Ricoh D009 User manual
D009/D011/D012/
D013/D091/D092
SERVICE MANUAL
003315MIU
D009/D011/D012/
D013/D091/D092
SERVICE MANUAL
D009/D011/D012/
D013/D091/D092
SERVICE MANUAL
003315MIU
It is the reader's responsibility when discussing the information contained
within this document to maintain a level of confidentiality that is in the best
interest of Ricoh Americas Corporation and its member companies.
NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY
FASHION AND DISTRIBUTED WITHOUT THE PRIOR
PERMISSION OF RICOH AMERICAS CORPORATION.
All product names, domain names or product illustrations, including
desktop images, used in this document are trademarks, registered
trademarks or the property of their respective companies.
They are used throughout this book in an informational or editorial fashion
only and for the benefit of such companies. No such use, or the use of
any trade name, or web site is intended to convey endorsement or other
affiliation with Ricoh products.
©2010 RICOH Americas Corporation. All rights reserved.
The Service Manual contains information
regarding service techniques, procedures,
processes and spare parts of office equipment
distributed by Ricoh Americas Corporation.
Users of this manual should be either service
trained or certified by successfully completing a
Ricoh Technical Training Program.
Untrained and uncertified users utilizing
information contained in this service manual to
repair or modify Ricoh equipment risk personal
injury, damage to property or loss of warranty
protection.
Ricoh Americas Corporation
WARNING
LEGEND
PRODUCT
CODE COMPANY
GESTETNER LANIER RICOH SAVIN
D009 MP 4000B LD040B Aficio MP 4000B 9040b
D011 MP 4000 LD040 Aficio MP 4000 9040
D012 MP 5000B LD050B Aficio MP 5000B 9050b
D013 MP5000 LD050 Aficio MP 5000 9050
D091-17 MP 4001SP LD140SP Aficio MP 4001SP 9240SP
D092-17 MP 5001SP LD150SP Aficio MP 5001SP 9250SP
D091-57 MP 4001G LD140G Aficio MP 4001G 9240G
D092-57 MP 5001G LD150G Aficio MP 5001G 9250G
DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
* 01/2010 Original Printing
SM i D009/D011/D012/D013/D091/D092
D009/D011/D012/D013/D091/D092
TABLE OF CONTENTS
PRODUCT INFORMATION
1.PRODUCT INFORMATION...........................................................1-1
1.1SPECIFICATIONS.....................................................................................1-1
1.2MACHINE CONFIGURATION ...................................................................1-2
1.2.1COPIER............................................................................................1-2
1.3GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR
PRODUCTS.....................................................................................................1-5
1.4OVERVIEW................................................................................................ 1-6
1.4.1COMPONENT LAYOUT ................................................................... 1-6
1.4.2PAPER PATH................................................................................... 1-8
1.4.3DRIVE LAYOUT................................................................................ 1-9
INSTALLATION
2.INSTALLATION ............................................................................2-1
2.1INSTALLATION REQUIREMENTS............................................................2-1
2.1.1ENVIRONMENT ...............................................................................2-2
2.1.2MACHINE LEVEL............................................................................. 2-3
2.1.3MINIMUM SPACE REQUIREMENTS...............................................2-3
2.1.4POWER REQUIREMENTS............................................................... 2-4
2.2INSTALLATION FLOW CHART................................................................. 2-5
2.3MAIN MACHINE INSTALLATION..............................................................2-6
2.3.1ACCESSORY CHECK...................................................................... 2-6
2.3.2INSTALLATION PROCEDURE......................................................... 2-8
Preliminary Procedures........................................................................2-8
Fire Prevention Cover ........................................................................ 2-10
PCDU (Photoconductor and Development Unit) ................................ 2-10
Toner Bottle........................................................................................ 2-13
Paper Trays........................................................................................ 2-14
D009/D011/D012/D013/D091/D092 ii SM
Initialize TD Sensor and Developer.................................................... 2-14
Set Paper Size for Paper Trays.......................................................... 2-15
Electrical Total Counter...................................................................... 2-15
Exposure Glass Cleaner .................................................................... 2-16
Operation Instructions Holder............................................................. 2-16
Settings Relevant to the Service Contract.......................................... 2-17
App 2 Me Setting (D091/D092 only)................................................... 2-17
2.3.3MOVING THE MACHINE................................................................ 2-19
