Rongta Technology RP421A User manual

RN TA User Manual
RP421A LABEL PRINTER
Rongta Technology (Xiamen) Group Co., Ltd.

Contents
1. Product Introduction.....
1.1 Main Features....
1. Safety Instructions
2.1 Safety warning
2.2 Instructions...
2.3 Other Precautions.....
1il. Appearance and Components
IV. Technical Parameters
4.1 Printing Parameters ..
V. Installation and Operation of Printer....
5.1 Printer Unpacking .....
5.2 Connecting the Printer
5.3 Folded Paper Loading ...
5.4 Handling of Paper Jam ...
5.5 Bluetooth Pairing and Printing ...
5.6 Use Bluetooth Interface for Printing. .
VI. The Switch, Key and Indicator Light of Printer....
6.1 Precautions for Power Switch/Use .
6.2 Keys and Indicators.
VII. Printer Test .....
7.1 Print Self-Test Page .
7.2 Print with the Windows Driver
7.3 Label Learning
VIII.USB Interface ..
IX. Cleaning the Printer ...
9.1 Cleaning the Printer Head
9.2 Cleaning the Sensor .....
9.3 Cleaning the Printing Rubber Roller ...
X. Troubleshooting ..
XI. FCC WARNING.
Copyright @ Rongta Technology (Xiamen) Group Co.. Ltd. Al Rights Reserved

I. Product Introduction
Thank you for purchasing the label printer produced by our company.
This label printer provides you with safe, reliable and efficient printing quality at a
reasonable economic price. At the same time, Printer is widely used in supermarkets,
Catering industry, clothing industry, warehousing industry, etc.due to its super
functions and easy operation.
1.1 Main Features
High printing quality
Low noise
The attractive appearance
Reasonable structure, simple use and maintenance
Intelligent detection and positioning
Auto feed and retreat paper
Simple operation
Label off intelligent handling function
Fast printing, saving time
ool
doood
Superior heat dissipation, can handle heavy printing workload

1. Safety Instructions
Before operating and using the printer, please carefully read the
following items and strictly observe the use rules.
2.1 Safety warning
£\ The print head will become very hot during printing, please do not touch the printhead
and peripheral parts during printing and printing just finished.
®P\ease do not touch the printhead and connectors, in case that static damages the
printer head
2.2 Instructions
/N Warnings:
1) Do not plug several products in one porous power outlet.
« This may cause over-heat and a fire
« If the plug is wet or dirty, dry or wipe it before using.
« If the plug does not fit perfectly to outlet, do not plug in
« Be sure to use only standardized porous power outlet
2) You must use the supplied adapter.
+Itis dangerous to use other adapters.
3) Do not pull the cable by pulling.
+ This may damage the cable or cause a fire.
4) Do not plug in or unplug with your wet hands.
+You may be electrocuted
5) Do not bend the cable by force or leave it under any heavy object.
+Adamaged cable may cause a fire.
iolating following instructions may cause serious injury or death.
I\ Note: Violating following instructions may cause slight damage of the appliance.
1) If you observe a strange smoke, odour or noise from the printer, unplug it before
taking following measures.
« Switch off the printer and unplug the set from the mains.
« After the disappearance of the smoke, call your dealer to repair it.
2) Install the printer on the stable surface.
« If the printer falls down, it may be broken and you may hurt yourself.
3) Use the approved accessories only and do not try to disassemble, repair or remodel
it by yourself.
+ Call your dealer when you need these services.
+ Do not touch the blade of auto cutter.
PRINTER

4) Do not let water or other foreign objects drop into the printer.
« If this happened, switch off and unplug the printer before calling your dealer.
5) Do not use the printer when it is out of order. This can cause a fire or an
electrocution.
« Switch off and unplug the printer before calling your dealer.
6) Other considerations:
+ Place the printer on a solid and even base so that it cannot fall.
« Leave enough space around printer for operation and maintenance.
« Keep all liquids away from the printer.
+ Do not expose the printer to high temperatures, direct sunlight or dust.
+ Ensure the printer is connected to a socket with the correct mains voltage.
« Switch off the printer POWER supply when it's not in use for a long time.
+ To ensure the printing quality and reliability, suggest use the same quality
or recommend paper supplier.
« Pls. switch off the POWER supply when connect/disconnect all the ports or it will
cause damage to the printer control circuit.
+ Never carry out maintenance or repair work yourself. Always contact a qualified
service Technician.
« Keep this User Manual in a place which is easily accessible at all times.
2.3 Other Precautions
The copyright for this user manual and various other manuals is property of our
company. Any copying or conversion into electronic form and saving of this material
without the express written permission is strictly prohibited. Use of the information
contained in this manual is not subject to any patent liability. This manual has been
prepared with utmost care and attention to detail but may contain certain errors
and/or omissions. Our company is not legally liable for any damages resulting from
the use of the information in this manual. Our company and its affiliates are not
legally liable (United States excluded) for any damages, loss, costs, and/or
expenses that result from the breakdown, malfunction, and/or misuse of the product
due to violation or neglect of the operation and maintenance information and
instructions provided by our company, as well as from the unauthorized alteration,
repair, and/or modification of the product by the user and/or third party. We are not
legally liable for any damages and/or issues resulting from the use of options and/or
parts that are not authentic or authorized products.
PRINTER

