Riello Sentinel Dual SDL 3300 Guide

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2
GB
SAFETY
6
USER’S MANUAL
41
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3
INTRODUCTION
Thanks you for choosing this product of the Sentinel Dual range.
Riello UPS are renowned specialists in the development and production of uninterruptible power supplies
(UPS). The UPS in this range are high quality products, designed and built with care in order to give you the
best performance.
This equipment can be installed by anyone, subject to CAREFULLY AND THOROUGHLY READING
THIS MANUAL.
The manual contains detailed instructions on how to use and install the UPS.
For information on using and getting the best performance from your UPS, this manual should be
kept safely in the vicinity of the UPS and CONSULTED BEFORE TAKING ANY ACTION ON THE
UPS.
ENVIRONMENTAL PROTECTION
During the development of its products, the company uses extensive resources with regards to all
environmental aspects.
All our products pursue the objective defined in the environmental management system developed by the
company in compliance with standards in force.
No hazardous materials such as CFC, HCFC or asbestos are used in this product.
When evaluating packaging, the choice of material has been made favouring recyclable materials.
For correct disposal, please separate and identify the type of material of which the packaging is made in the
table below. Dispose of all material in compliance with standards in force in the country in which the product
is used.
Description
Material
Pallet
Heat-treated pine
Packaging corner
Stratocell/cardboard
Box
Cardboard
Adhesive pad
Stratocell
Protective bag
HD Polyethylene
DISPOSING OF THE PRODUCT
The UPS contains internal material that (in case of dismiss / disposal) are considered TOXIC and
HAZARDOUS WASTE, such as electronic circuit boards and batteries. Treat these materials according to
the laws applicable referring to qualified service personnel. Their proper disposal contributes to respect the
environment and human health.
© Reproduction of any part of this manual, including partial, is strictly prohibited without the prior consent of the manufacturer.
For the purpose of improving it, the manufacturer reserves the right to modify the product described herein at any time and without
notice.
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4
CONTENTS
PRESENTATION 5
UPS VIEWS 6
DISPLAY MASK VIEW 7
INSTALLATION 8
OPENING THE PACKING AND CHECKING CONTENTS 8
TOWER VERSION 9
RACK VERSION 10
USE 11
CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 11
SWITCHING ON FROM THE MAINS 11
SWITCHING ON FROM THE BATTERY 11
SWITCHING THE UPS OFF 11
DISPLAY PANEL INDICATIONS 12
UPS status indicators 12
Measurements display area 13
Configuration area 15
MODES OF OPERATION 16
UPS CONFIGURATION 17
COMMUNICATION PORTS 19
RS232 and USB connectors 19
Communication Slot 19
SOFTWARE 20
Monitoring and control software 20
Configuration software 20
BATTERY PACK 21
REPLACEMENT OF THE BATTERY PACK 21
PROBLEM SOLVING 22
ALARM CODES 24
TECHNICAL DATA TABLE 26
FERRITE INSTALLATION ADDENDUM 27
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5
PRESENTATION
The new Sentinel Dual UPS family has been designed with a special eye to versatility. These UPS,
depending on the user’s requirements, can in fact be installed either in tower version or in rack version (by
means of a suitable handles kit option). The 2 different product versions are shown below:
The UPS also has a dedicated battery pack that permits easy replacement of the batteries (hot swap), entirely
safely for the operator, thanks to the protected connection system.
SDL 3300
SDL 4000
Nominal power
[VA]
3300
4000
Nominal voltage
[Vac]
220 / 230 / 240
Dimensions H x L x D
[mm]
455 x 175 x 520 (1)
Weight
[Kg]
38
(1) In the rack version, with the handles installed, the H dimension changes as follows: 483mm x 175mm x 520mm (H x
L x D)
Note: 175mm = 4U
483mm = 19”
Tower
Rack
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6
PRESENTATION
UPS VIEWS
Cable with
terminal
Battery pack
Manual bypass
switch
Release slots
Extractable/rotatable
display mask
General switch
Removable front
panel
Front view
USB
communication
port
Cooling
fans
Battery expansion
connector
RS232 communication port
COMMUNICATION SLOT
Expansion slot
Input thermal protection
IEC 16A Inlet
IEC 10A outlets
IEC 16A outlet
Rear view
(front panel off)
(front panel on)
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7
PRESENTATION
DISPLAY MASK VIEW
1
Operating normally
2
Operating on mains power
3
Operating on battery power
4
Load powered from bypass
5
Battery back-up indicator
6
Load level indicator
7
Configuration area
8
Maintenance action required
9
Timer
10
Measurements display area
11
Stand-by/alarm
LCD
Display
“ON” button
“SEL / SET” button
“STBY” button
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8
User's
manual
INSTALLATION
OPENING THE PACKING AND CHECKING CONTENTS
After opening the pack, the first thing to do is make a check of the contents.
