Revitive Medic Knee User manual

Model number :
5574AQ
Please read the
User’s Manual carefully
before using this product
USE ONLY AS DIRECTED
If symptoms persist, consult
your healthcare professional
Medic Knee Drug-Free
Clinically Proven
Certified Medical Device
User’s Manual
CIRCULATION BOOSTER®
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2 3
What’s in the box? 4
Parts and Controls 5-6
Introduction to Revitive 7-8
Operator profile 7
Indications for use 7-8
Important Safeguards 9-13
Who should NOT use Revitive 9
Warnings and Cautions 10-12
Safety Precautions 13
Adverse Reactions 14
Instructions for use 15-29
Step 1: Setting up Revitive for the first time 15
Step 2: Powering Revitive 16-17
Step 3: Using the SoTouch foot-pads 18-21
Step 4: Using the Dual Mode Electrode Pads 22-28
4.1: Switching between EMS and TENS mode 28
Step 5: Cleaning and storing 29
Replacing the batteries & Electrode Pads 29
Troubleshooting 30-32
Technical Specifications 33-36
Warranty 37
Table of contents
How-to videos
For videos of setup and using your
Revitive system, go to:
support.revitive.com
2-year warranty
To activate your free 2-year warranty
please register your device at:
support.revitive.com
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4 5
88
88
88 88
What’s in the box?
On opening the carton, please check that the following components are
provided. If you think anything is missing, please contact us using the helpline
numbers on the back of this booklet.
AC/DC power adaptor
Revitive Medic Knee
1
2
Parts and controls
Large Electrode
Thigh Pads
Small Electrode
Body Pads
Electrode cord
Remote control
AAA batteries x 2
3
4
5
6
7
70
3o
Carry handle
Control panel
/display
Power ON/OFF
AC/DC power
adaptor socket
Body Pads socket
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3o
SoTouch
Pads™
IsoRocker®
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6 7
Time
Control – /+
TENS
EMS
(Knee Program)
Remote control
Control panel
Time
remaining
Intensity level
Intensity
Control – /+
Battery
indicator
Parts and controls
Power
ON/OFF
Time
Control – /+
Intensity
Control – /+
TENS
70
3o
EMS
(Knee Program)
Introduction to Revitive
Operator Prole
The intended operator profile is based on users in the home environment who may
suer from immobility, osteoarthritis of the knee, poor circulation and related issues
such as pain, leg stiness and swelling in the legs, ankles and feet. It is also suitable for
rehabilitation following knee-surgery.
Revitive is intended for use by the end user in a non-clinical setting and without the
supervision or intervention of a clinician during use.
A typical user may be of any adult age range and is not specific to any demographic of
gender, ethnicity or educational background.
Electrical Muscle Stimulation (EMS)
Indications for use
When using electrode pads, applied to the legs, Revitive is
intended to:
• Reduce pain and discomfort in the legs/ankles/feet - caused by Diabetic Peripheral
Neuropathy, or swelling (oedema) due to osteoarthritis or following surgery.
• Reduce swelling in the legs/ankles/feet - caused by being immobile due to
osteoarthritis or an injury.
• Improve circulation to reduce or prevent blood-pooling (stasis) - caused by diabetes
or by being immobile following surgery.
• Increase muscle strength to help regain mobility in the legs aected by being
immobile due to COPD, osteoarthritis or following surgery.
When using the foot-pads, Revitive is intended to:
• Reduce pain and discomfort in the legs/ankles/feet - caused by poor circulation
(Peripheral Arterial Disease).
• Improve circulation in the legs - caused by Peripheral Arterial Disease.
• Improve circulation to reduce or prevent blood-pooling (stasis) - caused by poor
circulation (Chronic Venous Insuiciency/varicose veins).
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8 9
Important safeguards
Read all instructions before use.
Save these instructions.
Revitive should not be used by some people.
Do not use if (contraindications):
• You are fitted with an electronic implanted device such as a heart
pacemaker or Automatic Implantable Cardioverter Defibrillator (AICD)
• You are pregnant
• You are being treated for, or have the symptoms of, an existing Deep Vein
Thrombosis (“DVT”)
Long periods of inactivity can put you at greater risk of developing Deep
Vein Thrombosis (DVT). DVT is a blood clot and usually occurs in a deep
leg vein. If part of the DVT breaks o it may lead to potentially life-
threatening complications such as pulmonary embolism.
If you have been inactive for prolonged periods and suspect you may
have a DVT, consult your doctor immediately. To prevent dislodging the
clot do not use Revitive.
In some cases of DVT there may be no symptoms. However it is important
to be aware of the symptoms that may include:
• Pain, swelling and tenderness in one of your legs (usually your calf)
• A heavy ache in the aected area
• Warm skin in the area of the clot
• Redness of your skin, particularly at the back of your leg, below
the knee
Consult your doctor as soon as possible if you show any signs of the
above symptoms.