Ill. Appearance and Components
[J Front View |1 Rear View
jpper Cover
@ Paper Guide
®Cover lever ower Interface
USB Interface
ower Switch
Paper Exit
[ Inside View
Application Field
® Cashier system of supermarkets
® Cashier system of Catering industry,
® Cashier system of clothing industry
® Cashier system of warehousing industry

IV. Technical Parameters
4.1 Printing Parameters
Model
Prnting method
Paperloading method
Printing spoed
Printing paper widin
Effectveresolution
Papertype
Thcness ofprningaper
Effectve prining wicth
Charactersize
Interface type
Print character
Type of bar code
Extended character able
Power supply
Power adapter
Environmental
requirements
Working environment
Storage environment
Environmental
conditions
Drive
Print command
Character printing
RP421A
Thermal ine printer
Easy paper loading/auto paper feeding
127mmys, (150mm/s optional)
104mm
203dpi (300dpi optional)
Continuous paper, label paper, black label paper, and folded paper
0.06-0.18mm
Min 38mm Max 108mm
ASCII FontA: 12424 ASCI Font B: 9x17 Chinese character 24x24
uss
One-dimensional code: Code 39, 39C. 125. Code 83, ITF25.
EAN128. Code 128, Codabar, EAN-8, EANB+2. EANGS.
EAN-13. EAN13+2, EAN13+5, UPC-A. UPCA*2. UPCA+5,
UPC-E. UPCE+2, UPCE+5MSIC. ITF14, EAN14, CODET1.
POST
QR code: PDF417(optional)
CP437, CPBS0. CP852, CP8S0. CP863, CPBES. CPESS
WPC1250, WPC1251, WPC1252, WPC1253, WPC1254
Operating temperature: 0- 45°C, Operating humidiy: 20-90%
Storage temperature:-10 ~ 60°C, Storage humidity: 10~90%
WINXPIWINTAWINBWIN1O/Mac/Linux
ESC/TSPL/CPCL(optional)/ZPL(optional)
It supports double width and double height printing of AN K
characters, custom characers and Chinese characters:
adjusts dof patterns of character spacing for printing
© Remarks The intorfaca is optional or customizad,
and the speciic interiace 18 subject t the actual Gbject.
[ The pictures are for reference only,
please subject to practicality

V. Installation and Operation of Printer
5.1 Printer Unpacking
Check the parts:
Before use, make sure the accessories are included in the package(the following
picture is an example). If any thing is missing, contact the supplier or manufacturer.
The specific accessories may not be included depending on the printer model.
RP421AMain
machine
Power
adapter
Power
cord
QTSR
e
———
USB
cable
Quick
Installaion
Guide
© The pictures are for reference only, please subject to practicality.

5.2 Connecting the Printer
[_] Connect the power line
(1) Confirm that the power switch is in off (0) state.
(2) Connect the power adapter to the printer.
(3) Connect the power line to the power adapter.
(4) Connect the other end of the power line to a nearby socket.
Use the special power adapter for the printer.
The connection diagram is as follows:
[l Connect the USB cable
(1) Connect the USB cable to the printer.
(2) Connect the USB cable to the PC host.
(3) Turn the power switch to on (1) state.
» Connect to the PC host
Switchoff Switch on

5.3 Folded Paper Loading
(1) Facing the back of the machine, hold the paper guide with both hands, and adjust
the distance between the left and right guides according to the folded paper size.
(2) Insert the folded paper into the paper guide
(3) Confirm that the printer has detected paper feeding, automatically feeds paper
and delivers paper normally
5.4 Handling of Paper Jam
(1) Move the top cover lever forward with both hands and lift the top cover.
(2) Remove the jammed paper from the feeding channel, and check whether
the print head has adhesive or carbon deposition. If yes, clean it with an
alcohol cloth, remove the wrinkled paper and replace it with new paper.