Rimage Producer III 6100N User manual

User Guide
This manual provides the information needed
to operate the Rimage Producer III, identify the
autoloader parts, and align the printer.
Benutzerhandbuch ユーザー ガイド Manuale per l’utente Guía del usuario Manuel d’utilisation
Producer™ III
User Guide
8100N
7100N
6100N/6100

Corporate Headquarters:
Rimage Corporaon
7725 Washington Avenue South
Minneapolis, MN 55439 USA
800-553-8312 (toll free US)
Service: [phone] (Internaonal)
Fax: [phone]
European Headquarters:
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Tel: [phone]
Fax: [phone]
Rimage Corporaon reserves the right to make
improvements to the equipment and soware described
in this document at any me without any prior noce.
Rimage Corporaon reserves the right to revise this
publicaon and to make changes from me to me in the
content hereof without obligaon of Rimage Corporaon
to nofy any person or organizaon of such revisions or
changes.
This document may contain links to web sites that were
current at the me of publicaon, but may have moved or
become inacve since. This document may contain links
to sites on the Internet that are owned and operated by
third pares. Rimage Corporaon is not responsible for the
content of any such third-party site.
©2009, Rimage Corporaon
Rimage® is a registered trademark of the Rimage
Corporaon. Rimage Producer™, Everest™ and PrismPlus!™
are trademarks of the Rimage Corporaon. Dell®is
registered trademark of Dell Computer Corporaon.
FireWire® is a registered trademark of Apple Computer,
Inc. Windows® is a registered trademark of Microso
Corporaon.
All other trademarks and registered trademarks are the
property of their respecve owners.
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English

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i
Contents
Introducon ..................................................................................................................................................... 1
About this User Guide ................................................................................................................................................................................... 1
About Your Product ....................................................................................................................................................................................... 1
Important Informaon ..................................................................................................................................... 3
Support Informaon ...................................................................................................................................................................................... 3
Learn More Online ........................................................................................................................................................................................ 3
Technical Support .......................................................................................................................................................................................... 3
Opcal Disc Recording Soware Disclaimer .................................................................................................................................................. 4
Safety and Compliance Informaon .............................................................................................................................................................. 4
Safety Precauons ..................................................................................................................................................................................... 4
Compliance Informaon ............................................................................................................................................................................ 5
Producer III Specicaons ............................................................................................................................................................................. 6
Idenfy the Parts of the Producer III................................................................................................................. 9
Front View ..................................................................................................................................................................................................... 9
Back View .................................................................................................................................................................................................... 10
Parts Informaon......................................................................................................................................................................................... 11
Status Light .............................................................................................................................................................................................. 11
Operator Panel ........................................................................................................................................................................................ 11
Operator Buon ...................................................................................................................................................................................... 11
Disc Dispenser (6100, 6100N, and 8100N Only) ...................................................................................................................................... 11
Beeper ..................................................................................................................................................................................................... 11
Operate the Producer III ................................................................................................................................. 12
Power On the Producer III ........................................................................................................................................................................... 12
Power O the Producer III ........................................................................................................................................................................... 12
Pause the Producer III ................................................................................................................................................................................. 12
Install the Carousel ...................................................................................................................................................................................... 13
Remove the Carousel .................................................................................................................................................................................. 13
Load the Discs .............................................................................................................................................................................................. 14
Unload the Discs .......................................................................................................................................................................................... 14
Set Your Prinng Preferences ...................................................................................................................................................................... 14
Maintain the Producer III................................................................................................................................ 15
Overview ..................................................................................................................................................................................................... 15
Cauonary Informaon ............................................................................................................................................................................... 15
Preventave Maintenance Schedule ........................................................................................................................................................... 15
Diagnosc Tests ........................................................................................................................................................................................... 16
Access and Select Diagnosc Tests .......................................................................................................................................................... 16
Access Diagnosc Mode ................................................................................................................................................................................................ 16
Select a Diagnosc Test .................................................................................................................................................................................................. 16
Exit Diagnosc Mode ............................................................................................................................................................................... 17
Diagnosc Test 1 – Carousel Diagnosc Test ........................................................................................................................................... 17
Check the Posion of the Carousel ................................................................................................................................................................................ 17
Check the Alignment of the Li Arm to the Carousel .................................................................................................................................................... 17
Diagnosc Test 3 – Calibrate Diagnosc Test ........................................................................................................................................... 18
Calibrate the Li Arm ..................................................................................................................................................................................................... 18
Calibrate the Carousel .................................................................................................................................................................................................... 19
Align the Printer .......................................................................................................................................................................................... 20
Operate Gemini Ulies ................................................................................................................................. 23
Start Gemini Ulies ................................................................................................................................................................................... 23
Change the Autoloader Display Name ........................................................................................................................................................ 23
Enable the Beeper ....................................................................................................................................................................................... 23
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12001475_A
Introducon
Introducon
This manual provides the informaon needed to operate, idenfy the parts of, and congure the prinng preferences for
the Rimage® Producer™ 8100N, 7100N, 6100N, and 6100. These products are part of the Rimage Producer IIIN and III series
of products. The terms ‘Producer III’ and ‘autoloader’ are used throughout this document to refer to these products.
