RGBlink Q16pro Gen2 1U User manual

Q16pro Gen2 1U
User Manual
Article No: RGB-RD-UM-Q16pro Gen2 1U E002
Revision No: V1.2

Q16pro Gen2 1U User Manual
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Content
Declarations ............................................................................................................................................................. 2
FCC/Warranty ..................................................................................................................................................2
Operators Safety Summary ...........................................................................................................................3
Installation Safety Summary ......................................................................................................................... 3
Chapter 1 Your Product ....................................................................................................................................... 5
1.1 In the Box .................................................................................................................................................... 5
1.2 Product Overview .....................................................................................................................................6
1.2.1 Rear Panel ..................................................................................................................................... 7
1.2.2 Front Panel .................................................................................................................................... 8
1.2.3 Dimension ...................................................................................................................................... 9
Chapter 2 Install Your Product ............................................................................................................................10
2.1 Plug in Signals ........................................................................................................................................ 10
2.2 Plug in Main Power ................................................................................................................................10
2.3 Turn on Your Product .............................................................................................................................10
Chapter 3 Use Your Product ............................................................................................................................... 11
3.1 Use the Menu Button .............................................................................................................................11
3.2 Menu Structure ....................................................................................................................................... 11
3.3 Use the Menu ..........................................................................................................................................12
3.3.1 Presentation .................................................................................................................................12
3.3.2 Split ............................................................................................................................................... 14
3.3.3 Advanced ......................................................................................................................................15
3.3.4 Save Preset ................................................................................................................................. 16
3.3.5 Load Preset ................................................................................................................................. 17
3.3.6 System ..........................................................................................................................................18
3.4XPOSE 2.0 Installation ..........................................................................................................................20
3.5XPOSE Operation .................................................................................................................................. 23
3.5.1 Login in XPOSE .......................................................................................................................... 23
3.5.2 System Setting ............................................................................................................................ 24
3.5.3 Output|Input|Overview ............................................................................................................... 28
3.5.4 Display Management ................................................................................................................. 32
3.5.5 Layer Management .................................................................................................................... 35
3.3.6 Preset Management ...................................................................................................................39
Chapter 4 Order Codes ........................................................................................................................................42
4.1 Product Codes ........................................................................................................................................ 42
4.2 Module Codes .........................................................................................................................................42
4.2.1 Input Modules ..............................................................................................................................42
4.2.2 Output Modules ...........................................................................................................................42
Chapter 5 Support .................................................................................................................................................43
5.1 Contact US .............................................................................................................................................. 43
Chapter 6 Appendix .............................................................................................................................................. 44
6.1 Specification ............................................................................................................................................44
6.2 Terms & Definitions ................................................................................................................................ 50
6.3 Revision History ......................................................................................................................................58

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Thank you for choosing our product!
This User Manual is designed to show you how to use this video processor quickly and make use of all the
features. Please read all directions and instructions carefully before using this product.
Declarations
FCC/Warranty
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area
may cause harmful interference, in which case the user will be responsible for correcting any interference.
Guarantee and Compensation
RGBlink provides a guarantee relating to perfect manufacturing as part of the legally stipulated terms of
guarantee. On receipt, the purchaser must immediately inspect all delivered goods for damage incurred
during transport, as well as for material and manufacturing faults. RGBlink must be informed immediately
in writing of any complains.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on
the date of commissioning, at latest 30 days after the transfer of risks. In the event of justified notice of
compliant, RGBlink can repair the fault or provide a replacement at its own discretion within an appropriate
period. If this measure proves to be impossible or unsuccessful, the purchaser can demand a reduction in the
purchase price or cancellation of the contract. All other claims, in particular those relating to compensation for
direct or indirect damage, and also damage attributed to the operation of software as well as to other service
provided by RGBlink, being a component of the system or independent service, will be deemed invalid provided
the damage is not proven to be attributed to the absence of properties guaranteed in writing or due to the
intent or gross negligence or part of RGBlink.
If the purchaser or a third party carries out modifications or repairs on goods delivered by RGBlink, or if the
goods are handled incorrectly, in particular if the systems are commissioned operated incorrectly or if, after the
transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of
the purchaser will be rendered invalid. Not included in the guarantee coverage are system failures which are
attributed to programs or special electronic circuitry provided by the purchaser, e.g. interfaces. Normal wear as
well as normal maintenance are not subject to the guarantee provided by RGBlink either.
The environmental conditions as well as the servicing and maintenance regulations specified in this manual
must be complied with by the customer.