The pack should contain:
UPS
Power cord
(Schuko plug –IEC 16A socket)
2 IEC 10A connection cables
IEC 16A spare socket
2 plastic covers
(top panels)
2 plastic keys
for releasing the display
RS232 serial cable
User manual + CD-ROM with software
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9
INSTALLATION
TOWER VERSION
This chapter describes the work needed to prepare the UPS for use in tower version.
WARNING: for your own safety and that of your product, it is important that you follow the instructions
given below exactly.
BEFORE PROCEEDING TO PERFORM THE SEQUENCE OF
OPERATIONS DESCRIBED, MAKE SURE THAT THE UPS IS SWITCHED
OFF COMPLETELY AND IS NOT CONNECTED TO THE ELECTRICAL
MAINS OR LOAD OF ANY KIND
Once removed from its packaging, the UPS is already prepared for installation in tower configuration.
To complete the configuration, all that is needed is to fit the two plastic covers provided on the top part of
the UPS, as described below:
the 2 covers have a snap-fit fastening system:
identify the special holes for mounting of the covers in the top part
of the UPS and, taking the utmost care, fit the covers exerting a
slight pressure (see figure to the side).
Note: as the covers are perfectly identical, they can both be fitted
in either of the areas (front/back) on the top of the UPS without
any problem.
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10
INSTALLATION
RACK VERSION
This following describes the work needed to convert the UPS into rack version.
WARNING: for your own safety and that of your product, it is important that you follow the instructions
given below exactly.
BEFORE PROCEEDING TO PERFORM THE SEQUENCE OF
OPERATIONS DESCRIBED, MAKE SURE THAT THE UPS IS SWITCHED
OFF COMPLETELY AND IS NOT CONNECTED TO THE ELECTRICAL
MAINS OR LOAD OF ANY KIND
1 - First and foremost, remove the 4 feet on the
bottom of the UPS. Set the UPS horizontal,
taking the utmost care and using a small,
flat blade screwdriver lift gently the pin
placed in the centre of the foot. Once raised,
take the pin out from the base of the UPS.
Repeat this sequence for the other
remaining feet. The exact sequence is
depicted in the figure to the side:
2 - With all the feet removed, now proceed to rotate the display mask. Slip
the keys provided into the release slots on the sides of the display mask
and exert a slight pressure, just enough to release the mask from the
UPS, as demonstrated in the drawing on the side.
3 - WARNING: The display mask is connected to the UPS by a special cable. This means that you must
extract the mask taking extreme care and avoiding violent jerks or other brusque movements, so as to
avoid possibly damaging the display and/or the UPS. DO NOT TRY IN ANY WAY TO
SEPARATE THE DISPLAY MASK FROM THE UPS.
4 - Rotate the mask by 90° in the anti-clockwise direction and fasten it to the UPS again, inserting it
gently into the housing until a slight clicking noise is heard and the mask remains in position.
5 - Rotate the UPS by 90° clockwise taking the utmost care.
6 - At this point, with the UPS in the horizontal position, attach the handles
to the side of the UPS with the appropriate screws as depicted in the
figure to the side. (handles and screws are include in the handles kit
option)
NOTE: The UPS is compatible with assembly in standard rack cabinets of 600mm x 800mm or greater (in
depth). In rack type installation, given the weight of the UPS, use of the support brackets is
compulsory (guide with L-shape support). For the same reason, it is recommended that you install
the UPS in the bottom part of the rack cabinet.
1 2
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11
USE
CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME
1) Install upstream of the apparatus a 16A magneto-thermal switch with intervention curve B or C.
2) Connect the power cord supplied with the UPS to the IEC 16A inlet socket.
3) Connect the power cord from the UPS to the mains.
4) Press the main switch on the front panel.