Introduction to Revitive
Electrical Muscle Stimulation (EMS)
Indications for use continued
When using the foot-pads, Revitive is intended to:
• Increase walking distance before the onset of claudication symptoms (pain) – caused
by Peripheral Arterial Disease.
• Improve symptoms associated with varicose veins/ Chronic Venous Insuiciency.
• Help maintain leg vein health - by increasing circulation, delivering more oxygenated-
blood and reducing swelling (oedema) in the legs, feet & ankles.
If you are otherwise healthy and have a sedentary lifestyle or spend long periods inactive,
Revitive may help to:
• Alleviate tired, aching & heavy legs, including cramp
• Reduce swollen feet & ankles
• Help maintain leg vein health
• Strengthen leg muscles
• Actively increase circulation
Transcutaneous Electrical Nerve Stimulation
(TENS) Indications for use
When using electrode pads, Revitive is intended to provide:
• Relief of arthritis-associated pain
• Relief of post-surgical and post-traumatic pain
• Relief and management of chronic pain, associated with musculoskeletal pain,
osteoarthritis and fibromyalgia
• Temporary relief of pain of musculoskeletal or neuropathic origin
The above Indications for Use are certified under the Medical Devices Directive 93/42/EEC.
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10 11
Warnings
When applying foot-pads or electrode body/thigh pads:
• There is a chance you may experience skin irritation or burns beneath the electrodes
or hypersensitivity due to the electrical stimulation
• Ensure that any moisturiser/gel/balm is evenly applied and thoroughly absorbed
into the skin before applying stimulation. There is a chance that uneven application
of a moisturiser/gel/balm could increase the risk of skin irritation or burn, when
using the electrical stimulation
• Symptoms may worsen during the initial treatment phase before getting better.
This may occur if the body has not fully adjusted to increased muscular activity
and blood circulation. If this occurs, reduce the intensity and the duration of
treatment which will reduce the initial symptoms. If symptoms persist consult
with your doctor
When not to use Revitive:
• Do not use the device:
•In the presence of electronic monitoring equipment
•Together with a life-supporting medical electronic device
•When you are in the bath or shower
•While you are sleeping
•In conjunction with a brace or cast without first consulting with your doctor
• Use of this equipment adjacent to or stacked with other equipment should be
avoided because it could result in improper operation. If such use is necessary,
this equipment and the other equipment should be observed to verify that they
are operating normally
Additional Warnings:
• Use of accessories and cables other than those specified or provided by the
manufacturer of this equipment could result in increased electromagnetic emissions
or decreased electromagnetic immunity of this equipment and result in improper
operation.
• Portable RF communications equipment (including peripherals such as antenna
cables and external antennas) should be used no closer than 30 cm (12 inches)
to any part of the Revitive System, including cables specified by the manufacturer
Important safeguards
Warnings
Consult with your doctor before using this device if:
• You are in the care of a doctor
• You have a history of heart problems
• You have had medical or physical treatment for your pain
• You have suspected or diagnosed heart disease
• You have suspected or diagnosed epilepsy
• You are unsure about the suitability of the device for you
• You are unsure about the cause of your symptoms
If you have a metallic implant:
• If you have a metallic implant, you may experience pain or discomfort near the
implant when applying electrical stimulation. If this should occur discontinue use
and seek advice from your doctor
• The electrical stimulation may feel more intense close to a metallic implant. It is
safe to continue use provided no pain is experienced. You may need to adjust the
intensity to a comfortable level
When applying foot-pads or electrode body/thigh pads:
• Do not use the electrode pads on your head, face, neck or chest
• Application of the electrodes near the thorax (chest) may increase the risk of cardiac
fibrillation
• Do not apply foot-pads or electrode pads directly:
• on open wounds or rashes; swollen, red, infected or inflamed areas; or skin
eruptions (such as phlebitis, thrombophlebitis, varicose veins, cellulitis)
• on, or close to, malignant tumours
• on areas treated with radiotherapy (within the past 6 months)
• on reproductive organs
•on opposing thighs and refer to pad placement diagrams in this User’s Manual for
correct placement
• When using TENS do not apply to areas of skin that lack sensation
• Electrode pads are for single person use only. Do not share Body Pads with others
• Do not use electrode pads aer their use-by date
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12 13
Safety Precautions
• Do not stand on the machine. Use only when seated
• Do not position the Revitive so that it is diicult to disconnect or turn o
• Use the device only for its intended purpose
• Do not expose the device to extreme heat
• Do not spill liquid on the device or its accessories
• Do not overload the electrical socket
• Keep device out of the reach of children
• Keep power cords and cables out of the reach of children to prevent risk of
strangulation
• Revitive foot-pads may be used by multiple persons. Ensure device is cleaned aer
each use
• During use, do not touch foot-pads with your hands until the paused feature is
enabled or device has powered o
• Use Revitive only with the accessories supplied by, or purchased from, the
manufacturer
• Check Body Pads, cords and cables periodically for damage
• Do not open Revitive or repair it yourself. This will invalidate your warranty and may
cause serious harm
• In the unlikely event your Revitive malfunctions, disconnect it from the power
source and contact your nearest authorised agent
• It has been reported that some universal remote control devices (e.g. for TV
etc.) can change the settings on Revitive if used during a treatment. If this should
occur, simply adjust the time or intensity settings on Revitive back to where you want
them using the Revitive Remote Control, or using the device Control Panel
• Revitive has passed the required tests for Electromagnetic Interference (EMI); it
may still be aected by excessive emissions and/or may interfere with more
sensitive equipment
• Aer any exposure to hot or cold temperatures outside the specified operating
range of 10 – 40°C allow the product to re-adjust to the recommended operating
temperatures to ensure continued product performance
Cautions
When applying foot-pads or electrode body/thigh pads:
• Be careful when applying stimulation over areas of skin that lack normal sensation.