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Operators Safety Summary
The general safety information in this summary is for operating personnel.
Do Not Remove Covers or Panels
There are no user-serviceable parts within the unit. Removal of the top cover will expose dangerous voltages.
To avoid personal injury, do not remove the top cover. Do not operate the unit without the cover installed.
Power Source
This product is intended to operate from a power source that will not apply more than 230 volts rms between
the supply conductors or between both supply conductor and ground. A protective ground connection by way
of grounding conductor in the power cord is essential for safe operation.
Grounding the Product
This product is grounded through the grounding conductor of the power cord. To avoid electrical shock, plug
the power cord into a properly wired receptacle before connecting to the product input or output terminals. A
protective-ground connection by way of the grounding conductor in the power cord is essential for safe
operation.
Use the Proper Power Cord
Use only the power cord and connector specified for your product. Use only a power cord that is in good
condition. Refer cord and connector changes to qualified service personnel.
Use the Proper Fuse
To avoid fire hazard, use only the fuse having identical type, voltage rating, and current rating characteristics.
Refer fuse replacement to qualified service personnel.
Do Not Operate in Explosive Atmospheres
To avoid explosion, do not operate this product in an explosive atmosphere.
Installation Safety Summary
Safety Precautions
For all device installation procedures, please observe the following important safety and handling rules to
avoid damage to yourself and the equipment.
To protect users from electric shock, ensure that the chassis connects to earth via the ground wire provided in
the AC power Cord.
The AC Socket-outlet should be installed near the equipment and be easily accessible.

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Unpacking and Inspection
Before opening device shipping box, inspect it for damage. If you find any damage, notify the shipping carrier
immediately for all claims adjustments. As you open the box, compare its contents against the packing slip. If
you find any shortages, contact your sales representative.
Once you have removed all the components from their packaging and checked that all the listed components
are present, visually inspect the system to ensure there was no damage during shipping. If there is damage,
notify the shipping carrier immediately for all claims adjustments.
Site Preparation
The environment in which you install your device should be clean, properly lit, free from static, and have
adequate power, ventilation, and space for all components.

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Chapter 1 Your Product
1.1 In the Box
1x AC Power
Cord
2 x HDMI Cable
1 x Network
Cable
1 x Anti-static
Bag
1 x DB9-RJ11
Cable
Note: AC Power Cable supplied as standard according to destination market.

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1.2 Product Overview
Q16pro Gen2 1U adopts modular design, which supports up to 8 inputs, including quad HDMI 1.3, dual HDMI
2.0 & DP 1.2, quad DVI, quad SD/HD/3G SDI, single H.264/265 for 2K and 4K signals; 4 outputs, with dual HDMI
2.0, dual DP 1.2, quad HDMI 1.3, quad DVI, quad SDI signals optional.
The standard unit comes with 4 HDMI 1.3 outputs and builds with local front control panel and remote control
interfaces with RS 232 and Ethernet ports.
Q16pro Gen2 1U is available to be remote controlled by XPOSE or 3rd party APP / controller by open API.
Q16pro Gen2 1U combines rugged design, class-leading video processing and image quality, ultra-low latency,
versatile 4K connectivity, livestreaming capabilities, and unmatched ease of use to meet the requirement of the
modern commercial display systems application, including live corporate meetings, hybrid events, worship
productions, or large-scale LED video wall installations.
Its 8 layers with roaming capacity and layer can cross over each output without layer counting up.
Q16pro Gen2 1U System Connection Diagram

