Rongta Technology RP311 User manual

RN TA User Manual
RP311 LABEL PRINTER
Rongta Technology (Xiamen) Group Co., Ltd.

Contents
I. Product Introduction. ............. ... 2
1.1 8afetyWarnings. . ... 2
1.2MainFeatures ...........ooooiiiiiii 2
Il. Safety Instructions
I1l. Appearance and Components .
IV. Technical Parameters
4.1 Printing Parameters.............. ... ... 5
V. Installation and Operation of Printer .............................. 6
5.1 PrinterUnpacking. ...... ... 6
5.2 Connecting the Printer ..
5.3 Folded Paper Loading ..
5.4 Handlingof PaperJam.............. ... ... ... 9
5.5 Bluetooth Pairing and Printing.............................. 10
5.6 Use Bluetooth Interface for Printing......................... 10
VI. The Switch, Key and Indicator Light of Printer . .
6.1 Precautions for Power Switch.
6.2 Keys and Indicators
VII. Printer Test.
7.1 Print Self-Test Page . ..
7.2 Print with the Windows Driver .
7.3LabelLlearning..... ..o
VIII. Cleaningthe Printer........................ooiiiiin 14
8.1 Cleaning the Printer Head .
8.2 Cleaning the Sensor ..
8.3 Cleaning the Printing Rubber Roller.
IX. Troubleshooting. ...
Copyright @ Rongta Technology (Xiamen) Group Co.. Ltd. Al Rights Reserved

I. Product Introduction
Thank you for purchasing the label printer produced by our company.
This label printer provides you with safe, reliable and efficient printing quality at a
reasonable economic price. At the same time, Printer is widely used in supermarkets,
Catering industry, clothing industry, warehousing industry, etc.due to its super
functions and easy operation.
1.1 Safety Warnings
A\ Warning: Do not touch the paper cutting knife or paper-tearing knife of the printer.
A Warning: The print head is a heating component. Do not touch the print head and
its surrounding components when the printer is still warm in temperature.
A\ Warning: Do not touch the surface of the thermal print head and connectors,
to avoid electrostatic damage to the print head.
1.2 Main Features
High printing quality
Low noise
The attractive appearance
Reasonable structure, simple use and maintenance
Intelligent detection and positioning
Auto feed and retreat paper
Simple operation
Label off intelligent handling function
Fast printing, saving time
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Superior heat dissipation, can handle heavy printing workload

Il. Safety Instructions
Before operating and using the printer, please carefully read the
following items and strictly observe the use rules.
@ Please install the printer on a stable surface to avoid printer suffered from any
vibration and shocks.
@ Do not use and store the printer in places with high temperature, high humidity
and high pollution.
© Connect the printer's power adapter to an appropriate grounding socket. Avoid
using the same socket with large motors or other equipment that may cause
voltage fluctuation of power supply.
© Keep water or conductive materials (such as metal) out of the printer. Once it
occurs, Power should be turned off immediately.
© Never use the printer without paper, otherwise it will seriously damage the
printing rubber roller and thermal head.
® Unplug the product from the power outlet if the printer is idle for a long time.
@ Do notdisassemble or modify the product personally.
@ Use only the power adapter specified in this instruction.
© Inorder to ensure the printing quality and prolong the service life of the product,
it is recommended to use the recommended or equivalent thermal printing paper.
@ Do not plug/unplug the product with the product powered on.
When plugging and unplugging the printer power cord, please hold the arrow
position of the printer power connector with your hand, not the cord of the
printer power cord.
@ Please keep this manual for the future use and reference.

