Riello 700VA User manual

UNINTERRUPTIBLE
POWER
SUPPLY
- ON LINE RACK -
Modelli / Models / Modelle / Modèles / Modelos
700 VA ÷ 3000 VA
Manuale d’uso / User’s manual / Bedienungsanleitung /
Manuel d’utilisateur / Manual de usuario

5
GB SAFETY GB
This part of the manual contains precautions that must absolutely be followed as they
relate to SAFETY.
Installation
¾Connect the UPS system only to an earthed shockproof socket outlet.
¾The building wiring socket outlet (shockproof socket outlet) must be easily accessible and close to the
UPS system.
¾Please use only VDE-tested, CE-marked mains cable (e.g. the mains cable of your computer) to connect
the UPS system to the building wiring socket outlet (shockproof socket outlet).
¾Please use only VDE-tested, CE-marked power cables to connect the loads to the UPS system.
¾When installing the equipment, it should ensure that the sum of the leakage current of the UPS and the
connected consumer does not exceed 3.5mA.
Operation
¾This UPS is operated by laymen.
¾Do not disconnect the mains cable on the UPS system or the building wiring socket outlet (shockproof
socket outlet) during operations since this would cancel the protective earthing of the UPS system and of
all connected loads.
¾The UPS system features its own, internal current source (batteries). The UPS output sockets may be
electrically live even if the UPS system is not connected to the building wiring socket outlet.
¾In order to fully disconnect the UPS system, first press the OFF-switch then disconnect the mains.
Maintenance, servicing and faults
¾The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified
maintenance personnel.
¾Caution - risk of electric shock. Even after the unit is disconnected from the mains power supply
(building wiring socket outlet), components inside the UPS system are still connected to the battery and
are still electrically live and dangerous. Before carrying out any kind of servicing and/or maintenance,
disconnect the batteries and verify that no current is present.
¾Only persons adequately familiar with batteries and with the required precautionary measures may
exchange batteries and supervise operations. Unauthorised persons must be kept well away from the
batteries.
¾Caution -Batteries may cause electric shock and have a high short-circuit current. Please take the
precautionary measures specified below and any other measures necessary when working with batteries:
- remove wristwatches, rings and other metal objects
- use only tools with insulated grips and handles.
¾When changing batteries, install the same number and same type of batteries.
¾Do not dispose of batteries in a fire. The batteries may explode.
¾Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
¾Do not dismantle the UPS system.

37
GB USER’S MANUAL GB

38
INTRODUCTION
Thanks you for choosing our product.
Our manufacturer are renowned specialists in the development and production of uninterruptible power supplies
(UPS). The UPS in this range are high quality products, designed and built with care in order to give you the best
performance.
This equipment can be installed by anyone, subject to CAREFULLY AND THOROUGHLY READING
THIS MANUAL.
The manual contains detailed instructions on how to use and install the UPS.
For information on using and getting the best performance from your UPS, this manual should be kept
safely in the vicinity of the UPS and CONSULTED BEFORE TAKING ANY ACTION ON THE UPS.
© Reproduction of any part of this manual, including partial, is strictly prohibited without the prior consent of the manufacturer.
For the purpose of improving it, the manufacturer reserves the right to modify the product described herein at any time and without
notice.

39
CONTENTS
PRESENTATION 40
VIEW OF THE UPS 41
Front Views 41
Rear Views 42
VIEW OF LED INDICATOR PANEL 44
INSTALLATION AND USE 45
OPENING THE PACKAGING AND CHECKING THE CONTENTS 45
INSTALLATION OF HANDLES 46
CONNECTIONS AND FIRST START-UP 46
SWITCHING ON FROM MAINS POWER 46
START-UP FROM BATTERY 47
UPS SHUTDOWN 47
LED INDICATOR PANEL 48
OVERLOADS ON THE UPS 49
COMMUNICATION PORTS 50
RS232 serial port 50
Communication Slot 51
SOFTWARE 51
Monitoring and control software 51
Configuration Software 51
UPS CONFIGURATION 52
ALARMS AND INDICATORS 53
UPS STATUS REPORTS TABLE 53
UPS FAILURE REPORTS TABLE 54
PROBLEM SOLVING 55
TECHNICAL SPECIFICATIONS 56
¾