5) After a short time, the UPS comes on, the display lights, a beep sounds and the icon blinks.
The UPS is in stand-by mode: this means that the UPS is in a minimum consumption condition. The
microcontroller is powered and performs its supervision and self-test task; the batteries are charging;
everything is ready for activation of the UPS. There is also a stand-by operating mode when in
battery-powered operation, provided the timer has been activated.
6) Connect the item(s) of equipment to be powered to the outlets on the rear of the UPS using the cable
supplied or another cable of max. length 10 metres.
WARNING: do not connect equipment that absorbs more than 10A to the IEC 10A outlets. For
equipment items exceeding this level of absorption, use only the IEC 16A socket.
7) Check the machine settings on the display (see the section: Configuration area)
SWITCHING ON FROM THE MAINS
1) Press the “ON” button. After it has been pressed, all the icons on the del display light for 1 second
and the UPS sounds a beep.
2) Switch on the equipment item(s) connected to the UPS.
Only when switching on for the first time: after about 30 sec. have elapsed, check that the UPS is
working properly:
1. Simulate a black-out by opening the switch placed upstream of the UPS.
2. The load must continue to be powered, the icon on the display must light, and a beep must
be heard every 4 seconds.
3. When the upstream switch is closed again, the UPS should return to mains-powered operation.
SWITCHING ON FROM THE BATTERY
1) Press the main switch on the front panel.
2) Hold the “ON” button down for at least 5 seconds. All the icons on the display light for 1 second and
the UPS sounds a beep.
3) Switch on the equipment item(s) connected to the UPS.
SWITCHING THE UPS OFF
To switch the UPS off, hold down the “STBY” button for at least 1.5 seconds. The UPS returns to stand-by
mode and the icon starts blinking:
a. If the mains line is up, to switch the UPS off completely, press the main switch, bringing this
switch back into its original position (raised position).
b. If the UPS is on battery-powered operation and the timer has not been set, it switches off
completely and automatically after 5 seconds. If on the other hand, the timer is set, to switch the
UPS off, hold the “STBY” button down for at least 5 seconds. If you want the UPS to remain
switched off completely when the mains power returns, then press the main switch (see step a.).
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12
USE
DISPLAY PANEL INDICATIONS
This chapter will describe in depth all the items of information that may be posted on the LCD.
For easier understanding, we can divide the information displayed into three main groups:
UPS status indicators
Measurements display area
Configuration area
UPS status indicators
ICON
STATUS
DESCRIPTION
Fixed
Indicates presence if a problem
Blinking
The UPS is in stand-by mode
Fixed
Indicates UPS operating normally
Fixed
The UPS is working on mains power
Blinking
The UPS working on mains power, but the output voltage is not
synchronized with the mains voltage
Fixed
The UPS is working on battery power. When in this condition, the UPS
emits a beep at 4-second regular intervals.
Blinking
End of discharge early warning. Indicates that the battery’s back-up is
running out. In this condition, the UPS emits a beep at 1-second regular
intervals.
Fixed
Indicates that the loads connected to the UPS are being powered by the
bypass
Dynamic
Indicates the estimated percentage back-up
Dynamic
Indicates the % load applied to the UPS with respect to the nominal
value
Blinking
Maintenance action is needed
Fixed
Indicates that the timer is activated (programmed switch-on or switch-
off). The timer can be activated/de-activated through the software
supplied
Blinking
1 minute to go before the UPS is switched on again or 3 minutes until it
is switched off
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13
USE
Measurements display area
The most important measurements relating to the UPS may be displayed on the display screen.
When the UPS is switched on, the display shows the mains voltage value.
To move on to display something else, press the “SEL / SET” button repeatedly until the desired
measurement value appears.
If a failure/alarm occurs (FAULT) or the machine stops (LOCK), the display will automatically display the
type of problem and the corresponding alarm code.
A number of examples are shown below:
SAMPLE GRAPHIC (1)
DESCRIPTION
Mains voltage
Mains frequency
UPS output voltage
Output voltage frequency
Remaining battery backup
Battery charge percentage
SAMPLE GRAPHIC (1)
DESCRIPTION
Total battery voltage
Percentage load applied
Current absorbed by the
load
Temperature of the
cooling system of the
UPS internal electronics
Fault / Alarm(2): the
corresponding code is
displayed
Lock (2): the
corresponding code is
displayed
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(1) The values given in the pictures of the table are purely indicative.
