Rongta technology Rp310 User manual

RN

TA

User

Manual

RP310

LABEL

PRINTER

Rongta

Technology

(Xiamen)

Group

Co.,

Ltd.

www.rongtatech.com

V1.3

Contents

1.

Product

INtroduction.......coueiiiniiiininiiie

s

2

1.1

Safety

Warnings.......ccoevueeveeiiiiniicniciicicsicciceie

e

2

1.2

Main

FEatUres......ccieiiiiieiiieiiiieie

et

2

11,

Safety

INStruCtionS......cviiiiiiiiiiiiiiiicnec

s

3

I1l.

Appearance

and

Components.

IV.

Technical

Parameters.

4.1Printer

Parameter

V.

Installation

and

Operation

of

Printer.

5.1Printer

Unpacking...

5.2

Connectingthe

Printer........cccoccvviiiniiiiiniciiccicciicieceens

6

5.3

Loading

Paper.

5.4

Bluetooth

Pairingand

Printing.......cccceevvviiiniiiineniinecnnnnes

8

5.5

Use

Bluetooth

Interface

for

Printing........cccccoovueiiiiiininincnnns

8

VI.

The

Switch,

Key

and

Indicator

Light

of

Printer..........cccceeviiennns

9

6.1

POWer

SWitCh...ocuiiiiiiic

9

6.2

Keys

and

Indicators..

VII.

Printer

Test

7.1Print

Self-Test

Pag

7.2

Printwith

the

Windows

Driver.

7.3LabelLearning......coccouiriiiiiiiiniiiiicie

e

11

Vill.

Cleaning

the

Printer........cccooiiiiiiiiiinieiiiiicie

e

12

8.1Cleaningthe

Printer

Head........cccuevvuiiiiiiiiiiniiiiiicciicciiens

12

8.2Cleaning

the

SENSOr.......cceeiiiiiiiiiiiiicciec

e

12

8.3

Cleaningthe

Printing

Rubber

Roller..........ccccoevvuiiiiniiiiinnnnnn.

13

IX.

Troubleshooting......cccuvuiiiiiiiiiiiccce

s

14

Copyright

©

Rongta

Technology

(Xiamen)

Group

Co..

Ltd.

Al

Rights

Reserved

I.

Product

Introduction

Thank

you

for

purchasing

the

label

printer

produced

by

our

company.

This

label

printer

provides

you

with

safe,

reliable

and

efficient

printing

quality

at

a

reasonable

economic

price.

At

the

same

time,

RP310

is

widely

used

in

supermarkets,

catering

industry

,

clothing

industry

,

warehousing

industry

,

etc.due

to

its

super

functions

and

easy

operation.

1.1

Safety

Warnings

A\

Warning:

Do

not

touch

the

paper

cutting

knife

or

paper-tearing

knife

of

the

printer.

iy

Warning:

The

print

head

is a

heating

component.

Do

not

touch

the

print

head

and

its

surrounding

components

when

the

printer

is

still

warm

in

temperature.

iy

Warning:

Do

not

touch

the

surface

of

the

thermal

print

head

and

connectors,

to

avoid

electrostatic

damage

to

the

print

head.

A\

Warning:

This

product

is

only

suitable

for

the

use

in

non-tropical

climates.

1.2

Main

Features

High

printing

quality

Low

noise

The

attractive

appearance

Reasonable

structure,

simple

use

and

maintenance

Label

off

intelligent

handling

function

Fast

printing, with

print

speed

of

up

to

180mm/s,

saving

printing

time

greatly.

Superior

heat

dissipation,

can

handle

heavy

printing

workload

Reprinting

function,

can

effectively

avoid

the loss

and

omission

of

label

information

odooodood

in

the

printing

process

caused

by

lack

of

paper.

Automatic

paper

positioning

after

re-opening

and re-closing

the

cover,

=)

Can

effectively

avoid

the

trouble

and

waste

of

labels

caused

by

printing

dislocation

Automatic

identification

of

paper

Il.

Safety

Instructions

Before

operating

and

using

the

printer,

please

carefully

read

the

following

items

and

strictly

observe

the

use

rules.

@

Please

install

the

printer

on

a

stable

surface

to

avoid

printer

suffered from any

vibration

and

shocks.

@

Do

not

use

and

store

the

printer

in

places

with

high

temperature,

high

humidity

and

high

pollution.

©

Connect

the

printer's

power

adapter

to

an

appropriate

grounding

socket.

Avoid

using

the

same

socket

with

large

motors

or

other

equipment

that

may

cause

voltage

fluctuation

of

power

supply.

@

Keep

water

or

conductive

materials

(such

as

metal)

out

of

the

printer.