40
PRESENTATION
This new family of UPS has been designed to offer versatility and reliability.
They use ON LINE technology, which means that the AC power for the load is converted to DC and then back
to AC again to ensure a perfectly sinusoidal output, the frequency and voltage of which are established by
microprocessor digital control and are independent of the input power source. This family of UPS has an
automatic by-pass device that switches the load to mains power in the event of overvoltages or any other power
problems to guarantee continuous power supply even in critical conditions.
This family of UPS is available in two versions:
Standard: provided with batteries inside the UPS or in a separate unit (BATTERY BOX) included in
the packaging.
XL:without batteries inside, but including a powerful batterycharger (max 8A). This series must be
combined with an external battery box, so it is indicated for long autonomy time.
The figures below show the various product versions:
700VA 1000VA /
1000VA XL 1500VA 2200VA / 2200VA XL 3000VA / 3000VA XL
Nominal power [VA] 700 1000 1500 2200 3000
Output nominal voltage [Vac] 220 / 230 / 240
Dimensions W x D x H (1) [mm] 483x390x88 483x390x88 483x480x88
483x480x176 /
483x480x88
483x480x176 /
483x480x88
Weight [Kg] 13 16 / 9 21 38 / 13 39 / 14
(1) Note: 88mm = 2U; 176mm = 4U (2U + 2U); 483mm = 19”

41
PRESENTATION
VIEW OF THE UPS
Front Views
700VA / 1000VA / 1000VA XL / 1500VA
3
2214
2200VA / 2200VA XL / 3000VA / 3000VA XL
3
221 4
BATTERY BOX (included in 2200VA / 3000VA models)
FUSE
25A GL
400V
5
1. LED indicator panel
2. ON button
3. OFF button
4. Communication slot
5. Fuse-holder disconnecting switch

42
PRESENTATION
Rear Views
700VA
1000VA / 1000VA XL
1500VA
2200VA

43
PRESENTATION
1. RS232 serial communication port
2. Cooling fan
3. IEC output sockets (max 10A)
4. Input thermal protection
5. IEC mains input plug
6. Battery expansion socket
7. IEC 16A output socket
2200VA XL
3000VA / 3000VA XL
BATTERY BOX

44
PRESENTATION
VIEW OF LED INDICATOR PANEL
LOAD
100
75
50
25
!
BAT
1 2
4
3
5
6
7
1
Load level indicator
2
Battery level indicator
3
Mains mode indicator
4
Battery mode indicator / Battery low indicator
5
Battery failure indicator
6
Load powered by bypass indicator
7
“Fault/Stand-by” indicator

45
INSTALLATION AND USE
OPENING THE PACKAGING AND CHECKING THE CONTENTS
The first thing to do after opening the packaging is to check the contents
The packaging should contain the following:
UPS
IEC 10A (or 16A) power supply cable
2 IEC-IEC 10A connection cables
RS232 serial cable
handles
CD-ROM software + User manual
IEC 16A loose plug
(only for 3000VA / 3000VA XL)
Battery expansion connector
(only for XL models)
ONLY FOR 2200VA / 3000VA:
BATTERY BOX
Battery expansion cable
Fuse (25A GL)
User's
manual

