Ricoh Aficio SP W2470 Installation instructions

Operating Instructions
Hardware Guide
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read “Safety
Information” before using the machine.
Guide to the Printer
Setting Up
Connecting the Printer Cables
Configuration
Paper and Other Media
Replacing Consumables
Cleaning and Adjusting the Printer
Troubleshooting
Removing Misfed Paper
Appendix
1
2
3
4
5
6
7
8
9
10

Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law:
bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its
completeness or accuracy. If you have any questions concerning the legality of copying or printing cer-
tain items, consult with your legal advisor.
Important
Contents of this manual are subject to change without prior notice. In no event will the company be li-
able for direct, indirect, special, incidental, or consequential damages as a result of handling or oper-
ating the machine.
Trademarks
Microsoft®, Windows®, Windows NT®and Windows Server®are either registered trademarks or trade-
marks of Microsoft Corporation in the United States and/or other countries.
Adobe®, PostScript®and Acrobat®are registered trademarks of Adobe Systems Incorporated.
AppleTalk and Mac OS are trademarks of Apple Computer Inc., registered in the U.S. and other countries.
BonjourTM is a trademark of Apple Computer, Inc.
Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation.
Ethernet is a registered trademark of Xerox Corporation.
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
The proper names of the Windows operating systems are as follows:
• The product name of Windows 98 is Microsoft®Windows®98.
• The product name of Windows Me is Microsoft®Windows®Millennium Edition (Windows Me).
• The product names of Windows 2000 are as follows:
Microsoft®Windows®2000 Professional
Microsoft®Windows®2000 Server
Microsoft®Windows®2000 Advanced Server
• The product names of Windows XP are as follows:
Microsoft®Windows®XP Professional
Microsoft®Windows®XP Home Edition
Microsoft®Windows®Media Center Edition
Microsoft®Windows®Tablet PC Edition
• The product names of Windows Server 2003 are as follows:
Microsoft®Windows Server®2003 Standard Edition
Microsoft®Windows Server®2003 Enterprise Edition
Microsoft®Windows Server®2003 Web Edition
Microsoft®Windows Server®2003 Datacenter Edition
• The product names of Windows Server 2003 R2 are as follows:
Microsoft®Windows Server®2003 R2 Standard Edition
Microsoft®Windows Server®2003 R2 Enterprise Edition
Microsoft®Windows Server®2003 R2 Datacenter Edition
• The product names of Windows NT 4.0 are as follows:
Microsoft®Windows NT®Workstation 4.0
Microsoft®Windows NT®Server 4.0
Notes
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please contact your local dealer.

i
Manuals for This Printer
Refer to each manual as required.
Important
❒Media differ according to manual.
❒To view the PDF versions of these manuals, Adobe Acrobat Reader/Adobe
Reader must be installed on your computer.
❒Depending on which country you are in, HTML versions of these manuals
might also be provided. To view these, a Web browser must be installed on
your computer.
❖Safety Information
Provides information on safe usage of this machine.
To prevent damage to the machine and avoid injury, be sure to read this.
❖Hardware Guide (This manual)
Contains information about paper and explains procedures such as installing
options, replacing consumables, responding to error messages, and resolving
jams.
❖Software Guide
Contains procedures for using this machine in a network environment, utiliz-
ing the software, and using security functions.
❖Security Reference
This manual is for machine administrators.
The machine’s security functions prevent unauthorized use of the machine,
data tampering, and information leakage.
For increased security, configure the following settings.
• Using Server Certificates
•UsingSSL
• Changing Administrator User Names and Passwords
For details, see “Setting Up the Printer”, Security Guide.
Be sure to refer to this manual when configuring the machine’s security and
authentication settings.

ii
How to Read This Manual
Symbols
The following set of symbols is used in this manual.
Indicates important safety notes.
Ignoring these notes could result in serious injury or death. Be sure to read these
notes. They can be found in the “Safety Information”.
Indicates important safety notes.
Ignoring these notes could result in moderate or minor injury, or damage to the
machine or to property. Be sure to read these notes. They can be found in the
“Safety Information”.
Indicates points to pay attention to when using the machine, and explanations
of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure
to read these explanations.
Indicates supplementary explanations of the machine’s functions, and instruc-
tions on resolving user errors.
This symbol is located at the end of sections. It indicates where you can find fur-
ther relevant information.
[]
Indicates the names of keys that appear on the machine’s display panel.
{}
Indicates the names of keys on the machine’s control panel.
Keys on the computer’s keyboard.
Names of Major Options
This section explains the names of the major options described in this manual.
Major options for this machine are referred to as follows:
• Paper Cassette Type 240 →Cut paper tray
• Folder FD6500A →Folding finisher