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1.2.1 Rear Panel
Name
Description
Input Slots
● Support quad HDMI 1.3, quad DVI, quad 3G SDI, dual HDMI 2.0 &
DP 1.2, single IP (preliminary) and other optional input modules
● purple tip indicates input
Output Slots
● Support quad HDMI 1.3, quad DVI, dual HDMI 2.0, dual DP 1.2,
quad SDI (preliminary) and other optional output modules
● blue tip indicates output
Communication Module
● 1xLAN、1xRS 232、1xUSB
● yellow tip indicates communication
Power Module
1×IEC power socket
Interface Protector
Used to pull out device, fix cables and protect interfaces from
collision
Interface Protector
Interface Protector
Output Slots
Power Socket
Input Slots
Communication Module

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1.2.2 Front Panel
Name
Description
Power Button
● Press the button to power on or power off the device.
● Button light turns red when powered on.
LCD Panel
Display current status of the device, and provide interactive choices in
conjunction with buttons on the front panel.
Knob
● Rotate the knob to select a item.
● Press the knob to confirm the operation.
Buttons
● MENU：1) Enter main menu；2) Back to the previous menu.
● SAVE: Push SAVE+Digital Button to save scenes to SCENE1-16.
● SCALE：Adjust width、height、H position and V position of layers.
● SPLIT：Select layout for Split Mode.
● LOAD：Push LOAD+Digital Button to load scenes from SCENE 1-16.
● LAYOUT：Select layout for Presentation Mode.
● IN1-IN8：1) Input signal selection buttons；2) 1, 2, 3, 4, 6, 7, 8, 9 digital
button.
● L1-L8：1) Layer selection buttons; 2) L1 and L5 can also be used as 5,
0 digital button respectively.
Handles
For carrying device.
Rack Mount Ears
Use with the load-bearing screws to fix device on the rack.
Power Button
LCD Panel
Knob
Buttons
Handle
Handle
Rack Mount Ears
Rack Mount Ears

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1.2.3 Dimension
Following is the dimension of Q16pro Gen2 1U for your reference:
Dimension: 490mm x 363.2mm x 55mm
unit：mm

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Chapter 2 Install Your Product
2.1 Plug in Signals
Connect signals to the input connector of device (ensure all devices are powered off first). Tighten
connector screws/locks where provided.
2.2 Plug in Main Power
Connect IEC cable to device and plug into wall socket. Turn on power at wall socket.
2.3 Turn on Your Product
After the device is boot up, the screen shows as below, meanwhile the screen will show its input and
output state and IP address.
Users can check input and output status by rotating the black knob, as shown in the figure below.
Note：purple icon indicates input，blue icon indicates output. Pictures above take HDMI input and output
status as the example
Input Status Interface
Output Status Interface
IP address
Input connector type
and resolution
IP address
Output connector type
and resolution

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Presentation >>
Split >>
Advanced >>
Save >>
Load >>
System >>
Standard >>
Custom >>
Standard
＊1920×1080@60
Changing resolution
clean scene layout !
Standard
-＞1920×1080@60
Changing resolution
clean scene layout !
Chapter 3 Use Your Product
3.1 Use the Menu Button
Push【MENU】button to enter main menu.
Turn the knob to select corresponding menu item; push the knob to enter sub-menu; push【MENU】button to
return back to the previous menu.
1) The symbol > > indicates that the next item is available, shown as Figure 1;
2) The symbol -> indicates that the item is editable, shown as Figure 2;
3) Push the knob to edit the item. The symbol＊indicates the selected item is under editing state, ready to be set
or checked, shown as Figure 3.
3.2 Menu Structure
The MENU structure includes Presentation,Split,Advanced,Scene Save,Scene Load and System, shown in the
figure below.
Figure 1
Figure 2
Figure 3

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Output Resolution >>
Image Layout >>
Standard >>
Custom >>
Presentation >>
Split >>
Advanced >>
Save >>
Load >>
Standard
-＞1920×1080@60
Changing resolution
clean scene layout !
Standard
* 1920×1080@60
Changing resolution
clean scene layout !
3.3 Use the Menu
Use the menu system for convenient and intuitive operation. The LCD panel shows the menu items. The screen
will show the default state when the menu is not in use, or the operation has timed out.
Using the MENU button and rotary knob in the front panel, the screen will show the corresponding menus
according to user selections.
3.3.1 Presentation
After the device is boot up, push MENU to enter main menu interface. Then rotate the knob and select
<Presentation>.
Output Resolution
In Output Resolution interface, users can choose Standard resolution or Custom resolution.
Standard: Push the knob to edit resolution. Wait the symbol -> in front of the resolution changes into symbol *,
and then users can rotate the knob to choose standard resolution.
Custom: Push the knob to edit resolution. Wait the symbol -> in front of the resolution changes into symbol *.

