Revitive Medic Coach User manual

Model number
5575AQ
Please read the
User’s Manual carefully
before using this product
USE ONLY AS DIRECTED
If symptoms persist, consult
your healthcare professional
Medic Coach Drug-Free
Clinically Proven
Certified Medical Device
User’s Manual
CIRCULATION BOOSTER®

2
How-to videos
For videos of setup and using your
Revitive system, go to:
support.revitive.com
2-year warranty
To activate your free 2-year warranty
please register your device at:
support.revitive.com

3
Table of contents
What’s in the box? 4
Parts and controls 5
Introduction to Revitive 7
Operator Profile 7
Indications for use 8
Important safeguards 9
Do not use if (contraindications): 9
Warnings 10
Cautions 12
Adverse Reactions 13
Getting started 14
Step 1: Remove all parts from the box 14
Step 2: Charge Revitive 15
Step 3: Download the Revitive app to your phone 16
Step 4: Create a Revitive account 17
Step 5: Connect the app with your Revitive 21
Step 6: Set up your therapy plan 22
Introducing the Dashboard Screen 24
Introducing the Controller Screen 25
Step 7: Complete the Assessment program 27
Running & monitoring your therapy plan 29
Revitive Medic Coach Programs 29
Run your therapy plan 31
View your therapy plan progress 33
Using the Dual Mode Body Pads 39
Using the Thigh Pads (purchase required) 43
Maintenance 46
Appendix 47
Troubleshooting 52
Technical Specifications 56
Your 2-year warranty 60

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What’s in the box?
On opening the carton, please check that the following components are provided. If you
think anything is missing, please contact us using the helpline numbers on the back of
this booklet.
Revitive Medic Coach
Electrode Body Pads
1
23
4
Power adaptor
Cable length 180cm
Electrode cord
Cable length 150cm
70
3o

5
Parts and controls
Carry handle
Control panel
/display
Power
ON/OFF
SoTouch
Pads™
Hydration
sensors
Power
adaptor port
Electrode pad port
IsoRocker®
Reset hole
70
3o

6
Parts and controls
Revitive App
The Revitive app controls the Revitive
device and manages all aspects of your
therapy based on your personal symptoms
and medical conditions.
The app is available for download from
your phone’s Play or App store. Wireless
connection to the device is via Bluetooth.
70
3oTime Display
Control panel on Revitive
Intensity Control
Battery Indicator
Electrode Pad
Connection Indicator
Bluetooth
Connection
Indicator
Intensity Level

7
Introduction to Revitive
Operator Prole
The intended operator profile is based on users in the home environment who may
suer from immobility, osteoarthritis of the knee, poor circulation and related issues
such as pain, leg stiness and swelling in the legs, ankles and feet. It is also suitable for
rehabilitation following knee-surgery.
Revitive is intended for use by the end user in a non-clinical setting and without the
supervision or intervention of a clinician during use.
A typical user may be of any adult age range and is not specific to any demographic of
gender, ethnicity or educational background.

8
Introduction to Revitive
Indications for use
(1) When using Revitive to deliver Electrical Muscle
Stimulation (EMS), it is intended to:
• Reduce pain and discomfort in the legs/ankles/feet - caused by poor circulation
(Peripheral Arterial Disease), Diabetic Peripheral Neuropathy, or swelling
(oedema) due to osteoarthritis or following surgery
• Reduce swelling in the legs/ankles/feet - caused by being immobile due to
osteoarthritis or an injury
• Improve circulation in the legs - caused by Peripheral Arterial Disease
• Improve circulation to reduce or prevent blood-pooling (stasis) - caused by poor
circulation (Chronic Venous Insuiciency/varicose veins), diabetes or by being
immobile following surgery
• Increase muscle strength to help regain mobility in the legs aected by being
immobile due to COPD, osteoarthritis or following surgery
• Increase walking distance before the onset of claudication symptoms (pain)
– caused by Peripheral Arterial Disease
• Improve symptoms associated with varicose veins/ Chronic Venous Insuiciency
• Help maintain leg vein health - by increasing circulation, delivering more
oxygenated-blood and reducing swelling (oedema) in the legs, feet & ankles
If you are otherwise healthy and have a sedentary lifestyle or spend long periods inactive,
Revitive may help to:
• Alleviate tired, aching & heavy legs, including cramp
• Reduce swollen feet & ankles • Help maintain leg vein health
• Strengthen leg muscles • Actively increase circulation
(2) When using Revitive to deliver Transcutaneous Electrical
Nerve Stimulation (TENS), it is intended to provide:
• Temporary relief of pain of musculoskeletal or neuropathic origin
• Relief of arthritis-associated pain
• Relief and management of chronic pain, associated with musculoskeletal pain,
osteoarthritis and fibromyalgia
• Relief of post-surgical and post-traumatic pain
The above Indications for Use are certified under the Medical Devices Directive 93/42/EEC.

