Riello ricloud User manual

RiCloud Control System
User Manual
Boiler RF Receiver (20142446)
Thermostat (20142444)
Wifi Box (20142445)

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SUMMARY
1 GENERAL INFORMATION ....................................................50
1.1 General notices ..................................................................... 50
1.2 What is the RiCLOUD for? ..........................................................51
1.3 Modes of use .........................................................................52
1.4 Glossary of technical terms .....................................................52
1.5 RiCLOUD control Class Declaration, according to the ErP Directive.. 54
2 INSTALLATION ..................................................................56
2.1 Contents of the package ......................................................... 56
2.2 Practical installation diagramspage ......................................... 58
2.3 Technical Data....................................................................... 58
2.4 Three-phase installation ........................................................ 58
3 COMMISSIONING..............................................................65
3.1 User interface........................................................................ 65
3.2 Display ................................................................................. 65
3.3 Setting the date and time....................................................... 65
3.4 Setting the heating/cooling mode ........................................... 66
3.5 Setting the operating mode .....................................................67
3.6 Setting the extra functions...................................................... 69
3.7 Setting the heating/cooling time program in automatic
operating mode .....................................................................70
3.8 Setting the DHW time program .................................................72
3.9 Setting the heating/cooling room setpoint temperature ..............73
3.10 Setting the DHW setpoint temperature .....................................75
3.11 Displaying operating information ............................................76
3.12 Technical menu – Advanced programming............................... 79
3.13 Linking function ....................................................................86
4 ALARMS AND OPERATING STATUSES..................................... 89
4.1 LED notication lights for the WiFi Box and boiler RF receiver **...89
4.2 Boiler and RiCLOUD alarms ...................................................... 90

50
1 GENERAL INFORMATION
1.1 General notices
Please read this manual before installing and using the device.
9 Risk of electric shock. This device should be installed by a qualied
professional and in line with the standards in force for electrical
installations. Always disconnect the power supply before installing.
9 Note to the installer:
−Most of the product parameters are factory set. If the device is activated
without a WiFi connection, the date and time should be set on the
thermostat as a minimum (this information is wiped every time the
batteries are removed and if not updated via the web). All other settings
– such as linking the receiver and the transmitter (for the WiFi Box),
usage mode and temperatures – are pre-congured.
9 These instructions must be read together with the sections of the boiler
manual regarding the room thermostat/boiler remote control. It is
recommended that the device be installed by qualied technicians.
9 RiCLOUD should be installed in the most accessible room for you as regards
controlling the room temperature (usually the living room).
9 As per the standards, RiCLOUD should be positioned 1.5 m from the oor to
make sure that you can easily read the display.
9 RiCLOUD is powered by 2 x AA batteries.
9 RiCLOUD must be kept away from sources of heat or air currents as these
may affect the accuracy of the readings from the incorporated room sensor.
9 Do not open RiCLOUD for any reason, unless to replace the batteries; it does
not require any maintenance to operate.
9 Do not press on the liquid crystal display glass as this may damage the
glass and cause problems with reading the display.
9 To clean the display, use a dry cloth only. Any seepage would damage the
liquid crystal display.

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9 When the WiFi Box is connected in ON/OFF mode to the boiler or another
device via cable, should all the thermostats be faulty or the batteries at,
the Box will show as OFF (no heating/cooling requests). The Wi-Fi Box relay
can be forced on and off manually using the APP.
9 With the WiFi Box connected in OTBus mode to the boiler via cable, should
all the thermostats be faulty or the batteries at, the Box will remain in
the last operating mode. From the APP, you can manually force the boiler
in heating mode on or off when connected to the internet.
9 With RiCLOUD connected (ON/OFF) to the boiler or another device via cable,
should all the thermostats be faulty or the batteries at, the thermostat
relay will remain in the last operating mode.
9 With the WiFi Box connected in ON/OFF or OTBus mode to the boiler via
cable, should there be a power outage, the WiFi box remains in the last
operating mode.
1.2 What is the RiCLOUD for?
The RiCLOUD allows you to check the temperature in your house and the
operation of your boiler without you needing to access it. For reasons of space
optimisation, your boiler may be located outside (for example, on a terrace or
balcony or in an outdoor space); RiCLOUD, on the other hand, is usually installed
in the largest room in the house, where it can be easily checked and adjusted.
Where installed in systems with a boiler which is not equipped with the
specic communication bus, RiCLOUD allows you to check the temperature
of the room where it is installed and consequently send the heat requests
to the house generator with no boiler remote control (domestic hot water
temperature and boiler settings/alarms cannot be managed).
For both types of installation, the RiCLOUD system allows you to check the
temperature in different zones in your house, where there are zone valves
and each one of these is connected to a single additional RiCLOUD (multi-zone
management).
If RiCLOUD is installed together with the WiFi Box and you have a WiFi
internet connection in your home,
RiCLOUD system allows you to carry out
the same functions available via
RiCLOUD itself remotely on a smartphone.