Once

it

occurs,

Power

should

be

turned

off

immediately.

©

Never

use

the

printer

without

paper,

otherwise

it

will

seriously

damage

the

printing

rubber

roller

and

thermal

head.

®

Unplug

the

product

from

the

power

outlet

if

the

printer

is

idle

for

a

long

time.

@

Do

notdisassemble

or

modify

the

product

personally.

@ Use

only

the

power

adapter

specified

in

this

instruction.

@

Inorder

to

ensure

the

printing

quality

and

prolong

the

service

life

of

the

product,

it

is

recommended

to

use

the

recommended

or

equivalent

thermal

printing

paper.

@

Do

not

plug/unplug

the

product

with

the

product

powered

on.

When

plugging

and

unplugging

the

printer

power

cord,

please

hold

the

arrow

position

of

the

printer

power

connector

with

your hand,

not the

cord

of

the

printer

power

cord.

@

Please

keep

this

manual

for

the

future

use and

reference.

lll.

Appearance

and

Components

[J

Front

View

1

Rear

View

Upper

Cover

-,

Paper

Feed

Port

Paper

Exit

-

"o

Cover

lever

Power

Switch

Power

Interface

“

®

USB

Interface

[

Inside

View

%

Thermal

Head

Piece

Roll

Holder

L

@+~

%

Roll

Holder

R

Paper Guide

L

Paper Guide

R

-4

Rubber

Roller

Application

Field

®

Cashier

system

of

supermarkets

®

Cashier

system

of

catering

industry,

®

Cashier

system

of

clothing

industry

®

Cashier

system

of

warehousing

industry

4

IV.

Technical

Parameters

4.1

Printing

Parameters

Model

|

RP310

Priningmethod

|

Thermal

ne

printer

Printing

speed

|

180mmis

Paperwidth

|

40~85

mm(Backing

paper)

Effectv

resolution

|

203

dpi

Paparticiness

|

0.05-0.18mm

Printwidth

|

MAXEOmmM

Charactersize

|

ASCI

FontA:

12424 ASCII

Font

B:

917

Chinese

character

26x24

Interface

ype

|

Bluetooth+USB

Interface

(custom

or

select)

Print

character

ASCll

characterset

|

12x24

dot,

1.25

(width)X3.00

(heightymm

National

Standard

Class

land

I

Chinese

|

2424

dot,

3.00

(width)X3.00

(heightymm

Character

Font

Typeofbarcode

|

One-dimensional

code:

Code

39,

39C.

125,

Code

93,

ITF25,

EAN128,

Code

128,

Codabar,

EAN-8.

EANS+2,

EANB+5,

EAN-13,

EAN13+2,

EAN13+5,

UPC-A.

UPCA+2, UPCA+5,

UPC-E.

UPCE+2,

UPCE+5MSIC.

ITF14,

EAN14,

CODE11,

POST

QR

code:

PDF417

(optional)

Extended

charactertable

|

PC437.

Katakana,

PC850, PCBB0, PC863, PC865.

WPC1252,

PC866. PC852,

PCBSBETC.,

10INTERNATIONAL

LANGUAGES

IN

TOTAL

Power

supply

Power

adapter

Environmental

requirements

Working

envionment

|

Operating

temperature:

0~

50°C,

Operating

humidity:

20~85%

Storage

environment

|

Storage

temperature:-20

~

70°C,

Storage

humidiy:

5-95%

Environmental

conditions

Diive

|

WINXPWINZAWINSWIN1O

Printcommand

|

TSPL/CPCL(optional)/ZPL(optional)

Character

printing

|

It

supports

double

width and

double

height

printing

of

AN

K

characters,

custom

characters

and

Chinese

characters;

adjusts.

dot

patterns

of

character

spacing

for

printing:

The

pictures

are

for

reference

only,

©

Remark:

The

interface

is

optional

or

customized,

P

.

and

the

specific

interface

is

subject

to

the

actual

object.

please

subject

to

practicality

V.

Installation

and

Operation

of

Printer

5.1

Printer

Unpacking

Check

the

parts:

Before

use,

make

sure

the

accessories

are

included

in

the

package(the

following

picture

is

an

example).

If

any

thing

is

missing,

contact

the

supplier

or

manufacturer.

The

specific

accessories

may

not

be

included

depending

on

the

printer

model.

SZMN

Main

machine

Power

adapter

Power

cord

USB

cable Quick

Instaliation

Guide

©

The

pictures

are

for

reference

only,

please

subject

to

practicality.