(2) The FAULT / LOCK codes will only be displayed if they are active at that time (in presence of a failure/alarm or
machine stoppage).
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15
USE
Configuration area
The configuration area contains the main operating parameters of the UPS and displays its current status. The
parameters found in this area can be modified by taking action directly from the display panel.
SETTABLE PARAMETERS:
Frequency: output voltage frequency
Voltage: Output voltage
Mode: UPS operating mode
The picture to the side depicts the area of the display reserved
for settings (configuration area), with the three settable
parameters in view.
How to proceed:
To enter the configuration area hold down the “SEL / SET” button for at least 2 sec.
The word “SET” lights and an arrow ( ► ) appears to the left of Frequency.
The arrow indicates the setting selected. To change the selection of the parameter to be modified,
press the “SEL / SET” button.
To change the item selected, press the “ON” button.
To exit from the configuration area, hold the “SEL / SET” button down for at least 2 sec.
POSSIBLE SETTINGS
Frequency: □ 50 Hz □ 60 Hz □ Off (frequency self-teach)
Voltage: □220 V □ 230 V □ 240 V
Mode: □ON LINE □ ECO □ SMART □ STBYOFF
NOTE: For the change in configuration of output frequency to become effective, the UPS must be switched
off completely and switched on again (by the main switch).
THE PARAMETERS VOLTAGE AND OUTPUT FREQUENCY MUST BE
COMPATIBLE WITH THOSE OF THE LOAD POWERED BY THE UPS
Frequency
Voltage
Mode
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USE
MODES OF OPERATION
The mode that gives the load maximum protection is ON LINE mode (default), where the energy intended
for the load undergoes a double conversion and is reconstructed on the output in a perfectly sinusoidal way
with frequency and voltage fixed by the precision digital control provided by a microprocessor fully
independently of the input (V.F.I.). *
Besides the traditional ON LINE double conversion operating mode, it is also possible to set the following
modes:
ECO (LINE INTERACTIVE)
SMART ACTIVE (shown on the display as “SMART”)
STAND-BY OFF (shown on the display as “STBYOFF”)
For optimized efficiency, in ECO mode, the load is powered normally from the bypass. If the mains exits
from its specified tolerances, the UPS switches to the normal ON LINE double conversion operating mode.
About five minutes after the mains has returned inside tolerance, the load is again switched to bypass.
Where a user is unable to decide between the most suitable operating mode (ON LINE or ECO), he can leave
the choice to SMART ACTIVE mode in which, in relation to statistics regarding the quality of the mains
power supply, the UPS autonomously decides which mode to configure itself in.
Finally in STAND-BY OFF mode, operation is as a back-up device:
with mains line present, the load is powered down, whereas when a black-out occurs the load is powered by
the inverter through the batteries.
*The output voltage rms value is fixed by precision, microprocessor control independently of the input voltage,
whereas the output voltage frequency is synchronised (inside a tolerance that is user-settable) with that of the input to
allow use of the bypass. Outside this tolerance range, the UPS desynchronises, adopting the nominal frequency and the
bypass cannot be used any more (free running mode).
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17
USE
UPS CONFIGURATION
The following table illustrates all the possible configurations that users have at their disposal to best adapt
the UPS to their needs.
LEGEND:
Indicates that the configuration can be modified, both via the configuration
software supplied and also by means of action on the display panel.
Indicates that the configuration can be modified only through the configuration
software supplied.
FUNCTION
DESCRIPTION
PREDEFINED
POSSIBLE CONFIGURATIONS
MODE
Output frequency
Selects the nominal
output frequency
Auto
50 Hz
60 Hz
Auto: automatic self-teaching of the
input frequency
Output voltage
Selects the nominal
output voltage
230V
220V
230V
240V
220 ÷ 240 in steps of 1V
(only through the software)
Operating mode
Selects one of the 4
different modes of
operation
ON LINE
ON LINE
ECO
SMART ACTIVE
STAND-BY OFF
Switch-on delay
Delay time for
automatic switching
on again after the
mains returns
5 sec.
Disabled
1 ÷ 255 in steps of 1 sec.