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Custom
-＞3840x2160@60
Changing resolution
clean scene layout !
Custom
* Enter value
Changing resolution
clean scene layout !
Custom
-＞1024x
Changing resolution
clean scene layout !
Custom
-＞1024x768@
Changing resolution
clean scene layout !
Custom
-＞1024x768@60
Changing resolution
clean scene layout !
The 0~9 numeric keys will light up at the same time. Use the numeric keys to input the width, height and frame
rate.
After entering the width, press the knob to confirm and then enter the height; if height parameter is set, press the
knob to enter the frame rate, as shown in the figures below.
After the width, height and frame rate are all set, push knob to confirm.
Image Layout
Select the image layout for presentation mode. There are 15 layout patterns built-in as follows：
Push the knob to select layout, and the LCD Panel will automatically return to the previous menu interface. Users
can use the L1-L8 buttons on the front panel to select the layer, and then select the input signal by using IN1- IN8
buttons.
Enter width
Enter height
Enter frame rate
Note: ONLY the first four layouts are available for 4K input module. Please reselect if the wrong layout is chosen.

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Output Resolution >>
Split Layout >>
Presentation >>
Split >>
Advanced >>
Save >>
Load >>
3.3.2 Split
After the device is boot up, push MENU to enter main menu interface. Then rotate the knob and select <Split>.
Output Resolution
The same operation as shown in Presentation.
Split Layout
There are 6 split modes available and each basic split mode comes with useful multi-picture layout.
Split Mode
Background
Multi-Picture Layout
H 1/2
V 1/2
Cross
H 1/4
V 1/4

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H Total 3840
V Total 1080
Width 1 1920
Save
Presentation >>
Split >>
Advanced >>
Save >>
Load >>
4K Input Mode >>
EDID >>
H 1/3
Choose the split mode from 6 types shown above by rotating the knob. Push the knob to select the multi-picture
layout under this split mode and then set parameters.
The LCD screen displays as follows:
Set H total, V total, width1 of screen according to actual need.
For example: Set H total as 3840, V total as 1080, Height 1 is 1080, same with V total. Set Width 1 as 1920 and
Width 2 will be 1920 ( H total <3840> - Width 1 <1920> = Width 2 <1920> ).
Use the numeric keys to enter parameters, then rotate the knob to "Save" and push the knob to save above
settings.
3.3.3 Advanced
After the device is boot up, push MENU to enter main menu interface. Then rotate the knob and select
<Advanced>.
4K Input Mode
Note: ONLY H 1/2 layout and V 1/2 layout are available for 4K input module. Please reselect if the wrong
layout is chosen.
Source 1 3 HDMI 2.0
Source 2 8 DP
Save

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Input port 3 HDMI 2.0
Source CUSTOM
Custom EDID
* Enter value
Copy EDID success
Please reset layer
Save
-＞Preset 5
Button is on can be saved
Button flashes will be overwrite
Presentation >>
Split >>
Advanced >>
Save >>
Load >>
Source 1/Source 2: with HDMI 2.0, DP 1.2 input source available. The number indicates the position of this
interface on the input module.
Rotate the knob to "Save" and push the knob to save above settings.
EDID
Input port: 1~8 input port
Source: CUSTOM or RESET optional
Choose CUSTOM to custom EDID and the LCD panel displays the interface below.
The 0~9 numeric keys will light up at the same time. Use the numeric keys to enter the width, height and frame
rate one by one and then push the knob to confirm.
Choose RESET to reset EDID and the LCD panel displays the interface below after successful setting.
3.3.4 Save Preset
After the device is boot up, push MENU to enter main menu interface. Then rotate the knob and select <Save>.
RGBlink provides 16 positions for saving or recording parameters.
Enter Save interface, the SAVE button light is on, which indicates the SAVE function is enabled.
Digital buttons 0-9 will be always on or flashing. An always-on button indicates that no preset has not been saved
at this position; A flashing button indicates that certain preset has been saved at this position already.