2.3.4TRANSPORTING THE MACHINE.................................................. 2-19
2.4PAPER FEED UNIT INSTALLATION (D351)........................................... 2-20
2.4.1ACCESSORY CHECK.................................................................... 2-20
2.4.2INSTALLATION PROCEDURE....................................................... 2-20
2.5LCT 2000-SHEET.................................................................................... 2-24
2.5.1ACCESSORY CHECK.................................................................... 2-24
2.5.2INSTALLATION PROCEDURE....................................................... 2-24
2.61200-SHEET LCT (D353) ........................................................................ 2-27
2.6.1COMPONENT CHECK...................................................................2-27
2.6.2INSTALLATION PROCEDURE....................................................... 2-28
2.7AUTO REVERSE DOCUMENT FEEDER (B802).................................... 2-30
2.7.1COMPONENT CHECK...................................................................2-30
2.7.2INSTALLATION PROCEDURE....................................................... 2-31
2.8PLATEN COVER INSTALLATION (G329)............................................... 2-35
2.91-BIN TRAY UNIT (D389)........................................................................ 2-36
2.9.1COMPONENT CHECK...................................................................2-36
2.9.2INSTALLATION PROCEDURE....................................................... 2-36
2.10BRIDGE UNIT (D386) ........................................................................ 2-39
2.10.1COMPONENT CHECK............................................................... 2-39
2.10.2INSTALLATION PROCEDURE................................................... 2-39
2.112000/3000-SHEET FINISHERS (B804/B805).................................... 2-43
2.11.1ACCESSORY CHECK................................................................ 2-43
2.11.2INSTALLATION PROCEDURE................................................... 2-44
Support Tray Installation .................................................................... 2-48
2.12PUNCH UNIT..................................................................................... 2-49
2.12.1COMPONENT CHECK............................................................... 2-49
2.12.2INSTALLATION PROCEDURE................................................... 2-50
2.131000-SHEET FINISHER (B408)......................................................... 2-54
SM iii D009/D011/D012/D013/D091/D092
2.13.1ACCESSORY CHECK................................................................ 2-54
2.13.2INSTALLATION PROCEDURE................................................... 2-55
2.14KEY COUNTER BRACKET................................................................ 2-58
2.14.1INSTALLATION PROCEDURE................................................... 2-58
2.15KEY COUNTER INTERFACE UNIT................................................... 2-60
2.15.1INSTALLATION PROCEDURE................................................... 2-60
2.16ANTI-CONDENSATION HEATER (SCANNER)................................. 2-62
2.16.1INSTALLATION PROCEDURE................................................... 2-62
2.17TRAY HEATER.................................................................................. 2-64
2.17.1INSTALLATION PROCEDURE................................................... 2-64
2.18TRAY HEATER (OPTIONAL PAPER FEED UNIT)............................ 2-66
2.18.1COMPONENT CHECK............................................................... 2-66
2.18.2INSTALLATION PROCEDURE................................................... 2-67
For installing the tray heater in the D351 (Two-tray paper feed unit).. 2-67
For installing the tray heater in the D352 (LCT).................................. 2-70
2.19HDD OPTION (D362, ONLY FOR D009/D012).................................. 2-74
2.19.1COMPONENT CHECK............................................................... 2-74
2.19.2INSTALLATION PROCEDURE................................................... 2-75
After Installing the HDD...................................................................... 2-76
2.20COPY DATA SECURITY UNIT.......................................................... 2-77
2.20.1INSTALLATION PROCEDURE................................................... 2-77
User Tool Setting................................................................................ 2-78
2.21CONTROLLER OPTIONS.................................................................. 2-80
2.21.1CONTROLLER BOARD SLOTS................................................. 2-80
SD Slot 1, Slot 2................................................................................. 2-80
Board Slot........................................................................................... 2-81
2.21.2IEEE1284.................................................................................... 2-82
Installation Procedure......................................................................... 2-82
2.21.3IEEE 802.11A/G, G (WIRELESS LAN)....................................... 2-82
Installation Procedure......................................................................... 2-82
UP Mode Settings for Wireless LAN................................................... 2-84