To set up and install your Producer III, refer to the setup and installaon guide included with your product.
About this User Guide
• While we try to maintain all versions of our manuals and documentaons, please note that the English version found on
our website always contains the most up-to-date informaon.
• Unless otherwise indicated, all Windows navigaon statements are Windows XP paths. Windows Vista, Windows 2000
and Windows Server 2003 navigaon may dier slightly.
• These symbols are used throughout the manual to help clarify informaon:
Note: A Note provides supplemental informaon or informaon that may apply only in special cases. For example,
memory limitaons, equipment conguraons, or details that apply to specic versions of a program would be
included in a Note.
Tip: A Tip provides techniques and procedures to help with your specic needs. A Tip suggests alternave methods
that may not be obvious and helps you understand the benets and capabilies of the product.
-Important! An Important note provides informaon essenal to the compleon of a task. You can disregard
informaon in a Note or Tip and sll complete a task, but do not disregard an Important note.
nCauon: A Cauon indicates that failure to observe this guideline could result in loss or damage to the equipment,
product, soware, or data.
,Warning! A Warning indicates that failure to follow this guideline could result in bodily injury to personnel
operang or maintaining the equipment.
About Your Product
The Producer III is available with either the Everest™ III or 600 printer, or the PrismPlus!™ printer. For informaon about
your printer, refer to the setup and installaon guide or user guide that shipped with your printer.
The Producer 6100N, 7100N, and 8100N autoloaders have an embedded control center (PC). The embedded PC is a
network-ready device that receives orders from other networked computers. You can also operate the Producer 6100N,
7100N, and 8100N locally by aaching a monitor, keyboard, and mouse.
The Producer 6100 requires an external PC to be used as the external control center. In most instances, the Producer 6100
autoloader is not shipped with an external PC. You must provide a PC to be used as the external control center. The Producer
III Specications secon on page 6 provides the minimum and opmum PC requirements for the 6100.
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Important Informaon
Important Informaon
This secon provides support contact informaon, cauons and warnings, and product specicaons for the Rimage
Producer III.
Support Informaon
US, Asia/Pacic, Mexico/Lan America Europe
Rimage Corporaon
7725 Washington Avenue South
Minneapolis, MN 55439
USA
An: Rimage Services
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Support:
Website: www.rimage.com/support
KnowledgeBase: http://rimage.custhelp.com
Login and select the Ask a Queson tab.
Phone:
North America: 800-553-8312
Asia/Pacic, Mexico/Lan America: 952-946-0004
Fax: [phone]
Contact Rimage Support Europe:
Website: www.rimage.de
Email: [email protected]
Phone:[phone]
Fax: [phone]
When you contact Rimage Services, please provide:
• System serial number and soware version
• Funconal and technical descripon of the problem
• Exact error message received
My Rimage Product Informaon:
Copy this informaon from your Rimage Product for future reference.
Note: Make sure you update the Serial Number here
anyme you receive a replacement autoloader.
Serial Number:
Product Name:
Date of Purchase:
Learn More Online
At www.rimage.com/support, you can experience Rimage’s world-class Support and Services.
From the Support home page:
1. Select your product series.
2. Select your product.
3. Learn more on the product page.
From your product page you can access:
• Informaon about the latest soware and rmware
updates
• Current rmware and driver downloads
• The latest documents
• Product specicaons
Technical Support
Support for the Rimage Producer III is available through your authorized reseller.
-Important! Make sure to register your Producer III so Rimage can nofy you of upgrades as they become available.