52
1.3 Modes of use
RiCLOUD means you can manage your domestic heating in a more
sophisticated way; you can decide how and when the boiler will come on
to heat your living spaces. In addition, it allows you to set the domestic
hot water temperature, without having to access the boiler panel (where
connected to the boiler via OTBus or a specic communication bus). The
purpose of this manual is to explain each of these ways of using the
device and the related functions.
1.4 Glossary of technical terms
Heating water: the water in the radiators that has been heated by the boiler.
Domestic hot water: the water heated by the boiler which is dispensed from
the domestic taps.
Fault code: this code shows on the display to ag any boiler or RiCLOUD
faults.
Original set-up: this is the control panel conguration after turning on the
device for the rst time or after a reset.
Display: this is the liquid crystal panel where each of the symbols corresponding
to the various functions are shown.
Anti-freeze function: this function ensures that any drops in temperature do
not cause the water inside the pipes to freeze and cause damage to the heating
system. This function is activated when the room temperature drops below 5°C
(this value can be changed by the qualied technical service).
NOTE
This function is active only if the boiler is in the correct operating condition (i.e.
powered and not blocked) and no hydraulic system splitting into sections.
Restore factory settings: this restores the control panel to its original set-up,
resetting any user programming excluding the system clock.
Summer: the heating system is not active in this mode (for example, during the
summer).
The boiler can dispense domestic hot water. If correctly connected and
congured (in cooling mode), RiCLOUD can be used to manage a cooling system
in the summer, turning the relay on in ON/OFF mode, in the opposite way to the
winter operating mode. The relay keeps the user request connected (e.g. a zone
valve) until the room temperature falls below a certain level.
The cooling mode requires a specic system and generator for this purpose.

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Winter: RiCLOUD dispenses domestic hot water and hot water for heating in this
mode.
T1 anti-freeze temperature: this is the temperature used when the rooms are
not lived in.
T2 economy temperature: this is the temperature used when the rooms are not
lived in during the day, at night or when you are on holiday.
T3 comfort temperature: this is the temperature at which you obtain ideal room
heating during the day.
Room temperature: this is the temperature in the room where RiCLOUD is
installed (see "NOTE 1" page 54).
Room setpoint temperature: this is the desired room temperature.
External temperature: this is the temperature outside, read using an
external probe connected to the boiler or read in another way (see "NOTE
2" page 54).
Heating curve: this is the relationship between the external temperature and
the heating ow temperature. Where external temperature data are available
(via an external probe or other method), the heating ow temperature is
automatically adjusted as the external temperature varies in order to maintain a
constant temperature in the room. The heating curve must be set by the installer
on the basis of the geographical location and type of system.
Connection via OTBus communication bus: this is a communication mode
between RiCLOUD and the boiler, where a series of information is exchanged
between the two electronic systems. This proprietary connection can be used
as opposed to the simple ON/OFF (open/closed contact) and is set by the boiler
manufacturer specically for RiCLOUD
Check the compatibility of your boiler with the OTBus connection rst.
ON/OFF connection (boiler room thermostat): this is the simple communication
method between the RiCLOUD and the boiler (or any other unit capable
of receiving this command), where the relay in RiCLOUD (or on the WiFi Box/
receiver) sends an on/off request via the room thermostat (TA) contact on the
boiler. The ON/OFF connection is also used when a request is made to another
system component such as a zone valve or similar.

