Ricoh Aficio 401 User manual

SAFETY INFORMATION i......
INTRODUCTION xiii...................
Overview xiii...........................
Share Mode xv.......................
Printer Priority Mode xv..........
Printer Only Mode xvi.............
Scanner Only Mode xvi...........
Options xvi..............................
Using this Manual xvii..............
Contents xvii..............................
Conventions xviii........................
Related Documents xix............
General Information xx............
SETTING UP THE PRINTE 1-1...
REQUIREMENTS 1-2.............
Environmental Requireme 1-2..
Electrical Requirements 1-3......
Parallel and Serial 1-3...............
Network Connections 1-4..........
CONNECTING THE 1-6..........
Connecting the Parallel 1-6.......
Connecting the Serial 1-9..........
INSTALLING THE DRIV 1-11....
Installing the Windows 1-12........
Installing the PCL 5e 1-12......

Installing the Screen 1-13.......
Installing the PCL 5e 1-13......
Installing the Screen 1-14.......
Installing the Windows 1-14....
Installing the PostScri 1-15.....
Installing the PostScri 1-15.....
Installing the Macintosh 1-16......
Installing the PostScrip 1-16...
TESTING 1-17...........................
USING THE CONTROL 2-1........
CONTROL PANEL 2-2............
Control Panel 2-2......................
Using the Buttons and 2-3.........
Performing Execute Opera 2-9.
ACCESSING MODES 2-10.......
Overview 2-10.............................
Accessing Printer Mode 2-11......
USING THE PRINTER 2-12......
USING THE SETUP 2-18..........
Overview 2-18.............................
Accessing and Using 2-19..........
Using the PCL Menu 2-20...........
Orientation Setting 2-21..........
Form Length Setting 2-21.......
Font Source Setting 2-22........
Font Number Setting 2-22......
Point Size Setting 2-23...........
Pitch Setting Screen 2-23.......

Symbol Set Setting 2-24.........
PostScript Menu 2-24..................
Print Errors Setting 2-25.........
Feeder Menu 2-25.......................
Page Size Setting 2-26...........
Paper Tray Setting 2-27.........
Auto Tray Switching 2-28.......
Bypass Tray Timeout 2-29.....
Output Setting Screen 2-30....
Stapling Setting Scree 2-32....
Separation Setting 2-34..........
Binding Setting Screen 2-35...
Parallel Menu 2-35......................
Personality Setting 2-36.........
Bidirectionality Setting 2-36....
I/O Timeout Setting 2-37........
Serial Menu 2-37.........................
Personality Setting 2-38.........
Baud Rate Setting 2-38..........
Parity Setting Screen 2-39......
Handshake Setting 2-39.........
DTR Polarity Setting 2-40.......
Stop Bits Setting 2-40.............
Data Bits Setting 2-41.............
Network Menu 2-41.....................
I/O Timeout Setting 2-41........
Configuration Menu 2-42.............
Resolution Setting 2-42..........
Copies Setting Screen 2-42....
Jam Recovery Setting 2-43....

Auto Continue Setting 2-43....
Spooling Setting Scree 2-44...
Smoothing Setting 2-44..........
Mode Setting Screen 2-45......
SCSI ID Setting Scree 2-45....
Test Menu 2-46...........................
Reset Menu 2-46.........................
SWITCHING BETWEEN 2-48...
USING THE PRINTER 3-1..........
OVERVIEW 3-2.......................
PCL 5E PRINTER DRIV 3-2....
Windows 3.1 3-2.......................
Setup Window 3-3................
Options Window 3-4.............
Font Installer Window 3-7.....
Configuration Window 3-8....
Windows 95 3-9........................
Properties Window 3-9.........
General Tab 3-9...................
Details Tab 3-9.....................
Paper Tab 3-10.......................
Graphics Tab 3-11..................
Device Options Tab 3-12........
Configuration Tab 3-14...........
POSTSCRIPT PRINTER 3-14...
Windows 3.1 3-15.......................
Properties Window 3-15.........
Paper Tab 3-15........................
Features Tab 3-18...................

Fonts Tab 3-21........................
PostScript Tab 3-22.................
Job Control Tab 3-23...............
Watermark Tab 3-24................
Watermark Window 3-25........
WINDOWS 95 3-26.....................
Properties Window 3-26.........
General Tab 3-26.....................
Details Tab 3-26......................
Paper Tab 3-27........................
More Paper Options 3-29.......
Unprintable Area 3-30............
Graphics Tab 3-31...................
Fonts Tab 3-32........................
Font Substitution 3-33............
Send Fonts As Windo 3-33.....
Device Options 3-34...............
PostScript Tab 3-37................
Advanced PostScript 3-38......
Watermark Tab 3-39...............
Watermark Window 3-40........
MACINTOSH POSTSCRI 3-40.
Installable Options 3-41..............
Page Setup Window 3-42...........
Printer Options Window 3-43......
Print Options Window 3-44.........
Printer Window 3-49....................
TROUBLESHOOTING 4-1..........
OVERVIEW 4-2.......................
PRINT QUALITY PROB 4-3....