Registraon for products using Rimage soware versions 8.2 or higher is now managed through the Rimage website at
www.rimage.com/support/warranty-registration.
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4 2001475_A
Rimage Producer™ III User Guide 7100N/8100N/6100N/6100
Opcal Disc Recording Soware Disclaimer
This Product, Soware, or Documentaon may be designed to assist you in reproducing material in which you own the
copyright or have obtained permission to copy from the copyright owner. Unless you own the copyright or have permission
to copy from the copyright owner, you may be violang copyright law and be subject to payment of damages and other
remedies. If you are uncertain about your rights, you should contact your legal advisor. If you are neither in possession of
the copyright nor have authorizaon from the owner of the copyright, unauthorized copying of copyrighted material on an
opcal disc or on any other media violates naonal and internaonal legislaon and can result in severe penales.
Safety and Compliance Informaon
This manual and the indicaons on the product allow proper and safe operaon. The indicaon marks below help protect
you and other persons from injury, and equipment from damage.
,Warning! According to ANSI (American Naonal Standards Instute) standards, a warning is used to indicate situaons
that could result in bodily injury to personnel operang or maintaining the equipment.
nCauon: Indicates that failure to observe this guideline could result in loss or damage to the equipment, product,
soware, or data.
Safety Precauons
To ensure safety, read these precauons and familiarize yourself with their meaning before using the equipment.
,Warnings!
• The laser beam used by the CD/DVD Recorder is a
Class 1 laser. Do not aempt to open the recorder.
An authorized technician should perform all service
procedures.
• The laser beam used by the bar code scanner is a
Class 2 laser and can be harmful to the eyes. Do
not aempt to open the scanner. An authorized
technician should perform all service procedures.
• Use of controls or adjustments or performance of
procedures other than those specied herein may
result in hazardous radiant exposure.
• Never use any opcal instrument in conjuncon
with this unit. To do so will greatly increase the
hazard to your eyes.
nCauons:
• For connued protecon against risk of re,
replace the fuse only with the same type and
rang. An authorized technician should perform all
service procedures.
• Use only the supplied AC power cord, or use
a safety agency approved power cord. For
applicaons outside North America, refer to the
nearest Rimage oce for assistance in selecng a
locally approved power cord.
• This product is designed for an oce environment.
• The Producer 6100N, 7100N and 8100N contain a
lithium baery. There is a risk of explosion if the
baery is replaced by an incorrect baery. Dispose
of the old baery according to the manufacturer’s
instrucons included with the baery packaging.
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Important Informaon
Compliance Informaon
Product Producer Product Model
Producer 6100 (PIII) RAS24
Producer 6100N (PIIIN) RAS24E
Producer 7100N (PIIIN) RAS19E
Producer 8100N (PIIIN) RAS18E
Noce for USA NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protecon against harmful interference when this equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instrucon manual, may cause harmful
interference to radio communicaons. Operaon of this equipment in a residenal area is
likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.
This product complies with UL 60950-1, 1st edion.
Noce for Canada This Class A digital apparatus complies with Canadian ICES-003 Issue 4:2004. Cet appareil
numerigue de la classe A est conforme a la norme NMB-003 du Canade.
This product complies with CAN/CSA-C22.2 No. 60950-1-03 1st edion.
Noce for Europe This product is in conformity with the EMC Direcve (89/336/EEC) and the Low-Voltage
Direcve (73/23/EEC) through compliance with the following European standards: EN 55022:
1998 + A1: 2000 Class B Limit; EN 55024: 1998; EN 61000-3-2:2000; EN 61000-3-3:1995 +
A1: 2001; EN 60950: 2000. The CE mark has been axed in accordance with the CE Marking
Direcve 93/68/EEC.
Noce for Japan This is a Class A product based on the standard of the Voluntary Control Council for
Interference by Informaon Technology Equipment (VCCI). If this equipment is used in a
domesc environment, radio interference may occur, in which case, the user may be required
to take correcve acon.
Translaon:
この装置は、情報処理装置等電波障害自主規制協議会（ＶＣＣＩ）の基準に基づくクラス
A 情報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすことがあり
ま
す。この場合には使用者が適切な対策を講ずるよう要求されることがあります。
Noce for Australia This product complies with AS/NZS CISPR22:2004.
