Rongta Technology RP410 User manual

IROINIE T/AA User Manual
LABEL PRINTER
RP410/RP410C/RP410Y/RP411
Rongta Technology (Xiamen) Group Co., Ltd.
www.rongtatech.com vi.2

Contents
I. Product Introduction.....
1.1 Safety Warnings .
1.2 Main Features...
I1. Safety Instruction:
11l Appearance and Components
IV. Technical Parameters.......
4.1 Printing Parameters
V. Installation and Operation of Printer......
5.1 Printer Unpacking ..
5.2 Connecting the Printer..
5.3 Loading Paper..
5.4 Bluetooth Pairing and Printing
5.5 Use Bluetooth Interface for Printing
VI. The Switch, Key and Indicator Light of Printer....
6.1 Power Switch.
6.2 Keys and Indicators ...
VII. Printer Test.......
7.1 Print Self-Test Page....
7.2 Print with the Window Drive!
7.3 Label Learning...
VIll. Cleaning the Printer.
8.1 Cleaning the Printer Head.
8.2 Cleaning the Sensor ..
8.3 Cleaning the Printing Rubber Roller....
IX. Troubleshooting ..
X.FCC WARNING
Copyright @ Rongta Technology (Xiamen) Group Co.. Ltd. Al Rights Reserved

I. Product Introduction
Thank you for purchasing the RP41X series label printer produced by our company.
This Label Printer provides you with safe, reliable and efficient printing quality at a
reasonable economic price. At the same time, RP41X series is widely used in
supermarkets, Catering industry, clothing industry, warehousing industry, etc.
due to its super functions and easy operation.
1.1 Safety Warnings
A\ Warning: Do not touch the paper cutting knife or paper-tearing knife of the printer.
iy Warning: The print head is a heating component. Do not touch the print head and
its surrounding components when the printer is still warm in temperature.
A Warning: Do not touch the surface of the thermal print head and connectors,
to avoid electrostatic damage to the print head.
1.2 Main Features
High printing quality
Low noise
The attractive appearance
Reasonable structure, simple use and maintenance
Label off intelligent handling function
Bad point detection function
Fast printing, with print speed of up to 180mm/s, saving printing time greatly.
Superior heat dissipation, can handle heavy printing workload
Reprinting function, can effectively avoid the loss and omission of label information
in the printing process caused by lack of paper.
Automatic paper positioning after re-opening and re-closing the cover,
Joooooodod
o
can effectively avoid the trouble and waste of labels caused by printing dislocation
[J Automatic identification of paper

Il. Safety Instructions
Before operating and using the printer, please carefully read the
following items and strictly observe the use rules.
o
®@
@
®©
©
e
Please install the printer on a stable surface to avoid printer suffered from any
vibration and shocks.
Do not use and store the printer in places with high temperature, high humidity
and high pollution.
Connect the printer's power adapter to an appropriate grounding socket. Avoid
using the same socket with large motors or other equipment that may cause
voltage fluctuation of power supply.
Keep water or conductive materials (such as metal) out of the printer. Once it
occurs, Power should be turned off immediately.
Never use the printer without paper, otherwise it will seriously damage the
printing rubber roller and thermal head.
Unplug the product from the power outlet if the printer is idle for a long time.
Do not disassemble or modify the product personally.
Use only the power adapter specified in this instruction.
In order to ensure the printing quality and prolong the service e of the product,
itis recommended to use the recommended or equivalent thermal printing paper.
Do not plug/unplug the product with the product powered on.
When plugging and unplugging the printer power cord, please hold the arrow
position of the printer power connector with your hand, not the cord of the
printer power cord.
Please keep this manual for the future use and reference.

Ill. Appearance and Components
RP410 label printer
[d Front View 1 Rear View
" Cover Shift Lever
Upper Cover
-----4
Paper
Feed
Port
S
-+
Power
Switch
Paper
Exit
-
Power
Interface
USB
Interface
erial
Interface
v
-+
Network
Interface
[J
Inside
View
“# Print Head Set
Roll Holder L #
Roll Holder R
Paper Guide L #
# Paper Guide R
Application Field
® Supermarket Cashier system
® Catering industry cashier system
® Garment industry cashier system
® Warehousing industry cashier system

RP410Y Iabel printer
d Front View 1 Rear View
-4 Paper Feed Port
Paper rollback >
Power Switch
detection
Power Interface
---% USB Interface
[J Inside View
® Print Head Set
Roll Holder L #
+ Roll Holder R
Paper Guide L + ®
Paper Guide R
Application Field
® Supermarket Cashier system
® Catering industry cashier system
® Garment industry cashier system
® Warehousing industry cashier system