46
INSTALLATION AND USE
This chapter describes the operations to be carried out to prepare the UPS.
WARNING: the instructions below should be followed scrupulously for your personal safety and that of the
product.
BEFORE CARRYING OUT THE FOLLOWING SEQUENCE OF
OPERATIONS, MAKE SURE THAT THE UPS IS COMPLETELY SWITCHED
OFF AND IS NOT CONNECTED TO THE MAINS OR TO ANY LOAD.
INSTALLATION OF HANDLES
Fasten the handles provided to the sides of the UPS with the appropriate
screws, as shown in the figure at the side.
NOTE: The UPS is compatible for mounting in standard rack cabinets.
Support brackets (guides with L-shaped support) must be used during
installation due to the weight of the UPS.
CONNECTIONS AND FIRST START-UP
1) In models that require/include the BATTERY BOX: first connect the UPS battery expansion plug to one
of the two BATTERY BOX battery expansion sockets with the cable provided.
Note: The BATTERY BOX has two expansion sockets for the connection of several (BATTERY BOX) units
in parallel.
2) Connect the power supply cable to the IEC input plug.
3) Connect the UPS power supply cable to the mains.
4) After a few moments the UPS will be activated, a beep will be emitted and the “Fault/Stand-by” LED
will light. The UPS is now in the stand-by state: this means that the UPS is in a minimum consumption
condition. The microcontroller is powered and carries out supervision tasks and autodiagnostics; the
batteries are charging; the outputs are disconnected; the cooling fans are operating; everything is ready for
the UPS to be started up.
5) Connect the appliance(s) to be powered to the sockets located at the back of the UPS using the IEC-IEC
cables provided or a cable of max. 10 metres in length.
WARNING: do not connect appliances that absorb more than 10A to the IEC 10A sockets. The IEC 16A
socket should be used exclusively for appliances exceeding this value, on those models where it is present.
SWITCHING ON FROM MAINS POWER
1) Press the ON button for at least one second (until a beep sounds). Once it is released, all the LEDs come
on for 1 second and a beep sounds. The UPS then runs a short test on the battery voltage and mains power
status. In normal conditions, after this test, only the “mains” LED, load level and battery level indicators
stay lit (if different lights or audio signals appear/occur, consult the table in the “Alarms and Indicator”
Chapter for further details).
2) Switch on the loads connected to the UPS.
Only for first start-up: check that the UPS is operating correctly after a few minutes:
1. Simulating a black-out by removing the mains power cable
2. The load must continue to receive power, the “battery mode” indicator should light up and the
UPS should beep every 4 seconds.
3. Reconnect the power cable. Normal mains power operation should be restored.

47
INSTALLATION AND USE
START-UP FROM BATTERY
1) With mains not present, press the “ON” button for approx. 1 second (until a beep is heard) and then
release. All the display LEDs will light up for 1 second and the UPS will emit a beep. The battery voltage
is checked and if all is normal, only the battery operation, the load bar and the battery bar LEDs remain lit,
accompanied by an intermittent beep.
2) Switch on the appliances connected to the UPS.
UPS SHUTDOWN
To switch the UPS off, keep the “OFF” key pressed until a beep is heard, then release the button
immediately. All the display LEDs will light up for a few moments, after which, if the input mains is
present, the UPS will go into stand-by mode (“Fault/Stand-by” LED flashing), otherwise it will switch off
completely.
ADDITIONAL FUNCTIONS EXECUTED FROM THE FRONT PANEL
UPS in stand-by operation
To cancel a software programmed shutdown(1) keep the “ON” key pressed down until the 2nd beep is
heard and then release immediately (approx. 5 sec), or keep the “OFF” key pressed down until a beep is
heard and then release immediately (approx. 2 sec).
UPS in operation from mains
To silence the intermittent UPS alarm during the final stage of a software programmed shutdown, keep
the “ON” key pressed down until the 1st beep is heard and then release immediately (approx. 2 sec)
To cancel a software programmed shutdown(1) keep the “ON” key pressed down until the 2nd beep is
heard and then release immediately (approx. 5 sec).
To perform a battery test, keep the “ON” key pressed down until the 3rd beep is heard and then release
immediately (approx. 7 sec). At this point the test will start, indicated by the display LEDs flashing
cyclically. Once finished, if the batteries are good, the UPS returns to operation from the mains with the
usual indications, otherwise, if a battery is faulty or discharged, the “battery fault” LED lights up, which
may or may not be accompanied by an acoustic signal (refer to the tables in the ALARMS and
SIGNALS section for more details)
To display the UPS input mains voltage guideline value on the "battery level indication" bar, keep the
“ON” key pressed down for over 10 sec. (the indication will only appear after the 4th beep). When the
key is released, the normal battery voltage indication will be displayed once again. For more details see
Tab. 2 of paragraph "LED panel indications".
UPS in operation from battery
To silence the intermittent UPS alarm during operation from battery, keep the “ON” key pressed down
until the 1st beep is heard and then release immediately (approx. 2 sec)
N.B. The UPS cannot be silenced when it is in the end of discharge state (1 beep per second)
To cancel a software programmed shutdown(1) keep the “ON” key pressed down until the 2nd beep is
heard and then release immediately (approx. 5 sec).
To shut down the UPS in the event of active programmed shutdown(1), press the OFF key (for
approx. 5 seconds) until the 2nd beep is heard. During the shutdown phase all the LEDs will light up and
the UPS will emit a continuous beep.
(1) For more details on the functions that can be activated via software, consult the software manual on the CD-Rom
provided.