Noce for Korea
(6100 0nly)
It is cered that foregoing equipment has been cercated under the Framework Act on
Telecommunicaons and Radio Waves Act.
위 기기는 전기통신기본법, 전파법 에 따라 인증되었음을 증명 합니다.
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62001475_A
Rimage Producer™ III User Guide 7100N/8100N/6100N/6100
Producer III Specicaons
Notes:
• The most up-to-date technical specicaons for the Producer III are located at www.rimage.com/support. From the
Support menu select: Producer Series > Product Name > User Manuals tab.
• For printer specicaons, refer to your printer user guide or www.rimage.com/support.
Producer III
6100 6100N 7100N 8100N
Physical size
Height*
Width
Depth**
Weight
Weight
with Everest
Weight
with Prism
23.25 in
(58.7 cm)
23.25 in
(58.7 cm)
25.25 in
(64.1 cm)
28.75 in
(72.7 cm)
16.25 in
(41.3 cm)
16.25 in
(41.3 cm)
16.25 in
(41.0 cm)
16.5 in
(41.9 cm)
24.75 in
(62.9 cm)
24.75 in
(62.9 cm)
24.75 in
(62.9 cm)
24.75 in
(62.9 cm)
64 lb
(29.0 kg)
84 lb
(38.1 kg)
88 lb
(39.9 kg)
100 lb
(45.4 kg)
109 lb
(49.4 kg)
129 lb
(58.5 kg)
133 lb
(60.3 kg)
145 lb
(65.8 kg)
84 lb
(38.1 kg)
104 lb
(47.2 kg)
108 lb
(49.0 kg)
120 lb
(54.4 kg)
*Height does not include the oponal status light. The status light is 6 in (15.2 cm) high.
**Leave an addional 3.5 in (9 cm) for cabling.
Recorders 1124
Standard system 6100 autoloader, Everest or Prism printer, Rimage Producer Soware Suite (PSS), and external PC.
6100N, 7100N, or 8100N autoloader, Everest or Prism printer, and Rimage Producer Soware Suite
(PSS).
Input bin
capacity
100 discs per bin. This system has 3 input bins.
Note: Through the Rimage soware, you can congure the Producer 6100, 6100N, and 8100N
to have 4 input bins if you congure the external output bin as the only output bin. If you set
up your system this way, user intervenon is required aer 75 discs for the 8100N, and aer 20
discs for the 6100 and 6100N.
Output bin
capacity
300 discs before user intervenon is required when the carousel is used as the output bin.
Note: The Producer 6100, 6100N, and 8100N have an external output bin. See the Input bin
capacity note above for addional informaon.
Networking To submit orders from a networked PC, refer to the Rimage Advanced Setup (Networking) Guide.
Power 100 – 240 VAC, 60/50 Hz, 4.7 – 3.7 Amp, 500 wa maximum
Specicaons are connued on page 7.
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72001475_A
Important Informaon
Producer III
6100 6100N 7100N 8100N
Temperature and
Humidity Operang Temperature Storage Temperature Humidity
60° to 86° F (16° to 30° C) 5° to 95° F (-15° to 35° C) 40% to 80% non-condensing
Supported
operang systems
(32-bit only)
• Windows Vista Business SP1, Vista Enterprise and Vista Ulmate SP1 (Rimage PSS versions 8.2 or
higher only)*
• Windows XP Professional SP2 (Rimage PSS versions 8.1 and lower only)
• Windows XP Professional SP3
• Windows 2000 Professional SP4 (Rimage PSS versions 8.1 and lower only
• Windows Server 2003
Note: For the 6100, Rimage supports 32-bit operang systems only. Refer to the 6100 PC
requirements secon below for more informaon.
*Standalone Everest II printers and autoloaders using Everest II printers are not supported by the Windows Vista operang
system.
The supported operang system is installed on the 6100N, 7100N, or 8100N embedded PC. Only the
installed operang system is supported on this product.
Ribbon
requirements
Refer to your printer user guide for the correct printer ribbons. Rimage Media Kits include the
required print ribbons.
Label design
requirements
Refer to your printer user guide for label design requirements.
Soware
requirements
Rimage Producer Soware Suite (PSS) 8.1 or higher installed on the external PC.
The required soware is installed on the 6100N, 7100N, and 8100N embedded PC.
6100 PC
requirements -Important! If you do not understand these requirements, ask your computer technician for help
or refer to your PC documentaon.
