Riverbed Steelhead Series User manual

Rack Installation Guide
Steelhead Series xx00, xx10, xx20, xx50, CMC, Cloud
Steelhead, Steelhead Mobile, Whitewater, and
Interceptor Systems
Version 6.1.2
November 2010

Riverbed Technology
199 Fremont Street
San Francisco, CA 94105
Fax: [phone]
Web: http://www.riverbed.com
Phone: [phone]
© 2011 Riverbed Technology, Incorporated. All rights reserved.
Riverbed Technology, Riverbed, Steelhead, Virtual Steelhead, RiOS, Interceptor, Think Fast, the Riverbed logo, Mazu,
Profiler, and Cascade are trademarks or registered trademarks of Riverbed Technology, Inc. All other trademarks used or
mentioned herein belong to their respective owners.
The content of this manual is furnished on a RESTRICTED basis and is subject to change without notice and
should not be construed as a commitment by Riverbed Technology, Incorporated. Use, duplication, or disclosure
by the U.S. Government is subject to restrictions set forth in Subparagraphs (c) (1) and (2) of the Commercial
Computer Software Restricted Rights at 48 CFR 52.227-19, as applicable. Riverbed Technology, Incorporated
assumes no responsibility or liability for any errors or inaccuracies that may appear in this book.
Part Number
712-00010-11

Rack Installation Guide 3
Rack Installation Guide
These instructions describe how to install models 250, 550, 1050, 2050, 5050, 6050, 7050, 9350; CSH-250, CSH-
1050, CHS-2050, WWA-1000, WWA-2000, models 3000, 3010, 5000, 5010, 8000, 8500; and models 3020, 3520,
5520, 6020, 6120, 9200 in a standard Telco-type rack. It includes the following sections:
“Overview,” next
“Rack Installation Guidelines” on page 5
“Required Tools and Equipment” on page 5
“Mounting Series 250 and 550 to a Rack” on page 5
“Mounting Series 1050 and 2050 to a Rack” on page 6
“Mounting Series 5050, 6050, 7050, and 9350 to a Rack” on page 14
“Mounting Models 3000, 3010, 5000, and 5010 to a Rack” on page 18
“Mounting Models 3020, 3520, 5520, 6020, 6120, and 9200 to a Rack” on page 21
Caution: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack.
Important: For 3U xx20 models reseat all hard disks prior to powering the unit on. Reseat 3U xx20 disks anytime the
Steelhead appliance is shipped to a new location.

4Rack Installation Guide
Rack Installation Guide Overview
Important: Model 50, 100, 200, 250, 300, and 550 systems are designed for the desktop. If you install these systems in a
rack do not place objects on top of the system; it causes restricted airflow and can damage the system.
Note: For rack installation instructions describing 520, 1020, 1520, and 2020 systems, see the documentation enclosed
with these products. The documentation enclosed with 1U xx20 systems describes how to standard or center mount to
a two-post rack or standard mount to a four-post rack.
Note: 1U xx10 systems are equipped with pre-installed rails, use standard installation procedures to install these
systems in a rack.
Overview
Depending on your order, some systems require that the inner rails be attached to the chassis before they
can be installed in a rack.
Square Post-Hole Adaptor
Rack cabinets can have square or circular holes in the vertical posts. If necessary, to accommodate standard
screws you can convert the square post-holes to circular holes using the included square post-hole adaptors.
To convert a square post-hole to fit a standard screw
Press together the top and bottom of the square post-hole adaptor and push it into the square hole on
the rack post.
Figure 1. Installing Square Post-Hole Adaptor
Short Rack Adaptors
Your system ships with standard brackets for racks with a depth of 28 to 33 inches (71.1 to 83.8 cm). Short
rack adaptors are provided to accommodate racks with a shorter rack depth. The short rack adaptors fit
racks with a depth of 17 to 28 inches (43.2 to 71.1 cm).
For details on installing short rack adaptors, see “To mount the short rack adaptors to the outer rails” on
page 24.

