keep extra batteries with you.
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Battery warnings
WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest
of your safety and for the environment. Please note:
1. Keep hearing aid batteries away from pets, children, and people with cognitive, intellectual, or mental
health challenges.
2. Never put a hearing aid battery in your mouth.
3. Never swallow batteries nor place them inside any part of the body, as the battery can cause serious
injuries. If a battery has been swallowed or placed inside any part of the body, seek immediate
medical attention.
4. Do not recharge zinc-air batteries. They may leak or explode.
5. Do not attempt to dispose of batteries by burning them.
6. Used batteries are harmful to the environment. Please dispose of them according to local regulations
or return them to your hearing care professional.
7. Batteries may leak. Remove the battery if you leave the hearing aids unused for longer periods.
8. If the batteries are not inserted correctly, the device will not work and the batteries may build up heat.
If this happens, please remove the batteries.
NOTE:
•Always use new zinc-air batteries that have a minimum remaining shelf life of one year.
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Low battery warning
When the batteries are low on power, your hearing aids reduce the volume, and play a melody every
15minutes until they are completely drained and turn off.
Low battery indicator when paired with wireless accessories (optional)
The batteries drain faster when you use wireless functionalities like direct streaming from your smartphone or
streaming sound from your TV with our TV Streamer. When the batteries deplete, the support of some wireless
accessories shuts down. Full functionality returns when you insert a new battery. The table below shows how
the functionality changes with the battery level.
Battery level Signal Hearing aid Remote control Streaming
Fully charged P P P
Low P P x
Depleted (change
battery)
Px x
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How to place the hearing aids in your ears
How to tell left from right
If you have two hearing aids, it is important that you can recognize one from the other.
Your right hearing aid will always have a red marking or shell, while your left hearing aid will have a blue
marking or shell.
Inserting the hearing aids
Insert Completely-In-The-Canal (CIC), In-The-Canal (ITC), and In-
The-Ear(ITE)
1. Hold the hearing aid between your thumb and index finger, either above and
below or on the sides.
2. Place the sound outlet portion into your ear canal. Turn the top part of the
hearing aid gently backwards and forwards so that it tucks behind the fold of
skin above your ear canal.
3. Insert the hearing aid into your ear canal. Opening and closing your mouth
may ease insertion.
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By experimenting, you may discover an easier method. With proper insertion,
hearing aids should fit snugly but comfortably.
NOTE: It may be helpful to pull your ear up and outward with your opposite
hand during insertion.
Insert Mic-In-Helix
1. Hold the hearing aid between your thumb and index finger.
2. Place the sound outlet portion into your ear canal.
3. Gently twist and push the hearing aid into your ear. Opening and closing your
mouth can ease insertion.
4. Gently push the microphone into the creased area of the ear, and make sure
the tubing is in place.
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How to remove the hearing aids from your ears
Remove Mic-In-Helix and Completely-In-Canal
1. Hold the removal cord with your thumb and index finger and pull outward.
2. Hold the edges of the hearing aid with your thumb and forefinger and pull outward while
slightly rotating your hand forward.
Remove In-The-Canal (ITC) and In-The-Ear (ITE)
1. Hold the edges of the hearing aid with your
thumb and forefinger.
2. Pull outward while slightly rotating your hand
forward.
CAUTION: Never attempt to modify the shape of the hearing aid yourself.
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How to use your hearing aids
Operation of the hearing aid
The volume control (optional) allows you to adjust the volume of your hearing aids to your liking.
1. To increase the volume, turn the volume control up (+).
2. To decrease the volume, turn the volume control down (-).
When you change the volume, the hearing aid responds with a beep. When you reach the upper or lower limits,
the hearing aid responds with a low-pitch beep.
NOTE: If you have two hearing aids with the Synchronized Volume Control function enabled, volume
control adjustments to one hearing aid automatically repeats in the second hearing aid. When you
change volume on one of the hearing aids, it responds with one or more beeps. A beep in the second
hearing aid follows.
If your hearing aids support wireless remote control, you may use the ReSound Remote Control 2 or the
ReSound Smart 3D™ app to adjust, for example, the volume.
Push button (optional)
Your hearing aid has a push button allowing you to use up to four different listening programs. The list on page
2 tells which programs have been enabled.
1. Push the program button to switch between programs.
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2. You will then hear one or more beeps. The number of beeps indicates which program you have selected
(one beep = program one, two beeps = program two, etc.).
3. When you turn the hearing aids off and then back on, they always return to the default setting (program1
and preset volume).
NOTE: If you have two hearing aids with the Synchronized Push Button enabled, program changes to
one hearing aid automatically repeats in the second hearing aid. The same number of confirmation
beeps will follow in the second hearing aid. This Synchronized Push Button can also be configured to
allow one side to control volume increase and the other to control volume decrease. The volume
changes to one hearing aid are repeated on the other side to keep the levels the same.
Telecoil
(Optional for ITC-DWT, ITE-DWT, MIH-WT models only)
Your hearing aid may have a telecoil. The Telecoil function may help to improve understanding of speech with
Hearing Aid Compatible (HAC) telephones and in theaters, cinemas, houses of worship, etc. that have a
hearing loop installed.
When you select the Telecoil program, your hearing aid picks up signals from the hearing loop or HAC
telephone. Your hearing care professional can activate the Telecoil program.
NOTE:
•The telecoil does not work without a hearing loop (that is, an induction loop), or a HAC telephone.
•If you are having trouble hearing with the telecoil, ask you hearing care professional to adjust the
program.
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•If there is no sound from your hearing aids in a hearing loop system with an active Telecoil function,
the hearing loop system may not be turned on or may not be operating correctly.
•The sound from the hearing loop and the hearing aids' microphones can be mixed according to your
preference. Ask your hearing care professional for more details.
How to use the telecoil program
To use hearing loop systems, follow these steps:
1. Switch your hearing aid to the Telecoil program.
2. Find a good spot. Reception is not clear in all locations, it depends on the hearing loop. Look for signs or
find another spot.
3. If needed, adjust the volume.
4. When you leave, switch to your preferred program.
HAC telephone
Some smartphones are hearing aid compatible (HAC). The HACphone establishes a small hearing loop that
your hearing aids can connect to. The telecoil picks up the HAC phone's signal and converts it to sound.
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