9
Important safeguards
Read all instructions before use.
Save these instructions.
Revitive should not be used by some people.
Do not use if (contraindications):
• You are fitted with an electronic implanted device such as a heart
pacemaker or Automatic Implantable Cardioverter Defibrillator (AICD)
• You are pregnant
• You are being treated for, or have the symptoms of, an existing Deep Vein
Thrombosis (“DVT”)
Long periods of inactivity can put you at greater risk of developing Deep
Vein Thrombosis (DVT). DVT is a blood clot and usually occurs in a deep
leg vein. If part of the DVT breaks o it may lead to potentially life-
threatening complications such as pulmonary embolism.
If you have been inactive for prolonged periods and suspect you may
have a DVT, consult your doctor immediately. To prevent dislodging the
clot do not use Revitive.
In some cases of DVT there may be no symptoms. However it is important
to be aware of the symptoms that may include:
• Pain, swelling and tenderness in one of your legs (usually your calf)
• A heavy ache in the aected area
• Warm skin in the area of the clot
• Redness of your skin, particularly at the back of your leg, below
the knee
Consult your doctor as soon as possible if you show any signs of the
above symptoms.

10
Warnings
Consult with your doctor before using this device if:
• You are in the care of a doctor
• You have a history of heart problems
• You have had medical or physical treatment for your pain
• You have suspected or diagnosed heart disease
• You have suspected or diagnosed epilepsy
• You are unsure about the suitability of Revitive for you
• You are unsure about the cause of your symptoms
If you have a metallic implant:
• If you have a metallic implant, you may experience pain or discomfort near the
implant when applying electrical stimulation. If this should occur discontinue use
and seek advice from your doctor
• The electrical stimulation may feel more intense close to a metallic implant. It is
safe to continue use provided no pain is experienced. You may need to adjust the
intensity to a comfortable level
When applying foot-pads or electrode Body/Thigh Pads:
• Do not use the electrode pads on your head, face, neck or chest
• Application of the electrodes near the thorax (chest) may increase the risk of cardiac
fibrillation
• Do not apply foot-pads or electrode pads directly on these areas:
•on open wounds or rashes; swollen, red, infected or inflamed areas; or skin
eruptions (such as phlebitis, thrombophlebitis, varicose veins, cellulitis)
•on, or close to, malignant tumours
•on areas treated with radiotherapy (within the past 6 months)
•on reproductive organs
•on opposing thighs and refer to pad placement diagrams in this User’s Manual for
correct placement
• When using TENS do not apply to areas of skin that lack sensation.
• Electrode pads are for single person use only. Do not share electrode pads with
others
• Do not use electrode pads in conjunction with a brace or cast without first consulting
with your doctor
Important safeguards

11
Warnings
When applying foot-pads or electrode Body/Thigh Pads:
• Do not use electrode pads aer their use-by date
• There is a chance you may experience skin irritation or burns beneath the electrode
pads or hypersensitivity due to the electrical stimulation
• Ensure that any moisturiser/gel/balm is evenly applied and thoroughly absorbed
into the skin before applying stimulation. There is a chance that uneven application
of a moisturiser/gel/balm could increase the risk of skin irritation or burn, when
using the electrical stimulation
• Symptoms may worsen during the initial treatment phase before getting better.
This may occur if the body has not fully adjusted to increased muscular activity
and blood circulation. If this occurs, reduce the intensity and the duration of
treatment which will reduce the initial symptoms. If symptoms persist consult
with your doctor
When not to use Revitive:
• There are times you should not use Revitive. Do not use Revitive:
•In the presence of electronic monitoring equipment
•Together with a life-supporting medical electronic device
•When you are in the bath or shower
•While you are sleeping
• Use of this equipment adjacent to or stacked with other equipment should be
avoided because it could result in improper operation. If such use is necessary,
this equipment and the other equipment should be observed to verify that they
are operating normally
Additional Warnings:
• Use of accessories and cables other than those specified or provided by the
manufacturer of this equipment could result in increased electromagnetic emissions
or decreased electromagnetic immunity of this equipment and result in improper
operation
• Portable RF communications equipment (including peripherals such as antenna
cables and external antennas) should be used no closer than 30 cm (12 inches)
to any part of the Revitive System, including cables specified by the manufacturer
Important safeguards