48
INSTALLATION AND USE
LED INDICATOR PANEL
This chapter gives a detailed description of all LED indicator panel.
ICON STATUS DESCRIPTION
Red / Steady Indicates an fault
Red /
Flashing The UPS is in stand-by mode
Green / Steady The UPS is operating on mains power
Green / Flashing The UPS is operating off the bypass
The voltage input is out of the accepted range
Green / Steady The UPS is operating in battery mode and will beep at regular
intervals.
Green / Flashing
When operating off battery power, the UPS signals that it is about to
switch off due to end of discharge. In this state, it beeps at regular
intervals of 1 sec.
Red / Steady Indicates battery failure
Yellow / Steady The loads connected to the UPS are powered by the bypass
Represents the estimated percentage of battery charge by 5 LEDs
(see table 1)
B
A
T
Green / Active
Hold the ON button down for at least 10 seconds to show the input
voltage value (see table 2)
LO
A
D
100
75
50
25
Green – Red /
Active
Indicates the % of load applied to the UPS in relation to the nominal
value. the last icon indicates overload (see table 3)

49
INSTALLATION AND USE
Table 1
Battery LED bar
Battery level 1 2 3 4 5
0%~20% ●
20%~40% ●●
40%~60% ●●●
60%~80% ●●●●
80%~100% ●●●●●
Table 2
Battery LED bar
Input Voltage 1 2 3 4 5
190V~200V ●
200V~230V ●●
230V~250V ●●●
250V~260V ●●●●
>260V ●●●●●
Table 3
Load LED bar
Load level 25 50 75 100 !
0~5%
5~25% ●
25%~50% ●●
50%~75% ●●●
75%~102% ●●●●
>102% ●●●●●
●LED on with steady light
♦LED with flashing light on (1 flash per second)
OVERLOADS ON THE UPS
The following table shows how the UPS reacts when mains and battery overloads occur and indicates the time
that the UPS will remain powered.
OVERLOAD LEVEL LOAD POWER TIMES
(off mains)
LOAD POWER TIME
(off battery)
102% < Load ≤109% Switches to bypass after 30 min Shutdown after 30 min (if battery
back up time allows)
110% <= Load ≤130% Switches to bypass after 30 sec Shutdown after 30 sec
130% < Load ≤150% Switches to bypass after 10 sec Shutdown after 10 sec
Load > 150% Switches to bypass after 0.5 sec Shutdown after 0.5 sec
Short circuit Immediate shutdown Immediate shutdown

50
INSTALLATION AND USE
After switching over to the bypass due to overloading, the UPS powers the loads off mains power and a
continuous alarm will sound. By reducing the load within the 102% threshold, the UPS returns to normal
operating mode.
When the overload level is too high, the input thermal protection is activated and the UPS will be completely
shutdown.
To restore normal operation, reduce the load so that it is within the 102% threshold and restore thermal
protection by pressing the relevant button on the rear of the UPS and then switch on again.
To restore normal operation following failure due to overloading (continuous beep and load not powered),
reduce the load so that it falls within the 102% threshold. Hold the OFF button down until the continuous beep
stops and then release it. Wait until the UPS is completely shutdown and then switch on again.
COMMUNICATION PORTS
The UPS has the following communication ports (see UPS views):
¾RS232 serial port
¾COMMUNICATION SLOTS: expansion slots for additional interface cards
RS232 serial port
The RS232 serial port allows the connection of a PC (COM port) by means of a pin-to-pin serial cable
(provided(1)). This is a plug & play type connection.
RS232 CONNECTOR
21345
7986
PIN No. SIGNAL
1 Contact closed: UPS failure/Bypass/Alarm (2)
2 TXD
3 RXD/SD (remote shutdown)
(3)
4
5 GND
6 +12Vdc interface power input
7 PNP Signal
8 Contact closed: battery low pre-alarm (2)
9 Contact closed: battery mode (2)
(1) If a different cable is used, it should be of the pin-to-pin type with a max. length of 3 metres.
(2) Optoisolated contact max. +35Vdc / 15mA.
(3) SD: With UPS in operation from battery, the UPS will perform a complete shutdown when +5~15Vdc is applied
(between PIN 3 and PIN 5) for at least 20 seconds.