54
RiCLOUD ON/OFF contact always maintains the same technical characteristics
(RiCLOUD relay, WiFi Box relay, boiler RF receiver relay) wherever it is positioned
and these must be respected when connecting the relay and the components
it controls via cable. NOTE: Never exceed the maximum electrical loads (see page
211).
NOTE 1
The display range for the room temperature is between -7°C and +50°C.
NOTE 2
The display range for the external temperature is between -40°C and +60°C.
Temperatures outside of these ranges are shown as three dashes “- - -”.
1.5 RiCLOUD control Class Declaration, according to the ErP
Directive
With reference to Delegated Regulation (EU) No. 811/2013, the data in the table
can be used to complete the product data sheets and energy labelling of space
heaters, combination heaters, packages of space heater, temperature control
devices and solar devices.
Manufacturer/Brand Model
RIELLO SpA / RiCLOUD RiCLOUD
Possible RiCLOUD congurations, the relative conguration classes and the
energy contribution to the system.
Boiler
characteristics RiCLOUD conguration
Class and
contribution
Boiler with
xed delivery
temperature (ON/
OFF control)
RiCLOUD ON/OFF connection I = 1%
Boiler with
variable delivery
temperature
(controlled by
communication
bus)
Connection via communication bus to
RiCLOUD. Delivery temperature to the
boiler calculated on the basis of one
room temperature only
V = 3%
Boiler with
variable delivery
temperature
(controlled by
communication
bus)
Connection via communication bus to
RiCLOUD. Delivery temperature to the
boiler calculated on the basis of the
room temperature and the external
temperature (given by the external
probe or via the web).
VI = 4%

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Boiler
characteristics RiCLOUD conguration
Class and
contribution
Boiler with
variable delivery
temperature
(controlled by
communication
bus)
Connection via communication bus to
RiCLOUD. Delivery temperature to the
boiler calculated on the basis of at least
3 distinct room temperatures. At least 3
RiCLOUDs (sensors) connected to at least
3 zone valves (actuators) are required.
VIII = 5%
Denition of classes
Class I – On/off room thermostat: a room thermostat that controls the on/off
operation of a heater. Performance parameters, including switching differential
and room temperature control accuracy are determined by the thermostat’s
mechanical construction.
Class V – Modulating room thermostat, for use with modulating heaters: an
electronic room thermostat that varies the ow temperature of the water
leaving the heater dependent upon measured room temperature deviation
from room thermostat set point. Control is achieved by modulating the output
of the heater.
Class VI – Weather compensator and room sensor, for use with modulating
heaters: a heater ow temperature control that varies the ow temperature of
water leaving the heater dependent upon prevailing outside temperature and
selected weather compensation curve. A room temperature sensor monitors
room temperature and adjusts the compensation curve parallel displacement
to improve room comfort. Control is achieved by modulating the output of the
heater.
Class VIII – Multi-sensor room temperature control, for use with modulating
heaters: an electronic control, equipped with 3 or more room sensors, that
varies the ow temperature of the water leaving the heater dependent upon
the aggregated measured room temperature deviation from room sensor set
points. Control is achieved by modulating the output of the heater.

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2 INSTALLATION
2.1 Contents of the package
The WiFi RiCLOUD package contains the following components:
Qty Component Description
1
RiCLOUD = boiler remote control with room
programmable thermostat function (*) or room
programmable thermostat (**).
(*) where there is an active OTBus connection in one of
the following congurations: between the WiFi Box
and the boiler, between the RF receiver (optional) and
the boiler, between RiCLOUD and the boiler,
(**) where the TA connection between the WiFi Box and the
boiler is active
1
WPS/Smartlink Outputs Boiler
WiFi Box = device for communicating with
RiCLOUD programmable thermostat. It can operate
with the Boiler RF receiver (optional) via radio
frequency, with the boiler itself via cable (provided
as standard) and with your home router via a
WiFi connection. Magnetic back so that it can be
attached to the boiler’s metal casing.
1USB power adapter
1
USB cable A – USB Mini B = WiFi Box power cable
1USB cable A = cable connecting the WiFi Box and
the boiler
21.5V AA batteries
1Installer/User Manual