5.2

Connecting

the

Printer

[l

Connect

the

power

line

(1)

Confirm

that

the

power

switch

is in

off

(0)

state

(2)

Connect

the

power

adapter

to

the

printer

(3)

Connect

the

power

line

to

the

power

adapter

(4)

Connect

the

other

end

of

the

power

line

to

a

nearby

socket

Use

the

special

power

adapter

for

the

printer.

The

connection

diagram

is

as

follows:

Power

adapter

[

Connect

the

USB

cable

(1)

Connect

the

USB

cable

to

the

printer

(2)

Connect

the

USB

cable

to

the

PC

host

(3)

Turn

the

power

switch

to

on

(1)

state

Switchon

Switch

off

»

Connect

to

the

PC

host

5.3

Loading

Paper

The

RP310

series

thermal

receipt

printer

uses

85mm

thermal

paper

rolls

and

adopts

an

easy

paper

loading

mechanism,

which

is

very

convenient

for

paper

loading.

The

Installation

Method

of

Thermal

Paper

is

as

Follows:

(1)

Pull

out

the

roll

holder,

confirm

that

the

print

side

of

paper

roll

faces

upward,

and

load

the

paper

roll.

(2)

Send

the

front

end

of

the

paper

roll

through

the

paper

guide and

pull

it

out

beyond

the

rubber

roller;

close

the

paper

guide

to

fix

the

two

sides

of

the

paper

according

to

the

paper

width.

(3)

Close

the

upper

cover

of

printer

and press

down

gently

until

the top

cover

closes

with

a

"click”

sound.

£

Paper

guide

R

5.4

Bluetooth

pairing

and

printing

(only

valid

for

printers

with

Bluetooth)

The

RP310

Bluetooth

printer

needs

to

be

paired

with

the

main

device

driving

the

printer

before

working,

and

the

pairing

process

is

initiated

by

the

main

device.

The

general

pairing

method

is

as

follows:

(1)

Turn

on

the

printer.

(2)

The

main

device

searches

for

external

Bluetooth

device.

(3)

If

there

are

multiple

external

Bluetooth

device,

select

the

printer

corresponding

to

BDA

address

(see

self-test

page

for

details).

(4)

Enter

the

initial

password

"0000"

or

"1234".

(5)

Complete

the

pairing.

Please

refer

to

the

Bluetooth

function

description

of

the

main

device

for

the

specific

pairing

method.When

pairing,

the

RP310

label

printer

with

Bluetooth

interface

must

be

on.

/\

Note:

During

pairing,

please

do

not

turn

on

multiple

printers

at

the

same

time,

otherwise

you

may

not

be

able

to

judge

which

printer

was

successfully

paired.

After

successful

pairing,

other

host

computers

can

still

be

paired

with

the

printer,

and

each

printer

can

be

paired

with

up

to

8

host

computers.

If

more

upper

computers

are

paired

with

printers,

the

host

computer

paired

with

the

printer

at

the

earliest

will

be

automatically

removed

from

the

pairing

list

by

the

printer.

At

this

time,

if

this

host

computer

needs

to

drive

the

printer

for

printing,

it

needs

to

be

paired

again.

(For

multi-connected

Bluetooth

only)

5.5

Use

Bluetooth

interface

for

printing

(only

valid

for

the

printers

with

Bluetooth)

For

host

computers

with

virtual

Bluetooth

serial

ports

(such

as

mobile

phones

using

SMARTPHONE,

POCKET

PC,

PALM,

notebook

computer,

etc.),

after

successful

pairing,

printing

data

can

be

sent

to

the

printer

via

the

virtual

Bluetooth

serial

port

for

printing.

If

the

host

computer

does

not

have

a

virtual

Bluetooth

serial

port,

when

you

want

to

drive

the

printer

for

printing,

please

consult

the

supplier

of

the

host

computer.

PRINTER

VI.

The Switch,

Key

and

Indicator

Light

of

Printer

6.1

Power

Switch

The

power

switch

controls

the

flow

of

power

to

the

printer.

The

power

switch

is

located

on

the

front

side

of

the

printer.

When

the

"-"switch

is

pressed,

the

printer

is

turned

on;

When

the

"O"

of

the

switch

is

pressed,

the

printer

is

turned

off.

&

Attention:

Make

sure

the

power

supply

is

connected

before

turning

on

the printer.

6.2

Keys

and

Indicators

[

Function

description

of

buttons

Scenarios

Button

operation

Corresponding

functions

Switch

off

Press

and

hold

+

u

on

the

prnter

Printsefftest

page

Standby

Press

and

hold

35 Enter

label

specification

learning

mode

Open

the

cover

Press

and

hold10

S

Restore

factory

settings

Standby

Press

Automatically

feed

one

blank

label

sheet

Continuous

printing

process.

