ring Z-Wave User manual

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Keypad 2nd Generation
Z-Wave™ Technical Manual

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Ring Keypad
Introduction
Ring Alarm Keypad is a wireless accessory for the Ring Alarm system which provides users the ability
to arm and disarm their system, view system status, and manage alarm conditions. After installing the
Keypad and setting up the Keypad in the Ring app, perform arming and disarming actions as well
as receive system indications for dierent status updates and events. The Ring Alarm Base Station is
required to enable Keypad features and functions within the Ring app.
Notes:
1. This product can be operated in any Z-Wave™ network with other Z-Wave certified devices from
other manufacturers. All mains operated nodes within the network will act as repeaters regardless of
vendor to increase reliability of the network.
2. SmartStart enabled products can be added into a Z-Wave network by scanning the ZWave QR Code
present on the product with a controller providing SmartStart inclusion. No further action is required
and the SmartStart product will be added automatically within 10 minutes of being switched on in
the network vicinity.

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Installation & Set Up
Ring Alarm Keypad – Basic Setup & Installation
In-app Setup
1. Ensure your Ring Alarm system is disarmed.
2. In the Ring app, tap Set Up a Device and find the Keypad in the Security Devices menu.
3. Follow the in-app instructions to complete setup. Plug in the Keypad to trigger setup mode.
Installation
1. Choose a location for installing the Keypad.
2. Use the provided bracket and place the Keypad on a flat surface. For wall mounting, use the screws
and anchors to secure the bracket to the wall and slide the Keypad into place.
3. Using the provided double-sided tape, peel the backing and attach the Motion Detector to the
mounting location.
Note
This product can be operated in any Z-Wave network with other Z-Wave certified devices from other
manufacturers. All mains operated nodes within the network will act as repeaters regardless of vendor
to increase reliability of the network.
This is a SmartStart enabled product which can be added into a Z-Wave network by scanning the
Z-Wave QR Code present on the product with a controller providing SmartStart inclusion. No further
action is required and the SmartStart product will be added automatically within 10 minutes of being
switched on in the network vicinity. This product can also be operated in any Z-Wave network with other
Z-Wave certified devices from other manufacturers.
Z-Wave Instructions
Z-Wave Device Type: Entry Control Keypad
Role Type: Listening Sleeping Slave
GENERIC_TYPE_ENTRY_CONTROL (0x40)
SPECIFIC_TYPE_SECURE_KEYPAD (0x0B)

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Ring Alarm Keypad – Inclusion
Adding Ring Alarm Keypad to a Z-Wave Network
Ring Alarm Keypad can be added via SmartStart or Classic inclusion mode.
Note
When prompted for the QR Code or PIN, you may find them on the device, on the box, or on a card
inside the box. Keep the device nearby. You’ll be prompted plug the device in to power on the device
and enter setup mode.
SmartStart Inclusion Steps:
1. Initiate the add flow for Security Devices in the Ring mobile application – Follow the guided add flow
instructions provided in the Ring mobile application.
2. When prompted by the mobile application, scan the QR code found on the package of the Keypad.
The QR code can also be found on the device itself.
3. Using the power adapter and cable provided, plug the Keypad into a standard outlet and the device
will go into SmartStart inclusion mode. While in this mode, Keypad can be added to a Z-Wave
controller that supports SmartStart. When in SmartStart inclusion mode, SmartStart can be
restarted by tapping the button on the front of the device.
Classic Inclusion Steps:
Classic Inclusion should be used if the controller does not support SmartStart.
1. Initiate add flow for Security Devices in the Ring mobile application – Follow the guided add flow
instructions provided in the Ring mobile application.
2. Select add manually and enter the 5-digit DSK PIN found on the package of the Ring Alarm Keypad
or the 5-digit DSK PIN found under the QR code on the device.
3. After powering on the device, press and hold the #1 button for ~3 seconds. Release the button
and the device will enter Classic inclusion mode which implements both classic inclusion with a
Node Information Frame, and Network Wide Inclusion. During Classic Inclusion mode, the green
Connection LED will blink three times followed by a brief pause, repeatedly. When Classic inclusion
times-out, the device will blink alternating red and green a few times.
LED Behabior for Inclusion Blink Pattern
SmartStart Started Green LED three times, repeated after a brief pause
Classic Inclusion Started Green LED three times, repeated after a brief pause
Classic Inclusion Timed-Out Alternate red and green a few times
Inclusion Successful (Authenticated S2) Green LED on solid
Inclusion Not Successful (Self-Destruct) Red LED on solid