It may cause skin irritation due to the inability to feel stimulation until the intensity
is too high. Use a low intensity to achieve a gentle muscle contraction, and/or
use for a shorter time, to avoid over-stimulation. Check for signs of skin irritation
(redness), bruising or pain. If in doubt consult your doctor
• This product is not intended for use by persons with reduced physical, sensory or
mental capabilities, unless they are supervised by a person responsible for their
safety
When using EMS:
• Be careful when applying stimulation:
•Over the abdomen during menstruation
•Aer recent surgical procedures (within the past 6 months) as stimulation may
disrupt your healing process
•If your tissues are likely to bleed following an injury such as a muscle tear - it is
recommended not to stimulate the immediate area within the first 12 hours
aer sustaining the injury. Use a low intensity and/or shorter time to avoid
over-stimulation
•Aer a long period of immobility or inactivity – use a low intensity and shorter
time to avoid over-stimulation or muscle fatigue
When using TENS:
• It is possible Revitive may reduce the sensation of pain that would normally act
as a warning of an underlying problem
•If your pain does not improve, gets worse or continues for more than 5 days, stop
using the device and seek advice from your doctor
• TENS is not eective in treating the original source or cause of pain
Additional Cautions:
• The long term eects of electrical stimulation are unknown
• Electrical stimulation may not work for every user, please seek advice from
your doctor
Important safeguards
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14 15
Instructions for use
Step 1: Setting up Revitive for the rst time
aRemove all parts from the box:
• AC/DC power adaptor
• Revitive Medic Knee device
• Remote control
• AAA batteries x 2
• Small Electrode Body Pads
• Large Electrode Thigh Pads
• Electrode cord
See “What’s in the box?” on page 4 to help identify the parts.
bLocate the remote control and insert the batteries.
Before you use Revitive for the first time, read the Important Safeguards on
pages 9-14. If in doubt, consult your doctor before using the product.
Adverse Reactions
• If you experience adverse reactions, stop using Revitive and consult with your
doctor immediately
Important safeguards
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16 17
Instructions for use
Step 2: Powering Revitive
Revitive can be powered from either the internal rechargeable battery or by connecting it
to an electrical socket.
Mains power option
aLocate the AC/DC power adaptor.
bPlug the small end of the power cord into the
adaptor socket on the side of the device.
cPlug the power adaptor into the nearest electrical socket. This will also start
charging the (integrated) rechargeable battery.
Once you have connected Revitive to the electrical socket, follow ‘Step 3:
Using the SoTouch foot-pads’ or ‘Step 4: Using the Dual Mode Electrode Pads’
to continue setting up Revitive.
Battery power option
a Follow steps a-c in the mains power option. This will start charging
the (integrated) rechargeable battery.
b When Revitive is switched o but on charge, the
battery indicator icon will constantly scroll during
charging; when the battery is full, scrolling will stop.
The battery indicator on Revitive indicates the
battery’s charge level.
c Once fully charged, the full battery indicator will stay illuminated until the
power adaptor is unplugged from the device or the electrical socket.
A full charge will take approximately 3 hours.
A full charge enables approximately 3½ hours of use (the equivalent of one 30
minute session each day for one week).
When the device is running from the battery, an indicator will show the
remaining battery level.
If you turn the device o and the low battery level indicator blinks for
10 seconds, the battery requires recharging.