RP410C Iabel printer
[J Front View 1 Rear View
%
FEED
Button
- Paper Feed Port
Power Switch
Power Interface
Paper Exit ! “---% Cover Shift Lever
Cashbox Interface
USB Interface.
+ Serial Interface(optional)
[J Inside View
~- % Network Interface(optional)
© Print Head Set
Roll Holder L +
Roll Holder R
Paper Guide L + ©
Paper Guide R
Application Field
® Supermarket Cashier system
® Catering industry cashier system
® Garment industry cashier system
® Warehousing industry cashier system

RP411 label printer
[J Front View 1 Rear View
FEED Button
= Paper Feed Port
Paper Exit - -+ Power Switch
# Power Interface
# USB Interface
[J
Inside
View
-
Serial
Interface
-+ % Network Interface
& Print Head Set
Roll
Holder
L
#
Roll
Holder
R
Paper Guide L # # Paper Guide R
% Rubber Roller
Application Field
® Supermarket Cashier system
® Catering industry cashier system
® Garment industry cashier system
® Warehousing industry cashier system

IV. Technical Parameters
4.1 Printing Parameters
Model | RP410IRP410YIRP410CIRP411
Printingmethod | Thermalline priter
Effective resolution | 203 dpi
i \
Eoctvapriningwidth | {04 romac P41 compatbi it 08 papr
Charactosiza
|
ASCH
Font:
1224
ASCI
Font
:
917
Crinesechracer
2628
SN
Print character
ASCll characterset | 12x24 dot, 1.25 (width)X3.00 (height)mm
National Standard
Class land I Chinese | 2424 dot, 3.00 (width)X3.00 (heightymm
CharacerFont
Typoofbarcode | One-dimensional code:Codedd. 39C. ITF25. EAN128. Code.
Codebar. EANS-2. EAN8+2. EANG+5. EAN-13. EAN13+5.
UPC-A. UPCA+2. UPCA*5. UPC-E, UPCE+2. UPCE+SMSIC.
ITF14. EAN 14, CODET1, POST
QRcode:QRCODE, PDF417(optional)
Extended charactertable | CP437. CP850. CPB52. CPBBO. CPBE3. CPBES. CPBES
WPC1250. WPC1251. WPC1252. WPC1253, WPC1254
ETC.. 12INTERNATIONAL LANGUAGES IN TOTAL
Power supply
Poweradapler | AC 100 ~ 240V
Inputpower supply | DC 24V T 2.5A
Environmental
requirements
Working environment | Operating temperalure: 0~ 45°C, operating humidily: 20-90%
Storage environment | Storage temperature:-10 ~ 60°C, storage humidiy: 10~90%
(Except paper rolls )
Environmental
conditions
Drive | WINXPIWINTAWINSIWINIO
Print command | ESC/POS/TSPL/CPCL(optional)/ZPL(optional)
Character printing | It supports double width and double height printing of AN K
characters, custom characters and Chinese characters; adjusts
dot patters of character spacing for prining;
© Remark: The interface is optional or customized.
and the specific interface is subject to the actual object.
[ The pictures are for reference only,
please subject to practicality.

V. Installation and Operation of Printer
5.1 Printer Unpacking
Check the parts:
Before use, make sure the accessories are included in the package(the following
picture is an example). If any thing is missing, contact the supplier or manufacturer.
The specific accessories may not be included depending on the printer model.
Main machine Power adapter Power cord USB cable Quick Installation Guide
© The pictures are for reference only, please subject to practicality.
5.2 Connecting the Printer
[l Connect the power line
(1) Confirm that the power switch is in off (0) state
(2) Connect the power adapter to the printer
(3) Connect the power line to the power adapter
)
(4) Connect the other end of the power line to a nearby socket
Use the special power adapter for the printer.
The connection diagram is as follows:
Power adapter

[ Connect the USB cable
(1) Connect the USB cable to the printer
(2) Connect the USB cable to the PC host
(3) Turn the power switch to on (1) state
» Connect to the PC host
5.3 Loading Paper
The RP41X series Label Printer receipt printer uses 120mm thermal paper
rolls and adopts an easy paper loading mechanism, which is very convenient
for paper loading.
5.3.1 The loading method of internal thermal paper roll is as follows:
(1) Pull out the roll holder, confirm that the print side of paper roll faces upward,
and load the paper roll.
(2) Send the front end of the paper roll through the paper guide and pull it out beyond
the rubber roller; close the paper guide to fix the two sides of the paper according
to the paper width.
(3) Close the upper cover of printer and press down gently until the top cover closes
with a "click" sound.
Paper guide L
< <
Py Paper guide R