PRINTER PROBLEMS 4-6......
Jam Recovery 4-6.....................
Solving Printer Problems 4-7....
ERROR MESSAGES 4-10........
SPECIFICATIONS 5-1................
PRINTER 5-2...........................
Electrical and Hardware 5-2......
Printer Capabilities 5-6..............
Tray and Bin Functional 5-6.
Output Capabilities 5-7.........
INTERFACE 5-11......................
Overview 5-11.............................
Serial Interface 5-12....................
RS-232-C Serial Interf 5-12....
Parallel Interface 5-13.................
MEDIA 5-15...............................
FONTS A-1..................................
Using Fonts A-2.......................
Built-In Fonts A-3.......................
Additional Fonts A-6..................
Downloading Soft Fonts A-6......
Deleting Soft Fonts A-7.............
Selecting Fonts A-7...................
MEMORY AND OPTIONS B-1....
MEMORY B-2..........................
Configuration B-2.......................

Hard Disk B-2........................
Partitioning B-3.....................
Dynamic Random B-3...........
Installing DRAM SIMM B-3........
POSTSCRIPT B-4...................
Features B-4..............................
NETWORK INTERFACE B-5...
Features B-5..............................
TRAY SPECIFICATIONS C-1......
NORTH AMERICA TRAY C-2..
EUROPEAN TRAY SPEC C-3.
GLOSSARY G-1..........................
ACRONYMS G-2......................
TERMS G-5..............................

SAFETY INFORMATION
This section contains important safety information regarding the machine.
Please review all of the information contained in this section before using
the machine. Doing so will help ensure user safety and prevent equipment
problems or failure. When you use the machine, the following safety precau-
tions should always be followed.
Warning:
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frquency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interfer-
ence at his own expense.
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled "Digital Apparatus", ICES-003 of the Depart-
ment of Communications.
Cet appareil numerique respecte les limites de bruits radioelectriques appli-
cables aux appareils numeriques de Class A prescrites dans la norme sur le
materiel brouilleur:
"Appareils Numeriques", NMB-003 edictee par le ministre des Communica-
tions.
SAFETY INFORMATION
i

Declaration of Conformity
"The Product complies with the requirements of the EMC Directive
89/336/EEC and the Low Voltage Directive 73/23/EEC."
Konformitäserklärung
"Das Produkt entspricht den Anforderungen der EMV-Richtlinie
89/336/EWG und der Niederspannungsrichtlinie 73/23/EWG."
Déclaration de conformité
"Le produit remplit toutes les conditions requises par la directive EMC
89/336/CEE ainsi que la directive faible voltage 73/23/CEE."
Dichiarazione di conformità
"Il prodotto è conforme ai requisiti della direttiva CEE 89/336 EMC e
della direttiva CEE sulla bassa tensione 73/23."
Declaración de conformidad
"Este producto cumple con los requisitos de la Directiva sobre
Compatibilidad Electromagnetica 89/336/EEC y con la Directiva
sobre Baja Tension 73/23/EEC."
Försäkran om överensstämmelse
"Denna produkt uppfyller kraven enligt EMC-direktiv 89/336/EEC och
lågspänningsdirektiv 73/23/EEC."
Verklaring van conformiteit
"Dit product voldoet aan de vereisten van de EMC-richtlijn 89/336/EEC
en de laagspanningsrichtlijn 73/23/EEC."
Erklaring om overensstemmelse
"Produktet imøtekommer kravene í EMC-direktivet 89/336/EEC og i
lavspenningsdirektivet 73/23/EEC."
Erklæring om overensstemmelse
"Dette produkt overholder kravene í EMC direktiver 89/336/EEC og
lavstrømsdirektivet 73/23/EEC."
SAFETY INFORMATION
ii