Please note you can use the device while it is charging but the battery
indicator will not show
Low Battery Full Battery
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18 19
Instructions for use
Step 3: Using the SoftTouch foot-pads
The SoTouch foot-pads will deliver the Medic Program, with clinically proven and
patented waveforms, to your feet and legs. You can use the Body Pads to receive EMS
(Knee Program) or TENS, see pages 20-26 for details.
aIt is important that you are well hydrated. We recommend drinking a glass of water
before using Revitive.
You may also apply a moisturiser to the soles of the feet to help hydrate the skin and
improve the delivery of electrical stimulation.
Note: Very dry feet may cause Revitive to auto-pause, and stimulation will not be
possible until the soles of your feet are hydrated. In this case it will be necessary
to apply a moisturiser.
For best results:
• Use Revitive foot-pads for at least 30 to 60 minutes each day, 7 days a week.
If you have varicose veins (CVI), use Revitive foot-pads for 60 minutes per day.
• It is important to use Revitive at a high enough intensity to give you a strong
comfortable muscle contraction. Most people achieve a strong muscle
contraction over intensity level 40 (intensity range 1-99).
• If you are diagnosed with a long term medical condition such as High
Blood Pressure, High Cholesterol, Diabetes, Osteoarthritis, Chronic Venous
Insuiciency (CVI), Peripheral Arterial Disease (PAD) or COPD, it can take up to
8 weeks to help reduce symptoms associated with these chronic conditions.
Do not use Revitive, using EMS stimulation, for more than 6 sessions of 30 minutes
(or the equivalent) per day.
bGet into a comfortable seated position.
For best results sit with your knees at a 90 degree angle
(right angle).
cPlace Revitive on the floor in front of you.
Revitive is designed to be used while seated.
Never stand on the Revitive unit.
dPlace both bare feet on the foot-pads.
Make sure you remove all footwear, including socks/
stockings.
ePress the power button on the device or on the remote
control to turn Revitive on.
You will hear a beep and the display will light up.
The time will read 30 minutes and Intensity will
read 00.
To turn o Revitive at any time during operation,
press the power button on the device or on the remote
control.
fSet the time for Revitive. The default time is 30
minutes. You can set the timer for up to 60 minutes.
If you do not want to use the default time of 30 minutes,
set the time for the number of minutes you want.
You can use the controls on the control panel or on the
remote control.
Press the (+) Time Control to increase the time.
Press the (–) Time Control to decrease the time.
Sit with
both bare feet
on the foot-pads
0
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0
0
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0
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20 21
Instructions for use
gPress the (+) Intensity Control one time to
start stimulation.
You can use the buttons on the control panel or
remote control. Ensure both feet are on the foot-
pads when increasing the intensity
Press the (+) button to increase the level.
Press the (–) button to decrease the level.
hEnsure you familiarise yourself with the feeling of the Medic Program. Use on a low
intensity for 30-60 minutes once per day for a few days.
Set the intensity at a level where you can feel the stimulation in your feet which
creates a calf muscle contraction.
It is normal to feel tingling or varying sensations in your feet and calf muscles.
Revitive does not vibrate.
iAer a few days of familiarisation, use a higher intensity that provides you with
strong but comfortable calf muscle contractions.
Most people experience a strong contraction at intensity level 40 or over.
The IsoRocker® enables Revitive to rock up and down once muscle contractions are
nearing the desired level. The rocking is caused by muscle contractions in the leg,
and the resulting ankle movement allowed by the IsoRocker is a good indicator
that the intensity level is suicient to provide the therapy. Increasing the intensity
above this level will enhance the therapy, but should not be allowed to become
uncomfortable.
You can set the intensity between 1-99.
Please note that the intensity required may vary from day to day.
If you feel pain or discomfort:
• Remove one or both feet from the foot-pads to stop the stimulation
• Lower the intensity of the foot-pads using the (–) Intensity Control on
the control panel, or remote control, before replacing your feet on Revitive
jIf you remove one or both feet from the foot-pads, Revitive will pause the
stimulation for up to 10 minutes. The display will blink on and o and you
will hear a beep. The timer will stop until the session is resumed. Do not
touch the foot-pads with your hands or pick up device until paused is enabled.
The stimulation can be resumed by placing both feet back on the foot-pads and
then pressing the (+) button on the Intensity Control.
While Revitive is paused, the intensity level can be reduced by pressing the
(–) button on the Intensity Control.
Intensity cannot be increased while Revitive is paused.
Aer 10 minutes of being in the paused state, Revitive will switch itself o.
kThe Time Display will start to count down in minutes as Revitive cycles
through its program.
lWhen Revitive times out, the Time Display reads 00 and you will hear
three beeps.
mRevitive switches itself o automatically.
70
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22 23
Use the large Revitive Thigh Pads in EMS mode to
deliver the unique Knee Program to strengthen the
muscles at the front of your thigh (quadriceps).