5.3.2 The loading method of external thermal paper roll is as follows:
(1) Ensure that the print side of paper roll faces upward and put the front end of
the paper roll through the feed port on the back of printer;
(2) Pull out the roll holder and push up the lock on the holder L to lock it.
(3) Send the front end of the paper roll through the paper guide and pull it out beyond
the rubber roller; close the paper guide to fix the two sides of the paper according
to the paper width.
(4) Close the upper cover of printer and press down gently until the top cover closes
with a "click" sound.
Paper guide L 3
) Paper guide R
1

5.4 Bluetooth pairing and printing (only valid for printers with Bluetooth)
The RP41X series Bluetooth printer needs to be paired with the main device driving
the printer before working, and the pairing process is initiated by the main device.
The general pairing method is as follows:
(1) Turn on the printer.
(2) The main device searches for external Bluetooth device.
(3) If there are multiple external Bluetooth device, select the printer corresponding
to BDA address (see self-test page for details).
(4) Enter the initial password "0000" or "1234".
(5) Complete the pairing.
Please refer to the Bluetooth function description of the main device for the specific
pairing method.When pairing, the RP41X label printer with Bluetooth interface must be on.
N\ Note: During pairing, please do not turn on multiple printers at
the same time, otherwise you may not be able to judge which
printer was successfully paired.
After successful pairing, other host computers can still be paired with the printer,
and each printer can be paired with up to 8 host computers. If more upper computers
are paired with printers, the host computer paired with the printer at the earliest will be
automatically removed from the pairing list by the printer. At this time, if this host
computer needs to drive the printer for printing, it needs to be paired again.
(For multi-connected Bluetooth only)
5.5 Use Bluetooth interface for printing
(only valid for the printers with Bluetooth)
For host computers with virtual Bluetooth serial ports (such as mobile phones
using SMARTPHONE, POCKET PC, PALM, notebook computer, etc.), after
successful pairing, printing data can be sent to the printer via the virtual Bluetooth
serial port for printing. If the host computer does not have a virtual Bluetooth serial
port, when you want to drive the printer for printing, please consult the supplier of
the host computer.
12
PRINTER

VI. The Switch, Key and Indicator Light of Printer
6.1 Power Switch
The power switch controls the flow of power to the printer. The power switch is
located on the front side of the printer. When the "-"switch is pressed, the printer
is turned on; When the "O" of the switch is pressed, the printer is turned off.
A Attention: Make sure the power supply is connected before turning
on the printer.
6.2 Keys and Indicators
[ RP410C Function description of buttons
Scenarios Button operation Corresponding functions
Switch off Press and hold + un on the printer Print self-test page.
Standby Press and hold 35 Enter label specification learning mode
Open the cover Press and hold 10S Restore factory settings.
Standby Pross Automatically feed one blank label sheet
Continuous printing process Press Pause printing
Pause printing Press Continue printing
[ RP410C Indicator description
Indicator status Status description Simple Troubleshooting
The green indicatoris always on | Normal standby /
The blue indicator flashes RAM detection error Contact the nearest service center
The pink indicator is always on | Print head is overheating | Automatically resume work after the printer cools down.
The red indicator is always on | Upper cover is not closed | Check whether the top cover is properly closed
The red indicator flashes No paper detected Check whether paper has been loaded
The Yellow indicator is always on | Low input voltage Replace the power adapter
The white indicator s aways on | Pause printing Press FEED button to print normally
The yellow indicator flashes Paperjam Open the cover to remove the jammed paper
The green indicator flashes slowly| Printer is working /
13

RP411 Function description of buttons
Scenarios Button operation Corresponding functions
Switch off Press and hold + tur on the printer | Print self-test page
Standby Press and hold 35 Enter label specification learning mode
Open the cover
Press and hold 108
Restore factory setings
Standby Press Automatically feed one blank label sheet
Continuous printing process Pross Pause printing
Pause printing Press Continue printing
[ RP411 Indicator description
Indicator status Status description Simple Troubleshooting
‘The green indicator is always on Normal standby
‘The blue indicator flashes RAM detection error
Contact the nearest service center
The pink indicator is always on Print head is overheating Automatically resume work after the printer cools down.
The red indicator is always on Upper cover is not closed Check whether the top cover is properly closed.
‘The red indicator flashes No paper detected Check whether paper has been loaded
‘The Yellow indicator is always on
Low input voltage Replace the power adapter
The white indicator is always on Pause printing
Press FEED button to print normally
The yellow indicator flashes Paper jam
Open the cover to remove the jammed paper
‘The green indicator flashes slowly Printer is working
/
14