Press

Pause

printing

Pause

printing

Press

Continue

printing

[

Indicator

description

Indicator

status

Status

description

Indicator

always

lights

up

Normal

standby

Indicator

flashes

Buzzer

alarm

Buzzer

alarm

(common)

2

Sounds

Printer

mechanism

error

3

Sounds

Paper

shortage

erfor

5Sounds

Overheating

error

6

Sounds

Cover

opening

error

7

Sounds

Seam

label

error

VII.

Printer

Test

7.1

Print

Self-Test

Page

When

the

printer

is

initially

installed

or

there

are

any

problems

with

the

printer,

you can

run

self-test

program

to

confirm

the

following

status:

firmware

version,

printer

parameter

setting status,

print

quality,

and

information

of

external

devices,

etc.

After

confirming

that

there

is

no

problem

with

the

printer

after

the

self-test,

please

check

other

devices

or

software.

This

function

runs

independently

of

other

devices

or

software.

The

self-test

method

is

as

follows:

(1)

Confirm

that

the

printer

is

connected

to

power

supply

and

the

paper

roll

is

loaded

correctly.

(2)

Confirm

that

the

printer

is

turned

off

and

the top

cover

is

closed

in

place.

(3)

Press

and

hold

the

FEED

button,

then

press

the

POWER

button

to

turn

on

the

printer;

release

the

button

after

the

printer

is

turned

on.

7.2

Print

with

the

Window

Driver

(1)

To

install

Windows

driver,

please

refer

to

"RP3xx

Driver

Installation

Instruction”.

(2)

Set

the

"port"

of

the

Windows

driver

as

the

appropriate

interface

to

use.

Print the

test

page

with

the

"Print

test

page"

function

of

Windows

driver

10

7.3

Label

Learning

/N

Note:

In

the

following

cases,

the

user

can

perform

label

positioning

learning

so

that the

printer

can

better

position

the

label:

Install

and

use

the

printer

for

the

first

time.

First

use

of

printer

after

sensor

cleaning.

Reuse

the

printer

after

it

is

not

used

for

a

long

time.

Replace

with

a

new

type

of

paper

roll.

The

printer

cannot

recognize

the

mark

effectively

during

printing.

When

the

printer

is

ready,

press and

hold

the

FEED

button

for

3s

until

the

standby

status

indicator

flashes

twice,

release

the

button,

and

the

printer

will

start

learning

and

feed

paper.

If

the

printer

learns

under

continuous

paper

mode,

the

learning

is

invalid.

Users

can

also

complete

the

learning

through

the

printer

tool

software.

(refer

to

"Instruction

for

Printer

Setting

Tool".)

A

Note:

After

learning,

you

can

re-open

the

top

cover

and

place

the

blank

label

paper

just

fed

during

learning

back

for

printing

to

avoid

paper

waste.

1

Vlil.Cleaning

the

Printer

8.1

Cleaning

the

Printer

Head

Clean

the

print

head

when

one

of

the

following

conditions

occurs

to

the

printer:

(1)

Printing

is

not

clear.

(2)

A

vertical

column

of

the

printed

page

is

not

clear.

(3)

The paper

feeding

noise

is

high.

The

print

head

cleaning

steps

are

as

follows:

(1)

Turn

off

the

power

supply

of

the

printer,

open

the

upper

cover

and

remove

the

paper

if

exists.

(2)

If

printing

has

just

been

completed,

wait

for

the

print

head

to

cool

completely.

(3)

Clean

the

printer

head

with

a

soft

cotton

moistened

with

ethyl

alcohol.

(4)

After

waiting

for

absolute

ethyl

alcohol

to

volatilize

completely,

close

the

upper

cover

and

try

printing

again.

Rubber

Roller

8.2

Cleaning

the

Sensor

Clean

the

paper

shortage

sensor

when

one

of

the

following

conditions

occurs

to

the

printer:

(1)

In

the

printing

process,

the

printer

occasionally

stops

printing

and

alarms

for

paper

shortage.

(2)

No

alarm

for

paper

shortage.

The

paper

shortage

sensor

cleaning

steps

are

as

follows:

(1)

Turn

off

the

power

supply

of

the

printer,

open

the

upper

cover,

and

remove

the

paper

if

there

is

any.

(2)

Wipe

off

the

dust

and

stain

on

the

sensor

surface

with

soft

cotton

cloth

(which

should

be

dried)

dipped

in

absolute

ethyl

alcohol.

(3)

After

waiting

for

absolute

ethyl

alcohol

to

volatilize

completely,

close

the

upper

cover

and

try

to

start

the

machine

again.

