Ricoh pro c901 Operating instructions

Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety
Information in "About This Machine" before using the machine.
1
When the Machine Does Not Operate As Wanted
2
Adding Paper, Toner, Staples, Rings and Glue
3
Clearing Misfeeds
4
Remarks
Troubleshooting
Operating Instructions

TABLE OF CONTENTS
Manuals for This Machine.................................................................................................................................5
Notice..................................................................................................................................................................7
Important.........................................................................................................................................................7
How to Read This Manual.................................................................................................................................8
Symbols...........................................................................................................................................................8
Names of Major Items...................................................................................................................................8
Notes...............................................................................................................................................................9
1. When the Machine Does Not Operate As Wanted
Indicators..........................................................................................................................................................11
Attention Light...................................................................................................................................................13
Beep Alert.........................................................................................................................................................15
Checking Machine Status and Settings..........................................................................................................16
When You Have Problems Operating the Machine.....................................................................................19
Adjusting the Color Registration......................................................................................................................24
Erasing Print Image Traces..............................................................................................................................25
Adjusting the Image Position...........................................................................................................................26
Removing Bound Booklets from the Ring Binder Tray...................................................................................27
Removing Paper from the Stacker...................................................................................................................28
Pausing Print When Using Finisher SR5000 or Booklet Finisher SR5020...................................................32
Finisher SR5000..........................................................................................................................................32
Booklet Finisher SR5020.............................................................................................................................33
When Z-folded Paper Is Not Properly Aligned.............................................................................................34
Finisher SR5000..........................................................................................................................................34
Booklet Finisher SR5020.............................................................................................................................35
When Large Size Paper Is Not Properly Aligned..........................................................................................36
Finisher SR5000..........................................................................................................................................36
Booklet Finisher SR5020.............................................................................................................................37
2. Adding Paper, Toner, Staples, Rings and Glue
Loading Paper..................................................................................................................................................39
Loading Paper into Tray 1 (Tandem Tray).................................................................................................39
Loading Paper into the A3/11" × 17" Tray Unit......................................................................................40
Loading Paper into Tray 2...........................................................................................................................41
Loading Paper into the Large Capacity Tray.............................................................................................42
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Loading Paper into the Wide Large Capacity Tray..................................................................................43
Loading Paper into the Multi Bypass Tray.................................................................................................48
Loading Paper into the Interposer..............................................................................................................50
Loading Cover Sheets into the Interposer of the Perfect Binder...............................................................52
Loading Tab Stock.......................................................................................................................................54
Loading Orientation-Fixed Paper or Two-Sided Paper............................................................................57
Loading Envelopes.......................................................................................................................................58
Changing the Paper Size.................................................................................................................................60
Changing the Paper Size in Tray 2............................................................................................................60
Changing the Paper Size in the Large Capacity Tray...............................................................................62
Changing the Paper Size in the Wide Large Capacity Tray....................................................................66
Changing to a Size That Is Not Automatically Detected..........................................................................69
Specifying Custom Size Paper....................................................................................................................70
Adding Toner....................................................................................................................................................71
Replacing Toner...........................................................................................................................................72
Adding Staples.................................................................................................................................................74
Finisher SR5000..........................................................................................................................................74
Booklet Finisher SR5020.............................................................................................................................75
Booklet Finisher SR5020 (Saddle Stitch)...................................................................................................76
Replacing Ring Combs....................................................................................................................................78
Changing the Type of Ring Combs.............................................................................................................79
Adding Binding Glue.......................................................................................................................................81
Inserting Pages into an Existing Ring Bound Booklet.....................................................................................82
3. Clearing Misfeeds
Removing Jammed Paper................................................................................................................................85
Locating Jammed Paper..............................................................................................................................86
When A Is Displayed...................................................................................................................................88
When B Is Displayed...................................................................................................................................89
When C Is Displayed...................................................................................................................................90
When D Is Displayed...................................................................................................................................91
When E Is Displayed...................................................................................................................................92
When K Is Displayed...................................................................................................................................93
When L Is Displayed....................................................................................................................................94
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When Mc1 - Mc4 Is Displayed..................................................................................................................95
When Mc5 or Mc6 Is Displayed...............................................................................................................95
When Mc7 or Mc8 Is Displayed...............................................................................................................96
When Mk1 or Mk2 Is Displayed...............................................................................................................96
When Mk3 - Mk5 Is Displayed..................................................................................................................97
When Mk6 Is Displayed.............................................................................................................................98
When Mk7 or Mk8 Is Displayed...............................................................................................................98
When Mk9 - Mk11 Is Displayed...............................................................................................................99
When Mk12 - Mk14 Is Displayed..........................................................................................................100
When N1 Is Displayed.............................................................................................................................101
When N2 or N3 Is Displayed..................................................................................................................101
When Q1 - Q4 Is Displayed....................................................................................................................102
When R1 - R3 Is Displayed......................................................................................................................103
When R4 - R8 Is Displayed......................................................................................................................104
When Rb1 - Rb5 Is Displayed..................................................................................................................105
When Rb6 - Rb9 Is Displayed..................................................................................................................106
When Rb10 - Rb17 Is Displayed.............................................................................................................107
When Rt1 or Rt2 Is Displayed..................................................................................................................107
When U Is Displayed (when the Large Capacity Tray is installed).......................................................108
When U1 - U6 Is Displayed (when the Wide Large Capacity Tray is installed).................................109
When U7 - U9 Is Displayed (when the Wide Large Capacity Tray is installed).................................110
When V Is Displayed................................................................................................................................110
When Z Is Displayed.................................................................................................................................111
Removing Jammed Staples...........................................................................................................................112
Finisher SR5000........................................................................................................................................112
Booklet Finisher SR5020..........................................................................................................................113
Removing Jammed Ring Combs...................................................................................................................116
Removing Punch Waste.................................................................................................................................117
Finisher SR5000........................................................................................................................................117
Booklet Finisher SR5020..........................................................................................................................117
Ring Binder.................................................................................................................................................118
Removing Staple Waste................................................................................................................................119
Finisher SR5000........................................................................................................................................119
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Booklet Finisher SR5020..........................................................................................................................119
Removing Waste Paper.................................................................................................................................120
Perfect Binder.............................................................................................................................................120
Trimmer.......................................................................................................................................................120
4. Remarks
Where to Put Your Machine.........................................................................................................................121
Machine Environment...............................................................................................................................121
Power Connection.....................................................................................................................................123
Checking the Earth Leakage Breaker...........................................................................................................125
Trademarks.....................................................................................................................................................127
INDEX...........................................................................................................................................................129
4