Switch-off due to
minimum load
Automatic UPS
switch-off when in
battery-powered
operation, if the load
is less than 5%
Disabled
Enabled
Disabled
Back-up
limitation
Maximum battery
operation time
Disabled
Disabled (full battery discharge)
1 ÷ 65000 in steps of 1 sec.
End of discharge
early warning
Estimated remaining
back-up time for the
end of discharge early
warning
3 min.
1 ÷ 255 in steps of 1 min.
=
=
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USE
FUNCTION
DESCRIPTION
PREDEFINED
POSSIBLE CONFIGURATIONS
MODE
Battery test
Time interval for the
automatic battery test
40 hours
Disabled
1 ÷ 1000 in steps of 1 hour
Alarm threshold
for maximum
load
Selects the overload
user limit
Disabled
Disabled
0 ÷ 103 in steps of 1%
Display
brightness
Selects the level of
brightness of the LCD
Maximum
Minimum ÷ Maximum in 20 steps
Sound alarm
Selects the mode of
operation of the sound
alarm
Reduced
Normal
Reduced: does not sound for
momentary intervention of the bypass
ADVANCED FUNCTIONS
Input frequency
tolerance
Selects the permitted
range for the input
frequency for
switchover to bypass
and for output
synchronization
± 5%
± 0.25%
± 0.5%
± 0.75%
± 1 ÷ ±10 in steps of 1%
Bypass voltage
thresholds
Selects the permitted
voltage range for
switchover to bypass
Low: 180V
High: 264V
Low : 180 ÷ 200 in steps of 1V
High: 250 ÷ 264 in steps of 1V
Bypass voltage
thresholds for
ECO
Selects the permitted
voltage range for ECO
mode operation
Low: 200V
High: 253V
Low:180 ÷ 220 in steps of 1V
High: 240 ÷ 264 in steps of 1V
Sensitivity of
intervention for
ECO mode
Selects the sensitivity
of intervention during
operation in ECO
mode
Normal
Low
Normal
High
Load power
supply in stand-
by
Power supply of the
load on bypass with
UPS switched of
(stand-by status)
Disabled
(load NOT
powered)
Disabled (not powered)
Enabled (powered)
Bypass operation
Selects the mode for
use of the bypass line
Normal
Normal
Disabled with input/output
synchronization
Disabled without input/output
synchronization
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19
USE
COMMUNICATION PORTS
The following communication ports are found on the rear of the UPS (see UPS Views):
RS232 connector
USB connector
Expansion slots for additional COMMUNICATION SLOT interface cards
RS232 and USB connectors
RS232 CONNECTOR
USB CONNECTOR
1 2
34
PIN #
SIGNAL
PIN #
SIGNAL
1
Contact closed: UPS stopped *
1
VBUS
2
TXD
2
D-
3
RXD
3
D+
4
4
GND
5
GND
6
7
+12Vdc interface power supply input
8
Contact closed: end of discharge early warning *
9
Contact closed: battery-powered operation *
* Optoisolated contact max. +30Vdc / 10mA
Communication Slot
The UPS is provided with an expansion slot for optional
communication cards (see the figure to the side) that enable the
machine to carry out dialog using the main communication standards.
Some examples:
Second RS232 port
Serial port duplexer
Ethernet network agent with TCP/IP, HTTP and SNMP protocol
RS232 + RS485 port with JBUS / MODBUS protocol
For more information on the accessories available, consult the
manufacturer’s web site.
UPS
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USE
SOFTWARE
UPS PC
RS232
Monitoring and control software
The PowerShield3software provides effective and intuitive management of the UPS, displaying all the most
important information, such as input voltage, load applied, and battery capacity.
It is also able to automatically effect operations such as shutdown, transmission of e-mails, SMS and
network messages when particular events that can be selected by the user occur.
Installation procedure:
Connect the UPS’s RS232 communication port to a COM communication port on the PC by means of
the serial cable provided*or connect the USB port on the UPS to a USB port on the PC using a USB
standard cable*.
Download the software from www.riello-ups.com, selecting the desired operating system.
Follow the installation program instructions.
For more detailed information about installation and use, refer to the software manual which can be
downloaded from our website www.riello-ups.com.
Configuration software
Using special software, it is possible to configure the most important UPS parameters.
For a list of possible configurations, refer to the UPS configuration paragraph.
* You are advised to use a cable of max. length 3 metres.
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