12
Cautions
When applying stimulation:
• Be careful when applying stimulation over areas of skin that lack normal sensation.
It may cause skin irritation due to the inability to feel stimulation until the intensity
is too high. Use a low intensity to achieve a gentle muscle contraction, and/or
use for a shorter time, to avoid over-stimulation. Check for signs of skin irritation
(redness), bruising or pain. If in doubt consult your doctor
When using EMS:
• Be careful when applying stimulation:
•Over the abdomen during menstruation
•Aer recent surgical procedures (within the past 6 months) as stimulation may
disrupt your healing process
•If your tissues are likely to bleed following an injury such as a muscle tear - it is
recommended not to stimulate the immediate area within the first 12 hours
aer sustaining the injury. Use a low intensity and/or shorter time to avoid
over-stimulation
•Aer a long period of immobility or inactivity – use a low intensity and shorter
time to avoid over-stimulation or muscle fatigue
When using TENS:
• It is possible Revitive may reduce the sensation of pain that would normally act
as a warning of an underlying problem
• If your pain does not improve, gets worse or continues for more than 5 days, stop
using Revitive and seek advice from your doctor
• TENS is not eective in treating the original source or cause of pain
Additional Cautions:
• This product is not intended for use by persons with reduced physical, sensory or
mental capabilities, unless they are supervised by a person responsible for their
safety
• The long term eects of electrical stimulation are unknown
• Electrical stimulation may not work for every user, please seek advice from
your doctor
Important safeguards

13
Safety Precautions
• Do not stand on the machine. Use only when seated
• Do not position Revitive so that it is diicult to disconnect or turn o
• Use Revitive only for its intended purpose
• Do not expose Revitive to extreme heat
• Do not spill liquid on Revitive or its accessories
• Do not overload the electrical socket
• Keep device out of the reach of children
• Keep power cords and cables out of the reach of children to prevent risk of
strangulation
• Revitive foot-pads may be used by multiple persons. Ensure device is cleaned aer
each use
• During use, do not touch foot-pads with your hands until the paused feature is
enabled or device has powered o
• Use Revitive only with the accessories supplied by, or purchased from, the
manufacturer
• Check electrode pads, cords and cables periodically for damage
• Do not open Revitive or repair it yourself. This will invalidate your warranty and
may cause serious harm
• In the unlikely event your Revitive malfunctions, disconnect it from the power
source and contact your nearest authorised agent
• Revitive has passed the required tests for Electromagnetic Interference (EMI); it
may still be aected by excessive emissions and/or may interfere with more
sensitive equipment
• Aer any exposure to hot or cold temperatures outside the specified operating
range of 10 – 40°C allow the product to re-adjust to the recommended operating
temperatures to ensure continued product performance
Adverse Reactions
• If you experience adverse reactions, stop using Revitive and consult with your
doctor immediately.
Important safeguards

14
Getting started
You will need to follow the steps in this section when you use Revitive for the first
time. They will ensure that Revitive is set up correctly and give you the opportunity to
familiarise yourself with the stimulation.
Step 1: Remove all parts from the box
Step 2: Charge Revitive
Step 3: Download the Revitive app to your phone
Step 4: Create a Revitive account
Step 5: Connect the app with your Revitive
Step 6: Set up your therapy plan
Step 7: Complete the Assessment program
These steps are described in detail on the following pages.
Step 1:
Remove all parts from the box
• Revitive Medic Coach device
• Power adaptor
• Electrode Body Pads x 1 pair
• Electrode cord
See What is inside the Box? on page 4 to help identify the parts.