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Save
-＞Preset 5
Button is on can be saved
Button flashes will be overwrite
Save
* Preset 8
Button is on can be saved
Button flashes will be overwrite
Preset 8 exists
Preset reset or not ？
Yes <SEL>, No <MENU>
Load
-＞Preset 5
Button on is ready for recall
flashes is current scene
Presentation >>
Split >>
Advanced >>
Save >>
Load >>
Load
-＞Preset 5
Button on is ready for recall
flashes is current scene
Load
* Preset 7
Button on is ready for recall
flashes is current scene
Push the knob and wait the symbol -> in front of the Preset changes into symbol *. Users can turn the rotary knob
to select Preset1-Preset16 or use the number button 1, 2, 3, 4, 5, 6, 7, 8, 9, 0 to select Preset1-Preset10. Select the
position that will save, push the knob to confirm.
Saving preset in the button with flashing light will overwrite the saved parameters before.
For example: If button 8 is flashing, pushing button 8 will overwrite the preset saved in Preset 8, and the LCD
screen will display as follows.
Push knob to confirm or MENU to cancel the operation.
3.3.5 Load Preset
After the device is boot up, push MENU to enter main menu interface. Then rotate the knob and select <Load>.
Enter Load interface, the LOAD button light is on, which indicates the LOAD function is enabled.
Digital buttons 0-9 will be always on or flashing. An always-on button indicates that certain preset has been saved
at this position; A flashing button indicates that certain preset has been saved at this position already, which is
ready for recall.
For example: If button 5 is flashing, it means that Preset 5 has been loaded. Now users need to load Preset 7,
please do as follows: Push the knob and wait the symbol -> in front of the Preset changes into symbol *. Then
push button 7 to load Preset7. Now the button 7 light starts flashing and button 5 light changes into always-on
status.

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SN 1024
Black Out OFF
Software Version >>
Network Setting >>
Fan Speed >>
Language 语言 ENG
Factory Reset
Load succeed
System >>
COM Module V1.29
Input1 board V1.06
Input1 fpga V1.17
Input2 board V1.06
Input2 fpga V1.17
Output1 board V1.05
Output1 fpga V1.13
Then view the LCD screen to check if the operation is successful, if the above operation is ok, the screen will
display as follows.
3.3.6 System
After the device is boot up, push MENU to enter main menu interface. Then rotate the knob and select <System>.
SN
To check serial number of the device.
Black Out
Q2 1U provides black effect processing for output with cut black effect, which can realize one-key-touch to a black
screen. Rotate the knob to Black Out to turn on black effect processing.
Software Version
Rotate the knob to Software Version to check communication module version, input module version and output
module version.
Network Setting
Rotate the knob to Network Setting.

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DHCP OFF
IP Address >>
Net Mask >>
Gateway >>
MAC Address
Auto Control OFF
Fan Speed 80%
Factory reset or not
Yes<SEL>, No<MENU>
DHCP: ON/OFF
Turn off DHCP to manually set IP Address, Subnet Mask and Gateway. The setting takes effect after the device is
rebooted.
Fan Speed
Rotate the knob to Fan Speed so as to adjust fan speed for device dissipation.
Users can turn on Auto Control for automatic adjustment of fan speed or turn off Auto Control to adjust speed
manually by rotating black knob on the front panel.
Language
Rotate the knob to Language to switch language here. English or Chinese available.
Factory Reset
Rotate the knob to Factory Reset and the LCD panel will show the interface below.
Select “YES” or “NO”. Confirm by pushing knob to restore default settings, cancel by pushing MENU button.
Note：Choose factory reset will restore all parameters to the default settings, including but not limited to
IP address, EDID, presets, etc. Users need to re-import configuration set before.