Manuals for This Machine
Read this manual carefully before you use this machine.
Refer to the manuals that are relevant to what you want to do with the machine.
• Media differ according to manual.
• The printed and electronic versions of a manual have the same contents.
• Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files.
• A Web browser must be installed in order to view the html manuals.
About This Machine
Before using the machine, be sure to read the section of this manual entitled Safety Information.
This manual introduces the machine's various functions. It also explains the control panel, preparation
procedures for using the machine, how to enter text, and how to install the CD-ROMs provided.
Troubleshooting
Provides a guide to resolving common usage-related problems, and explains how to replace paper,
toner, staples, and other consumables.
Network Guide
Explains how to configure and operate the machine in a network environment.
General Settings Guide
Explains how to connect the machine to a network. Also explains how to change User Tools settings,
and how to register information in the Address Book.
Paper Settings Reference
Explains how to make paper settings.
Security Reference
This manual is for administrators of the machine. It explains security functions that you can use to
prevent unauthorized use of the machine, data tampering, or information leakage. For enhanced
security, we recommend that you first make the following settings:
• Install the Device Certificate.
• Enable SSL (Secure Sockets Layer) Encryption.
• Change the user name and password of the administrator using Web Image Monitor.
For details, see "Setting Up the Machine", Security Reference.
Be sure to read this manual when setting the enhanced security functions, or user and administrator
authentication.
5

• In addition to the above, manuals are also provided for the Printer function.
6

Notice
Important
In no event will the company be liable for direct, indirect, special, incidental, or consequential damages
as a result of handling or operating the machine.
For good print quality, the manufacturer recommends that you use genuine toner from the manufacturer.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
7

How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
Names of Major Items
Major items of this machine are referred to as follows in this manual:
• A3/11"×17" Tray Unit TK5000 (optional) A3/11" × 17" tray unit
• Bridge Unit BU5000 (optional) Bridge unit
• Buffer Pass Unit Type 5000 (optional) Buffer pass unit
• Cover Interposer Tray CI5010 (optional) Interposer
• High Capacity Stacker SK5010 (optional) Stacker
• LCIT RT5030 (optional) Large Capacity Tray (LCT)
• LCIT RT5050 (optional) Wide Large Capacity Tray (Wide LCT)
• Multi Bypass Tray BY5000 (optional) Multi bypass tray (Tray 7)
• Perfect Binder GB5000 (optional) Perfect binder
• Ring Binder RB5000 (optional) Ring binder
• Roll-Away Cart Type 5010 (optional) Stacker tray
• Tab Sheet Holder Type3260 (optional) Tab sheet holder
• Trimmer Unit TR5020 (optional) Trimmer
• Z-folding Unit ZF4000 (optional) Z-folding unit
8

Notes
Contents of this manual are subject to change without prior notice.
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please contact your local dealer.
Depending on which country you are in, certain units may be optional. For details, please contact your
local dealer.
9