Rack Installation Guide 5
Rack Installation Guidelines Rack Installation Guide
Rack Installation Guidelines
Prior to installing the system in a rack, adhere to the following rack installation guidelines:
Installing components in a rack without the front and side stabilizers can cause the rack to tip over.
Always install rack stabilizers before you install components in a rack.
Make sure the rack is properly secured to the floor or ceiling.
Always load the rack from the bottom up. Load the heaviest component in the rack first.
Ensure that there is adequate airflow in the rack. Improper installation or restricted airflow can
damage the equipment.
The rack cannot have solid or restricted airflow doors. You must use a mesh door on the front and back
of the rack or remove the doors to ensure adequate airflow to the system.
The 1U and 3U systems produce front-to-back cooling airflow that requires an unobstructed airflow to
the fan housing. Do not mount the system near other electronic devices that produce back-to-front
airflow.
The Series 250 and 550 require sideways airflow. Do not block the sides.
The Models 50, 100, 200 and 300 require air-convection cooling. If these models are installed in a rack,
use the Riverbed provided rack-mount.
The rack width and depth must allow for proper serviceability and cable management.
Make sure the rack is level and stable before pulling a component out of the rack.
Do not move racks by yourself; a minimum of two people are needed to move a rack.
Required Tools and Equipment
You need the following tools and equipment to mount the system to a rack:
A standard Telco-type rack
A standard Phillips-head screwdriver
The enclosed screw-kit
The enclosed short rack adaptors (if needed)
The enclosed square post-hole converters (if needed)
The enclosed brackets for mounting the Series 250 and 550 (if needed)
If your system is missing any components please contact Riverbed Support for replacement parts at https:/
/support.riverbed.com.
Mounting Series 250 and 550 to a Rack
The following section describes how to install a Series 250 or 550 system in a rack.

6Rack Installation Guide
Rack Installation Guide Mounting Series 1050 and 2050 to a Rack
Important: Series 250 and 550 systems are designed for side to side airflow. If you install these systems in a rack do not
place objects on the sides of the system; it causes restricted airflow and can damage the system.
To install mounting brackets to the system
1. Carefully lift the system out of the shipping carton.
2. To install the mounting brackets, use the included screw kit to secure the brackets onto the sides of the
chassis (at the front of the system) using three screws on each side.
Figure 2. Installing Brackets to the Desktop System
3. To mount the brackets to the posts, slide the system into the rack until the front is flush against the rack
posts. Install the included washer and screw in the center hole of the bracket. The Series 250 and 550
must be installed in a front mount.
4. Insert and tighten the rack post screws on each side of the system.
Mounting Series 1050 and 2050 to a Rack
The following section describes how to install a Series 1050 and 2050 system in a four or two-post rack. It
includes the following sections:
“To open the bezel on Series 1050 and 2050 systems,” next
“Mounting the RMK-002A Rails for 1050 and 2050 Systems” on page 7

Rack Installation Guide 7
Mounting Series 1050 and 2050 to a Rack Rack Installation Guide
“Mounting the System to a Four-Post Rack” on page 10
“Mounting the System to a Two-Post Rack” on page 12
To open the bezel on Series 1050 and 2050 systems
To open the bezel firmly press in the buttons on each side of the bezel and slide it towards you. The
bezel remains attached to the system on hinges.
Figure 3. Opening the Bezel on Series 1050 and 2050 Systems
Mounting the RMK-002A Rails for 1050 and 2050 Systems
The RMK-002A rails are modified rails for 1U xx50 systems, the following section describes how to mount
a 1050 and 2050 system to a four-post rack with these rails.

8Rack Installation Guide
Rack Installation Guide Mounting Series 1050 and 2050 to a Rack
1. To detach the outer rails, press the release latch and pull the outer rails away from the system.
Figure 4. Using the Release Latch to Detach the Outer Rails
2. Install the outer rails to the rack posts.
Note: The RMK-002A rails can accommodate a 22” to 32” deep rack and a maximum device weight of 40 kg.
Figure 5. Attaching the Outer Rails to the Rack

Rack Installation Guide 9
Mounting Series 1050 and 2050 to a Rack Rack Installation Guide
3. Slide the ball bearing retainer on the inside of the outer rail to the foremost position.
Figure 6. Sliding the Ball Bearing Retainer to the Foremost Position
Note: The ball bearing retainer must be pushed forward and placed in the front position before attaching a chassis to
the rack.
4. Slide the inner rails into the outer rails, pushing the system into the rack.
Figure 7. Sliding the System into the Rack