iii
Model-Specific Information
In this manual, model-specific information is indicated by the following marks:
Indicates information that is specific to the 220 to 240 V model.
Indicates information that is specific to the 120 V model.
Note
❒Check the label on the rear of the printer to identify the model.
❒Dimensions in this manual are given in two units of measure: metric and inch.
If your printer is the 220 to 240 V model, refer to the metric units. If your print-
er is the 120 V model, refer to the inch units.
BAL006S

iv
Installing the Operating Instructions
The CD-ROM “Manuals” provided with this printer contains HTML version
Operating Instructions. Follow the instructions below to install it.
Important
❒System Requirements :
• Windows 95/98/Me, Windows 2000/XP, Windows Server 2003 or Win-
dows NT4.0.
• 800 ×600 or higher monitor resolution.
❒Web Browser Requirements :
• Microsoft Internet Explorer 5.5 SP2 or higher
• Firefox 1.0 or higher
AQuit all applications currently running.
BInsert the CD-ROM “Manuals” into the CD-ROM drive.
The installer starts.
CSelect an interface language and the model type want to use, and then
click [OK].
DClick [Install manuals]or [Install HTML Manuals].
If you want to read manuals from CD-ROM, click [Read manuals].
If you want to read manuals from CD-ROM, click [Read HTML Manuals]or
[Read PDF Manuals].
EFollow the instructions on the screen to complete the installation.
FClick [Finish]when the installation is completed.
GClick [Exit].
Note
❒The CD-ROM “Manuals” contains two versions of the manuals: a standard
version and a simpler version. Select the appropriate version for your op-
erating environment.
❒To uninstall the Operating Instructions, select [Programs]in the [Start]
menu, select this printer driver, and then click [Uninstall]. You can uninstall
each Manual separately.
❒If you are using an unsupported Web browser and the simpler version of
the Operating Instructions Manual does not display correctly, open the
folder “MANUAL_HTMLLANG (language) \ (manual name) unv” on the
CD-ROM “Manuals”, and then double-click on “index.htm”.

v
TABLE OF CONTENTS
Manuals for This Printer.........................................................................................i
How to Read This Manual .....................................................................................ii
Symbols ..................................................................................................................... ii
Names of Major Options ............................................................................................ ii
Model-Specific Information..................................................................................iii
Installing the Operating Instructions ..................................................................iv
1. Guide to the Printer
Exterior: Front View...............................................................................................1
Exterior: Rear View ................................................................................................3
Interior.....................................................................................................................5
Control Panel..........................................................................................................6
Display Panel..........................................................................................................7
Displays and Key Operations.....................................................................................8
Options .................................................................................................................10
External Options.......................................................................................................10
Internal Options........................................................................................................11
2. Setting Up
Printer Setup Procedures....................................................................................13
Where to Put Your Printer ...................................................................................14
Optimum Environmental Conditions.........................................................................14
Environments to Avoid .............................................................................................14
Access to the Printer ................................................................................................15
Installing the Toner Cartridge.............................................................................16
Loading Paper ...................................................................................................... 20
Loading the Paper Roll into Tray 1 and 2.................................................................21
Loading Cut Paper into the Tray 3 ...........................................................................24
Turning On the Power .........................................................................................26
Anti-humidity Heater Switch .....................................................................................28
Selecting the Display Language.........................................................................29
Test Printing .........................................................................................................31
3. Connecting the Printer Cables
Ethernet Cable Connection.................................................................................33
Reading the LED Lamps ..........................................................................................35
USB Cable Connection........................................................................................36