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Ring Alarm Keypad – Exclusion
Removing Ring Alarm Keypad from a Z-Wave Network
Exclusion Instructions:
1. Initiate remove “Ring Alarm Keypad” flow in the Ring Alarm mobile application – Select the settings
icon from device details page and choose “Remove Device” to remove the device. This will place the
controller into Remove or “Z-Wave Exclusion” mode.
2. Locate the pinhole reset button on the back of the device.
3. With the controller in Remove (Z-Wave Exclusion) mode, use a paper clip or similar object and tap
the pinhole button. The device’s Connection LED turns on solid red to indicate the device was
removed from the network.
Ring Alarm Keypad – Factory Reset
Factory Default Instructions
1. To restore Ring Alarm Keypad to factory default settings, locate the pinhole reset button on the
device. This is found on the back of the device after removing the back bracket.
2. Using a paperclip or similar object, insert it into the pinhole, press and hold the button down for
10 seconds.
3. The device’s Connection icon LED will rapidly blink green continuously for 10 seconds. After about 10
seconds, when the green blinking stops, release the button. The red LED will turn on solid to indicate
the device was removed from the network.
Note
Use this procedure only in the event that the network primary controller is missing or
otherwise inoperable.
Wake-Up Notification
Not applicable. Ring Alarm Keypad (LSS) is a Frequently Listening Receiver Slave (FLiRS) device and
does not support Wake Up Command Class.

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Z-Wave Command Classes
Command Class Version Required Security Class
Association 2 Highest granted
Association Group Information 3 Highest granted
Device Reset Locally 1 Highest granted
Firmware Update Meta Data 5 Highest granted
Indicator 3 Highest granted
Manufacturer Specific 2 Highest granted
Multi-Channel Association 3 Highest granted
Powerlevel 1 Highest granted
Security 2 1 none
Security 0 1 none
Supervision 1 none
Transport Service 2 none
Version 3 Highest granted
Z-Wave Plus Info 2 none
Notification 8 Highest granted
Configuration 4 Highest granted
Battery 2 Highest granted
Entry Control 1 Highest granted
Association Command Class
Group Identifier Max Nodes Description
1 (Lifeline) 0x05
1. Notification Report
a. See notification CC section for notifications that are sent
2. Entry Control Notification
3. Battery Report
4. Device Reset Locally Notification

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Parameter
Number Description
Number
of
Bytes
Default Min Max Format
1
Heartbeats:
This parameter is the number min-
utes between heartbeats. Heart-
beats are automatic battery reports
on a timer after the last event.
1 70 (0x46) 1 (0x01) 70 (0x46) 1
2
Number of application level retries
attempted for messages either not
ACKed or messages encapsulated
via supervision get that did not
receive a report.
1 1 (0x01) 0 (0x00) 5 (0x05) 2
3
Application Level Retry Base Wait
Time Period: The number base
seconds used in the calculation for
sleeping between retry messages.
1 5 (0x05) 1 (0x01) 60 (0x3C) 3
4
Announcement Audio Volume (for
audio files - should this be lumped
into one of the other volume
settings?)
1 7 0 210 4
5Key Tone Volume 1 6 0 10 5
6Siren Volume 1 10 0 10 6
7
Long press emergency duration
(seconds) This parameter allows
a user to configure the duration in
seconds for the hold time required
to capture a long press . This
includes Emergency Buttons +
Mode Buttons (Police, Fire, Medical,
Disarmed, Home, Away)
13257
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Long press number pad duration
(seconds) This parameter allows
a user to configure the duration in
seconds for the hold time required
to capture a long press . This
includes Number Pad + Check & X
(0-9, Check, X)
13258
9
Proximity Display Timeout : Time-
out in seconds when proximity is
detected and no input is received
1 5 0 30 9
10
Button Press Display Timeout : Tim-
eout in seconds when any button
is pressed, but a sequence is not
completed and buttons are no
longer being pressed
1 5 0 30 10
11
Status Change Display Timeout:
Timeout in seconds when indicator
command is received from the
hub to change status
1 5 0 30 11
Configuration Command Class
The Keypad has the following supported configuration parameters.

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Parameter
Number Description
Number
of
Bytes
Default Min Max Format
12
Security Mode Brightness: Adjusts
the brightness of the security
mode buttons
1 100 0 100 12
13
Key Backlight Brightness: Adjusts
the brightness of the keypad back-
light. Used for Key Backlight LEDs
only Available settings: 0-100%
1 100 0 100 13
14
Ambient Light Sensor Level: Light
threshold where keypad will stop
backlighting if higher than
1 5 0 100 14
15 Proximity On/OFF: Turn On and O
the Proximity Detection. 1 1 0 1 15
16
Ramp Time Config: Ramp time
in milliseconds to turn the LEDs
on/o. Applies to all LEDs on the
keypad
1 50 0 255 16
17
Low Battery Threshold - The per-
centage level at which the display
would turn on the yellow battery
indicator (whenever the display is
on).
1 15 0 100 17
18
Languages Set: bit number in the
languages supported bitmask to
set
13 0 (US
English) 0 31 18
19
Warn Battery Threshold - The per-
centage level at which the display
would turn on the red battery indi-
cator (whenever the display is on).
1 5 0 100 19
20
The number of milliseconds
waiting for a Supervisory Report
response to a Supervisory Get
encapsulated command from the
device before attempting a retry.
21500
(0x5DC)
500
(0x1F4)
5000
(0x1388) 20
21
System Security Mode Display:
(Always, Sometimes, Never).
• 601 = Always On
• 1 - 600 = periodic interval
• 0 = Always
2 0 0 601 21
22
Languages Supported (Get):
returns bitmask of languages sup-
ported. Bits set to 1 indicate
that the language is supported
4N/A N/A N/A 22
Configuration Command Class
The Keypad has the following supported configuration parameters.

