Rongta Technology RP211 User manual

THERMAL LABEL PRINTER
User Manual

Contents
I. Product Introduction
1.1 Safety Warnings.
1.2 Main Features......
II. Safety Instructions....
1Il. Appearance and Component:
IV. Technical Parameters....
4.1 Printing Parameters
4.2 Printer Indicators .
4.3 Printer Interfaces .
V. Installation and Operation of Printer.
5.1 Printer Unpacking....
5.2 Connecting the Printer
5.3 Loading Paper
VI. The Switch, Key and Indicator Light of Printer
6.1 Keys and Indicators....
6.2 Self-Test of Printer ...
6.3 Special Functions of Printel
VII. USB Interface
VIIl. Ethernet Interfaces of Printers
IX. Cashbox Interfaces of Printers
X. Cleaning the Printer......
10.1 Cleaning the Printer Head
10.2 Cleaning the Sensor ...
10.3 Cleaning the Printing Rubber Roller ...
XI. Troubleshooting ......
11.1The indicator on the control panel is not on
11.2The indicator on the control panel is not on
XIl. Driver Installation
12.1 Installation for Windows
12.2 The Port Direct Drive ...

I. Product Introduction
Thank you for purchasing the thermal label printer produced by our company.
This thermal label printer provides you with safe, reliable and efficient printing
quality at a reasonable economic price. At the same time, The printer is widely
used in supermarkets, hospitals, restaurants, banks, gas stations, road and bridge
toll collection and other fields due to its super functions and easy operation.
1.1 Safety Warnings
/A Warning: Do not touch the paper cutting knife or paper-tearing knife of the printer.
A Warning: The print head is a heating component. Do not touch the print head and
its surrounding components when the printer is still warm in temperature.
A Warning: Do not touch the surface of the thermal print head and connectors,
to avoid electrostatic damage to the print head.
£\ Warning: This product is only suitable for the use in non-tropical climates.
1.2 Main Features
[ High printing quality
[d Low noise
[d The attractive appearance
|d Reasonable structure, simple use and maintenance
4 Label off intelligent handling function
(1 Superior heat dissipation, can handle heavy printing workload
[ Reprinting function, can effectively avoid the loss and omission of label information
in the printing process caused by lack of paper.
1 Automatic paper positioning after re-opening and re-closing the cover,
Can effectively avoid the trouble and waste of labels caused by printing dislocation
d Automatic identification of paper

Il. Safety Instructions
Before operating and using the printer, please carefully read the
following items and strictly observe the use rules.
@ Please install the printer on a stable surface to avoid printer suffered from any
vibration and shocks.
@ Stop using keeping the product in any case of unusual circumstances such as
the presence of high temprature, high humidity and serious pollution.
©® Connect the printer's power adapter to an appropriate grounding socket. Avoid
using the same socket with large motors or other equipment that may cause
voltage fluctuation of power supply.
@ Do not get the product wet. Do not insert foreign objects(e.g. metal) into the
product, and once it occurs, immediately turn off the power supply.
© Never use the printer without paper, otherwise it will seriously damage the
printing rubber roller and thermal head.
Unplug the product from the power outlet if the printer is idle for a long time.
Do not disassemble or modify the product personally.
Use only the power adapter specified in this instruction.
®
©
© o
In order to ensure the printing quality and prolong the service life of the product,
it is recommended to use the recommended or equivalent thermal printing paper.
-]
Do not plug/unplug the product with the product powered on.
When plugging and unplugging the printer power cord, please hold the arrow
position of the printer power connector with your hand, not the cord of the
printer power cord.
@ Please keep this manual for the future use and reference.

Ill. Appearance and Components
[d Front View
- Upper Cover
(- Main Body.
Power button
Power indicator
Error indiator
FEED button
Openkey «-
(1 Inside View
SIM card totfoptional)
Volume "+*adjust button(optional)
Valume *“adjust button(optional)
Network Iterface(optonal)
S8 Interface
‘Gashbox Inferface
Power Interface
Application Field
© Cashier system of places of entertainment
® Cashier system of retail monopoly
* Wireless Bluetooth printing cashier system
(1 Rear View
-2 Rubber Roller
-+ Thermal Printhead
® Catering cashier system
© Postal logistics receipt printing system
® Hotel receipt printing system
4
PRINTER

IV. Technical Parameters
4.1 Printing Parameters
Printing method
Printing speed
Printing paper width
Effective resolution
Thickness o prining paper
Effective printing width
Dotdensity.
Charactersize
Print character
ASCIl character set
National Standard
Glass 1and I Chinese
Character Font
Type of bar code
Extended character able
Power supply
Power adapter
Input power supply
Gashboxoutput
Service life
Servielite
Environmental
requirements
Woring environment
Storage environment
Environmental
conditions
Drive
Print command
Character printing
printing of dot patterns
‘Thermal line printer
100mm/s
20-60(0.5mm)
203 dpi (8 dot/mm)
0.06:0.14mm
48mm\ 56mm
384dotine or 448dotine
ASCII FontA: 12x24 ASCII Font B: 9x17 Chinese character 24x24
12624 dot, 1.25 (width)X3.00 (height)mm
24x24 dot, 3.00 (width)X3.00 (heightymm
One-dimensional code:Code 39, 39C. 125, Code 93. ITF25, EAN128,
Code 128, Codabar, EAN-8, EANS+2, EANB+5.
EAN-13, EAN13+2. EAN13+5. UPC-A, UPCA+2.
UPCA+5. UPC-E. UPCE+2, UPCE+5 MSIC. ITF 14,
EAN14,CODE11,POST
QR code:PDF417(optional)
CP437,CP850,CP852,CPBED,CP363,CP865 CPBSS,
WPC1250, WPC1251, WPC1252, WPC1253, WPC1254
AC 100 ~ 240V
3A\DC 12V =2
The service life of thermal printhead 50 kilometers
Operating temperature: 0~45C, operating humidity: 20~90%
Storage temperature: -10~60°C, storage humidity: 10-90%
XPIWinTIWin10/Mac/lOS/Android
ESC/POS . TSPL command compatible:
It supports double width and double height printing of AN K
characters, custom characers and Chinese characters; adjusts.
dot patterns of characler spacing for printing; [ The pictures are for reference only,
please subject to practicality
i supports printing of dot patterns with diferent densities and
downloaded graphics