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Qty Component Description
2Screws with plugs
1
OTBus connector (only for boilers without one)
for an OTBus connection between the WiFi
Box and the boiler or the Boiler RF receiver
(optional) and the boiler or RiCLOUD and the
boiler. It can also be used to connect the
external probe (optional).
9 If installing additional RiCLOUDs or boiler RF receivers, you must follow the
procedure to link them to the WiFi Box (see "3.13 Linking function" page
86).
RiCLOUD package contains the following components:
Qty Component Description
1
RiCLOUD = boiler remote control with room
programmable thermostat function (*) or room
programmable thermostat (**).
(*) where there is an active OTBus connection in one of
the following congurations: between the WiFi Box
(optional) and the boiler, between the RF receiver
(optional) and the boiler, and between RiCLOUD and
the boiler,
(**) where the TA connection between the WiFi Box
(optional) and the boiler is active
21.5V AA batteries
1Installer/User Manual
2Screws with plugs
9
If installing additional RiCLOUDs or boiler RF receivers, you must follow
the procedure to link them to the WiFi Box (see "3.13 Linking function"
page 86).

58
2.2 Practical installation
diagramspage
See practical installation diagrams on
page 192.
2.3 Technical Data
See page 210.
2.4 Three-phase installation
Preparation
Before installing the device
Check that the thermostat is
compatible with the boiler (see boiler
installer manual).
The wireless RiCLOUD thermostat
can be installed anywhere, however
the most suitable place should
be chosen taking into account the
following:
−Avoid draughts (A).
−Do not install above sources of
heat (B).
−Avoid direct sunlight (C).
−Position at the appropriate
height (D).
1,5m
A B
C D
Wireless installation does not
require any wiring, making the
process very simple.
RiCLOUD thermostat can also be
installed with wiring, to replace
any existing thermostat, provided
compatibility is checked in advance.
Before installing the boiler control
unit (WiFi Box), disconnect the boiler
from the power supply.
Installation
The following tools are required:
−Phillips screwdriver
−Small slotted screwdriver
−Pliers and wire strippers
Installing RiCLOUD
Remove RiCLOUD from its base;
Fix RiCLOUD base to the wall or
electrical box using the screws
provided, use the optics level in the
plastic wrapping to install RiCLOUD
horizontally.
Using screws other than those
PROVIDED may compromise the correct
closure of the plastic. Make sure that
the screw head is correctly inserted in
the hole.

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RiCLOUD can be installed in one of the
following ways:
Wireless
No wiring is required.
Please check the maximum open-
eld distances shown in RiCLOUD
thermostat technical data.
Loss of radio frequency
communication is agged with alarm
E82. Distances which exceed the
maximum may occasionally generate
an E82 alarm, causing incorrect
system operation.
Wired in ON/OFF mode (room
thermostat contact on RiCLOUD base)
When replacing old thermostats or
as a new wired ON/OFF installation.
RiCLOUD can be connected to a
boiler, zone valve or other device.
The electrical load on RiCLOUD room
thermostat contact must not exceed
the specications for the relay itself
(see page 211). Should the electrical
load not be compatible with the
technical characteristics indicated in
RiCLOUD thermostat technical data,
it is recommended that you use an
additional separation relay.
Connect the cables from the boiler
room thermostat terminal or the
power supply for any zone valves to
RiCLOUD room thermostat terminal.
TA
ON/OFF
Wired in OTBus mode (OTBus contact
on RiCLOUD base).
Direct connection via two wires to
the boiler equipped with the same
communication protocol.
We recommend checking the
maximum cable length between
the WiFi Box and the boiler OTBus
terminal or RiCLOUD and the boiler
OTBus terminal (see page 211). For
the electrical connection to the boiler,
please see the boiler manual.
9 A wired connection via OTBus
between the RiCLOUD and the
boiler is recommended in the
absence of a WiFi Box. With
the above connection and a
WiFi Box, only one zone can be
controlled and operation via the
APP is not guaranteed.
OTBus
PROTOCOL
Insert the 2 x AA batteries provided,
with correct polarity.

