Rice Lake BenchPro Series User manual

BenchPro™
BP-R Retail Bench Scales
Operation Manual
PN 187561 Rev DJuly 22, 2019

An ISO 9001 registered company
© Rice Lake Weighing Systems. All rights reserved.
Rice Lake Weighing Systems® is a registered trademark of
Rice Lake Weighing Systems.
All other brand or product names within this publication are trademarks or
registered trademarks of their respective companies.
All information contained within this publication is, to the best of our knowledge, complete and
accurate at the time of publication. Rice Lake Weighing Systems reserves the right to make
changes to the technology, features, specifications and design of the equipment without notice.
The most current version of this publication, software, firmware and all other product
updates can be found on our website:
www.ricelake.com

Contents
© Rice Lake Weighing Systems ● All Rights Reserved i
Contents
Technical training seminars are available through Rice Lake Weighing Systems.
Course descriptions and dates can be viewed at www.ricelake.com/training
or obtained by calling 715-234-9171 and asking for the training department.
1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2.0 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.1 Unpacking the Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.2 Scale Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.2.1 Display Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.3 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.4 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.0 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3.1 Keys and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3.1.1 Initial Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1.2 Weigh Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1.3 Tare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4.0 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.1 User Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.2 Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4.2.1 Access Service Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4.2.2 Access Service Menu (BP-R 12 x 14 scale) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4.2.3 Configure Service Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4.3 Gravity Mode Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
5.0 Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5.1 Span Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5.2 Linear Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
6.0 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6.1 Scale to Computer Port Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6.2 I/O Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6.3 USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
6.4 Interface Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
6.4.1 NCI General Serial Communications Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
6.4.2 ECR Interface Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
6.4.3 SMA Interface Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
6.5 Seal Scale for Weights and Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6.5.1 Seal Scale (12x14 Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
7.0 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7.1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7.1.1 Diagnostics Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7.1.2 Power Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7.2 Load Cell Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

BenchPro – Retail Bench Scales
ii Visit our website www.RiceLake.com
Rice Lake continually offers web-based video training on a growing selection
of product-related topics at no cost. Visit www.ricelake.com/webinars
8.0 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
8.1 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8.1.1 BenchPro Retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8.2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8.2.1 Column Bracket and Post Option (PN 174783) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8.2.2 Tabletop Display Post Option (PN 183103) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
8.2.3 Customer Display Option (PN 180901) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
8.2.4 Second Operator Display Option (PN 174784) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Introduction
© Rice Lake Weighing Systems ● All Rights Reserved 1
1.0 Introduction
This manual provides information needed to set up and use the Rice Lake Weighing Systems BenchPro™ Retail Scales.
Manuals and additional resources are available from the Rice Lake Weighing Systems website at www.ricelake.com
Warranty information can be found on the website at www.ricelake.com/warranties
1.1 Safety
Safety Signal Definitions:
Indicates an imminently hazardous situation that, if not avoided, will result in death or serious injury. Includes
hazards that are exposed when guards are removed.
Indicates a potentially hazardous situation that, if not avoided, could result in serious injury or death. Includes
hazards that are exposed when guards are removed.
Indicates a potentially hazardous situation that, if not avoided, could result in minor or moderate injury.
Indicates information about procedures that, if not observed, could result in damage to equipment or corruption
to and loss of data.
General Safety
Do not operate or work on this equipment unless this manual has been read and all instructions are understood.
Failure to follow the instructions or heed the warnings could result in injury or death. Contact any Rice Lake
Weighing Systems dealer for replacement manuals.
Failure to heed could result in serious injury or death.
Ensure every individual operating or working with this unit has read and understands the following safety information.
Do not allow minors (children) or inexperienced persons to operate this scale.
Prior to cleaning, make sure the scale is disconnected from the power source.
Do not use this product if any of the components are loose or cracked.
Do not use in the presence of flammable materials.
Operating at voltages and frequencies other than specified could damage the equipment.
Do not use near water and avoid contact with excessive moisture.
Do not drop the scale or subject it to violent shocks.
Do not make alterations or modifications to the scale.
For accurate weighing, the scale must be placed on a stable, level surface.
DANGER
WARNING
CAUTION
IMPORTANT
WARNING

BenchPro – Retail Bench Scales
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2.0 Setup
This section provides information regarding the setup of the Rice Lake Weighing Systems BenchPro Retail scale.
2.1 Unpacking the Scale
Remove all contents from the packaging. Each carton contains the following:
• Scale with operator display attached
• In-line power supply
• U.S. power cord (three-prong AC power adapter)
• USB cable
• RS-232 cable
• Stainless steel/mild steel weigh platter
Inspect contents for damage. Contact Rice Lake Weighing Systems and the shipper immediately if items are damaged.
2.2 Scale Setup
1. Remove the protective cover from the weigh platter.
2. Place the scale on a sturdy, level surface near a power outlet. Ensure the scale and weigh platter are clear of
obstructions.
3. Level the scale by adjusting the leveling feet until the bubble level (under the weigh platter) is within the circle.
4. Tighten the jam nuts on the feet of the scale, once the scale is level.
2.2.1 Display Mounting
A display mount is included with each scale and comes assembled to the scale’s die-cast base housing. The included operator
display uses two magnets to attach to the mount during use. The display mount can be detached from the scale and mounted
to a table or on a wall.
Figure 2-1. Display Mount Configurations
Scale or Table Mount
Orientation
Wall Mount
Orientation