Minimum Requirements Opmum Requirements**
Processor Celeron, 2.0 GHz Core 2 Duo, E4300
RAM/Memory 1GB 1GB, DDR2-533
Graphics 1024x768, 16-bit color 1024X768, 32-bit high color
Ports One USB 2.0 port One USB 2.0 port
Fixed Storage 60 GB of free space Two 250GB, 7,200 RPM Enterprise Class Serial
ATA hard drives congured in RAID 0:
• Paron one is used to house the operang
system
• Paron two is used for the Rimage System
Folder
**These opmum PC specicaons are recommended if you are using the Rimage Producer 6100 to record DVD/BDs.
Throughput is based on this system conguraon. For opmum performance, use a PC with these specicaons.
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92001475_A
Idenfy the Parts of the Producer III
Idenfy the Parts of the Producer III
Note: Your system may not look exactly like the system pictured.
Front View
Disc Dispenser
Operator Buon
Operator Panel
Output Bin
Carousel
Embedded PC Power Buon
(6100N Only) Front Door
Recorder
Li Arm
6100 and 6100N
Disc Dispenser (8100N only)
Operator Buon
Status Light (Oponal)
Operator Panel
Output Bin (8100N only)
Carousel
Embedded PC Power Buon
Li Arm
Recorder(s)
Front Door
7100N and 8100N
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10 2001475_A
Rimage Producer™ III User Guide 7100N/8100N/6100N/6100
Back View
7100N/8100N
Power Cord
Network Cable
Power Switch
Power Cord Network Cable
Power
Switch
6100N
Power Switch
USB Cable
Power Cord
6100
English

112001475_A
Idenfy the Parts of the Producer III
Parts Informaon
Status Light
The Producer III can be equipped with an oponal status light that indicates various condions. The table below illustrates
status light states and explains the condions indicated by each state.
Light State System Condion
Green light
on
The system is operang properly. No jobs are currently processing.
Green light
blinking
The system is operang properly. Jobs are currently processing.
Yellow
light on
The autoloader is waing for the soware to start. If the control center is not started, power
on the control center. Check the cable connecons on the autoloader and control center.
Yellow
light
blinking
The front door may be open. Close the front door to allow jobs to process.
The print ribbon or media may be running low. Read the operator panel to determine which
supply is running low.
Red light
on
The carousel is out of blank discs. Fill the supply bins with the appropriate media type.
A system error requires operator intervenon. Check the client workstaon or control center
for a message.
An equipment error occurred at inial start up, such as a missing carousel. Check the client
workstaon or control center for a message.
Operator Panel
The operator panel has a two-line display that informs you of operaons or condions that require operator intervenon,
including the consumable status. Aer inializaon, the Producer IIIN displays the name of the embedded PC. Refer to the
Operate Gemini Utilities secon on page 23 to see other opons.
Note: The caret symbol ‘^’ in the upper right corner of the operator panel indicates that the Rimage soware is
currently communicang with the autoloader.
Operator Buon
Open the front door to access the operator buon. Press the operator buon to rotate the carousel and posion a bin so
that discs can be loaded or unloaded. Each me you press the operator buon, the carousel rotates to the next bin.
Tip: The carousel will rotate to a bin only aer the autoloader has completed inializing.
Disc Dispenser (6100, 6100N, and 8100N Only)
The disc dispenser moves discs into the output bin. Only the 6100, 6100N, and 8100N have the disc dispenser and output
bin.
Beeper
The Producer III has a beeper that sounds when user intervenon is required. Read the error message that displays on the
operator panel or on your PC monitor and take appropriate acon to correct the problem. Refer to the Enable the Beeper
secon on page 23 for beeper sengs.
English

12 2001475_A
Rimage Producer™ III User Guide 7100N/8100N/6100N/6100
Operate the Producer III
This secon provides the informaon that you need to produce discs with the Producer III.
Power On the Producer III
Before you begin:
The carousel must be installed before you power on the system. For more informaon about installing the carousel, refer to
the Install the Carousel secon on page 13.
1. Press the power switch on the rear of the autoloader. The Producer III powers on.
• If you have a Producer 6100N, 7100N, or 8100N, connue with step 2.
• If you have a Producer 6100, the system is powered on.
2. On the front of the autoloader, press the PC power buon to power on the embedded PC. The autoloader and
embedded PC power on.