Declaração de conformidade
"O produto está em conformidade com os requistos de Directiva EMC
89/336/EEC e a Directiva sobre baixa-voltagem 73/23/EEC."
Samræmisyfirlÿsing
"Tæki petta er framleitt í samræmi vid kröfur í Tilskipun nr.
89/336/EBE um rafsegulsvidssamhæfi og Tilskipun nr. 72/23/EBE um
rafföng sem nutud eru innan ákvedinna spennumarka.."
Yhdenmukaisuusilmoitus
"Tuote on EMC direktiivin 89/336/EEC ja heikkovirtadirektiivin
72/23/EEC mukainen."
EMC: CISPR-22:1985/EN 55022:1988 class B*
*Note:
This product contains Network Interface Card (NIC) options. When using the
NIC option, the product meets the requirements of EN55022 class A.
Operator Safety:
This copier is considered a CDRH class I laser device, safe for office/EDP
use. The Copier contains a 15-milliwat, 760-800 nanometer wavelength,
GaAIAs laser diode. Direct (or indirect reflected) eye contact with the laser
beam may cause serious eye damage. Safety precautions and interlock
mechanisms have been designed to prevent any possible laser beam
exposure to the operator.
Laser Safety:
The Center for Devices and Radiological Health (CDRH) prohibits the repair
of laser-based optical unit in the field. The optical housing unit can only be
repaired in a factory or at a location with the requisite equipment. The laser
subsystem is replaceable in the field by a qualified Customer Engineer. The
laser chassis is not repairable in the filed. Customer engineers are there-
fore directed to return all chassis and laser subsystems to the facotry or
service depot when replacement of the optical subsystem is required.
SAFETY INFORMATION
iii

Warning:
Use of controls or adjustment or performance of procedures other than
those specified in this manual may result in hazardous radiation exposure.
Notice:
Product names used herein are for idetification purposes only and may be
trademarks of their respective companies. The manufucture disclaims any
and all rights in those marks.
When using your machine, the following safety precautions should always
be followed.
Safety During Operation
In this manual, the following important symbols are used:
$
WARNING: Ignoring this warning could cause serious injury or
even death.
$
CAUTION: Ignoring this caution could cause injury or damage to
property.
Examples Of Indications
$ Symbols $ means a situation that requires you take care.
G Symbols G means "Hot surface"
B Do NOT carry out the operation represented by the symbol B
This example means "Do not take apart."
C Symbols C means you MUST perform this operation. This example
means "You must remove the wall plug."
SAFETY INFORMATION
iv

$
WARNINGS:
•Only connect the machine to the power source described on the
inside front cover of this manual.
•Avoid multi-wiring
•Do not damage, break or make any modifications to the power
cord. Do not place heavy objects on it, pull it hard or bend it more
than necessary. These actions could cause an electric shock or
fire.
•Do not plug or unplug the power cord with your hands wet. Other-
wise, an electric shock might occur.
•Make sure the wall outlet is near the machine and freely accessi-
ble so that in event of an emergency it can be unplugged easily.
•Do not remove any covers or screws other than those specified in
this manual. Some parts of the machine are at a high voltage and
could give you an electric shock. Also, if the machine has laser
systems, direct (or indirect) reflected eye contact with the laser
beam may cause serious eye damage. When the machine needs
to be checked, adjusted, or repaired, contact your service repre-
sentative.
•Do not take apart or attempt any modifications to this machine.
There is a risk of fire, electric shock, explosion or loss of sight. If
the machine has laser systems, there is a risk of serious eye
damage.
•If the machine looks damaged or breaks down, smoke is coming
out, there is a strange smell or anything looks unusual, immedi-
ately turn off the main and AC switches then unplug the power
cord from the wall. Do not continue using the machine in this
condition. Contact your service representative.
•If metal, liquid or foreign matter falls into the machine, turn off the
main and AC switches, and unplug the main power cord. Contact
your service representive. Do not keep using the machine with a
fault or defect.
•Do not put any metal objects or containers holding water
(e.g.vases, flowerpots, glasses) on the machine. If the contents
fall inside the machine, a fire or electric shock could occur.
•Do not incinerate used toner or toner containers. Toner dust might
ignite when exposed to an open flame. Dispose of the used toner
containers according to local regulations for plastics.
•Do not incinerate the photoconductor unit. Toner dust might ignite
when exposed to open flame. Dispose of the used photoconduc-
tor unit according to local regulations for plastics.
B
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D
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SAFETY INFORMATION
v