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AA
AA
Fit the RiCLOUD onto the base;
Installing the WiFi Box
Description of the WiFi Box
The WiFi Box communicates with
RiCLOUD thermostat or with the boiler
RF receiver only via radio frequency
(wireless).
OUTPUTS
The WiFi Box contains a relay (see
page 211) which replicates RiCLOUD
thermostat relays linked to it. It is ON
if at least 1 of RiCLOUD relays is ON, and
OFF if all of RiCLOUD relays are OFF.
The WiFi Box can be wired to the boiler
OTBus connection. This transforms
the WiFi Box into a wireless receiver
of an OTBus command. All of the
information available in RiCLOUD via
the OTBus connection is repeated
to the receiver which wires it to the
boiler; it is therefore an example
of complex radio frequency
communication.
The relay and OTBus outputs are
identied on the WiFi Box by the term
OUTPUTS and are available via a USB
plug.
The position and distinction between
the 2 outputs on the USB plug are
given below.
USB
USB
mini B
Black TA
Black TA
Red OT
Red OT
never
120 V
USB Outputs/Boiler:
Dry contact TA
ON/OFF relay
max 2 A at 30 VDC
max 0.5 A at 120 VAC
OTBus protocol contact
Never 120 V
Power supply:
USB mini B 5V - 1A
WiFi: IEEE 802.11 b/g/n - 2.4 GHz
Radio frequency: 915 MHz
Power consumption: 0.5 W
Two USB cables are also supplied, one
to provide power via the USB power
adapter and the other to connect the
WiFi Box to the boiler.
120 V

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The cable to connect it to the electrical
power supply is a USB mini.
The USB cable to connect the device
to the boiler has an end with 4
terminals.
The black terminals are for the ON/OFF
connection and are to be connected
to the “boiler room thermostat”
output.
The red terminals are for the
connection via OTBus and are to be
connected to the “OTBus” output on
the boiler.
O T
SE
SE = External sensor
If there is a RF boiler receiver installed
in the system, these do nothing other
than repeat everything that happens
in the WiFi Box on a RF receiver with
the same outputs (ON/OFF and OTBus)
which use the same wiring colours:
Red = OTBus, Black = ON/OFF
WiFi Box connection via OTBus
(only for boilers equipped with a
compatible OTBus protocol)
Connect the red wires of the USB cable
to the boiler OTBus terminal (please
consult the boiler installer manual).
Should the boiler not be equipped
with an OTBus terminal, you can use
an OTBus connector provided in the
WiFi RiCLOUD package (only for boilers
without one).
9 Only one of RiCLOUD system
components (RiCLOUD, WiFi Box
or boiler RF receiver) must be
connected to the boiler via cable
via OTBus.
9 For Family models for interiors
(exterior and recessed versions
are not compatible with this
operating mode), the NEUTRAL
ITRF11 INTERFACE BOARD KIT PART
NO.20047522 must be bought
and the communication
board installed, following the
instructions included in the kit.

62
ON/OFF WiFi Box connection
Connect the black wires of the USB
cable to the boiler room thermostat
terminal (it is recommended that you
consult the boiler installer manual).
9 In the case of RiCLOUD thermostats
wired in ON/OFF mode, or
zone valve microswitches,
it is recommended that you
connect these to the boiler
room thermostat terminal and
wire the WiFi Box to the boiler
via OTBus only (only for boilers
equipped with a compatible
OTBus protocol).
OTBus on the RiCLOUD
OTBus on the boiler
TA
OT
Black cables = TA (ON/OFF)
Red cables = OTBus communication
protocol
Attach the WiFi Box to the boiler
casing using the magnet on the back;
WPS/Smartlink Outputs Boiler
Connect the USB connector on the
previously connected cable to the WiFi
Box OUTPUTS/BOILER output;
WPS/Smartlink Outputs Boiler
USB
Outputs Boiler

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Power the WiFi Box via the relevant
cable and power adapter provided.
Resetting the OTBus connection
auto-conguration function
RiCLOUD is congured to function in
ON/OFF mode.
Should it be connected to an OTBus
communication bus (wired or
wireless/radio frequency), RiCLOUD
auto-congures to the “Boiler remote
control” operating mode.
To restore the thermostat to its original
operating mode (ON/OFF), remove
and then reinsert the batteries.
9 The alarm E82 may be triggered
by a change of operating mode
from OTBus to ON/OFF or vice
versa.
Installing and conguring the
smartphone APP
Download the APP on your
smartphone or tablet;
Create a user account;
MAC: 000000000000
ID WiFi: 0000000000000
WPS/Smartlink Outputs Boiler
Match the WiFi ID of the WiFi Box to
the user account.