SP Mode Settings for IEEE 802.11a/g, g Wireless LAN..................... 2-86
2.21.4BLUETOOTH.............................................................................. 2-87
2.21.5GIGABIT ETHERNET................................................................. 2-88
2.21.6FILE FORMAT CONVERTER..................................................... 2-89
2.21.7POSTSCRIPT 3.......................................................................... 2-90
D009/D011/D012/D013/D091/D092 iv SM
2.21.8IPDS UNIT.................................................................................. 2-91
Accessories........................................................................................ 2-91
Installation.......................................................................................... 2-91
2.21.9HDD ENCRYPTION UNIT .......................................................... 2-93
Before You Begin the Procedure........................................................ 2-93
Seal Check and Removal................................................................... 2-94
Installation Procedure......................................................................... 2-94
Recovery from a Device Problem....................................................... 2-96
2.21.10DATAOVERWRITESECURITY UNIT TYPE I (D362)............... 2-98
Before You Begin the Procedure........................................................ 2-98
Seal Check and Removal................................................................... 2-99
Installation Procedure....................................................................... 2-100
2.21.11BROWSER UNIT TYPE D...................................................... 2-102
Installation Procedure....................................................................... 2-102
Update Procedure............................................................................ 2-104
2.21.12VM CARD TYPE F (D377)...................................................... 2-105
Accessories...................................................................................... 2-105
Installation........................................................................................ 2-106
2.21.13PRINTER AND P/S OPTIONS (ONLY FOR D009/D012)....... 2-106
Overview .......................................................................................... 2-106
Kit Contents...................................................................................... 2-108
Printer/Scanner Installation .............................................................. 2-110
Printer Enhance, Scanner Enhance Options.................................... 2-112
2.21.14CHECK ALL CONNECTIONS................................................. 2-117
PREVENTIVE MAINTENANCE
3.PREVENTIVE MAINTENANCE ....................................................3-1
3.1PM TABLES...............................................................................................3-1
SM v D009/D011/D012/D013/D091/D092
REPLACEMENT AND ADJUSTMENT
4.REPLACEMENT AND ADJUSTMENT.........................................4-1
4.1GENERAL CAUTIONS ..............................................................................4-1
4.1.1LASER UNIT.....................................................................................4-1
4.1.2USED TONER ..................................................................................4-1
4.2SPECIAL TOOLS AND LUBRICANTS....................................................... 4-2
4.2.1SPECIAL TOOLS..............................................................................4-2
4.2.2LUBRICANTS................................................................................... 4-2
4.3EXTERIOR COVERS................................................................................. 4-3
4.3.1FRONT DOOR, UPPER AND LOWER INNER COVER...................4-3
Upper Inner Cover................................................................................ 4-3
Lower Inner Cover................................................................................ 4-3
4.3.2LEFT COVER ...................................................................................4-4
4.3.3REAR COVER.................................................................................. 4-4
4.3.4RIGHT REAR COVER......................................................................4-5
4.3.5OPERATION PANEL........................................................................ 4-6
4.3.6PAPER EXIT COVER.......................................................................4-7
4.3.7INNER TRAY.................................................................................... 4-8
4.4SCANNER -1 ............................................................................................. 4-9
4.4.1EXPOSURE GLASS......................................................................... 4-9
4.4.2ORIGINAL LENGTH/WIDTH SENSORS........................................ 4-10
Monochrome Scanner Model (D009/D012)........................................ 4-10
Color Scanner Model (D011/D013/D091/D092)................................. 4-11
4.4.3EXPOSURE LAMP ......................................................................... 4-11
Color Scanner Model (D011/D013/D091/D092)................................. 4-11
Monochrome Scanner Model (D009/D012)........................................ 4-13