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Notification Command Class, V8
Sensor Condition Command Class and Value Association Group
AC mains power
reconnected
Notification Report
Type: 0x08 Power Management
State: 0x03 AC mains reconnected
1 (Lifeline)
AC mains power
disconnected
Notification Report
Type: 0x08 Power Management
State: 0x02 AC mains disconnected
1 (Lifeline)
Watchdog Notification
Notification Report
Type: System 0x09
State Value: 0x04 System Software Failure
State Parameter Value = 0x55
1 (Lifeline)
Software Fault (Ring)
Notification Report
Type: System 0x09
State Value: 0x04 System Software Failure
State Parameter Value = 0xAA (Ring Value for Soft Fault)
1 (Lifeline)
Software Fault (SDK)
Notification Report
Type: System 0x09
State Value: 0x04 System Software Failure
State Parameter Value = 0xA9 (SDK Value for Soft Fault)
1 (Lifeline)
Software Reset (Not
triggered by failure)
Notification Report
Type: System 0x09
State Value: 0x04 System Software Failure
State Parameter Value = 0xAC
1 (Lifeline)
Power On Reset
Notification Report
Type: 0x08 Power Management
Event Parameter: 0x01 Power has been applied
1 (Lifeline)
Brownout
Notification Report
Type: 0x08 Power Management
Event: 0x05 Voltage Drop/Drift
1 (Lifeline)
Pin Reset (soft reset)
Notification Report
Type: System 0x09
State Value: 0x04 System Software Failure
State Parameter Value = 0xAB
1 (Lifeline)
Dropped Frame
Yes, via Notification Set of Notification
Type 0x07, and status of
0x00: This type of notification turned o
0xFF: This type of notification turned on
1 (Lifeline)

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Supplier’s Declaration of Conformity – Compliance Information Statement
Unique Identifier: Ring Contact Sensor
Responsible Party and Party issuing Supplier’s Declaration of Conformity
Ring LLC dba Ring
1523 26th Street
Santa Monica, CA 90404 U.S.A.
www.ring.com / L[email protected]
FCC Compliance Statement (for products subject to Part 15)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment o and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Innovation, Science and Economic Development Canada (ISED) Compliance
This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science
and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following
two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation
of the device.
Conformité Innovation Sciences et Développement Économique Canada (ISDE) L’émetteur/récepteur
exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique Canada applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes:
1. L’appareil ne doit pas produire de brouillage.

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To review your warranty coverage, please visit www.ring.com/warranty.
© 2020 Ring LLC or its affiliates.
Ring, Always Home, and all related logos are trademarks of Ring LLC or its affiliates.
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d’en compromettre le fonctionnement.
CAN ICES-3 (B)/NMB-3(B)
In accordance with FCC requirements of human exposure to radio frequency fields, the radiating
element shall be installed such that a minimum separation distance of 20 cm is maintained from the
general population.
Conformément aux exigences d’Industrie Canada
en matière d’exposition humaine aux champs de radiofréquences, l’élément rayonnant doit être
installé de telle sorte qu’une distance minimale de 20 cm soit maintenue par rapport à la population
générale.
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
AVERTISSEMENT : Tout changement ou modification à cet appareil qui n’a pas fait l’objet d’une
autorisation expresse par la partie responsable de sa conformité pourrait annuler le droit pour
l’utilisateur d’opérer l’équipement.
CAUTION: To reduce the risk of electrical shock, DO NOT open the unit. There are no user serviceable
parts inside the unit. Refer to customer support for any repairs.
ATTENTION : Pour réduire le risque d’électrocution, NE PAS ouvrir l’appareil. Aucune pièce interne n’est
réparable par l’utilisateur. Veuillez vous référer au service à la clientèle pour toute réparation.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer. Dispose of the used batteries according to the
manufacturer’s instructions.
ATTENTION : Danger d’explosion si la pile n’est pas remplacée correctement. Remplacez la pile
uniquement par une pile identique ou par une pile du même type que celle recommandée par le
fabricant. Suivez les instructions du fabricant pour jeter les piles usées.