51
INSTALLATION AND USE
Communication Slot
All UPS come with an expansion slot for optional communication boards so that the unit is compatible with the
main communication standards.
Some examples:
•Serial port duplexer
•Ethernet network agent with TCP/IP, HTTP and SNMP protocols
•RS232 + RS485 port with JBUS / MODBUS protocol
For more details on the options available, visit the manufacturer’s web site.
SOFTWARE
The CD-Rom provided includes two software programmes that allow the user to perform UPS monitoring,
control and configuration operations.
Monitoring and control software
The UPSmon software ensures efficient and intuitive UPS management, by displaying all the most
important information such as input voltage, applied load, battery capacity, etc.
It can also automatically execute programmed shutdown/start-up operations, shutdown of the O.S., sending of e-
mails, sms and network messages when specific user-selected events occur.
Installation Operations:
•Connect the UPS RS232 communication port to a COM port on the PC using the serial cable provided.
•Insert the CD-Rom and select the operating system required.
•Follow the installation instructions. .
•For more detailed information on the installation and use of the software, refer to the software manual in the
Manuals folder on the CD-Rom provided.
Visit the manufacturer’s web site to check whether a more recent version of the software is available.
Configuration Software
UPSTools software allows the user to configure the UPS and provides a full view of the system parameters and
status through the RS232 serial port.
Refer to the paragraph UPS Configuration for a list of the possible configurations available.
Installation Operations:
•Connect the UPS RS232 communication port to the COM port on the PC using the serial cable provided.
•Follow the installation instructions given in the software manual in the UPSTools folder on the CD-Rom
provided.
Visit the manufacturer’s web site to check whether a more recent version of the software is available.

52
INSTALLATION AND USE
UPS CONFIGURATION
The following table lists all the possible configurations available so as to best adapt the UPS to user
requirements. The configuration may be modified only by using the configuration software provided
(UPSTools).
FUNCTION DESCRIPTION PREDEFINED POSSIBLE CONFIGURATIONS
Automatic Restart Automatic restart when
mains power returns Enabled. •Disabled
•Enabled
Battery low alarm
Remaining battery charge
level setting for the
battery low alarm
3 min. 1 - 99 in steps of 1 minute
Output frequency Allows the user to select
the output frequency. 50Hz
•50Hz
•60Hz
•Auto (depending on the UPS input frequency
it will operate at 50 or 60 Hz)
Output voltage Allows the user to select
the output voltage 230 Vac
•220 Vac
•230 Vac
•240 Vac
Bypass voltage
threshold
Selects the voltage range
accepted for switching
over to bypass
Low: 180V
High: 264V
Low:180 ÷ 200 in steps of 1V
High: 250 ÷ 264 in steps of 1V
Battery capacity Allow the user to set the
capacity of battery
Standard: 7.2Ah
ER: 65Ah
The user must set the capacity of battery if the
actual capacity is different from the default
value.

53
ALARMS AND INDICATORS
UPS STATUS REPORTS TABLE
The following table describes the light and audio indicators that appear/sound during normal UPS operation.
Load level Battery level
UPS Status
1 2 3 4 5 1 2 3 4 5
Mains
LED
Battery
LED
By-
pass
LED
Battery
failure
LED
Failure/
Fault
LED
Audio
Alarm
Standby ♦
Bypass Load level Battery level
♦●
Line Load level Battery level
●
Battery
normal ●1 beep every 4s
Battery
Battery
low
Load level Battery level
♦
1 beep per
sec.
Test
phase ♦(cyclically)
Battery test Test over:
If the
battery <
test
voltage
Load level Battery level
● ●
6 beeps
(2 per
second)
Mains
normal ♦♦
During
countdown
of auto
restart Mains
abnormal
♦♦
Line
mode ●♦
During
countdown
of shutdown Battery
mode
Load level Battery level
♦
1 beep
every 4s
(During
the final
phase of
the
shutdown)
●LED on with steady light
♦LED on with flashing light (1 flash per second)