vi
4. Configuration
Ethernet Configuration........................................................................................39
Specifying an IP Address (No DHCP)......................................................................40
Receiving an IP Address Automatically (DHCP)......................................................43
Configuring Network Settings When Using NetWare...............................................45
Setting the Ethernet Speed ......................................................................................47
IEEE 802.11b (Wireless LAN) Configuration .....................................................49
Setting the SSID.......................................................................................................52
Setting Security Method of Wireless LAN .........................................................54
Setting a WEP key ...................................................................................................54
Setting WPA.............................................................................................................57
Configuring WPA/WPA2......................................................................................60
Installing a Site Certificate........................................................................................61
Installing Device Certificate......................................................................................62
Setting Items of WPA/WPA2....................................................................................63
5. Paper and Other Media
Supported Paper for Each Tray ..........................................................................65
Paper Recommendations....................................................................................67
Loading Paper..........................................................................................................67
Storing Paper ...........................................................................................................67
Types of Paper and Other Media.............................................................................68
Paper Not Supported by This Printer .......................................................................70
Handling Paper ........................................................................................................71
Print Area .................................................................................................................72
Loading Paper ...................................................................................................... 73
Loading the Paper Roll into Tray 1 and 2.................................................................74
Loading Cut Paper into Tray 3 .................................................................................81
Loading Paper in the Bypass Tray ...........................................................................88
6. Replacing Consumables
Replacing the Toner Cartridge ...........................................................................95
7. Cleaning and Adjusting the Printer
Maintaining Your Printer ...................................................................................101
Cleaning the Main Unit ......................................................................................102
Adjusting Paper Thickness...............................................................................103
Adjusting the Fine Ratio....................................................................................105
Adjusting the Folding Width .............................................................................107
Adjusting the Margin Fold.................................................................................109

vii
8. Troubleshooting
Error and Status Messages Appears on the Control Panel ...........................111
Panel Tones........................................................................................................113
Printer Does Not Print .......................................................................................114
Checking the Port Connection ...............................................................................116
Other Printing Problems ...................................................................................117
Additional Troubleshooting ..............................................................................122
9. Removing Misfed Paper
Removing Misfed Paper ....................................................................................125
Paper Misfeed Message ....................................................................................127
Paper Misfeed Message (A1).................................................................................127
Paper Misfeed Message (A2).................................................................................128
Paper Misfeed Message (B)...................................................................................129
Paper Misfeed Message (C) ..................................................................................129
Paper Misfeed Message (N) ..................................................................................130
Paper Misfeed Message (V)...................................................................................131
10.Appendix
Moving and Transporting the Printer...............................................................133
Disposal ..............................................................................................................134
Consumables .....................................................................................................135
Toner Cartridge ......................................................................................................135
Specifications for the Main Unit .......................................................................136
Specifications for Options ................................................................................139
Paper Cassette Type 240 ......................................................................................139
IEEE 802.11b Interface Unit Type H ......................................................................139
Gigabit Ethernet Board Type A ..............................................................................140
INDEX....................................................................................................... 141

viii

1
1. Guide to the Printer
Exterior: Front View
This section explains names and functions of the parts on the front and left side
of the printer.
1. Upper output stacker
When the upper output is selected, out-
put paper is stacked here.
2. Ventilation holes
Prevent overheating.
3. Main unit
Open when paper jam or toner runs out.
4. Main unit opening lever
Use to open the main unit.
5. Power switch
Switches the power of the printer to On
or Stand by mode.
6. Paper roll tray (Tray 1 and 2)
Load a paper roll here.
7. Control panel
See p.6 “Control Panel”.
8. Main unit front cover
Open when toner runs out.
9. Bypass tray
Use to feed paper in manually. Load pa-
per print side up.
10. Bypass tray's paper guide
Set to the width of the paper for bypass
printing.
BAL007S

Guide to the Printer
2
1
11. Cut paper tray (Tray 3, optional)
Load cut paper here.
12. Lower output stacker
When the lower output is selected, out-
put paper is stacked here.
13. Lower output auxiliary guide
Pull this out to insert rolled paper.
Note
❒Do not pull out the lower output auxiliary guide when lower output is select-
ed. Otherwise, output paper may not be stacked properly.

Exterior: Rear View
3
1
Exterior: Rear View
This section explains names and functions of the parts on the rear side of the
printer.
1. Upper output guide
Takes prints to the upper output stacker.
2. Vents
Prevent overheating.
3. Anti-humidity heater switch
Turn this switch to On when operating
this machine in humid conditions. The
anti-humidity heater prevents roll and
tray paper absorbing moisture.
4. Upper output exit
When the upper output is selected, out-
put paper is delivered here with the print
side facing the user.
5. Lower output exit
When the lower output is selected, out-
put prints are delivered here with the
print side up.
6. Controller board
Attach the interface cable, network cable,
or USB cable here.
7. Lower output guides
Prevent delivered paper being stacked at
an angle when the lower output is select-
ed.
8. Lower output tray
Delivers prints from the lower output ex-
it, and then sends them to the lower out-
put stacker.
BAL008S

Guide to the Printer
4
1
9. Ethernet port
Plug a network (Ethernet) cable into this
port to connect the printer to a computer
network.
10. USB port
Plug a USB cable into this port to connect
the printer directly to a host computer.
11. Folding finisher port (optional)
Plug the folding finisher cable into this
port.
Note
❒Use the lower output guides if A0Kor A1Ksheets are being delivered to the
lower output exit.
Reference
p.10 “Options”
p.28 “Anti-humidity Heater Switch”