Strengthening your quadriceps muscles may help
to support and stabilise the knee, reduce stress on
the knee and relieve knee pain.
Use Thigh Pads on the thigh of your aected leg
(knee) once a day for 20 minutes, 5 days per week
at an intensity that provides you with strong but
comfortable muscle contractions.
Do not use Revitive more than 6 sessions of 30
minutes (or the equivalent) per day. This may
result in muscle fatigue.
Use the smaller Revitive
Body Pads in TENS
mode for pain relief
from arthritic/knee-
joint pain. Use for 20-30
minutes per session as
and when required.
Use at an intensity that
provides a strong but
comfortable tingling
sensation without
causing you pain.
Do NOT use the Body Pads on your head, face, neck or chest.
The Body Pads cannot be used at the same time as the foot-pads.
Using the Body Pads will automatically turn the foot-pads o.
1. EMS (Knee Program) Mode 2. TENS Mode
Step 4: Using the Dual Mode Electrode Pads
Electrode Body and Thigh Pads are for single person use only.
Do not share with others.
Full Body Pain Management is achieved with the use of Electrode Body Pads, by selecting
from two proven therapies EMS (Knee Program) and TENS.
Instructions for use
aClean and dry the area you will place the Electrode Pads (see next page for
positioning instructions).
bMake sure Revitive is switched o. If the control panel
is still illuminated, press the power button and turn
Revitive o.
c Attach the ends of the Electrode Pads to the Electrode
cord.
Press connectors until there is no gap between them.
Leaving a gap may cause discomfort.
dPlug the other end of the Electrode cord into the opening
on the side of Revitive.
eRemove the plastic liner from the Electrode Pads, by
peeling it o carefully. Replace the Electrode Pads onto
the plastic liner aer use.
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24 25
fGently press one Thigh Pad across your thigh (1), a
few centimetres away from your groin area, with the
adhesive side against the skin.
Gently press second Thigh Pad across your thigh (2),
a few centimetres from the top of your kneecap, with the
adhesive side against the skin.
The Thigh Pads do not need to be lined up exactly with
each other. They need to be in a position that is comfortable
and that allows you to see your thigh muscles contract
& relax.
EMS mode (Knee Program) should only be used with the large electrode thigh pads.
The small electrode body pads will not be eective in EMS mode.
1
2
Instructions for use
gGently press one Body Pad above the knee (1), and one
Body Pad below the knee(2), with the adhesive side against
the skin.
Find a placement that best surrounds your most
concentrated area of pain.
Do not place directly on the knee joint.
1
2
Large Electrode Thigh Pad placement for muscle strengthening
Knee Program - EMS Mode
Revitive Electrode Pads are designed to be used whilst seated.
Small Electrode Body Pad placement for pain relief - TENS Mode
Body Pads can also be used to treat other areas of the body. Select the area you wish to
apply electrical stimulation, positioning the Body Pads on either side of the area causing
you pain. Recommended Body Pad placements are shown below:
Thigh
Inside of
Ankle/foot
✔
✔
✔
Outside of
Ankle/foot
Caf
Lower back
Back of
Shoulder
✔✔
✔
Upper back
Elbow
✔
hPress the power button on the device or on the remote
control to turn Revitive on.
You will hear a beep and the display lights will light up.
The time will read 20 minutes, the Intensity will
read 00 and the EMS symbol will be displayed.
0
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0
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26 27
Instructions for use
0
0
3o
Revitive Electrode Pads will automatically provide
stimulation in EMS mode.
If you wish to use Revitive Body Pads in TENS Mode press
the TENS button on the remote control.
You will then see the TENS symbol on the display.
See page 28 for further instructions on how to switch
between EMS and TENS mode.
i Set the time for the number of minutes you want to use
Revitive. The default time for the Thigh Pads in EMS mode
is 20 minutes and 30 minutes for the Body Pads in TENS
mode.
You can use the buttons on the device or remote control.
Press the (+) button to increase the time.
Press the (–) button to decrease the time.
Adjusting the intensity level in EMS mode - At the start of the Knee Program
there will be 30 seconds of stimulation to help you set the right intensity level.
This is followed by a rest period of 30 seconds, when you will feel no stimulation.
For the remainder of the therapy session you will feel 10 seconds of stimulation,
followed by a 20 second rest period which repeats until the end of therapy.
The EMS icon will flash during the rest period, it is not possible to adjust the
intensity during this time.
You can adjust the intensity when you can feel the stimulation being applied to
your thigh and the EMS icon is not flashing.
jPress the (+) Intensity Control once to start
stimulation.
Continue to increase the intensity until you can feel
the stimulation. You can set the intensity between 1-99.
You can use the buttons on the device or remote control.
Press the (+) button to increase the level.