10 Rack Installation Guide
Rack Installation Guide Mounting Series 1050 and 2050 to a Rack
Mounting the System to a Four-Post Rack
The Series 1050 and 2050 ship with rails pre-installed to the chassis for mounting to a four-post rack. The
following section describes how to mount a 1050 and 2050 system to a four-post rack.
To mount a 1050 and 2050 to a four-post rack
1. To detach the outer rails, slide the outer rail to the end of the system and engage the release latches. The
right release latch must be pushed down and the left release latch must be pushed up.
2. Pull the outer rail completely off the system.
Figure 8. Detaching the Outer Rails
3. If needed, attach the brackets to the outer rails with the included screw set.
Figure 9. Attaching Brackets to Outer Rails
4. To adjust the length of the outer rails to fit the distance between your rack posts, loosen the screws on
the longer rear bracket of the outer rails. You can tighten and secure the bracket screws after you have
affixed the outer rails to the rack posts.

Rack Installation Guide 11
Mounting Series 1050 and 2050 to a Rack Rack Installation Guide
5. Install the outer rails to the rack posts.
Figure 10. Attaching the Outer Rails to the Rack
6. Slide the ball bearing retainer on the inside of the outer rail to the foremost position.
Figure 11. Sliding the Ball Bearing Retainer to the Foremost Position

12 Rack Installation Guide
Rack Installation Guide Mounting Series 1050 and 2050 to a Rack
Caution: The ball bearing retainer on the outer rail must be returned to the foremost position in order to connect with
the inner rail on the chassis. The bearings may fall off if the ball bearing retainer is not pushed forward.
7. Slide the inner rails into the outer rails, pushing the system into the rack.
Figure 12. Sliding the System into the Rack
To operate the rails
1. To pull out the system from the rack without removing it, pull it until it stops.
2. To remove the system from the rack, pull until the outer rail release latch pictured in “Detaching the
Outer Rails” on page 10, is visible.
Mounting the System to a Two-Post Rack
The Series 1050 and 2050 can be mounted to a two-post rack in the center-mount position. The following
section describes how to remove the pre-installed four-post rails and install the two-post brackets for
installation in a two-post rack.
To mount a 1050 and 2050 to a two-post rack
1. If the system is already installed in a rack, remove the system from the rack.

Rack Installation Guide 13
Mounting Series 1050 and 2050 to a Rack Rack Installation Guide
2. To detach the outer rails, slide the outer rail to the end of the system, push the release latch towards the
front of the system, and pull the outer rail completely off the system.
Figure 13. Detaching the Outer Rails
3. To remove the inner rail, unscrew the three screws on each side of the chassis.
Figure 14. Removing Inner Rail Securing Screws

14 Rack Installation Guide
Rack Installation Guide Mounting Series 5050, 6050, 7050, and 9350 to a Rack
4. Attach the first bracket to the chassis with the three included screws.
Figure 15. Attaching Two-Post Center-Mount Brackets
5. Slide the second bracket onto the pegs of the first bracket by placing the second bracket over the first
bracket at the widest opening then slide towards the narrower part to secure.
Figure 16. Attaching Second Bracket to First Bracket
6. Repeat steps 4 and 5 on the other side of the chassis.
7. Center-mount the system on a two-post rack.
Mounting Series 5050, 6050, 7050, and 9350 to a Rack
The Series 5050, 6050, 7050, and 9350 ship with rails pre-installed to the chassis for mounting to a four-post
rack. The following section describes how to install a 5050, 6050, 7050, and 9350 system in a four-post rack.

Rack Installation Guide 15
Mounting Series 5050, 6050, 7050, and 9350 to a Rack Rack Installation Guide
Caution: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack.
Caution: 3U systems weigh from 59-71 lbs. (26-33 kg). A minimum of two people is required to move a 3U system. Lift
the system using both hands and with your knees bent.
Note: The outer rails are not required to install the system in a shelving unit. Remove the outer rails before attempting
to install the Series 5050, 6050, 7050, and 9350 in a shelving unit.
Unplug the AC power cords.
Remove all external devices and connectors.
Important: If your rack has square holes, use the included square-hole post adaptors. For details, see “Square Post-Hole
Adaptor” on page 4.
To detach the outer rails from the inner rails
1. To detach the outer rails, slide the outer rail to the end of the system, pull the outer rail release tab
towards the front of the system and pull the outer rail completely away from the system.
Figure 17. Releasing the Outer Rail
To adjust the length of the outer rails
1. To adjust the length of the outer rails to fit the distance between your rack posts, loosen the screws on
the longer rear bracket of the outer rails. You can tighten and secure the bracket screws after you have
affixed the outer rails to the rack posts.