4.4.4SCANNER MOTOR........................................................................ 4-13
4.4.5SENSOR BOARD UNIT (SBU)....................................................... 4-14
Monochrome Scanner Model (D009/D012)........................................ 4-14
Color Scanner Model (D011/D013/D091/D092)................................. 4-15
When reassembling............................................................................ 4-15
4.4.6LAMP STABILIZER......................................................................... 4-16
4.4.7SIO (SCANNER IN/OUT) BOARD.................................................. 4-16
D009/D011/D012/D013/D091/D092 vi SM
4.4.8SCANNER HP SENSOR ................................................................ 4-17
4.4.9PLATEN COVER SENSOR............................................................ 4-18
4.5SCANNER-2 ............................................................................................ 4-19
4.5.1FRONT SCANNER WIRE............................................................... 4-19
Reassembling the Front Scanner Wire............................................... 4-19
4.5.2REAR SCANNER WIRE................................................................. 4-22
Reassembling the Rear Scanner Wire ............................................... 4-23
4.5.3TOUCH PANEL POSITION ADJUSTMENT ................................... 4-24
4.6LASER UNIT............................................................................................ 4-26
4.6.1CAUTION DECAL LOCATIONS..................................................... 4-26
4.6.2LASER UNIT................................................................................... 4-26
4.6.3POLYGON MIRROR MOTOR ........................................................ 4-28
4.6.4LASER SYNCHRONIZATION DETECTOR.................................... 4-28
4.6.5LD UNIT.......................................................................................... 4-29
Laser Beam Pitch Adjustment............................................................ 4-29
4.7PCDU.......................................................................................................4-32
4.7.1PCDU (PHOTOCONDUCTOR AND DEVELOPMENT UNIT)......... 4-32
Reinstallation...................................................................................... 4-32
4.7.2DRUM.............................................................................................4-33
Re-installation..................................................................................... 4-35
4.7.3PICK-OFF PAWLS.......................................................................... 4-36
Pick-off Pawl Position Adjustment...................................................... 4-36
4.7.4CHARGE ROLLER AND CLEANING ROLLER .............................. 4-37
4.7.5DRUM CLEANING BLADE 1.......................................................... 4-38
Re-installation..................................................................................... 4-38
4.7.6ID SENSOR.................................................................................... 4-39
4.8DEVELOPMENT...................................................................................... 4-40
4.8.1DEVELOPMENT FILTER................................................................ 4-40
4.8.2DEVELOPMENT ROLLER.............................................................. 4-41
Cleaning Procedure............................................................................ 4-41
4.8.3DEVELOPER.................................................................................. 4-43
4.8.4TD SENSOR................................................................................... 4-45
4.9TRANSFER.............................................................................................. 4-46
4.9.1TRANSFER BELT UNIT ................................................................. 4-46
4.9.2TRANSFER BELT........................................................................... 4-47
4.9.3TONER OVERFLOW SENSOR...................................................... 4-49
SM vii D009/D011/D012/D013/D091/D092
4.9.4TRANSFER BELT CLEANING BLADE........................................... 4-49
4.10PAPER FEED..................................................................................... 4-50
4.10.1PAPER FEED UNIT.................................................................... 4-50
Tray 1 and Tray 2............................................................................... 4-50
4.10.2PICK-UP, FEED AND SEPARATION ROLLERS........................ 4-51
Tray 1 and Tray 2............................................................................... 4-51
4.10.3TRAY LIFT MOTOR.................................................................... 4-52
4.10.4RELAY, TRAY LIFT, PAPER END AND PAPER FEED
SENSORS ............................................................................................... 4-53
Tray 1 and Tray 2............................................................................... 4-53
4.10.5REGISTRATION SENSOR......................................................... 4-54
Reinstall the registration sensor ......................................................... 4-55
4.11FUSING.............................................................................................. 4-56