15
Step 2:
Charge Revitive
Revitive is powered from either the integrated rechargeable battery or by connecting it to
an electrical socket. Ensure Revitive is charged before first use.
You can use an electrical socket at any time but this is essential when Revitive’s battery
power level is low. The battery recharges when Revitive is connected to an electrical
socket and a stimulation program is not running. The battery indicator icon will
constantly scroll during charging; when the battery is full, scrolling will stop.
If you turn Revitive o and the low battery level indicator blinks for 10 seconds, the
battery requires recharging.
The app will also warn you if Revitive’s battery is low and needs charging.
Plug the small end of the power adaptor’s power cord
into the power adaptor port on the side of Revitive.
Plug the power adaptor into the nearest electrical socket. This
will start charging the battery. Note that charging does not
take place whilst a stimulation program is running.
A full charge will take approximately 4.5 hours.
Once fully charged, the full battery indicator will stay
illuminated until the power adaptor is unplugged
from the device or the electrical socket.
A full charge enables approximately 6 hours of use - 12x
30 minute sessions.
The battery indicator on Revitive indicates the battery’s
charge level.
Low Battery Full Battery
Getting started

16
Step 3:
Download the Revitive app to your phone
You control Revitive and manage your therapy using the Revitive app.
You will need to download and install the app from the app store to your phone first.
Note: You will need to be connected to the internet to download the app and complete
the setup process.
Note: The Revitive app is provided free of charge.
Note: Compatible with Bluetooth v4.2, Apple iOS v12 and Android OS v7 or later versions.
Phones have various model numbers and operating system (OS) versions and not all
of them may be compatible with the Revitive app. Version details can be found in your
phone settings. If in doubt please check with the phone manufacturer.
For Android phones
a On your mobile phone, tap the Google Play icon.
Type ‘Revitive’ in the search box and then tap Search.
Select the Revitive app from the search results.
You will see the details page for the app.
b Tap Install beneath the app name and then wait for the app to install.
For iOS phones
a On your mobile device, tap the App Store icon.
bTap and then type Revitive in the search box.
Select the Revitive app from the search results.
You will see the details page for the app.
cTap Get next to the app name and then wait for the app to install.
Getting started

17
Step 4:
Create a Revitive account
You will need to create a Revitive account in order to use the app. This is required to
secure your data and provide the appropriate therapies and guidance.
To keep your personal information safe we recommended that you keep your phone
up to date with the latest soware from your phone manufacturer, and use identity
confirmation like a PIN or fingerprint to secure your phone.
aCheck your phone is connected to the internet
bStart the Revitive app by tapping the icon
on your phone.
cNote that for iOS, the phone may ask if the
Revitive app can use Bluetooth. Please tap “Yes”
dTap CREATE NEW ACCOUNT at the bottom of the
screen.
eRead and follow the instruction on the
Contraindications screen.
Tick the box to confirm none of these apply
to you.
If any of these apply to you, please do not use
the device.
Tap NEXT.
Getting started

18
fRead and scroll through the instructions on the
Important Safeguards screen.
Tick the box to confirm you have read.
Tap NEXT.
gOn the Legal Agreements screen, read the terms
and conditions and privacy policy.
Tick all the boxes to confirm you have read.
Tap NEXT.
Getting started

19
h On the Personal Data screen, enter the email address
you want to use for your Revitive account.
Note: This must be an email account available on this
mobile phone.
Enter your first name or nickname. Revitive will use
this throughout the app.
Select your year of birth and gender from the options
given by tapping the arrows .
Enter your weight and height. You can choose the
units of measurement by tapping the arrows and
selecting from the options given.
Tap NEXT.
iAn email is sent to the email address you entered.
When the Email Confirmation screen displays, switch
to the email app on this phone, open the email from
Revitive and then tap the link in the message.
Note: On Android you may be asked how you want
to open the link in the email, choose the Revitive app
and “just once”
You will automatically be switched back to the
Revitive app.
If you do not receive an email within one minute,
revert to the Revitive app and tap BACK at the bottom
of the screen. Check that the email address entered is
correct.
If necessary, correct the address and tap NEXT again.
This resends the email to the mail address provided.
You will need to respond to the email message within 10 minutes.
Getting started

20
j Tap the link if you wish to watch a short video on
how to get the most out of your Revitive.
Tap NEXT when the video has stopped playing.
k A digital copy of the User’s manual is always available.
This can be accessed from the dashboard menu. See
page 24.
Tap THERAPY SETUP.
Getting started