Power O the Producer III
1. Close all open applicaons.
• If you have a Producer 6100, connue to step 3.
• If you have a Producer 6100N, 7100N, or 8100N, connue to step 2.
2. Briey press the PC power buon. This shuts down the soware, Windows, and the embedded PC.
nCauon: Do not press and hold the PC power buon. If you press and hold the PC power buon, the embedded PC
will not shut down properly. This may cause data loss or corrupon.
Note: It takes approximately 30 seconds for the system to power o.
3. Press the main power switch to power o the Producer III.
-Important! If you have a Producer 6100N, 7100N, or 8100N, do not press the main power switch unl the
embedded PC is completely powered o.
Pause the Producer III
Pause the Producer III to add discs to the autoloader.
1. Open the front door. The operaon pauses.
2. Close the front door. The operaon resumes.
Power Switch
PC Power Buon
(6100N, 7100N, and 8100N Only)
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Operate the Producer III
Install the Carousel
Tip: To prevent errors, install the carousel before operang the soware or powering on the autoloader.
1. Open the front door.
2. Install the carousel in the Producer III.
a. Slide the carousel straight in so that the center post slides through the slot opening of the bearing guide.
b. Rotate the carousel unl the top support bearing lowers into the bearing guide.
3. Close the front door.
Remove the Carousel
Remove the carousel from the autoloader to load or unload discs.
-Important! If the Rimage soware is currently running an operaon on the autoloader, wait for the soware to
complete the operaon, or pause the soware operaon before removing the carousel.
1. Open the front door.
2. Grasp the boom of the carousel with two hands.
3. Li the carousel o the carousel plaer unl the top support bearing clears the bearing guide.
4. Move the carousel out of the autoloader.
Center Post
Bearing Guide Top Support Bearing
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Rimage Producer™ III User Guide 7100N/8100N/6100N/6100
Load the Discs
You can load up to 100 discs in each bin. You can either remove
the carousel to load discs, or use the procedure below to place
discs in a bin.
1. Open the front door.
2. Press the operator buon to rotate the carousel and place
a bin in posion to load discs.
3. Aer removing all completed discs from the bin, place up to
100 discs to be recorded in the bin.
-Important! Place the discs with the recording side
facing down.
Tip: You may designate bins 1 through 4 as input,
output, reject, or a specic media type through your
soware.
4. Repeat steps 2 - 3 unl the required bins are lled.
5. Close the front door.
Unload the Discs
1. Open the front door.
2. Press the operator buon to rotate the carousel and place a bin in posion to remove discs.
3. Remove all discs from the bin.
4. Repeat steps 2 - 3 unl the required bins are empty.
5. Close the front door.
Set Your Prinng Preferences
Prinng preferences allow you to set up and run your Producer III to produce the best possible label on your discs. Refer to
your printer user guide for specic prinng preferences instrucons.
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Maintain the Producer III
Maintain the Producer III
Use the informaon in this secon to keep your Producer III in opmal operang condion.
Overview
Regular preventave maintenance of your Producer III can help to ensure error-free recordings and clean printed labels.
Maintenance involves cleaning the system and aligning the printer on top of the autoloader.
Note: The printer has its own maintenance requirements. Refer to your printer user guide for maintenance informaon.
Cauonary Informaon
nCauon: To avoid damaging the Producer III during maintenance:
• Never use oils, silicone, or other lubricants on any part of the Producer III .
• Use only non-abrasive cleaners to wipe down the surfaces of your Producer III.
• Never use cleaners to clean the embedded PC.
• Avoid pouring cleaners directly onto the Producer III. Instead, apply the cleaner to the cloth rst.
• Observe precauons for electrostac-sensive devices whenever you access the embedded PC.
Preventave Maintenance Schedule
Note: Your system may require more frequent maintenance if used in a dusty area, such as a store or warehouse.
Before you begin:
,Warning! Always power o the autoloader and unplug the power cord before you access the embedded PC.
1. Power o the Producer III.
2. Disconnect the power cord.
-Important! Failure to follow the maintenance schedule outlined below may void your warranty.