64
If you need to link other thermostats
and/or boiler RF receivers to the
WiFi Box via radio frequency, press
the clear button on the WiFi Box for
5 seconds until the LEDs ash at the
same time and set the device to be
linked to the same operating mode
(see "3.13 Linking function" page
86). After making these links, the
system automatically resumes normal
operation.
WPS/Smartlink Outputs Boiler
Link you home modem password to
the WiFi Box via one of the following
methods.
9 Smartphones or tablets must be
connected to the WiFI network
that will be matched to the WiFi
Box.
Smart Link
−Press the Smart Link button
on the WiFi Box once with an
appropriate implement.
−The green and red LEDs start
ashing frequently.
−Select the “Congure WiFi”
eld from the drop-down
menu in the APP, insert your
home modem password and
press the “Connect” button.
The process is complete if the APP
displays the message “Connection
complete”.
9
Once online, the system requires
up to 4 minutes to auto-congure.
WPS (only for modems with this
function)
−Set your home modem to
WPS mode.
−Press the WPS button on the
WiFi Box using an appropriate
implement and hold for 5
seconds until the red and
green LEDs ash frequently.
The link has been made if the red LED
on the WiFi Box ashes frequently
after a few seconds.
9
Once online, the system requires
up to 4 minutes to auto-congure.
WPS/Smartlink Outputs Boiler
Restart the WiFi router after the
operation is completed.
NOTE
For further information, please see
RiCLOUD APP manual.

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3 COMMISSIONING
3.1 User interface
See page 188.
3.2 Display
See page 191.
3.3 Setting the date and
time
From the HOME screen, press the SET/
PROGRAM button twice.
Select the desired eld (hours,
minutes or day) using the FORWARD
or BACK button (time, minutes , day,
month and year).
When day is selected, the
corresponding number ashes and
the message dAY is displayed.
When month is selected, the
corresponding number ashes and
the message Non is displayed.
When year is selected, the
corresponding number ashes and
the message YEA is displayed.
Change the value using the UP or
DOWN buttons.
Press the SET/PROG button to save
and return to the programming
menu, press ESC/MODE to save and
exit the programming menu, or wait
30 seconds to automatically save the
value and return to the home screen.

66
3.4 Setting the heating/
cooling mode
RiCLOUD is default set to heating
mode.
In heating mode, RiCLOUD activates
a request for heat when the room
temperature is below the set
temperature.
In cooling mode, RiCLOUD activates an
ON request (where there is a cooling
system) when the room temperature
is above the set temperature.
From the HOME screen, press the SET/
PROGRAM button to open the user
menu.
Press the FORWARD or BACK button
to select the eld HEATING/COOLING.
Press the SET/PROG button to set.
Press the UP or DOWN button to
select the desired mode.
IN=WINTER
Heating mode.
SU=SUMMER
Cooling mode.
Press the SET/PROG button to save
and return to the programming
menu, press ESC/MODE to save and
exit the programming menu, or
wait 30 seconds to automatically
save the value and return to the
HOME screen
9 If at least one RiCLOUD
thermostat is in cooling mode,
the heating request via OTBus is
not considered.

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3.5 Setting the operating
mode
From the HOME screen, press ESC/
MODE repeatedly
to select one of the following modes:
3.5.1 OFF mode
In OFF mode, RiCLOUD guarantees
the minimum room temperature set
at parameter 01 from the PL technical
menu only.
NOTE
Only if the boiler is in the correct
operating condition (i.e. powered
and not blocked).
In case of an OTBus connection
between the WiFi Box and the boiler
(including other types of connection
via OTBus), the boiler remains OFF if
all RiCLOUD thermostats in the system
are OFF. When the boiler is OFF it does
not provide any heating or domestic
hot water.
3.5.2 SUMMER/DHW mode
RiCLOUD in SUMMER/DOMESTIC HOT
WATER mode. In this mode, the boiler
provides domestic hot water where
requested (instant boiler).
If the parameter 24 CLOC is set to ON;
RiCLOUD follows the time periods set
in the user-programming menu for
DHW, pre-heating the water in the
storage tank (only for boilers with
integrated tank).
The minimum room temperature set
at parameter 01 from the PL technical
menu is, however, guaranteed.
In case of an OTBus connection
between the WiFi Box and the boiler
(including other types of connection
via OTBus), the boiler remains in
SUMMER mode if at least one of the
thermostats is in summer mode and
the others are OFF.