$
CAUTIONS:
•Keep the machine away from humidity and dust. A fire or an elec-
tric shock might occur.
•Do not place the machine on an unstable or tilted surface. If it
topples over, it could cause injury.
•After you move the machine, fix it with the caster fixture.
Othewise, the machine might move or come down to cause a
personal injury.
•When you move the machine, unplug the power cord from the
wall outlet to avoid fire or electric shock.
•When the machine will not be used for a long time, unplug the
power cord.
•When you pull out the plug from the socket, grip the plug to avoid
damaging the cord and causing fire or electric shock.
•If you use the machine in a confined space, make sure there is a
continuous air turnover.
•Do not reuse stapled paper. Do not use aluminum foil, carbon-
containing paper or other conductive paper. Otherwise, a fire
might occur.
•When removing misfed paper, do not touch the fusing section be-
cause it could be very hot.
•This machine has been tested for safety using this supplier’s parts
and consumables. We recommend you only use these specified
supplies.
•Do not eat or swallow toner.
•Keep toner or toner containers out of reach of children.
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SAFETY INFORMATION
vi

INTRODUCTION
This manual contains detailed instructions on the operation and mainte-
nance for the printing capabilities of this machine. To obtain maximum
versatility from this machine, all users should carefully read and follow the
instructions contained in this manual.
Make sure to read the "Safety Information" section of this manual before
using the machine as a printer. It contains important information related to
user safety and to preventing equipment problems.
Overview
This multifunctional machine, in addition to providing you with outstanding
copying capabilities, allows you to print data received from a host computer.
The printer capability supports the Printer Control Language Version 5e
(PCL 5e) printer language and, optionally, PostScript printing.
The data can be received on a standard parallel or serial port from the host
computer or using the optional network configuration. The IDE hard disk
drive provided with the machine performs numerous functions, including
support for font storage, print input data spooling, and the temporary
storage of print data as required for page sorting, and duplex printing. The
machine prints at 300, 400 or 600 dots per inch (dpi). The engine supports
a maximum speed of 40 pages per minute (ppm) when printing at 300 or
400 dpi, long edge feed of letter size paper.
The machine contains 46 PCL 5e fonts, (35 Intellifonts, 10 True Type fonts,
and 1 bitmapped font) and 39 optional PostScript fonts. ☛ Refer to Appen-
dix A for further information on the PCL 5e fonts and to Appendix B for
further information on the PostScript fonts. ☛Refer to Appendix B for
further information on the memory provided with, and available for, the
machine.
An optional network slot is provided for network connectivity. This slot
supports an Ethernet or Token Ring card.
INTRODUCTION
xiii

The machine provides numerous printer features, including the following:
❐11 by 17 inch maximum image size.
❐High quality laser print output at 300, or 600 dpi. (400 dpi is available
with PostScript.)
❐Support for PCL 5e and PostScript Level II printer languages.
❐Ports for parallel, serial, and optional network communications with Win-
dows 3.1, Windows 95 and Macintosh systems.
❐46 PCL 5e fonts that include 35 Intellifonts, 10 True Type fonts and 1
bitmapped font, as well as 39 optional PostScript fonts.
❐Speeds of up to 40 pages per minute (ppm) at 300 or 400 dpi, long
edge feed of letter size paper.
❐Standard input trays that include a 500 sheet upper input tray, a 1,000
sheet large capacity input tray and a 40 sheet manual feed tray.
❐Optional output trays that include a 500 sheet output bin, a 3-bin sorter,
and a finishing bin which provides finishing capabilities such as stapling.
❐Optional input trays that include a 1,000 sheet tray, and a 1,500 sheet
tray.
❐Numerous page output features, including duplexing, sorting, and job
separation.
The machine operates in one of the following modes:
❐Share mode
❐Printer Priority mode
❐Printer Only mode
❐Scanner Only mode.
INTRODUCTION
xiv

Share Mode
The factory default is Share mode, and the Copier screen displays when the
machine is powered up. The Share mode screen shifts when the following
occurs:
❐A user sends a print job through any of the external Input/Output (I/O)
ports (parallel, serial, or the optional network interface).
❐A user presses the [Printer/Scanner] button on the Control Panel.
You can use the machine as a copier when the Copier screen displays.
When the Share mode screen displays, you can change to the Copier
screen by pressing the [Copy] button on the Control Panel. When jobs are
printing, and you press the [Copy] button, the Copier screen displays after
the current print job is completed. Any remaining print jobs are interrupted
and will continue printing after you complete your copy job.
When the machine is in Share mode, all print jobs are received as they are
sent, regardless of whether the machine is printing or copying.
You can access the various modes (for example, Printer Priority mode,
Printer Only mode, or Scanner Only mode) from the Share mode screen.
To perform this task, you must set the status of the machine to offline,
access the Setup menu, access the Configuration menu, and specify the
mode setting you want using the "Mode" selection.
When you are in Share mode, each time you request a mode change, the
change is made on the job boundary (this means that the current job
completes before the machine changes to the requested mode). When you
are in Printer Priority mode, the machine operates in the same manner as in
Share mode, except that the machine does not interrupt the currently
queued print jobs to access the Copier screen.
Printer Priority Mode
When set to Printer Priority mode, the machine functions the same as when
set to Share mode, except that you cannot interrupt a copier job (the
[Interrupt] button is disabled).
INTRODUCTION
xv

