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7.0 Troubleshooting
Erratic or inaccurate readings could result from the following:
1) The vehicle is NOT parked on a level surface: parking on a sloped or banked surface will
cause the vehicle weight distribution to shift between the axle groups.
2) The vehicle’s brakes are on: when the vehicle brakes are set they could apply additional
pressure or torque on the suspension air bags. This will cause the suspension to have a
different air pressure then what is actually needed to hold up the given weight.
3) The vehicle is parked on an uneven or rough surface: if one or more of the vehicle’s wheels
are in a pothole, that could result in additional pressure or torque on the suspension air bags.
This will cause the suspension to have a different air pressure then what is actually needed to
hold up the given weight.
4) The height control valve (HCV) is malfunctioning and/or broken: if the HCV is not
functioning correctly, then the air pressure applied to the suspension system could be
inconsistent and/or erratic. To test for a HCV problem, follow steps 1 to 5 of the operating
instructions (the vehicle should be loaded). Write down the weight reading from the load
scale. Then, drive the vehicle around the block and return to the same location. Follow steps
1 to 5 of the operating instructions again to get a second reading for the load scale. If the
two readings are significantly different than the HCV might be malfunctioning and/or
broken.
5) There is a significant air leak in the suspension system: if there is an air leak within the
suspension system, this could cause the HCV to refill the suspension at regular intervals to
maintain the vehicles ride height. If there is a significant leak, the gauge display will slowly
decrease in value and then quickly increase in value when the HCV refills the suspension
system.
6) The buttons on the touchscreen do not work: if the buttons on the touchscreen become
inactive, or difficult to use, you will need to re-calibrate the touchscreen. To do this, follow
these steps: 1) Turn the vehicle off. 2) Press your finger on the face of the touchscreen and
hold it there. 3) Turn the vehicle back on. 4) Follow the screen prompts to re-calibrate the
touch-panel. For best results, use a rubber eraser from a standard pencil.