Press the (–) button to decrease the level.
It is normal to feel tingling or varying sensations in
the muscles you are treating.
Please note that the intensity required may vary from
day to day.
kThe Time display will start to count down in minutes
as Revitive cycles through its program.
When Revitive times out, you will hear three beeps,
and the device will switch itself o automatically.
lEnsuring that the device is switched o, gently peel the
Electrode Pads from the skin.
Do not pull the Electrode Pads o the skin using the
Electrode cords as this may damage the cords.
If you feel pain or discomfort:
• Lower the intensity of the Electrode Pads using the (–) Intensity Control
on the device or remote control.
• You can also choose to stop therapy before the end of the default session
to avoid skin irritation and/or muscle fatigue. You can do this by pressing the
power button on the device or on the remote control.
0
3o
0
70
3o
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Instructions for use
mReplace the Electrode Pads onto their plastic liner aer use.
nUnplug the Electrode cord from the socket on Revitive.
o The stimulation can be paused if necessary by unplugging
the electrode cord from Revitive or from the pads. Revitive
will pause for up to 10 minutes during which time you can
re-connect and press (+) to re-start the stimulation.
Aer 10 minutes of being in the paused state, Revitive will
switch itself o.
0
00 0
3o
2o
Step 4.1:
Switching between EMS and TENS mode
To change between EMS and TENS mode, press the button of the stimulation mode
you require on the remote control.
You will see the mode selected highlighted on the display.
During use, switching from EMS to TENS mode (or vice versa), will reset the timer
back to the relevant default time. The intensity will also be reset to zero.
Step 5: Cleaning and storing Revitive
aEnsure Revitive is switched o.
bWipe down the foot-pads with a so damp cloth.
Do not clean with chemicals.
Do not immerse Revitive in water.
cStore Revitive in a cool, dry and dust-free location.
Store out of direct sunlight.
dPlace Electrode Pads onto the plastic liner.
eStore the Electrode Pads in a dry and ventilated location.
Store out of direct sunlight.
You do not have to detach the Electrode Pads from the Electrode cords to store them.
Replacing the Batteries
The remote control requires two AAA 1.5V batteries to operate.
Replacing the Electrode Pads
The Electrode Pads are reusable up to 20-30 applications. If the Electrode Pads start
to lose their adhesiveness, rub a few drops of water into the surface. Replacement
Electrode Pads can be obtained via www.revitive.com.
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Troubleshooting
Problem Possible Cause Solution
Revitive is on (lights
illuminated on the
LED display) but
I cannot feel the
electrical stimulation
through the foot-
pads.
Not placing both bare feet
on the foot-pads at the
same time.
Ensure that your feet are bare and each
foot is placed on each of the foot-pads
at the same time. Keep increasing the
intensity up to a maximum of 99 until
you feel the stimulation.
Your feet may be dry. Moisturise the soles of your feet to
improve conductivity and stimulation
and try the procedure again. You may
also have to increase the intensity
level.
You may be dehydrated. Drink plenty of water before and aer
using the device. The device uses your
body to create the electrical circuit.
Water is an excellent conductor of
electricity and if your body is less
hydrated (below 60%) then the
stimulation may be less, therefore it
is important to always remain well
hydrated.
The intensity level may
be on too low a setting.
This is a very safe device. Keep
increasing the intensity level towards
99 until you feel the stimulation. You
may find that you have to increase the
intensity level as you get used to the
therapy. The aim is not to get to 99 but
to find a setting that produces strong
muscle contractions in your calves and
is comfortable for you.
Electrode cord is connected
to device.
Disconnect the Electrode cord - the foot-
pads will not work while the Electrode
cord is plugged in.
Revitive may be in auto-
pause
Ensure that you have drunk plenty
of water and that your feet are well
moisturised. Place both feet onto the
foot-pads, then press (+) intensity
button to resume stimulation.
If, having tried the solutions
above, you still cannot feel
the stimulation:
Test the device by placing one hand
across both foot-pads at the same time
(The heel end of the foot-pads is easiest).
With your other hand, and starting from
zero, increase the intensity level until
you can feel the stimulation. If you can
feel the stimulation through your hand
then the device is working. If on 99 you
still cannot feel the stimulation then
please contact your authorised dealer.
Problem Possible Cause Solution
No power or lights
to Revitive when it is
switched on.
AC Adaptor not switched on
at the electrical socket or AC
Adaptor not plugged into device
properly.
Check electrical socket power
is switched on and the AC Adaptor
is plugged into the device correctly.
If still not working – contact your
authorised dealer.
Flat battery Plug device in an electrical socket
and charge battery or run using
mains power option.
Revitive is not
vibrating. REVITIVE IS NOT DESIGNED TO VIBRATE.
The IsoRocker® is not
"rocking".