Interior
5
1
Interior
This section explains names and functions of the parts inside of the printer.
1. Toner cartridge
Replace the relevant toner when the fol-
lowing messages appear:
“DAdd Toner”
2. Paper roll 1 (Tray 1)
3. Paper roll 2 (Tray 2)
4. Cutter knob
Use to manually cut paper if there are pa-
per jams in the cutter area of the machine.
Always return the cutter knob to the left
or right end.
5. Paper holder
The two paper holders grip the paper roll
and are mounted on the paper roll tray's
roll holder.
6. Paper feed knob
Use when loading paper rolls or clearing
paper jams.
7. Roll holder
Adjust this to the size of the paper roll
you are using.
BAL004S

Guide to the Printer
6
1
Control Panel
This section explains names and usage of the parts of the control panel.
1. Display
Displays current printer status and error
messages.
Entering energy saver mode turns off the
back light. For details about energy saver
mode, see Software Guide.
2. Selection keys
Correspond to the function items shown
on the bottom line of the display.
3. {Escape}key
Press this key to return to the previous
display.
4. Scroll keys
Press to move the cursor in each direc-
tion.
When the {U}{T}{V}{W} keys appears
in this manual, press the scroll key of the
same direction.
5. {OK}key
Use this key to confirm settings, or set-
ting values, or move to the next menu
level.
6. Data In indicator
Blinks when the printer is receiving data
from a computer. The Data In indicator
lights up if there is data to be printed.
7. Alert indicator
Lights up when a printer error occurs.
Follow the instructions that appear on
the display.
8. Power indicator
Remains lit while the power is on. It is
unlit when the power is off or while the
printer is in energy saver mode.
9. {Job Reset}key
When the printer is online, press this key
to cancel an ongoing print job.
10. {Menu}key
Press this key to configure and check the
current printer settings.
11. {Online}key
Indicates whether the printer is online or
offline. Press this to switch between on-
line and offline status.
When the lamp is lit, the printer is online,
enabling data reception from connected
computers.
When the lamp is unlit, the printer is of-
fline, disabling data reception from the
connected computers.
While configuring settings, press the
{Online}key to return to the initial
screen.
BAL048S

Display Panel
7
1
Display Panel
This section explains configuring the printer using the initial screen of the display panel.
Important
❒Do not touch the display panel.
❖The following screen appears when you turn on the printer.
1. Operational status or messages
Displays printer status and messages.
2. [Prt.Jobs]
Press to display print jobs sent from a computer.
3. [Option]
Press to display the status of the options installed on the printer.
4. Selection keys
Correspond to the function items at the bottom of the display.
Example: On the initial screen, when “press [Option]” appears in this manual, press
the left selection key.
Note
❒Adjust the brightness if the screen is dark. Change the setting for [Mainte-
nance], [General Settings], [Display Contrast].
BAL048S

Guide to the Printer
8
1
Displays and Key Operations
When the messages and menus described below appear, follow the procedures
explained here.
❖Printing
Displays the name of the file being printed, selected paper tray, and paper
size during a print job. To cancel the print job, press the {Job Reset}key.
❖Menu screen
Press the {Menu}key to display the Menu screen. Use the scroll key displayed
on the upper left corner of the display to highlight a required function. To se-
lect a highlighted function or move to a selected directory, press the {OK}key.
❖Entering the custom paper size, IPv4 Address, etc.
To enter the IPv4 address or specify a custom paper size, use the scroll keys
to change the values, and then press the {OK}key.

Display Panel
9
1
❖When an error message appears
If the settings made for the job conflict with the printer's settings, a data mis-
match error occurs. To resolve this error, press [JobReset]to pause printing,
then press [Change], and then select the tray to resume printing from. Press
the {OK}key to begin printing from the selected tray.

Guide to the Printer
10
1
Options
This section introduces the names and functions of main optional parts.
External Options
This section provides explanations about external options.
1. Cut paper tray
Load cut paper here. You can load up to 250 sheets (A3, 12” ×18”).
2. Manual feeder
The paper feed table combined with the control panel allows you to operate the folding
finisher independently.
3. Folding finisher
Automatically folds paper like fans or accordion.
4. Rear stacker
Allows you to stack paper delivered to the lower output exit.
Note
❒If the rear stacker is installed, the lower output stacker, lower output tray,
lower output guides, and folding finisher cannot be used.
❒If you want to install the external option, contact your sales or service repre-
sentative.
BAL049S