10

1. When the Machine Does Not Operate
As Wanted
This chapter describes basic troubleshooting procedures.
Indicators
This section describes indicators that appear on the display panel when the machine requires the user to
clear misfeeds, add paper, or perform other troubleshooting procedures.
Display Panel Indicator
Indicator Status
: Misfeed indicator Appears when a misfeed occurs.
For details, see p.85 "Removing Jammed Paper".
: Load Paper indicator Appears when paper runs out.
For details, see p.39 "Loading Paper".
: Add Toner indicator Appears when toner runs out.
For details, see p.71 "Adding Toner".
: Add Staple indicator Appears when staples run out.
For details, see p.74 "Adding Staples".
: Waste Toner Full indicator Appears when the waste toner bottle is full.
Contact your service representative.
: Empty Hole Punch Receptacle
indicator
Appears when the hole punch receptacle is full.
For details, see p.117 "Removing Punch Waste".
: Empty Waste Staple Receptacle
indicator
Appears when the waste staple receptacle is full.
For details, see p.119 "Removing Staple Waste".
: Service Call indicator Appears when the machine is malfunctioning or requires
maintenance.
: Open Cover indicator Appears when one or more covers of the machine are
open.
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• p.39 "Loading Paper"
• p.71 "Adding Toner"
• p.74 "Adding Staples"
• p.85 "Removing Jammed Paper"
• p.117 "Removing Punch Waste"
• p.119 "Removing Staple Waste"
1. When the Machine Does Not Operate As Wanted
12
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Attention Light
This section describes the names and functions of the attention light.
• Do not push or pull the attention light when installed to the machine. Doing so may result in damage
or malfunction of the attention light or the machine.
CAL154
The attention light notifies the user by light when there is a paper jam or no paper is left.
The colors of the lamp and their meanings are as follows:
Lamp Status
The bottom lamp lights blue. Printing
The top lamp lights red. Error
(Example)
• Paper jam
• Out of paper
• Out of toner
• Memory overflow
Read the message on the display panel, and then
take appropriate action.
Attention Light
13
1

Lamp Status
The top lamp flashes red. Warning
(Example)
• Toner has nearly run out.
• Waste toner bottle is nearly full.
Read the message on the display panel, and then
take appropriate action.
1. When the Machine Does Not Operate As Wanted
14
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Beep Alert
This section describes the different types of beep patterns that alert the users to the machine conditions.
Beep pattern Meaning Cause
Single short beep Panel/screen input
accepted.
A key on the control or display panels
was pressed.
Short, then long beep Panel/screen input rejected. An invalid key was pressed on the
control or display panels, or the entered
password was incorrect.
Two long beeps Machine is ready for use. The machine has fully warmed up or has
revived from Energy Saver mode and is
ready for use.
Five long beeps repeated
four times.
Soft alert A paper tray is empty.
Five short beeps repeated
five times.
Strong alert The machine requires user attention
because paper has jammed, the toner
needs replenishing, or other problems
have occurred.
• You cannot stop the beeping. If covers are opened and closed repeatedly when clearing paper jams
or adding toner, beeping might continue even after the machine has returned to normal status.
• You can specify to enable or disable beep alerts. For details, see Panel Key Sound in "System Settings",
General Settings Guide.
Beep Alert
15
1

Checking Machine Status and Settings
This section describes how to check the machine's system status.
Maintenance Info
You can check the following items under [Maintenance Info]:
• [Remaining Toner]
Displays the amount of remaining toner.
• [No Staples]
Displays whether there are staples remaining.
• [Waste Staple Receptcl Full]
Displays whether the waste staple receptacle is full.
• [Punch Receptacle Full]
Displays whether the hole punch receptacle is full.
• [Paper Tray]
Displays the paper type and size loaded in the paper trays.
• [No Binding Ring Combs]
Displays whether there are binding ring combs remaining.
• [Output Tray Full]
Displays whether the output tray is overloaded.
• [Paper Misfeed]
Displays state of and solutions for paper misfeeds.
• [Cover Open]
Indicates the cover that is open.
• [Comb Punch Receptcl Full]
Displays whether the comb punch waste receptacle is full.
• [Waste Paper Receptcl Full]
Displays whether the waste paper receptacle is full.
Machine Address Info
You can check the following items under [Machine Address Info]:
• [Machine IPv4 Address]
Displays the machine's IPv4 address.
• [Machine IPv6 Address]
Displays the machine's IPv6 address.
1. When the Machine Does Not Operate As Wanted
16
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[Manual Configuration Address] displays the IPv6 address configured manually.
Inquiry
You can check the following items under [Inquiry]:
• [Machine Repairs]
Displays the machine number and contact number that are required for service.
• [Sales Representative]
Displays the sales representative's telephone number.
• [Supply Order]
Displays the contact number for placing orders for supplies.
• [Supply Details]
Displays the types of toner, staples, and other supplies for this machine.
1. On the display panel, press [System Status].
2. Press each tab, and then check the contents.
3. After checking the information, press [Exit].
• [No Staples], [Waste Staple Receptcl Full], [Punch Receptacle Full], [No Binding Ring Combs],
[Output Tray Full], [Paper Misfeed], [Cover Open], [Comb Punch Receptcl Full], and [Waste Paper
Receptcl Full] appear on the [Maintenance Info] tab only when these errors occur.
Checking Machine Status and Settings
17
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• Depending on the security settings, the [Machine Address Info] tab might not be displayed.
• For details about how to locate and remove misfeeds, see "Removing Jammed Paper".
• p.85 "Removing Jammed Paper"
1. When the Machine Does Not Operate As Wanted
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