Setup
© Rice Lake Weighing Systems ● All Rights Reserved 3
2.3 Power
Power the BenchPro with one of the following:
• AC power supply
• USB HID 2.0 Powered communications port (can be used as a stand alone device or interfaced to a third-party software
program that recognizes devices following USB HID requirements)
• Four AA alkaline batteries; BP-R 12 x 14 scale only (batteries not included)
Figure 2-2. BP-R 12 x 14 Scale – Top View with Weigh Platter Removed
Once the scale is connected to a power source, the power LED illuminates. Press to power on the scale.
2.4 Connections
The USB connection can be used as an HID device or USB power supply. The scale is equipped with a standard bi-directional
RS-232 port for connection to a PC.
Figure 2-3. Junction Box Connections – Back Of Unit
Battery Compartment Screw
Power LED
Adapter RS-232 USB Display

BenchPro – Retail Bench Scales
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3.0 Operation
This section provides information regarding the operation of the Rice Lake Weighing Systems BenchPro Retail scale.
3.1 Keys and Symbols
Figure 3-1. Operator Display
Item No. Normal Operating Function
User and Configuration
Mode Function
1 Units Button – toggle between configured weight units Enter or accept the value selected
2 Power/Zero Button – quick press to turn the unit on
Press and hold for three seconds to turn the unit off
Perform a zero function
--
3 F1 Button – press F1 and Units to enter the user menu and non Legal for Trade configuration
parameters of the scale, See Section 4.1 on page 6; also used as Print (if enabled)
Scroll right
4 Tare Button – perform a tare function (if enabled) Scroll left
5 Not used in retail models --
6 Units of Measure – indicates the unit of measure the scale is displaying --
7 Stable Zero – indicates the scale is at a stable zero weight value --
8 Gross/Brutto – indicates the scale is in gross mode --
9 Net – indicates a tare condition and the net weight is displayed --
10 Power LED – indicates scale is receiving power --
Table 3-1. Display Key and Annunciator Functions
1 2
34
6
7
8
9
5
10
30 lb x 0.01 lb / 480 oz x 0.2 oz / 15 kg x 0.005 kg
For reference only:
Capacity marking
changes based on
capacity of the scale

Operation
© Rice Lake Weighing Systems ● All Rights Reserved 5
3.1.1 Initial Power Up
Press to power on the scale.
Upon initial power up, the scale briefly displays the following:
•  (type of firmware installed)
• Software version number
•
See Section 7.1 on page 23 if another message other than  displays during startup.
3.1.2 Weigh Mode
1. Ensure the scale is at zero prior to placing an item on the scale.
2. If the scale is not at zero weight, press . indicates the scale is at a stable zero.
3.1.3 Tare
The tare function must be enabled in the configuration menu for the tare key to be functional. The factory default setting is
disabled.
1. Place an item or empty container on the scale. The weight value displays.
2. Press . The weight value displays as zero and N displays to indicate the scale is displaying the net weight.
3. Remove the item or container from the scale platform and press to return the scale to the gross mode.
The weight value is zero and G/B displays, indicating the scale has returned to the Gross/Brutto mode.
Note
0

BenchPro – Retail Bench Scales
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4.0 Configuration
This section provides information regarding the configuration of the Rice Lake Weighing Systems BenchPro Retail scales.
4.1 User Menu
The user menu provides the configuration settings for non Legal for Trade parameters.
To enter the user settings menu:
• Press and at the same time
To navigate the user settings menu:
• Press to scroll through the parameters and settings
• Press to accept the value selected
• Once all parameters have been set, navigate to the done parameter and press to confirm and save settings
See Section 4.2.3 on page 8 for additional explanation on parameters and settings available.
Within Options in Table 4-1, the default settings are in bold.
Parameter Options Definition
 OFF 1, OFF 3, OFF 5, OFF 30, OFF Auto Off Time Setting
 Auto, OFF, On Backlight Setting
 SMA, ECR, Auto-1, Auto-2, Print, NCi Protocol (model dependent)
 9600, 19200, 38400, 57600, 1200, 2400, 4800 Baud rate
 8 none, 7 even, 7 odd, 7 none Parity
 1, 2 Stop bits
 OFF, On Tare
 RAM, ROM, DIV-A, DIV-O Diagnostics
 -- Done (exit)
Table 4-1. User Menu Parameters
Note
Note