4.2 Printer Indicators
Type of printing paper
Therma paper rolls
Tecommended
Type of paper rolls
Thermal printing paper
Specifications: AFS0KS-E Manufacturer: Jujo Thermal Oy(Finland)
Specifications: TF-50KS-E Manufacturer: Nippon Paper Industries Co., Lid
/N Attention
(1)To get ihe best resuls rom the priner, choose the recommended paper o other paper with
equivalent qualty,otherwise the printing quality wilbe affected and even the service e of
therma print head wil be reduced.
(2)Please do not use the paper rll hat the end glued on the core ofthe paper roll therwise:
it may cause damage to th priner.
(3)fthe printing paperis contaminated by chemicals or i, it may fade or reduce the sensible
heat degree, and affect the printing effect,
4) Do notrub the surface of the printing paper with hard aricis, otherwise it may cause fading
(5) The printpaper il fae fthe temperature is up to 70°C keep it out of direct sunligh,
humidity and high temperature.
4.3 Printer Interfaces
Diagram Type lllustration
uss Universal USB Interface (Standard Type B)
Standard RJ45-8P interface, 10M/100M transmission
Network interface | speed with self-adaptation, 100M network LED
indication, data communication LED indication.
The 6-wire RJ-11 socket, outputing DC 12V/1A
Cashbox Interface
power signal to drive the cashbox.
Power plug
Power interface
DCB.5V == 3A /DC 12V
(© Note: The interface is optional or customized, and the specific interface is subject to the actual object.

V. Installation and Operation of Printer
5.1 Printer Unpacking
Check the parts:
Before use, make sure the accessories are included in the package(the following
picture is an example). If any thing is missing, contact the supplier or manufacturer.
The specific accessories may not be included depending on the printer model.
e =0 22 &
Thermal printer Power adapter Power cord Communication cable | Quick installation guide
© The pictures are for reference only, please subject to practicality.
5.2 Connecting the Printer
(1) Make sure that both the printer and the PC host are turned on, plug the matching
data communication cable into the printer's data interface, and plug the other end
into the USB of PC host.
(2) If equipped with an electrically openable cashbox, insert the RJ-11 connector on
the cashbox into the cashbox interface of the printer (the specifications of the
cashbox must conform to the printer cashbox drive specifications).
(3) Connect to the special power adapter of the printer.
Use the special power adapter for the printer.
The connection diagram is as follows:

A\ Attention:
(1) First plug the power plug of the printer, then switch on the power supply,
and then turn on the power switch. Do not reverse the sequence, otherwise the
machine will be damaged.
(2) Using an improper power adapter will make the printing quality worse and even
damage the printer.
(3) Do not connect the telephone line to the cashbox interface, otherwise the printer
and telephone may be damaged.
(4) When plugging in the printer power cord, please hold the arrow position of the
printer power connector with your hand (do not plug in the cord of the printer
power cord with your hand). Forcibly plucking the flexible cord of the printer
power connector or pulling the printer power cord may cause damage to the
printer or the power adapter.
5.3 Loading Paper
The thermal label printer uses thermal paper rolls and adopts an easy paper loading
mechanism, which is very convenient for paper loading.
The Installation Method of Thermal Paper is as Follows:
(1) Open the top cover of the printer and install the paper roll into the paper width adjuster (Figure 1);
(2) Insert the roll paper as shown in the 2 illustration;
(3) Pull out a part of paper, and close the cover as shown in the 3 illustration;
(4) Tear off the paper with the cutter.
Comsctdrecton
Weong cion

VI. The Switch, Key and Indicator Light of Printer
6.1 Keys and Indicators
The keys and indicator panel as shown in the following figure:
The function description of keys and indicators:
FEED key
Press the FEED button once to advance paper o hold down the FEED button
to feed paper continously. Hold down the FEED button and turn on the product
at the same time to print the self-test.
POWER Indicator
The power button is used to turn on/off the printer. The printer's power
button is located at the bottom right of the printer.
Press the power button to turn on the printer;
and when the printer is on, press the power button to turn off the printer.
A Attention: Make sure the power supply is connected before turning
on the printer.
POWER indicator (green)
‘When connected to the power supply, it always lights up;
ERROR indicator (red)
The ERROR indicator will flashing when occour paper shortage,
paper jam, printer head overheating, print head error or
other abnormalities.
Buzzer error status and causes:
Status Error causes
P Printer mechanism instalation error/
. temperature below -50°C
Thres beeps Paper shortage
Five beops Temperature above 80°C
Sixbeeps, Cover is open
Ton beops Flash error