16 Rack Installation Guide
Rack Installation Guide Mounting Series 5050, 6050, 7050, and 9350 to a Rack
Important: In some environments the bracket screws cannot be reached after the rails have been installed. In this case
the length of the outer rails should be adjusted and secured before mounting the outer rails into the rack.
Figure 18. Adjusting Length of the Outer Rails
Note: The screws on the front bracket are pre-adjusted, do not loosen those screws.
To install the outer rails to a rack
After you have detached the outer rails from the inner rails on the chassis and adjusted the length of the
outer rails to fit your rack posts, you are ready to install the outer rail assemblies to the rack.

Rack Installation Guide 17
Mounting Series 5050, 6050, 7050, and 9350 to a Rack Rack Installation Guide
1. Install the outer rails to the rack posts with the included screw set.
Figure 19. Attaching the Outer Rails to the Rack
Important: The sliding part of the outer rails should not be extended when inserting or removing the system.
To mount the system on a rack
1. With two people lifting the system, gently slide the inner rails into the outer rails until you get to a hard
stop.
Important: The inner and outer rails must meet precisely and the system must be held level to join the rails.
The sliding part of outer rails should not be extended when joining the inner and outer rails.

18 Rack Installation Guide
Rack Installation Guide Mounting Models 3000, 3010, 5000, and 5010 to a Rack
2. When the system has reached a hard stop, pull the release tabs on both of the inner rails and push the
unit all the way into the rack.
Figure 20. Sliding the System into the Rack and Pulling the Inner Rail Release Tab
To operate the rails
1. To pull out the system from the rack without removing it, pull it until it stops.
2. To push the system back into the rack, use the inner rail release tab pictured above in “Sliding the
System into the Rack and Pulling the Inner Rail Release Tab”.
3. To remove the system from the rack, pull until the outer rail release tab pictured in “Releasing the Outer
Rail” on page 15, is visible.
Caution: Use caution when the system is mounted in a rack and the outer rails are extended, do not place objects or
additional weight on the system.
Mounting Models 3000, 3010, 5000, and 5010 to a Rack
The following section describes how to install a 3U system, models 3000, 3010, 5000, and 5010, to a four-post
rack. You must use a four-post rack for 3U systems.
Caution: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack.

Rack Installation Guide 19
Mounting Models 3000, 3010, 5000, and 5010 to a Rack Rack Installation Guide
To mount the system to a rack
1. Carefully lift the system out of the shipping carton.
Caution: 3U systems weigh from 59-71 lbs. (26-33 kg). A minimum of two people is required to move a 3U system. Lift
the system using both hands and with your knees bent.
2. To remove the outer rails from the chassis, slide the rail back until the lock button is exposed.
Figure 21. Removing the Outer Rails from the Chassis
3. Press in the lock button on each side of the rail.
Figure 22. Removing the Outer Rails from the Chassis
4. Continue to slide the outer rail until it is removed from the chassis.
5. Choose a location on the rack that provides adequate airflow for the fans.
6. Adjust the rear bracket on the left and right rails to fit your rack: unscrew the lock screws, adjust the
length, and insert and tighten the screws.

20 Rack Installation Guide
Rack Installation Guide Mounting Models 3000, 3010, 5000, and 5010 to a Rack
7. On the front and rear of the rack, insert two screws on the each side of the rack. Do not tighten the
screws.
Figure 23. Mounting the Rail Hardware onto the Front and Rear of the Rack
8. Place the left and right outer rails onto the front and rear of the rack and tighten the screws.
9. Carefully lift the system (with both knees bent) and insert the chassis-rail track into the rack-rail track.
Figure 24. Mounting the System into the Outer Rails
10. Slide the system into the rack until it is flush against the rack post.
11. Insert and tighten the screws on each side of the system.
Figure 25. Securing the System to the Rack