Task Tool Frequency
Wipe down the li arm sha. Pay close aenon to:
• The area around the base of the sha
• The area just above the li arm
Lint-free cloth Weekly
Wipe down all surfaces of the autoloader including:
• Sides and top
• Door
• Output bin
• Carousel
• Base (remove the carousel rst)
• Top surface on the li arm
Lint-free cloth
Non-abrasive, all-
purpose cleaner
Weekly
Remove dust and debris from the fans at the back of the
autoloader.
Can of compressed
air
Monthly
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Rimage Producer™ III User Guide 7100N/8100N/6100N/6100
Task Tool Frequency
Remove dust and debris from the openings at the back of the
autoloader.
For embedded systems only (6100N, 7100N, and 8100N), remove
the carousel and remove dust and debris from the openings to the
PC module.
Vacuum Monthly
Align the printer. Refer to the Align the Printer instrucons on page
20.
Torx T25 screwdriver Upon printer
installaon, if the
discs are not picked
correctly, or if there
are clamping errors
Diagnosc Tests
This secon provides the informaon needed to access, select, and perform the Producer III diagnosc tests for rmware
versions 3.601 or higher. If your system has rmware versions lower than 3.601, refer to www.rimage.com/support for the
proper diagnosc test instrucons.
-Important!
• Perform only the diagnosc tests provided below. Do not aempt to perform other diagnosc tests without the
assistance of a Rimage trained technician.
• Make sure that the Producer III is not in an error state before you perform any of the diagnosc tests.
Access and Select Diagnosc Tests
Access Diagnosc Mode
1. Power on the autoloader.
2. Allow the autoloader to inialize. This may take several minutes.
3. Open the front door of the autoloader.
4. Press and hold the operator buon unl [BUTTON DIAGNOSTIC] displays on the operator panel.
Note: Other status messages display on the operator panel while the operator buon is being held in. Do not
release the buon unl the operator panel displays [BUTTON DIAGNOSTIC].
5. Release the operator buon. [CHOOSE DIAGNOSTIC] displays on the operator panel. The autoloader is in diagnosc
mode.
Select a Diagnosc Test
1. Press the operator buon the same number of mes as the test number (indicated in the test tle).
2. Hold the operator buon in on the last press for ve seconds to start the selected test.
For example: To start diagnosc test 3 (calibrate diagnosc), press the operator buon three mes and hold on the
third press.
Tip: To display each diagnosc test number and name, press the operator buon at a rate that is slow enough to
read the test on the operator panel. If you pass the desired diagnosc test, release the operator buon and wait
for the autoloader to return to diagnosc mode or unl the operator panel displays [CHOOSE DIAGNOSTIC].
3. Connue with the desired diagnosc test.
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Maintain the Producer III
Exit Diagnosc Mode
1. If a diagnosc test is currently in process, press the operator buon once to stop the test.
Note: To exit diagnosc test 1 (carousel diagnosc test), press and hold the operator buon to stop the test and
return to diagnosc mode.
2. When the diagnosc test is stopped, press the operator buon six mes and hold on the sixth press. The operator
panel displays [EXIT DIAGNOSTIC].
3. Release the operator buon. The autoloader exits diagnosc mode and the system resets.
Diagnosc Test 1 – Carousel Diagnosc Test
This test has two modes. The rst mode evaluates the posion of the carousel. The second mode evaluates the alignment of
the li arm to the carousel.
Check the Posion of the Carousel
This test veries that the carousel is posioned correctly in the autoloader.
1. Make sure that the autoloader is in diagnosc mode. Refer to the Access and Select Diagnostic Tests secon on page 16.
2. Press and hold the operator buon unl the operator panel displays [01 CAROUSEL CHK DIAGNOSTIC].
3. Release the operator buon.
4. Press the operator buon to rotate the carousel from the current bin posion to the next bin posion.
Note: Each me the carousel rotates, the operator panel displays the actual carousel posion and the target
carousel posion on the operator panel. The actual carousel posion number is displayed as [A+00000], and the
target carousel posion is displayed as [T+00000].
5. Repeat step 4 for each of the four carousel bins.
Note: Aer the carousel rotates clockwise from bin 1 to bin 4, it rotates counterclockwise from bin 4 to bin 1.
6. Press and hold the operator buon to exit the test and return to diagnosc mode.
Check the Alignment of the Li Arm to the Carousel
This test veries that the li arm aligns properly with each carousel bin.
1. Make sure that the autoloader is in diagnosc
mode. Refer to the Access and Select Diagnostic
Tests secon on page 16.