12

PRINTER

8.3

Cleaning

the

Printing

Rubber

Roller

When

one

of

the

following

conditions

occurs

to

the printer, the

printing

rubber

roller

should

be

cleaned:

(1)

Printing

is

not

clear.

(2)

A

vertical

column

of

the

printed

page

is

not

clear.

(3)

The paper

feeding

noise

is

high.

The

printing

Rubber

Rollers

cleaning

steps

are

as

follows:

(1)

Turn

off

the

power

of

the

printer

and

open

the

upper

cover.

(2)

Use

a

soft

cotton

cloth

(which

should

be

dried)

dipped

in

a

neutral

detergent

to

wipe

off

dust

and

stains

on

the

surface

of

the

printing

rubber

roller.

(3)

Close

the

upper

cover

after

the

cleaning

agent

is

completely

volatilized.

N\

Attention:

(1)

The

power

supply

must

be

turned

off

during

the daily

maintenance

of

the

printer.

(2)

Do

not

touch

the

surface

of

the

print

head

with

hands

and metal

objects,

and

do

not

scratch

the

surface

of

the

print

head,

printing

rubber

roller

and

sensor

with

tweezers

and

other

tools.

(3)

The

organic

solvents

such

as

gasoline

and

acetone

shall

not

be

used.

(4)

Wait

until

absolute

ethyl

alcohol

is

completely

volatilized,

then

turn

on

the

power

supply

to

continue

printing.

13

PRINTER

IX.Troubleshooting

The

table

below

shows

common

problems

and solutions

for

operators.

If

you

have

followed

the

simple

troubleshooting

methods

but

the

printer

is

still

not

functioning

properly,

please

contact

the

customer

service

department

of

your

dealer

for

assistance.

Fault

Phenomenon

POWER

indicator

is

off

Cause

.

The

AC

plug

and

the

power

supply

plug

are

not

properly

connected

to

the

printer

socket.

Solution

Check

the

power

connection

and

confirm

that

the

AC

plug

and

the

power

supply

plug

are

properly

connected

to

the

printer socket.

‘Turn

on

the

printer.

Unable

to

print

.

The

communication

cable

is

not

properly

connected

to

the

printer

and

PC

host.

b.

Communication

interface

setting

error.

c.

Print

status

error.

Reconnect

the

communication

cable.

Refer

to

6.2

"Printer

Indicator

Information”

of

the

manual,

and

confirm

whether

the

standby

status

indicator

is

always

on.

Incomplete

print

content

.

The

paper

is

not

centered.

Adjust

the

paper

position.

Setthe

correct

label

size.

Incorrect

positioning

a.

Label

learning

is

not

performed,

b.

Seam

label

detection

photocoupler

is

offset.

.

Wrong mode

selected.

Label

learning

is

performed,

Open

the

cover

to

confirm

whether

the

seam

Iabel

detection

component

s

offset.

For

black

label

paper,

move

the

seam

label

detection

component

according

to

the

black

label

position

s

that

the

detection

photocoupler

can

detect

the

black

label.

Label

papericontinuous

paper:

The

detection

photocoupler

must

be

in

the

paper

range.

Use

the

setting

tool

to

open

the

printer

information and confirm

whether

the

paper

typeis

the

same

as

the

paper

loaded

in

the

printer,

which

can

be

changed

by

using

the

setting

tool.

Poor

print

result

.

Paper

loading

efror.

b.

Print

density/speed

setting

error.

.

Print

headirubber

roller

has

dust

or

adhesive

accumulation.

d.The

print

head

is

damaged.

Reload

the

paper.

Readjust

the

print

density/speed

of

pinter

by

using

the

setting

tool

or

the

software.

Printing

density

can

be

coarsaly

tuned

with

the

setting

tool

and

finely

tuned

with

the

driver.

.

Clean

the

prin

headirubber

roller.

(refer

to

8.1

"Cleaning

Print

Head8.2

™

Cleaning

Sensor'.3

"Cleaning

Printing

Rubber

Roller”

of

the

Manual.)

Use

the

setting

tool

o

detect

bad

point

of

head

piece.

I

the

print

head

is

damaged,

please

contact

the

customer

service

department

of

your

dealor

or

repairs

14

Rongta

Technology

(Xiamen)

Group

Co.,

Ltd.

ADD:

No.88,

Tonghui

South

Road,

Tongan,

Xiamen,

China.

WEB:

www.rongtatech.com

TEL:

0086-592-5666129

FAX:0086-592-5659169

Rongta Technology RP310 User manual

Popular Label Maker manuals by other brands