Ill. Appearance and Components
[J Front View 1 Rear View
R
-+---4 Extornal paper ol feed port
+ FEED Bution
(STATUS Indicstor)
Power Switch - i -
Power nterface
-1+ Top cover opening button et
Top cover opening button
[ Inside View
<eeeeat Printhoad
-+ Top cover bracket lock
Application Field
® Cashier system of supermarkets
® Cashier system of Catering industry,
® Cashier system of clothing industry
® Cashier system of warehousing industry

IV. Technical Parameters
4.1 Printing Parameters
Priningmetnod | Thermalfn printer
Paperloading method | Easy paper loading/auto paper feeding
Prining speed | 180mm/s
Printingpaperwidth | 40-85mm
Effectiveresolution | 203dpi
Thicknessofpiniogpaper | 0.05-0.18mm
Charactersize | ASCI FontA: 12424 ASCII Font B: 917 Chinese character 26x24
Interface type | USB
Print character
ASC characterset | 12«24 dot, 1.25 (width)X3.00 (heightymm
National Standard
Class land i Chinese | 24x24 dot, 3.00 (width)X3.00 (height)mm
Character Font
Typeofbarcode | One-dimensional code : Code 39, 39C. 125, Code 93, ITF25.
EAN128, Code 128, Codabar, EAN-8, EAN8#2,
EAN8#5. EAN-13, EAN13+2, EAN134S, UPC-A,
UPCA+2. UPCAS5. UPC-E. UPCE+2, UPCE+5 MSIC.
ITF14, EAN14, CODET1, POST
QR code : QRCODE, PDF417(optional)
Extended charactertable | CP437, KATAKANA, CP850,CP852,CP858, CP8S0, CP863, CP86S,
CPBE6WPC1250, WPC1252
Power supply
Power adapler | DC 24V 5% 2.5
Environmental
requirements
Working environment | Operating temperature: 0~50°C, Operating humidity: 20~85%
Storage environment | Storage temperature:-20 ~ 70°C,
Storage humidity: 5~95%(Except paper rols )
Environmental
condi
Drive | WINXPIWINTAWINBWINIO
Print command | TSPL/CPCL(optional)/ZPL(optional)
Gharacter printing | It supports double width and double height printing of AN K-
characters, custom characters and Chinese characters:
adjusts dot patterns of character spacing for prnting;
[ The pictures are for reference only,
© Remark: The interface is optional or customized, please subject to practicality
and the specific interface s subject to the actual object.

V. Installation and Operation of Printer
5.1 Printer Unpacking
Check the parts:
Before use, make sure the accessories are included in the package(the following
picture is an example). If any thing is missing, contact the supplier or manufacturer.
The specific accessories may not be included depending on the printer model.
Main machine
Power cord
USB cable Quick Installation Guide
Label printer: 1 set Power adapter: 1 pcs
Power cord: 1 pcs USB cable: 1 pcs
Quick installation guide: 1 pcs
© The pictures are for reference only, please subject to practicality

5.2 Connecting the Printer
[_] Connect the power line
(1) Confirm that the power switch is in off (0) state.
(2) Connect the power adapter to the printer.
(3) Connect the power line to the power adapter.
(4) Connect the other end of the power line to a nearby socket.
Use the special power adapter for the printer.
The connection diagram is as follows:
o T o
& | =
° |
[] Connect the USB cable
(1) Connect the USB cable to the printer.
(2) Connect the USB cable to the PC host.
(3) Turn the power switch to on (1) state.
» Connect o the PC host
7
PRINTER

5.3 Folded Paper Loading
(1) Facing the back of the machine, hold the paper guide with both hands, and adjust
the distance between the left and right guides according to the paper size.
(2) Insert the label paper into the paper guide and the paper will be
fed automatically.
/N Note: Please ensure that the label paper is fed in place, and a part of label
paper will be automatically fed out from the paper exit.

5.4 Handling of Paper Jam
(1) Facing the front of the machine, push the top cover opening button forward
with both hands at the same time.
(2) Lift the cover up.
(3) Remove the jammed paper from the feed channel, and replace new paper.
discard the wrinkled paper.
(4) After the jammed paper is pulled out, normal media installation
can be performed.