4.11.1FUSING UNIT............................................................................. 4-56
4.11.2WEB ROLLER UNIT................................................................... 4-57
4.11.3BRAKE PAD ............................................................................... 4-57
4.11.4WEB HOLDER ROLLER AND WEB ROLLERS......................... 4-58
Installing a new web holder roller....................................................... 4-60
Installing new web rollers ................................................................... 4-60
4.11.5PRESSURE ROLLER CLEANING ROLLER .............................. 4-61
4.11.6THERMOSTAT........................................................................... 4-62
4.11.7THERMISTOR............................................................................ 4-63
4.11.8HOT ROLLER STRIPPERS........................................................ 4-64
4.11.9FUSING LAMPS......................................................................... 4-65
4.11.10HOT ROLLER AND PRESSURE ROLLER .............................. 4-66
4.12PAPER EXIT...................................................................................... 4-67
4.12.1PAPER EXIT UNIT .....................................................................4-67
4.12.2FUSING EXIT, PAPER OVERFLOW, AND PAPER EXIT
SENSORS ............................................................................................... 4-67
Paper Exit Sensor .............................................................................. 4-68
Paper Overflow Sensor ...................................................................... 4-68
Fusing Exit Sensor............................................................................. 4-68
4.12.3JUNCTION JAM SENSOR ......................................................... 4-68
4.12.4PAPER EXIT MOTOR ................................................................ 4-69
4.13DUPLEX............................................................................................. 4-70
4.13.1DUPLEX UNIT............................................................................ 4-70
D009/D011/D012/D013/D091/D092 viii SM
4.13.2RIGHT DOOR COVER............................................................... 4-72
4.13.3DUPLEX DOOR SENSOR.......................................................... 4-72
4.13.4DUPLEX ENTRANCE SENSOR................................................. 4-73
4.13.5DUPLEX EXIT SENSOR ............................................................ 4-73
4.13.6DUPLEX/BY-PASS MOTOR....................................................... 4-75
4.13.7DUPLEX INVERTER MOTOR.................................................... 4-76
4.14BY-PASS............................................................................................ 4-78
4.14.1BY-PASS PAPER SIZE SENSOR.............................................. 4-78
When reinstalling the by-pass paper size sensor............................... 4-78
4.14.2BY-PASS PAPER END SENSOR............................................... 4-79
4.14.3BY-PASS PICK-UP, FEED AND SEPARATION ROLLER,
TORQUE LIMITER................................................................................... 4-80
4.14.4BY-PASS FEED CLUTCH .......................................................... 4-81
4.15DRIVE AREA...................................................................................... 4-82
4.15.1PAPER FEED CLUTCH.............................................................. 4-82
Tray 1 and Tray 2............................................................................... 4-82
4.15.2DEVELOPMENT PADDLE MOTOR........................................... 4-83
4.15.3TRANSFER/DEVELOPMENT MOTOR ...................................... 4-83
4.15.4DRUM MOTOR........................................................................... 4-84
4.15.5FUSING MOTOR........................................................................ 4-84
4.15.6WEB MOTOR ............................................................................. 4-85
4.15.7PAPER FEED MOTOR............................................................... 4-85
4.15.8TRANSFER BELT CONTACT MOTOR...................................... 4-86
4.15.9REGISTRATION MOTOR........................................................... 4-86
4.15.10TONER SUPPLY MOTOR........................................................ 4-87
4.16ELECTRICAL COMPONENTS........................................................... 4-88
4.16.1CONTROLLER UNIT.................................................................. 4-88
4.16.2HDD UNIT (STANDARD FOR D011/D013/D091/D092)............. 4-88
Before replacing the HDD unit............................................................ 4-88
Replacement Procedure..................................................................... 4-89
After installing the new HDD unit........................................................ 4-89
4.16.3CONTROLLER BOARD.............................................................. 4-90
Before replacing the controller board in the model without HDD........ 4-90
Replacement Procedure..................................................................... 4-90
When installing the new controller board............................................ 4-91
After installing the controller board.....................................................4-91
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