2. Press and hold the operator buon unl the
operator panel displays [01 CAROUSEL CHK].
3. Release the operator buon.
4. Place a disc on the li arm. Press the disc into the
gripper while you press the disc release buon.
5. Press the operator buon to rotate the carousel to
a bin.
Disc Release Buon
Gripper
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Rimage Producer™ III User Guide 7100N/8100N/6100N/6100
6. Manually, slowly move the li arm and disc down into the bin. Make sure that the disc does not interfere with the
carousel as it moves into the bin.
-Important! If the disc interferes with the carousel in step 7, the li arm may be miscalibrated or there may be an
issue with the hardware that posions the carousel. Perform diagnosc test 3 (Calibrate Diagnosc Test) on page 18
to calibrate the li arm and the carousel.
7. Manually move the li arm out of the bin.
8. Repeat steps 6 - 8 for the remaining bins.
9. Press the disc release buon to release the disc and remove it from the li arm.
10. Press and hold the operator buon to exit the test and return to diagnosc mode.
11. Refer to the Exit Diagnostic Mode secon on page 17 to exit diagnosc mode.
Diagnosc Test 3 – Calibrate Diagnosc Test
This test has two modes. The rst mode calibrates the li arm to accurately detect the number of discs in the carousel bins.
The second mode calibrates the carousel.
-Important! If you are updang the autoloader rmware, you must prompt the system to run the carousel calibraon
test immediately aer the li arm calibraon test.
Calibrate the Li Arm
This test calibrates the li arm to accurately detect the number of discs in the carousel bins.
1. Remove all discs from the carousel bins.
2. Make sure that the autoloader is in diagnosc mode. Refer to the Access and Select Diagnostic Tests secon on page 16.
3. Press the operator buon three mes and hold on the third press unl the operator panel displays [03 CALIBRATE].
4. Release the operator buon. The li arm moves to the top posion and the light on the operator buon ashes.
-Important!
• If you are updang the autoloader rmware, you must prompt the system to run the carousel calibraon test
immediately aer the li arm calibraon test. Move the li arm to the top of the li column at this me and
then connue to step 5.
• If you want to proceed with the li arm calibraon test only, connue to step 5 at this me.
5. Place one disc in bin 1.
-Important! Place only one disc in bin 1.
Tip: If you need to rotate the carousel to load media into bin 1, rotate it manually. Pressing the operator buon
prompts diagnosc test 3 to begin.
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192001475_A
Maintain the Producer III
6. Press the operator buon to begin the test.
• The li arm moves down into bin 1.
• The li arm picks up and releases the disc to measure the gripper length.
• The li arm moves up to the top posion.
• The li arm moves back down into bin 1, picks up the disc, and releases the disc into bin 2 to measure the li
length.
• The carousel rotates back to bin 1.
-Important! If you moved the li arm to the top of the li column in step 4, the li arm moves to the carousel
and the operator panel displays [CAL CAROUSEL POS PUT DISC ON GRPR]. Place one disc on the li arm and
connue to step 8 in the Calibrate the Carousel secon on page 19.
• The autoloader exits diagnosc test 3 and the system restarts.
Note: Diagnosc test 3 causes the autoloader to exit diagnosc mode. To connue the diagnosc tests, refer to
the Access and Select Diagnostic Tests secon on page 16.
Calibrate the Carousel
This test measures the posion of the carousel, as well as the gear-train backlash of the carousel.
1. Remove all discs from the carousel bins.
2. Make sure that the autoloader is in diagnosc mode. Refer to the Access and Select Diagnostic Tests secon on page 16.
3. Press the operator buon three mes and hold on the third press unl the operator panel displays [03 CALIBRATE].
4. Release the operator buon. The li arm moves to the top posion and the light on the operator buon ashes.
5. Move the li arm to the top of the li column.
6. Place one disc on the li arm. Press the disc into the gripper while you press the disc release buon.
7. Press the operator buon. The carousel rotates and the li arm lowers
to bin 1.
8. Manually, slowly lower the li arm and the disc into the bin. The
autoloader will not allow the disc to move below about 0.25 inches
from the top of the carousel.
Note: The autoloader measures the posion of the carousel,
and the operator panel displays [CAL CAROUSEL POS O+00000
N+00000], where O+00000 is the old oset value and N+00000
is the new oset value based on the current posion of the
carousel.
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