RP410Y Function description of buttons
Scenarios Button operation Corresponding functions
Switch off Press and hold + tum on the printer | Print self-test page
Standby Press and hold 38 Enter label specification learning mode
Open the cover Press
and hold 108
Restore factory settings.
Standby Pross Automatically feed one blank label sheet
Continuous printing process Press Pause printing
Pause printing Pross Continue printing
RP410Y Indicator description
Indicator status Status description
Indicator always lights up Normal standby
Indicator flashes Buzzer alarm
Buzzer alarm (common) 2 Sounds Printer mechanism error
3Sounds Paper shortage error
5Sounds, Overheating error
6 Sounds Cover opening error
7 Sounds Seam label error
15

[ RP410 Function description of buttons
Scenarios Button operation Corresponding functions
Switch off Press and hold + turn on the printer Print self-test page
Standby Press and hold 38 Enter label specification learning mode
Open the cover Press
and hold 105
Restore factory settings.
Standby Press Automatically feed one blank label sheet
Continuous printing process Pross Pause printing
Pause printing Press Continue printing
1 RP410 Indicator description
Three-color light definition
Indicator status
Status description
Simple Troubleshooting
‘The green indicator is always on Normal standby
‘The bue indicator flashes RAM detection error
Contact the nearest service center
‘The pink indicator is always on Print head is overheating
Automatically resume work after the printer cools down.
‘The red indicator is always on
Upper cover is not closed
Check whether the top cover is properly closed.
The red indicator flashes No paper detected Check whether paper has been loaded
The Yellow indicator is always on Low input voltage Replace the power adapter
The white indicator is always on
Pause printing Press FEED button to print normally
‘The yellow indicator flashes Paper jam
Open the cover to remove the jammed paper
‘The green indicator flashes slowly| Printer is working
!
Monochrome light definition
Indicator status Status description
Indicator always lights up Normal standby
Indicator flashes
Buzzer alarm
Buzzer alarm (common)
2 Sounds Printer mechanism error
3Sounds Paper shoriage error
5 Sounds Overheating error
6 Sounds Gover opening error
7 Sounds Seam label error
© Remarks: RP410 indicator has multiple version definitions, please refer to the actual product
16

VII. Printer Test
7.1 Print self-test page
When the printer is initially installed or there are any problems with the printer,
you can run self-test program to confirm the following status: firmware version,
printer parameter setting status, print quality, and related setting information of
external devices, etc. After confirming that there is no problem with the printer
after the self-test, please check other devices or software. This function runs
independently of other devices or software.
The self-test method is as follows:
1. Confirm that the printer is connected to power supply and the paper roll
is loaded correctly.
2. Confirm that the printer is turned off and the top cover is closed in place.
3. Press and hold the FEED button, then press the POWER button to turn
on the printer; release the button after the printer is turned on.
7.2 Print with the Window driver
1.To install Windows driver, please refer to "Driver Installation Instruction".
2. Set the "port" of the Windows driver as the appropriate interface to use.
Print the test page with the "Print test page" function of Windows driver.
17

7.3 Label learning
/N Note: In the following cases, the user can perform label positioning
learning so that the printer can better position the label:
Install and use the printer for the first time.
First use of printer after sensor cleaning.
Reuse the printer after it is not used for a long time.
Replace with a new type of paper roll.
The printer cannot recognize the mark effectively during printing.
When the printer is ready, press and hold the FEED button for 3s until the standby
status indicator flashes twice, release the button, and the printer will start learning
and feed paper. If the printer learns under continuous paper mode,
the learning is invalid.
Users can also complete the learning through the printer tool software
(refer to "Instruction for Printer Setting Tool").
A Note: After learning, you can re-open the top cover and place
the blank label paper just fed during learning back for printing
to avoid paper waste.
18

VIIl. Cleaning the Printer
8.1 Cleaning the Printer Head
Clean the print head when one of the following conditions occurs
to the printer:
(1) Printing is not clear;
(2) A vertical column of the printed page is not clear;
(3) The paper feeding noise is high.
The print head cleaning steps are as follows:
(1) Turn off the power supply of the printer, open the upper cover and remove
the paper if exists.
(2) If printing has just been completed, wait for the print head to cool completely;
(3) Clean the printer head with a soft cotton moistened with ethyl alcohol.
(4) After waiting for absolute ethyl alcohol to volatilize completely, close the
upper cover and try printing again.
Rubber Roller -
8.2 Cleaning the Sensor
Clean the paper shortage sensor when one of the following conditions
occurs to the printer:
(1) In the printing process, the printer occasionally stops printing and alarms for
paper shortage;
(2) No alarm for paper shortage.
The paper shortage sensor cleaning steps are as follows:
(1) Turn off the power supply of the printer, open the upper cover, and remove the
paper if there is any;
(2) Wipe off the dust and stain on the sensor surface with soft cotton cloth
(which should be dried) dipped in absolute ethyl alcohol.
(3) After waiting for absolute ethyl alcohol to volatilize completely, close the
upper cover and try to start the machine again. 19
PRINTER