It is the muscles in your legs
that cause the "rocking", the
IsoRocker® is a pivot.
The IsoRocker® will only rock
when increased to an intensity
which causes suicient calf muscle
contraction. It may be that you
cannot comfortably increase the
intensity high enough until you
get used to the sensation. It is
important that intensity is adjusted
to a level that is comfortable.
The device is too far in front
of you.
Sit with your knees at a 90 degree
angle.
When using the
IsoRocker® on a
hard floor it makes a
tapping noise.
Incorrect positioning of the
device or too high an intensity
level.
Adjust the positioning of the
device or lower the intensity level
to reduce the device tapping.
Alternatively use a floor mat under
the device to cushion the sound.
My legs are aching
aer treatment.
You may have the
intensity
on too high a setting and your
muscles are being overworked.
Leave adequate time aer each
treatment to allow the muscles
to recover (just like aer vigorous
exercise!). On your next session
start on a lower setting (where
you can feel the mild electrical
stimulation and it is comfortable)
and reduce the duration until your
muscles have acclimatised to the
stimulation.
I have placed my feet
on the device but
am unable to see the
TENS symbol on the
control panel
TENS is only available through
the Electrode Pads.
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32 33
For more information, including Frequently Asked Questions,
please visit www.revitive.com
Problem Possible Cause Solution
When using the
Electrode Pads, the
stimulation feels
uncomfortable.
The level of stimulation you
are using may be too high or
you may have broken skin.
Decrease the stimulation level
using the (–) intensity control on
the device or remote control. You
may need to discontinue use until
skin has healed.
I am unsure of which
therapy mode I am
using when using the
Electrode Pads.
Look at the display on the device.
If the Electrode Pads are in EMS
mode, you will see the EMS
symbol. If the Electrode Pads are
in TENS mode, you will see the
TENS symbol.
I suddenly can’t feel
stimulation when using
the Electrode Pads.
You may have pressed the
other stimulation mode
button by accident.
Pressing the opposite stimula-
tion mode button (i.e. pressing
the TENS button when already
in EMS mode or vice versa), will
reset the timer back to 30 minutes.
The intensity will also be reset to
zero. The mode, intensity and time
settings will need to be re-made.
You may have accidentally
paused the stimulation
session by disconnecting
a pad.
Reconnect the pads to your body or
re-connect the cord and press the
(+) to resume your session.
When using the Thigh
Pads, my thigh muscles
are aching before the
end of the treatment.
Your muscles may not yet be
strong enough to carry out a
full 20 minute session.
Turn the device o and end the
session before the end of the 20
minutes. On your next session
start on a lower setting (where
you can feel the mild electrical
stimulation and it is comfortable)
and reduce the duration until your
muscles have acclimatised to the
stimulation.
When using the Thigh
Pads, I can’t feel the
stimulation in my
thigh.
Therapy has started and has
reached the rest period.
You will need to wait for up to 20
seconds before the stimulation will
start again.
Troubleshooting Technical Specications
Name of product Revitive Medic Knee
Model 5574AQ
Frequency (+/- 10%) EMS: 20Hz – 53Hz
TENS: 80Hz - 130Hz
Output current EMS: Max 15mA
TENS: Max 19mA
Weight (+/- 0.5kg) 1.4 Kg
Dimensions 360mm (Ø) x 76.5mm (D)
Power consumption 5W
AC adaptor
CE Approved
Power source
Input (adaptor used)
Output
100-240V AC ( ), 50/60Hz, 0.18A
5V ( ) DC ,1.0A
Battery Lithium Ion, 1200mAh, 3.7V
Battery Life 500 charge cycles
Applied parts
Parts of Revitive that in normal use come
into physical contact with the user.
Small Electrode Body Pads - 5cm x 5cm = 25cm2
Large Electrode Thigh Pads - 10cm x 12.5cm = 125cm2
SoTouch Pads (Foot-Pads) - 253.69cm2
Durable Period (Service Life) of Device
and remote control
4 Years
The Remote Control replicates the controls found on the device
Operating Frequencies 38 KHz
Operating Range Distance
0 to 25m at horizontal
0 to 18m at +/- 30 degree angle
from the horizontal.