Printer Only Mode
When the machine is set to Printer Only mode, only printing is allowed.
When the [Interrupt] button is pressed, the copier interrupt request is
ignored. When the [Copy] or [Scanner] button is pressed, the machine
beeps to notify the user that these functions are not available.
Scanner Only Mode
When the machine is set to Scanner Only mode, only scanning is allowed.
When the [Interrupt] button is pressed, the copier interrupt request is
ignored. When a [Copy] button is pressed, the machine beeps to notify the
user that the copy function is not available. The machine is in an offline
status for print jobs.
Options
The following are available to you as options that you can add to the basic
components provided with the machine:
❐PostScript option - The PostScript option allows the machine to sup-
port Adobe PostScript Level II. When you add the PostScript option to
the machine, downloading of PostScript Type 1 fonts is supported. The
PostScript option includes a rasterizer for TrueType fonts that allows
you to download TrueType fonts as soft fonts. No resident TrueType
fonts are supported. You use the PostScript ROM expansion slot for
this PostScript ROM Single Inline Memory Module (SIMM) option.
❐Network Interface Card (NIC) option - The machine is equipped with
an expansion Input/Output (I/O) slot that you can use to connect the
machine to your network. Either an Ethernet or a Token Ring card can
be installed in this expansion I/O slot.
❐Memory option - The machine is configured with 8 megabytes (M) of
Dynamic Random Access Memory (DRAM). A service technician can
add DRAM SIMM modules in the two available DRAM SIMM sockets.
The DRAM SIMM sockets accept modules of 8 M, 16 M, or 32 M. You
can add up to 64 M of additional DRAM for a maximum total of 72 M of
DRAM.
INTRODUCTION
xvi

❐Input tray options - The optional input trays include a 1,000 sheet tray
and a 1,500 sheet tray.
❐Output options - The output options include a finisher bin, which pro-
vides finishing capabilities such as stapling, a 500-sheet tray, and a
3-bin sorter.
❐Scanner option - The scanner interface option consists of a SCSI con-
nector that permits scanner data output (the interface is a SCSI II and
is ISIS and Twain compliant). When you have the scanner option
board installed, and have initiated the SCSI transfer program on the
host computer, SCSI scanning is available and can be initiated from the
Control Panel.
Using this Manual
This manual explains how to configure and use the machine as a printer.
This section contains a list of the contents of this manual, the conventions
used throughout the manual, and various publications that may be of further
use to you when using the machine as a printer.
Contents
This guide contains the following chapters and appendices:
❐Chapter 1:Setting up the Printer - provides information on preparing
to use the machine as a printer.
❐Chapter 2:Control Panel - describes how you use the main buttons,
numeric keypad, and Control Panel menus to configure and use the
printer functions.
❐Chapter 3:Using the Printer Drivers - contains information on install-
ing, configuring and using the printer drivers.
❐Chapter 4:Troubleshooting - contains a list of the error messages that
may display and the action you take to eliminate the error. Also con-
tains information on how to handle print quality problems and paper
jams.
INTRODUCTION
xvii

❐Chapter 5:Specifications - contains hardware specifications for the
printer, interface specifications, and information on the media (paper)
you can use to perform various print jobs.
❐AppendixA: Fonts - contains information on the PCL 5e fonts you can
use when printing.
❐Appendix B: Memory and Options - contains information on the mem-
ory, provided with, and available for the machine and describes the
options available for the machine, including the PostScript and Network
Interface Card (NIC) options.
❐Appendix C: Tray Specifications - contains tables that illustrates the
North American and European input tray and duplex tray specifications
for the machine.
A glossary and an index are provided at the end of this manual.
Conventions
The following conventions are used throughout this manual:
Square brackets - the names of the hard and soft keys and the buttons
available on the machine and on the Control Panel are shown in square
brackets. For example, the [Interrupt] button.
Italics - names of documents are shown in italics. For example,
Printer
Reference Guide
.
☛indicates that the following text refers to additional sections and chapters
that contain further information about the topic.
Keys that can be selected on the current menu display on
the Control Panel in this manner.
Keys that cannot be selected on the current menu display on
the Control Panel in this manner.
Keys that have been selected on the current menu display
on the Control Panel in this manner.
INTRODUCTION
xviii