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Technical Specications
Output Specifications for Electrical Muscle Stimulation (EMS):
Waveform Biphasic
Shape Square symmetrical with polarity reversal
Maximum Output Voltage (+/-15%) @500Ω Foot: 35V Body: 33V
Pulse Duration (+/-10%) Foot: 450-970µs Body: 450µs
Net Charge @ 500Ω [0.001]mC
Maximum Power Density @ 500Ω Foot: 0.414 mW/cm² Body: 3.98 mW/cm²
ON Time (+/- 10%) Foot: 1.90 - 8.30s Body: 13 - 33s
OFF Time (+/- 10%) Foot: 1.00 - 1.50s Body: 17 - 27s
Output Specifications for Transcutaneous Electrical Nerve Stimulation (TENS):
Waveform Biphasic
Shape Rectangular
Maximum Output Voltage: @ 500Ω 50 V
Pulse Duration: 100µs
Net Charge (per pulse @ 500Ω) 0μC
Maximum Average Power Density @ 500Ω 4.19 mW/cm
2
The values of PULSE DURATIONS, PULSE repetition frequencies and amplitudes, including
any d.c. component, shall not deviate by more than ± 20 % when measured with a load
resistance within the range specified.
If confirmation is required that the Revitive works within its Essential Performance aer a
certain period of time, contact the manufacturer
Symbols
Complies with European Medical Devices Directive (93/42/EEC)
UK Conformity Assessed
Product conforms to all applicable U.K. legislative requirements.
Device Lot number including year (YYYY) and month (MM) of
manufacture can be found on the box and back of unit
Item number
Contraindications, Warnings and Cautions
Make sure you understand these before using Revitive
Power
Time Remaining
Intensity Level
EMS Mode
TENS Mode
Battery Indicator
Center Positive Polarity
Class II medical electrical equipment double insulated
Type BF medical electrical equipment
Legal manufacturer of the device
EU/EC European Authorised Representative
#YYYYMMXXXXX
LOT
REF
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36 37
Technical Specications
FCC mark
Certification mark employed on electronic products manufactured
or sold in the United States which certifies that the electromagnetic
interference from Revitive is under limits approved by the Federal
Communications Commission. Actegy Ltd complies with all
applicable FCC rules.
Consult instructions for use
The Waste Electrical and Electronic Equipment Directive
(WEEE Directive). At the end of the product lifecycle, do not
throw this product into normal household garbage, but take it to a
collection point for the recycling of electronic equipment
Ingress Protection Rating
Use-by date YYYY MM DD
Humidity, temperature and air pressure limit for storage
and transport
Humidity, temperature and air pressure limit for operating
conditions
Aer any exposure to hot or cold temperatures outside the specified
operating range of 10 - 40°C allow the product to re-adjust to the
recommended operating temperatures to ensure continued product
performance.
Indoor Use Only
Medical device does not contain natural rubber latex
Do not disassemble
-20°C
20%
70°C
90%
500 hPa
1060 hPa
10°C
30%
40°C
75%
700 hPa
1060 hPa
Symbols
Your 2-year warranty
It is important to retain the retailer’s receipt
as proof of purchase. Staple your receipt to
this back cover for future reference.
Please quote the following information if the
product develops a fault. These numbers
can be found on the base of the product:
Model no: ......................................................
Lot no: ...........................................................
All Revitive devices are individually tested
before leaving the factory. In the unlikely
event of any device proving to be faulty
within 30 days of purchase, it should be
returned to the place of purchase for it to be
replaced.
If the fault develops aer 30 days and within
24 months of original purchase, you should
contact your local distributor quoting model
number and LOT number on the product, or
write to your local distributor at the address
shown.
You will be asked to return the product (in
secure, adequate packaging) to the address
shown with a copy of proof of purchase.
Subject to the exclusions set out below (see
Exclusions) the faulty device will then be
repaired or replaced and dispatched, usually
within 14 working days of receipt.
If, for any reason, this item is replaced during
the 2-year guarantee period, the guarantee
on the new item will be calculated from the
original purchase date. Therefore, it is vital
to retain your original till receipt or invoice
to indicate the date of initial purchase.
To qualify for the 2-year guarantee, the
device must have been used according to the
manufacturer’s instructions supplied.
Exclusions
Actegy, manufacturer of Revitive devices,
shall not be liable to replace the goods under
the terms of the guarantee where:
• The fault has been caused or is
attributable to accidental use, misuse,
negligent use or used contrary to the
manufacturer’s recommendations or
where the fault has been caused by
power surges or damage caused in
transit.
• The device has been used on a voltage
supply other than that stated on the
product or used with a power adaptor
other than the one supplied with the
product.
• Repairs have been attempted by persons
other than our service sta
(or authorised dealer).
• The device has been used for hire
purposes or non-domestic use.
• The device is second hand.
2Actegy are not liable to carry out any type of
servicing work, under the guarantee.
3Accessories such as Electrode Body Pads and
bags are not covered by the guarantee.
4Remote control batteries and any damage
from leakage are not covered by the
guarantee.
5This guarantee does not confer any rights
other than those expressly set out above and
does not cover any claims for consequential
loss or damage. This guarantee is oered
as an additional benefit and does not aect
your statutory rights as a consumer.
To activate your free 2-year warranty please register your
device at: support.revitive.com
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